Centre for Internet and Society

Why Open Access Has To Look Up For Academic Publishing To Look Up

sinha — 2016-10-12T16:22:10Z

In an important development, the US Federal Trade Commission has filed a complaint against the India-based OMICS group for harassing authors to publish in its journals.

The article was published in the Wire on October 12, 2016.

“…if you are a member of the knowledge elite, then there is free access, but for the rest of the world, not so much … Publisher restrictions do not achieve the objective of enlightenment, but rather the reality of ‘elite-nment.” Lawrence Lessig

In 2011, speaking impassionately to an audience at CERN – one of the world’s largest institutions for nuclear physics research, headquartered in Geneva – Lessig, a professor of law at Harvard Law School and a political activist, highlighted the crisis of access to scientific scholarship. Indeed, over the last six decades, public access to scholarly works has diminished. Works that can be freely searched and read represent only a sliver of the entire wealth of human knowledge.

With the emergence of academic journals in the seventeenth century, the practice of exchanging manuscripts for review and comments became popular, leading to the establishment of the peer-review system. In fact, until the eighteenth century, there existed a strong belief in the intellectual commons and traditions of sharing knowledge between scholars. These traditions dated back to scholarship flourishing in ancient Greece. Open access was the default, and not the exception to the norm.

However, by the nineteenth century, there occurred a game-changing shift in the approach to knowledge production. It was theorised that the commons approach was inefficient and that knowledge needed to be exclusively owned to spur further production. This was in line with the incentive theory of copyright law, which was an added justification to the commoditisation of knowledge. In such circumstances, all scholarly works increasingly came to be fortified within the expensive walls of academic journals. Journals left no stone unturned to capitalise on scholars vying to get published in prestigious titles (Nature, Lancet, Cell, etc.).

The business model rarely rewarded authors or peer reviewers. On the contrary, some journals required authors to pay a considerable fee to publish their work. Subscription charges to such research, a large part of which was funded by the government (i.e. taxpayers), hit the roof and could be afforded only by elite institutions. And with the advent of the digital age, the fortresses moved online.

However, before the internet arrived, there had been efforts to counter the entrenchment of scholarly works. They were mostly in the nature of social movements, located broadly within the philosophical umbrella of openness. The nineties marked a significant increase in the modes of access, through devices connected to the internet. Previously a fringe movement, openness was now entering the realms of publishing, software, standards development, education and data. It manifested in Linux, Wikipedia, open web standards, open educational resources, open government data, Creative Commons and, particularly, open access publishing. Just last month, a UN report called for open access to research to improve public health.

Open access publishing was a breakaway from the traditional scholarly publishing model. It offered a different model of online research publication informed by the principles of transparency, free access and unrestricted access. Three key definitions exist, and the Budapest Open Access Initiative (2002) provides a good overview of it:

There are many degrees and kinds of wider and easier access to this literature. By ‘open access’ to this literature, we mean its free availability on the public internet, permitting any users to read, download, copy, distribute, print, search, or link to the full texts of these articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal, or technical barriers other than those inseparable from gaining access to the internet itself. The only constraint on reproduction and distribution, and the only role for copyright in this domain, should be to give authors control over the integrity of their work and the right to be properly acknowledged and cited.

Further, open access is compatible with copyright, peer review, revenue (even profit), print, preservation, prestige, quality, career-advancement, indexing, and other features and supportive services associated with conventional scholarly literature (as Peter Suber wrote in 2004). The model broadly offers two routes: gold and green. Gold open access involves publication in an open access journal. The journal provides for peer-review, retention of copyright by the author and in most cases requires author-side fees. Green open access involves publishing a work in an online repository, with/without peer-review. The models have several variations, and adoption often depends on their suitability for a particular discipline. Many institutions now have an Open Access Mandate policy.

Latest challenges to open access publishing

For a 15-year-old movement (formally), open access publishing is making a serious dent in the market for scholarly publications. It has emerged as a formidable competitor to the traditional model. How else do you explain the unfortunate acquisition of SSRN – one of the largest online open access repositories – by the largest publisher of academic journals, Elsevier, earlier this year? Where, within a few days of Elsevier gaining control, users began to notice problematic takedowns of articles on SSRN.

The acquisition was a severe blow to open access publishing. To be fair, there remain certain issues intrinsic to open access publishing models that need urgent resolution. For instance, while some open access journals provide high quality services at levels comparable to that of paywalled journals, a large majority has been unable to reach reasonable standards of publication.

Further, as it has emerged lately, many are yet to crack the business model while a few are driven by malicious attempts to con authors. Most commercial open access publishers have resorted to a system of levying from the authors an article-processing charge (APC). These publishers include large players such as the Public Library of Science journals and BioMed Central. APCs are justified as necessary costs for publication. Thus, sometimes they are reasonably applied only to peer-reviewed submissions. However, sometimes they are blatantly misused by publishers who quote exorbitant APCs. As a result, APCs have become a serious concern for the academic community, with the reentry of an undesirable price barrier which has shifted the burden from the reader to the author.

In one noteworthy development, the US Federal Trade Commission (FTC) has filed a complaint against the OMICS group for deceiving authors and misrepresenting its editorial quality. The OMICS group has its roots in Hyderabad and runs a multitude of open access journals. It carried a notorious reputation for soliciting articles profusely, and then holding the articles hostage unless the authors paid hefty fees for their publication. It apparently charged the fees for conducting peer-review, which as this harrowing account of an author reveals, was an utter sham. It also seems that the group targeted unsuspecting scholars from developing countries, where there was a higher concentration of early-career researchers eager to get their works published.

Holding articles hostage and releasing unchecked versions must have already caused irreparable damage to several researchers’ reputations. In this day of web-caching and -indexing facilities, one wonders if the researchers will ever be able to obliterate linkages to their unchecked manuscripts. Further, in the long run, this phenomenon will ruin or suppress promising careers – especially from developing countries. As a result, the present lack of diversity in top-rung academia may not be eliminated for a long time.

Such harmful, predatory practices have not escaped the FTC’s notice, and it has stated that it will pursue cases of similar nature to protect authors and consumers. This is the first time in the world when a governmental authority has taken cognisance of predatory practices in OA publishing. This will hopefully lead to an appropriate cleansing effect of the players in this field, and enhance the credibility of open access journals.

Thus, self-regulation and standard-setting remains an area for improvisation in the open access publishing community. At the cusp of the movement, proposed structures were mired in legal and economic arguments. It is yet to overcome the challenge of economic sustainability and mature into a stable as well as replicable business model. The movement will be celebrating the Open Access Week for the ninth year later this month. It has gifted scholars immeasurably and lent itself to the progress of science and arts. Here’s hoping the community will iron out the remaining challenges to further strengthen the movement soon.

For more details visit https://cis-india.org/openness/the-wire-anubha-sinha-october-12-2016-why-open-access-has-to-look-up-for-academic-publishing-to-look-up

Tech for the blind: How app developers can help end the ‘disturbing touchscreen trend’

praskrishna — 2016-10-10T12:46:15Z

At their introduction, touchscreens was so refreshing and how we had rushed to get those touch devices. Meanwhile, there was a separate world that came crashing down with the advent of touch enabled phones. Just like me, I’m sure not many may have thought how touchscreens almost ended the messaging ability of visually impaired. Now, with services moving from phone calls to online (services and apps), it’s getting more difficult.

The article by Naina Khedekar was published in First Post on October 10, 2016.

We met Nirmita Narasimhan, a Policy Director at The Centre for Internet and Society (CIS) in Bengaluru, who has been instrumental in putting in place policies such as the copyright to benefit visually impaired. Nirmita is visually impaired herself, but that didn’t stop her from completing her law from Delhi University, and alongside she also completed her MA, M.Phil and PHD. While she is not writing policies or engaged in her passion for classical singing, she is busy playing a full time mom to two sons. But, it wasn’t easy, as back in 1995, when she was planning to pursue higher studies there weren’t many digital resources, and the ones like JAWS carried an outrageous price tag of $1000!

Lack of digital resources and struggle to study

Nirmita grew up in Delhi and it was at the age of nine that she started developing the vision problem. Her vision kept deteriorating and as a student in a mainstream school, she struggled with studies. Her parents had to read out everything to her; and there was also a stage when she used to enlarge everything and photocopy it. But, she finished her 10th and 12th grades with the help of a writer, and without any resources for electronics or digital books.

She then went on to learn German. However, soon realised that a translator cannot be dependent on someone else to read and look at the dictionary at all times. “You can’t have a career as a translator or interpreter if you need someone who knows German to constantly sit beside you and read to you all the time,” she explained. So, that put an end to her German sojourn.

She then decided to study law, and says, probably was one of the only students to have passed without reading a single book from the library. She relied on notes and had to choose 5-6 questions as each answer needed a lot of reading. She completed law from Delhi University and simultaneously pursued per passion for music.

It was after that reality dawned when no one was ready to offer her a job. After knocking all doors, from top firms to single advocates, she found it very difficult. She then started working for a blind advocate, but it wasn’t real work and she wasn’t getting paid for it. She later moved to Bengaluru, and after some research work with a law firm, she joined CIS.

“CIS was a turning point. So, all the problems that I faced are the ones I want to fix, she said.

Introduction to software that could read out to users

It was in her final year of studies around 2001, when a neighbour pointed out an article that spoke about a new software that reads out to users at the National association for the blind. Nirmita said the software was called Kurzweil 1000 wherein you could scan your books and it could read out to you. But books had to be of really good quality and the software cost Rs 50,000. After a long debate and financial crisis, she decided to go with it, as that was the only way to move ahead.

She was excited with the free CD that was bundled called Literature 3.O that had 2000 books and kept her awake nights reading these books. Later, she also started using JAWS.

‘Disturbing’ trend of touch phones

It was around 2013, when the rest of the world was planning which touch smartphone to buy, it was a disturbing trend with mobile phones at least when blind and low visually persons are concerned. “Keyboards were gone. We got touch phones and it was a nightmare. There was nothing to feel. I am not comfortable text messaging even today. There is a screen reader on Android called Talkback, which is very good, but it works above a certain version, and all devices above that are touch phones. Moreover, it isn’t quite enough when you are outdoors and the voice input just doesn’t work,” she said.

Blackberry had a QWERTY but screen reader was not that great and the iPhone wasn’t affordable, she adds. “Everyone was rushing to the market to buy second hand keyboard phones, but they didn’t support good reading technologies.

Affordable software for blind, and support from leading OS makers

Easy availability, price and customer support have been a hindrance when it comes to software to assist blind. And the next agenda for Nirmita is building just that.

In 2012, they got funding for a project to develop text to speech in Indian language and work at enhancing a screen reader dubbed non visual desktop access (NVDA). “It’s an open source project, a good solution that is scalable. People cannot afford JAWS and that will make it difficult for them to ever start using screen readers,” she added.

Moreover, support for languages is another problem. JAWS only supports English and Hindi, and is a closed system with lack of India support.

It was also a struggle earlier as the project is for a social cause and not a full-fledged company, and required special skill set as the open source works with Windows. “After a long time, we now have a team in IIT Delhi and there has been some work and improvement. Many of us have begun shifting to NVDA, and under hat project we have started undertaking training so that we can teach others. 10- 15 organisations run these training and we supports numerous regional languages including Hindi, Marathi, Konkani, Gujarati and more. So, still need refinement, but at least there’s something, she adds.

“Now, we need to scale it, improve and train more people. The software can work on Android smartphones, irrespective of the display,” she said.

While there is an app for everything, and many standalone apps have been built for the visually impaired, Nirmita calls in for universal app design. A principle that every time a product is built, designed or developed, it can be done in a way considering the blind. Yes, why a separate app, when developers can add support for the blind. Nirmita talks about the hindrances when trying to book a taxi from Ola and the inability to place orders from BigBasket. A set of standard rules could help iron out the creases. In govt procurement bills, accessibility should be made mandatory.

Google and Apple OSes lead in the market, and if these OS makers add a mandate on how the same app should also assist the blind, a lot can change. “What is specially made is useful, but if what is made in an accessible manner then there won’t be two worlds,” she adds.

Copyright policy and other initiatives

The copyright policy may mean nothing to many of us, but for people with disability it was a big turning point. Some years ago the law said you cannot convert a book into any other format for people with disability, unless you get the permission of the publisher. So, if one lakh books were published in India, only minuscule 500-600 books were converted into braille or audio formats and these were usually text books.

“We started campaigning that we have a right to read. We should be able to pick and convert any book we want. Whatever people are reading and talking in news we should be able to access it and children should get access to all such books, “she said.

Nirmita explains how this isn’t a difficult task anymore, thanks to technology. It is simpler to convert and access these books. Yes, the problem of expensive technology still exists, but she along with a tech team has also begun working on that with new affordable software that could make it affordable for all. After struggling for almost 3-4 years, it was in 2012 that the new law was passed, allowing anyone with reading disabilities to convert any book into a format that helps them.

Meanwhile, she is also working on how all websites should be accessible by all including the blind. With the emergence of e-governance, it is important for everyone to follow a standard that will help this happen. Explaining further, she said that there are standards for digital accessibility called Web Content Accessibility Guidelines (WCAG) and it came up with guidelines for Indian govt websites and a part of those dealt with accessibility. They have divided it into advisory and mandatory. And, accessibility comes under mandatory.

Another initiative involved was teaming up with Universal Service Obligation Fund (USOF) |”Whenever you pay a telephone bill, a part of it goes to USOF and they are supposed to use it for communities underserved and in rural areas. We teamed up to assist visually impaired, and a pilot scheme was launched, “she explained further. However, it was a chase for the project and the output wasn’t as they had expected.

Though copyright has solved the problem, we are still converting our own books, she added. There hasn’t been help. Opening an online digital library, wherein every time a publisher publishes a book, they can give a digital format that can help blind, which can then be shared with others.

People in villages still use Braille. There also need to be training to teach them. And, the primary way to reach in rural areas with resource centres associated with organisations. Technology has made many things simpler, and a few standards could definitely help bridge the gap.

For more details visit https://cis-india.org/accessibility/news/first-post-naina-khedekar-october-10-2016-tech-for-the-blind-how-app-developers-can-help-end-the-disturbing-touchscreen-trend

Services like TwitterSeva aren’t the silver bullets they are made out to be

sunil — 2016-10-06T16:31:51Z

TwitterSeva is great, but it should not be considered a sufficient replacement for proper e-governance systems. This is because there are several serious shortcomings with the TwitterSeva approach, and it is no wonder that enthusiastic police officers and bureaucrats are somewhat upset with the slow deployment of e-governance applications. They are also right in being frustrated with the lack of usability and scalability of existing applications that hold out the promise of adopting private sector platforms to serve citizens better.

Sunil Abraham, executive director of the Centre for Internet and Society, wrote this in response to the FactorDaily story on TwitterSeva, a special feature developed by Twitter’s India team to help citizens connect better with government services. Sunil's article in FactorDaily can be read here.

Let’s take a look at why the TwitterSeva approach is not adequate:

1. Vendor and Technology Neutrality: Providing a level ground for competing technologies in e-governance has been a globally accepted best practice for about 15 years now. This is usually done by using open standards policies and interoperability frameworks.

India does have a national open standards policy, but the National Informatics Centre (NIC) has only published one chapter of the Interoperability Framework for e-Governance .

The thing is, while Twitter might be the preferred choice for urban elites and the middle class, it might not be the choice of millions of Indians coming online. By implicitly signaling to citizens that Twitter complaints will be taken more seriously than e-mail or SMS complaints, the government is becoming a salesperson for Twitter. Ideally, all interactions that the state has with citizens should be such that citizens can choose which vendor and technology they would like to use. Ideally, the government should have its own work-flow so that it can harvest complaints, feedback and other communications from all social media platforms be it Twitter or Identica, Facebook or Diaspora, and publish responses back onto them.

By implicitly signalling to citizens that Twitter complaints will be taken more seriously than e-mail or SMS complaints, the government is becoming a salesperson for Twitter

Apart from undermining the power of choice for citizens, lack of vendor and technology neutrality in government use of technology undermines the efficient functioning of a competitive free market, which is the bedrock of future innovation.

When it comes to micro-blogging, Twitter has established a near monopoly in India. There are no clear signs of harm and therefore it would not be wise to advocate that the Competition Commission of India investigate Twitter. However, if the government helps Twitter tighten its grip over the Indian market, it is preventing the next cycle of creative destruction and disruption. Therefore, e-governance applications should ideally only “loosely couple” with the APIs of private firms so that competition and innovation are protected.

2. Holistic Approach and Accountability: Ideally, as the Electronic Service Delivery Bill 2011 had envisaged, every agency within the government was supposed to (within 180 days of the enactment of the Act) do several things: publish a list of services that will be delivered electronically with a deadline for each service; commit to service-level agreements for each service and provide details of the manner of delivery; provide an agency-level grievance redressal mechanism for citizens unhappy with the delivery of these electronic services.

Notwithstanding the 180-day commitment, the Bill required that “all public services shall be delivered in electronic mode within five years” after the enactment of the Bill with a potential three-year extension if the original deadline was not met. The Bill also envisaged the constitution of a Central Electronic Service Delivery Commission with a team of commissioners who “monitor the implementation of this Bill on a regular basis” and publish an annual report which would include “the number of electronic service requests in response to which service was provided in accordance with the applicable service levels and an analysis of the remaining cases.”

The Electronic Service Delivery Bill 2011 had a much more comprehensive and accountable plan for e-governance adoption in the country

Citizens suffering from non-compliance with the provisions of the Bill and unsatisfied with the response from the agency level grievance redressal mechanism could appeal to the Commission. The state or central commissioners after giving the government officials an opportunity to be heard were empowered to impose a fine of Rs 5000.

Unlike the piecemeal approach of TwitterSeva, the Bill had a much more comprehensive and accountable plan for e-governance adoption in the country.

3. Right To Transparency: Some of the interactions that the government has with citizens and firms may have to be disclosed under the obligation emerging from the Right to Information Act for disclosure to the public or to the requesting party. Therefore it is important that the government take its own steps for the retention of all data and records — independent of the goodwill and lifecycles of private firms.

Twitter is only 10 years old. It took 10 years for Orkut to shut down. Maybe Twitter will shut down in the next 10 years. How then will the government comply with RTI requests? Even if the government is not keen on pushing for data portablity as a right for consumers (just like mobile number portability in telecom, so that consumers can seamlessly shift between competing service providers), it absolutely should insist on data portability for all government use.

Twitter is only 10 years old. It took 10 years for Orkut to shut down. Maybe Twitter will shut down in the next 10 years. How then will the government comply with RTI requests?

This will allow it to shift to a) support multiple services, b) shift to competing/emerging services c) incrementally build its own infrastructure and also comply with the requirements of the Right to Information Act.

4. Privacy: Unfortunately, thanks to the techno-utopians behind the Aadhaar project, the current government is infected with “data ideology.” There is an obsession with collecting as much data as possible from citizens, storing it in centralized databases and providing “dashboards” to bureaucrats and politicians. This is diametrically opposed to the view of the security community.

Unfortunately, thanks to the techno-utopians behind the Aadhaar project, the current government is infected with “data ideology”

For example, Bruce Schneier posted on his blog in March this year (in a piece titled ‘Data is a Toxic Asset‘) saying: “What all these data breaches are teaching us is that data is a toxic asset and saving it is dangerous. This idea has always been part of the data protection law starting with the 2005 EU Data Protection Directive expressed as the principle of “Data Minimization” or “Collection Limitation”. More recently technologists and policy makers also use the phrase “Privacy by Design”. Introducing an unnecessary intermediary or gate-keeper between what is essentially transactions between citizens and the state is an egregious violation of a key privacy principle.”

5. Middle Class and Elite Capture: The use of Twitter amplifies the voices of the English-speaking, elite, and middle class citizens at the expense of the voices of the poor. While elites don’t exhibit fear when tagging police IDs and making public complaints from the comforts of their gated communities with private security guards shielding them the violence of the state, this might be a very intimidating option for the poor and disempowered.

While elites don’t fear tagging police IDs and making public complaints from the comforts of their gated communities, it’s intimidating for the disempowered

While the system may not be discriminatory in its design, it will have disparate impact on different sections of our society. In other words, the introduction of TwitterSeva will exacerbate power asymmetries in our society rather than ameliorating them.

The canonical scholarly reference for this is Kate Crawford’s analysis of City of Boston’s StreetBump smartphone, which resulted in an over-reporting of potholes in elite neighbourhoods and under-reporting from poor and elderly residents. This meant that efficiency in the allocation of the city’s resources was only a cover for increased discrimination against the powerless.

6. Security: The most important conclusion to draw from the Snowden disclosure is that the tin-foil conspiracy theorists who we used to dismiss as lunatics were correct. What has been established beyond doubt is that the United States of America is the world leader when it comes to conducting mass surveillance on netizens across the globe. It is still completely unclear how much access the NSA has to the databases of American social media giants. When the complete police force of a state starts to use Twitter for the delivery of services to the public, then it may be possible for foreign intelligence agencies to use this information to undermine our sovereignty and national security.

For more details visit https://cis-india.org/internet-governance/blog/factordaily-sunil-abraham-october-6-2016-services-like-twitterseva-are-not-the-silver-bullets-they-are-made-out-to-be

India Round-table ICMEC Background Note

praskrishna — 2016-10-05T15:04:37Z

For more details visit https://cis-india.org/internet-governance/files/india-round-table-icmec-background-note.pdf

Indian language localization community meets in New Delhi

praskrishna — 2016-10-03T13:26:31Z

Localization is one of the less glamorous aspects of computing. Despite the fact that less than 6% of the world speaks English, a majority of projects don't feel inclined to accommodate the rest of the population. One of the primary reasons for sticking to English is the steep learning curve and the lack of standardization in various aspects of the localization process.

The post by Mayank Sharma was published by Opensource.com on October 3, 2016. Dr. U.B. Pavanaja was quoted.

The FUEL Project organized the GILT conference in New Delhi, India September 24-25 to highlight and address these issues. The annual event showcases the efforts of language technology organizations and volunteer communities, but this year's also gave a platform for non-technical users to voice their concerns. The Indic computing developers were joined by academics, reporters, language researchers, publishers, and entrepreneurs who rely on localization tools to connect and interact with audiences in the various regional languages in India. The brainstorming between the two groups, both on and off the stage, was one of the highlights of the conference.

Focus on standardization

Another recurring theme discussed in detail at the conference was the need for standardization. The FUEL Project spearheads standardization efforts with its terminology management system to preserve consistency across translations. The project also created translation style guides for various languages, including Spanish, German, French, Scottish Gaelic, and several Indian languages. In addition to these guides, the project is also working on a couple of tools to help maintain the accuracy of the translations. One that caught the attention of the translators at the conference is the Unicode Text Rendering Reference System (UTRRS). It's a web app that lets you enter a character, word, or phrase and then compares it to a reference image generated by a text rendering engine.

The current state of localization

The conference began with an inaugural address by the keynote speakers. Rajesh Ranjan, who heads the FUEL Project and is currently the open source community manager at the Indian Government's National eGovernance Division (NeGD), kicked things off by talking about the evolution of the 8-year-old project. There was also an enlightening address by Jeff Beatty, who heads localization efforts at Mozilla. He talked about the role of his alma mater, the University of Limerick, in the initiation and growth of multilingual computing. Later, Vinay Thakur, director of project development at NeGD, discussed the Indian Government's increased interest in localization and listed the various initiatives currently underway.

This was also reiterated by Mahesh Kulkarni, assistant director at CDAC's GIST research labs. He talked about the scale of the government's plan for making all its official websites available in all the officially recognized 22 Indian languages.

Addressing problems

Kulkarni also chaired a panel discussion later in the day. The panel members talked about the issues plaguing the localization community and what it would take to solve them. Sudhanwa Jogalekar, a well-respected contributor to Indic computing, suggested that translators should get ISO certified as a first step toward standardization. Jogalekar pointed to the ISO 7001:2015 standard, which certifies conformity in translation services. Another panel member, Prabhat Ranjan, executive director of the technology think tank TIFAC, talked about the stress on translation in the Vision 2035 document recently released by the Indian Prime Minister Narendra Modi. Ranjan's team found English to Hindi translation easier when documents are first translated into another Indian language. Based on this experience, Ranjan bounced the idea of agreeing on a meta language to ease the translation process.

A chat with the Document Foundation

The conference also had a video conference session by the Document Foundation's Italo Vignoli about LibreOffice. While the talk was fairly overview-ish the Q&A generated some valuable suggestions that Vignoli promised to take up with the LibreOffice developers. One of the concerns raised by Pavanaja U.B. was that localizing the office suite was a cumbersome process, as it involved recompiling the entire application. Pavanaja, who is well-known in the localization community for creating the Kannada version of the Logo programming language, requested Vignoli ask LibreOffice developers to brainstorm a less tedious process for the localizers. Later in the day, Pavanaja also talked about his experience localizing Wikipedia in Kannada and Tulu languages.

Unicode

^{Karunakar G demos an in-development spell checker for the Hindi language. Photo by Mayank Sharma. CC-BY 3.0.}

The second day began with a session on the evolution and current status of the Unicode standard. It was delivered by Karunakar G, one of the stalwarts of the Indic localization community. A longtime localization developer, Karunakar also demoed the support for Indian languages in LibreOffice. He highlighted a few missing features, such as the lack of an Indic thesaurus and autocorrect functionality.

Sailfish OS

Karunakar was followed by Raju Vindane, who introduced the audience to the Sailfish OS. He also demoed the only Sailfish OS phone available in the Indian market, the Intex Aqua, which retails for about $90. Vindane mentioned that while the community is encouraged to contribute and improve the Indic translations to the Sailfish OS project, these wouldn't be included in the Indian phone, as Intex does its translations in-house.

Other highlights

^{Ryan Northey asks the community to explore the use of XLIFF (XML Localization Interchange File Format). Photo by Mayank Sharma. CC-BY 3.0.}

The day also had introductory presentations by Ryan Northey, lead developer at Translate House, and Satdeep Gill from the WikiTongues project. Northey mentioned that there's been a disconnect between software development and localization, and that going forward localization should become a part of the software development cycle.

In addition to the scheduled sessions, there were several fruitful discussions during lunch and tea breaks. The presentation-free exchange of gray matter between the stalwarts and the young padawans were a delight to witness. The 2016 edition of the GILT conference helped bring together longtime developers and experts from the government with niche communities and individuals working on different aspects of localization in various parts of the country. The conference ended with the participants hoping that the Government's increased focus on localization would translate into a considerable leap in the quality and quantity of localized content and localization tools.

For more details visit https://cis-india.org/openness/news/open-source-mayank-sharma-october-3-2016-indian-language-localization-community-meets-in-new-delhi

Workshop on Innovation, Economic Development and IP in India and China

Anubha Sinha and Rohini Lakshané — 2016-10-09T04:41:38Z

Anubha Sinha and Rohini Lakshané presented at the SMU-JINDAL-RENMIN Workshop on “Innovation, Economic Development, and IP in India and China,” co-organised by the Singapore Management University, O.P. Jindal Global University, and Renmin University of China, in Delhi during September 27-28, 2016. Amitabh Kant, Chief Executive Officer, NITI Aayog, delivered the inaugural address at the workshop.

Workshop Brochure: Download (PDF)

Anubha Sinha - "Investigating Limits to Innovation and Peer Production in India's Mobile Apps Economy"

Slides: Download (PDF)

Rohini Lakshané - "Exploring Open Hardware in Mass Produced Mobile Phones"

Slides: Download (PDF)

For more details visit https://cis-india.org/a2k/news/workshop-on-innovation-economic-development-and-ip-in-india-and-china

Investigating Limits to Innovation and Peer Production in India's Mobile Apps Economy

praskrishna — 2016-09-28T14:14:14Z

For more details visit https://cis-india.org/a2k/blogs/investigating-limits-to-innovation-and-peer-production-in-indias-mobile-apps-economy

Report on Understanding Aadhaar and its New Challenges

sumandro — 2016-09-28T12:44:38Z

For more details visit https://cis-india.org/internet-governance/files/report-on-understanding-aadhaar-and-its-new-challenges

August 2016 Newsletter

praskrishna — 2016-10-02T02:09:36Z

Welcome to the August 2016 newsletter of the Centre for Internet and Society (CIS).

Dear readers,

Thank you for reading the Centre for Internet and Society's August newsletter. The past month for us was a very exciting one. We supported and attended Wiki Conference 2016 in Chandigarh, which was a great opportunity to see the variety and scope of various Wiki projects across the country. The Tulu language Wikipedia also went live during this period, making it the 23^rd Wiki in a South Asian language.

We continued our work on telecom with our submission to TRAI on broadband proliferation across the country. We also continued to provide inputs to the media on a range of issues related to UIDAI and online streaming and piracy, e-accessibility and our continuing Wiki work.

We also published two articles on the inaccessibility of public and private phone apps, and the social impact of this, in FactorDaily. I was also honoured to receive the NCPEDP-Mphasis Universal Design Awardin the "Persons with Disabilities" category.

All in all, a very productive month. We at CIS look forward to many more to come.

- Nirmita Narasimhan

Previous issues of the newsletters can be accessed here.

Highlights
Dr. Nirmita Narasimhan got the NCPEDP-Mphasis Universal Design Award in the "Persons with Disabilities" category. Shri Krishan Pal Gurjar, Hon'ble Minister of State for Social Justice and Empowerment presided over the event, in the presence of Som Mittal, Jury Chair and Chariman, NCPEDP, Dr. Meenu Bhambhani, VP & Head - Corporate Social Responsibility, Mphasis Ltd, and Javed Abidi, Honorary Director NCPEDP, several corporates and winners. Tulu language Wikipedia became the latest entrant in the family of 294 world-language Wikipedia projects after the project went live from Wikimedia Incubator earlier this month. The project waited as long as eight years in the Incubator before becoming the 23rd South Asian language Wikipedia. Wiki Conference India 2016, the largest gathering of contributors to Wikipedia and its sister projects in South Asia was held in Chandigarh from August 5-7, 2016. CIS supported this event. Sunil Abraham was a panelist. Information Technology, Electronics & Communications Department of the Government of Telangana released the first public draft of the Telangana State Open Data Policy 2016, and sought comments from various stakeholders in the state and outside. CIS submitted its comments. CIS wrote an article analyzing India’s alignment with the recommendations of the report of the Group of Governmental Experts. This policy brief attempts to articulate the major policy actions that may be considered by India to further incorporate and implement the principles enunciated in the Report. CIS submitted comments to TRAI Consultation on Proliferation of Broadband through Public WiFi Networks. The comments were prepared by Sunil Abraham, Sharath Chandra Ram, Vidushi Marda, and Thejaswi Melarkode.Shyam Ponappa and Arjun Venkatraman provided advice. As part of the 'Studying Internet in India' series, Abhimanyu Roy has explored the curious interplays between the arranged marriage market in India the rise of matrimonial sites such as Jeevansathi.com and Shaadi.com.

Highlights

Dr. Nirmita Narasimhan got the NCPEDP-Mphasis Universal Design Award in the "Persons with Disabilities" category. Shri Krishan Pal Gurjar, Hon'ble Minister of State for Social Justice and Empowerment presided over the event, in the presence of Som Mittal, Jury Chair and Chariman, NCPEDP, Dr. Meenu Bhambhani, VP & Head - Corporate Social Responsibility, Mphasis Ltd, and Javed Abidi, Honorary Director NCPEDP, several corporates and winners.
Tulu language Wikipedia became the latest entrant in the family of 294 world-language Wikipedia projects after the project went live from Wikimedia Incubator earlier this month. The project waited as long as eight years in the Incubator before becoming the 23rd South Asian language Wikipedia.
Wiki Conference India 2016, the largest gathering of contributors to Wikipedia and its sister projects in South Asia was held in Chandigarh from August 5-7, 2016. CIS supported this event. Sunil Abraham was a panelist.
Information Technology, Electronics & Communications Department of the Government of Telangana released the first public draft of the Telangana State Open Data Policy 2016, and sought comments from various stakeholders in the state and outside. CIS submitted its comments.
CIS wrote an article analyzing India’s alignment with the recommendations of the report of the Group of Governmental Experts. This policy brief attempts to articulate the major policy actions that may be considered by India to further incorporate and implement the principles enunciated in the Report.
CIS submitted comments to TRAI Consultation on Proliferation of Broadband through Public WiFi Networks. The comments were prepared by Sunil Abraham, Sharath Chandra Ram, Vidushi Marda, and Thejaswi Melarkode.Shyam Ponappa and Arjun Venkatraman provided advice.
As part of the 'Studying Internet in India' series, Abhimanyu Roy has explored the curious interplays between the arranged marriage market in India the rise of matrimonial sites such as Jeevansathi.com and Shaadi.com.

CIS in news:

CIS gave inputs to the following media coverage:

Why experts are worried about Aadhaar-based authentication (Citizen Matters; August 2, 2016).
Apps can give personal information to strangers (Mebin John; New Indian Express; August 8, 2016).
Indian companies need to boost encrpytion adoption rate: experts (Koustav Das; Deccan Chronicle; August 9, 2016).
Implementing Indian languages in feature phones will be difficult (Gulveen Aulakh and Neha Alawadhi; Economic Times; August 10, 2016).
Aadhaar-enabled smartphones will ease money transfer (Neha Alawadhi and Gulveen Aulakh; Economic Times; August 10, 2016).
And now, Aadhaar-enabled smartphones for easy verification and money transfer (Business Insider; August 10, 2016).
Rational Internet laws essential to fulfil India’s digital goals (Krishna Makwana; Deccan Chronicle; August 14, 2016).
Using technology to address issues (The Hindu; August 14, 2016).
Responses to Trai’s consultation paper on free data contain some good suggestions (Asheeta Regidi; First Post's Tech 2; August 15, 2016).
Accessing pirated content might lead to prison term & Rs 3-lakh fine (Alnoor Peermohammed; Business Standard; August 22, 2016).
Extending Aadhaar to more areas is a hare-brained idea, it should be dropped (Seetha; First Post; August 23, 2016).
Festival scan on social media (The Telegraph; August 26, 2016).

Talking Point: Futile Battle Against Torrents (Deccan Herald; August 30, 2016).

CIS members wrote the following articles:

US Copyright law faces constitutional challenge (Anubha Sinha; Spicy IP; August 5, 2016).

South Asia's Largest Wikimedia Conference Kicks Off in India (Subhashish Panigrahi; Global Voices; August 5, 2016).
The largest Wikipedia gathering in South Asia kicks off (Subhashish Panigrahi; Opensource.com; August 5, 2016).

Do I Want to Say Happy B’day? (Nishant Shah; Indian Express; August 7, 2016).
3 Copyright Tips for Students and Educators (Subhashish Panigrahi; Opensource.com; August 16, 2016).

ଓଡ଼ିଆ ପାଇଁ ଓସିଆର: ଛପା ଲେଖାର ଛବିରୁ ଡିଇଟାଲ ଲେଖା (Subhashish Panigrahi; Samaja; August 21, 2016).
Preserving Languages and Cultures in India: The Birth of the Tulu Wikipedia (Subhashish Panigrahi; August 26, 2016).
Meet the Newly Born Tulu Wikipedia, the 23rd in a South Asian Language! (Subhashish Panigrahi; August 28, 2016).

We Tested 18 Government Apps, and Most are not Fully Accessible to the Disabled (Nirmita Narasimhan; Factor Daily; August 31, 2016).
The moral imperative and business case for accessibility in technology (Nirmita Narasimhan; Factor Daily; August 30, 2016).
We Truly are the Product being Sold (Vidushi Marda; Hindustan Times; August 31, 2016).

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Accessibility & Inclusion
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India has an estimated 70 million persons with disabilities who don't have access to read printed materials due to some form of physical, sensory, cognitive or other disability. As part of our endeavour to make available accessible content for persons with disabilities, we are developing a text-to-speech software in 15 languages with support from the Hans Foundation. The progress made so far in the project can be accessed here.

►NVDA and eSpeak

Monthly Report

August 2016 Report (Suman Dogra; August 31, 2016).

►Other

Award

Nirmita Narasimhan gets NCPEDP-Mphasis Universal Design Award: NCPEDP-Mphasis Universal Design Awards were given away in the capital on August 14, 2016. Nirmita Narasimhan got the award in the "Persons with Disabilities" category.

Participation in Events

Bridging the Digital Divide (Organized by Wipro; Bangalore; August 25, 2016). Nirmita Narasimhan spoke on digital accessibility at this All Hands Meet.
Universal Design & Accessibility Conclave (Organized by IIMA in collaboration with Ministry of Social Justice and Empowerment; Ahmedabad; August 27, 2016). Nirmita Narasimhan was a speaker.

Media Coverage

An India Where the Disabled have a Choice (Dataquest; August 5, 2016).
How India’s top firms fare in employing women and persons with disabilities (Sachin P. Mampatta, Amritha Pillay and Ritika Mazumdar; Livemint; August 9, 2016).
Using technology to address issues (Hindu; August 14, 2016).
NCPEDP-Mphasis Universal Design Awards given away in the capital (India PR Wire; August 15, 2016).
NCPEDP-Mphasis Universal Design Awards given away in the capital (Hans India; August 17, 2016).
India has a long road ahead in becoming a disabled-friendly country (Sourav Roy; Your Story; August 31, 2016).

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Access to Knowledge
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Our Access to Knowledge programme currently consists of two projects. The Pervasive Technologies project, conducted under a grant from the International Development Research Centre (IDRC), aims to conduct research on the complex interplay between low-cost pervasive technologies and intellectual property, in order to encourage the proliferation and development of such technologies as a social good. The Wikipedia project, which is under a grant from the Wikimedia Foundation, is for the growth of Indic language communities and projects by designing community collaborations and partnerships that recruit and cultivate new editors and explore innovative approaches to building projects.

►Copyright and Patent

Participation in Event

International Conference on Innovation for Shared Prosperity (Organized by O.P. Jindal Global University and Jindal Initiative on Research in IP & Competition; August 20 and 21, 2016; New Delhi). Rohini Lakshane attended the conference.

►Wikipedia

As part of the project grant from the Wikimedia Foundation we have reached out to more than 3500 people across India by organizing more than 100 outreach events and catalysed the release of encyclopaedic and other content under the Creative Commons (CC-BY-3.0) license in four Indian languages (21 books in Telugu, 13 in Odia, 4 volumes of encyclopaedia in Konkani and 6 volumes in Kannada, and 1 book on Odia language history in English).

Blog Entries

Tools orientation for Telugu Wikimedians of Hyderabad (Pavan Santhosh S; August 1, 2016).
WikiConference India 2016 Submission: How to better tell your Wikimedia Community Story using Media as a Tool (Subhashish Panigrahi; August 17, 2016).
WikiConference India 2016 Submission: We, Men, Women: Collective Learning in Bridging Indic Wikipedia Gender Gaps (Elisa Chang; August 17, 2016).
WikiConference India 2016 Submission: Gender Gap in Indian Language Wikipedias – Projects, Outreach and Outcome (Dr. U.B. Pavanaja; August 17, 2016).
Community Digest: Tulu Wikipedia Goes Live after Eight Years in Incubator; News in Brief (Subhashish Panigrahi and Ting-Yi Chang; August 24, 2016).
Wikiwomen’s Meetup at St. Agnes College Explores Potentials and Plans of Women Editors in Mangalore, Karnataka (Ting Yi-Chang; August 31, 2016).

Events Organized

Focus on India—WikiConference produces new apps; state government adopts free licenses (Organized by by the Community of Wikimedians in India, supported by Wikimedia India and CIS; August 5 - 7, 2016; Chandigarh).
Wikipedia WikiMeetup at Bangalore (CIS, Bangalore; August 14, 2016).

Participation in Events

WikiConference India 2016 (Organized by Community of Wikimedians in India; August 5 - 7, 2016; Chandigarh). Sunil Abraham was a speaker.
Tulu Wikipedia Conference in Mangaluru (Organized by Times of Kudla; August 13 - 14, 2016; Malki, Mangaluru). Dr. U.B. Pavanaja gave a presentation on Tulu Wikipedia.

Media Coverage

WikiConference India 2016 Starts Friday in Chandigarh (Indo Asian News Service and NDTV; August 4, 2016).
Tulu Wikipedia Goes 'Live' (Wikimedia Blog; August 5, 2016).
India's 23rd regional Wikipedia, in Tulu, goes live (IANS and Business Standard; August 6, 2016).
After eight years, Tulu Wikipedia goes live (Raviprasad Kamila; Hindu; August 7, 2016).
In Tulu, India's 23rd Regional Wikipedia Goes Live (Naina Chaturvedi; Huffington Post; August 7, 2016).
ತುಳು ಭಾಷೆಯಲ್ಲೂ ಬಂತು ವಿಕಿಪೀಡಿಯ (Asianet Suvarna News; August 7, 2016).
India's 23rd Regional Wikipedia Launches (CMM.net; August 8, 2016).
ತುಳು ಭಾಷೆಗೆ ವಿಕಿಪೀಡಿಯ ಮನ್ನಣೆ! (Mumbai News World; August 8, 2016).
Wikipedia launches in Tulu, its 23rd Indic language (Vivek Pai; Medianama; August 9, 2016).
Telugu Wikipedians create Articles on Punjab in Telugu Wikipedia (Sakshi; August 11, 2016).
Telugu Wikipedians create Articles on Punjab in Telugu Wikipedia (Eenadu; August 11, 2016).
Tulu gets official Wikipedia page, but Mumbai linguists say more is needed (Anju Maskeri; Mid-Day; August 21, 2016).
Punjab edit-a-thon & Telugu Wikipedia success (Andhra Jyothi; August 26, 2016).
Data Xgen launches paid Hindi email service (Sneha Johari; Medianama; August 29, 2016).

►Openness

Our work in the Openness programme focuses on open data, especially open government data, open access, open education resources, open knowledge in Indic languages, open media, and open technologies and standards - hardware and software. We approach openness as a cross-cutting principle for knowledge production and distribution, and not as a thing-in-itself.

Submission

Comments on the Telangana State Open Data Policy 2016 (Anubha Sinha and Sumandro Chattapadhyay; August 31, 2016).

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Internet Governance
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As part of its research on privacy and free speech, CIS is engaged with two different projects. The first one (under a grant from Privacy International and IDRC) is on surveillance and freedom of expression (SAFEGUARDS). The second one (under a grant from MacArthur Foundation) is on restrictions that the Indian government has placed on freedom of expression online.

►Privacy

Blog Entries

Policy Brief on the Report of the UN Group of Governmental Experts on ICT (Elonnai Hickok and Vipul Kharbanda; August 23, 2016).
Report on Understanding Aadhaar and its New Challenges (Sumandro Chattapadhyay, Elonnai Hickock Vanya Rakesh and Japreet Grewal; August 31, 2016).

Event Organized

UIDAI and Welfare Services: Exclusion and Countermeasures (Institution of Agricultural Technologists; Bangalore; August 27, 2016).

Participation in Events

IGF Academy Regional Workshop (Organized by LIRNE Asia; Colombo; August 4, 2016). Sunil Abraham made a presentation.
Public Panel Discussion: Digitalisation for Social Change (Co-organized by Mount Carmel College, Bangalore and Friedrich-Ebert-Stiftung, India Office; Bangalore; August 22, 2016). Sunil Abraham was a panelist.

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Telecom
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CIS is involved in promoting access and accessibility to telecommunications services and resources, and has provided inputs to ongoing policy discussions and consultation papers published by TRAI. It has prepared reports on unlicensed spectrum and accessibility of mobile phones for persons with disabilities and also works with the USOF to include funding projects for persons with disabilities in its mandate:

Submission

Submission to TRAI Consultation on Proliferation of Broadband through Public WiFi Networks (Sunil Abraham, Sharath Chandra Ram, Vidushi Marda, and Thejaswi Melarkode; August 28, 2016).

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Researchers at Work
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The Researchers at Work (RAW) programme is an interdisciplinary research initiative driven by an emerging need to understand the reconfigurations of social practices and structures through the Internet and digital media technologies, and vice versa. It aims to produce local and contextual accounts of interactions, negotiations, and resolutions between the Internet, and socio-material and geo-political processes:

Blog Entries

101 Ways of Starting an ISP:* No. 53 - Conversation, Content and Weird Fiction (Surfatial; August 3, 2016).
The Curious Incidents on Matrimonial Websites in India (Abhimanyu Roy; August 30, 2016).

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About CIS
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The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons withdisabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfigurations of social and cultural processes and structures as mediated through the internet and digital media technologies.

► Follow us elsewhere

Twitter: http://twitter.com/cis_india
Twitter - Access to Knowledge: https://twitter.com/CISA2K
Twitter - Information Policy: https://twitter.com/CIS_InfoPolicy
Facebook - Access to Knowledge: https://www.facebook.com/cisa2k
E-Mail - Access to Knowledge: a2k@cis-india.org
E-Mail - Researchers at Work: raw@cis-india.org
List - Researchers at Work: https://lists.ghserv.net/mailman/listinfo/researchers

► Support Us

Please help us defend consumer and citizen rights on the Internet! Write a cheque in favour of 'The Centre for Internet and Society' and mail it to us at No. 194, 2nd 'C' Cross, Domlur, 2nd Stage, Bengaluru - 5600 71.

► Request for Collaboration

We invite researchers, practitioners, artists, and theoreticians, both organisationally and as individuals, to engage with us on topics related internet and society, and improve our collective understanding of this field. To discuss such possibilities, please write to Sunil Abraham, Executive Director, at sunil@cis-india.org (for policy research), or Sumandro Chattapadhyay, Research Director, at sumandro@cis-india.org (for academic research), with an indication of the form and the content of the collaboration you might be interested in. To discuss collaborations on Indic language Wikipedia projects, write to Tanveer Hasan, Programme Officer, at tanveer@cis-india.org.

CIS is grateful to its primary donor the Kusuma Trust founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin for its core funding and support for most of its projects. CIS is also grateful to its other donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation, MacArthur Foundation, and IDRC for funding its various projects.

For more details visit https://cis-india.org/about/newsletters/august-2016-newsletter

Mobilizing Online Consensus: Net Neutrality and the India Subreddit

Sujeet George — 2016-09-27T04:52:35Z

This essay by Sujeet George is part of the 'Studying Internet in India' series. The author offers a preliminary gesture towards understanding reddit’s usage and breadth in the Indian context. Through an analysis of the “India” subreddit and examining the manner and context in which information and ideas are shared, proposed, and debunked, the paper aspires to formulate a methodology for interrogating sites like reddit that offer the possibilities of social mediation, even as users maintain a limited amount of privacy. At the same time, to what extent can such news aggregator sites direct the ways in which opinions and news flows change course as a true marker of information generation responding to user inputs.

Introduction

It is almost an Internet truism that the comments section on any website is the cesspool that festers the basest of human instincts. Insults and abuses abound, users ‘call out’ each other’s opinions, their choice of words and, on a ~~bad~~ regular day, even each other’s parentage. The spectre of online anonymity, it has been suggested, affords the possibility of channelling opinion without being accountable for it. This is the more cynical outlook on how online opinion forums function; a viewpoint which although credible is limited as it sidelines the more engaging aspects of these forums. Such an interface dynamic has historically offered two modes of checks and balances: the original content to which users commented on was determined (and often written) by the administrators of the website, and in many cases the comments were moderated by those who ran the website.

Social news websites in the age of Web 2.0 have radically altered the means of production of content. By handing over to web-users the keys to the content generation storehouse, news aggregator websites like 4chan and Reddit have supposedly democratized the volume and direction of news flow. Users create (and recycle) content on which other users comment and add more content through memes, sharing of links, pictures and videos. Somewhere along the line, the original post (op) may trigger more specific discussions.

The content generated on a news aggregating website like Reddit can thus, theoretically, range across a broad spectrum. From discussions on current technology and sharing of world news to more specific conversations on gardening or anime, the website brings together diverse interests under a singular platform. Topic-based posts and discussions are categorised into subreddits, subcommunities which converge around similar interests. Thus, a subreddit like /r/cricket may serve as a platform for cricket enthusiasts to share news and views on the game. These subreddits together constitute Reddit as a whole. Only registered users can post submissions or comment on other posts, although unregistered users can access the submissions without being able to comment on them. Registered users can upvote and downvote both the posts submitted and the comments posted by other users.

Any registered Reddit user can create a subreddit to initiate submissions and discussions on a particular area of interest. Reddit has a series of default subreddits, including /r/AskReddit, /r/books, /r/history among others. When an unregistered user accesses the website they are likely to see the current top-voted posts from a combination of the default subreddits. The voting system is inextricably linked to visibility: the more the upvotes a post receives, the more likely it is to be top of the list on the self-proclaimed front page of the internet. The posts are thus sorted as a combination of top-voted submissions from an assortment of default subreddits. Comments on specific posts also follow a similar voting logic whereby users can upvote/downvote a specific comment based on how useful or relevant they find it to the original post. Registered users can curate their own page by subscribing to subreddits of their own interest, and unsubscribing from the default ones.

Being a registered user entails choosing a username under which a user’s submissions and comments are collated. Every user comment receives an aggregate score which is the sum of the upvotes and downvotes the comment has received. The cumulative comment scores for every user, called karma, is visible to every other user, and is often an indicator of the level of (in)activity of a specific user. Karma scores are the veritable fiat currency of the reddit space, with prolific users being visible on multiple popular threads attempting to scale their karma aggregate through comments that employ a combination of wit, hyperbole, cliché and outrage.

Reddit with its two-way dynamism—the users are the creators of content and the very people who comment on it—seemingly throws open the spectrum for content to be self-generated and moderated. Every subreddit has a set of moderators who attempt to maintain a modicum of direction amidst the chaos. Moderators are often users who are active on that particular subreddit, or have volunteered (or have been chosen by the subreddit community) to take up the task of maintaining the decorum and coherence of the subreddit. Reddit’s voting system, where users upvote and downvote submitted content, purports to ensure that the cream can constantly float above the morass. The infrastructural logic of Reddit—an algorithm that ensures that posts do not stagnate on the front page and get regularly refreshed by newer content—seeks to instill a participatory ethos where content created/submitted by users gains traction based on the extent of discussion that it generates among other users [1].

A characteristic of the reddit platform is the Ask Me Anything feature where notable individuals set a pre-determined time slot to answer questions raised by users of a subreddit community. The AMA format offers an interesting take on the possibilities of public engagement and publicity in the virtual domain. A unique feature of reddit, the popular AMAs are held on the default /r/IAMA subreddit. The earliest AMAs were coordinated by the founders as well as employees of the website; to an extent this is true even today although in recent times the public relations team of various celebrities have coordinated AMAs for their clients. It remains one of the most popular modes of user engagement, ironically functioning through external, mediated mechanisms. Most AMAs serve a dual purpose: celebrities offer to answer questions when they are ‘in the news’ or when they wish to publicize a new venture, which also serves as an endorsement of the popularity of the reddit platform in reaching out to a wide, primarily North American, audience. An early instance of an acknowledgement of the reach of the reddit platform was an AMA conducted by/for Barack Obama as he sought to be re-elected during the 2012 U.S. Presidential elections. Other notable ‘celebrity’ AMA sessions include those by Bill Gates, Madonna, and Edward Snowden. While celebrity AMAs remain a popular feature, the AMA format itself is utilised even by relatively less established personalities who have their own unique story to share. While /r/IAMA remains the default subreddit used to reach out to the reddit community, specific subreddits often conduct their own AMAs with personalities relevant to the group.

The India subreddit /r/India, the forum for content “directly about India and Indians,” has been a part of Reddit since 2008. At the time of writing this essay there are over 55000 registered Reddit users (including this writer) who subscribe to submissions posted on /r/India. Of course, there may be many more who ‘lurk’ around, a term for those who may not have subscribed but view submissions posted on the subreddit by visiting the subreddit page. /r/India typically draws in over 2 million page views every month. Over time the community has developed a vocabulary of its own, which is often self-referential and draws on submissions and comments that have been made at an earlier time. Many prolific users with characteristic usernames are recognized by fellow users, the sociality perhaps further strengthened through the annual city-based meet-ups that are planned as part of a larger Reddit tradition.

This essay looks at the mobilization of community opinion on /r/India on the issue of net neutrality, the efforts made by some of the users to raise awareness about it, and the ways in which the community responded and reacted to a wider online movement that sought to maintain a more egalitarian approach to Internet access and availability. Drawing on an analysis of a few posts submitted during a period that witnessed a flurry of activity in connection with the debates around net neutrality in India, the essay attempts to sketch out the contours of the debate around the axis of online activity and participation. It seeks to ponder on the extent to which a forum like the India subreddit offers the possibilities of a civic participation, of mobilizing public opinion and contributing to the decisions undertaken by policy makers. How do purportedly diverse online communities interact, draw consensus and stake a claim to the decision-making processes that involve multiple stakeholders often with conflicting interests?

The Social in the Virtual Rear-view Mirror

The form of any subreddit, with its defined purpose and rules of submission, ensures a certain coherence even amidst the cornucopia of memes, images and other web links that may be shared and commented upon. The governing logic of a particular subreddit accords it a certain hue, which most users attempt to conform to or occasionally subvert. The specificity of any subreddit, thus, is a mutually constitutive process where the original tech-interface guidelines are negotiated by the content submitted by users of the subreddit.

Source: https://www.reddit.com/r/india/comments/4s5bpn/tragedy_of_india/.

User behaviour on new media platforms can be understood as a virtual manifestation of traits that are exhibited in the domain of the social in real life. Consider the discussion sparked off by a post that was submitted about 4 weeks back, and which has catapulted to the top of the all time top voted submissions on the subreddit [2]. It contrasts the shoddy construction by the Maharashtra government in 2013 of a section of a fort staircase, with the more stable lasting section built by Shivaji in the 17th century. The user who posted the image commented on the dubious nature of infrastructural work in the present day, blaming corruption for the disparity in the quality of work. Juxtaposing historical nostalgia with an apathy about the present state-of-affairs, the comments and discussions around the post veered from questions of the feasibility of implementing older construction methods, to the widespread nepotism and corruption prevalent in public work contracts in the present day. One user remarked, “I'm guessing Shivaji didn't hand out the contracts for building his forts to the lowest bidder.” Another chimed in that “[no] tender is clean. It's often created, mapped, prepared and executed by the company and middleman willing to shell out the most to the bureaucrats and politicians.”

A popular motif on many submissions on /r/India is a lamentation on the tangled mess between the bureaucracy and legislature. It extends the generic urban middle class antipathy towards governance and its deep suspicion of the probity of the administrative processes of the Indian State. One user-comment tried to explain the popularity of the submitted post—a common indicator of content popularity on Reddit is the number of upvotes it receives and the extent of user participation through comments—to the highly ‘relatable’ nature of the submission.

The character of an online forum, while being shaped by diverse user behaviour, is invariably crystallized by the more dominant modes of representation. The anonymity afforded by the online medium and the potential infinitude of the range of submissions should theoretically stretch the spectrum of representations. Yet user behaviour often conforms in a bid to confirm its own shared identity within the group. What is then understood as relatable is not necessarily a universal, but merely an accommodation of difference through consensus. In the following sections I attempt to make sense of the processes through which such a consensus is drawn by considering the trajectory of discussions on posts pertaining to debates on net neutrality [3].

The Anatomy of an Online Mobilization

The discussions around questions of net neutrality, Facebook’s Free Basics, differential data pricing, and restricted access to OTT services have captured the Indian public imagination in the last 18-odd months. Multiple consultation papers shared by the Telecom Regulatory Authority of India (TRAI) have served as a rallying point for domain experts, media policy analysts and the general public. The series of consultation papers and the questions that have arisen over specific practices of telecom companies are imagined through the essay as a single event punctuated by temporal fissures. It has its own prehistory, a call to arms, and the eventual (fleeting) redemption. The differing discourse around the issue is contextually singular even if separated by chronology.

On February 8 this year, an /r/India user shared a news report about TRAI declaring zero-rated products as illegal [4]. Months of collaboration among faceless internet users had managed a key victory in what was repeatedly termed a battle to save the Internet. User comments highlighted the scale of the task accomplished as “a bunch of folks on the Internet [stopped] a $300 billion market cap corporation [Facebook] and a bunch of telecoms with strong lobbying capabilities.” Some users could not see past the irony of the Internet itself serving as a means for the public to halt rapacious tech companies in their stride. The David v/s Goliath analogy seemed apt. The task, though, had just begun, as one user presciently noted: “Mobilizing people is hard. Mobilizing people against a better funded lobby, and on a dry technical topic ? really hard. We are probably going to need a dedicated NGO, mailing lists, donations and members for this and similar issues.”

The debates surrounding net neutrality have sparked a diverse range of questions related to Internet access, differential pricing, restraints on technology, impediments to freedom of expression and questions of consumer choice. The range of issues and stakeholders encompassed within the policy regulation has simultaneously atomised and collectivised the problematic of Internet. As an increasingly everyday technology for many urban Indians, Internet usage has carried the possibility of innovative and easy access to a range of services and information while circumventing hitherto static structures of the administrative machinery. Internet usage in the Indian context can be regarded as both a symbol of egalitarianism and privilege; a conflation of the larger ideal of enterprise espoused by the technological boom and a reluctantly understated reflection of the very technology being of limited wider accessibility. The debates on Internet usage through the very medium thus contains some of the tensions that were echoed in the responses to the questions on net neutrality that were raised on the Indian subreddit.

These debates, circulating across news mediums both print and digital, found their way into the /r/India cosmos through efforts to raise awareness about the issue and to bring about a greater collective bargaining momentum to the efforts in the digital space. A post on December 25, 2014 announced the efforts being undertaken by various media practitioners through the creation of the website http://netneutrality.in/ which later became http://www.savetheinternet.in/ [5]. As a submission in the early life of the net neutrality event the post garnered enough attention to find its way into the vocabulary of the subreddit.

It was, however, not until three months later that perhaps the most comprehensive early exhortation came through a post titled Let's fight for Net Neutrality before it becomes necessary. E-Mail the TRAI now [6]. submitted on March 28, 2015 by one of the subreddit moderators. The post called for users to mail the TRAI and join in the efforts to influence upon policy makers on the need for a neutral Internet. User comments ranged from a creating email templates to a brief primer on the meaning and scope of net neutrality. That the public counter fight was still in the planning stage is evident in the numerous user comments volunteering to craft an email template to be sent.

The possibilities of a collaborative enterprise were much more evident in another mod-post, submitted on April 8, 2015 titled Fight for Net Neutrality: The way forward [7]. The post assembled the increasing momentum that the net neutrality movement had garnered in the Indian virtual space. Varying email templates to be shared among peer groups were presented, enterprising users created memes and infographics, while more sinister minds listed out companies that openly flouted net neutrality rules. The aim was not just to organise, but to also synchronize the efforts of a purportedly disparate group of users.

Even as user efforts were directed towards raising awareness about net neutrality among a wider audience, the sheer scale of the task and improbable hurdles on the road where highlighted by some. One post speculated on the connection between the timing of TRAI’s consultation paper and the fact that the Director of TRAI was due to retire in May 2015 [8]. The user feared that “the decision on TRAI proposal has already been made. The public is asked to comment on the OTT proposal because it is required by norm (not sure about law). They are waiting for Mr Khullar to retire, so they can blame him for the colossal backlash that will happen when the proposal is ratified.”

In the next few months the momentum of the movement ebbed and flowed, with diligent users posting regular updates on the progress. Even as the Internet rights discourse on the forum sought to be balanced with the logic of the market, there emerged a series of reactionary submissions that seemed to combine a distrust of large telecoms with the emancipatory spirit of a virtual civil disobedience.

Zero Rating the Zero-Rated Apps

Concurrent with the efforts at the level of governance, /r/India users employed creative means to show their displeasure towards companies who seemed to oppose the tenets of net neutrality. One such instance was when a user galvanised forum opinion to down-rate the Flipkart and Airtel apps on their phones. Flipkart CEO Sachin Bansal’s justification for zero-rated apps as sound business practice was turned inside-out as users gave a zero rating to the Flipkart app on their phones. The impact was ostensibly evident as the daily average ratings for the app saw a sharp fall [9].

Diatribes against telecom companies and their profit-driven enterprise have now become a regular feature on the forum. The mobile network Airtel, which has been at the forefront of the anti-net neutrality lobby, has faced its share of the community ire. Branded Chortel—an (un)imaginative coinage characterizing the supposed thieving policies of the company—the company along with Flipkart has been subject to a series of memes that invoke ridicule and hint at the sense of disconnect between consumers and the products on offer. The image shown above contrasts a popular biscuit brand Parle-G with the recently launched Airtel 4G Internet [10]. It employs Parle’s long unblemished reputation as a brand of reliability; its iconicity a signifier of a purported business of ethics that feels anachronistic in comparison to the business practices of the telecom companies.

Source: https://www.reddit.com/r/india/comments/3r25gr/chortel_four_g/.

The movement to generate awareness about Internet policy also sought to initiate dialogues with administrators who are in a position to ensure that the community’s voices are heard. Thus Independent Rajya Sabha member Rajeev Chandrasekhar did an AMA at the height of the net neutrality discussions [11]. Since the person doing the AMA can choose to answer or ignore from the range of questions posed by the community, the supposed mutuality of participation is often minimal. Nevertheless, Chandrasekhar’s AMA not just points to the interactive (propagandist) possibilities of reddit or any other social media platform but it also asserts the relevance of the medium as a significant domain where policy regulation impacts people whose voices need to be acknowledged. As an entrepreneur who has previously worked in the technology sector, Chandrasekhar symbolizes /r/India’s imagined ideal scenario of a ‘rule of experts’ in matters of governance. That a sitting MP would seek a dialogue with an online forum also hints at the relevance of such mobilizations, where enterprising tech-savvy politicians understand the potential to stir public action through the domain of the virtual.

Consensus in/and New Media

At one level, it could be suggested that the discussions which emerged on the India subreddit around the debates on net neutrality hint at the potentials of virtual mobilization of the public. Social media, the Internet and social networking forums like Reddit could potentially widen the level of information access and dissemination where the early groundwork has been laid by the RTI Act. But at stake in the whole discussion is not merely the extent to which an online community can modify the direction of a policy discourse. Even as the development of a ‘networked public sphere’ has transformed the means of consensus building, the elements of its discontent are difficult to ignore. The formation of a public sphere in a virtual environment presents the possibilities of conformity as much as of consensus.

The discourse around net neutrality on /r/India forum is notable for the wide-ranging consensus that it managed to appropriate from the community. Such a consensus could be interpreted in at least two ways. The form of any subreddit as a forum for all things related to a specific context—be it a common activity, nationality, gender identity—contains within itself the language of adequate acceptance and rebuttal. At the same time, the algorithmic technique of determining the visibility of a post through upvotes and downvotes renders real the possibility of consensus through conformity.

It is more interesting to look beyond the veneer of consensus and question the supposed diversity of the group and its implications, rather than infer collective action as a signifier of the rightness of the action. One could suggest that the terms of the debate, of limiting the control that mega-telecos wield over internet policy in India, offered an easy medium to galvanise opinion on the subreddit. Any nuanced stance will however need to read collective action in relation to the (im)possibility of individual opinion-making in a structured environment of an online forum.

An online platform with a voting system linked to visibility offers a peculiar type of consensus. A majority of the top-voted submissions and comments pertaining to the net neutrality debate on /r/India fall within a broad overlap of consensus linked to a participatory, egalitarian technological ethos which is characteristic of the post-liberalization Indian milieu. The possibility of dissent, or even voicing differing viewpoints, is structured in a limited spectrum since what will be shared/read is inextricably linked to what users understand as acceptable within the forum. Such an understanding can inadvertently suggest a consensus, or worse offer a monochromatic presentation of an issue. This is not to discount the possibility of informed discussion, or exaggerate the ‘hive mind’ of reddit. But the link between visibility and popularity of content often ensures that the nuances of a debate get sidelined and unidimensional. Thus, even though aspects of differential pricing may be understood as a means to wider access, or as a way to open Internet services to the vagaries of the market rather than State whims, such viewpoints find less credibility when articulated within a forum like /r/India [12]. While discussions may emerge which consider the issue beyond the limited rhetoric of free speech and consumer choice, they often get presented in the ‘anti net neutrality’ garb or as afterthoughts to a debate the terms of which have ostensibly been settled [13].

Communicative technologies, as Lisa Gitelman notes, often converge around an overlapping mental landscape that seeks to make sense of an act/event through synchronized ontologies of representation. Consensus in such an instance is not to be seen as a final validation of the community’s stance on an issue. It should prompt us to be wary of the pitfalls of online mobilization that could be travelling in an echo chamber. The task then would not be to debunk actions drawn on consensus, but to be aware of the limits of inclusivity of such online forums [14]. Further research has to consider ways in which individual users negotiate the possibility of presenting an individual stance to the community within interface-induced limitations to the possibility of such an enunciation. This would involve interviews with a pool of /r/India users, examine the types of news outlets and viewpoints that gain credence within the community, look at voting patterns, and perhaps undertake a more thorough examination of a wider range of concerns relevant to the community. This essay has attempted a preliminary gesture towards such an endeavour by picking a particular event and the community’s response to it. Reddit, in contrast to Facebook for instance, offers the possibility of peering into an online space where anonymity commingles with community enterprise and the meaning of accountability is extended beyond individual motive of mere sociality or recognition. As such, it could potentially offer an understanding of online behaviour beyond the limits of the individual-liberal paradigm of action orientation and widen the debate on the functioning of social news websites by being acutely aware of the thin line between the individual and the social.

Disclaimer

The writer has been a frequent lurker on Reddit, and the India subreddit since 2011. Beyond voraciously consuming the submissions on /r/India he does not claim to have contributed in any meaningful manner to the online discussions referred to in the essay.

Endnotes

[1] The literature on reddit is a fast growing domain, with innovative research looking at Reddit’s voting patterns, user behaviour, and news outlets linked to glean an understanding of the news aggregating website. For an examination of questions of identity and anonymity on Reddit see, Shelton, M., Lo, K., Nardi, B. (2015). Online Media Forums as Separate Social Lives: A Qualitative Study of Disclosure Within and Beyond Reddit. In iConference 2015 Proceedings. For an engagement with questions on what motivates Reddit user to contribute see, Bogers, T., & Nordenhoff Wernersen, R. (2014). How 'Social' are Social News Sites? Exploring the Motivations for Using Reddit.com. In Proceedings of the iConference 2014. (pp. 329-344). IDEALS: iSchools.

[2] See: https://www.reddit.com/r/india/comments/4s5bpn/tragedy_of_india/. Last accessed on August 2, 2016. Unless stated otherwise, all links posted hereafter have also been accessed on the same day.

[3] My understanding of social media and the social dimension of new media has been shaped from my reading of Dijck, José Van. The Culture of Connectivity: A Critical History of Social Media. Oxford: Oxford University Press, 2013. For an examination of social media practices see, Ellison, N. B. & boyd, d. (2013). Sociality through Social Network Sites. In Dutton, W. H. (Ed.), The Oxford Handbook of Internet Studies. Oxford: Oxford University Press, pp. 151–172.

[4] See: https://www.reddit.com/r/india/comments/44qddb/trai_to_make_zero_rated_products_illegal/.

[5] See: https://www.reddit.com/r/india/comments/2qcvhp/i_created_a_site_to_educate_people_about_airtel/.

[6] See: https://www.reddit.com/r/india/comments/30lz1p/lets_fight_for_net_neutrality_before_it_becomes/.

[7] See: https://www.reddit.com/r/india/comments/31vvf2/fight_for_net_neutrality_the_way_forward/.

[8] See: https://www.reddit.com/r/india/comments/322iv8/trai_asking_for_feedback_on_their_proposal_is_a/. For Kullar’s own views on the issue, see: http://thewire.in/1624/lets-be-practical-about-net-neutrality/.

[9] See: https://www.reddit.com/r/india/comments/31ykxj/flipkart_and_airtel_are_fucking_with_your/.

[10] See: https://www.reddit.com/r/india/comments/3r25gr/chortel_four_g/.

[11] See: https://www.reddit.com/r/india/comments/387req/hi_rindia_i_am_rajeev_chandrasekhar_member_of/.

[12] CIS’s note on its position on net neutrality points to the multilayered nature of the policy: http://www.hindustantimes.com/columns/net-neutrality-war-is-not-just-facebook-versus-internet-mullahs/story-s9eZpZnomaaiz4De8fYfaK.html. Last accessed on September 9, 2016.

[13] Consider the discussions that emerged in two separate posts: https://www.reddit.com/r/india/comments/31peb4/lets_respond_to_this_anti_net_neutrality_piece/ and https://www.reddit.com/r/india/comments/336u8f/woke_up_to_this_pro_internetorg_article_in/.

[14] Gitelman, Lisa. Always Already New: Media, History and the Data of Culture. Cambridge, MA: MIT Press, 2006. Especially chapter 3.

Author Profile

Sujeet George has an M.Phil from the Centre for Studies in Social Sciences, Calcutta. His research interests are in histories of science and commodities, and new media and digital humanities. He has previously worked with the Mumbai City Museum and The Southasia Trust.

For more details visit https://cis-india.org/raw/blog_mobilizing-online-consensus-net-neutrality-and-the-india-subreddit

Mobile Apps Are Excluding Millions Of Indians Who Want To Use Them

nirmita — 2016-09-24T16:01:45Z

If someone were to ask you how many apps you use in a day, you might need to stop and count. You use apps to book cabs, to order groceries, make payments online, buy diapers, connect with friends... the list goes on. In fact apps, are becoming so intrinsic to daily life that without one handy you may have to think twice about how to complete a transaction.

The article was published in the Huffington Post on September 22, 2016.

Apps are uncomplicated, easy to use, at your finger tips and quick. So logically, everyone who has a smartphone should be using them, right? Unfortunately, that is not the case. Much as they would like to, millions of persons living with disabilities are unable to use apps to fulfil their daily living needs. This is because most apps are not accessible to users with a visual disability.

With about 30% of the blind population of the world living in India, it's imperative for service providers to give more thought to universal design and accessibility standards.

In order for an app to be accessible for a blind user, it should be readable by a screen reader -- software which reads out whatever appears on the screen. For it to function effectively, elements on web pages and applications should be properly labelled, otherwise the software will be unable to decipher what it is, not having any cognitive abilities like human beings. It will merely read out the element out as "button" or "graphic".

Here I will look at five very popular apps relating to food, groceries, transportation and mobile bill payment and banking to see how accessible they are for people with disabilities. These apps were tested using Talk Back, an open source Android screen reader.

1. Swiggy

The first app we looked at was Swiggy, which is used to order food from nearby restaurants. Here, the first screen, which shows the discounts/offers available, uses a graphics banner without alternative text, which cannot be deciphered by a screen reader. Another issue is inaccessible navigation. For instance, though we can select a food category like "soup", choosing a particular type of soup is not possible as the focus simply stays on the main category. This means a screen reader cannot read the rest of the information, making it impossible for a visually challenged person to order food.

2. Big Basket

Then we tried Big Basket to order some groceries. One of the issues we found included unlabelled banners; also, the continuous scrolling of the banner, which makes the screen reader try to constantly read the next unlabelled graphic, renders the app practically unusable. When we navigated to the list of products available, only their names were readable and the focus could not be shifted to information like price and quantity. This means the user can add items to the basket, but has no way of knowing the price or deciding the quantity, which obviously makes the app a no-go.

3. Ola

The taxi-hailing app Ola is fairly accessible, with some scope for improvement. The button to pinpoint the location is not labelled, and while trying to select a cab category the focus moves away automatically if there is no action in a few seconds. Hence, a person with vision impairments may need some assistance to use the app.

4. MyAirTel

This app for Airtel customers was found to have limited usability, with several accessibility issues. Many buttons, including Settings and Information are not labelled and hence are not readable by screen readers. The offers and discounts banner is also not labelled and keeps on moving, sending the screen reader into a loop saying "graphic". However, viewing unbilled/billed amounts and paying bills is easy, as those screens are well labelled and use minimal graphic controls.

5. ICICI - Pockets

This digital wallet app from ICICI bank was tested using an ICICI bank internet banking login and unfortunately found to be completely inaccessible for a person using a screen reader. There is no screen reader support and consequently no auditory feedback when using slides or touching the screen. One can tap and access the menus/options but they are not focusable and are not announced by the screen reader.

Over the past few years we have seen how corporates have embraced technological innovations and helped better the lives of common Indians. However, a more inclusive approach will help people with disabilities to enjoy the best technology has to offer, and lead a more independent life. It would be pertinent to mention at this point that the inaccessibility of apps is not a phenomenon which is particular to the ones reviewed above, but a common feature across stakeholder groups, including private and government agencies. With about 30% of the blind population of the world living in India, it's imperative for service providers engaging consumers through information and communication technologies to give more thought to universal design and accessibility standards. It would truly make a difference in the lives of many Indians.

For more details visit https://cis-india.org/accessibility/blog/huffington-post-september-22-2016-nirmita-narasimhan-mobile-apps-are-excluding-millions-of-indians-who-want-to-use-them

An Overview of Accessibility Work (2008 - 2016)

nirmita — 2016-09-24T16:09:53Z

India has an estimated 70 million disabled persons who are unable to read printed materials due to some form of physical, sensory, cognitive or other disability. The disabled need accessible content, devices and interfaces facilitated via copyright law and accessibility policies. CIS campaigns for change in this area.

The progress made over the years can be accessed below:

Publications

E-Accessibility Policy Handbook for Persons with Disabilities (Nirmita Narasimhan, G3ict and ITU; November 23, 2010): The handbook was compiled and edited by Nirmita Narasimhan. Nirmita also contributed to the original toolkit.
Universal Service for Persons with Disabilities (CIS, G3ict and Hans Foundation; December 27, 2011). Nirmita Narasimhan was a co-author.
Web Accessibility Policy Making (CIS, G3ict and Hans Foundation; February 28, 2012). Nirmita Narasimhan was a contributor.
Making Mobile Phones and Services Accessible for Persons with Disabilities (ITU and G3ict; August 2012). Nirmita Narasimhan was a co-author.
Accessibility of Government Websites in India: A Report (CIS and Hans Foundation; September 26, 2012). Nirmita Narasimhan was a co-author.
Opening New Avenues for Empowerment (UNESCO; February 2013). Nirmita Narasimhan was the project coordinator from Asia Pacific.
Inclusive Financial Services for Seniors and Persons with Disabilities: Global Trends in Accessibility Requirements (G3ict and CIS; February 2015). Nirmita Narasimhan was a co-author.
National Compendium of Laws, Policies and Programmes for Persons with Disabilities (CIS and Office of the Chief Commissioner for Persons with Disabilities, Department of Disability Affairs, Ministry of Social Justice and Empowerment, Govt. of India; January 3, 2016). Nirmita Narasimhan was one of the contributors.

Reports

NIVH Annual Report 2011-12 (NIVH; 2012)
Inclusive Disaster and Emergency Management for Persons with Disabilities (Nirmita Narasimhan and Deepti Samant Raja; September 17, 2013). The report was submitted to the National Disaster Management Authority of India for their action.
Banking and Accessibility in India: A Report (Nirmita Narasimhan; August 12, 2013)
Accessibility of Political Parties Websites in India (Nirmita Narasimhan; March 24, 2014).
Enabling Elections (Nirmita Narasimhan and Centre for Law and Policy Research; March 2014).

Policy Submissions and Feedback

CIS worked with the Department of Electronics and Information Technology and civil society and industry partners such as the National Centre for Promotion of Employment for Disabled People (NCPEDP), Microsoft Corporation, National informatics Centre (NIC), etc., to formulate and implement a National Electronic Accessibility Policy to ensure that all Indian information and communication technologies and electronic infrastructure (including the Internet) and research which is publically funded, is accessible to persons with disabilities. Nirmita Narasimhan was part of the policy drafting committee.
Accessibility in the New Telecom Policy 2011: CIS made a submission to the Department of Telecommunications, Ministry of Communications & Information Technology, Government of India on December 9, 2011. CIS was one of the 27 organisations that sent a joint letter requesting that accessibility for persons with disabilities be included specifically within the goals and objectives of the policy.
Pilot Project Scheme - Access to ICTs and ICT Enabled Services for Persons with Disabilities in Rural India: CIS worked with USOF of India to design a scheme to launch projects for persons with disabilities. CIS prepared a background paper for the USOF, compiled a comprehensive global report which was later published in cooperation with G3ict and helped to convene a stakeholders meeting in September 2011 to launch the scheme and invite project applications.
Comments to the Rights of Persons with Disabilities Bill, 2014 (Nirmita Narasimhan and Anandhi Viswanathan; October 30, 2014). The comments were submitted to the Parliamentary Standing Committee in October 2014.
CIS joined hands with Daisy Forum of India member Arushi in Bhopal to submit a request for a notification mandating that all communication by the Government of Madhya Pradesh should be accessible to persons with disabilities. The state government issued a notification in Hindi requesting all departments to comply with WCAG 2.0 and use Unicode font. Nirmita Narasimhan drafted this submission.
Accessible ICT Procurement: CIS along with 20 other organisations petitioned the Ministry of Social Justice & Empowerment, Ministry of Finance and the Ministry of Information Technology, Govt. of India to bring in accessibility considerations within the draft Procurement Bill.
Comments to the GIGW (Nirmita Narasimhan; April 30, 2015): CIS submitted its comments to the National Informatics Centre for making Indian government websites conform to the notified standards of the Guidelines for Indian Government Websites.
Recommendations on Accessible ICT Procurement (Pranesh Prakash; May 9, 2016). CIS along with 20 other organisations petitioned the Ministry of Social Justice & Empowerment, Ministry of Finance and the Ministry of Information Technology to bring in accessibility considerations within the draft Procurement Bill.

WIPO

CIS is accredited as an observer at WIPO and regularly participates in the meetings of the Standing Committee for Copyright and Related Rights (SCCR) held in Geneva. CIS is actively involved in matters being discussed there such as the TVI. As part of its work, CIS provides comments at the SCCR and advises the Indian government on these matters through policy briefs, research and interactive discussions and meetings. CIS has given several statements on Treaty for the Visually Impaired and prepared an analysis of the consensus document on an international instrument on limitations and exceptions for persons with disabilities with the Third World Network which was widely circulated amongst the negotiators at the SCCR. CIS’ statements at the SCCR in June 2013, July 2012, December 2011, June 2011, and November 2010 are available on the CIS website.

CIS took part in the WIPO Diplomatic Conference to Conclude a Treaty to Facilitate Access to Published Works by Visually Impaired Persons and Persons with Print Disabilities in Marrakesh, Morocco, June 17 to 28, 2013. The conference concluded with the adoption of the Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind, Visually Impaired, or otherwise Print Disabled. CIS's Closing Statement at Marrakesh on the Treaty for the Blind can be seen here.

At the national level CIS has been campaigning for right to read, attending meetings with ministries such as the Ministry of Human Resource Development, Department of Electronics and Information Technology, and the Ministry of Social Justice and Empowerment, and giving feedback on the Copyright Amendment Bills. Earlier this year, CIS gave a detailed analysis of the Copyright (Amendment) Bill 2012 examining the positive changes and the negative ones.

Events

National Workshop on Web Accessibility (Organized by CIS and Society for Promotion of Alternative Computing and Employment; September 25-26, 2009).
National Conference on ICTs for Differently Abled / Under privileged Communities in Education, Employment & Entrepreneurship — NCIDEEE 2009 (Loyola College, Chennai, December 1 – 3, 2009): The event was co-organised by Dr. A. Albert Muthumalai S. J, Principal, Loyola College, & Prof. J. Jerald Inico, Faculty In-charge, Resource Centre for the Differently Abled (RCDA), Loyola College, in association with NASSCOM, Computer Society of India and CIS.
CIS organized Right to Read campaigns in the 4 metro cities of Chennai Kolkata, Delhi and Mumbai. The campaign has gathered thousands of supporters and has succeeded in bringing the problems of the print disabled to the notice of policy makers and the general public.
EdICT 2010 (New Delhi, October 27 to 30, 2010): CIS in collaboration with G3ict, UNESCO, ITU, WIPO, The Deafway Foundation, DEF and SPACE and with the support from Hans Foundation and the Department of Information Technology, Ministry of Information and Communication Technology organised this event. Twenty-nine experts made presentations on a variety of topics, ranging from discussing challenges and solutions in educational institutions, to technology development and policy formulation and implementation. A total of 77 participants attended this event.
Websites Accessibility Evaluation Methodologies at Twentieth International World Wide Web Conference (Hyderabad, March 30 – 31, 2011): CIS co-organised this with G3ict and W3C. The panel discussed web accessibility evaluation methodologies and their challenges and technical survey methodologies alternatives. The panel was moderated by Nirmita Narasimhan and featured four speakers — Shadi Abou Zahra, Neeta Verma, Srinivasu Chakravartula and Glenda Sims.
ITU Tutorial on Audiovisual Media Accessibility (India International Centre, New Delhi, March 14 – 15, 2012): In cooperation with the ITU-APT Foundation of India, CIS hosted a two-day Tutorial on Audio Visual Media Accessibility from March 14 to 15, 2012 at the India International Centre, New Delhi, India.
Girls in ICT Day (Organized by CIS and Mithra Jyothi; Bangalore; April 25, 2013).

Internet Governance Forum
CIS has been organising workshops and participating regularly at IGF events since 2008 on topics like accessibility, access to knowledge, openness, internet governance, freedom of expression, etc. Details given below: IGF 2008, Hyderabad, India: CIS joined the Dynamic Coalition on Open Standards and also contributed to the authoring of the Agreement on Procurement in Support of Interoperability and Open Standards. CIS is now a part of the DCOS secretariat. IGF 2009, Sharm El Sheikh, Egypt: Nirmita Narasimhan presented on Accessibility Policy Making: An International Perspective at the Global Internet Access for Persons with Disabilities workshop organised by ITU and EBU on November 16. CIS also co-organised the workshop on ‘Content Regulation, Surveillance and Sexuality Rights – Privacy, Agency and Security’, together with the Association for Progressive Communications, Women’s Networking Support Programme and the Alternative Law Forum. IGF2010, Vilnius, Lithuania: At the UNESCO Open Forum, Anja Kovacs presented the research study ‘Exploring ICT-enabled Education Initiatives for Persons with Disabilities in the Asia-Pacific Region’. The study was undertaken by CIS in cooperation with G3ICT and UNESCO. Besides this, CIS co-organised these workshops: Freedom of Expression or Access to Knowledge: Are We Taking the Necessary Steps towards an Open and inclusive Internet? with the Center for Technology and Society, Brazil, ‘Sexual Rights, Openness and Regulatory Systems’, with the Association for Progressive Communications and the Alternative Law Forum, Open Standards: Ensuring Accessibility and Inclusiveness with the World Wide Web Consortium and the workshop on Data in the Cloud: Where Do Open Standards Fit In? IGF 2011, Nairobi, Kenya: Use of Digital Technologies for Civic Engagement and Political Change: Lessons Learned and Way Forward and Open Spectrum for Development in the Context of the Digital Migration. These workshops were organized by CIS.

Awards

Nirmita Narasimhan was awarded the National Award for Empowerment of Persons with Disabilities from the Government of India on December 3, 2010 on the occasion of the World Disability Day. The award was presented by Smt. Pratibha Patil, President of India under the Role Model category. The award function took place at Vigyan Bhavan in New Delhi and was telecast live on Doordarshan.
Nirmita Narasimhan received the NIVH Excellence Award from Justice AS Anand (retd), former chairman of the National Human Rights Commission, on International Day of Persons with Disabilities at the National Institute for the Visually Handicapped in Dehradun on December 3, 2011. The Tribune covered the award ceremony.
Girls in ICT Day 2013 (organized by ITU-APT Foundation of India with support from CMAI - Association of India Communication and Infrastructure, FICCI Auditorium, Tansen Marg, New Delhi, May 7, 2013). Dr. Nirmita Narasimhan got a felicitation for her contribution and achievements in the field of Information and Communication Technology. The honour was conferred during the celebration of this event.
Nirmita Narasimhan won the NCPEDP-Mphasis Universal Design Award in the "Persons with Disabilities" category. The awards aim to raise awareness about accessibility.

Articles and Interviews

Technology for Accessibility in Higher Education: Nirmita Narasimhan wrote an article in Enabling Access for Persons with Disabilities to Higher Education and Workplace - Role of ICT and Assistive Technologies. The IIMB Journal was brought out on the occasion of the conference ‘never-the-less’.
The Business Case for Web Accessibility: NASSCOM Foundation published "Understanding Web Accessibility — A Guide to create Accessible Work Environments". In this handbook on web accessibility, Nirmita Narasimhan authored a chapter titled “The Business Case for Web Accessibility”.
Barriers to Access in a Connected World: Hans Foundation published its Annual Review of 2011. Nirmita Narasimhan wrote an article in it. She wrote that accessibility is an imperative to achieve a truly inclusive and participatory society and every individual, corporation, organization and government has a crucial role to play in nurturing it.
Girls in ICT Portal (November 28, 2011): ITU interviewed Nirmita and published her profile on their website.
An India Where the Disabled have a Choice (Dataquest, August 5, 2016). Nirmita Narasimhan spoke to Dr. Archana Verma about the problems faced by the disabled while using technology.
We Tested 18 Government Apps, and Most are not Fully Accessible to the Disabled (Nirmita Narasimhan; Factor Daily, August 31, 2016).
Mobile Apps Are Excluding Millions Of Indians Who Want To Use Them (Nirmita Narasimhan; Huffington Post; September 22, 2016).

Media Coverage

Nirmita Narasimhan gave inputs to the following media coverage:

DFI and Cambridge University Press join hands for getting print access to the “print impaired” (The Bookseller; November 27, 2009).
WIPO Proposals Would Open Cross-Border Access To Materials For Print Disabled (IP Watch; May 28, 2010).
Disability groups in India welcome progress on treaty for blind persons (The Times of India; December 20, 2012).
Indian Users’ Perspective On WIPO Negotiations On Treaty For Visually Impaired (IP Watch; February 16, 2013).
How tech brings self-reliance to students with disabilities (The Times of India; May 29, 2016).
How India’s top firms fare in employing women and persons with disabilities (Livemit; August 9, 2016).
Using technology to address issues (The Hindu; August 14, 2016).
India has a long road ahead in becoming a disabled-friendly country (Your Story; August 31, 2016).

NVDA and eSpeak

Hans Foundation is funding CIS to do a project on developing a text-to-speech software in 15 Indian languages over a period of two-and-a-half years. Following are the monthly programmatic reports indicating the progress made in the project:

Monthly Reports

2014

		March	April	May	June	July	August	September	October	November	December

2015

January	February	March	April	May	June	July	August	September	October	November	December

2016

January	February	March	April	May	June	July	August

Training Programmes

Following are the reports of the training programmes that were conducted across several locations in India:

15 days Training in Basic Computing with use of NVDA and eSpeak in Hindi (April 10; 2015).
15 days Training in Basic Computing with use of NVDA and eSpeak in Gujarati (April 16, 2015).

15 days Training in Basic Computing with use of NVDA and eSpeak in Oriya (April 30, 2015).
eSpeak Tamil Computing with NVDA (May 4 – 8, 2015).
Training in Basic Computing with use of NVDA and eSpeak in Assamese (May 9 – 10, 2015).
Training in the Use of eSpeak for Indian Languages during TOT (May 11 – 20, 2015).
Tamil Language (May 25 – 29, 2015).
Training on the Use of eSpeak Hindi on Windows and Android Platforms (May 28, 2015).
Report on 30 Days Summer Course on Basic Computer Competencies and Language Proficiency (May 1 – 30, 2015).
Tamil Computing with NVDA Training Workshop (Organized by NVDA team: Anne Jane Ask with Higher Secondary School for the Visually Impaired, Palayamkottai, Tirunelveli; June 3 – 7, 2015).
Report on eSpeak Tamil Computing with NVDA Training Workshop in Tirunelveli (Organized by NVDA team; Anne Jane Askwith Higher Secondary School for the Visually Impaired, Palayamkottai, Tirunelveli; June 3 - 7, 2015).
Training in eSpeak Marathi (Organized by NVDA team; National Association for the Blind; Nashik; June 22 - 23, 2015).
Training in eSpeak Marathi (Organized by NVDA team; SIES College, Sion, Mumbai; June 28, 2015).
Training in eSpeak Marathi (Organized by CIS; Atmadepam Society; August 22 – 23, 2015).
Training in eSpeak Hindi (Organized by NVDA team; Jeevan Jyoti School for the Blind; Varanasi; August 26 - 28, 2015).
eSpeak Training in Hindi Language (Organized by CIS and National Association for the Blind; Kullu; September 3 – 4, 2015).
Training in use of eSpeak Bengali with NVDA (Organized by CIS; Turnstone Matruchaya, Siligudi, West Bengal; September 7 – 9, 2015).
5 day TOT for Training in Use of eSpeak Kannada with NVDA (Organized by CIS, Mithra Jyoti, Enable India and NFB, Bangalore; September 21 – 25, 2015; Bangalore).
Training in the use of eSpeak Hindi with NVDA (Organized by CIS and Lakshay for the Differently Abled; September 29 – 30, 2015; Ranchi). The event was conducted online by Dr. Homiyar with local support from Mritunjay Kumar and Zainab.
Report on eSpeak with NVDA Screen Reader and Assistive Technology for Visually Challenged (Organized by National Association for the Blind, New Delhi, Centre for Differently Abled Persons, Bharathidasan University, Tiruchirappalli, and CIS; January 21, 2016; Tiruchirappalli).
Report on NVDA with E-Speak and BookShare Online Library (Organized by Karna Vidya Technology Centre, Computer and Internet Society, and CIS; February 27, 2016; Chennai).

For more details visit https://cis-india.org/accessibility/resources/cis-accessibility-work-overview

Is India Prepared for a Cyber Attack? Suckfly And Other Past Responses Say No

praskrishna — 2016-09-22T00:57:02Z

From mandatory disclosures to improving CERT-IN’s functioning and transparency, there is much to be done in the event of future cyber attacks.

The article by Sushil Kambampati was published in the Wire on September 21, 2016. Pranesh Prakash was quoted.

In early September, details about India’s top secret Scorpene submarine program were published online. This presumed data breach brought the issue of cyber security into the headlines.

However, earlier this year, news of potentially catastrophic breaches of Indian networks barely made a blip. On May 17, the cyber-security firm Symantec stated in a blog post that it had traced breaches of several Indian organisations to a cyber-espionage group called Suckfly. The targeted systems belonged to the central government, a large financial institution, a vendor to the largest stock exchange and an e-commerce company. The espionage activity began in April 2014 and continued through 2015, Symantec said. Based on the targets that were penetrated, Symantec speculated that the espionage was targeted at the economic infrastructure of India. Such allegations should be ringing alarm bells inside the government and amongst private businesses across the country. And yet, from the official public response, one would think nothing was amiss.

A week later, another cyber-security firm, Kaspersky Lab, announced that it too had tracked at least one cyberespionage group, called Danti, that had penetrated Indian government systems through India’s diplomatic entities.

Breaches of corporate and government networks are nothing new. Usually, these breaches come to light if the perpetrators reveal the attack, the target of the attack discloses the breach, or because the leaked data shows up on the Internet. The Suckfly and Danti breaches are unusual because they were reported by a third party while the targets (in this case, Indian organisations and the government) themselves have remained silent. The breaches reported by Symantec and Kaspersky of Indian organisations received tepid coverage in India. A few news organisations published the same wire story that basically rewrote information in the original posts, but there was very little follow-up as there was not much follow-up investigation to determine the targets or an analysis to gauge how much damage the leaks could cause.

Part of the reason there was no fallout may have to do with the reluctance of the parties involved to provide information. Symantec, in response to multiple requests for more details, kept referring to the original blog post. The government made no statement either confirming or denying the report. Several banks, e-commerce companies and government agencies were asked whether they were aware of Suckfly, whether they had been breached by the organisation and whether Symantec had contacted them. Only Yatra, Axis Bank and Flipkart responded, denying that they had been penetrated by Suckfly. The National Stock Exchange also said it had not been penetrated, although the questions asked were about whether any of the stock exchange’s vendors had been penetrated and if they had been, whether the NSE knew about such a breach.

This collective lack of response across the board indicates a mindset that shows unpreparedness for the cyber threats that are very real, existent and ongoing. Compare the Suckfly reaction to the threat of a terrorist infiltration. In that scenario, the government goes on high alert, resources are mobilised and the public is warned. The government then tries to identify the threat and stop it from doing any harm. Citizens demand that in the future the government take proactive steps to catch infiltrators and prevent any future threats.

Weak government response

One method that Suckfly uses to gain access, according to Symantec, is by signing its malware with stolen digital certificates. This is the same method that was used to infect and sabotage the Iranian nuclear centrifuges with the Stuxnet virus, so the potential for harm of these breaches cannot be understated. Several security experts confirmed the plausibility of such doomsday scenarios as two-factor authentication being turned off for credit card transactions, unauthorised money transfers, leakage of credit card details, stolen password hashes or personal information, massive numbers of fake e-commerce orders and the manipulation of the stock exchange.

All the targets taken together, the potential for economic damage that the Suckfly breach poses is immense. If another country or malevolent group wanted to wreak havoc in India, it could trigger banking panic by emptying accounts or a stock-market collapse by dumping stocks at fractional values.

Even more disturbing, though, is that if a foreign entity has access to government networks, it has the potential to collect passwords to critical systems using key-loggers and password scanners. From there the entity could steal national security data, disrupt control systems of electrical grids or nuclear facilities and gain access to everything the government knows about its citizens, including personal details, financial information and identity information. On an only slightly less dangerous level, the central bank’s funds could be stolen, like the recent attempt to heist $800 million from the central bank of Bangladesh.

A report on risks facing India, published in August by KPMG and the Confederation of Indian Industry said: “While traditionally cyber attacks were largely used for causing financial and reputational loss, today they have  a potential of posing a threat to human life. While the perpetrators behind these attacks traditionally were a few challenge loving ‘hackers’ with unbridled curiosity, we see an increasing number of state sponsored cyber terrorists and organised criminals behind the attacks today.”

In light of such serious threats, the government needs to take more action to mitigate the threat and reassure the public that it is on top of the situation. Reports of encounters between the armed forces and alleged terrorists are frequently relayed to the press. Similarly, the National Informatics Centre (NIC) or its parent organisation, the Department of Electronics and Information Technology, needs to make a public statement when breaches of government systems or of private organisations at this scale come to light. The investigative agencies need to open an enquiry into the matter.

In the Suckfly case, it took a right-to-information query from this author to get a response from the NIC. In the response, the NIC stated that it was unaware of any breach of its systems by Suckfly, that it did not use Symantec’s services and that Symantec had not notified NIC of any breach. Of course, the response also raises many more questions, which could be asked if the government took an attitude of openness and disclosure.

The government also needs to step up its efforts of identifying and neutralising the threat. The Indian government’s Computer Emergency Response Team (CERT-IN) is responsible, according to its website, for “responding to computer security incidents as and when they occur” and also collecting information on and issuing “guidelines, advisories, vulnerability notes and whitepapers relating to information security practices, procedures, prevention, response and reporting of cyber incidents.” Yet, as of September 12, its website does not mention the Backdoor.Nidoran exploit which Suckfly allegedly used to gain access during at least one of its attacks. The CVE-2015-2545 vulnerability that Danti used, according to Kaspersky, is also unlisted. Any organisation or person relying on CERT-IN to get notifications of vulnerabilities would be in the dark and exposed to a breach.

CERT-IN is a perfect example of where the government could really do so much more, starting with some very basic things. For example, by design, contact e-mail addresses listed on the site cannot be clicked on or copied, and so have to be retyped. Such a measure would barely stop even a novice hacker. E-mail messages sent to one of the contact email address bounce back. While it laudably posts its e-mail encryption hash on its contact page, one of the identifiers does not match what is registered in the public KeyStores (usually that would be a sign of a hack). Most glaringly, anyone searching for information on a vulnerability on the site will have to click in and out of every document because the site does not have a search function. Collectively, these flaws give the impression that while the government has thought about cyber-security, it is not putting enough resources and effort into making that a credible initiative.

The government’s regulatory agencies also need to get into the fray. For example, one of the organisations that Suckfly allegedly breached is a large financial institution. It makes sense, therefore that the Reserve Bank of India (RBI), which oversees all financial institutions, should make it mandatory that a bank notify the RBI whenever there is a security breach. The RBI did just that in a notification issued on June 2, 2016, after the Suckfly breach. However, the notification does not address the need to inform the public. The RBI itself also needs to be more forthcoming. In the Suckfly instance the RBI has not made any statements about whether financial institutions under its supervision are secure. It took an RTI query to get a statement from the RBI, and there it responded that it had no information on the matter.

The Securities and Exchange Board of India (SEBI), which oversees the country’s stock exchanges, initially did not respond directly as to whether it knew of the breach at any IT firm that supplies an Indian stock exchange. However, SEBI reacted to an RTI query by asking all the stock exchanges under its mantle to verify with each of their IT vendors whether there had been any breach. They all denied it. If any of them are being untruthful, they have made a false statement to SEBI. However, if taken at their word, the public can take comfort in the fact that the stock market was not compromised by this attack.

SEBI also issued a cyber-security policy framework for its stock exchanges in July 2015, around the time when Suckfly may have been actively attacking systems. Where the RBI asks financial institutions to report breaches within six hours of detection, SEBI requires the reports to be quarterly. Given how fast information travels and how many transactions can be done in mere minutes, that seems like too much time for SEBI to take any effective action. SEBI’s policy also does not address the need to inform the public.

What is needed is a coordinated, comprehensive and unified policy that applies to stock exchanges, financial institutions, government organisations and private companies. It doesn’t matter from where the data is being stolen, what matters is how quickly the organisation learns of it and lets people know so that they too can take any action they need to.

Right or wrong?

The across-the-board denials of any breach raise the question whether Symantec was mistaken. Skeptics could even wonder whether the company exaggerated the situation to increase sales of its products and services. For its part, Symantec refuses to provide any further information about the breach beyond what is in its initial post; crucial information in this regard would include more forensic details, which could identify whether the breach actually took place. Symantec also would not confirm whether it had notified the targets of the attacks, though the government says it has not been alerted by Symantec.

On the other hand, according to Sastry Tumuluri, a former Chief Information Security Officer for the state of Haryana, Symantec probably did correctly identify the breaches. Symantec collects vast amounts of information at every point where it has a presence, such as on individual computers, at internet interconnection points and web hosts globally. All that data can give a fairly accurate and reliable indication of systems being penetrated. Depending on their capabilities and level of sophistication, the target organisations could also truthfully say that they have not detected a breach.

If Symantec’s is correct in conjecturing that the Suckfly breach targeted India’s economic sector, its lack of further action is disturbing. India is one of the world’s ten largest economies and instability here would have ripple effects globally. Then there is the potential of catastrophic cyberterrorism. It is in everyone’s interest that Symantec reach out to the government and to let the public know which organisations may be compromised.

According to Pranesh Prakash, Policy Director at the Centre for Internet and Society and Bruce Schneier, a globally recognised security expert, the lack of knowledge regarding which organisations were targeted reduces people’s trust in the Internet across the board. In an email response, Schneier wrote, “Symantec has an obligation to disclose the identities of those attacked. By leaving this information out, Symantec is harming us all. We all have to make decisions on the Internet all the time about who to trust and who to rely on. The more information we have, the better we can make those decisions.”

Looking at it in the other direction, it is not apparent whether the government has asked Symantec and Kaspersky for more information and a disclosure of who the targets were. After all, if government systems were breached, it is a matter of national security. If the government has indeed reached out and received more information, it has an obligation to let the public know.

What other governments and private companies are belatedly learning is that it is better to proactively disclose the breaches before the information gets out through other parties. When US retailer Target came under attack, its data breach was first revealed by security reporter Michael Krebs. Target was criticised for not coming forth itself and faced several lawsuits. In the US, most states and jurisdictions have laws that require companies to disclose data breaches, although transparency advocates point out that there is great variation on how long companies can wait to disclose and what events trigger a mandatory disclosure. In Europe, telecoms and Internet Service Providers must report a breach within 24 hours and other organisations have 72 hours.

India has no mandatory disclosure law in the case of data breaches at government or private organisations, Prakash said. It is something that CIS supports and had proposed since 2011, he added.

According to Schneier, a mandatory disclosure law would also be valuable if confidentiality agreements would otherwise prevent a security firm such as Symantec from disclosing names of targets.

Finally, private companies need to understand that they are not doing themselves any favours by remaining silent on the matter. Even if Suckfly or its clients do not use the information they may have gained, the lack of disclosure by the targets will weaken trust in online commerce and financial transactions, says Prakash. For example, looking at e-commerce, while it is true that e-commerce has grown rapidly in India, a study in 2014 by YourStory and Kalaari Capital found that lack of trust and doubt about online security were hurdles for 80% of people who had never made an online purchase.

When an organisation lets the public know that it has been breached, users of the service or site can evaluate what action they need to take. For example if a person uses the same password across multiple sites, they would know they needed to change the password at the other sites. Depending on the breach they would also be able to alert credit card companies as well as friends and family.

As the KPMG report states, cyber attacks are only going to become more common. Despite multiple warnings, the response on the part of the Indian government and private organisations has been quite underwhelming. The government needs to proactively monitor and respond to attacks. Lawmakers need to pass laws establishing privacy policies and mandatory disclosures. Companies will also need to invest in better security practices as well as gain public trust by reacting to breaches promptly and letting the public know what they are doing to recover from them.

For more details visit https://cis-india.org/internet-governance/news/the-week-sushil-kambampati-september-21-2016-india-is-unprepared-for-future-cyber-attacks

Another 5 Years: What Have We Learned about the Wikipedia Gender Gap and What Has Been Done? (Part 3.)

ting — 2016-09-22T07:54:47Z

Five years after Wikimedia Foundation’s 2011 editor survey was conducted and revealed the gender gap issue, scholars, practitioners, and communities around the globe have come a long way to address the gender imbalance of the online encyclopedia. This blog post series (of three parts) serve as a summary of movements and discoveries in Wikipedia gender gap narrowing on both local (India) and global scales.

This is the third (last) part of the blog series, please see Part 1 and Part 2.

Responding to the Wikipedia gender gap problem, former WMF Executive Director Sue Gardner set a target in 2011 to raise the female editor percentage to 25% by 2015. In an interview in August 2014, Jimmy Wales declared that “we’ve completely failed,” Gardner also noted that the solutions should come from local Wikipedian communities rather than from the Foundation on a macro scale.

Although the target was not met, initiatives and reforms taken places globally and locally in the past five years are not fruitless. And as mentioned in Part 2, we should not define this movement as merely pursuing a goal towards certain percentage or number. As for now dialogue has been created to include the issue into more strategic plans; collectives are established to cumulate and share resources across communities. There has been abundance of learning (and definitely much more to learn) in the issue.

What has been done?

Be it ongoing or spontaneous, international or local, there have been many interventions trying to address the gender gap in Wikipedia.

Intervention events

In July 2015, WikiProject Women in Red (WiR) was launched to “turn "redlinks (non-existing pages) into blue ones (existing pages).” The project encourages editors worldwide to create (or expand) female-related pages (biographies, women’s work, contribution, issues, etc.) that fit the notability criteria of Wikipedia. WiR also picks monthly and annual topics to feature. Currently in September, 2016, edit-a-thons on Women in nursing and women labour activists are happening online. And “Women scientists” edit-a-thon is a year-long featured topic for 2016. Although WiR is still primarily an English-WP project, some communities have expanded and localized it to local initiatives.

Coincidentally, in 2013, Indian Wikipedian communities have carried out one of the biggest and most well-known gender gap intervention – Lilavatis’ Daughters. “Lilavati’s Daughters” is a book of essay collections featuring nearly one hundred women scientists in Indian since the Victorian Era. The 2013 edit-a-thon was hence to create Wikipedia pages for these biographies in different Indian languages. Collaborating with institutions and colleges, the event was greeted with high popularity and success. Similar events were also carried out afterwards, including Indian Women in Science Edit-a-thon which has been held annually since 2014; the last event was held in July, 2016 at the Indian Institute of Science, Bangalore.

Another significant initiative across the globe and in Indian communities is the annual Wikiwomen’s history month in March along with the celebration of International Women’s Day on March 8^th. The initiative started in 2012, edit-a-thons, photo-thons (updating photos onto Wikimedia Commons), and meetups have been held to raise the awareness of the gender gap online, create female-related content available on Wikipedia, and to strengthen the bonding between local Wikiwomen.

Recently, Wikimedia Foundation collaborated with the United Nations to launch the one-day Her Story project Edit-a-thon on August 12^th, 2016 to celebrate International Youth Day globally. Cities in India like Chennai and Delhi also held local edit-a-thons on the day of in response to the event. With the opportunity to work alongside the UN, it is a good sign that the Wikipedia gender gap issue is drawing global attention, not just in the Wikipedian community level, but also in global institution level.

Collaborative

The Wikiwomen’s Collaborative is a global platform for female Wikipedians to share projects, insights, and support. The Collaborative also encourages participants to write blog post on the Wikiwomen’s Blog to spread more words about the gender gap issue and initiatives. A Gender Gap Task Force (GGTF) was founded in 2013 aiming to challenge the patriarchal culture of knowledge and Wikipedia. GGTF tries to fix the encyclopedia’s imbalance power structure by initiating discussion and examination on its policies and editor interaction. It has also been a place to cumulate research studies and resources on the gender gap topic. A (global) gender gap mailing list is also created to spread the news and words with more communities.

Improvement in the Interface

Aside from events and collectives organized by respective communities, the Wikipedia platform itself has also been under constant transition in the last few years, trying to create a friendlier place for women and newcomers.

Since June 2012, the new prototype Visual Editor has become available in more and more language versions of Wikimedia projects – including most Indian languages. Visual Editor enables editor to contribute without learning the Wiki markups, as it creates the “write-as-how-you-will-see-it” feature requiring only basic typing skills. Nevertheless, Visual Editor does have several limitations comparing to the traditional edit source option, including slower speed, unavailable in talk and discussion namespaces, limited template editing options, and so on. While a research in 2013 on Visual Editor’s use in English Wikipedia showed low effectiveness of the new feature in attracting and encouraging new editors, more research should also be done in the non-English (especially Global South) context. Online tutorial resources about editing are also becoming available in Indian communities.

Traditional Wiki markup editing screenshot

Visual Editor screenshot

On the other hand, mobile apps of Wikipedia has been improved in its editing function. Although the apps are still in constant development to make the function smoother and easier for mobile users, it is a great breakthrough for those who do not have personal computers to contribute in small ways (or even in great ways – some have created pages and denied the statement that mobile editing is impractical).

What’s more to be learned?

There is no denying that our Indian language communities have been putting efforts to highlight and address the gender gap issue on Wikipedia. The Wikiconference India 2016 in August also had a panel responding to this topic where panelists from both outreach and research threads proposed localized perspective and strategies to fix the problem.

However, there are still much more to be learned. First of all, we need a more organized feedback loop (a cycle of planning-executing-evaluating-sharing learning) for local interventions to learn from our success and mistakes. Secondly, the issue has to become more “public” in a sense that we are not just promoting within our own circles. Awareness-building through media coverage and institutional collaboration can bring in greater public opinions and volunteers to help the online encyclopedia become a more inclusive place. The third point is a change of mindset: women's feeling and experience should be put forward into the central of our initiatives and interventions.

“We made it clear that we were focusing on the (female) participants and their experience, the content they created online are of course important too, but that’s just the by-product.” -Wikiconference Indian 2016 Gender Gap panel presenter

In other words, as we are engaging more and more women, the focus should not be numbers but the humans. At the same time, we should always encourage women to stand out and speak out. As mentioned in the previous part, gender discrimination cases have not yet been reported in our communities, but we also have to ensure if it does happen both the female editors and the community should have a certain level of awareness (what constitutes harassment/discrimination/sexism; when and how to call out) and a report and support mechanism to the problem.

The road to a real equalized knowledge system is not easy. As many have noticed and pointed out “This is not just a Wikipedia problem!” Indeed, similar gender imbalance exists in our academies, IT industries, free and open-source software (FOSS) workplace, to name a few. Nonetheless, with the flexibility and the strong bond that Indian Wikipedian communities possess, we can be one of the pioneers in positive changes. After all, the knowledge created and action taken today will shape what our tomorrow can be like.

For more details visit https://cis-india.org/a2k/blogs/another-5-years-what-have-we-learned-about-the-wikipedia-gender-gap-and-what-has-been-done-part-3

Software Freedom Day: The Importance of Free and Open Source Software

subha — 2016-09-18T03:46:29Z

Software Freedom Day (SFD) on September 17 celebrates the liberty that free and open software and the philosophy of freedom brings into people’s lives. When SFD was started in 2004, only 12 teams from different places joined. It grew to a whooping 1000 by 2010 across the world. Explaining the aim of the celebration, SFD’s official website says,

The article was published by DNA on September 17, 2016.

Our goal in this celebration is to educate the worldwide public about the benefits of using high quality FOSS in education, in government, at home, and in business — in short, everywhere! The non-profit organisation Software Freedom International coordinates SFD at a global level, providing support, giveaways and a point of collaboration, but volunteer teams around the world organise the local SFD events to impact their own communities.

What are FOSS, Free Software, Open Source, and FLOSS?

Free and open source software (FOSS or F/OSS), and Free/Libre and Open-Source Software (FLOSS) are umbrella terms that are used to include both Free software and open source software. Adopted by noted software freedom advocate Richard Stallman in 1983, the free software has many names — libre software, freedom-respecting software and software libre are some of them. As defined by the Free Software Foundation, one of the early advocates of software freedom, free software allows users not just to use the software with complete freedom, but to study, modify, and distribute the software and any adapted versions, in both commercial and noncommercial form. The distribution of the software for commercial and noncommercial form however depends on the particular license the software is released under. The Creative Commons licenses have recommendations for a wide array of free licenses that one can choose for software-related documentations and any creative work they create. Similarly, there are several different open licenses for software and many other works that are related to software development. “Open Source” was coined as an alternative to free software in 1998 by educational-advocacy organisation Open Source Initiative. Open source software is generally created collaboratively, made available with its source code, and it provides the user rights to study, change, and distribute the software to anyone and for any purpose.

Supported by several global organisations like Google, Canonical, Free Software Foundation, Joomla, Creative Commons and Linux Journal, Software Freedom Day draws its inspiration from the philosophy that was grown by people like Richard Stallman who argues that free software is all about the freedom and not necessarily free of cost, but it provides the liberty to users from [proprietary software developers’] unjust power. SFD encourages everyone to gather in their own cities, educate people around them about free software, promote on social media (with the hashtag #SFD2016 this year), even hacking with free software, organising hackathons, running free software installation camps, and even going creative with flying a drone running free software!

From South Asia, there are 13 celebratory events in India, 8 in Nepal, 1 in Bangladesh and 4 in Sri Lanka.

South Asian countries have seen adoption of both free software and open source software, in both individual and organisational level and by the government. The Free Software Movement of India was founded in Bengaluru, India in 2010 to act as a national coalition of several regional chapters working for promoting and growing the free software movement in India. The Indian government has launched an open data portal at data.gov.in portal, initiated a new policy to adopt open source software, and asked vendors to include open source software applications while making requests for proposals. Similarly, several free and open source communities and organisations like Mozilla India, Wikimedia India, Centre for Internet and Society, Open Knowledge India in India, Mozilla Bangladesh, Wikimedia Bangladesh, Bangladesh Open Source Network, Open Knowledge Bangladesh in Bangladesh, Mozilla Nepal, Wikimedians of Nepal and Open Knowledge Nepal in Nepal, Wikimedia Community User Group Pakistan in Pakistan, Lanka Software Foundation in Sri Lanka, that are operating from the subcontinent also promote free and open source software.

We promote open source and open Web technologies in the country. We are open to associate/work with existing open source or other community-run, public benefit organisations.

“Internet By The People, Internet For The People” (from Mozilla India wiki)

Mohammad Jahangir Alam, a lecturer from Southern University Bangladesh argues in a research paper that the use of open source software can help the government save enormous amount of money spent in purchasing proprietary software.

A large amount of money of the government can be saved if it uses open source software in different IT sectors of government offices and others sectors, because government is providing computers to all educational institutes from school to university level and they are using proprietary software. For this reason government is to expend a large amount of many for buying proprietary software to run the computers. Another one is government paying significant amount of money to the different vendors for buying different types of software to implement e-Governance project. So, the government can use open source software for implanting projects to minimize cost of the projects.

For more details visit https://cis-india.org/openness/dna-september-17-2016-subhashish-panigrahi-software-freedom-day-importance-of-free-and-open-source-software