Centre for Internet and Society

New Delhi Expands Curbs on Web Content

praskrishna — 2012-08-24T13:16:22Z

India on Thursday broadened recent efforts to regulate the Internet with moves to block Twitter accounts of some prominent journalists and content from mainstream news organizations, sparking a backlash across social media in the country.

This article by R Jai Krishna and Rumman Ahmed was published in the Wall Street Journal on August 23, 2012. Sunil Abraham is quoted.

Since last week, the government has blocked content that it claims has fueled continuing communal violence in the northeast of the country. That fighting, between Muslim settlers and members of an indigenous group in the state of Assam, has left more than 80 people dead and sent ripples of tension across India.

The government confirms it has blocked around 250 Web pages it says were inciting Muslims to attack northeasterners, including sites carrying doctored photos purporting to show Muslim victims of fighting in Assam. Officials say these images on the sites, coupled with mass SMS phone messages threatening reprisals, have caused panicked northeasterners to flee their homes in a number of large Indian cities.

In recent days, though, the government has quietly widened its offensive, drawing up lists of journalists' Twitter accounts and news stories by local and foreign media organizations to be blocked. The lists, some of which were reviewed by The Wall Street Journal and confirmed by two telecom operators, include Twitter handles of journalists who have been critical of the government and some who have parodied Prime Minister Manmohan Singh.

The government didn't respond to requests for comment.

The government's actions caused an uproar on Twitter, where hashtags such as #GOIBlocks and #Emergency2012 were trending Thursday. "The Emergency" refers to a period in the 1970s when Prime Minister Indira Gandhi cracked down on media freedoms and civil liberties.

"The government's move to block several Twitter handles is a clear case of administrative overreach," said Sunil Abraham, executive director at the Bangalore-based Centre for Internet and Society. "This action means citizens are less likely to believe that the government can use its powers responsibly."

Government officials said Internet curbs are necessary to maintain harmony in a multicultural nation of 1.2 billion people.

Pankaj Pachauri, a spokesman for Mr. Singh, acknowledged the government had asked for Twitter's help to block six accounts that impersonate the prime minister. One of those accounts appeared on the government's lists. Twitter, based in San Francisco, has agreed to review the requests, he said. A Twitter spokeswoman declined to comment. Mr. Pachauri said earlier this week that Indian cyber authorities unilaterally blocked those six accounts.

Those six Twitter accounts faced government scrutiny because they made remarks that could have increased tensions, not because they poked fun at the prime minister, Mr. Pachauri said. "We're all for media freedom and encourage criticism by the media," he added. "But when it comes to inciting trouble between communities then we have to take firm action."

U.S. State Department spokeswoman Victoria Nuland said on Tuesday that "we are always on the side of full freedom of the Internet." She added that "we also always urge the government to maintain its own commitment to human rights, fundamental freedoms, rule of law."

India's Constitution allows restrictions on free speech for a number of reasons, including defense of "the sovereignty and integrity" of the country and in order to maintain "public order, decency or morality." Critics say the government has used the vague framing of the Constitution to clamp down on a widening array of Internet material, threatening India's democratic traditions.

Last year, the government framed new rules that require Internet companies to remove within 36 hours material that falls into a range of subjective categories—for instance, anything "ethnically objectionable," "grossly harmful," "defamatory" or "blasphemous."

India's telecoms minister, Kapil Sibal, in December urged Google Inc., and other Internet companies to screen derogatory material from their sites. The requests came amid anger over content that parodied Mr. Singh and Sonia Gandhi, president of the ruling Congress party, as well as other leading politicians.

"One always wonders if the government is using the garb of hate speech and communalism to…limit political criticism online," said Apar Gupta, a cyberlaw expert at Advani & Co., a Delhi-based law firm.

Google and Facebook executives are facing criminal charges in a New Delhi court for allegedly hosting objectionable material on their sites. If found guilty, the executives could face jail time or fines. The companies have petitioned to have the charges dropped, arguing that they shouldn't be held liable for material posted by users. Both firms have said they will remove material that contravenes their own standards or local laws.

Google, Facebook and Twitter again came under fire from India this week amid violence in Assam. Google and Facebook said Tuesday that they were complying with Indian government requests to remove content. Twitter hasn't commented.

Kanchan Gupta, a columnist who has been a fierce critic of the Congress party-led government, said his Twitter account had been temporarily blocked Wednesday night and Thursday. His name was on the government lists. "They thought they could do this slyly," he said. "They didn't anticipate the backlash on Twitter."

Raghavan Jagannathan, editor in chief of FirstPost.com, an Indian news portal that was on the lists, said some of its stories had been blocked.

"We understand that the government wants to stop the circulation of incendiary material that may inflame passions, but should it be blocking news and opinions on the subject?" he said. "I am not sure the decisions are well-thought-out."

Doha, Qatar-based Al Jazeera, an international cable-news organization, was also on the list. An Al Jazeera spokesman said the company was seeking a response from the government on reports of media restrictions affecting it and other outlets.

The government appeared unmoved. "Every company whether it's a construction company or an entertainment company or a social media company, it has to operate within the laws of the given country," Junior Minister for Communications Sachin Pilot told reporters on Wednesday.

For more details visit https://cis-india.org/news/wsj-com-jai-krishna-and-rumman-ahmed-aug-23-2012-new-delhi-expands-curbs-on-web-content

Internet expert Pranesh Prakash criticizes Indian cyber blockades

praskrishna — 2012-08-24T12:58:02Z

The government's attempts to block social media accounts and websites that it blames for spreading panic have been inept and possibly illegal, a top internet expert said on Friday.

Published in the Economic Times on August 24, 2012.

Earlier this month, thousands of people from the country's remote northeast began fleeing cities in southern and western India, as rumors swirled that they would be attacked in retaliation for ethnic violence against Muslims in their home state.

Last weekend, the government said the rumors were fed by gory images - said to be of murdered Muslims - that were actually manipulated photos of people killed in cyclones and earthquakes. Officials said the images were spread to sow fear of revenge attacks.

After that, the government began interfering with hundreds of websites, including some Twitter accounts, blogs and links to certain news stories. The government also ordered telephone companies to sharply restrict mass text messages.

It is unclear who has been spreading the inflammatory material. Experts say that despite the government's electronic interference, there are many ways to access the blocked sites.

"The government has gone overboard and many of its efforts are legally questionable,'' said Pranesh Prakash, who studies internet governance and freedom of speech at The Center for Internet and Society, a research organization in the southern city of Bangalore.

The center has published a list of over 300 internet links blocked in the last two weeks. These include some pages on Facebook, YouTube and news items on the sites of Al Jazeera, Australia's ABC, and a handful of Indian and Pakistani news sites.

The exodus of people from the northeast followed clashes in Assam state over the last several weeks between ethnic Bodos and Muslims settlers. At least 80 people were killed in that violence and 400,000 were displaced. Most of those who fled were living in Bangalore, where text messages spread quickly threatening retaliatory attacks by Muslims.

The Bodos and the Muslim settlers - most of whom arrived years ago from what was then East Pakistan, and which is now Bangladesh_have clashed repeatedly over the decades. But the recent violence was the worst since the mid-1990s.

For more details visit https://cis-india.org/news/economic-times-aug-24-2012-internet-expert-pranesh-prakash-criticizes-indian-cyber-blockades

Govt vs Tweeple: Has clampdown hit free speech?

praskrishna — 2012-08-24T12:46:27Z

Has the Government crossed the line by ordering the blocking of several Twitter accounts, many belonging to prominent journalists? The debate was featured in NDTV on August 23, 2012.

Sunil Abraham spoke to Sonia Singh of NDTV. Sunil said that "we should focus on designing of the censorship regime in the country and the lack of compliance with the principles of natural justice".

Watch the full video on NDTV here

For more details visit https://cis-india.org/news/www-ndtv-com-aug-23-2012-govt-vs-tweeple-has-clampdown-hit-free-speech

India limits social media after civil unrest

praskrishna — 2012-08-24T12:33:21Z

Has the Indian government lost its sense of humour? That’s what some in India were asking as word spread that authorities had pressured Twitter into blocking several accounts parodying the prime minister after civil unrest that saw dozens of people from northeastern India killed and thousands flee in panic.

Published in the Australian Financial Review. Sunil Abraham is quoted.

This week, the government also imposed a two-week limit of five text messages a day – raised Thursday to 20 – potentially affecting hundreds of millions of people, and pressured local internet companies as well as Facebook, Twitter and Google to block hundreds of websites and user accounts.

Although journalists, free speech advocates and bloggers said the effort to squelch rumours may be justified, several criticised the actions as excessive.

“You cannot burn the entire house to kill one mischievous mouse,” said Gyana Ranjan Swain, a senior editor at Voice & Data, a networking trade magazine. “You’re in the 21st century. Their thinking is still 50 years old. It’s just ‘kill the messenger’. ”

Comedians said Indian political humour is evolving and there’s more leeway to make fun of politicians than a decade ago, but the nation’s mores still call for greater respect than in the West.

“If I tried something like South Park, I’d be put behind bars tomorrow,” said Rahul Roushan, founder of Faking News website, which satirises Indian current events.

Faking News has lampooned the recent corruption scandals, including specious stories about theme restaurants (where customers must bribe waiters or go hungry); and a tongue-in-cheek report that India has banned the zero because too many of them appear nowadays in auditors’ reports, after recent coal and telecommunications scandals each allegedly involving more than $US30 billion.

Roushan, whose site isn’t blocked, said he hopes low-level officials misinterpreted government directives.

“I’m still in a state of disbelief,” he said. “I don’t think the government is so stupid that it can ask that parody accounts get taken down. If they did, God help this country.”

A spokesman for the prime minister’s office said the blocking of six fake Twitter accounts attributed to the prime minister has been in the works for months and wasn’t related to the recent crisis. He said the move was in response to tweets containing hate language and caste insults that readers could easily mistake as the Indian leader’s. A dozen Twitter accounts and about 300 websites were blocked, according to news reports.

“We have not lost our sense of humour,” said Pankaj Pachauri, the prime minister’s spokesman. “We started a procedure to take action against people misrepresenting themselves.”

The restrictions are the latest chapter of a crisis that started in July when Muslims and members of the Bodo tribal community in northeastern India clashed over land, jobs and politics. The result: 75 people killed and 300,000 displaced.

Muslims in Mumbai, formerly Bombay, staged a sympathy demonstration last week; two more people were killed and dozens injured.

Rumours, hate messages and altered photos of supposed atrocities against Muslims soon spread on social media sites, and several people from northeastern India were beaten in Bangalore and other cities, prompting the crackdown.

New Delhi has accused Pakistani websites of fanning the online rumours. (Islamabad said it would investigate if there’s any proof.) But Indian news media also reported that 20 per cent of the websites blocked contained inflammatory material uploaded by Hindu nationalist groups in India that were apparently trying to stir up sectarian trouble.

The Twitter community has responded with derision and humour to limits on text messages on prepaid mobile phones.

“Feeling deeply insulted that I still have not been blocked,” tweeted user @abhijitmajumder. “Victim of govt apathy.”

Sunil Abraham, head of the Bangalore civic group Centre for Internet and Society, said this week’s restrictions are the latest in a series of regulations and recommendations aimed at tightening internet control.

“Before, the government’s had no grounds for censorship, it was only acting on the bruised egos of bureaucrats and officials,” he said. “This time, it’s got a legitimate right given the disruption of public order. But it hasn’t done so very effectively.”

For more details visit https://cis-india.org/news/afr-com-aug-24-2012-mark-magnier-india-limits-social-media-after-civil-unrest

India’s ethnic clashes intensify within social-media maelstrom

praskrishna — 2012-08-24T12:25:47Z

It began in mid-July: First came a series of retaliatory killings between ethnic communities in the state of Assam in mid-July. Soon nearly 500,000 people had fled their homes for grim refugee camps. The central government belatedly sent in troops to assist, although that has barely quieted matters. But in the meantime, the violence in remote Assam triggered a bizarre series of knock-on events that has affected the entire country.

Published in the Globe and Mail. Sunil Abraham is quoted.

First a Mumbai demonstration in support of Muslims in Assam turned violent, leaving two people dead. Then tens of thousands of people from the northeast who lived and worked in big cities in the south of India packed up and fled back home – terrorized by Facebook, Twitter and text messages threatening them with violence in “retaliation” for what was happening in the north. The Indian government accused Pakistani agents of producing the threatening material to destabilize India. Then India went on a web crackdown, ostensibly trying to shut off the social media causing the panic – but setting off a fierce debate about censorship in the process.

Violence in the northeast

The seven states in the Indian northeast are connected to the rest of the country by only a tiny strip of land and often seem to exist in a whole other country. Several states have ongoing ethnic conflicts, and are covered by a law giving the Indian armed forces central powers, sharply criticized by human rights organizations. But the rest of the country knows little and, it often seems, cares less about these disputes.

So it was, initially, with the violence in Assam: in mid-July, killings began in the west of the state that has seen historic conflict between people in the Bodo ethnic group, which makes up about 35 per cent of the state population, and Bengali-speaking Muslims who migrated to the region, in some cases generations ago, from farther south – they are about 29 per cent of people in the state. The fight, said Sanjoy Hazarika, who directs the Centre for North East Studies at Jamia Millia University in Delhi, is over access to resources, and land. Simply put, the Bodo, who hold political power in the state, won’t share the resources they receive from New Delhi, which angers other groups, while the Bodo, who fear their status as the dominant group is ebbing, are desperate to hold on to power. Over the course of two weeks, some 79 people were killed, often gruesomely; at least 14,000 homes were burnt and people from both sides of the fight fled to refugee camps in one of the largest movements of people in the region since partition in 1947.

Mr. Hazarika noted that the dispute had existed as warm embers to a long-running demand for a separate Bodo state: “When governments don’t get at the core of issues and when [they] leave things half-baked and unresolved these things fester.” Some 190,000 people were still living in camps left over from riots in the 1990s, he said. “Governments come and go and are incapable of sending people home in safety.”

Right-wing Hindu organizations in the country including the Bharatiya Janata Party (BJP), the official opposition, blamed the trouble on illegal immigrants from Bangladesh. Mr. Hazarika rejected the idea. “Of course there are Bangladeshis coming in but nothing on the scale they are propagating – it’s a mantra to divert attention from the real core issues of natural resources, political power and just economic distribution of central funds.” Because the central government has failed to respond except by sending troops, he added, there is real danger these sporadic clashes could become a wider armed conflict.

Repercussions in the south

The first sign that this episode of violence in the northeast was going to have an impact outside the region came when a demonstration in Mumbai on Aug. 11, organized in support of Muslim victims of alleged atrocities, became violent. Two people were killed and at least 14 were seriously injured. Some protesters said they had been shown images taken from the Internet of Muslim victims in the northeast, which inflamed the crowd.

Days later, the exodus began: thousands of people of northeastern origin who had migrated for work to the more prosperous big cities of the south, such as Bangalore and Pune, suddenly began to flood into train stations, desperate to flee. They said they had received text messages warning them to go or face violent reprisal for what had been done to Muslims in Assam. But it wasn’t just Assamese who were fleeing: people from Manipur and the other five states went too, because Indians from the rest of the country rarely distinguish between the northeast states and they all felt afraid.

In vain, the Prime Minister and other major political figures pleaded with them to stay put and stay in their jobs. Nitin Pai, an expert on social media with a think tank called the Takshashila Institution, said it was the first time India saw what it means to be what he calls a “radically networked” country – more than three-quarters of Indians have cellphones and can receive text messages. Far fewer have Internet access – but one person who sees a Facebook page or Twitter post can quickly text 50 others, he noted. “When people are connected in such a fashion it’s very easy to mobilize them quickly, and mobilization is much faster than counter-mobilization. In Bangalore, by the time people in authority came to know there was a rumour and people were packing their bags, they were too late – by then 5,000 people were at the train station.” The government response needed to go up a hierarchy and across ministries – and meanwhile the text messages were flying.

It was also, said Mr. Pai, indicative of how little faith people had in government’s ability to protect them, and, Mr. Hazarika said, illustrated the deep distrust people from the northeast have for the central government

Internet crackdown

As the government began to dig in to the cause of the panic, the story became increasingly bizarre. Almost none of the images that were ostensibly outraging Muslims in the rest of India, and potentially spurring them to acts of vicious revenge, were actually of Assam. The much-circulated Facebook images were Photoshopped (often badly) pictures of atrocities allegedly carried out against Muslims in Burma several years ago or entirely unrelated pictures (such as those of Buddhist monks helping earthquake victims in Tibet) purporting to be from Assam. But the media consumers in question were not sophisticated, Mr. Pai noted, and the irrationality was lost in the mass panic.

On Aug. 19, Indian Home Minister Sushil Kumar Shinde said that government intelligence agencies had determined that the posts were originating in Pakistan, and that he had asked his Pakistani counterparts to track down and stop those responsible. Pakistan denied responsibility. Relations between the two countries, which had been thawing perceptibly, suddenly became chilly once more.

To try to stanch the exodus to the northeast, the Indian government first banned the sending of bulk text messages and then began to try to block Internet sites that hosted offensive material. But this undertaking fast became fraught: for the past three years the Indian government has battled in court with big Internet companies, such as Facebook and Google, and its own citizens over efforts at censorship. The government has been engaged in a prolonged skirmish with the companies to try to force them to screen and remove “objectionable” material.

But up until now, that material has been satirical Twitter handles and Facebook groups that mock senior members of government or the ruling Indian National Congress. “Now for a change, the government has legitimate grounds to censor speech,” said Sunil Abraham, director of the Centre for Internet and Society in Bangalore, “but they’ve cried wolf on so many occasions before.”

Nevertheless, the companies concerned have engaged the government on the issue, acknowledged that the material in question is causing harm and disrupting public order, and appear to be co-operating in its removal. The government has listed 310 items – Twitter feeds, Facebook pages, URLs – for blocking. But, Mr. Abraham noted, instead of doing that directly with the firms, it is using the much slower and more erratic approach of relying on Internet Service Providers or ISPs to do it.

Mr. Abraham said he fears what may come next: that government will see this incident as reason – or use it as a pretext – to attempt to get an even tighter hold over the Internet. “Then we’re headed for big trouble.”

For more details visit https://cis-india.org/news/www-the-globe-and-mail-stephanie-nolen-august-23-2012-indias-ethnic-clashes-intensify-within-social-media-maelstrom

Northeast exodus: Is there a mechanism to pre-screen social media content?

praskrishna — 2012-09-04T04:06:46Z

The government has passed the blame buck on social media and blocked hundreds of websites, which it claims, hosted hate speech and inflammatory content, enough to incite violence. But is it feasible to pre-screen objectionable or provocative content, and reject it before posting so that there is no chance of such rumours?

The article by Wahid Bukhari was published in merinews on August 23, 2012. Pranesh Prakash is quoted.

The government took the action after Home Minister RK Singh alleged that the exodus of northeastern people from southern states such as Bangalore, Mumbai and Pune was a result of the panic and rumours created because of the content uploaded on these websites, many according to him were created by elements across the border in Pakistan. Though many suspected that Mr Singh's claim was an excuse to save the government from its inefficiency in controlling the riots, and the exodus of the northeastern people who were seen boarding the trains to their home states with their belongings amid fears of reprisal attacks.

Was the action meant to pass on the inefficiency buck or not - the government has, at least, managed to shift the focus of the media from exodus to the debate - as to whether social networking sites or websites promoting hatred should be blocked or not - given the democratic rights of every citizen to freedom of speech and expression.

Around a hundred more websites have been reported promoting hate speech and Google, Facebook and other social networking sites like Twitter have been asked to remove such content as soon as possible but in this whole debate one question remains unanswered: How does removing a post from Twitter or Facebook make a difference, several hours after it was published? One might argue even an hour is enough for an inflammatory picture or comment to incite violence or hatred. As a consequence, one might demand that a comment is screened before it is posted on a website, otherwise it doesn't serve any purpose.

Whether pre-screening is technically possible, Pranesh Prakash maintains: "Given the amount of content uploaded on the larger social networks, pre-screening content is just not possible, while removal upon complaint is. They don't have editors like newspapers do; importantly, they shouldn't."

Perhaps, a mid way is to intervene prior to registration on social media websites. All those who register should be made aware of the content that's not permissible, and make them aware of relevant laws and repercussions of breaking them if their complicity is proved. Similarly, these sites can be asked by the Indian government to continuously remind registered users as well as general public, through mass media advertizing, about what kind of content is not permissible. The government, from its side, can strengthen cyber laws to empower sites such as Facebook and Twitter to curb posting of provocative content due to presence of these stringent laws.

Terming the government action unfortunate, Mr Prakash who is a programme manager with the Bangalore-based research and advocacy group, The Centre for Internet and Society believes that government botched up at so many levels. “I don't think the government should be going after Facebook, YouTube, or Twitter. It should be going to them, to work with them on removing content,” Mr Prakash suggests. "The larger social networks have dedicated complaints mechanisms, which the government could have asked them to run 24x7 for a few days, and to expedite that process, and both complained itself and asked the public to use the complaints process,” he adds.

Though Pakistan has rubbished the claims that it has any role in fomenting trouble, but it has also asked the Indian government to provide it with evidence so that it could nab the accused. Whether or not there is any evidence is a secondary question, the primary blame will always rest with both the state and central governments who failed to stop the exodus of fear-stricken people from the northeast.

Experts like Mr Prakash are wondering why the government didn't pay back in the same coin by using the social media to dispel the rumours. “It is a pity that they notified a new policy to encourage governmental use of social media only today; they sorely needed it this last week,” Mr Prakash rues.

The government has blocked content related to thirty Twitter accounts but another surprising thing is that only accounts using the web interface have been blocked, and such accounts can still be accessed on BlackBerrys or other smartphones.

The only visible thing government did on ground when the exodus started taking place in Bangalore was the setting up of helplines but did they help in preventing the exodus - there are enough reasons to believe against it. "There were some complaints that the people attending some of these helplines could only speak in Kannada, and not the English or Hindi that people calling for help were expecting. Even such positive steps were executed badly." Mr Prakash informs.

For more details visit https://cis-india.org/news/www-merinews-com-wahid-bukhari-august-23-2012-northeast-exodus

India Debates Misuse of Social Media

praskrishna — 2012-09-04T12:13:21Z

India has blocked more than 250 websites after provocative online content spread panic among people from the country's northeast, prompting some of them to flee Indian cities. The crackdown has sparked a debate about how the country will cope with misuse of social media.

Anjana Pasricha's article was originally published by Voice of America on August 21, 2012 and re-posted in the Chosunilbo on September 4, 2012. Sunil Abraham is quoted.

Officials say the websites that were blocked had posted edited images and videos of victims of earthquakes and claimed they were those of Muslim victims caught in recent ethnic strife in India's northeastern Assam state and Burma.

As the images went viral, rumors began about reprisal attacks against Hindu migrants from the northeast working in other parts of India. Hate text messages warning of violence circulated widely. Worried about their safety, thousands of the migrants fled Indian cities last week to return to Assam.

Taken aback by the mass exodus, the government says the "unity and integrity of the country is at stake."

Home Minister Sushil Kumar Shinde says that "elements" had used social networking sites to whip up communal sentiments. Shinde says a number of the sites had been uploaded from Pakistan. Shinde adds that the government has gathered a lot of evidence through the investigation, whether from Facebook communication or text messaging.

Officials have also blamed social networking sites such as Twitter, Yahoo and Facebook for not screening objectionable content.

Cyber specialists say the government needs to go beyond the blame game and learn how to manage misuse of social media on the massive scale witnessed last week. About 100 million people in India use the Internet, the third-largest number of net users in the world. About 700 million people have mobile phones.

Cyber law expert, lawyer Pawan Duggal says this is the first time the Internet and mobile-phone technology have been used to incite fear in a community.

"India has to wake up to the need of putting cyber security as the number-one priority for the nation," Duggal noted. "Unfortunately, India does not even have a cyber-security policy. The nation does not have any plan of action, should such an emergency happen again. India needs to have its own cyber army of cyber warriors."

The government has been involved in a dispute with web companies such as Google and Facebook for several months and has called for them to devise a voluntary framework to keep offensive material off the web. India routinely asks these companies to remove what it calls "objectionable content," which has led to fears India may be diluting web freedom.

Sunil Abraham heads the Center for Internet and Society in Bangalore, an advocacy group for net freedom. He says the government's recent crackdown on hundreds of websites is warranted, but says it needs to be more sophisticated and aggressive in handling threats and rumors emanating from the internet.

"Social media websites and other Internet intermediaries should have been asked by the government to run banner advertising or some other form of messaging that revealed the lack of truth in the rumors that were circulating," Abraham explained. "The best way to deal with misinformation is to produce more accurate and more credible information. By just blocking access to fraudulent information, you do not fully undermine the power of rumors because by the time the government had decided to act the photographs and videos had already gone viral. And even though the websites are blocked these images will continue to circulate."

The exodus of northeast migrants from Indian cities has slowed in recent days as India has moved to block multimedia and bulk text messaging, and panic has subsided after repeated assurances of safety by the government.

For more details visit https://cis-india.org/news/www-voanews-com-aug-21-2012-anjana-pasricha-india-debates-misuse-of-social-media

Sixth Meeting of the two Sub-Groups on Privacy Issues under the Chairmanship of Justice AP Shah

praskrishna — 2012-08-23T09:48:55Z

The sixth meeting of the two sub-groups on privacy issues will be held on August 31, 2012 at 10.00 a.m. in Committee Room No. 228, Yojana Bhawan, Sansad Marg, New Delhi under the chairmanship of Justice AP Shah, former chief justice of Delhi High Court.

No. M-13040/43/2012-CIT&I (Pt. File)
Government of India
Planning Commission
(CIT&I Division)

Yojana Bhawan, Sansad Marg,
New Delhi, dated the 23rd August, 2012

Meeting Notice

Subject: Meeting of the Group of Experts on Privacy Issues to be held on 31st August, 2012 under the Chairmanship of Justice A.P. Shah, former Chief Justice of Delhi High Court.

The meeting of the Group of Experts on Privacy Issues under the Chairmanship of Justice A.P. Shah, former Chief Justice of Delhi High Court is scheduled to be held on 31st August, 2012, at 10.00 AM in the Committee Room No. 228, Yojana Bhawan, Sansad Marg, New Delhi - 110001.

The agenda of the meeting is to discuss and finalize the draft report prepared on the basis of the recommendations of the two Sub-Groups of the Expert Group (Copy enclosed).

You are requested to kindly make it convenient to attend the meeting.

(S. Bose)
Deputy Secretary (CIT&I)

Through e-mail to:

Justice A.P. Shah, Chairman
Shri R. S. Sharma, D.G., UIDAI
Dr. Gulshan Rai, D.G. CERT-In, DeITy
Shri Manoj Joshi, J.S. DOPT
Shri R. Ragupathi,Additional Secretary, Department of Legal Affairs
Shri Som Mittal, Nasscom
Ms. Barkha Dutt, NDTV
Ms. Usha Ramanathan
Shri Sunil Abraham, CIS
Dr. Kamlesh Bajaj
Ms. Mala Dutt
Shri R.K. Gupta

Copy for information to:
Dr. C.M. Kumar, Sr. Adviser (CIT&I)
PS to MOS (Planning, S&T and Earth Sciences)

(S. Bose)
Deputy Secretary (CIT&I)

For more details visit https://cis-india.org/news/sixth-meeting-of-sub-groups-on-privacy-issues

FTN: Is it time to regulate social media?

praskrishna — 2012-08-23T07:31:18Z

An SMS and social media rumour mongering campaign led to the exodus of almost 50,000 residents of Northeast India from their work places to their home towns. Sunil Abraham, Pavan Duggal, A Mukherji and Nikhil Pahwa spoke to CNN-IBN Deputy Editor Sagarika Ghose in Face the Nation episode that was telecasted in IBNLive on August 21, 2012.

Sagarika Ghose asked Sunil Abraham whether the government is blaming social media for its own failures of governance?

Sunil said that perhaps it is as Pawan said most of the intermediaries are required by law to take down content once it gets instructions from the government. But if one looks at the initial orders that the government sent these intermediaries those were very broad instructions. The order was addressed to all intermediaries under the IT Act — that means everybody from a cyber cafe to a domain name registrar, an ISP and a website host, and the initial instructions to these intermediaries did not mention any specific url, group or user id. The social media websites/internet intermediaries were expected to purge their networks and platform of all hate speech. Even if one looks at the other initial order to the telcos asking them to block bulk sms, it wasn't clear from the order when the order comes into effect and when the order will be lifted.

Watch the full video on IBNLive

For more details visit https://cis-india.org/news/ibn-live-com-shows-ftn-aug-21-2012-is-it-time-to-regulate-social-media

India limits social media after civil unrest

praskrishna — 2012-09-04T11:59:01Z

Indian officials have gone too far in limiting text messages and pressuring local Internet firms as well as Twitter and others to block accounts, critics say.

This article by Mark Magnier was published in Los Angeles Times on August 23, 2012 and re-posted in Channel 6 News on August 24, 2012. Sunil Abraham is quoted.

Has the Indian government lost its sense of humor?

That's what some in India were asking as word spread that authorities had pressured Twitter into blocking several accounts parodying the prime minister after civil unrest that saw dozens of people from northeastern India killed and thousands flee in panic.

This week, the government also imposed a two-week limit of five text messages a day — raised Thursday to 20 — potentially affecting hundreds of millions of people, and pressured local Internet companies as well as Facebook, Twitter and Google to block hundreds of websites and user accounts.

Although journalists, free speech advocates and bloggers said the effort to squelch rumors may be justified, several criticized the actions as excessive.

"You cannot burn the entire house to kill one mischievous mouse," said Gyana Ranjan Swain, a senior editor at Voice & Data, a networking trade magazine. "You're in the 21st century. Their thinking is still 50 years old. It's just 'kill the messenger.'"

Comedians said Indian political humor is evolving and there's more leeway to make fun of politicians than a decade ago, but the nation's mores still call for greater respect than in the West.

"If I tried something like South Park, I'd be put behind bars tomorrow," said Rahul Roushan, founder of Faking News website, which satirizes Indian current events.

Faking News has lampooned the recent corruption scandals, including specious stories about theme restaurants (where customers must bribe waiters or go hungry); and a tongue-in-cheek report that India has banned the zero because too many of them appear nowadays in auditors' reports, after recent coal and telecommunications scandals each allegedly involving more than $30 billion.

Roushan, whose site isn't blocked, said he hopes low-level officials misinterpreted government directives.

"I'm still in a state of disbelief," he said. "I don't think the government is so stupid that it can ask that parody accounts get taken down. If they did, God help this country."

A spokesman for the prime minister's office said the blocking of six fake Twitter accounts attributed to the prime minister has been in the works for months and wasn't related to the recent crisis. He said the move was in response to tweets containing hate language and caste insults that readers could easily mistake as the Indian leader's. A dozen Twitter accounts and about 300 websites were blocked, according to news reports.

"We have not lost our sense of humor," said Pankaj Pachauri, the prime minister's spokesman. "We started a procedure to take action against people misrepresenting themselves."

But some Twitter users whose accounts are frozen, including media consultant Kanchan Gupta, counter that the government may be using the crisis to muzzle critics.

"I'm very clear in my mind this is a political decision," said Gupta, who has been critical of corruption and the government's policy drift. "If they were openly confrontational of me, they'd go nowhere, so they're trying this."

Attempts to access his Twitter page Thursday were met with the message: "This website/URL has been blocked until further notice either pursuant to Court orders or on the Directions issued by the Department of Telecommunications."

Even Britain's Queen Elizabeth II has numerous parody accounts so India needs to lighten up, consultant Gupta said.

He's received several messages from worried Pakistani friends since the news broke. "They ask if I'm all right, say they hope they haven't frog-marched you to jail," he said. "What irony."

Muslims in Mumbai, formerly Bombay, staged a sympathy demonstration last week; two more people were killed and dozens injured.

Rumors, hate messages and altered photos of supposed atrocities against Muslims soon spread on social media sites, and several people from northeastern India were beaten in Bangalore and other cities, prompting the crackdown.

New Delhi has accused Pakistani websites of fanning the online rumors. (Islamabad said it would investigate if there's any proof.) But Indian news media also reported that 20% of the websites blocked contained inflammatory material uploaded by Hindu nationalist groups in India that were apparently trying to stir up sectarian trouble.

The Twitter community has responded with derision and humor to limits on text messages on prepaid cellphones.

"Feeling deeply insulted that I still have not been blocked," tweeted user @abhijitmajumder. "Victim of govt apathy."

Sunil Abraham, head of the Bangalore civic group Center for Internet and Society, said this week's restrictions are the latest in a series of regulations and recommendations aimed at tightening Internet control.

For more details visit https://cis-india.org/news/articles-latimes-com-mark-magnier-aug-23-2012-india-limits-social-media-after-civil-unrest

Haphazard censorship? Leaked list of blocked websites in India

praskrishna — 2012-08-23T06:18:45Z

An analysis of a leaked list of the websites blocked by Indian Internet Service Providers (ISPs) on directions from the Department of Telecom bring to light the inconsistencies in India's online censorship efforts.

Published in IBNLive on August 23, 2012. Pranesh Prakash is quoted.

Pranesh Prakash, programme manager at the Centre for Internet and Society (CIS), analysed the 309 specific items that were asked to be censored from August 18, till August 21, 2012 by the Indian government following the recent incidents of communal violence and the mass exodus of North East Indians from Bangalore.

"It is clear that the list was not compiled with sufficient care," Prakash writes in a post on the CIS website that reveals several egregious errors in the censorship process.

While the government put on its censor gear to apparently stop rumours from spreading, Prakash discovered that "people and posts debunking rumours have been blocked." Also there are some items on the list that do not even exist online.

The 309 items that were ordered to be blocked include URLs, Twitter accounts, img tags, blog posts, blogs, and a few websites.

Prakash, a graduate of the National Law School of India University, Bangalore, also raises the questions on the legal standing of the government's actions. "The blocking of many of the items on that list are legally questionable and morally indefensible, even while a some of the items ought, in my estimation, to be removed," he says.

Indian ISPs are also known to go overboard in their efforts to comply with any government order. There have been numerous incidents in the past when ISPs were asked to block a specific URL and they ended up blocking entire domains. The latest round of censorship is also no different. There have been reports of Airtel blocking the entire YouTube short URL youtu.be in some cities.

CIS hasn't published the complete list of the blocked items given "the sensitivity of the issue" but has posted a list of domains from which specific items have been asked to be blocked. The list follows:

ABC.net.au
AlJazeera.com
AllVoices.com
WN.com
AtjehCyber.net
BDCBurma.org
Bhaskar.com
Blogspot.com
Blogspot.in
Catholic.org
CentreRight.in
ColumnPK.com
Defence.pk
EthioMuslimsMedia.com
Facebook.com
Farazahmed.com
Firstpost.com
HaindavaKerelam.com
HiddenHarmonies.org
HinduJagruti.org
Hotklix.com
HumanRights-Iran.ir
Intichat.com
Irrawady.org
IslamabadTimesOnline.com
Issuu.com
JafriaNews.com
JihadWatch.org
KavkazCenter
MwmJawan.com
My.Opera.com
Njuice.com
OnIslam.net
PakAlertPress.com
Plus.Google.com
Reddit.com
Rina.in
SandeepWeb.com
SEAYouthSaySo.com
Sheikyermami.com
StormFront.org
Telegraph.co.uk
TheDailyNewsEgypt.com
TheFaultLines.com
ThePetitionSite.com
TheUnity.org
TimesofIndia.Indiatimes.com
TimesOfUmmah.com
Tribune.com.pk
Twitter.com
TwoCircles.net
Typepad.com
Vidiov.info
Wikipedia.org
Wordpress.com
YouTube.com
YouTu.be

For more details visit https://cis-india.org/news/www-ibnlive-in-com-haphazard-censorship-leaked-list-of-blocked-sites

Government asks Twitter to block fake 'PMO India' accounts; site fails to respond

praskrishna — 2012-09-04T12:24:52Z

A standoff between the government and microblogging service Twitter, that has got India's online community up in arms, continues, as Twitter is still to act on India's requests to block some of the fake 'PMO India' accounts.

This article was published in the Economic Times on August 23, 2012. Sunil Abraham is quoted.

India's Minister for Communications and Information Technology Kapil Sibal said, "Twitter has not responded to our requests in a satisfactory manner. The fake accounts are still there. The government of India is contemplating what action should be taken against Twitter and this will be announced as soon as we have finalised our response," he said.

Sibal further added that the government received a response from the US Department of Justice, which also agreed that the content on the sites India sought to ban was inappropriate.

Twitter's operating code allows for parody accounts to be allowed as long as such accounts clearly identify as parody. The accounts in question - including @Indian_pm, @PMOIndiaa, @dryumyumsingh, @PM0India- do so.

Unlike other popular parody accounts of world leaders, though, some of these accounts make no attempt to 'spoof' tweets from the Prime Minister. The user of the @PM0India handle, with over 11 thousand followers, has changed their handle to @thehinduexpress, and tweeted "When I've to parody PM, I'll use the other a/c and RT that. For countering media and Congress, this ID will be used. To hell with censorship."

An email by ET to Twitter Inc, received no response at the time of going to press. However, news agency PTI quoted sources saying that Twitter has communicated to the PMO that it would be locating the "unlawful content". "India is important to us and we would like to have clearer communication in these matters in future," PTI quoted Twitter as saying. Official spokesperson for Indian Prime Minister's Office Pankaj Pachauri confirmed that Twitter is looking into the matter.

Over the past few days, the government has blocked around 300 websites which it blames for spreading rumours that triggered the exodus of people from the North East from several cities. Google and Facebook on Tuesday told ET they were working with India in removing content which can incite violence.

"There is clear evidence that these social networks have caused harm and disruption. However, they need to be clearer about the way they go about blocking sites and other links. The block order contained around 20 accounts and over 80 Youtube videos.

It also had several mainstream media reports and a few Pakistani sites," Sunil Abraham, executive director of Bangalore-based Centre for Internet and Society said. Analysts do not rule out the possibility that Twitter itself will be blocked in India if it does not act.

For more details visit https://cis-india.org/news/articles-economictimes-indiatimes-com-govt-asks-twitter-to-block-fake-pmo-india-accounts-site-fails-to-respond

Internet Analysts Question India’s Efforts to Stem Panic

praskrishna — 2012-09-04T11:46:03Z

The Indian government’s efforts to stem a weeklong panic among some ethnic minorities has again put it at odds with Internet companies like Google, Facebook and Twitter.

This article by Vikas Bajaj was published by New York Times on August 21, 2012. Sunil Abraham is quoted. This was reposted in NDTV on August 22, 2012.

Officials in New Delhi, who have had disagreements with the companies over restrictions on free speech, say the sites are not responding quickly enough to their requests to delete and trace the origins of doctored photos and incendiary posts aimed at people from northeastern India. After receiving threats online and on their phones, tens of thousands of students and migrants from the northeast have left cities like Bangalore, Pune and Chennai in the last week.

The government has blocked 245 Web pages since Friday, but still many sites are said to contain fabricated images of violence against Muslims in the northeast and in neighboring Myanmar meant to incite Muslims in cities like Bangalore and Mumbai to attack people from the northeast. India also restricted cellphone users to five text messages a day each for 15 days in an effort to limit the spread of rumors.

Officials from Google and industry associations said they were cooperating fully with the authorities. Some industry executives and analysts added that some requests had not been heeded because they were overly broad or violated internal policies and the rights of users.

The government, used to exerting significant control over media like newspapers, films and television, has in recent months been frustrated in its effort to extend similar and greater regulations to Web sites, most of which are based in the United States. Late last year, an Indian minister tried to get social media sites to prescreen content created by their users before it was posted. The companies refused and the attempt failed under withering public criticism.

While just 100 million of India’s 1.2 billion people use the Internet regularly, the numbers are growing fast among people younger than 25, who make up about half the country’s population. For instance, there were an estimated 46 million active Indian users on Facebook at the end of 2011, up 132 percent from a year earlier.

Sunil Abraham, an analyst who has closely followed India’s battles with Internet companies, said last week’s effort to tackle hate speech was justified but poorly managed. He said the first directive from the government was impractically broad, asking all Internet “intermediaries” — a category that includes small cybercafes, Internet service providers and companies like Google and Facebook — to disable all content that was “inflammatory, hateful and inciting violence.”

“The Internet intermediaries are responding slowly because now they have to trawl through their networks and identify hate speech,” said Mr. Abraham, executive director of the Center for Internet and Society, a research and advocacy group based in Bangalore. “The government acted appropriately, but without sufficient sophistication.”

In the days since the first advisory went out on Aug. 17, government officials have asked companies to delete dozens of specific Web pages. Most of them have been blocked, but officials have not publicly identified them or specified the sites on which they were hosted. Ministers have blamed groups in Pakistan, a neighbor with which India has tense relations, for creating and uploading many of the hateful pages and doctored images.

A minister in the Indian government, Milind Deora, acknowledged that officials had received assistance from social media sites but said officials were hoping that the companies would move faster.

“There is a sense of importance and urgency, and that’s why the government has taken these out-of-the-way decisions with regards to even curtailing communications,” Mr. Deora, a junior minister of communications and information technology, said in a telephone interview. “And we are hoping for cooperation from the platforms and companies to help us as quickly as possible.”

Indian officials have long been concerned about the power of modern communications to exacerbate strife and tension among the nation’s many ethnic and religious groups. While communal violence has broadly declined in the last decade, in part because of faster economic growth, many grievances simmer under the surface. Most recently, fighting between the Bodo tribe and Muslims in the northeastern state of Assam has displaced about half a million people and, through text messages and online posts, affected thousands more across India.

Officials at social media companies, speaking on the condition of anonymity to avoid offending political leaders, said that they were moving as fast as they could but that policy makers must realize that the company officials have to follow their own internal procedures before deleting content and revealing information like the Internet protocol addresses of users.

“Content intended to incite violence, such as hate speech, is prohibited on Google products where we host content, including YouTube, Google Plus and Blogger,” Google said in a statement. “We act quickly to remove such material flagged by our users. We also comply with valid legal requests from authorities wherever possible.”

Facebook said in a statement that it also restricts hate speech and “direct calls for violence” and added that it was “working through” requests to remove content. Twitter declined to comment on the Indian government’s request.

Telecommunications company executives criticized the government’s response to the crisis as being excessive and clumsy. There was no need to limit text messages to just five a day across the country when problems were concentrated in a handful of big cities, said Rajan Mathews, director general of the Cellular Operators Association of India.

“It could have been handled much more tactically,” he said.

Others said the government could have been more effective had it quickly countered hateful and threatening speech by sending out its own messages, which it was slow to do when migrants from the northeast began leaving Bangalore on Aug. 15.

“It has to also reach out on social networking and Internet platforms and dismantle these rumors,” Mr. Abraham said, “and demonstrate that they are false.”

A version of this article appeared in print on August 22, 2012, on page B4 of the New York edition with the headline: Internet Moves by India to Stem Rumors and Panic Raise Questions.

For more details visit https://cis-india.org/news/www-nytimes-vikas-bajaj-aug-21-2012-internet-analysts-question-indias-efforts-to-stem-panic

Citizen Engagement Framework for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies

praskrishna — 2012-09-10T14:40:10Z

Notification dated August 17, 2012 by Department of Electronics & Information Technology.

TO BE PUBLISHED IN PART I SECTION OF THE GAZETTE OF INDIA

Government of India

Ministry of Communications and Information Technology

Department of Electronics & Information Technology

Electronics Niketan

6, CGO Complex

*****

New Delhi-110 003
August 17, 2012

Notification

Citizen Engagement Framework for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies

No. 3(77)/2010-EG II Whereas the Department of Electronics and Information Technology (DeitY), Ministry of Communications and Information Technology, Government of India (GoI) is driving the National e-Governance Plan (NeGP) which seeks to create the demand driven atmosphere for uptake of and sustainability of e-Services as well ensure effective citizen engagement and communication with all stakeholders using various offline as well online channels including Social Media.

AND Whereas Awareness and Communication in e-Governance are a high priority in order to ensure wide spread dissemination of e-Services and service access channels and DeitY, GOI has been mandated to enhance visibility of e-Services enabled under NeGP

AND WHEREAS an immediate need has been felt to create frameworks for citizen engagement and use of social media which would enable government agencies to undertake meaningful engagement with citizens as well leverage social media platforms more effectively for such engagements

AND Whereas the Competent Authority has approved the Framework for Citizen Engagement for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies

NOW, this Department hereby notifies the Framework for Citizen Engagement for Governance Project and Framework and Guidelines for Use of Social Media by Government Agencies w.e.f the date of notification. The Frameworks can be downloaded from www.mit.gov.in and www.negp.gov.in

(Krishna Bidani)

Deputy Director

The Manager

Government of India Press

Faridahad (Haryana) ; Alongwith Hindi Version

Copy for information to:

All Secretaries, Government of India
Chief Secretaries of all the State Governments and UT Governments
Secretary (IT) of all the States and UT Governments

(Krishna Bidani)

Deputy Director

For more details visit https://cis-india.org/internet-governance/resources/citizen-engagement-framework-for-e-governance-projects-and-framework-and-guidelines-for-use-of-social-media-by-government-agencies

India blocks more than 250 Web sites for inciting hate, panic

praskrishna — 2012-08-22T04:38:26Z

Nearly 80 people have been killed and 400,000 displaced in fighting between Muslims and India’s Hindu Bodo tribespeople in Assam, a northeastern state of India, in recent weeks. The violence has prompted many northeasterners living in major cities to flee, fearing reprisals.

The article by Rama Lakshmi was published in the Washington Post on August 20, 2012. Sunil Abraham is quoted in it.

India blocked about 250 Web sites and social networking sites Monday, accusing them of spreading inflammatory content that triggered panic among thousands of workers and students from the country’s eight northeastern states last week.

The government’s blame list ranged from Facebook to fundamentalist Pakistani sites, Twitter to text messages, and Google to YouTube videos. Authorities also barred the sending of text messages to more than five people at a time for two weeks.

Thousands of people from northeastern India fled several cities in the south and west of the country last week after text messages circulated warning that they faced reprisal attacks from Muslims over recent ethnic clashes in the northeastern state of Assam.

The government said a number of Web sites had deliberately tried to inflame passions, hosting morphed videos of violence against Muslims in Burma and asserting that they were filmed in Assam. The images went viral and provoked riots by Muslim residents of Mumbai just over a week ago.

"We have blocked a number of sites. We have also identified a number of sites which were uploaded from Pakistan," Home Secretary R. K. Singh told reporters in New Delhi on Monday.

Pakistani Interior Minister Rehman Malik has asked India for evidence about the alleged Pakistani Web sites, which Singh said he would share.

Although some analysts said the curbs were justified because the sites posed a threat to public order, others said the actions were a knee-jerk response from a weak government unable to effectively assuage the concerns of its frightened citizens.

"This is a government that is trying to hide its incompetence by blaming everybody but unwilling to look at itself for failure to protect its citizens," said a government official who spoke on the condition of anonymity because he is not authorized to talk to the media.

Others said that by cracking down on Web sites and social media, the government was dodging the deeper issue of the racism and alienation felt by many people from the northeastern states, who are routinely denigrated by their fellow Indians for supposedly being more Chinese or Southeast Asian in appearance.

But India’s relationship with Internet freedom has become increasingly troubled.

In the past year, the government has locked horns with Google, Yahoo and Facebook, as well as with local activists and bloggers, over censorship and content screening. Analysts then accused the government of trying to silence middle-class critics at the height of a national anti-corruption movement.

The government has been holding public meetings on proposed rules to prohibit Web sites and service providers from hosting information that could be regarded as “harmful,” “blasphemous” or “insulting.”

Last year, India topped the list of countries that routinely ask Internet companies to remove content, according to the Google Transparency Report.

Although Internet penetration is still low in India, the country has the third-largest number of Web users in the world, with more than 100 million people accessing the Internet. A new report says that Indians spend one in every four minutes online visiting social networking sites.

Some free-speech activists fear the events of last week may have provided the government the justification it was seeking to increase Web censorship.

“I have fears that the present situation should not cause a disproportionate response which affects freedom of speech online,” said Apar Gupta, a lawyer and advocate for free speech online. “Historically, a national security argument is very tough to dislodge the competing interests of freedom of speech.”

Other advocates of Internet freedom say the government is justified in the crackdown but could have opted for a more nuanced approach.

“A blanket ban does not necessarily lead to a reduction in the circulation of rumors because people become more vulnerable in a communication vacuum,” said Sunil Abraham, executive director of the Center for Internet and Society, an advocacy group based in the southern city of Bangalore, which experienced a mass exodus of frightened northeasterners last week.

Abraham said the government sent out broad instructions to Web sites to block all hate speech, without giving specific definitions or examples. “The government could have done this in a more sophisticated manner, like putting up banner notices on Facebook and Twitter; blocking text messages that had certain key words; or warning the sites to proactively dismantle some content.”

The Indian Department of Electronics and Information Technology said in a statement Monday that it had been working with international social networking sites on the issue but that “a lot more and quicker action is expected from them to address such a sensitive issue.”

A Google India official said that “content intended to incite violence is prohibited on YouTube, and we act quickly to remove such material flagged by our users.”

For more details visit https://cis-india.org/news/www-washington-post-rama-lakshmi-august-20-2012-india-blocks-more-than-250-web-sites-for-inciting-hate-panic