Centre for Internet and Society

Reaping the Benefits of Gamification

dipali — 2015-10-24T14:24:55Z

As a part of the Making Change blog-post series, in this post we will identify a new technique: gamification. This technique is being used for sustainable environment conservation by modern day change-makers. We interview two out of three co-founders of Reap benefit- Kamal Raj and Gautam Prakash who believe in the adoption of more sustained environmental practices that induce social change towards conserving the environment.

CHANGE-MAKER: Kamal Raj,Gautam Prakash and Kuldeep Dantewadia
 
ORGANISATION: Reap Benefit 

METHOD OF CHANGE: Gamification and Human centric systems for consistent behavior change towards better waste-water-energy management. 

STRATEGY OF CHANGE: Building a new era of environmentally conscious youth in India through technology and an interdisciplinary approach to change.

We depend on the environment and the resources that it provides us, but surprisingly we are unaware of the effects of its depletion and the need to save these resources. A few of the problems that people now face are with resources like- water,waste and energy because we do not acknowledge the fact that we are wasting them unconsciously. This only triggers the need for more and more solutions which would change the way people perceive the resources and realize the need to conserve. While trying to start an initiative to come up with some solutions to manage these resources, we are approached by the question of the accessibility, affordability and sustainability of those solutions. The solutions and the practice of that solution is a two-way process for any sustainable making-change initiative.

In this post I will be introducing to you Reap Benefit and the technique of Gamification. I will bring out a comparative analysis of the various definitions by renowned gaming authorities across the world who are involved in the process of using games in non-game contexts to bring out change in the offline space. Only after this, will I be acknowledging the importance of the strategies used by Reap Benefit for making these solutions sustainable. The strategies will be- human centric solutions and gamification. Then, I will bring out the connection between these two strategies to provide you an inter-disciplinary understanding of the making change process. Next, these strategies will be coupled with the discussion on the use of technology to speed-up the process. Also, throughout this post we will be referring to the blog- Methods of Social Change written by Denisse Albornoz and we will also make an attempt to answer the questions- 'Who,Where,How' of this making change project in relation to Reap Benefit. The blog post can be accessed here.

Before the journey of the post, I would like you to read this little success story narrated by Kamal Raj in the interview that led Reap benefit a step higher in its aim for making change:

Reap benefit went to a school which received only 400 litres of water supply a day resulting in poor health and care conditions. This water would be used for washing their plates after the mid-day meal and also for sanitation systems. This would only make the place a platform for water, food and breeding mosquitoes all together. Since the students usually consumed food with their right hand, while taking the plate to wash it, they would leave the plates at one side; they would open the tap with their left hand, would take their plates again and start washing them. During this time interval, they would waste a lot of water.

As, a solution to this, Reap Benefit changed the taps which would discharge 60% less of water. They also created a clean water purification system. Now, with the same 400 litres of water, students washed their plates and adopted better sanitation practices. The challenges that they faced actually made them innovate better systems for remarkable change.

Think about these questions for a minute..

Does this story relate to physical needs?
Does this story relate to creative problem solving?
Is it a story that brings out better affordable solutions?
With this solution were the students benefited?
Was this a successful idea?

Reap Benefit

First of all, take a look at a brief introduction of Reap Benefit given by Kamal Raj:

Kamal: "Reap Benefit works to implement affordable solutions, enabling quantifiable waste-water-energy management systems, as a way to facilitate behavioural change by engaging the head, hand and heart of the user. Having worked with many people, we have realized that behaviour modification allows for more sustained adoption of environment sustainability practices. We take them through a 4-stage behavioural change process – ‘Unconsciously Wrong’, ‘Consciously Wrong’, ‘Consciously Right’ and ‘Unconsciously Right’ (we will understand this process later in the post). A link to the website is here- Reap Benefit."

Reap Benefit is bound together by the deep concern for the environment they have and the dead-lock issues that it faces. They aim for affordable solutions with maximum impact in the least time. Kamal marks that they work only with the students within the age group 10-16, because the use gamification is most effective in this age group. Also, he makes an addition to that by saying the rewards the older age groups demand are not as easy-to-meet as those of the age group they work with. It also aims to co-create experiences by working hands on with the youth: their target audience for creating change.

It is said that the more you practice the better you get. By this, I would like to introduce you to the concept of quotidian activism. Reap Benefit deeply believes in this concept. But, what does quotidian activism mean? A working definition is: the form of activism occurring everyday. This form of activism may lead to people making actions sustainable and achieve consistent behavioural change, supported by products and innovations provided by Reap Benefit (later in this post, I will introduce you to some of these innovations).

Finally, Reap Benefit highly focuses on the need to answer the ‘why’ behind the problem. This answer would provide a more personal understanding of the problem for creating change. By engaging the participant with the 'why', he will also be able to evaluate the impact and the benefits of his actions, take ownership of the problem and comprehend the need for innovation.

What is 'change' for Reap Benefit?

Presuming every organization has its own design to making change, Reap Benefit's understands it in the following way:

Gautam: “Change for us is a very sub-conscious part of your life. (It is also a) two stage process- knowledge: which will tell us we need solution and the solution. The knowledge will tell you that you are unconsciously doing the wrong thing. Then when you realize it, you go to a stage of consciously wrong. When you keep doing this you reach a stage when you know that you are consciously doing right, and soon, you are doing it every single day and then you unconsciously do it.”

I will attempt to understand their process of change by adding that this 'to be good' drive in the individual or the need for public approval is what makes them do unconsciously right everyday, and then it is only the last stage what makes it a habit. Gautam also mentions that each of these stages has an impact of its own and altogether, they become more powerful. This change process will lead to sustainable change according to him.

We have seen the change agents that are vital to create change, but how is this change executed? In the next section we will look at two strategies used for making change: gamification and human-centred design and later, we will only try to produce a connection between them.

Discovering Gamification

In this section, we will unpack the first part of the 'how' question. First of all, we will compare the various definitions of the technique given by people involved in understanding the use of game elements in the non-game contexts, to create change in the emotional and social behaviour of people. The definitions of these three people in the big list of so-called gamification authorities will be used provides us with keywords for a comparative understanding of what the technique means. These three people are:

JANE McGONIGAL: She is an American game designer and author who advocates the use of mobile and digital technology to channel positive attitudes and collaboration in a real world context.

GABE ZICHERMANN: He is an author, public speaker, and self-described "serial entrepreneur." He has worked as a proponent of leveraging game mechanics in business, education, and other non-entertainment platforms to increase user engagement through gamification.

JESSE SCHELL: He is an American video game designer an acclaimed author, CEO of Schell Games and a Distinguished Professor of the Practice of Entertainment Technology.

Definitions

JANE McCONIGAL	GABE ZICHERMANN	JESSE SCHELL
“It is a blissful productivity acquired by the flourishing feeling, that is, accomplishments in a game but only with a volunteering attribute of the participant.”	“Games are the only force in the universe that can get people to take actions against their self-interest in a predictable way without using force.”	“It is a problem solving situation that you enter into because you want to.”

I would be like to bring points of intersections between these three definitions.

VOLUNTEERING ATTRIBUTE VS. USE OF FORCE: The volunteering attribute is an efficient way to foster sustainable participation, as opposed to the use of force which makes a campaign less appealing.
PROBLEM SOLVING SKILLS: Games are a very responsive way of trying to accomplish problem solving as the person is engaged with the problem and willing to solve it.
PRODUCTIVITY: There problem solving skills leads the participant to a desired outcome.

These points also give you a clear understanding of Reap Benefit who works along the same lines with the volunteer or participant to solve the problem of conservation.
But, does the usage of games actually produce behavioral change? If so, how do games provide this function? These are some of the questions we will try and attempt to answer in the next section.

Games as a Tool to Influence Behaviour

Playing games results in obtaining rewards in some form of the other. These rewards psychologically induce a positive emotional feeling in the participant. When the participant learns something through games and when that emotional feeling arises, he tries and incorporates the same solutions in the games to solving the real life problems. This brings out an improved result and problem solving ability. But what about the affordability of that solution? We need to understand ways to make it affordable because any task once done will not induce consistency in the behavior change. But the task repeated many times will improve or change the behavior over a long period of time. So, when the question of affordability (financial fear) is answered then the emotional feeling primarily can bring out change in the behavior of the individual. (Yongwen Xu, 2011).

There are also some game mechanics that are to be kept in mind to change behavior while designing games apart from just the element of fun and affordability. So, we will now look at another authority involved in gamification in the upcoming section to explore these mechanics. We will also try and understand these mechanics in relation to Reap Benefit.

Game Mechanics

Seth Priebatsch is the creator of SCVNGR and LevelUp social gaming sites. He has provided a list of game mechanics which could be necessary to understand games and why they produce particular changes for a better environment. These are:

Appointment Dynamics: to bring players to do something at a pre-defined time and place.

Influence and status: any participant or group that is involved in the change-making process, is influenced by the presence of others because of the competition and the envy that leads them to carry forward the task

Progression Dynamics: the success of the student is measured through the tasks by giving rewards.

Communal Discovery: the entire group or community works towards making change.

Seth's model could be applied to the process of creating change that Reap Benefit uses, and this is illustrated through their experience of a student-run energy audit in the field. A set of students were assigned the task of doing an audit for the energy conservation and the energy usage of a Puma store. They were just given the base for the audit but the criteria for the audit was planned by them. The students were encouraged by the thought of getting rewards for the task. Kamal recalls that they had used games to make the children understand it.

Relating this to Seth's Model, the children were given a pre-defined time and place for doing the task and were influenced both, by the element of competition between the students and also the idea of receiving a reward once the task is completed. The task only ends by obtaining a sense of communal discovery that, all together they can make change on a personal and team level. We understood Seth's model but we will try and comprehend deeper, the use of rewards for inducing behavioral change in the next section.

Rewards Mechanism

Kamal commented on Reap Benefit's 2-3 months periodic reward mechanism. He believes that this makes students equal in position before starting every task.

Kamal: "We use a lot of things like rewards to motivate them to play a game (with us) and we personalize all these rewards based on the questionnaire that we do at the beginning where we subtly understand what they like."

This information which gives ideas of how to encourage each student to get the best performance out of them.

a) Extrinsic rewards: The extrinsic reward here, for example would be allotting points to various participants/ teams. Michael Wu, a chief scientist in subjects like digital technologies, says extrinsic rewards are like a jump start to intrinsic rewards.Once the student acknowledges them, they acquire a sense of ownership and innovation and are empowered to create new solutions. Hence, awareness is not created before the task but an output from the task.

Refer to Gabe Zichermann's video for more on the importance of gamification and the rewards mechanism.

b) Intrinsic rewards: Apart from producing behavior change, gamification's can also indicate learning. One of the elements that facilitates learning would be:

Player Control: A participant will have certain amount of control while gaming which would lead to a sense of responsibility and accomplishment. Learning could be intrinsic only if there is responsibility of gaining a reward through a task.

There are many other elements that produce learning and they could be accessed here.

Human-Centric Model

Human-centred systems aim to preserve or enhance human skills, in both manual and office work, in environments in which technology tends to undermine the skills that people use in their work.

We will now answer the second part of the 'how' question and show another strategy for making change. Human centric systems do not use machines to create solutions to the problems but rather design the game with the importance of the 'user-friendly' element. This has been explored in a past post by Denisse. Access it here.

Reap Benefit's ‘transparent dustbin’ is a great model to illustrate this. The dustbin is transparent for people to see and then throw the waste in according to different types of waste. It is kept at an eye-level so that the waste already thrown inside can help the person perceive and throw his waste in the exact dustbin and to make it easily accessible for the public.

These human-centric approaches provide a consistent change in the behaviour of the individual because the method is user-friendly and make segregation easy. The objectives is to engage in unconscious behavioural change. The transparent dustbin is better explained by this audio byte of Kamal Raj:

Another innovation of Reap Benefit, is the compose mixture

Kamal says: "The idea was to throw something with it, like the degrade compost product we innovated and the waste would compost, without smell, without taking 3 months."

This mix, by giving visual feedback could be accessible by anyone due to its low cost and easy-to-use method. So, these innovations justify and explain the benefits of human centric models and also produce many new ideas in the minds of the students( James,2010). I would like to explain this by a chain of ideas that arise while segregating plastic and non-plastic waste.

The participation in the structure (waste segregation model)

The negatives of the model (harmful effects of mixing plastic in the model)

Realizing the need for another mechanism (dustbins for different types of waste)

Another idea to support the new mechanism (dustbins should be transparent and named)

The need to spread this (start campaigning for the system)

Explaining this model in brief: the waste segregation model is the segregation of plastic and other waste. During this process the three ideas that arise are: a) the harmful effects of plastic, b) the need for a plastic waste dustbin and a non-plastic waste dustbin, and the last one, b) the transparency of the dustbin. Then the major question of spreading the model by using technology arises. This would be the model thought by the participant during the discussion of the usage of technology for sustainability.

But what is sustainability and how is it important? Complementing the technique of gamification and the human- centric approaches with technology to make it a sustainable solution is a challenge. This system may be adopted by all. But the aftermath of implementing this apparatus is a challenging question. In the next section we will comprehend the role of technology adding a more positive result to Reap benefit.

The Role of Technology and Media

This section will look at how Reap Benefit uses technology and media and then try and understand how the use of technology can make these solutions sustainable.

Kamal: "There are two aspects that are already existing- knowledge and the products. So, when someone starts the journey, technology enables us to be with them in this journey without us being there. Without the sharing of photos through digital media like facebook, keeping track of the journey would not be possible. We need technology to bridge the gap."

Information access is facilitated by the use of technology and digital media or social networking, as they share the systems with their online community. But, when this access is denied the only solution is to be a part of the in-tutor system and realize the positives of the same through experience. Technology takes Reap Benefit a step higher in its aim to make sustainable change by targeting youth, the main users of social network platforms.

Making Change

We started this post with an introduction to a very strong initiative- Reap Benefit. Techniques such as gamification and human-centric systems are used effectively by this organization to create maximum benefits. It focuses highly on the use of these strategies to induce behaviour modification in youth. We attempted to build a relationship between these techniques to answer whether they are sustainable, intelligible and accessible solutions to making change.

Summing up the 'WHO,WHERE AND HOW' question- We have only understood that, to use the opportunity and take charge before others do so, we need a 3-stage plan. We understood that the WHO means the target, the change agents who will lead the initiative and comprehend the need for change by themselves. The question of WHERE focuses on the idea of making change in the public space rather than in the private sphere which limits the extent of the change. We have summarized this only by bringing out the importance of technology to make change the largest priority of youth. The question of HOW is understood in this post by the use to affordable solutions.

The problems faced by the environment call for solutions that are affordable and accessible. These two qualities of the solution would only make it sustainable.These solutions are met by various game elements in a game and the human centric approaches that engage the individual in problem solving by disseminating knowledge to them and informing them about the problems. This makes those solutions to problem-solving evaluatable through quantity and the quality of the result of the problem. Behavior change will be only possible by solutions that break the existing schemas in the society and create new innovations. (James,2010). Now, through sustainable, innovative solutions through these techniques we can make the dream of a clear and clean environment a reality.

While this blog may help you gain a positive understanding about gamification it would certainly lead you to many more questions. In this digital age, we would surely have to ‘re-game-think’ the methodologies for change again and agai,n not only in terms of using unique techniques such as gamification but also in terms of accessibility of such techniques for change in the structural divisions in society.

Footnotes

Reward is one of the elements that drives the individual to adopt the gamification technique- the reward/feedback mechanism. You can acquire a profound reading on more of these elements that leads to further making-change here- http://www.yukaichou.com/.
A few more elements like the player control and communal discovery that indicates learning through Gamification could be found here- http://en.wikipedia.org/wiki/Gamification
More information on persuasive messages, strategies for changing behavior, rules for effective delivery, and how to manage the participants/audience in the making change initiative can be found-http://sustainability.berkeley.edu/sites/default/files/Promoting_Sustain_Behavior_Primer.pdf
To hear a talk show of Yukaichou on TEDx about Gamification- check it here- http://www.youtube.com/watch?v=v5Qjuegtiyc
To hear another talk show of Gabe Zichermann on TEDx about Gamification- check here- http://www.youtube.com/watch?v=O2N-5maKZ9Q
The process of creating sustainability through gamification and technology, according to Rachel James, goes as follows:

Attracting attention by breaking the existing schemas (mental structures of preconceived idea, Jean Piaget,1926) This can be done by creating a mystery for them and then involving the individual in complex thought processing to change the schema. Story-telling could also induce emotional reactions to inspire or simulate them.
Persuade them through gamification
Make the strategies for change very rigid which cannot be changed often and acknowledge what you deliver to your audience.

Sources

http://en.wikipedia.org/wiki/Gamification
James, Rachel. “Promoting Sustainable Behavior- a guide to successful communication”. Web. August 2010.
Xu, Yongwen. ” literature review on web application Gamification and analytics”. Web. August 2011.
http://www.yukaichou.com
Albornoz, Denisse. 'Methods for Social Change'. Web. February 2014. The link for the same is here- http://cis-india.org/digital-natives/making-change/methods-for-social-change.

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About Dipali Sheth:

Studying in my 3rd year at Christ University gave me the opportunity to intern at Centre for Internet and Society. This post has been a result of my internship for a month under the Making Change program at CIS. My interest in Research and New Media started the journey here and has only added to making Research my zeal in the near future.

For more details visit https://cis-india.org/digital-natives/making-change/reaping-the-benefits-of-gamification

Reading from a Distance — Data as Text

sneha — 2015-11-13T05:29:12Z

The advent of new digital technologies and the internet has redefined practices of reading and writing, and the notion of textuality which is a fundamental aspect of humanities research and scholarship. This blog post looks at some of the debates around the notion of text as object, method and practice, to understand how it has changed in the digital context.

The concepts of text and textuality have been central to the discourse on language and culture, and therefore by extension to most of the humanities disciplines, which are often referred to as text-based disciplines. The advent of new digital and multimedia technologies and the internet has brought about definitive changes in the ways in which we see and interpret texts today, particularly as manifested in new practices of reading and writing facilitated by these tools and dynamic interfaces now available in the age of the digital. The ‘text’ as an object of enquiry is also central to much of the discussion and literature on Digital Humanities, given that many scholars, particularly in the West trace its antecedents to practices of textual criticism and scholarship that stem from efforts in humanities computing. Everything from the early attempts in character and text encoding (see TEI) to new forms and methods of digital literary curation, either on large online archives or in the form of apps such as Storify or Scoop it have been part of the development of this discourse on the text. Significant among these is the emergence of processes such as text analysis, data mining, distant reading, and not-reading, all of which essentially refer to a process of reading by recognising patterns over a large corpus of texts, often with the help of a clustering algorithm[1]. The implications of this for literary scholarship are manifold, with many scholars seeing this as a point of ‘crisis’ for the traditional practices of reading and meaning-making such as close reading, or an attempt to introduce objectivity and a certain quantitative aspect, often construed as a form of scientism, into what is essentially a domain of interpretation. But an equal number of advocates of the process also see the use of these tools as enabling newer forms of literary scholarship by enhancing the ability to work with and across a wide range and number of texts. The simultaneous emergence of new kinds of digital objects, and a plethora of them, and the supposed obscuring of traditional methods in the process is perhaps the immediate source of this perceived discomfort. There are different perspectives on the nature of changes this has led to in understanding a concept that is elementary to the humanities. Apart from the fact that digitisation makes a large corpus of texts now accessible, subject to certain conditions of access of course, it also makes texts ‘ massively addressable at different levels of scale’ as suggested by Micheal Witmore. According to him “Addressable here means that one can query a position within the text at a certain level of abstraction”. This could be at the level of character, words, lines etc that may then be related to other texts at the same level of abstraction. The idea that the text itself is an aggregation of such ‘computational objects’ is new, but as Witmore points out in his essay, it is the nature of this computational object that requires further explanation. In fact, as he concludes in the essay, “textuality is addressability” and further...this is a condition, rather than a technology, action or event”. What this points towards is the rather flexible and somewhat ephemeral nature of the text itself, particularly the digital text, and the need to move out of a notion of textuality which has been shaped so far by the conventions of book culture, which look to ideal manifestations in provisional unities such as the book.[2]

The notion of the text itself as an object of enquiry has undergone significant change. Various disciplines have for long engaged with the text - as a concept, method or discursive space - and its definitions have changed over time that have added dimensions to ways of doing the humanities. With every turn in literary and cultural criticism in particular, the primacy of the written word as text has been challenged, what is understood as ‘textual’ in a very narrow sense has moved to the visual and other kinds of objects. The digital object presents a new kind of text that is difficult to grasp - the neat segregations of form, content, process etc seem to blur here, and there is a need to unravel these layers to understand its textuality. As Dr. Madhuja Mukherjee, with the Department of Film Studies, at Jadavpur University points out, with the opening up of the digital field, there are more possibilities to record, upload and circulate, as a result of which the very object of study has changed; the text as an object therefore has become very unstable, more so that it already is. Film is an example, where often DVDs of old films no longer exist, so one approaches the ‘text’ through other objects such as posters or found footage. Such texts also available through several online archives now offer possibilities of building layers of meaning through annotations and referencing. Another example she cites is of the Indian Memory project, where objects such as family photographs become available for study as texts for historiography or ethnographic work. She points out that this is not a new phenomenon, as the disciplines of literary and cultural studies, critical theory and history have explored and provided a base for these questions, but there is definitely a new found interest now due the increasing prevalence of digital methods and spaces. One example of such a digital text perhaps is the hypertext[3]. George Landow in his book on hypertext draws upon both Barthes and Foucault’s conceptualisation of textuality in terms of nodes, links, networks, web and path, which has been posited in some sense as the ideal text. Landow’s analysis emphasises the multilinearity of the text, in terms of its lack of a centre, and therefore the reader being able to organise the text according to his own organising principle - possibilities that hypertext now offers which the printed book could not. While hypertext illustrates the post-structural notion of what comprises an open text as it were, it may still be linear in terms of embodying certain ideological notions which shape its ultimate form. Hypertext, while in a pragmatic sense being the text of the digital is still at the end of a process of signification or meaning-making, often defined within the parameters set by print culture.

But to return to what has been one of the fundamental notions of textual criticism, the ‘text’ is manifested through practices of reading and writing [4]. So what have been the implications of digital technologies for these processes which have now become technologised, and by extension for our understanding of the text? While processes such as distant reading and not-reading demonstrate precisely the variability of meaning-making processes and the fluid nature of textuality, they also seem to question the premise of the method and form of criticism itself. Franco Moretti, his book Graphs, Maps and Trees talks about the possibilities accorded by clustering algorithms and pattern recognition as a means to wade through corpora, thus attempting to create what he calls an ‘abstract model of literary history’. He describes this approach as ‘within the old territory of literary history, a new object of study’...He further says, “Distant reading, I have once called this type of approach, where distance is however not an obstacle, but a specific kind of knowledge: fewer elements, hence a sharper sense of their overall interconnection. Shapes, relations, structures. Forms. Models.” The emphasis for Moretti therefore is on the method of reading or meaning-making. There seem to be two questions that emerge from this perceived shift - one is the availability of the data and tools that can ‘facilitate’ this kind of reading, and the second is a change in the nature of the object of enquiry itself, so much so that close reading or textual analysis is not engaging or adequate any longer and calls for other methods. An example much closer home of such new forms of textual criticism is that of ‘ Bichitra’, an online variorum of Rabindranath Tagore’s works developed by the School of Cultural Texts and Records at Jadavpur University. The traditional variorum in itself is a work of textual criticism, where all the editions of the work of an author are collated as a corpus to trace the changes and revisions made over a period of time. The Tagore varioum, while making available an exhaustive resource on the author’s work, also offers a collation tool that helps trace such variations across different editions of works, but with much less effort otherwise needed in manually reading through these texts. Like paper variorum editions, this online archive too allows for study of a wider number and diversity of texts on a single author through cross-referencing and collation.

As is apparent in the development of new kinds of tools and resources to facilitate reading, there is a problem of abundance that follows once the problem of access has been addressed to some extent. Clustering algorithms have been used to generate and process data in different contexts, apart from their usage in statistical data analysis. The role of data is pertinent here; and particularly that of big data. But the understanding of big data is still shrouded within the conventions of computational practice, so much so that its social aspects are only slowly being explored now, particularly in the context of reading practices. Big data as understood in the field of computing is data that is so vast or complex that it cannot be processed by existing database management tools or processing applications[5]. But if one were to treat data as text, as is an eventual possibility with literary criticism that uses computational methods, what becomes of the critical ability to decode the text - and does this further change the nature of the text itself as a discursive object, and the practice of reading and textual criticism as a result. Reading data as text then also presupposes a different kind of reader, one that is no longer the human subject. This would be a significant move in understanding how the processes of textuality also change to address new modes of content generation, and how much the contours of such textuality reflect the changes in the discursive practices that construct it. Most of the debate however has been framed within a narrative of loss - of criticality and a particular method of making meaning of the world. Close reading as a method too came with its own set of problems - which can be seen as part of a larger critique of the Formalists and later American New Criticism, specifically in terms of its focus on the text. As such, this further contributes to canonising a certain kind of text and thereby a form of cultural and literary production. [6] Distant reading as a method, though also seen as an attempt to address this problem by including corpora, still poses the same issues in terms of its approach, particularly as the text still serves as the primary and authoritative object of study. The emphasis therefore comes back to reading as a critical and discursive practice. The objects and tools are new; the skills to use them need to be developed. However, as much of the literature and processes demonstrate, the critical skills essentially remain the same, but now function at a meta-level of abstraction. Kathleen Fitzpatrick in her book on the rise of electronic publishing and planned technological obsolescence dwells on the manner in which much of our reading practice is still located in print or specifically book culture; the conflict arises with the shift to a digital process and interface, in terms of trying to replicate the experience of reading on paper. Add to this problem of abundance of data, and processes like curation, annotation, referencing, visualisation, abstraction etc acquire increased valence as methods of creatively reading or making meaning of content. [7]

Whether as object, method or practice, the notion of textuality and the practice of the reading have undergone significant changes in the digital context, but whether this is a new domain of enquiry is a question one may ask. Matthew G. Kirschenbaum in his essay on re-making reading suggests that perhaps the function of these clustering algorithms, apart from serving to supplant or reiterate what we already know is to also ‘provoke’ new ideas or questions. This is an interesting use of the term, given that the suggestion to use quantitative methods such as clustering and pattern recognition in fields that are premised on close reading and interpretation is itself a provocative one and has implications for content. The conflict produced between close and distant reading, the shift from print to digital interfaces would therefore emerge as a space for new questions around the given notion of text and textuality. But if one were to extend that thought, it may be pertinent to ask if the Digital Humanities can now provide us with a vibrant field that will help produce a better and more nuanced understanding of the notion of the text itself as an object of enquiry. This would require one to work with and in some sense against the body of meaning already generated around the text, but in essence the very conflict may be where the epistemological questions about the field are located.

References:

Fitzpatrick, Kathleen, “Texts”, Planned Obsolescence – Publishing, Technology and Future of the Academy, New York and London: New York University Press, 2011. pp.89 – 119.
Kirschenbaum, M.G, “The Remaking of Reading: Data Mining and the Digital Humanities”, Conference proceedings; National Science Foundation Symposium on Next Generation of Data Mining and Cyber-Enabled Discovery for Innovation, Balitmore, October 10-12, 2007, http://www. cs. umbc. edu/hillol/NGDM07/abstracts/talks/MKirschenbaum. pdf.
Landow, George. P, Hypertext: The Convergence of Critical Theory and Technology, Balitmore: John Hopkins University Press, 1992 pp 2-12
Moretti, Franco, Graphs, Maps and Trees: Abstract Models for a Literary History, Verso: London and New York, 2005. p.1
Whitmore, Michael , “Text: A Massively Addressable Object”, Debates in the Digital Humanities, ed. Mathew K. Gold, University of Minnesota Press: 2012 pp 324 – 327 http://dhdebates.gc.cuny.edu/debates/text/24
Wilkens, Mathew, “Canons,Close Reading and the Evolution of Method” Debates in the Digital Humanities, ed. Mathew K. Gold, University of Minnesota Press: 2012 pp 324 – 327 http://dhdebates.gc.cuny.edu/debates/text/24

[1] For more on cluster analysis and algorithms see http://en.wikipedia.org/wiki/Cluster_analysis

[2] See Witmore, 2012. pp 324 - 327

[3] A term coined by Theodor H. Nelson, which he describes as “a series of text chunks connected by links which offer the reader different pathways” ( As quoted in Landow, 1991. pp 2-12)

[4] Barthes, 1977. pp 155 - 164

[5] See http://en.wikipedia.org/wiki/Big_data

[6] See Wilkens (2012). pp 249-252

[7] See Fitzpatrick (2011), pp 89 -119

For more details visit https://cis-india.org/raw/digital-humanities/reading-from-a-distance

Reading Devanagari script based sites like Konkani Wikipedia in Kannada Script

pavanaja — 2016-06-18T18:14:43Z

This is a small hack to read websites with Devanagari script (used for Hindi, Marathi, Nepali, Maithili and a few more languages) based sites like Konkani Wikipedia in Kannada script.

Konkani Wikipedia finally went live in this June after being in Incubator for nine years. Konkani language is written using five different scripts; Devanagari (official script for Konkani in Goa), Kannada, Latin, Malayalam and Persian. The current Konkani Wikipedia is available at https://gom.wikipedia.org where “gom” is for the Goan variation of Konkani.

There is a significant Konkani population in coastal Karnataka and to a small extent in northern Kerala that use Kannada script for writing Konkani. Many of these people might be facing issues with reading the Konkani articles in Devanagari script in the Goan Konkani Wikipedia which brings the need for making the Wikipedia available in Kannada and other scripts that Konkani uses.

There are various ways to go about it. Some of the Wikimedia projects like the Serbian and Chinese Wikipedia already had this issue and had multi-script transliteration as a solution. Transliteration between Devanagari and Kannada scripts could be transliterated in multiple ways and below is one of them.

Noted typographer K. P. Rao who is known for creating fonts for almost all the Indian scripts has recently come up with a solution for Devanagari⟷Kannada transliteration by creating a new font “Devama” that has Devanagari Unicode encodings with Kannada glyphs. The font has the rendering logic as per Kannada rules which means if we set this fonts for any text typed using Devanagari script, it will display it in Kannada script. This will help anyone who can read Kannada script to read something written in Devanagari. Mr. Rao has generously released “Devama” under Open Font License (OFL) ver. 1.1. The source file for the font is currently available at https://github.com/pavanaja/DevamaNew for anyone to use and modify with attribution.

How to use the font:

Download and install the font as a .zip file.
Unzip the file and find the “Devama.otf” file. Install it. (the installation will vary based on your operating system, check a how-to guide to learn).
Now inorder to make the font working you need to change the browser settings. (check here for Firefox and Chrome browser settings). You need to set “Devama” as the display font for Devanagari script.
In Mozilla Firefox:

Select “Options” from Tools menu. It will open a new tab. Select the “Content” tab. Click on the button “Advanced...”. Select Devanagari from the drop-down list from “Fonts for” and set “Devama” as the font for all options. Click on “Ok” and close the dialog box. Now reload the Konkani Wikipedia to check if it is working or not.

Not just Konkani Wikipedia, any other site in Devanagari script (used for Hindi, Marathi, Nepali, Maithili, Bihari and a few other Indian languages) could also be read in Kannada. This might be useful for those who could read in Kannada and have problems reading in Devanagari.

For more details visit https://cis-india.org/openness/blog-old/reading-devanagri-konkani-wikipedia-in-kannada-script

Read Our Annual Reports and Audit Reports

Admin — 2025-12-29T14:02:33Z

Click on the links below to access our annual and audit reports.

Centre for Internet & Society Audit Reports 2024-2025 Quarterly receipt of Foreign contribution - Q1 (April - June 2024) Quarterly receipt of Foreign contribution - Q2 (July - September 2024) Quarterly receipt of Foreign contribution - Q3 (October - December 2024) Consolidated Audited Financials (FY 2024 - 2025) Centre for Internet & Society Audit Reports 2023-2024 Quarterly receipt of Foreign contribution - Q1 (April - June 2023) Quarterly receipt of Foreign contribution - Q2 (July - September 2023) Quarterly receipt of Foreign contribution - Q3 (October - December 2023) Quarterly receipt of Foreign contribution - Q4 (January - March 2024) Consolidated Audited Financials (FY 2023 - 2024) Centre for Internet & Society Audit Reports 2022-2023 Consolidated Financials (FY 2022 - 2023 + Audit Report) Quarterly receipt of Foreign contribution - Q1 (April - June 2022) Quarterly receipt of Foreign contribution - Q2 (July - September 2022) Quarterly receipt of Foreign contribution - Q3 (October - December 2022) Quarterly receipt of Foreign contribution - Q4 (January - March 2023) Centre for Internet & Society Audit Reports 2021-2022 Quarterly receipt of Foreign contribution - Q1 (April - June 2021) Quarterly receipt of Foreign contribution - Q2 (July - September 2021) Quarterly receipt of Foreign contribution - Q3 (October - December 2021) Quarterly receipt of Foreign contribution - Q4 (January - March 2022) CIS Signed Consolidated Audited Financials (FY 2021-22 + Audit Report) Centre for Internet & Society Audit Report 2020-2021 Download Audit Report (2020-21), (PDF, 926 KB) Quarterly receipt of Foreign contribution - Q1 (April - June 2020) Quarterly receipt of Foreign contribution - Q2 (July - September 2020) Quarterly receipt of Foreign contribution - Q3 (October - December 2020) Quarterly receipt of Foreign contribution - Q4 (January - March 2021) Centre for Internet & Society Annual Report 2020-21 Download Programmatic Annual Report (April 2020 - March 2021) Centre for Internet & Society Audit Reports 2019-2020 Download Audit Report (2019-20), (PDF, 1060 KB) Quarterly receipt of Foreign contribution - Q1 (April - June 2019) Quarterly receipt of Foreign Contributions - Q3 (October - December 2019) Quarterly receipt of Foreign Contributions - Q4 (January - March 2020)
Centre for Internet & Society Audit Report 2018-19 Download Annual Report Download Audit Report Quarterly receipt of Foreign contribution - Q3(Oct - Dec) 2018
Centre for Internet & Society Annual Report 2019-20 Download Annual Report (2019-20)
Centre for Internet & Society Annual Report 2017-18 Download Annual Report (2017-18), (PDF, 4809 Kb) Download Consolidated Financial Statements (2017-18)
Centre for Internet & Society Annual Report 2016-17 Download Annual Report (2016-17), (PDF, 1327 Kb) Download Consolidated Financial Statements (2016-17)
Centre for Internet & Society Annual Report 2015-16 Download Annual Report (2015-16) (PDF, 3559 Kb) Download Audit Report (2015-16), (PDF, 1907 Kb)
Centre for Internet & Society Annual Report 2014-15 CIS in partnership with the Office of the Chief Commissioner for Persons with Disabilities and the Centre for Law and Policy Research compiled the National Compendium of Laws, Policies, Programmes for Persons with Disabilities. During the year CIS signed memorandum of understandings with Mysore University (for converting to Unicode and re-releasing their encyclopaedia under Creative Commons License); Shri Dharmasthala Manjunatheshwara College (to introduce Indian Language Wikipedias in the Indian Under-Graduate and Post Graduate Classroom); Andhra Loyola College (for 5 years to enhance Telugu Wikipedia through increased contributions to Wikipedia and make it available under free license); and Nirmala Institute of Education, Goa (to enhance digital literacy in Konkani in the education sector across Goa). CIS also conducted an empirical study of five separate and diverse banks (State Bank of India, Central Bank of India, ICICI Bank, IndusInd Bank, and Standard Chartered Bank) to gain a practical perspective on the existing banking practices and policies in India, and published a Banking Policy Guide. Further CIS took part in the WIPO-SCCR meetings. India became the first country to ratify the Marrakesh Treaty and the Accessible Books Consortium was launched. Download Annual Report (2014-15) (PDF, 1 Mb) Download Audit Report (2014-15) (PDF, 527 Kb)
Centre for Internet & Society Annual Report 2013-14 CIS celebrated five years of existence with an exhibition showcasing its works and accomplishments since it was founded in 2008. Along with CLPR, CIS published a report on making the General Elections of 2014 participatory and accessible for voters with disablities. CIS signed a memorandum of understanding with Christ University, Bangalore, Tata Institute of Social Sciences, Mumbai, KIIT University and Kalinga Institute of Social Sciences for furthering the growth of Indian languages on Wikipedia. CIS is working with Privacy International on the Surveillance and Freedom: Global Understandings and Rights Development (SAFEGUARD) project and as part of the work drafted the Privacy Protection Bill. CIS hosted the second Institute on Internet and Society at Pune from February 11 to 17, 2014. The Knowledge Repository was compiled and presented to the participants. Download Annual Report (2013-14) (PDF, 1.3 Mb) Download Audit Report (2013-14) (PDF, 7174 Kb)
Centre for Internet & Society Annual Report 2012-13 CIS is working on two projects: Creating a National Kit of Laws, Policies and Programmes for Persons with Disabilities and Developing an open source screen reading software solution “NVDA” to handle Indian languages and text-to-speech software in 15 Indian languages with the Hans Foundation. CIS published a report on Accessibility of Government Websites in India with the Hans Foundation and the Consumers International IP Watchlist 2012 — India Report with Consumers International. Wikimedia Foundation awarded a two-year grant to support and develop free knowledge in India and consequently, CIS got a new office in Delhi. Pranesh Prakash's preliminary analysis on blocked websites was featured in leading publications like Wall Street Journal, Hindu, Outlook, etc., and as part of the Google Policy Fellowship, brought out a report on Intermediary Liability in India, and initiated a project on The Internet Institute with the Ford Foundation. Download Annual Report (2012-13) (PDF, 2211 Kb) Download Audit Report (2012-13) (PDF, 2813 Kb)
Centre for Internet & Society Annual Report 2011-12 CIS published a new improved edition of the Web Accessibility Policy Making: An International Perspective with G3ict and Hans Foundation, prepared a report on Making Mobile Phones and Services Accessible for Persons with Disabilities with ITU and G3ict, negotiated meetings at WIPO and with the Third World Network conducted an Analysis of WIPO Treaty for the Print Disabled, published a report on the state of Open Government Data in India with the Transparency & Accountability Initiative, published outputs on IT Act, Limitations, Copyright, Internet Protocol, Media, Sexual Minorities, and UID with Privacy International, UK and Society in Action Group, Gurgaon, produced a report titled Intermediary Liability in India: Chilling Effects on Free Expression on the Internet 2011 with Google and released five monographs: Archives and Access, Porn: Law, Video & Technology, The Last Cultural Mile, Re:Wiring Bodies and Internet, Society and Space in Indian Cities. Download Annual Report (2011-12) (PDF, 1956 Kb) Download Audit Report (2011-12) (PDF, 21,313 Kb)
Centre for Internet & Society Annual Report 2010-11 CIS distributed for peer five monographs titled Re: Wiring Bodies, Pornography and the Law, Archive and Access, The Last Cultural Mile and Internet, Society and Space in Indian Cities for peer review, published a Position Paper in collaboration with Hivos and organised workshops on Digital Natives with a Cause in Taipei, Johannesburg, and Santiago, the e-Accessibility Policy Handbook for Persons with Disabilities with G3ict and ITU, a report on Open Government Data with Transparency & Accountability Initiative, a report on Online Video Environment in India with iCommons and Open Video Alliance and two workshops on Privacy Matters in Kolkata and Bangalore in partnership with Privacy India and Society in Action Group. Download Annual Report (2010-11) (PDF, 1872 Kb) Download Audit Report (2010-11) (PDF, 14823 Kb)
Centre for Internet & Society Annual Report 2009-10 CIS and the Institute of Network Cultures entered into a collaboration to produce a Reader on the Wikipedia, in partnership with Hivos published a report, Digital Natives with a Cause?, entered into research collaborations with the Centre for Study of Culture and Society for the Networked Higher Education Initiative, taught courses at Centre for Media and Cultural Studies, the Tata Institute of Social Sciences, Mumbai, Women’s Studies Centre, Pune University, Christ University, Bangalore, Mudra Institute of Communications, Ahmedabad, Shanghai University and the New Media Lab, Jadavpur University, co-organised a nationwide Right to Read Campaign in Chennai, Kolkata, Delhi and Mumbai, prepared the India Country Report for Consumers International and organised the Maps for Making Change workshops in Delhi and Ahmedabad. Download Annual Report for 2009-10 (PDF, 1952 Kb) Download Audit Report for 2009-10 (PDF, 9.5 Mb)
Centre for Internet & Society Annual Report 2008-09 CIS drafted a policy on web accessibility for the National Informatics Centre, worked on a comparative study of major international web and ATM accessibility policies for the Ministry of Communication and Information Technology, worked with the Council for Scientific and Industrial Research to formulate recommendations to make research publications open access.entered into partnership with LexUM for the Free Access to Law project and signed contracts with researchers for producing monographs on Re: Wiring Bodies, Archive and Access, Pornography and the Law, and The Last Cultural Mile. Download Annual Report (2008-09) (PDF, 561 Kb) Download Audit Report (2008-09) (PDF, 7.05 Mb)

For more details visit https://cis-india.org/about/reports/annual-reports

Read Bengali, Malayalam classics online as free Wiki libraries grow

praskrishna — 2016-01-29T15:51:09Z

Content Includes Classics In Malayalam, Bengali.

The article by Sandhya Soman was published in the Times of India on January 10, 2016.

It was a hunt that took Shiju Alex to many places. Finally, his quest ended at Dharmaram College library in Bengaluru as Alex got hold of a copy of the firstever printed book in Malayalam. He scanned it promptly and volunteers uploaded the text on to Malayalam Wikisource, one of the free online libraries run by Wikipedia. Nasim Ali returned to Wikipedia editing only because fellow Odias were reaching out on social media to help upload the 13-volume Bhagavata Mahapuranam.Now, the entire work is available for free at Odia Wikisource.

Actions speak louder than words when it comes to preserving books in regional languages. Indian versions of Wikisource have more than 1 lakh pages of classic epics, philosophical tracts, and novels and poems in 10 languages. And the num bers are growing. “These are the books that we grow up with and connect emo tionally. Most of us would like to see them online,“ said Subhashish Panigrahi, Wikipedian and programme officer at the Centre for Internet and Society .

As Wikipedians come together in Bengaluru on Sunday to celebrate 15 years of editing and curating the encyclopedia in India, more such stories will be told. The growth has been tremendous in Indian language content creation, especially when it comes to setting up Wikisources, said A Ravishankar, programme director at the Wikimedia India chapter. Malayalam has 26,332 pages, including around 200 of the seminal books in the language. While Telugu has 29,039 pages, Bengali has around 11,000. Sanskrit, Tamil, Kannada, Oriya, Marathi, Gujarati and Assamese libraries are also getting bigger. The content ranges from religious texts such as Ramayan and Bible to first-ever printed literary works.

“Most of these are books in the public domain or the ones relicensed with Creative Commons licences. This allows anyone to edit or make a copy of the work, making it reusable,“ said Panigrahi. Some of the relicensed works include the Kannada Vishwakosha brought out by University of Mysore.

It isn't easy to get works online. Alex finds it difficult to procure the original texts to create their PDF versions. “Every time I go to Kerala, I look for old books,“ said Alex, who uploads the PDFs on a public domain for others to upload them. Editors are also not easy to come by . Panigrahi took to social media to find a new set of editors when he was trying to upload the Bhagavatha volumes. “Wiki's volunteer-editors have their hands full. So we appealed on social media and many people signed up,“ he said.

But the effort is worth it, said Alex. Every time he unearths an old book and posts the link on his Facebook page, the reactions are full of surprise. “Many from the younger generation don't know that Samkshepa Vedartham (the first printed work in Malayalam) was printed in Rome. Also, researchers write to me saying they are happy to see the old books online,“ he said.

Students Pitch In

The Wikimedia Foundation has tied up with various colleges to help with typing and proof-reading. Around 120 students of Kalinga Institute of Social Sciences in Bhubaneswar typed stanzas from the Bhagavata while Christ University students from Bengaluru uploaded chunks of the Kannada Vishwakosha as part of their curriculum.

Tech Hurdle

Though the project started in 2006 with Malayalam Wikisource, it spread to other Indian languages around five years ago. The biggest hurdle remains technology as the open source optical character recognition (OCR) software isn't compatible with many Indian languages. “Google's OCR that was launched last year is much better as it works with most Indian languages,“ said Ravishankar. The new software “extracts text from images of any printed text -and sometimes even handwriting, which opens the door to old texts, manuscripts, and more,“ reads Panigrahi's blog post.

For more details visit https://cis-india.org/a2k/news/the-times-of-india-january-10-2016-sandhya-soman-read-bengali-malayalam-classics-online-as-free-wiki-libraries-grow

Re-release of Konkani Vishwakosh under CC-BY-SA 3.0

nitika — 2013-11-04T12:14:03Z

Goa University re-released Konkani Vishwakosh under Creative Commons License CC-BY-SA 3.0. To celebrate and further the movement of open knowledge and open access Goa University in collaboration with Centre for Internet & Society's Access to Knowledge Programme (CIS-A2K) organised an event on September 26, 2013 at 10 a.m., at the Goa University Conference Hall.

Introduction

Konkani Vishwakosh is a four-volume encyclopedia published by Goa University. It encompasses all the world information in a nutshell with special emphasis and detailed information on Goa, Konkani, Goan culture, folklore, history, geography, etc. By releasing Vishwakosh under CC (Creative Commons) license Goa University is making it freely available to public and giving them the right to share, use and even build upon the work that has already been done.

Goa University and CIS-A2K have signed an MoU to work together to digitize “Konkani Vishwakosh” under Creative Common license and build a Digital Knowledge Partnership in order to enhance digital literacy in the Konkani language and facilitate collaborative knowledge production and disseminate the same free of cost through Kokani Wikipedia (currently under incubation). Gos University and CIS-A2K will co-design and jointly implement relevant training programmes to achieve this objective during the months of Oct-Dec 2013. Information from the Vishwakosh will also be used to write articles on Konakni Wikipedia by the volunteers.

CIS-A2K is grateful for the support and encouragement received from the Goa University Vice-Chancellor Dr. Satish Shetye; Prof. Alito Siqueira; Prof. Priyadarshini Tadkodkar; Dr. Madhavi Sardesai; Dr. Gopakumar; and other faculty of Goa University.

We are also equally grateful to Wikipedians Harriet Vidyasagar and Frederick Noronha who have engaged with CIS-A2K team and been a constant source of support.

Snippets from the Event

"The Konkani vishwakosh covers all realms of knowledge like any other encyclopedia. The Konkani Wikipedia will act as a digitized repository of knowledge for future generations and Konkani speakers across the world. I look forward to the pleasure of going to the internet and clicking away to access a Konkani Wikipedia," GU vice-chancellor Satish Shetye said.
“Wikipedia is a global phenomenon and a platform to bring people together for making creative activities possible, which in fact, has challenged the monopoly of publishers and created a movement in order to put together knowledge, further making it accessible to public,” said Satish Shetye, Vice-Chancellor of Goa University, speaking at the launch of the project.
"Professors, students and anyone with expertise or love for Konkani can come forward to help with the project for which training will be provided. Information in the Konkani vishwakosh will also be updated as per the current developments," said Vishnu Vardhan from Access to Knowlesge Programme.
"The Konkani vishwakosh covers all realms of knowledge like any other encyclopedia. The Konkani Wikipedia will act as a digitized repository of knowledge for future generations and Konkani speakers across the world. I look forward to the pleasure of going to the internet and clicking away to access a Konkani Wikipedia," GU vice-chancellor Satish Shetye said.
“This platform will bring together Konkani speaking people of the world, besides providing an opportunity to learn about digitisation, and write Konkani of global standard.” GU vice-chancellor Satish Shetye said.

Press Coverage

Goa university re-releasing Konkani encyclopaedia on Sept 26 (The Times of India, September 24, 2013).
Konkani Vishwakosh relaunch tomorrow (The Hindu, September 25, 2013).
Konkani Wikipedia from Goa University in 6 months (The Times of India, September 27, 2013).
For the love of Konkani: Preserving Goa's official language (by Joanna Lobo, DNA, September 29, 2013).
Konkani Wikipedia in the making (by Prakash Kamat, The Hindu, September 29, 2013).
Goa University to make available online Konkani Wikipedia, within 6 months (Jagran Josh, September 30, 2013).
Goa University Partners CIS India To Build Konkani Wikipedia (by Apurva Chaudhary, Medianama, September 30, 2013).

Invitation

http://bit.ly/1aCQ8hW

For more details visit https://cis-india.org/openness/blog-old/re-release-konkani-vishwakosh-under-cc-by-sa-3.0

RBI and Regulation of Digital Financial Services in India, 2012-2016

Shivalik Chandan — 2016-07-11T06:27:23Z

The Reserve Bank of India (RBI) published its first guideline on mobile banking in 2008, and the conversation on integrating Aadhaar numbers with bank account numbers on one hand and mobile numbers on the other started as soon as UIDAI was established. However, it is the post-2010 period, with rapid growth of the e-commerce sector in India, that saw rise of digital financial services and intermediaries, and hence the demand for regulatory intervention in the sector. This essay by Shivalik Chandan tracks RBI policies and guidelines responding to and shaping the regulatory framework of the digital financial sector in India, including both mobile banking and online transactions.

1. Introduction

2. Mobile Banking in India

2.1. Customer Enrolment Issues identified by the RBI

2.2. Technical Issues identified by the RBI

2.3. The Way Forward

3. Online Payments in India

3.1. Regulatory Response to Online Payment Instruments

3.2. Infrastructure for Online Payments between Private Parties

3.3. Infrastructure for Online Payments involving the Government

3.4. The Way Forward

4. Peer-to-Peer (P2P) Lending

5. Conclusion

6. Endnotes

7. Author Profile

1. Introduction

The advent of new technology usually leads to innovation in industry. Regardless of the sector, new technology is almost always adopted to make tasks easier and more efficient, and this applies to the financial sector as well. Advancements such as credit cards and ATMs have fundamentally changed the process of banking and finance. The past few years have seen some major innovation in the sector, leading to a shift in the way people interact with the financial system of the country. Pursuant to the same, the Reserve Bank of India has responded to these advancements to make sure that they do not go unchecked.

The e-commerce industry in India has seen unprecedented growth over the last few years, largely because of a higher level of internet penetration among the population. From a worth of $3.9 billion in 2009, the worth of the Indian e-commerce market went up to $12.6 billion in 2013 [1]. The number of online shoppers was 35 billion in 2014, and is now expected to cross 100 million by the end of this year [2]. The newfound presence of the e-commerce industry in the country has led to a new form of payment: the online wallet. A more convenient method than using a credit card for every transaction, it is expected to achieve a compound annual growth rate of 68% this year [3].

A priority of the RBI since the mid-2000s has been financial inclusion. The term is usually defined with respect to financial exclusion, which is construed as the inability to access necessary financial services in an appropriate form due to problems associated with access, conditions, prices, markets, or self-exclusion. In contrast, financial inclusion is the delivery of financial services at affordable costs to disadvantaged sections of society. There is no single metric that can determine the amount of financial inclusion, and specific indicators such as number of bank accounts and number of bank branches only provide a partial picture [4].

In 2013, CRISIL launched an index (Inclusix) to measure the status of financial inclusion in India. The index combines branch penetration, deposit penetration, and credit penetration into one metric. The report was the first regional, state-wise, and district-wise assessments of financial inclusion ever measured, and the first analysis of inclusion trends over a three-year period. Some key conclusions found in the report were [5]:

The all-India CRISIL Inclusix score of 40.1 is low, though there were clear signs of progress – this score had improved from 35.4 in 2009.
Deposit penetration is the key driver of financial inclusion – the number of savings accounts (624 million), is almost four times the number of loan accounts (160 million).

2. Mobile Banking in India

Perhaps the biggest change in banking in recent times has been the introduction of mobile banking. The RBI issued its first set of regulatory guidelines to do with mobile banking in 2008, where banks were permitted to transfer funds from one bank account to another through the mobile platform. From 2010 to 2012, the number of users of mobile banking services grew 277.68% (from 5.96 million to 22.51 million) and the value grew a whopping 875.6% (from Rs. 6.14 billion to Rs. 59.90 billion). These figures clearly indicate that mobile banking in the country is growing at a very high rate. Yet, as of 2014, there were 350 to 500 million unique mobile subscribers and only 22 million mobile banking customers [6].

The RBI clearly recognised the potential for a widespread increase in mobile banking as well as the opportunity of increasing financial inclusion in the country, and made recommendations for “addressing the consumer acquisition challenges as well as the technical aspects” [7]. Recommendations such as alternate channels for mobile registration such as ATMs, uniformity in the mobile registration process across banks, and standardisation and simplification of the MPIN generation process were made by the RBI. Despite the potential in mobile banking as a channel for financial services, and financial inclusion, the RBI identified several challenges with the platform, which were of two types – customer enrolment related issues, and technical issues.

2.1. Customer Enrolment Issues identified by the RBI

The following customer enrolment issues were identified by the RBI:

Mobile Number Registration: In order to avail mobile banking services, the customer needs to go to a branch of the bank or an ATM of that bank to register their mobile number. The RBI recommended that registration be made possible through other channels as well, and that registration forms be made uniform to ease the customer experience.
MPIN Generation: The process for MPIN generation is different across banks, and requires a visit to the bank branch in some cases. The RBI recommended that the process be standardised and that the MPIN be intimated to the customer through their handset without necessitating a visit to the bank.

These recommendations were implemented by the RBI in its Master Circular issued in December 2014 [8].

2.2. Technical Issues identified by the RBI

One of the major technical issues identified by the RBI was the fact that there is a large disparity in the type of mobile handset, and consequentially, the technology most customers have. The majority of handsets in the country are GSM or CDMA enabled, and a comparatively small number have GPRS technology. The RBI identified three major ways of mobile banking utilised by most banks as SMS, USSD, and application based banking. The problems the RBI identified with the SMS method were that the service is not encrypted, and that it may become inconvenient for customers to remember the syntax required for the commands. The USSD system solves the complexity issue, as it presents an interactive menu and is much faster than SMS. However, it is still not a secure means of communication. A big step forward for the USSD system has been the implementation of the National Unified USSD Platform by the National Payments Corporation of India with a single short code (*99#) to utilise the common USSD channel for mobile banking for all banks [9].

The RBI conceded that application based mobile banking is the best way to offer the service both in terms of user friendliness as well as security, but stated that developing these applications requires a large amount of research and development due to the extremely high number of permutations and combinations of handsets and operating systems available on the market, and that smartphones are in the minority as far as type of handsets go. To resolve these issues, the RBI suggested that banks continue offering all three services, so that the largest number of people can take advantage of mobile banking services. The RBI also recommended that all banks implement a uniform mobile banking system across all three architectures (SMS, USSD, and applications) for the ease of consumers [10].

2.3. The Way Forward

In the two years since these recommendations were published, smartphones and GPRS connections (both required for application-based mobile banking) have become a lot cheaper and have permeated a larger section of the Indian society. Hopefully, this trend will gradually reflect in the banking sector and lead to a boom in application-based mobile banking. The next challenge that the RBI will face in the coming years in the field of mobile banking is the replacement of credit cards with smartphones. Both Apple and Google (with Apple Pay and Android Pay) are utilising NFC technology in smartphones to enable customers to store their credit card information on their smartphone and simply tap it onto a terminal to complete the transaction, and even though it is available in a small number of countries presently, it is only a matter of time before it is introduced in India, and this development has been addressed by the RBI in the ‘Vision 2012-2015’ document, where they have addressed the requirement of updating all PoS terminals at the merchant ends, as well as developing an open standard for all NFC transactions, regardless of the payment system operators [11].

The RBI has announced its intention to review the guidelines for mobile banking to address issues relating to customer registration, safety and security of transactions, risk mitigation, and customer grievance redressal measures, with the intention of promoting mobile phones as access channels to payment and banking services. The policy efforts will also focus on ensuing that mobile banking services are provided to non-smartphone users across the country as well [12].

3. Online Payments in India

The National Payments Corporation of India was set up in 2009 as an umbrella organisation for all retail payment systems (under section 25 of the Companies Act) with the core objective of consolidating and integrating the multiple systems with varying service levels into a nation-wide, uniform, and standard business process for all retail systems [13, 14]. In 2012, the RBI, in its Vision 2012-2015 document, recognised the development of new e-payment systems and the increasing proportion of transactions taking place through these systems. The introduction of technology such as cloud computing, mobile telephony, service oriented architecture, and an increasing popularity of the virtual world would, according to the RBI, lead to significant changes in the way payments would be processed in the future. The document elucidated the possibility of the movement away from cash transactions to electronic transactions, leading to their goal of a ‘less-cash economy’ [15]. The RBI set the objective of innovating towards the convergence of products and services which should be available across all delivery channels to all, in a low-cost, safe, and efficient manner. The RBI held that its regulatory stance would be to promote innovation to achieve the goals of inclusion, accessibility, and affordability, while remaining technology neutral [16].

3.1. Regulatory Response to Online Payment Instruments

The introduction of online wallets has provided consumers with a simpler and more efficient method to complete online transactions across a wide variety of merchants, and is growing at a considerable rate. A master circular was issued by the RBI in December 2014, outlining the guidelines that these wallets (which are considered a part of ‘pre-paid payment instruments’) must follow. In the circular, RBI defined three types of payment instruments or wallets.

Closed wallets can be issued by a company to a consumer for buying goods exclusively from that company, such as Flipkart or Amazon. They do not need any sort of permission or regulation from the RBI as they do not permit cash withdrawal or redemption, and hence are not classified as payment systems.
Semi-closed wallets can be used to purchase goods and services at clearly identified merchant locations which have a specific contract with the issuer to accept the payment instrument. NBFCs can issue semi-closed wallets which need to be authorised by the RBI. The most commonly known online wallets (such as Paytm and Mobikwik) fall under this category.
Open wallets can be used for the purchase of goods and services (including financial services) at any card accepting merchant terminal and can also be used for cash withdrawal at ATMs. However, these can only be issued by banks with approval from the RBI [17].

The RBI has classified three categories of pre-paid payment instruments that can be issued:

Up to Rs. 10,000, by accepting the minimum details of the customer, provided that the amount outstanding at any time does not exceed Rs. 10,000 and the total value of reloads per month does not exceed Rs. 10,000. These can only be issued in electronic form.
From Rs. 10,001 to Rs. 50,000, by accepting any ‘officially valid document’ defined under rule 2(d) of the PML Rules, 2005, which are amended from time to time. These are to be non-reloadable in nature.
Up to Rs. 1,00,000 with full KYC, and these can be reloadable in nature. The balance in the PPI should not exceed this amount at any time [18].

3.2. Infrastructure for Online Payments between Private Parties

Pursuant to the goal of enabling infrastructure for financial transactions between private parties, the NPCI implemented the Immediate Payment Service (IMPS) in 2010. The service offers an instantaneous, 24x7 interbank electronic fund transfer service, which can be utilised through mobile, internet, or an ATM. This service is superior to the previously used NEFT service, as NEFT transactions are settled in batches and hence are not in real time. Also, the NEFT service is only available during the working hours of the RTGS system, while the IMPS can be used at any time [19].

Building on the IMPS service, the NPCI has developed the Unified Payments Interface (UPI), which will allow customers to transfer money and make payments almost as easily as they send messages. Multiple bank accounts can be linked to one application, and the need for sharing sensitive information such as bank account numbers, OTPs, or mobile numbers has been eliminated. This interface has been touted to have a large impact on the payment space, and help the economy move closer to a ‘less-cash’ economy [20]. On launch of the Interface in April of this year, 29 banks concurred to provide UPI services to their customers, and 21 of those banks have already joined the UPI as payment service providers.

On downloading the UPI application of a bank, a ‘virtual identifier’ is generated by the application which works as a payment identifier for sending and collecting money, and is protected by a single click two-factor authentication. The virtual ID is an email ID-like format: for example, if a customer named ABC had an account in HDFC bank, his virtual ID would be ABC@hdfc. However, the customer has the choice to use his/her mobile number or Aadhar number in place of the name. In order to protect the customer’s privacy, there is no account number mapper anywhere except the customer’s bank. When a customer selects UPI as the payment mode for an online transaction and the request reaches the merchant’s server, it is immediately passed onto the acquiring bank’s server where a UPI collection transaction is initiated on the customer’s virtual identifier. This request reaches the customer’s phone through the UPI server on the basis of the virtual identifier, and the customer authenticates it using the MPIN to complete the transaction [21].

The UPI can be utilised for real-world transactions as well. Instead of handing over cash, the customer can simply tell the cashier his/her virtual ID. The cashier can then initiate a pay request through the UPI, and the customer can authenticate it on his/her phone, leading to the completion of the transaction [22].

3.3. Infrastructure for Online Payments involving the Government

In the ‘Vision 2012-2015’ document, the RBI outlined an opportunity of developing a bill payment system for payments toward insurance premiums, utility payments, taxes, school fees, etc. To this end, a committee was set up to analyse the potential for an electronic GIRO (General Interbank Recurring Order) payment system in India. Under the recommendation of the Committee, a Giro Advisory Group (GAG) was set up with the objective of defining a framework which enables the creation of pan India touch points for bill payments, which submitted its report in March 2014. The GAG recommended a tiered system for bill systems in the country – a central unit which would set the standards, and various operating bodies which would work in accordance with the standards set by the central body. Draft guidelines for the Bharat Bill Payment System (BBPS) were published on the RBI website in August 2014 for public comments. Based on recommendations, the RBI published guidelines for the implementation of the BBPS in November 2014.

The BBPS will consist of two types of bodies, which will carry out distinct functions:

Bharat Bill Payment Central Unit (BBPCU): The single authorised body which will set the necessary technical, operational, and technical standards for the entire system and its participants, and will also undertake clearing and settlement activities. The NPCI will serve as the BBPCU.
Bharat Bill Payment Operating Units (BBPOU): The authorised operational units, which will work in adherence to the standards set by the BBPCU.

The objective of the BBPS is to implement an integrated bill payment system which offers interoperable and accessible bill payment systems to customers through a network of agents, enabling multiple payment modes, and providing instant confirmations of the payments. Hence, the RBI decided that all existing players (both banks and non-banks) catering to the requirement of bill payments as well as the aggregation of payment services will be a part of the BBPS [23]. Initially, the BBPS is expected to cover repetitive payments for everyday utility services such as electricity, water, gas, telephone, and DTH. The plan is to gradually expand the scope to include other types of repetitive payments like school/university fees, municipal taxes, etc.

On 20 October, 2015, the RBI issued a press release inviting applications from entities engaged in bill payments, for authorisation to operate as BBPOUs, stating the function as “facilitating collection of repetitive payments for everyday utility services, such as, electricity, water, gas, telephone and Direct-to-Home (DTH)” [24].

As of May 2016, 33 companies were reportedly approved by the RBI to function as BBPOUs. PayU India, PayTm, Oxigen, SBI, ICICI bank, HDFC bank, Kotak Mahindra Bank, Bank of Baroda, Axis Bank and RBL Bank and TechProcess have confirmed their BBPOU license [25]. The system is expected to launch in July this year [26].

3.4. The Way Forward

The RBI, in its ‘Vision 2018’ document, has outlined the future plans relating to pre-paid instruments. With an increase in the number of entities authorised to issue PPIs, there has been a growth in their usage for the purchase of goods and services as well as transfer of funds. The RBI plans to review the provisions relating to PPIs about KYC requirements, customer-facing aspects such as safety and security, risk mitigation measures, complaint redressal mechanisms, forfeiture of unutilised balances, and fraud monitoring. The RBI also plans to monitor developments in technology which impact the financial services industry, such as distributed ledgers, blockchain, etc. and develop regulatory frameworks as required [27].

4. Peer-to-Peer (P2P) Lending

Another new development in the banking and finance sector is the introduction of peer to peer lending (hereinafter referred to as P2P lending). P2P lending is a form of crowdfunding which is essentially an online platform designed to bring together lenders and borrowers. A fee is charged from both and this fee goes to providing services such as collecting loan repayments and doing a preliminary assessment on the trustworthiness of the borrower. The RBI issued a consultation paper on this in April 2016 and invited responses from the various stakeholders.

The RBI identified that even though there is no credible data on the total lending through P2P platforms, close to 20 P2P lending platforms were launched in the last year, and there are presently around 30 such platforms in the country. After looking at the operational business model of these companies, the RBI found that the major regulatory concerns would relate to KYC and recovery practices.

After holding that regulation might lend credibility to P2P lending and therefore cause low-awareness lenders to make high-risk investments, and might stifle the growth of an innovative and efficient avenue for borrowers who either do not have access to or have been rejected by traditional loan mechanisms, the RBI argued for regulation in the following ways. Firstly, they held that in its nascent stage, the industry might disrupt the financial sector and it would be better to avoid such disruption. Secondly, the lower operational costs might lead to a softening of lending rates, and the RBI feels that it would benefit the P2P lending platforms if they were regulated. Thirdly, they identified the potential for unethical practices being adopted by any of the players in the market in the absence of regulation. Finally, the RBI held that borrows and lenders which are brought together by the P2P platform might be perpetrating an illegality under Section 45S of the RBI Act if they are unregulated.

Based on these considerations, the RBI recommended regulations on the P2P platforms in order to “facilitate the orderly growth of this sector so that its ability to provide an alternative avenue for credit for the right kind of borrowers is harnessed.” Some of the regulations proposed by the RBI were the limiting of P2P lending platforms to the role of an intermediary between lenders and borrowers, a requirement of a minimum capital of Rs. 2 crore and prudential limits on the maximum contribution by a lender (since they may include uninformed individuals), and the enforcement of adequate risk management systems to ensure smooth operations [28].

5. Conclusion

The RBI, setting out a goal of financial inclusion and a less-cash economy, has kept up with developing technology in the financial sector, in order to ensure that consumers can glean the benefits of these advancements, and the goals it set out can be achieved.

Mobile banking is one of the largest opportunities for financial inclusion in countries, and the RBI, through its policy efforts, is trying to ensure that it reaches maximum penetration in the country. E-commerce is growing in the country, leading to a new financial space being created, which the RBI is privy to. The NPCI has been a boon in this sector, achieving a considerable amount since it was launched. P2P lending, a new and relatively untested development is gaining momentum in the country, and the RBI has begun to take concrete steps to make sure it does not get out of hand.

Technological advancements will continue to change all industries, including the financial services industry, and it is the task of the RBI to make sure that these advancements are utilised to the best of their abilities, so as to benefit the customers in the country as best as possible.

6. Endnotes

[1] PwC, (2014). Evolution of E-commerce in India. [online] Available at: http://www.pwc.in/assets/pdfs/publications/2014/evolution-of-e-commerce-in-india.pdf [Accessed 6 Jul. 2016].

[2] The Times of India. (2014). "Online shoppers in India to cross 100 million by 2016: Study."[online] Available at: http://timesofindia.indiatimes.com/tech/tech-news/Online-shoppers-in-India-to-cross-100-million-by-2016-Study/articleshow/45217773.cms [Accessed 6 Jul. 2016].

[3] Singh, A. (n.d.). "Mobile Wallets – Market, Opportunities and Challenges." [online] Altimetrik.com. Available at: http://www.altimetrik.com/wisdometrik/mobile-wallets-market-opportunities-and-challenges/ [Accessed 6 Jul. 2016].

[4] Thorat, Usha. (2008). "Financial Inclusion and Information Technology". Keynote address by Deputy Governor of the Reserve Bank of India, at the "Vision 2020 – Indian Financial Services Sector" event hosted by NDTV, in Mumbai, September 12. Available at: http://www.bis.org/review/r080917d.pdf [Accessed 6 Jul. 2016].

[5] CRISIL, (2013). "Finance Minister launches ‘CRISIL Inclusix’." [online] Available at: http://www.crisil.com/Ratings/Brochureware/News/CRISIL-Inclusix-launch-pr_250613.pdf [Accessed 8 Jul. 2016].

[6] Reserve Bank of India, (2014). Mobile Banking - Report of the Technical Committee. [online] Available at: https://rbi.org.in/scripts/PublicationReportDetails.aspx?UrlPage=&ID=760 [Accessed 6 Jul. 2016].

[7] Ibid.

[8] Reserve Bank of India, (2014). Master Circular - Mobile Banking Transactions in India - Operative Guidelines. [online] Available at: https://rbidocs.rbi.org.in/rdocs/notification/PDFs/65MNF052B434ED3C4CE391590891B8F3BE66.PDF [Accessed 8 Jul. 2016].

[9] National Payments Corporation of India. (n.d.). "Overview of *99# Service." [online] Available at: http://www.npci.org.in/Product-Overview-NUUP.aspx [Accessed 8 Jul. 2016].

[10] Supra note [6].

[11] Reserve Bank of India, (2012). Payment Systems in India: Vision 2012-15. [online] Available at: https://www.rbi.org.in/Scripts/PublicationVisionDocuments.aspx?Id=678 [Accessed 6 Jul. 2016].

[12] Reserve Bank of India, (2015). Payment and Settlement Systems in India: Vision 2018. [online] Available at: https://rbidocs.rbi.org.in/rdocs/PublicationReport/Pdfs/VISION20181A8972F5582F4B2B8B46C5B669CE396A.PDF [Accessed 6 Jul. 2016].

[13] National Payments Corporation of India. (n.d.). "About Us - National Payments Corporation of India." [online] Available at: http://www.npci.org.in/aboutus.aspx. [Accessed 6 Jul. 2016].

[14] See also: Bihari, D. and Chandra, S. (2015). "The Electronic Banking Revolution in India." Journal of Internet Banking and Commerce, [online] (20), p.110. Available at: http://www.icommercecentral.com/open-access/the-electronic-banking-revolution-in-india.php?aid=59261#corr [Accessed 8 Jul. 2016].

[15] The term ‘less-cash economy’ was possibly first used in the context of national regulatory framework by the Bank Indonesia in 2006, and was implemented through the ‘Ayo ke Bank’ program [http://www.adb.org/sites/default/files/publication/156004/adbi-wp149.pdf]. Its usage by the European Payments Council in 2009 [http://www.sepaitalia.eu/uploads/making_sepa_a_reality_v.3.pdf], and the Aite Group in context of the USA [http://aitegroup.com/report/less-cash-society-forecasting-cash-usage-united-states] gave it international attention. RBI first used the term in its 'Payment Systems in India: Vision 2012-15' document.

[16] Supra note [8].

[17] Reserve Bank of India, (2014). Master Circular – Policy Guidelines on Issuance and Operation of Pre-paid Payment Instruments in India. [online] Available at: https://rbidocs.rbi.org.in/rdocs/notification/PDFs/116MCPPI20062014FL.pdf [Accessed 6 Jul. 2016].

[18] Supra note [9].

[19] National Payments Corporation of India. (n.d.). "IMPS - Background." [online] Available at: http://www.npci.org.in/aboutimps.aspx [Accessed 6 Jul. 2016].

[20] Nair, V. (2016). "NPCI’s unified payment interface to start in April." [online] Available at: http://www.livemint.com/Industry/ZA9pPkeGdY9wrChh1BDQhN/NPCIs-unified-payment-interface-to-start-in-April.html [Accessed 6 Jul. 2016].

[21] Mathew, G. (2016). "Unified Payments Interface system: Faster, easier and smoother."[online] The Indian Express. Available at: http://indianexpress.com/article/technology/tech-news-technology/unified-payments-interface-upi-payment-system-faster-easier-and-smoother-2754125/ [Accessed 7 Jul. 2016].

[22] The Hindu. (2016). "RBI's Unified Payments Interface makes payments easier than ever." [online] Available at: http://www.thehindu.com/business/Economy/unified-payments-interface/article8470746.ece [Accessed 7 Jul. 2016].

[23] Lakshminarasimhan, P. (2016). "Bharat Bill Payment System likely to be launched in July." [online] The Financial Express. Available at: http://www.financialexpress.com/article/industry/companies/bharat-bill-payment-system-likely-to-be-launched-in-july/257040/ [Accessed 7 Jul. 2016].

[24] Reserve Bank of India, (2015). "RBI invites Applications for authorising Bharat Bill Payment System Operating Units (BBPOUs)." [online] Available at: https://www.rbi.org.in/Scripts/FS_PressRelease.aspx?prid=35274&fn=9 [Accessed 7 Jul. 2016].

[25] Srivastava, V. (2016). "RBI Grants License to 33 Companies For Bharat Bill Payment System." [online] Thetechportal.com. Available at: http://thetechportal.com/2016/05/17/rbi-grants-license-33-companies-operate-bharat-bill-payment-system/ [Accessed 7 Jul. 2016].

[26] Supra note [23].

[27] Supra note [10].

[28] Reserve Bank of India, (2016). Consultation Paper on Peer to Peer Lending. [online] Available at: https://rbidocs.rbi.org.in/rdocs/Content/PDFs/CPERR280420162D5F13C3A2204F4FB6A2BEA7363D0031.PDF [Accessed 6 Jul. 2016].

7. Author Profile

Shivalik Chandan is a student at National Law University, Delhi, who has completed two years of the B.A. LLB course. He enjoys watching movies, playing the drums, and listening to (almost all genres of) music in his spare time.

For more details visit https://cis-india.org/raw/rbi-regulation-digital-financial-services-in-india-2012-2016

RAW Monographs

praskrishna — 2013-05-22T08:45:29Z

For more details visit https://cis-india.org/raw/digital-humanities/monograph-posters.pdf

Rare Telugu religious and historical work preserved at Annamacharya library to come on Wikisource!

rahim — 2015-09-04T12:53:19Z

Telugu Wikipedia Community and the Centre for Internet & Society conducted a day long edit-a-thon at Annamaya Library on August 6, 2015 at Andhra Loyola College, Vijayawada.

Some of the rarest religious and historical works in Telugu language that are preserved in the Annamacharya library, Guntur are soon be made available to the public on the internet. With the cutting age tool like Telugu Wikipedia, a group of students of Andhra Loyola College, Vijayawada are going to start writing about various historical heritage of Andhra Prasadesh on Telugu Wikipedia tomorrow, the 6th August 2015. The Annamaya Library edit-a-thon that is being collaboratively organised by the Telugu Wikipedia community and The Centre for Internet and Society's Access To Knowledge programme is designed to teach students to enrich Telugu Wikipedia with the rare books available in the library. They will also contribute in writing about the rare books the library has been preserving for many years now—in Telugu, English and other seven Indian languages like Sanskrit, Kannada, Hindi and Tamil ranging over a few areas. The library is associated with Tirumala Tirupati Devasthanam Trust and has been active in the preservation of age-old Telugu religious literature with using cutting age digital technology. The library has done pioneering work in digitisation of notable Telugu poet Annamacharya's “Sankeertanas” in the past.

The Telugu Wikipedia is arguably the largest online encyclopedia in Telugu language with over 61,506 articles ranging from art to culture and from science to various humanities. Over 50 active editors edit the encyclopedia voluntarily. Similarly the Telugu Wikisource, a sister project of Wikipedia and an online library, is as rich as with 26,763 folios from many of the rarest books in Telugu language. Both the projects will now be primarily used to explore and open the great collection of Telugu language and literature preserved in the Annamaya library to masses.

The students from Andhra Loyola College along with senior Telugu Wikimedians Bhaskar Naidu and GullapalliNageshwara Rao will be participating in the edit-a-thon and create articles about the books at the library. Andhra Loyola College has been a partner of CIS-A2K since 2014 where 23 books of Telugu poet Shri Vireshalingama were digitised.


Image of a Wikipedia training for the staff at the Annamaya library, freely licesed by Viswanadh.B.K under CC-by-SA 3.0.

For more details visit https://cis-india.org/openness/rare-telugu-religious-and-historical-work-preserved-at-annamacharya-library-to-come-on-wikisource

Querying Wikipedia Data

pavanaja — 2016-10-21T14:51:01Z

Recently I wrote a blog about the stub article length of Wikipedia articles. I mentioned the difference in actual number of characters and the number of bytes used to define stub articles between English and Indian language Wikipedias. One can open any language Wikipedia, type Special:ShortPages in the search box to get the list of articles which have less than 2048 bytes.

Originally published blog can be accessed here.

However, as already mentioned in that blog, the number of bytes for Indian languages to be considered as stub should be actually 2048*3 = 6144 bytes employing the same criteria. How to find the list of articles fulfilling this condition?

This brings us to the topic of querying Wikipedia data. Wikimedia Foundation Labs has put up a website wherein one can run SQL queries on Wikimedia data. The URL of the website is quarry.wmflabs.org. When we open the website, we get a textbox wherein one can type the SQL query which will run on Wikimedia data. In this example I will consider Wikipedia only. But the queries can be run on the data of other Wikimedia projects like Wikisource, Wikidata, Wiktionary, etc.

One has to login with his/her Wikimedia login. After logging the SQL query can be typed in the textbox and the Submit Query button has to be clicked. The result of execution of the query on Wikimedia data will be displayed. In this blog I will throw more light on Kannada Wikipedia. The database for Kannada Wikipedia is called knwiki_p. Complete list of databases can be obtained by running the SQL query “show databases”.

To get the list of tables in Kannada Wikipedia, the following SQL queries have to be executed:

use knwiki_p;
show tables;

To know the scheme of any table, run the query desc <tablename>;. For example, to know the details of the table by name, issue the query desc page;. The fields which are of importance in the current case is page_title and page_len. The following query will list all articles in Kannada Wikipedia which are having less than 6144 bytes.

use knwiki_p;
select page_title, page_len
from page where page_len < ‘6144’ and page_namespace = 0 and page_is_redirect = 0 order by page_len ;

Some other useful queries are listed below:

Query	What it does
Select Count(*) from page where page_namespace = 0 and page_is_redirect =0;	Number of articles without redirect
Select Count(*) from page where page_namespace = 0 and page_is_redirect =0 and page_len < 6144;	Number of articles which are having bytes less than 6144
select * from user where user_name Like “P%”;	List all users whose username starts with letter “P”
select user_id, user_name, user_editcount from user where user_editcount >3000 order by user_editcount desc;	List all users with editcount more than 3000
SELECT page_namespace, page_title, page_len FROM page WHERE page_len > 175000 AND page_title NOT LIKE “%/%” ORDER BY page_namespace ASC;	List of long articles (articles having bytes more than 175000)
SELECT rc_title as title, rc_comment as comments, count(*) as Edits FROM recentchanges WHERE rc_namespace = 0 GROUP BY 1 ORDER BY 3 DESC LIMIT 100;	Most edited 100 pages during past one month
SELECT log_title, COUNT() FROM logging WHERE log_type=”thanks” GROUP BY log_title ORDER BY COUNT() DESC LIMIT 100;	Who have been thanked most

Useful links -

For more details visit https://cis-india.org/a2k/blogs/querying-wikipedia-data

Quarter Life Crisis: The World Wide Web turns 25 this year

nishant — 2016-09-16T13:25:38Z

With the unexplained ban on websites, the state seems to have stopped caring for the digital rights of its citizens.

The article was published in the Indian Express on September 3, 2016.

The World Wide Web turned 25 this year. A quarter of a century ago, the first website went live, and since then, the world as we know it has changed. The internet is probably the fastest way a new technology has become old. There are generations who have never known the world without it being connected. And yet, it is safe to say that if put into a corner, most of us might have a tough time trying to exactly describe what the World Wide Web is, and how it operates. Like many massification technologies, the internet has quickly evolved from being the playground for geeks to tinker with and build digital networks, into a blackbox that we access through our seductively designed interfaces.

At a technological level, the internet was a standardisation protocol that allowed for distributed databases on remote computers to interact with each other using digital connections. At the heart of the internet was the impulse to share, and to share safely, new information that would lead to collaborative knowledge production and stronger network communities. The World Wide Web saw this potential of sharing information quickly as one of the most promising aspects of human futures. Sir Tim Berners-Lee, in his first vision of the WWW, had proposed that the capacity to share information, without loss of quality, would create new societies of equality and equity. In this vision, the website was a way of sharing information, expression, political desire, personal longing and social ideas, thus creating connected societies that would be able to consolidate the sum total of all human experience.

That historical moment of the technological architecture and the ideological articulation of the internet and the WWW are critical because as the internet has become increasingly privatised, with intermediaries, Internet Service Providers, and content producers claiming more and more of the digital turf, we have seen continued attack on the principles of sharing. We have, in the last few years, seen draconian crackdowns on people sharing their political views on social media, arresting young people for their political dissent online. We have witnessed the emergence of paywalls that close down content, criminalising students trying to access new knowledge towards their education. We have seen the policing of online creative spaces, monitoring users who engage in cultural production, forcing them into repressive intellectual property regimes that they do not necessarily want.

Most of these attacks on sharing have been fuelled by private companies who see the economic benefits of creating media monopolies out of the internet. These attacks have been particularly vicious because they also recognise the potentials of digital connectivity to completely disrupt the extraordinary powers of crowds who can co-create the biggest encyclopaedia in the word and undermine the corporatisation of cultural objects. And yet, in the interest of profits, there has been persistent lobbying from the private owners of the public goods of the internet, to crack down on sharing and access through legal punishment.

Like many developing countries, India has been resisting the enforcing of Intellectual Property Rights promoted by private lobbyists. In doing so, it recognises that emerging geographies need more open, universal and affordable access to information and that the true potential of digitisation lies in the capacity of the web to enable unfettered access to knowledge and cultural artefacts. Despite pressure from global lobbies, the Indian state has continued to emphasise that access for public good overrides the interest of private right holders, and has favoured the digital user’s right to access material which they might not always have the economic rights for. Some scholars say that this is where the state emphasises that the moral rights of access to information supersede the legal rights that close the possibilities of access.

Or at least, the Indian state recognised the need of its still-being-connected population to have free access till recently. With the new law that enforces a block on torrent and file sharing sites, warnings of punitive action, and an unexplained ban on websites that most users have been using for knowledge and cultural products, the state seems to have buckled under private lobbying and also stopped caring for the rights of its citizens. There will always be a split vote when it comes to figuring out the pros and cons of piracy, and it is important to recognise the right of the cultural and knowledge producer to protect their economic interests. The debates have been interesting because it was difficult to take sides and required a balancing act of negotiation between different parties.

However, with this new intervention, the Indian government seems to have taken sides, and made up its mind, that for the future of Digital India, it is going to favour the corporation, the company, the private profit making entity over the individual, the collective, and the public that sought to access information through the fundamental principle of the digital web — sharing.

For more details visit https://cis-india.org/raw/indian-express-september-3-2016-nishant-shah-quarter-life-crisis-the-world-wide-web-turns-25-this-year

Q&A on open access with Subbiah Arunachalam of the Centre for Internet and Society (Bangalore)

subbiah — 2023-11-01T12:41:47Z

Amrit Dhir, a 1L at Harvard Law School, has been working with the Harvard Law School Library on open access activities. He recently had an opportunity to interview Subbiah Arunachalam of the Centre for Internet and Society (CIS) in India. The interview was published by the Berkman Center for Internet & Society at Harvard University on May 5, 2011.

Thanks to the HLS Library for permitting us to share this Q&A!

Amrit Dhir: What is your association with the Bangalore-based Centre for Internet and Society (CIS)?

Subbiah Arunachalam: I am one of the founding members of the Board of the Centre for Internet and Society. Mr Sunil Abraham invited me to join and I agreed as I found the group to be a talented bunch of people much younger to me and interested in questions, the answers to which would be of interest to me.

AD: What has been your involvement with the Open Access (OA) movement for the past ten years?

SA: For the past ten years, I have been literally breathing OA! I always believed that knowledge should be free and open, but my formal engagement with OA began in 2000. That was the year when Eugene Garfield, the well-known information scientist, turned 75. He has been a great influence in my life and so I wanted to celebrate his 75th birthday with a conference. Gene had written hundreds of essays and he had put all of them together in fifteen volumes (Essays of an Information Scientist). What is more, long before the formal movement for OA began, Gene had put all his essays - in fact, all his writings - up on the University of Pennsylvania website.

For the conference, I invited another friend of mine, Alan Gilchrist, Editor of Journal of Information Science, and a world leader in advancing knowledge about thesauri. For the second speaker I invited Stevan Harnad, as I had read his article on scholarly skywriting (which was included in Garfield's Essays). I was working as a volunteer at the M. S. Swaminathan Research Foundation whose main thrust was development, but my chairman Prof. M. S. Swaminathan helped me raise some funds. From then on I started dividing my time between development and promoting OA in India and the developing world. My prior experience as editor and publisher of science journals (at the Council of Scientific and Industrial Research (CSIR) and the Indian Academy of Sciences) was a great help. For one thing, I knew a large number of scientists and academics. For another, as I had no big official position I was free to make statements freely. And I took advantage of both.

In 2001, I persuaded the Indian Academy of Sciences to convene a meeting of editors of Indian S&T journals and convince them of the advantage of their journals going electronic. About 50 editors were trained in two three-day workshops. One of them, Dr. D. K. Sahu is today the world's leading OA publisher who neither charges the authors nor the readers [http://www.medknow.com].

In 2005, the Open Society Institute (OSI) invited me to Toronto to plan a conference. I had proposed to bring scientists from India, Brazil and China and to promote OA in these three countries. I believed then, and continue to believe now, that if OA takes roots in these three countries then it would be easy to promote it in the rest of the developing world. The conference itself was held at the Indian Institute of Science in November 2006, with support from OSI and the Indian Academy of Sciences. It was at this conference, with the help of Barbara Kirsop and Alma Swan, that we produced the Bangalore Declaration, which could be used by governments and funding agencies in developing countries to mandate OA.

In January 2006, I organized a full session on OA as part of the Annual Science Congress held at Hyderabad. In 2008, I spoke to Prof. Samir Brahmachari, Director General of CSIR and convinced him of the need to adopt OA. He accepted the idea immediately and opened up all the sixteen journals published by CSIR's publishing arm, NISCAIR. I persuaded the Indian Academy of Sciences to set up a repository for all papers by all Fellows and currently the repository is getting ready and I expect it to be available online in July or August. The Academy took nearly four years, but I am glad it is finally happening.

I have groomed a number of young people to take up OA advocacy and implementation. In particular, Muthu Madhan (now at ICRISAT) has done well. He has helped six institutions set up their repositories. I took him along with me (CIS funded his trip) to the International Conference on Repositories in Amsterdam jointly organized by JISC, SURF and UKOLN in 2009.

I have written about OA both on my own and in coauthorship with Peter Suber, Barbara Kirsop and Leslie Chan. I have given interviews to key outlets and spoken at many national and international conferences including two A2K conferences organized by Yale University, several Berlin conferences, and the ICSU-UNESCO conference where I was one of two keynote speakers.

AD: What is the potential of OA, and what makes it unique to India?

SA: OA has tremendous potential not only to India, but to the world as a whole. But its value to developing countries is much greater than to advanced countries, because the serials crisis and the access to knowledge problems are felt far more acutely in developing countries. Currently higher education and R&D (Research and Development) are in an unprecedented expansion phase and therefore we would need huge investments to meet information needs if only traditional methods of access were available to us. As large publishing corporations are raising subscription costs year after year at an unacceptably high rate, Indian researchers and students would benefit if more and more scientists in the West were to make their work OA.

There is nothing unique about OA in India. Whatever applies to India applies to the larger developing countries (China and Brazil, South Africa). That is why I believe these four countries should work together in promoting OA.

AD: What do you see as the future of the OA movement in India?

SA: As far as India is concerned, currently, a higher proportion of Indian work (12.5%) appears in OA journals than the world average (estimated to be between 8.5 and 10%). The two major Academies and CSIR in favor of OA. I and others are trying to persuade other funding agencies and research councils to adopt OA. It is a question of time before OA becomes accepted by at least some of the leading institutions. There are about 40 active repositories, but the number has started increasing.

AD: What are the impediments to realizing that future? Are there any legal concerns or legal obstacles that you anticipate approaching?

SA: There are no impediments. At least I do not see any. You may then ask why the progress is slow. It is largely because of author inertia and general ignorance. Yes, ignorance. Not many scientists really know about what is possible and what is not possible with regard to depositing their papers in a repository. They are needlessly afraid of copyright infringements. Thus all the 'impediments' are imaginary!

When it comes to journals, it is easy. We publish the journals and we decide if we want to be closed or open. MedKnow publishes 150 journals, of which 148 are open. All 11 journals of the Indian Academy are open. Even when they entered into an agreement with Springer [Publishing], they retained the right to keep all of them open on their site!

AD: How would you compare the institutional openness of India and the US to the potential and needs of OA?

SA: I have already explained why I believe OA is far more important to developing countries. But even in the West, the serials crisis is forcing librarians to adopt OA. In the West, prestigious institutions such as Harvard, MIT, NIH, Wellcome Trust, RCUK (Research Councils UK), have adopted OA and that has made a big difference. Now the US Congress is considering the FRPAA (Federal Research Public Access Act). Eventually, all institutions will have to adopt OA.

There is one advantage of institutions in the developing countries adopting OA that may be missed by many. Often research done in the South in problems like SARS, tsunami, HIV/AIDS, climate change will be of global relevance. These issues do not know any national boundaries.

AD: You have spoken of a social mission and a human-rights-based justification for supporting greater OA, particularly with regard to the hard sciences and scientific research. What is the relationship between justice and OA, both on an international scale and as it relates to India more specifically?

SA: A very good question. When Kofi Annan was heading the United Nations, it came up with the Millennium Development Goals (MDGs). On top of the list was poverty alleviation. What use is all the science that we do if fellow human beings are unable to even buy food and keep dying of hunger and malnutrition? This is the basis for the argument on opening up of scientific knowledge as an issue of justice. In India, the government has invested millions on R&D in atomic energy, space science, new biology and biotechnology and so on, and yet more than 60 years after we had became a Republic, poverty is rampant, the gap between the rich and the poor is increasing and both the number of billionaires and the number of people below the poverty line are increasing every year. All our science and technology have not ensured basic necessities for the poor. We do not use what we know, and what we know is not known widely.

In an excellent article “The Digital Provide: Information (Technology), Market Performance, and Welfare in the South Indian Fisheries Sector” in 22 Quarterly Journal of Economics 879 (2007), Robert Jensen of Harvard's Kennedy School used the example of how the introduction of mobile phones in coastal areas of Kerala opened up information and brought many benefits to the community as a whole and not just to fishing families.

There is another angle to the urgent need to reduce poverty, viz. the security angle. Two years ago, I was invited to write a short essay on information and livelihood and I began my essay with these words: "We live in a divided world where far too many people live in abject poverty. To help these people get out of poverty is good for the world as a whole, for great disparities in wealth will lead to violence and terrorism and no one can live in peace and harmony."

There is yet another issue. This is related to drugs and pharmaceuticals. Many pharma companies do not want to bring to market products from their latest research because the previous products are still doing well. Profit is the motive, and it trumps public good. Also, Western pharma companies send out scouts to the old world and learn from local wisdom the medicinal value of plants and herbs and take advantage but without sharing the profits with the local people. A clear case of the North exploiting the knowledge of the South. And yet their own drugs are all under patent protection!

AD: Some see Indian civil society and even Indian government insisting on greater transparency and access to information, with such movements as the one behind the Right to Information (RTI) Act as an example. Are you optimistic about such efforts at governmental and legal reform? And, how does it relate to your work and the broader objectives you advocate?

SA: About two years ago, the Department of Biotechnology entered into a partnership with the Wellcome Trust. The was born with a view to providing generous fellowships to scientists at three stages of their careers. One of the features was that all papers published by these Fellows have to be OA. The Minister for science and technology (Mr Kapil Sibal at that time) announced this proudly. I wrote him that he should also make OA all papers by scientists receiving grants from DBT, but he did not bother to reply. There is a lot of political doublespeak. I also wrote to Members of Parliament belonging to all the major parties suggesting that they consider legislation similar to the one which brought OA to all NIH-funded research in the US. No one replied. The RTI Act and the recent happenings on the corruption front (the government yielding to the request of Gandhian Anna Hazare) are indeed very good. And I believe one day the need for OA will be recognized as important and worthy of legal status. But one may also achieve a lot through bottom-up approaches by talking to individual institutions, universities and scientists.

I am not losing hope. I will keep making my requests until OA is accepted as the norm.

AD: How would you call upon American universities and institutes to act or reform in light of the OA measures you advocate?

SA: The larger the number of American universities, research institutions and funding agencies adopting OA, the better it would be for us, as we would have more papers in the open domain. More than that, we could cite their example and convince Indian institutions to adopt OA.

Read the original interview published by the Berkman Center for Internet & Society here

For more details visit https://cis-india.org/openness/blog-old/an-interview-with-prof-arunachalam

Pushing the Boundaries in Open Governance: Insights from OGP Asia Pacific Regional Conference in Bali, Indonesia (Day 1)

praskrishna — 2014-05-27T11:16:06Z

Sunil Abraham is quoted. He said that open governance is more about citizens checking on what government leaders are doing than on government coding its citizens to exercise surveillance.

This post originally appeared on the Open Data Research Network and has been republished with permission from the author. For the republished post on OGP website, see here.

The plenary room of Bali Nusa Dua Convention Center was jam-packed at 845 in the morning, with representatives from different countries in the Asia-Pacific region and all over the globe joining the first regional conference on open data hosted by the Government of Indonesia. The conference stage backdrop depicts a million colourful cranes moving in one direction towards the OGP logo, perhaps signalling an unprecedented wave of aspirations, commitments, plans, and actions towards a more ‘open’ governance within the region. Then a few minutes later, President Yudhoyono arrived and the two-day gathering (6-7 May 2014) of roughly 500 people started.

The program was impressive. It tried to cater to the different voices of what ideally should make an open government community – government leaders, journalists, right-to-information activists, business representatives, academia, researchers, civil-society groups, funding agencies, programmers, among others. The over-arching theme of the conference “Unlocking Innovative Openness: Impetus to Greater Citizen Engagement” speaks to both the supply side and the demand side of open data where governments can make openness more innovative to which citizens can proactively engage. The people in attendance reflected this multi-dimensionality and the kind of discussions on open governance that happened in Day 1 reflects the several, differentiated, yet somehow united view and interests of the many people that were there.

The first day of the conference brings me to four main realisations, prompted by the excellent presentations of the speakers and the lively discussion at the break-out session that I attended.

Openness is not an option but an imperative. Aruna Roy, founder of Mazdoor Kisan Shakti Sangathanaof India, and considered one of the most influential thinkers of this decade put it more vividly using her organization’s slogan – “right to know, right to live”. While bureaucrats, like Minister Francis Maude of the UK argued that openness improve transparency, enhance public service, and stimulate growth, civil society groups claimed that openness is not something the government can do, but must do, to benefit right holders by ensuring that they are not only aware of what the government is doing but by ensuring that government leaders, to whom citizens entrust sovereignty, execute the will of the governed.
Open governance is about relations, about people, not just about technology, transparency, or data provision. Ms. Nwe Zin Win, of Myanmar National NGOs Network emphasized that as Myanmar moves towards Open Government Partnership (OGP) membership, the process should create a space for civil society groups to proactively participate. In his remarks, Director General Yoon Soon-Gu of the Republic of Korea emphasized that when his government embarked on the process of crafting Gov 3.0 as a development agenda, with the end-goal of making Koreans live a happy life, citizen consultations were conducted all across government to ensure that this plan is responsive and relevant and reflects the people’s aspirations. Anne Jellema, CEO of World Wide Web Foundation highlighted the fact that open governance is not only good for vertical accountability (government-governed) but also about horizontal accountability (agencies within the same government) and ensures that systems are working with government – judiciary, legislative, audit, executing agencies – for the common good. Open governance then, is about building that relationship of trust between government and citizens, between business and government, and between agencies in the government.
Open government has many challenges, but these are not insurmountable. Malou Mangahas of the Philippine Center for Investigative Journalism emphasized five “I”s in her plenary speech that she said are the main challenges to the open government story in the Philippines and in the region – implementation, inclusiveness, information, institutionalisation, and interconnectedness. In the area of inclusiveness, one of the challenges is on how to ensure that people can participate in a context when there is a large digital divide, where internet penetration is low, and broadband speed is slow to a crawl. Mr. Samadhi of the Government of Indonesia emphasized that there are many examples in his country where government information is translated to accessible formats by infomediaries so that citizens without internet connection became aware, informed, and knowledgeable. In one of the coffee breaks, Redempto Parafina of the Affiliated Network for Social Accountability in East Asia and the Pacific shared to me that non-government organizations, concerned individuals, and universities translate information in the CheckmySchool portal to information materials for distribution and use by communities without internet.
Open governance narrative should focus on making governments more responsive and accountable. President Yudhoyono uses Facebook and Twitter, apart from the traditional media as text and snail mail, to listen to the demands of his constituents. The Government of New Zealand, according to Minister Peter Dunne, sets goals on basic public services as health, education, and employment and demands regular public reporting on these goals; reports that can be accessed and challenged by the people to whom the services are intended. Sunil Abraham of the Centre for Internet and Society argued that open governance should not veer away from this narrative. He made an example regarding India’s Unique Identification System, where the implementation is couched within the open data narrative. He believed that open governance is more about citizens checking on what government leaders are doing than on government coding its citizens to exercise surveillance.

It was a productive day. I am thankful that I was afforded the opportunity to attend the conference. One message that profoundly affected me was Aruna Roy’s exhortation at the end of her presentation – that we should make truth powerful, and that we should make power truthful.

For more details visit https://cis-india.org/news/open-government-partnership-michael-canares-may-6-2014-pushing-the-boundaries-in-open-governance

Publishing Next

praskrishna — 2014-09-30T07:50:28Z

T. Vishnu Vardhan was a speaker at Publishing Next organized by CinnamonTeal Publishing, a Margao (Goa)-based publishing house that provides publishing services to authors and publishers. The event was held in Goa on September 19 and 20.

For speakers click here. Read the full description on Publishing Next website.

Schedule | publishing next

Schedule

For descriptions of each session, please view this page.

19th September 2014			20th September 2014
	Hall 1 (Panel Discussions and Presentations)	Hall 2 (Workshops)		Hall 1 (Panel Discussions and Presentations)	Hall 2 (Workshops)
09:00 – 10:00	Registration of attendees		09:30 – 10:00	Insight Talk by Klaus Willberg
10:00 – 10:20	Inauguration / Address		10:00 – 11:30	A Pulse on Publishing
10:20 – 11:00	Keynote Address		11:30 – 12:00	Tea
11:00 – 11:20	Tea		12:00 – 13:15	Worse Off Without Verse?	Physical Distribution in a Global World: 12.00-12.45
11:20 – 11:45	Presentation by Netex Knowledge Factory		13:15 – 14:00	Lunch
11:45 – 13:15	Publishing in Indian languages		14:00 – 14:20	Presentation by HP India
13:15 – 14:00	Lunch		14:20 – 15:20	The Art of the Book	Fiction/History/Research : 14:20 – 15:00
14:00 – 14:20	Presentation by NewsHunt		15:20 – 15:45	Q&A on ISBN Issues
14:20 – 15:45	Open Publishing, Copyright and Copyleft	Face to Face: Printers and Publishers: 14:20 – 16:15	15:45 – 16:15	Tea
15:45 – 16:15	Tea		16:15 – 16:30	Presentation by IppStar	Publishing Environments in Brazil and Sri Lanka: 16:15 – 17:00
16:15 – 17:30	The Business of Graphic Books	Publishing Translated Literature: 16:15-17:00	16:30 – 18:00	e-Publishing in India
17:30 – 19:00	Are There Enough Good Books for Children?	eBook Development and Distribution: 17.30-18.30	18.00 – Publishing Next Industry Awards Presentation Ceremony
20:30 – Networking Dinner at Hotel Sandalwood

For more details visit https://cis-india.org/openness/news/publishing-next

Publication

praskrishna — 2016-11-05T12:30:14Z

Our major research outputs on Accessibility, Access to Knowledge, Openness, Internet Governance, Telecom and Digital Natives can be downloaded by clicking on the links below.

Accessibility

Web Accessibility Policy Making: An International Perspective

Published by G3ict and CIS in cooperation with the Hans Foundation
Foreword by Axel Leblois, Founder and Executive Director of G3ict
Download Web Accessibility Policy Making [PDF, 335 Kb]
Download the Daisy File

Universal Service for Persons with Disabilities: A Global Survey of Policy Interventions and Good Practices

Published by G3ict and CIS in cooperation with the Hans Foundation
Foreword by Axel Leblois, Founder and Executive Director of G3ict
Download Universal Service for Persons with Disabilities
Download Universal Service for Persons with Disabilities [Daisy Format]

e-Accessibility Policy Handbook for Persons with Disabilities

Published in collaboration with G3ict and ITU and sponsored by the Hans Foundation

Foreword by Axel Leblois, Founder and Executive Director of G3ict

Download e-Accessibility Policy Handbook [PDF, 953 Kb]. Also available in Daisy Format and Braille
Download e-Accessibility Policy Handbook (Russian)

Access to Knowledge

Consumers International IP Watchlist 2011 — India Report

IP Watchlist was published by Consumers International in response to the US Special 301 Report. India Report was prepared by Pranesh Prakash
Originally published on the A2K Network website
Download the India Report [PDF, 150 Kb]

Consumers International IP Watchlist 2009 — India Report

Openness

	Free Access to Law Is it Here to Stay? Good Practices Handbook Published by LexUM (University of Montréal), SAFLII (The South African Legal Information Institute) and the Centre for Internet and Society with funding from IDRC as part of the “Free Access to Law – Is it Here to Stay?” research project launched in 2009. Download the Good Practices Handbook [PDF, 425 Kb]
	Free Access to Law Is it Here to Stay? Environmental Scan Report Published by LexUM (University of Montréal), SAFLII (The South African Legal Information Institute) and the Centre for Internet and Society with funding from IDRC as part of the “Free Access to Law – Is it Here to Stay?” research project launched in 2009. Download the Environmental Scan Report [PDF, 860 Kb]
	Free Access to Law Is it Here to Stay? Local Researcher's Methodology Guide Published by LexUM (University of Montréal), SAFLII (The South African Legal Information Institute) and the Centre for Internet and Society with funding from IDRC as part of the “Free Access to Law – Is it Here to Stay?” research project launched in 2009. Download the Local Researcher's Methodology Guide [PDF, 1.19 Mb]
	Open Government Data Study Published by CIS and the Transparency and Accountability Initiative Authored by Glover Wright, Pranesh Prakash, Sunil Abraham and Nishant Shah Download Open Government Data Study [PDF, 1.03 Mb]
	The Online Video Environment in India - A Survey Report Published by CIS, iCommons and the Open Video Alliance Authored by Siddharth Chadha, Benjamin Moskowitz and Pranesh Prakash Download Online Video Environment in India [PDF, 1.22 Mb]
	Critical Point of View: A Wikipedia Reader Published by CIS and the Institute of Network Cultures Edited by Geert Lovink and Nathaniel Tkacz Download Critical Point of View [PDF,

Internet Governance

Intermediary Liability in India: Chilling Effects on Free Expression on the Internet

Researched by Rishabh Dara
Published by CIS and Google India as part of the Google Policy Fellowship 2011 (Conducted for the first time in India and Asia Pacific).
Download Intermediary Liability in India [PDF, 406 Kb]

Telecom

	Unlicensed Spectrum Policy brief for Government of India Published by CIS and the Ford Foundation Authored by Satya N Gupta, Sunil Abraham and Yelena Gyulkhandanyan Download the Unlicensed Spectrum Policy brief for Government of India [PDF, 519 Kb]
	Open Spectrum for Development India Case Study Authored by Shyam Ponappa as part of the APC’s project work on Spectrum for development Download the Open Spectrum for Development India Case Study [PDF, 280 Kb]

Digital Natives

Digital AlterNatives with a Cause?

A four-book collective (To Be, To Think, To Act, To Connect), published by Hivos and CIS
Edited by Nishant Shah and Fieke Jansen
Download the Four-volume Collective [PDF Files]

Digital Natives with a Cause? Thinkathon: Position Papers

Published by Hivos and CIS
Edited by Nishant Shah, Josine Stremmelaar and Fieke Jansen
Download the Position Papers [PDF, 1173 Kb]

Digital Natives with a Cause? A Report

Published by Hivos and CIS
Authored by Nishant Shah and Sunil Abraham
Download the Digital Natives with a Cause? Report [PDF, 647 Kb]

Researchers at Work

	Re:Wiring Bodies Monograph authored by Asha Achuthan Series Edited by Nishant Shah Section I (Attitudes to Technology) & Section II (Mapping Transitions) Download the Monograph [PDF, 2.58 Mb]
	Archive and Access Monograph authored by Aparna Balachandran and Rochelle Pinto Series Edited by Nishant Shah Chapter I (Introduction), Chapter II (Land and the Unstable Document), Chapter III (History and the Region) and Chapter IV (In the Capital) Download the Monograph [PDF, 3.11 Mb]
	Internet, Society & Space in Indian Cities Monograph authored by Pratyush Shankar Series Edited by Nishant Shah Chapter I (City, Technology & Cyber Space), Chapter II (The Idea of Space), Chapter III (The Imagination) and Chapter IV (The Transformation) Download the Monograph [PDF, 9.80 Mb]
	The Last Cultural Mile Monograph authored by Ashish Rajadhyaksha Series Edited by Nishant Shah Chapter I (Naming the Problem), Chapter II (Will-M-Miracle), Chapter III (The Television Revolution and the Bullet Theory), Chapter IV (The Education Miracle and the Device), Chapter V (The Unique Identity Number for Every Resident in India Project) Download the Monograph [PDF, 4.8 MB]
	Porn, Law and Video Technology Monograph authored by Namita A Malhotra Introduction by Maya Ganesh Series Edited by Nishant Shah Chapter I (For They Know Not What They Do), Chapter II (Pornography: The Trials and Tribulations of the Indian Courts), Chapter III (Family Jewels and Public Secrets), Chapter IV (Film, Video and Body), Chapter V (Amateur Video Pornography), Chapter VI (Downloading the State), Chapter VII (Technology Beast) and Chapter VIII (Vignettes for the 'Next') Download the Monograph [PDF, 6.62 Mb]

For more details visit https://cis-india.org/publication/publication

Centre for Internet and Society

Reaping the Benefits of Gamification

Reap Benefit

What is 'change' for Reap Benefit?

Discovering Gamification

Definitions

Games as a Tool to Influence Behaviour

Game Mechanics

Rewards Mechanism

Human-Centric Model

The Role of Technology and Media

Making Change

Footnotes

Sources

Reading from a Distance — Data as Text

Reading Devanagari script based sites like Konkani Wikipedia in Kannada Script

Read Our Annual Reports and Audit Reports

Centre for Internet & Society Audit Reports 2024-2025

Centre for Internet & Society Audit Reports 2023-2024

Centre for Internet & Society Audit Reports 2022-2023

Centre for Internet & Society Audit Reports 2021-2022

Centre for Internet & Society Audit Report 2020-2021

Centre for Internet & Society Annual Report 2020-21

Centre for Internet & Society Audit Reports 2019-2020

Centre for Internet & Society Audit Report 2018-19

Centre for Internet & Society Annual Report 2019-20

Centre for Internet & Society Annual Report 2017-18

Centre for Internet & Society Annual Report 2016-17

Centre for Internet & Society Annual Report 2015-16

Centre for Internet & Society Annual Report 2014-15

Centre for Internet & Society Annual Report 2013-14

Centre for Internet & Society Annual Report 2012-13

Centre for Internet & Society Annual Report 2011-12

Centre for Internet & Society Annual Report 2010-11

Centre for Internet & Society Annual Report 2009-10

Centre for Internet & Society Annual Report 2008-09

Read Bengali, Malayalam classics online as free Wiki libraries grow

Students Pitch In

Tech Hurdle

Re-release of Konkani Vishwakosh under CC-BY-SA 3.0

Introduction

Snippets from the Event

Press Coverage

Invitation

RBI and Regulation of Digital Financial Services in India, 2012-2016

1. Introduction

2. Mobile Banking in India

2.1. Customer Enrolment Issues identified by the RBI

2.2. Technical Issues identified by the RBI

2.3. The Way Forward

3. Online Payments in India

3.1. Regulatory Response to Online Payment Instruments

3.2. Infrastructure for Online Payments between Private Parties

3.3. Infrastructure for Online Payments involving the Government

3.4. The Way Forward

4. Peer-to-Peer (P2P) Lending

5. Conclusion

6. Endnotes

7. Author Profile

RAW Monographs

Rare Telugu religious and historical work preserved at Annamacharya library to come on Wikisource!

Querying Wikipedia Data

Quarter Life Crisis: The World Wide Web turns 25 this year

Q&A on open access with Subbiah Arunachalam of the Centre for Internet and Society (Bangalore)

Pushing the Boundaries in Open Governance: Insights from OGP Asia Pacific Regional Conference in Bali, Indonesia (Day 1)

Publishing Next

Schedule

Publication

Accessibility

Web Accessibility Policy Making: An International Perspective

Universal Service for Persons with Disabilities: A Global Survey of Policy Interventions and Good Practices

e-Accessibility Policy Handbook for Persons with Disabilities

Published in collaboration with G3ict and ITU and sponsored by the Hans Foundation

Access to Knowledge

Consumers International IP Watchlist 2011 — India Report

Consumers International IP Watchlist 2009 — India Report

Openness

Free Access to Law Is it Here to Stay? Good Practices Handbook

Free Access to Law Is it Here to Stay? Environmental Scan Report

Free Access to Law Is it Here to Stay? Local Researcher's Methodology Guide