Centre for Internet and Society

Domestic Work in the ‘Gig Economy’

aayush — 2019-12-06T04:52:11Z

The CIS and Domestic Workers’ Rights Union (DWRU) are hosting a discussion on the ‘gig economy’ and domestic work on Saturday, November 16 at Student Christian Movement of India, Mission Road, Bangalore. This event is a part of a project supported by the Feminist Internet Research Network led by Association for Progressive Communication (APC) and the International Development Research Centre (IDRC), Canada.

Presentation: Download (PDF)

Concept Note: Download (PDF)

Venue: Student Christian Movement of India (29, 2nd Cross, CSI Compound, Mission Road, Sampangi Rama Nagara)

Date and Time: Saturday, November 16, 3:00-5:30 pm

Location: URL (Google Maps)

Feminist Internet Research Network: URL

Over the last few months, the Centre for Internet and Society, India (CIS) and the Domestic Workers’ Rights Union (DWRU) have been doing research on the platformisation of domestic work in India. In the first phase of the research, we gathered data through interviews with several stakeholders. More information about the project can be found here: https://cis-india.org/raw/digital-domestic-work-india-announcement.

We now find ourselves in the second phase of the research in which we have prepared a preliminary report and are seeking feedback and inputs from experts. For this, we invite you to a roundtable discussion on domestic workers in the ‘gig economy’.

The participants at the roundtable will comprise of representatives from key stakeholder groups including platform workers (i.e. domestic workers sourcing jobs through platforms), platform companies, domestic workers organisations, civil society researchers and the state labour department.

The event will begin with a presentation of the project and our initial findings. The rest of the time is set aside for a semi-moderated discussion between all participants. To ensure a focused discussion, we are also limiting participation to 30, and are hoping to have a good mix across stakeholder groups.

If you will be joining us, please RSVP to Aayush Rathi at aayush@cis-india.org.

For more details visit https://cis-india.org/raw/domestic-work-in-the-gig-economy-20191116

Doing Standpoint Theory

Ambika Tandon and Aayush Rathi — 2019-12-06T04:59:35Z

Cross-posted from GenderIT, September 1, 2019

Image description: Three speech bubbles on different textures. Artist: Catalina Alzate

Feminist research methodology has evolved from different epistemologies, with several different schools of thought. Some of the more popular ones are feminist standpoint theory, feminist empiricism, and feminist relativism. Standpoint theory holds the experiences of the marginalised as the source of ‘truth’ about structures of oppression, which is silenced by traditional objectivist research methods as they produce knowledge from the standpoint of voices in positions of power [2]. Feminist empiricism does not eschew traditional modes of knowledge production, but emphasises diversity of research participants for feminist (and therefore also rigorous) knowledge production [3]. Relativists have critiqued standpoint theory for its tendency to essentialise the experience of marginalised groups, and subsume them into one homogenous voice to achieve the goal of ‘emancipatory’ research [4]. Relativists instead focus on multiple standpoints, which could be Dalit women, lesbian women, or women with disabilities [5]. We will be discussing the practical applicability of these epistemologies to research practices in the field of technology and gender.

Standpoint theory holds the experiences of the marginalised as the source of ‘truth’ about structures of oppression, which is silenced by traditional objectivist research methods as they produce knowledge from the standpoint of voices in positions of power.

As part of the Feminist Internet Research Network, the Centre for Internet and Society is undertaking research on the digital mediation of domestic and care work in India. The project aims to assess shifts in the sector, including conditions of work, brought on by the entry of digital platforms. Our starting point for designing a methodology for the research was standpoint theory, which we thought to be the best fit as the goal of the project was to disrupt dominant narratives of women’s labour in relation to platformisation. In the context of dalit feminis, Rege warns that standpoint research risks producing a narrow frame of identity politics, although it is critical to pay attention to lived experience and the “naming of difference” between dalit women and savarna women [6]. She asserts that neither ‘women’ nor ‘dalit women’ is a homogenous category. While feminist researchers from outside these categories cannot claim to “speak for” those within, they can “reinvent” themselves as dalit feminists and ally themselves with their politics.

In order to address this risk of appropriating the voices of domestic workers (“speaking for”), we chose to directly work with a domestic workers’ union in Bengaluru called Stree Jagruti Smiti. Bengaluru is one of the two cities we are conducting research in (the other being Delhi, with very few registered unions). This is meant to radically destabilise power hierarchies and material relations within the research process, as benefits of participatory research tend to accumulate with the researchers rather than participants [7].

Along with amplifying the voices of workers, a central objective of our project is to question the techno-solutionism that has accompanied the entry of digital platforms into the domestic work sector, which is unorganised and unregulated. To do so, we included companies and state labour departments as participants whose standpoint is to be interrogated. By juxtaposing the standpoints of stakeholders that have differential access to power and resources, the researcher is able to surface various conflicts and intersections in dominant and alternative narratives. This form of research also brings with it unique challenges, as researchers could find themselves mediating between the different stakeholders, while constantly choosing to privilege the standpoint of the least powerful - in this case the workers. Self-reflexivity then becomes necessary to ensure that the project does not slip into an absolutely relativist position, rather using the narratives of workers to challenge those of governments and private actors. This can also be done by ensuring that workers have agency to shape the agenda of researchers, thereby producing research which is instrumental in supporting grassroots campaigns and movements.

Self-reflexivity then becomes necessary to ensure that the project does not slip into an absolutely relativist position, rather using the narratives of workers to challenge those of governments and private actors.

Feminist participatory research itself, despite its many promises, is not a linear pathway to empowerment for participants [8]. At the very outset of the project, we were constantly asked the question by domestic workers and unions – why should we participate in this project? Researchers, in their experience, acquire information from the community throughout the process of data collection by positioning themselves as allies. However, as all such engagements are bound to limited timelines and budgets, researchers are then often absent at critical junctures where the community may need external support. We were also told that all too often, the output of the research itself does not make its way back to the participants, making it a one-way process of knowledge extraction. Being mindful of these experiences, we have integrated a feedback loop into our research design, which will allow us to design outputs that are accessible and useful to collectives of domestic workers.

Not only domestic workers and their organisations, many corporations operating these online portals and platforms often questioned the benefits of participating in the project. However, the manner of articulation differed. While attempting to reject the hierarchical nature of the researcher/participant relationship, we increasingly became aware that the underlying power equation was not a monolith. Rather, it varied across stakeholder groups and was explicitly contingent on the socially constructed positionalities already existing outside of the space of the interview. Companies, governments and workers all exemplified varying degrees of engagement with, knowledge of, and contributions to research. Interviews with workers and unions, and even some bootstrapped (i.e. without much external funding) , socially-minded companies, were often cathartic with an expectation of some benefits in return for opening themselves up to researchers. This was quite different for governments and larger companies, as conversations typically adhered to the patriarchal and classed notions of professionalism in sanitised, formal spaces [9] and the strict dichotomy between public and personal spaces. Their contribution seemingly required lesser affective engagement from the interviewee, thereby resulting in lesser investment in the outcome of the research itself.

The cathartic nature of interviews also speak to the impossibility of the distanced, Platonic, school of research. We were often asked politically charged questions, our advice solicited and information sought. Workers and representatives from platform companies alike would question our motivations with the research and challenge us by inquiring about the benefits accruing to us. Again, both set of stakeholders would often ask differently about how other platforms were; workers already registered on a platform would wonder if another platform would be ‘better’ and representatives of platform companies would be curious about competition. This is perhaps a consequence of attempting to design a study that is of use and of interest to the workers we have been reaching out to [10]. At times, we found ourselves at a place in the conversation where we were compelled to respond to political positions for the conversation to continue. There were interviews where notions of caste hierarchies (within oppressed classes) as a justification/complaint for engaging/having to engage in certain tasks would surface. Despite being beholden to a feminist consciousness that disregards the idea of the interviewer as neutral, we often found ourselves only hesitantly forthcoming. At times, it was to keep the interview broadly focused around the research subject, at others it was due to our own ignorance about the research artefact (in this instance, platforms mediating domestic work services). This underscores the challenges of seeing the interview as a value ridden space, where the contradictions between the interview as a data collection method and as a consciousness raising emerged - how could we share information about the artefact we were in the process of collecting data about?

We were often asked politically charged questions, our advice solicited and information sought.

The fostering of ‘rapport’ [11] has made its may into method, almost unknowingly. Often, respondents across stakeholder groups started from an initial place of hesitation, sometimes even suspicion. Several structural issues could be at work here - our inability in being able to accurately describe research itself, the class differences and at times, ideological ones as well. While with most participants, rapport was eventually established, its establishment was a laboured process. Especially given that we were using one-off, in-depth interviews as our method, securing an interview was contingent on the establishment of rapport. This isn’t to suggest that feminist research mandatorily requires the ‘doing of rapport’ [12], but that when it does, it’s a fortunate outcome and that feminist researchers engage with it more critically.

Building rapport creates an impression of having minimised the exploitation of the participant, however the underlying politics and pressures of building rapport need to be interrogated. Rapport, like research itself, is at times a performance; rapport is often not naturally occuring. Rather, rapport may also be built to conceal the very structural factors preventing it. For instance, during instances of ideological differences during the interview, we were at times complicit through our silence. This may have been to further a certain notion of ‘objectivity’ itself whereby the building and maintenance of rapport is essential to surfacing a participant’s real views. This then raises the questions: What are the ethical questions that the suppression of certain viewpoints and reactions pose? How does the building, maintenance and continuance of rapport inform the research findings? Rapport, then, comes in all shapes and sizes and its manifold forms implicate the research process differently. Another critical question to be addressed is - why does some rapport take less work than others? With platform companies, building rapport came by easier than it did with workers both on and off platforms. If understood as removing degrees of distance between the researcher and participants, several factors could play into the effort required to build rapport. For instance, language was a critical determinant of the ease of relationship-building. Being more fluent in English than in colloquial Hindi enabled clearer articulation of the research. Further, familiarity with the research process was, as expected, mediated along class lines. This influenced the manner in which we articulated research outcomes and objectives to workers with complete unfamiliarity with the meaning of research. Among workers, this unfamiliarity often resulted in distrust, which required the underlying politics of the research to be more critically articulated.

By and large, the feminist engagement with research methods has been quite successful in its resistance and transformation of traditional forms. Since Oakley’s conception of the interview as a deeply subjective space [13] and Harding’s dialectical conception of masculinist science through its history [14], the application of feminist critical theory has increasingly subverted assumptions around the averseness of research to political motivations. At the same time, it has made knowledge-production occur in a more equitable space. It is in this context that standpoint theory has had wide purchase, but challenges persist in its application. As the foregoing discussion outlines, we have been able to achieve some of the goals of feminist standpoint research while missing out on others. We also found the ‘multiple standpoints’ approach of relativists to be useful in a project involving multiple stakeholders - thereby also avoiding the risk of essentialisation of the identities of domestic workers. However, unlike the tendency of relativists to focus on each perspective as ‘equally valid truth’, we are choosing to focus on the conflicts and intersections between emerging discourses. Through this hybrid theoretical framework, we are seeking to make knowledge production more equitable. At the same time, the discussion around rapport shows that this may nevertheless happen in a limited fashion. Feminist research may never be fully non-extractive. The reflexivity exercised and choices made during the course of the research are key.

Unlike the tendency of relativists to focus on each perspective as ‘equally valid truth’, we are choosing to focus on the conflicts and intersections between emerging discourses.

Endnotes

[1] The names of the authors are in alphabetical order.

[2] Harding, S. (2003) The Feminist Standpoint Theory Reader: Intellectual and Political Controversies, Routledge.

[3] M. Wickramasinghe, Feminist Research Methodology: Making meaning out of meaning-making, Zubaan, 2014

[4] Pease, D. (2000) Researching profeminist men's narratives: participatory methodologies in a postmodern frame. In B. Fawcett, D. Featherstone, J. Fook ll)'ld A. Rossiter (eds) Restarching and Practising in Social Work: Postmodern Feminist Perspectives (London: Routledge).

[5] Stanley, L. and Wise, S. (1983) Breaking Out: Feminist Consciousness and Feminist Research (London: Routledge and Kegan Paul).

[6] Rege, S. 1998. ” Dalit Women Talk Differently: A critique of ‘Difference’ and Towards a Dalit Feminist Standpoint.” Economic and Political Weekly, Vol. 33, No.44, pp 39-48.

[7] Heeks, R. and Shekhar, S. (2018) An Applied Data Justice Framework: Analysing Datafication and Marginalised Communities in Cities of the Global South. Working Paper Series, Centre for Development Informatics, University of Manchester.

[8] Stone, E. and Priestley, M. (1996) Parasites, pawn and partners: disability research and the role of nondisabled researchers. British Journal of Sociology, 47(4), 699-716.

[9] Evans, L. (2010). Professionalism, professionality and the development of education professionals. Br. J. Educ. Stud. 56, 20–38. doi:10.1111/j.1467-8527.2007.00392.x

[10] Webb C. Feminist methodology in nursing research. J Adv Nurs. 1984 May;9(3):249-56.

[11] Berger, R. (2015). Now I see it, now I don’t: researcher’s position and reflexivity in qualitative research. Qual. Res. 15, 219–234. doi:10.1177/1468794112468475; Pitts, M. J., and Miller-Day, M. (2007). Upward turning points and positive rapport development across time in researcher-participant relationships. Qual. Res. 7, 177–201. doi:10.1177/1468794107071409

[12] Dunscombe, J., and Jessop, J. (2002). “Doing rapport, and the ethics of ’faking friendship’,” in Ethics in Qualitative Research, eds T. Miller, M. Birch, M. Mauthner, and J. Jessop (London: SAGE), 108–121.

[13] Oakley, A. (1981). “Interviewing women: a contradiction in terms?” in Doing Feminist Research, ed. H. Roberts (London: Routledge and Kegan Paul), 30–61.

[14] Harding, S. (1986). The Science Question in Feminism. Ithaca: Cornell University Press.

For more details visit https://cis-india.org/raw/doing-standpoint-theory

Do I Want to Say Happy B’day?

nishant — 2016-08-22T09:53:03Z

When it comes to greeting friends on their birthdays, social media prompts are a great reminder. So why does an online message leave us cold?

This article was published in Indian Express on August 7, 2016

Every morning, I wake up to a Facebook notification that reminds me of the birthdays in my friends group. A simple click takes me to a calendar view that shows me people who are celebrating the day, prompting me to wish them and let them know that I am thinking of them. Just so that I don’t miss the idea, the notifications are surrounded by ribbons and balloons in gold and blue. The message is simple. Somebody I know has a birthday. Social convention says that I should wish them and Facebook has designed a special interface that makes the communication so much simpler, faster, easier.

And yet, every morning I seem to face a small crisis, not sure how to respond to this prompt. Now, I am notorious for forgetting dates and numbers, so I do appreciate this personalised reminder which has enabled me to wish people I love and care for. But I generally find myself hovering tentatively, trying to figure out whether I want to greet these people.

This has perplexed me for a while now. Why would I hesitate in leaving a message on Facebook for people who I have added as “friends”? Why would I not just post on their wall, adding to the chorus of greetings that would have also emerged from the automated reminder on Facebook? I went on to the hive-mind of the social web to figure out if this was a unique problem, customised to specific neuroses, or whether this is more universal. It was a great surprise (and relief) to realise that I’m not alone.

When trying to figure out our conflicted sociality on social media, several conversations pointed to three things worth dwelling on. Almost everybody on that long discussion thread pointed out that the entire process is mechanised.

It feels like Facebook has a script for us, and we are just supposed to follow through. There is very little effort spent in crafting a message, writing something thoughtful, and creating a specific connection because it is going to get submerged in a cacophony of similar messages. Also, the message, though personal, is public. So anything that is personal and affective just gets scrubbed, and most people end up mechanically posting “Happy Birthday” with a few emojis of choice, finding the whole process and the final performance devoid of the personal.

Another emerging concern was that social media sustains itself on reciprocity. However, it is almost impossible to expect the birthday person to respond to every single message and post that comes their way. In fact, as somebody pointed out, if your friend spends their entire day on Facebook, responding to 500 comments and thanking everybody who spent three seconds writing a banal post, you should stage an intervention because it is a clear cry for help. You should have been a better friend and made their day more special by being with them. So the message feels like shouting in a ravine, expecting an echo and getting nothing. This lack of reciprocity, even when expected, is still disconcerting enough for people to shy away from it.

The most frequent experience that was shared was by people who wanted to make the person feel special and cherished. Facebook and the social media sites are now so quotidian and pedestrian that it seems an almost uncaring space. It was intriguing to figure out that people made choices of whom to wish based on their actual proximity and intimacy with the person. If it is a colleague, a distant acquaintance, or just a companion at work, they throw a quick greeting on their wall and move on. But for actual friends, loved ones, families, they take the prompt but then refuse to follow the script. They take that moment to call, to write, to meet, but not perform it on Facebook.

This need for connectivity and the suspicion of its meaning continues to mark our social media interaction. If it were not for social media networks, a lot of us would feel distinctly disconnected, unable to get glimpses in the lives of the large number of people we know.

At the same time, this thinned out connection that characterises most of social media also seems to make us realise that not all friends are the same friends, and that Facebook might be social media, but it isn’t quite personal media.

For more details visit https://cis-india.org/raw/blog_do-i-want-to-say-happy-bday

Digitally Enhanced Civil Resistance

denisse — 2015-04-17T10:46:50Z

This reflection looks at how civil disobedience unfolds in network societies. It explores the origins of nonviolence, describes digital and non-digital tactics of non-violent protest and participation and finally comments on the possibilities of this form of civil resistance to foster individual and collective civic engagement.

Reflections of the possibilities of non-violence flooded newspapers on October 2, commemorating Gandhi’s birthday and the long-lasting legacy of civil resistance and non-violence. Debashish Chatterjee reflected on India’s founding father as “the true source” of timeless principles on his column in the New Indian Express. He claimed that his unswerving commitment to the core purpose of truth and having non-violence as the main way to achieve his goals was the formula behind the success of his bloodless revolution for political independence. Rajni Bakshi questioned the power and relevance of non-violence in our times in his article for the Hindu. “Stating and repeatedly restating our intention in favour of non-violence is an essential starting point (…) so vital to our species’ present and future”. Courage and ‘the ability to strike’, states Bakshi, are the pre-requisites of non-violence tactics; a claim that ignited reflections and considerations on the political motivations of Digital Natives and the nature of the strategies behind digital activism.

The idea of nonviolence that underpin civil resistance or ‘civil disobedience’ if you will, as outlined in the foreword of Richard Gregg’s essay The Power of Nonviolence, had its origins in the Upanishads back in the 500 BC. Since then, it traveled through Buddhism, Jainism, Jesus, Socrates, and Tolstoy among others, before making its way back to India and Gandhi in 1910. Since then, this idea has gathered “meaning, momentum, organization, practical effectiveness and power” as non-violence tactics are put into action in several instances of political and social resistance. Dr. Gene Sharp drew for the first time in 1973 a list of one hundred ninety eight methods to engage in nonviolent protest, persuasion and noncooperation in his book The Politics of Nonviolent Action. This repository was taken up in 2011 by digital activism scholars Mary Joyce and Patrick Meier, who are identifying the ways in which these methods have been digitally enhanced, in their crowd-source project Civil Resistance 2.0. Regardless of the larger debate that evaluates the effectiveness of non-violent tactics to deter the use of violence, the conceptualization of non-violent civil resistance is a body of knowledge that has not been explored from the point of view of network and information societies as of yet (Joyce, 2011).

Furthermore, tracing the idea of non-violent resistance in the light of Gandhi’s legacies is an interesting point to discuss digital strategies towards change. Is digital activism mainstreaming the use and proliferation of non-violent tactics of protest, taking them from a booming trend to an advocacy norm? Do non-violent online tactics make offline self-sustainable and continuous change more likely? Are these methods more conducive to citizen engagement and a consequent behavioral change in everyday practices? To start answering these questions we will refer back to the principles of Ahimsa and Satyagraha taken up by Gandhi for civil disobedience, complement them with Gregg’s work of the power of nonviolence, and finally with Sharp’s work on the tactics and complexities of defiance, resistance and struggles with social, economic, environmental and political objectives. These three texts will dialogue throughout this entry with the objective of understanding the nature of these methods and how they touch on civic and digital natives’ engagement.

Digital nonviolence and collective action

In Christopher Chapple’s account of nonviolence in Asian traditions, he describes the fundamentals of Ahimsa or non-violence as “the absence of the desire to kill or harm”. This concept, coupled with Satyagraha, the ‘power of truth’, was translated into what is civil disobedience and non-cooperation. Both methods were utilized to break unjust laws back in Gandhi’s struggle for political independence from the British. Aside from the moral debate on what constitutes truth and evil, we can already identify a relationship between these precepts and what sustains collective action. Mario Diani identified “shared beliefs and ties of solidarity attached to specific collective events” and “political and cultural conflicts arising for social change” as two fundamental characteristics in all sorts of social movements. The power of non-violent action and large-scale disobedience requires the intervention of suitably organized and disciplined individuals, acting collectively to stand up against authorities such as the thousands of peasants who stood up against soldiers under Gandhi’s leadership, or the thousands of Egyptian citizens who distributed copies of Sharp’s work on 198 non-violent methods to foster civil resistance and overthrow Mubarak’s regime. As stated by Gregg, the approach unified Indians by giving them the necessary self-respect, self-reliance, courage and persistence to collectively withstand the resistance efforts that ultimately led them to independence. In other words, in the midst of different ‘truths’, a shared set of beliefs and the use of non-violent methods invoked unity among citizens.

How are digital technologies mainstreaming these methods in the social imaginary of digital natives? Collective action requires the mobilization, organization and coordination of “networks of informal interactions” according to Diani’s characterization. This task is being facilitated and amplified by rapid and low-cost communication enabled by digital technology as argued in Anastasia Kavada’s essay on digital activism. She adds that the potential of internet for social movement activities lies on the possibilities of information dissemination, decision-making, and a crucial pillar for citizen engagement: the building of trust and a sense of collective identity. Therefore, although connectivity and collectivity are indeed made more likely through technology, digital tools are still value and content neutral. The challenge for digital non-violent civil resistance is the degree to which it is appeals to the populace and persuades them into being actors of the movements as opposed to loosely connected by-standers; in other words, the need for Gandhian digital leaders that transmit the need and power of civic involvement and public opinion.

Individual and collective resistance

The concept of non-violent civil resistance should be feasible and desirable for the 21^st century digital native, both in the digital and offline realm due to its individual and collective possibilities. In terms of individual resistance; while collective defiance is powerful it starts through individual awareness and everyday actions that build up the public opinion (Gregg, 1960). As Nishant Shah notes while distinguishing resistance from revolution: resistance-based change comes about to correct failures of infrastructure, administration, policy or law, and is not only an integral part of the system but it is also an encouraged form of citizen action, among others (2011). Individuals have now broader options than before to exert this resistant, starting with Sharp’s list of 198 methods. From group-coordinated persuasion strategies including social non-cooperation boycotts, withdrawal from institutions to the use of arts and symbolisms and psychological interventions, there is plenty of room for creativity and action. Furthermore, 196 of these methods have been digitally enhanced through peer-production, self-broadcasting, media attention-competition and other methods which, according to Joyce and Meier, can be feasibly executed by the fluent digital native.

What is more, aside from coordinating offline activities, individuals can also exert civil disobedience on the online realm as demonstrated by Andrew Chadwick’s list of online defiance tactics in Internet Politics. Instances of hacktivism, denial-of-service boycotts and virtual sit-ins (Kavada, 20120) are a few examples of expressions of activism through non-cooperation that showcase the digital autonomy of netizens. For example, recently, the Vietnamese activist group Viet Tan launched a visible and creative online campaign showing citizens how to remove the block from the Facebook site, denouncing state’s censorship and advocating for freedom of expression through ethical hacking. Ultimately, non-violent resistance methods have never been as relevant as today, when citizens are recurring to new mechanisms of participation and contestation to claim their rights, reclaim citizenship and assert democratic freedoms through increased participation (Sharp, 2002; Khanna, 2012).

On the side of possibilities for enhanced collectivity, it is worth looking into the moral covenants present in social justice struggles. Gregg’s work, in spite of being written in 1935 and revised in 1960, provides a very up to date description of the power of information in network societies:

“Although there have been violations of moral laws in the world, there has never been such clear, strong recognition on the part of the holders of power of the importance of public opinion […] shown by propaganda and censorship practiced by governments and the press”.

Whether it comes from the state, civil society or the citizens; attempts to put justice, democracy and rightness at the forefront of all public discourse is today a norm, demonstrating the persuasive power of moral laws if put at the core of citizen action. Glasius and Pleyers also state that democracy, social justice and dignity are the main tenets of collective action enabling solidarity networks and the rise of a collective consciousness that transcends borders (2012). In this respect, it seems that connectivity and collectivity to engage in non-violent resistance is made more likely through technology, and although these tools remain ‘value neutral’, the processes of change will be defined by the consistency between methods and rhetoric brought forward by the citizen. This will also lead to a more complete model of citizenship as these individuals take ownership of the methods, content and the values cross-cutting both; not only for and during the protest, but as a value system defining coherent every day activities and the exercise of responsible democracy beyond the spectacle of mass protests (Pleyers, 2012; Shah, 2013).

Conclusion

Gandhi’s implementation of civil disobedience methods and his adherence to Ahimsa were the result of a combination of religious and cultural factors, which coupled with education and experience, deemed his beliefs a lifestyle as opposed to a mere political strategy. This reflection puts the citizen on the spot light. Having non-violent and digitally facilitated methods of protest and participation on hand what is defining the political motivations and engagement of the digital native? Having the flexibility to adapt these methods to their skills and lifestyles, what is holding back the civic energy of the 21st century citizen? According to Gaventa and Barrett, confidence, awareness and self-identity are the pre-conditions for citizenship and action. The first two can be fostered by non-violence: Sharp argues that experience in applying effective non-violent struggles increases self-confidence, while Gregg explains how unity is a result of adding oneself to a mass civil movement. The latter: self-identity and how the citizen looks at its role in the larger discourse of social struggles, as well as other factors that enhance its civic engagement, sense of citizenship and creativity in political movements, is a question I will leave open to explore in my following blog posts.

Sources

“198 Methods of Nonviolent Action” The Albert Einstein Institution http://www.aeinstein.org/organizations103a.html
“iRevolution. From Innovation to Revolution” last updated April 26, 2012 http://irevolution.net/tag/gene/
Chapple, Christopher. Nonviolence to animals, earth, and self in Asian traditions. SUNY Press, 1993.
Gaventa, John, and Gregory Barrett. "So what difference does it make? Mapping the outcomes of citizen engagement." IDS Working Papers 2010, no. 347 (2010): 01-72.
Gregg, Richard Bartlett, and Mahatma Gandhi. The power of non-violence. Clarke, 1960.
Horgan, John. “Egypt’s revolution vindicates Gene Sharp’s theory of nonviolent activism” Last updated February 11, 2010. Scientific American: http://blogs.scientificamerican.com/cross-check/2011/02/11/egypts-revolution-vindicates-gene-sharps-theory-of-nonviolent-activism/
Joyce, Mary C. ed. Digital activism decoded: the new mechanics of change. IDEA, 2010.
Joyce, Mary. Last updated November 29, 2012. “Webinar on Digital Nonviolence” Meta-Activism: Activism analysis for the digital age. http://www.meta-activism.org/2012/11/wedinar-on-digital-nonviolence/
Khanna, Akshay. "Seeing Citizen Action through an ‘Unruly’Lens."Development 55, no. 2 (2012): 162-172.
Meier, Patrick. Last updated April 25, 2012. “Civil Resistance 2.0: A new database of methods” Meta-Activism: Activism analysis for the digital age http://www.meta-activism.org/2012/04/civil-resistance-2-0-a-new-database-of-methods/
Pleyers, Geoffrey. "Beyond Occupy: Progressive Activists in Europe." Open Democracy: free thinking for the world 2012 (2012): 5pages-8.
Sharp, Gene. "The politics of nonviolent action, 3 vols." Boston: Porter Sargent(1973).
Sharp, Gene “From Dictatorship to Democracy: A conceptual framework for liberation” The Albert Einstein Institution.(2010)
Travers, Will. “Civil disobedience for the digital age” Last updated December 23, 2010. Waging NonViolence http://wagingnonviolence.org/feature/civil-disobedience-for-the-digital-age/

For more details visit https://cis-india.org/digital-natives/blog/digitally-enhanced-civil-resistance

Digitally Analogue

nishant — 2015-04-24T12:00:09Z

Why there is nothing strictly analogue anymore, examines Nishant Shah in this column that he wrote for the Indian Express.

It is a given, that in the fight between the digital and the analogue, you have a certain perspective or an opinion. If you are a bibliophile and crave for the smell of second-hand books and the feel of freshly uncut pages, you probably object to e-readers and tablets which give you a book-like experience that is not quite the same. If you enjoy photography, you still value old film rolls, techniques of complex editing, and the sepia-coloured flatness that the film has to offer. If you are a cinegoer, you cherish a secret fondness for those days when the camera attempted to capture a realism which was stark and more believable than reality. You might miss receiving and writing letters, might get annoyed by the lightning fast expectations of communication, and are horror struck at the idea of buying clothes online, foregoing the pleasures of window shopping.

For each argument that is made in favour of the analogue, there will be an equally strong and strident voice that elucidates the joys and possibilities that the digital has to offer. The techno-savant will point out that the easy availability of digital technologies has democratised the realms of cultural production, granting more access and diversity to expressions from different cultures. It should be mentioned that the huge possibilities of manipulating, reproducing and transferring digital data, without any loss to the original has resulted in new forms of intricate and subversive cultural production. The speed of access and communication has mobilised resources and people in unprecedented ways, to make changes in their environments, empowering the citizen as an agent of change rather than a beneficiary of change.

In all these debates, there will be valid and contradictory arguments that will coexist, each extolling the virtues of their analogue or digital positions. While there is no correct position to take in this debate, there is something else that I want to draw our attention to. In both these debates, which seem to be about technologies, there is a presumed focus only on consumption of technology products. Or, in other words, in this over-emphasis about whether the final product should be consumed using digital or other technologies, there is a complete and total neglect of technologies of production that shape these cultural objects. This betrays two things for us to ponder over.

The first is about our relationship with the technologies that we use. As technologies, especially digital technologies become ubiquitous, easily affordable and available to us on mobile interfaces, and emphasises ease of access, there also seems to be an alienation of the user from conditions and modes of production. We seem to position ourselves only as consumers of tech products — often reducing our interaction with these technologies as spectators, or audiences or users. This is ironical because, it seems to perpetuate the schism between the digital and the analogue, while actually hiding the fact that most of our so-called analogue products have undergone dramatic change in their modes of production, which are facilitated and shaped almost entirely by digital technologies. You might enjoy the tactical experience of picking up a print book, but it might be good to realise that the entire book was put together by using digital interfaces. And while the book might seem to be a non-digital object, even the way it reaches the last mile — through e-commerce websites like Flipkart, or even your local stores, where it gets stored, sorted, and indexed — is also through a digital environment.

The second thing that this faux debate exposes to us is the futuristic dream of convergence. Convergence as a concept has been bandied around for about a decade now, where all our existing modes of living, facilitated by different technologies, are to be translated into the digital, thus seamlessly available through a single device which can perform everything. Convergence is the Holy Grail that marks our aspirations of the future. And debates of the analogue versus the technological sustain that illusion that it hasn’t really been achieved yet. However, as you look around you, you quickly realise that the analogue networks that we fantasise about very rarely exist. The analogue-digital divide is often reduced to the physical-virtual dichotomy and this is a false one. Analogue referred to certain kinds of technological practices where the human agent, by using the technological network could perform certain functions. So the older telephone networks, for instance, were electronic but analogue. However, our telecommunication went digital way before the phone became smart.

While those of us who were not born digital natives — we still remember what an audio cassette looks like and the smell of screen printing — will negotiate with the form of our access to cultural objects, it is also time to realise that being non-digital is no longer an option. And that what we think of as analogue, is often only a form, because the mode of production, design and distribution has gone digital when we were not looking. So it is good that you are reading this in print, as a part of a newspaper, but this column (like all other items in this publication) was conceived, written, delivered and printed entirely using digital interfaces. These are objects which now need to be thought of as digitally analogue.

Read the original published by the Indian Express on May 27, 2012

For more details visit https://cis-india.org/digital-natives/digitally-analogue

Digital transitions in the newsroom: How are Indian language papers adapting differently?

zeenab — 2017-02-03T01:50:20Z

In a new report published by the Reuters Institute for the Study of Journalism and Centre for Internet and Society, Zeenab Aneez explores how Indian newsrooms are adapting their workflow and processes to cater to an increasing digital audience and the implications these changes have on how journalists produce news.

This was published on the website of the London School of Economics and Political Science on January 16, 2017.

Global discussions about how the rise of the Internet has impacted journalism and news publishers has involved accounts of newspapers stopping publication altogether, or bringing their presses to a halt in order to direct resources to publishing solely digital content as in the case of Newsweek or the Independent. Large newspapers like The New York Times and The Guardian have successfully managed to transition from print only publications to multimedia news providers, bringing out both print and digital news but this is an ongoing and costly process.

In the Indian context however, things are a bit different, especially with regard to Indian language newspapers whose print business remains profitable, which positively impacts the dynamics of this transition. For our report, we interviewed over 30 senior editors, managers and rank-and-file journalists of three newsrooms – Hindustan Times, Dainik Jagran and Malayala Manorama – to understand how large Indian newspapers are reorganising themselves to cater to the demands of the digital space.

It has always been known than the print industry in India is still growing and we found that this leaves big Indian newspapers in a more comfortable position when it comes to investing in digital operations. Contrary to our assumptions, we discovered that these newspapers are taking aggressive steps to capture India’s growing digital audience and while Hindustan Times’ transition is very similar to English-language newspapers abroad, both Malayala Manorama and Dainik Jagran have adopted approaches that are specific to their niche audience and their position as market leaders.

Expansion rather than transition

In contrast to the Hindustan Times, which has reorganised and equipped its existing print newsroom to do print as well as digital and mobile journalism, both the Indian language newspapers have focused on launching digital operations that run parallel to the print newspaper organisation.

This involved creating new brands (Jagran Online, Jagran Josh, Manorama Online), opening up new offices and hiring new personnel geared towards putting purely digital media products, that are not limited to news.

Sukirti Gupta, CEO of MMI Online explains, “When we started thinking of our digital strategy, we were not looking so much at news but asking if there are new areas of growth as a media company and content was the first thing that seemed exciting for us. We looked at two genres that we thought would be great – health and education.”

Jagran Online includes ten websites covering news, health, entertainments, blogging and classifieds. Manorama Online lists fifteen websites as part of their operations, of which about ten are news, feature or content websites while the rest include a matrimonial site, classifieds and portals for real estate listings and doctor’s appointments.

Changing rhythms in the newsroom

The production and distribution of digital news content for Malayala Manorama and Dainik Jagran is handled primarily by their respective digital counterparts from a separate newsroom. In adopting this approach, both newspapers have partially shielded their traditional newsrooms from the difficulties that arise when moving from a print to a digital newsrooms. At the same time Manorama Online and MMI Online, which operate as start-ups within these incumbent organisations, partially avoid the inertia that comes from their established organisational and professional cultures. Although print reporters are not directly involved with the digital publication, they continue to be the primary source of news for the website and mobile applications and have to adapt their workflow according to the demands of the online space.

This means that breaking news, a prominent feature of online news, has been made a priority for all reporters. “The journalism remains the same,” says Santosh Jacob George, Editor, Manorama Online, “the only difference is that we have to break the news ourselves while print has the whole day to produce the story. We’ve requested our print reporters to file first for online, either directly into the CMS or via WhatsApp.” At Dainik Jagran, Digital Editor Shekhar Tripathi, has the right to ask a reporter to file the story immediately for the website. “First our policy was print but now online is our first priority, but not at the cost of print. If a story breaks at 8 am, it first comes to me on WhatsApp. If I’m interested, I ask the reporter for more details and then to file the story. Our print reporters have gotten into the habit of filing stories online, they give us the facts first and add perspective later,” he says.

This change in rhythm has not come easily to the print newsrooms which are accustomed to filing stories towards an evening deadline but efforts by management are towards promoting a systematic collaboration between the print and online desks. Dainik Jagran’s Chief Editor has made digital a part of every journalist’s Key Result Area (KRA). “So it’s not just the digital team’s responsibility but now everyone has it in his list of duties and responsibilities to support digital,” explains Gupta. At Malayala Manorama, a clear set of guidelines to streamline workflow were introduced; ‘They called in senior people from print to have detailed discussions on this and our senior editors also visited individual bureaus and spoke to reporters there,’ informs an associate content producer, recalling efforts to sensitise print journalists to the demands of digital news.

Emergence of new forms of newswork

Apart from the changes in workflow, the medium demands the use of various new tools and methods to gather, publish and distribute news. This has resulted in the emergence of new kinds of newswork performed by a new category of news workers. At the Hindustan Times newsroom, this work is performed by journalists who work on the online and audience engagement desks while at Dainik Jagran and Malayala Manorama, it is carried out by ‘content producers’ of the digital newsrooms. Although writers and editors for Manorama Online are journalism graduates who have also undergone journalism training specific to MM’s writing styles and journalistic values, they are designated as ‘content producers’ to differentiate their role from that of print journalists. At MMI Online, content producers do not necessarily possess prior journalistic experience, but have experience in web content production.

These content producers are social media savvy, have an eye for trending topics, are acutely aware of their competition and feel directly responsible for performance of their stories and subsequently, revenue. “We have to be very quick and prepare keyword-stuffed, trending news in a matter of minutes. It’s a race not just to get clicks but to retain the audience,” informs a junior content producer at Jagran Josh. “In print, your job [is], you write your story and you are done. With online we are more responsible for the outcomes. A well-researched story may not garner too many views so we have the option and the responsibility to package and redistribute the story until it finds the audience,” explains a senior content producer at Manorama Online.

Aside from these key observations, our interviews revealed the increased use of audience analytics combined with the introduction of new applications like Chartbeat and Parse.ly that analyse performance of stories and aid in editorial decision making, the increased use of social media sites like Facebook and Twitter as a source of news and distribution, experiments with new forms of storytelling, especially with the use of mobile phones and a renewed focus on hyperlocal news especially in the case of Indian-language publications.

Our findings, which are limited to observations of what changes are taking place within newsrooms and how this is impacting journalists, open up several questions about the current state of journalism in India, the increasing interdependence on social media platforms, especially Facebook, the use of external software to make editorial decisions, the evolving role of journalists in digital newsrooms and finally, the question of developing a sustainable business model for news on the web.

This article is based on a report co-authored by Zeenab Aneez, Sumandro Chattapadhyay from the Centre for Internet and Society, Vibodh Parthasarathi of the Centre for Culture, Media and Governance, Jamia Milia Islamia and Rasmus Kleis Nielson of the Reuters Institute for the Study of Journalism. The open access report can be read and downloaded on the Reuters Institute website here.

For more details visit https://cis-india.org/raw/london-school-of-economics-and-political-science-january-16-2017-digital-transitions-in-the-newsroom-how-are-indian-language-papers-adapting-differently

Digital Transition in Newspapers in India: A Pilot Study

zeenab — 2016-07-20T11:43:53Z

Introduction

This pilot study situates itself at the intersection of global trends in news and journalism, and emergent practises of legacy print media in India. Our aim is to explore how legacy print newspapers are transitioning to the online space. The study will address questions in two thematic clusters: 1) the work of journalism, and 2) how the emergence of the digital, both as a source of news, and the medium of distribution, is shaping the work of newspaper journalists, which has expanded to include various functions particular to the digital environment. And two, newsroom practices, which focus on the different modalities of convergence emerging in Indian newsrooms, and the organisational re-engineering that is being attempted in order to do journalism in a space where professional editors and journalists no longer have dominance with respect to the production and distribution of content.

News Culture in Transition

The influx of digital technology combined with advancements in the field of telecommunications has had a disruptive effect on the global news industry. This year’s World Press Trends survey, released last month, reports that at least 40 per cent of global internet users read newspapers online and that in most developed countries, readership on digital platforms has surpassed that in print(WAN-INFRA, 2016). However, while revenue from print is said to be declining, it still makes up for more than 92 per cent of all newspapers revenues. At the same time, circulation increased by 4.9 per cent globally, mostly owing to the 7.8 per cent growth in numbers from India, China and other parts of Asia which made up 62% of the global average daily print unit circulation in 2015. This growth, the report suggests, is a function of low prices and expanding literacy in these markets.

While newspapers are a thriving industry in India, newspaper organisations and journalists are adopting new technology in order to remain relevant in a fast changing environment (Chattopadhyay 2012, Panda 2014). One one hand, they are swept up in the disruptive shifts in the global media economy, while on the other, they are in a unique position to convert this disruption into an opportunity.

The WPT report also notes, perhaps to the relief of those struggling to find a sustainable revenue model for digital news, that revenue from paid digital circulation has increased 30 per cent in 2015 and that one in five readers from the countries studied are willing to pay for online news. Revenue from digital advertising on the other hand, is growing at the slower pace of 7.3 per cent.

The report points out that there is a huge opportunity in mobile growth, with more than 70 per cent of readers in countries like USA, UK, Australia and Canada reading newspapers via a mobile device. Similar trends can be seen in India, as internet usage here is increasingly shaped by mobile growth (Google India Report, 2015). The fact that many digital-born news sites are adopting a mobile-first strategy (Sen and Nielsen, 2016) reflects this. More recently, Hindustan Times has hired a mobile editor to build a team of over 700 journalists specialising in mobile journalism.

Earlier this year the Reuters Institute for the Study of Journalism released a report on digital news start-ups in India (Sen and Nielsen, 2016), which explores how digital-born news start-ups are developing new editorial priorities, funding models and distribution strategies for news in the Indian digital media market. The study, which included observing the practices of The Quint, Scroll, The Wire, Khabar Lahariya, Daily Hunt and InShorts, concluded that India was not short of noteworthy experiments in journalism and online news. It also found that more news publishers are adopting mobile-first approaches, given that internet use in India is increasingly through mobile devices. More relevant to this study, the report established that social media has emerged as a tool for distribution and also stated that digital news start-ups are turning their focus to Hindi and local language content, in order to serve new audiences.

Studying the Effects of Convergence

Their digital transition can be witnessed on two counts: publishing with digital and publishing for digital. The first involves a shift towards using the digital in the process of sourcing and publishing news. Workflow is managed by advanced content management systems, news articles contain multimedia and interactivity that require technical expertise, and the web and social media are increasingly becoming a reliable source of primary and secondary information for journalists. Second, publishing for the highly competitive comes with it’s own challenges. Distribution and consumption of news is increasingly being carried out on digital platforms, fostering a culture of interdependence that impacts news providers in previously unforeseen ways. As the decision to prioritise their digital products take hold, newsrooms themselves evolve to contain a diverse range of skill and expertise.

According to the 2015 Trends in Newsroom report, editors and senior reporters in newsrooms across the globe are experimenting with new ways of storytelling using podcasts, chat apps, automation, virtual reality and gamification, as well as dealing with new challenges with respect to source protection in the face of increased surveillance and intermediaries like Facebook and Google and reporting on culturally sensitive subjects(World Editors Forum, 2015).

The dynamics of these shifts in different countries may be shaped by several factors including the availability of human and financial resources, and pace of adoption of new technologies by the readers. In markets like Japan, complexities of the existing newspaper trade in the country act as a deterrent to technological change (Villi and Hayashi, 2014). Given the pace at which the media ecology of the web evolves; this transition is an ongoing process characterised by experiments in business, marketing and editorial strategies. A good example of such an experiment is last week’s decision by leading Indian newspapers, to make their content unavailable to those consumers who had ad-blocking software installed.

Such a shift also demands that we ask new questions of news in journalism. In his paper on studying computational and algorithmic journalism, C. W. Anderson tackles how sociologists and media scholars can frame inquiries related to journalism, given its computational turn (Anderson, 2012). He suggests using the added lens of ‘technology’ and ‘institutions and fields’ to Michael Schudson’s (Schudson, 2010) typology on the sociology of news which approaches the study of news from economic, political, cultural and organisational approaches. While most of these are self-explanatory, by institutions and fields, he refers to the ‘field of journalism’ as a whole and the different actors that shape it. This frame will examine the cultural power struggles that occur within the field and the way these struggles shape newsroom practises and news content (Anderson, 2012). Anderson adds that it is imperative to understand that the dynamics of the field of journalism are closely connected to nearby fields which now include computer science, web development and digital advertising.

We adopted a similar approach for our study. We began our inquiry by asking questions about how the emergence of digital technologies and the Internet are changing the process of producing news and how news organisations are rising up to the challenges posed by the digital space: what technologies and software are being used in the production and distribution of news in India, how are these technologies and softwares influencing the process of news production and distribution, how are the everyday practices and roles with respect to journalistic and editorial work transforming with their transition to digital, how do media agencies conceptualise and measure online viewership, and how do these metrics impact journalistic and editorial practices.

These questions led us to explore how leading legacy print newspapers across three language markets - English, Hindi and Malayalam - are making the transition from producing news stories exclusively for print to producing multimedia stories for the highly competitive and and diverse media ecology of the web.

Research Plan

As already mentioned, the study is divided into two thematic clusters: work of journalism and newsroom practises.

The former will include asking questions related to strategies and skills of information gathering and validation, methods and tools of communicating a news story in an online-first (or simultaneously print and online) environment, personal engagements with audiences via social media websites, new methods of performance assessment and sources and practices of learning and capacity building.

The latter will explore how choice/emphasis of content and reportage is being re-shaped by the digital environment by inquiring into changes in editorial responsibilities, dynamics of decision making, news-making workflows, technical diversity of the work force, and interaction between news producers within an increasingly convergent newsroom.

This being a pilot study, we will conduct intensive interviews with journalists, editors, and management personnel associated with one newspaper in each language market: 1) Hindustan Times in English, 2) Dainik Jagran in Hindi, and 3) Malayala Manorama in Malayalam. We selected these three languages due to their large market sizes and geographic distribution, and selected the newspapers for either their pioneering efforts in adopting digital technologies, or their dominant position in terms of circulation.

The research team includes Zeenab Aneez and Sumandro Chattapadhyay from CIS, and RISJ Director of Research Rasmus Kleis Nielsen. Vibodh Parthasarathi from CCMG, Jamia Millia Islamia, will contribute to the study as an advisor.

References

Anderson, Christopher W. 2013. ‘Towards a Sociology of Computational and Algorithmic Journalism’. New Media & Society 15 (7): 1005-1021.

Bajaj, Ambrish. 2016. “Indian news sites lost 100 million page views and $500K in three weeks - and had no clue why” http://factordaily.com/indian-news-sites-lost-100-million-page-views-500k-three-weeks-no-clue/.

Chattopadhyay, Saayan. 2012. ‘Online Journalism and Election Reporting in India’. Journalism Practice 6 (3): 337-48. doi:10.1080/17512786.2012.663596.

Coddington, Mark. 2014. ‘Defending Judgment and Context in “original Reporting”: Journalists’ Construction of Newswork in a Networked Age’. Journalism 15 (6): 678–95.

– 2015. ‘The Wall Becomes a Curtain: Revisiting Journalism’s News–business Boundary’. Boundaries of Journalism: Professionalism, Practices, and Participation. New York: Routledge. [forthcoming]. Accessed from http://markcoddington.com/wp-content/uploads/2014/09/CoddingtonFINAL.NewReferences.docx.

Diakopoulos, Nicholas, and Mor Naaman. 2011. ‘Towards Quality Discourse in Online News Comments’. In Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work, 133–42. ACM. http://dl.acm.org/citation.cfm?id=1958844.

Diakopoulos, Nicholas, Mor Naaman, and Funda Kivran-Swaine. 2010. ‘Diamonds in the Rough: Social Media Visual Analytics for Journalistic Inquiry’. In Visual Analytics Science and Technology (VAST), 2010 IEEE Symposium on, 115–22. IEEE. http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5652922.

Hermida, Alfred. 2010. ‘Twittering the News: The Emergence of Ambient Journalism.’ Journalism Practice. Special Issue on the Future of Journalism. 4 (3): 297-308. doi:10.1080/17512781003640703.

Jalarajan, Sony, Rohini Sreekumar, and Nithin Kalorth. 2014. ‘“Tweeting” the News: Twitter Journalism as a New Age Crowd News Disseminator in India’. http://euacademic.org/UploadArticle/317.pdf.

Kilman, Larry. 2015. ‘World Press Trends: Newspaper Revenues Shift To New Sources - WAN-IFRA’. World Press Trends. June 1. http://www.wan-ifra.org/press-releases/2015/06/01/world-press-trends-newspaper-revenues-shift-to-new-sources.

K. J., Shashidar. 2016. ‘Hindustan Times has appointed a Mobile Editor’. Published online on Medianama.com. http://www.medianama.com/2016/07/223-hindustan-times-has-appointed-a-mobile-editor/.

Nielsen, Rasmus Kleis, Frank Esser, and David Levy. 2013. ‘Comparative Perspectives on the Changing Business of Journalism and Its Implications for Democracy’. The International Journal of Press/Politics 18 (4): 383-91. doi:10.1177/1940161213497130.

Örnebring, Henrik. 2010. ‘Technology and Journalism-as-Labour: Historical Perspectives.’ Journalism. February. 11 (1): 57-74. doi: 10.1177/1464884909350644.

Panda, Jayanta K. 2014. ‘Impact of Media Convergence on Journalism: A Theoretical Perspective’. Pragyaan, 14.

Paulussen, Steve and Pieter Ugille. 2008. ‘User Generated Content in the Newsroom: Professional and Organisational Constraints on Participatory Journalism.’ Westminster Papers in Communication and Culture. 5(2): 24-41.

Royal, Cindy. 2010. ‘The Journalist as Programmer: A Case Study of The New York Times Interactive News Technology Department.’ Presented at the International Symposium in Online Journalism, The University of Texas at Austin, April 20. Accessed from https://online.journalism.utexas.edu/2010/papers/Royal10.pdf.

Schudson, Michael. 2010. ‘Political Observatories, Databases * News in the Emerging Ecology of Public Information’. Daedalus. 139(2): 100–109. doi:10.1162/daed.2010.139.2.100.

Scott, Ben. 2005. ‘A Contemporary History of Digital Journalism.’ Television & New Media. February. 6(1): 89-126. doi: 10.1177/1527476403255824.

Sen, Arijit and Nielsen, Rasmus Kleis. 2016. Digital Journalism Start-Ups in India. Reuters Institute for the Study of Journalism. Accessed from: http://reutersinstitute.politics.ox.ac.uk/sites/default/files/Digital%20Journalism%20Start-ups%20in%20India_0.pdf.

‘Nine top #TrendsinNewsrooms’. 2015. WAN-IFRA blog. http://blog.wan-ifra.org/2015/06/02/nine-top-trendsinnewsrooms-of-2015.

Villi, M., and K. Hayashi. 2014. ‘“The Mission Is to Keep This Industry Intact”: Digital Transition in the Japanese Newspaper Industry’. In 64th Annual International Communication Association (ICA) Conference, Seattle, WA, 22-26 May.

For more details visit https://cis-india.org/raw/digital-transition-in-newspapers-in-india-pilot-study

Digital Natives with a Cause?— Workshop in South Africa—FAQs

tettner — 2015-05-15T11:35:11Z

The second international Digital Natives Workshop "My Bubble, My Space, My Voice" will be held in Johannesburg from 7 to 9 November 2010. Some frequently asked questions regarding the upcoming workshop are answered in this blog entry.

1. When and where is the workshop going to be held?

The workshop will take place over three days from 7 to 9 November 2010, in Johannesburg, South Africa.

2. Who should apply?

The organizers, The African Commons Project, Hivos and the Centre for Internet and Society are interested in hearing from young people, who utilize digital technologies to create social change in their societies or social circles.

Further, the regional focus of the workshop is on Africa, hence, only African citizens or those in an African setting should apply.

3. How can I apply?

You can fill an online application. Alternatively, you can email digitalnatives@cis-india.org and ask for an email application.

4. What is Digital Natives with a Cause?

"Digital Natives with a Cause?" is an international, collaborative research project which aims to increase the current understanding of Digital Natives (there is not one single definition, that’s why we’re doing this project! – but it could be understood as people who interact naturally with digital technologies) and their role in their particular societies.

5. What are the objectives of Digital Natives with a Cause? How does this workshop fit in?

"Digital Natives with a Cause?" aims to incorporate a first-person narrative of the use of technology by youth for social change into the ongoing dialogue. To do this, several case studies of varying cultural backgrounds and diverse methodologies will be compiled into a book. The case studies will be the result of three-day workshop conducted across the developing world. Last summer the Asian workshop happened in Taiwan. Next spring the South American workshop will take place in Chile.

"Digital Natives with a Cause?" also aims to incorporate the participants into a broad network of Digital Natives from around the world, with similar methodology and approach. Through this network, Digital Natives will be able to express concerns, share resources, stay connected with peers and learn from each other.

You can read a report on "Digital Natives with a Cause?" here.

6. OK, so what can I expect from this workshop?

You can expect an informal setting where interactive methods of communication help you gain a better understanding of the context of your project. For example, you will get to meet and interact with the participants of the previous workshop in Taipei. You can expect to reflect about your project: Your motivation, methodology, focus, and context, to name a few, and to draw parallels into other projects in the region. You can expect to interact with a varied and diverse group of young people from around Africa, who like you, use technology for social causes. Overall, you can expect to gain a new perspective about yourself, and the importance of your work.

7. Will I learn any new skills in this workshop?

The short answer is no. The "Digital Natives with a Cause?" project does not aim to train or to build existing capacities among youth users of technology. That said, you will definitely gain a lot of perspective on your individual project and you will learn how it relates to ongoing development processes in the region. You will also meet, interact and hopefully befriend other young users of technology like yourself, enlarging your scope and enriching your experience.

8. Will expenses be covered?

Yes. Expenses associated with the workshop (travel and accommodation) will be provided for selected participants.

9. When is the last date to apply?

The last day to apply is Tuesday, 12 October 2010.

10. Where can I get more information?

Do check out www.digitalnatives.in for more information, and please email digitalnatives@cis-india.org for questions and concerns.

For more details visit https://cis-india.org/digital-natives/blog/digital-natives-workshop-faqs

Digital Natives with a Cause? Thinkathon: Position Papers

praskrishna — 2015-05-15T11:34:35Z

The Digital Natives with a Cause? Thinkathon conference co-organised by Hivos and the Centre for Internet and Society is being held from 6 to 8 December at the Hague Museum for Communication. The position papers are now available online.

The emergence of digital and Internet technologies have changed the world as we know it. Processes of interpersonal relationships, social communication, economic expansion, political protocols and governmental mediation are all undergoing a significant translation, across the world, in developed and emerging Information and Knowledge societies. These processes also affect the ways in which social transformation, political participation and interventions for development take place.

The programme has three main components. The first is to incorporate the users (often young, but not always so) as stakeholders in the construction of policies and discourse which affect their lives in very material ways. The second is to capture, with a special emphasis on change, different relationships with and deployment of technologies in different parts of the world. The third is to further extend the network of knowledge stakeholders where scholars,practitioners, policy makers and the Digital Natives themselves, come together in dialogue to identify the needs and interventions in this field.

In the late summer of 2010 two workshops, in Taiwan and South Africa, brought together 50 Digital Natives from Asia and Africa to place their practice in larger social and political legacies and frameworks. The ‘Talking Back’ workshop in Taiwan looked at the politics, implications and processes of talking back and being political and the ‘My Bubble, My Voice and My Space’ workshop in Johannesburg looked at change, change processes and the role of Digital Natives in it.

For the Digital Natives with a Cause? Thinkathon that will be held in The Hague, The Netherlands from 6 to 8 December 2010, Digital Natives from the workshops in Taipei and Johannesburg have provided us with their take on social change and political participation in the following position papers. They look at issues of: what does it mean to be a Digital Native? What is the relationship of people growing up with new technologies and change? What are the processes by which change is produced? Can you institutionalize Digital Natives with a Cause Activities? How do you make it sustainable in each context?

We hope you will find the Digital Natives with a Cause? position papers inspiring, thought-provoking and challenging.

Download the position papers here [PDF, 1173 KB]

For more details visit https://cis-india.org/digital-natives/blog/position-papers

Digital Natives with a Cause? Thinkathon: Position Paper

praskrishna — 2015-05-08T12:22:29Z

The Digital Natives with a Cause? research inquiry seeks to look at the potentials of social change and political participation through technology practices of people in emerging ICT contexts. In particular it aims to address knowledge gaps that exist in the scholarship, practice and popular discourse around an increasing usage, adoption and integration of digital and Internet technologies in social transformation processes. A conference called Digital Natives with a Cause? Thinkathon was jointly organised by CIS and Hivos in the Hague in December 2010. The Thinkathon aimed to reflect on these innovations in social transformation processes and its effects on development, and in particular to understand how new processes of social transformation can be supported and sustained, how they can inform our existing practices, and provide avenues of collaboration between Digital Natives and "Analogue Activists".

For more details visit https://cis-india.org/digital-natives/publications/position-paper

Digital Natives with a Cause? Report

praskrishna — 2015-04-17T11:04:51Z

Youth are often seen as potential agents of change for reshaping their own societies. By 2010, the global youth population is expected reach almost 1.2 billion of which 85% reside in developing countries. Unleashing the potential of even a part of this group in developing countries promises a substantially impact on societies. Especially now when youths thriving on digital technologies flood universities, work forces, and governments and could facilitate radical restructuring of the world we live in. So, it’s time we start listening to them.

For more details visit https://cis-india.org/digital-natives/publications/dn-report

Digital Natives with a Cause? - Workshop in Santiago FAQs

tettner — 2015-05-15T11:46:01Z

The third and final workshop of the Digital Natives with a Cause? research project will take place in Santiago, Chile, from 8 to 10 February 2011. Below are some frequently asked questions.

The Open call for participation can be found here

1.When and where is the workshop going to be held?
The workshop will take place over three days from 8 to 10 February 2011, in Santiago, Chile.

2. Who should apply?
The organizers,Rising Voices, Hivos and the Centre for Internet and Society are interested in hearing from young people, who utilize digital technologies to create social change in their societies or social circles.
Further, the regional focus of the workshop is on Latin America and The Caribbean, hence, only those citizens or those in that setting should apply. The event is not public in nature, only those who fit the criteria and are selected will be invited to participate. However, there might be a larger public event associated with the workshop.

3. How can I apply?
You can fill an online application. Alternatively, you can email digitalnatives@cis-india.org and ask for an email application.

4. What is Digital Natives with a Cause?
"Digital Natives with a Cause?" is an international, collaborative research project which aims to increase the current understanding of Digital Natives (there is not one single definition, that’s why we’re doing this project! – but it could be understood as people who interact naturally with digital technologies) and their role in their particular societies.

5. What are the objectives of Digital Natives with a Cause? How does this workshop fit in?
"Digital Natives with a Cause?" aims to incorporate a first-person narrative of the use of technology by youth for social change into the ongoing dialogue. To do this, several case studies of varying cultural backgrounds and diverse methodologies will be compiled into a book. The case studies will be the result of three-day workshop conducted across the developing world. Last summer the Asian workshop happened in Taipei, Taiwan, and last fall the African workshop happened in Johannesburg, South Africa.
"Digital Natives with a Cause?" also aims to incorporate the participants into a broad network of Digital Natives from around the world, with similar methodology and approach. Through this network, Digital Natives will be able to express concerns, share resources, stay connected with peers and learn from each other.
You can read a report on "Digital Natives with a Cause?" here.

6. OK, so what can I expect from this workshop?
You can expect an informal setting where interactive methods of communication help you gain a better understanding of the context of your project. For example, you will get to meet and interact with the participants of the previous workshop in Taipei and Johannesburg. You can expect to reflect about your project: Your motivation, methodology, focus, and context, to name a few, and to draw parallels into other projects in the region. You can expect to interact with a varied and diverse group of young people from around Latin America and the Caribbean who like you, use technology for social causes. Overall, you can expect to gain a new perspective about yourself, and the importance of your work.

7. Will I learn any new skills in this workshop?
The short answer is no. The "Digital Natives with a Cause?" project does not aim to train or to build existing capacities among youth users of technology. That said, you will definitely gain a lot of perspective on your individual project and you will learn how it relates to ongoing development processes in the region. You will also meet, interact and hopefully befriend other young users of technology like yourself, enlarging your scope and enriching your experience.

8. Are there any language requirements?
Yes. Even though the communication during the workshop will take place both in Spanish and English, we really need the participants to have at least a working proficiency of English to be able to interact both with the organizers who come from India and the Netherlands, as well as with the participants from other workshops, thus fully contribute to the project.

9. Will expenses be covered?
Yes. Expenses associated with the workshop (travel and accommodation) will be provided for those selected participants.

10. When is the last date to apply?
The last day to apply is Tuesday, 4 January 2010.

11 Where can I get more information?
Do check out www.digitalnatives.in for more information, and please email digitalnatives@cis-india.org for questions and concerns. We would be pleased to answer them.

For more details visit https://cis-india.org/digital-natives/blog/digital-natives-with-a-cause-workshop-in-santiago

Digital Natives with a Cause?

nishant — 2015-05-15T11:31:14Z

Digital Natives With A Cause? - a product of the Hivos-CIS collaboration charts the scholarship and practice of youth and technology with a specific attention for developing countries to create a framework that consolidates existing paradigms and informs further research and intervention within diverse contexts and cultures.

The Centre for Internet and Society, Bangalore and Hivos have assessed the state of knowledge on the potential impact of youth for social transformation and political engagement in the South. This report ‘Digital Natives with a Cause?’ charts the scholarship and practice of youth and technology and informs further research and intervention within diverse contexts and cultures.

The report displays that digital natives have a potential impact as agents of change. It concludes that multidisciplinary theoretical approaches venturing beyond the cause-and-effect model and providing the necessary vocabulary and sensitivity are crucial to understanding Digital Natives. The lament that youths are apolitical is a result of insufficient attention to activities that do not conform to existing notions of political and civil society formation. Digital Natives are sensitive and thoughtful. It is time to listen to them and their ideas, and to focus on their development as responsible and active citizens rather than on their digital exploits or technologised interests.

The report specifically focuses on youth as e-agents of change within emerging information societies to explore questions of technology mediated identities, embedded conditions of social transformation and political participation, as well as potentials for sustained livelihood and education. It identifies the knowledge gaps and networks and further areas of intervention in the field of Digital Natives.

As a first step in working towards enabling Digital Natives for social transformation and political engagement, Hivos and CIS will organize a Multistakeholder Conference Fall 2010.

A summary of the report, as well as the detailed narrative are now available for discussion, debate, suggestions and ideas.

Digital Natives with a Cause? - Report Download Pdf document Here

Digital Natives with a Cause? - Report Summary Download Pdf document Here

The report is also available at http://http://www.hivos.net/Hivos-Knowledge-Programme/Themes/Digital-Natives-with-a-Cause/News/New-Publication-on-Digital-Natives

For more details visit https://cis-india.org/digital-natives/blog/dnrep

Digital Natives Video Contest

praskrishna — 2015-05-08T12:35:27Z

The Everyday Digital Native Video Contest has its top five winners through public voting.

A Day in the Life of a Digital Native: Story scripted, shot and edited by Leandra (Cole) Flor. The video is an extension of Cole's photo essay "Mirror Exercises" conceptualized for 'Digital AlterNatives with a Cause' Book 1 To Be. Download the book.

Top 5 winners of the Digital Native video contest selected through public votes. From left to right: Marie Jude Bendiola, T.J. KM, Thomas Burks, John Musila and MJ.

The Jury Prize for Two Best Videos goes to John Musila (Kenya) and Marie Jude Bendiola (Singapore)! Congratulations to all winners. The Top 5 winners win the grand prize of EUR 500 each!

Our Top 10 contestants: Click on their profile to watch their videos

	Marie Jude Bendiola I come from a third world country where technology seemed to be hard to reach back in the 90s; especially by the not-so-privileged. As we progressed, technology has not only become ubiquitous (in malls, various institutions and technological hubs) but also, it has come to be used by the common man. My video will answer how technology bridges the gap between dreams and reality. It will be a fusion of documentary and re-enactment of real life events and dramas. Read More
	Cijo Abraham Mani The power of digital media will be presented to audience with the help of showing tweet-a-thon panel discussions, blood aid tweets getting spread, etc. Read More
	TJ K.M. My video explores the spiritual aspect of digital technology and how rather than getting in the way of our spiritual expression, it is actually bringing us face to face with it, if only we choose to look. The video will be a mixture of live action and stop motion animation/puppetry where digital devices take on a transcendent character similar to nature spirits in various cultures. I plan to investigate the tendency to exclude digital devices and technology from being categorized alongside nature as if it is somehow exempt from or superior to this category. Using symbolism and motifs from various cultures such as the Native American Hopi, Balinese Hinduism and Japanese Shintoism, my video will create a world where the technology we use daily is viewed not just as a means for socio-cultural exchange and communication but is available for the nurturing of our souls if we so choose. Read More
	Thomas Burks We have a small production company in Birmingham, Alabama. I was hired on a year ago to do film and commercials for them as they expand into advertising and video coverage of events. We only have about 3 employees including myself, working out of our homes. We recently acquired a space to open a studio and retail location downtown where we live. We use Facebook, blogs, and viral marketing all the time to get our name out there. Our account executive is constantly monitoring our Facebook for client orders and bookings. We are beginning to use twitter to provide information more fluidly to people. We believe this might be a year of growth for our small company, as we are becoming able to provide much higher quality content. We're fully digital; constantly updating our websites and blogs, and I believe we would be able to tell a great digital story. We submit numerous small films and skits; we cover awesome concerts, and rely so heavily on the digital world to show our content. That will be the gist of our video. Read More
	John Musila Map Kibera Trust is an organization based in Kenya’s Kibera slums. Using digital gadgets and technology, they have transformed the community by placing it on the map as it was only seen as forest when viewed on a map. They also film stories around the community and share them with the world on their YouTube channel and other social networks like Facebook and Twitter. Through this they have been able to highlight and raise awareness about the challenges the community faces. Our video would show Kibera’s role in bringing about change. Read More
	Andrés Felipe Arias Palma I think many people are digital natives unknowingly. Being a digital native is a relationship with activism and society, not as they initially thought. It was a condition of being born in specific times and external factors. In the video, I will interview people about who and what is a digital native? How to use the Internet? What are the advantages and disadvantages for society where everything is run with the power of the Internet? Read More
	Martin Potter Over a period of nearly four years, moving across small towns in Australia and South East Asia, I have seen the most extraordinary innovations at a local community level. My video will focus on these local stories with global impact. I am pursuing a PhD in participatory media and this will lend a uniquely academic perspective on the concept of collaboration, community life and innovation. Read More
	E. James Rajasekaran I live in the temple town of Madurai in the south Indian state of Tamil Nadu. I am a social worker and the plight of people living in slims is something that my NGO is closely associated with. My video will bring out the efforts of the people who live in the slums of Madurai. Read More
	Anand Jha Bangalore is home to a lot of technology start-ups. A lot of geeks, who find it limiting to work for corporations, are driving a very open source-oriented, frugally-built and extremely demanding culture. While their products are standing at the bleeding edge of technology, their personal lives too are constantly driven on the edge, every launch being a make or break day for them. The project would aim at capturing their stories, their frustration and motivation, looking at the possibilities of Indian software scene moving beyond the services and back-end office culture into a more risk prone but more passionate business of technology. Read More
	MJ As a digital native living in a developing country, I have carried out a series of both online and offline projects, which have always striven to benefit Zimbabweans in a number of ways since 2000. These projects have greatly increased my interactions with computers. I might say, I got married to a computer in 2000 when I bought my first PC; in a way, my relationship with my computer is intimate. Even though this computer I bought is an old 386 machine made obsolete by the faster Pentium III models, this did not change my love for the computer. My video will focus on a dream-like moment of my digital life. Read more

Jury Members

Shashwati Talukdar Shashwati Talukdar grew up in India where her engagement with theatre and sculpture led to filmmaking, and a Masters degree from the AJ Kidwai Mass Communication Research Center in Jamia Millia Islamia, New Delhi. She developed an interest in American Avant-Garde film and eventually got an MFA in Film and Media Arts from Temple University, Philadelphia (1999). Her work covers a wide range of forms, including documentary, narrative and experimental. Her work has shown at venues including the Margaret Mead Festival, Berlin, Institute of Contemporary Art in Philadelphia, Kiasma Museum of Art and the Whitney Biennial. She has been supported by entities including the Asian Cine Fund in Busan, the Jerome Foundation, New York State Council on the Arts among others.
Leon Tan Leon Tan, PhD, is a media-art historian, cultural theorist and psychoanalyst based in Gothenburg, Sweden. He has written on art, media, globalization and copyright in journals such as CTheory and Ephemera, and curated media-art projects and art symposia in international sites such as KHOJ International Artists’ Association (New Delhi, 2011), ISEA (Singapore, 2008) and Digital Arts Week (Zurich, 2007). He is currently researching media-art practices in India, and networked museums as an expanded field of cultural memory making.
Jeroen van Loon Jeroen, digital media artist, investigates the (non-) impact of digital technology on our lives. For two months he went analogue, refrained from connecting to the World Wide Web, and communicated through his Analogue Blog. He is currently working on Life Needs Internet in which he travels around the world and collects people's personal handwritten internet stories.
Becky Band Jain Becky Band Jain is a non-profit communications specialist and blogs on everything from technology to psychology and culture. She spent the last five years living in India and she’s now based in New York. She’s a dedicated yoga and meditation practitioner and is passionate about ICTD and new media.
Namita A. Malhotra Namita A. Malhotra is a legal researcher and media practitioner and a core member of Alternative Law Forum in Bangalore, India. Her areas of interest are image, technology, media and law, and her work takes the form of interdisciplinary research, video and film making and exploring possibilities of recombining material, practice and discipline. She is also a founder member of Pad.ma (Public Access Digital Media Archive) which is a densely annotated online video archive.

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For more details visit https://cis-india.org/digital-natives/video-contest/digital-natives-contest

Digital Natives at Republica 2010

nishant — 2015-05-15T11:35:48Z

Nishant Shah from the Centre for Internet and Society, made a presentation at the Re:Publica 2010, in Berlin, about its collaborative project (with Hivos, Netherlands) "Digital Natives with a Cause?" The video for the presentation, along with an extensive abstract is now available here.

Abstract:

As a growing population in emerging Information Societies, particularly in Asia, experience a lifestyle mediated by digital technologies, there is also a correlated concern about the young digital natives constructing their identities and expressions through a world of incessant consumption, while remaining apathetic to the immediate political and social needs of their times. Governments, educators, civil society theorists and practitioners, have all expressed alarm at how the digital natives across the globe are so entrenched in practices of incessant consumption that they have a disconnect with the larger external reality and contained within digital deliriums. They discard the emergent communication and expression trends, mobilisation and participation platforms, and processes of cultural production as trivial or unimportant. Such a perspective is embedded in a non-changing view of the political landscape and do not take into account that the Digital Natives are engaging in practices which might not necessarily subscribe to the earlier notions of political revolution, but offer possibilities for great social transformation and participation.

The oldest Digital Native in the world – if popular definitions of Digital Natives are accepted – turned 30 this year, whereas the youngest is not yet born. In the last three decades, a population has been growing up born in technologies, and mediated their sense of self and their interactions with external reality through digital and internet technologies. These interactions lead to significant transitions in the landscape of the social and political movements as the Digital Natives engage and innovate with new technologies to respond to crises in their local and immediate environments. However, more often than not, these experiments remain invisible to the mainstream discourses. The mechanics, aesthetics and manifestation of these localised and contextual practices hold the potentials for social transformation and political participation for the future. This presentation looks at three different case studies to look at how, through processes and productions which have largely been neglected as self indulgent or frivolous, Digital Natives around the world are actively participating in the politics of their times, and also changing the way in which we understand the political processes of mobilisation, participation and transformation.

For more details visit https://cis-india.org/digital-natives/blog/dnrepub