Centre for Internet and Society

The Problems With Policing Sexism on Twitter

praskrishna — 2012-11-22T03:43:40Z

In mid-April this year, Indian writer and activist Meena Kandasamy attended a beef-eating festival. Then she tweeted about it. In two hours, she got over 800 abusive tweets. Kandasamy, who lives in the southern Indian city of Chennai, was threatened with rape, acid attacks, and being burnt alive. She was called a whore, slut, and terrorist.

Kavita Rao's article was published in the Atlantic on November 20, 2012. Pranesh Prakash is quoted.

"Bloody bitch, you should be gang raped and telecasted live (sic)," tweeted one persistent abuser. Another, an Indian professor living in the U.S., threatened to fling acid at her. On an average, Kandasamy claims she gets about 30 to 50 abusive tweets every day. "The idea is that an independent, thinking woman should not make her voice heard," she says.

Women-hating on Twitter is not peculiar to India. Earlier this year, women around the world shared vitriol they received on Twitter—threats of rape, torture and assault—under the trending hash tag "Men call me things." Still, Indian women are particularly vulnerable because the country remains deeply patriarchal. Indian women tweeters say that men may be abused, too, but not with such vehemence. "My male colleagues are accused of being political stooges, but I am called a whore, slut, or concubine," says Smita Prakash, a Delhi-based editor at news agency Asian News International, with more than 25,000 followers on Twitter.

Mumbai-based author and popular tweeter Kiran Manral started a blog against child sexual abuse in April 2011. Immediately, she got tweets claiming she was "destroying Indian culture" and distributing child pornography. Some followers sent her links to porn. One male tweeter boasted that he knew her address, and threatened her family.

Why not simply ignore the trolls? Women tweeters say it's not that simple. "Tweeters are hydra-headed," points out Manral. "Block one person, and another surfaces." Harini Calamur, a Mumbai-based film-maker and prolific tweeter, recently tweeted against the ban of an essay that offended right-wing Hindus. She was then persistently abused by a troll who tweeted, "Will you accept anyone speaking of your parents' sexual intercourse?" and went on to talk in graphic detail about her parents' sex lives for several hours.

The effect of all this misogyny? A quasi-censorship. "Talk about domestic issues and everyone is happy," says Prakash. "Talk about politics or religion and there will be a whole brigade of male abusers who think women should stay in the kitchen. Many women I know, especially in the media, have either left Twitter or stick to safe, dull topics." Confirms Manral, "I have stopped tweeting on political issues because it's simply not worth the trouble. I have a family; I cannot have people on the net making up stories about me."

Unfortunately, recent solutions to this abuse may create censorship of a different kind. On October 22nd, Chennai police arrested two men under the controversial Section 66A of the Information Technology Act, in what may be the first action of its kind against Twitter abusers. The men had allegedly tweeted abuse at popular singer Chinmayi Sripada. Sripada's mother, T Padmhasini, says she also received several death threats before being forced to go to the police. The contentious law prohibits messages sent via a computer or communication device that are "grossly offensive, have menacing character or cause annoyance, inconvenience, danger, obstruction, insult, injury, criminal intimidation, enmity, hatred, or ill will."

None of these fuzzy terms is defined, and that is precisely the problem, say cyber experts. Pranesh Prakash, policy director of the Centre for Internet and Society, a Bangalore based organisation which works to defend Internet rights, said in a local paper, The Telegraph, "The section is clearly in violation of the Constitution, which guarantees freedom of speech." A week or so later, on October 30th, another tweeter was arrested under Section 66A. His crime: tweeting allegations that the son of Indian Finance minister P. Chidambaram was corrupt. The man had only 16 followers, but now faces up to three years in jail.

Indian cyber watchers are now alarmed that the catch-all section may be used to silence any dissent against the government, or by religious groups desperate to take offence. Their fears are well grounded. In August, after riots in the eastern state of Assam, the Indian government blocked the Twitter accounts of several journalists and right wing groups, and deleted hundreds of Facebook pages.

Chef and popular tweeter Madhu Menon receives plenty of graphic abuse himself, but prefers to simply ignore or block abusive tweeters. "I've always opposed laws that use words like 'grossly offensive' and 'menacing nature', especially in a country that loves to take offence at the smallest things," he says. "Yes, some of those tweets can be cruel and offensive, but I'd rather have that than the kind of vague, malleable definitions that our IT laws currently use. If people are being threatened with rape or assault, there are other criminal laws to take care of that."

Counters Debarati Halder, a lawyer and founder of a counselling centre for cybercrime, "The section needs to stay, because it is the quickest, easiest way to stop abuse against women. But the police need to realize that freedom of speech is also guaranteed under the Constitution."

Calamur, Manral, and most bruised women tweeters agree that Twitter has given them far more than it has taken away, in friends, connections and a vibrant virtual community." I would rather be abused every day than freedom of speech online be curbed in any way. I don't support Section 66 at all," says Calamur firmly.

"I would like Twitter to put some kind of filters in place," suggests Prakash. "At present I can't see troll tweets if I block the user, but others who go into my 'mentions' can do so, and read the graphic abuse, which is disturbing."

Twitter CEO Dick Costolo recently pledged possible new measures to eliminate "hate speech," including hiding tweets from users without a bio, or very few followers. But this may make little difference, as hate speech is defined as hatred against race, color, sexual orientation and ethnicity, but not against women. "'Fuck off, bitch!' will still be considered humor," says Calamur, wryly.

For more details visit https://cis-india.org/news/the-problems-with-policing-sexism-on-twitter

Google's 'Transparency Report' sketchy, inconclusive: Government

praskrishna — 2012-11-22T07:39:05Z

Google calls it the 'Transparency Report', but as far as Indian authorities are concerned, it is anything but. The world's largest Internet company this week published its latest half-yearly findings on government requests for access to personal information, showing that both the number of requests and the rate of denials have risen. The data, according to the world's largest democracy, are too sketchy for any clear conclusions to be drawn.

This article by Indu Nandakumar was published in the Economic Times on November 17, 2012. Pranesh Prakash is quoted.

The skirmish is happening during a year in which relations between the Indian government and Internet companies deteriorated, with demands to take down fake Twitter handles and web pages that the former said threatened the security of regional and religious minorities.

The sum and substance of the 'Transparency Report' is that government authorities have increased the number of requests they make for personal information of user accounts on Google-owned services, including YouTube and Gmail. Google, on the other hand, has been denying the requests at a higher rate since it first started publishing the half-yearly report in 2010.

"If we believe a request is overly broad, we seek to narrow it. We may refuse to remove content or produce information, or try to narrow the request in some cases if it was not specific enough," a Google spokesman told ET. In an emailed statement, Google said it respects the legal process in India, but is keen to meet both the letter and spirit of the law before complying.

According to Google, in the first half of 2012, various arms of the Indian government made 2,319 requests but Google "partially or fully" complied with only 64% of those, compared with 70% in the same period in 2011 and nearly 80% in 2010. The government requests also sought information about 3,467 user accounts.

The department of information technology deflected requests for comment to the office of Gulshan Rai, director of India's Cyber Emergency Response Team.

India Big Market for Google

Rai said Google must "transparently" share the data pertaining to requests received by them. "It's Google data, which cannot be accessed by anybody else," he said. "We have been speaking to Google for over a year now to streamline this process and bring in more transparency, but they never came around."

What this could mean is that the government does not have a central repository of all requests for personal information by Indian authorities. So, by depending solely on Google, the government may be leaving itself in a position where it cannot challenge the authenticity of information in the Internet company's report. India's a significant market for Google, which has over 100 million users here with an over 95% market share of the Internet search market, according to research firm StatCounter. Google employs nearly 1,535 engineers in India. In August, the department of electronics & information technology sought 412 web pages hosted on Google to be blocked in connection with the controversial movie "Innocence of Muslims" as well as the mass exodus to the North-East states following riots in Assam.

"Google invariably tends to be more subjective on the adequacy of the request. Earlier they were more inclined to accept government requests. Now with the increase in the number of requests, especially since the 26/11 attacks, there is an exercise to examine the adequacy," said Pawan Duggal, a Supreme Court lawyer specialising in cyber law.

For more details visit https://cis-india.org/news/articles-economic-times-nov-17-2012-indu-nandakumar-googles-transparency-report-sketchy-inconclusive

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Cyrus Mistry

praskrishna — 2012-11-30T04:41:50Z

Cyrus Mistry

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Indian government at second position after U.S.A for demanding user data from Google

praskrishna — 2012-11-30T05:05:01Z

The Indian government has secured 2nd position in the list of the governments demanding for Web user information. It is behind only from the United States government.

This blog entry was published in WHDI Reviews on November 22, 2012. Pranesh Prakash is quoted.

This fact came to light in the ‘Transparency Report’ published by web services major. The report covers the time period from January to June in the present year. During this time period, the Govt. of India has asked Google for user information 2,319 times over 3,647 user accounts.

This has been done by the way of court orders and requests made by police. Google has allowed the disclosure of the information sometimes partially and sometimes completely. The U.S.A government on the other hand requested for more information 7,969 requests over 16,281 accounts. The compliance rate by Google to Indian and U.S requests was 64% and 90% respectively. The report gives details about two categories of interactions: firstly to divulge data and secondly to pull down content. India now ranks 7th in the list of countries which had made requests to pull down data. India could have achieved even a better rank but owing to the lack of any constitutional power which backs its action, it has to be satisfied with the seventh position. According to Pranesh, (policy director with Bangalore-based Centre for Internet and Society) these requests for pulling down data are an attempt made by the government so that its criticism is not able to reach a wide audience.

Google (which is banned in China) supports the cause of disclosure of the information related to governments. The other net service providers which put out similar transparency reports are twitter, Linkedin and Cloud storage service Dropbox. These content pull down request made by the government is not healthy for a democratic country like India.

For more details visit https://cis-india.org/news/whdi-reviews-nov-22-2012-indian-government-at-second-position-after-usa-for-demanding-user-data-from-google

Amnesty International calls for review of 66A of IT act

praskrishna — 2012-11-30T06:19:45Z

The review seeks to bring the Act in line with international human rights law standards on freedom of expression.

This article by Nirmalya Behera was published in the Business Standard on November 28, 2012.

Joining in the row over arrest of two girls in Maharastra for Facebook comments, the human rights group, Amnesty International, has called for review of the Section 66A of the Information Technology Act, 2000.

In a letter to Kapil Sibal, Union minister for Communications and Information Technology, the London based human right watchdog has asked for reviewing the section and bringing it in line with international human rights law standards on freedom of expression.

The human rights group and the Centre for Internet and Society believe that Section 66A, which was amended in 2008, is not in line with the constitution of India and internationally accepted standards on freedom of expression. They termed the section as imprecise and over board.

Amnesty has also called for laying down clear and comprehensive explanations of the restrictions on free speech either in the IT act or in the rules in order to prevent the abuse of the provision by various state law enforcement officials and frame the explanations after consulting it with the public.

“The Internet should be a force for political freedom, not repression. People have the right to seek and receive information and to express their peaceful beliefs without fear, or interference. But under Section 66A, even a peaceful posting could lead to a prison sentence of up to three years”, it said in its letter.

It may be noted that two girls- Shaheen Dhada and her friend Renu Srinivasan were arrested on November 19, after Dhada had lamented in a Facebook post about the shutdown in Mumbai due to Bal Thackeray's funeral and were later released on bail.

For more details visit https://cis-india.org/news/business-standard-november-28-2012-nirmalya-behera-amnesty-international-calls-for-review-of-66a-of-it-act

Civil society & industry oppose India’s plans to modify ITRs

praskrishna — 2012-11-30T09:42:17Z

Industry fears ITU control over Internet; excessive content control and surveillance an issue for civil society.

Shalini Singh's article was published in the Hindu on November 23, 2012.

India’s proposal on International Telecommunications Regulations (ITRs), submitted last month to the International Telecommunications Union (ITU), the U.N. agency responsible for information and communication technologies, has drawn opposition from, and fears of content control among, civil society and the industry alike.

Sunil Abraham, Executive Director, Centre for Internet Society, told The Hindu: “The Indian government’s position on the ITRs can be improved, particularly with regard to the proposed definitions, approach to cyber security, scope of regulation.” However, he said, “we are confident that the Indian position will protect consumer and citizen interest once the government implements changes based on inputs from all… stakeholders.”

The National Association of Software and Services Companies (NASSCOM), which represents the $100-billion IT and BPO industry, has strong views against the Internet governance model of the Internet Corporation for Assigned Numbers and Names (ICANN), but favours self-regulation. Its president Som Mittal says: “NASSCOM does not favour oversight by an existing U.N. organisation like ITU. Internet and infrastructure have to be in the hands of expert organisations with proven experience.” NASSCOM has also expressed discomfort with the inclusion of “ICTs along with processing” in Section 21E of India’s proposal, since this would subject IT and BPO industries to inter-governmental regulation through the ITRs.

The Cellular Operators Association of India (COAI), which represents India’s largest mobile operators with nearly 700 million subscribers, has also opposed any role for ITU in the areas of international roaming and Internet governance, fearing a direct impact on domestic network architecture, costs and technology choices. COAI director-general Rajan Mathews said: “We are already regulated by the Department of Telecom (DoT) and the Telecom Regulatory Authority of India (TRAI). Placing the ITU’s jurisdiction over us — where we neither have voice nor recourse — is unacceptable.” The COAI’s position is consistent with the GSM Association (GSMA), the world’s largest association of mobile companies representing 800 operators spanning 220 countries. The COAI further alleges that most of its inputs “have been rejected without reasons assigned or even a meeting.” It has lodged a protest with the DoT.

The Internet Service Providers Association of India (ISPAI) has similarly protested against ITU’s jurisdiction over issues of Internet governance, architecture and cost.

Subho Ray, president, Internet & Mobile Association of India (IAMAI), said: “We represent a vast majority of Internet companies but have not been consulted by the DoT. We are completely opposed to ITU’s jurisdiction in any area related to Internet policy.”

The FICCI has also given detailed inputs on the dangers of allowing ITU’s jurisdiction, especially in areas of Internet policy and governance. It supports a bottom-up consultative and consensus-led multi-stakeholder approach, similar to the one propounded by Telecom Minister Kapil Sibal at the Internet Governance Forum, the world’s largest multi-stakeholder conference, held in Baku.

Several prominent civil society groups and members of academia involved in Internet governance also have apprehensions about expanding the ITU’s reach to Internet regulation through the ITRs. In a November 15, 2012 letter to Telecom Secretary R. Chandrashekhar, Society for Knowledge Commons, Internet Democracy Project, Free Software Movement of India, Delhi Science Forum, Media for Change and Software Freedom Law Center have complained about not having been consulted, while warning that India’s proposal “could have far reaching implications for the Internet.”

On the issue of cyber security, industry associations and several civil society groups are unanimously against any role for ITU, pointing out that including ill-defined terms such as ‘spam’ and ‘network fraud’ in a binding treaty is a terrible idea. Further, cyber security commitments can force India to cooperate with countries whose military and strategic interests are against it.

Kamlesh Bajaj, CEO, Data Security Council of India, and head of NASSCOM’s security initiatives, said: “Cyber security is sought to be taken over by ITU — an area in which it has little experience. Cyber security includes areas of application security, identity and access management, web security, content filtering, cyber forensics, data security, including issues such as cyber espionage and cyber warfare. The ITU has had no involvement in these matters over the last two decades, and should therefore stay out of them.”

Similar views have been expressed in varying degrees by the COAI, the IAMAI, the ISPAI and the FICCI. Dr. Ray of the IAMAI says: “cyber security is essentially a state prerogative and should not be part of an external treaty obligation. Any attempt to channel it through the ITU may be counter productive.”

Mr. Sibal, who has already been challenged by opposition to the domestic IT rules, is aware that if left unaddressed, opposition to India’s stance on ITRs will only escalate at a national and global level, and that if corrections have to be made in India’s position, those will have to be done consensually within the governance structure. Mr. Sibal confirmed that while cyber security was an area of discussion with the ITU, “the ITU does not have any role in Internet governance.”

According to him, either he or the Department will hold meetings on these issues with the industry to further evolve India’s position.

Mr. Chandrashekhar further confirmed that similar to several global national delegations, the government would include media and industry experts as part of its delegation to Dubai, the World Conference on International Telecommunications (WCIT-12) will be held from December 3 to 14. The final decisions on the ITRs and the composition of the delegation would be announced the coming week.

A deeply divided house in Dubai is a strong possibility, with countries which favour democracy and free speech taking a stance against those who, due to political compulsions, have proposed inter-governmental control through the ITRs by the ITU, not just on Internet policy, but also its traffic and content, most of which automatically fall under the definitions of the ICTs.

The 193-countries at THE WCIT may well spend 11 days discussing national proposals to separate issues that can be addressed nationally from those which require inter-governmental cooperation, while further debating which platforms may be best to address global cooperation.

It is equally clear that the existing Internet governance system is unacceptable to most countries, and therefore a more evolved democratic and internationally equitable system, which is managed through a multi-stakeholder process and yet with a definite role for countries like India, appears the only way forward.

Mr. Sibal, at meetings with global Internet governance bodies in Baku, is learnt to have bargained hard for India’s explicit role in the existing Internet governance processes.

For more details visit https://cis-india.org/news/the-hindu-nov-23-2012-shalini-singh-civil-society-and-industry-oppose-indias-plans-to-modify-itrs

How to Steer Clear of India’s Strict Internet Laws

praskrishna — 2012-11-30T10:13:53Z

The arrest of two women in Mumbai for a Facebook post is the latest heavy-handed move by India’s government to curb what Indian citizens say on the Internet.

The article by Sangeeta Rajesh and Heather Timmons was published in the New York Times on November 20, 2012. Sunil Abraham and Pranesh Prakash are quoted.

The two women were arrested Sunday under a section of the Indian Penal Code that outlaws spreading “statements creating or promoting enmity, hatred or ill- will between classes” after one complained about the citywide strike sparked by the death of the Shiv Sena leader Bal Thackeray and the second woman “liked” her statement.

But the incident was just the latest in a string of recent arrests, detentions and account suspensions in India over online comments. If you live in India and have an opinion someone might not like, but you don’t want to become a target of the law, there’s one easy rule you need to follow, experts say: stay off social media.

Right now, “there’s nothing one can do but to close up your social media accounts” and stop voicing your opinion on the Internet entirely, if you want to guarantee you won’t be arrested in India, said Sunil Abraham, executive director at the Center for Internet and Society in Bangalore. (To be sure, that’s not what most free speech advocates recommend that you do. India Ink will soon have more on a social media activist who is fighting India’s strict Internet controls.)

Mr. Abraham advises extreme caution because India’s free speech rules have been historically weak (read more about India’s long history of censorship here), a relatively new Internet law is extremely broadly defined and police and lawmakers themselves are sometimes confused about what the actual rules themselves say.

A screenshot of Ravi Srinivasan’s twitter page. Mr. Srinivasan was arrested for a tweet he posted.

Late last month, Ravi Srinivasan, a Puducherry businessman and an India Against Corruption volunteer, was arrested for his Twitter post that alleged Karti Chidambaram, the son of Finance Minister P. Chidambaram, had amassed a large amount of wealth. Mr. Srinivasan was arrested Oct. 30 but was later released on bail.

Earlier in October, an associate professor of the National Institute for Fashion Technology in Chennai was arrested after what the Tamil Nadu singer Chinmayi said was a long period of harassment on the Internet, including negative Twitter messages. In August, the Indian government demanded Internet service providers suspend hundreds of Web pages to curb ethnic tension and asked Twitter to suspend accounts parodying government officials. Last year, the central government asked social media companies to prescreen content about India for objectionable remarks.

The key culprits here are revisions to India’s Information Technology Act made in 2008 and 2011, experts say, that leave nearly everything that is transmitted via the Internet open to interpretation by nearly everyone who reads it on the Internet. Things that are considered “annoying” and “offensive” can, under the law, land their sender in jail for up to three years.

While some of India’s nearly 50 million Facebook users and millions of Twitter users are up in arms about the recent arrests in Mumbai and are sharing the woman’s original post, under the theory that the police can’t arrest everyone, conservative advocates don’t recommend that sort of action on the Internet.

V. Vijaya Baskar, an advocate with Madras High Court practicing civil, criminal and family law for over 10 years, said that there are basic guidelines of free speech behavior that should be followed, even by Internet users. The most important, he said, is to avoid the use of obscene language and pictures, which are considered a direct threat. He also advised against getting into confrontations with people you don’t know or recognize on social media.

“If you have a true and verifiable source or documented evidence, then making a public statement is not defamation, but making passing comments of any person, particularly people in public life, will amount to defaming the person and is punishable,” he said.

While India’s government and law officials sometimes come across as not very tech-savvy, Pranesh Prakash, policy director at the Center for Internet and Society, said that lawmakers in many countries with a much higher Internet penetration are just as challenged by the Internet. And in India, while the laws are strict, people seldom land in jail for Internet-related offenses, he said.

“The detention law in India, sensibly, defaults to ‘bail, not jail,’ ” he said.

Mr. Prakash said he could not offer any global guidelines to avoid being arrested, and concluded that “each forum has its own rules of etiquette, which cannot be codified or enforced by legislation.” Online speech can be disagreed upon and opinions should be made known, since it is only the “natural tendency for people with extreme views to be more vocal online.”

Not surprisingly, the authorities in India who have been involved in arrests insist they are just doing their job, and doing it well. The Tamil Nadu police, for example, said they acted appropriately in Mr. Srinivasan’s arrest.

R. S. Krishna, inspector general for law and order, told the media that the Puducherry police could not be faulted for filing a First Investigation Report, the precursor to filing charges, against Mr. Srinivasan.

“I am very clear that we have acted purely on the basis of the merit of the complaint, in accordance with the rule of law,” he said. “We are right on our part.”

For more details visit https://cis-india.org/news/india-blogs-nytimes-november-20-2012-how-to-steer-clear-of-indias-strict-internet-laws

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Second International e-Governance Conference

praskrishna — 2012-12-11T10:50:29Z

The second international conference on governance and electronics which is held under the motto "Together Toward Digital Inclusion" is organized by the National Committee for Corporate Governance Electronic Iraq and the United Nations Development Programme at Rashid Hotel in Baghdad from December 2-3, 2012. The event aims to review the achievements of the program e-governance Iraqi national, and discuss the challenges of applying e-governance as a tool to achieve public sector reform and digital inclusion.

Sunil Abraham is a speaker at this event and is presenting on "Review of the Legal Environment in Iraq for Effective e-Governance", and "Government Interoperability Frameworks: Global Overview and implications for Iraq".

Conference Agenda

Sunday, December 2, 2012

09:00 – 10:00	Conference Registration
10:00 – 11:00	Opening Ceremony H.E. Nuri Al-Maliki, Prime Minister of Iraq Ms. Helen Clark, UNDP Administrator H.E. Dr. Abdul Kareem Al-Samaraii, Minister of Science and Technology
11:00 – 11:30	Break
11:30 – 12:30	Plenary session 1: e-Governance and Public Sector Reform Chairman: Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology Mr. Thamir Al Ghadban, Head of the Prime Minister’s Advisory Commission (PMAC) Prof. Subhash Bhatnagar, UNDP Expert Q & A
12:30 – 13:30	Plenary session 2: Citizen Inclusion into the Digital Society Chairman: Mr. Imad Naji, Director General - Ministry of Planning Dr. Laurence Millar, UNDP Expert Dr. Kathim Ibrisim, Director General - Ministry of Planning Q & A
13:30 – 13:40	Plenary Session 3: Challenges of e-Governance Implementation Chairman: Dr. Mahmood Kassim Sharief, Director General – Ministry of Science and Technology
13:40 – 14:00	Break
14:00 – 15:30	Workshop 1: Challenges of implementing an adequate telecommunications infrastructure and Highlighting the role of the private sector and the establishment of the concept of true public-private sector partnership in the field of e-governance Chairman: Mr. Jaber Zwayed Atiyah, Director General – National Security Commission Dr. Rohan Samarajiva Lirne, UNDP Expert Dr. Shahani Markus Weerawarana, UNDP Expert Ms. Raghad Abdulrasoul National Centre for Consultation and Management Development/Ministry of Planning Q&A
13:30 – 14:30	Lunch @ AL-Rashid

Monday, December 3, 2012

09:00 – 09:15	Closure of the Plenary Session 3 Presentation of workshop results
09:15 – 10:45	Plenary Session 4: Effective Role of Local Governments in Framework of e-Governance Program Chairman: Dr. Kathim Ibrisim, Director General - Ministry of Planning Mr. Manu Srivastava, UNDP Expert Dr. Adil Abdullah Shuhaieb, member of e-Governance Committee in Missan Governorate Mr. Anmar Natik Mohammed, Manager of e-Governance Programme in Ninawa Governorate Eng Haider Shaker Yaji , Muthana Governorate Q&A
10:45 – 11:00	Break
11:00 – 12:00	Plenary Session 5: Challenges of Government Interoperability Framework Implementation, Standards and Information Chairman: Mr. Mohammed Raji Mousa, Council of Ministers Secretariat (COMSEC) Mr. Sunil Abraham, UNDP Expert Mr. Ammar Salih and Dr. Firas Hamadani/ Minister of Foreign Affairs Q&A
12:00 – 13:00	Plenary Session 6: Building e-Services Chairman: Dr. Saad Najem / University of Mustanserieh Mr. Emilio Bugli Innocenti, UNDP Expert Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology Mr. Ahmed Saad, Director General – Ministry of Municipality and Public Work Q&A
13:00 – 14:30	Conference Closing Session Chairman: Dr. Samir Attar, Deputy Minister – Ministry of Science and Technology Looking forward Adopt conference recommendation UNDP Closing Speech Government of Iraq Speech
14:30 – 15:30	Lunch @ AL-Rashid

Papers/Speakers Bio Summary

Plenary Session 1: e-Governance and Public Sector Reform

Chairman: Dr. Adil Matloob, Minister IT Advisor – Ministry of Science and Technology

e-Governance and public sector reform/ Subhash Bhatnagar The paper shares experiences from different countries of implementing e-Governance projects that have significantly contributed to governance reform by enhancing transparency and reducing corruption in delivery of public services. Some lessons are drawn for Iraq. E-Governance should be used as a means of implementing public sector reform agenda. The implementation of projects should be accelerated. *Subhash Bhatnagar* is an alumnus of Indian Institute of Technology, Madras and Indian Institute of Management, Ahmedabad (IIMA). Currently he is an honorary adjunct professor at the IIMA. He was a Chair Professor, member of Board of Governors and the Dean of IIMA in his 30 year tenure at IIMA. He has been a visiting Professor in universities in the US and Africa. He worked with the World Bank in Washington DC for six years serving as an advisor to to mainstream e-Governance in the operations of the Bank. He has been a lead speaker in training workshops for ministers and legislators for 16 states in India. His research and consulting work has covered E-Governance, ICT for development, National IT Policy, and Corporate IT Strategy. He has hundred research papers and seven books to his credit which include two books on eGovernance. He is on the editorial boards of seven international journals and has served as Chairman of International Committees in the ICT field. He serves on a number of central and state Government committees in Inda including the steering committee for ICT sector for formulating India’s 12^th Five Year Plan. He was made a Fellow of the Computer Society of India in 1994. He has served on the boards of a number of educational institutions and private enterprises in India. He has travelled to nearly 60 countries, delivering public lectures and conference key notes

Plenary Session 2: Citizen Inclusion into the Digital Society

Chairman: Mr. Imad Naji, Director General - Ministry of Planning

Citizen Inclusion into the Digital Society/ Laurence Millar This paper describes the importance of digital inclusion to achieve the e-governance Vision for Iraq. The paper reports on international experience in digital inclusion and e-governance, using examples from New Zealand, United Kingdom, Bahrain and Taiwan. These experiences illustrate how to develop a plan for increasing digital inclusion in Iraq which is aligned to the wider priorities for social and economic outcomes. Laurence Millar is an independent advisor in the use of ICT by governments, and Editor at Large for FutureGov magazine. He is the lead advisor for the e-government strategy and second action plan for the Kingdom of Saudi Arabia, and has also worked with other GCC countries on their e-government strategies. He provides expert advice to the government on the adoption of digital technology and broadband in schools; he is also Chair of 2020 Communications Trust, which is the leading provider of digital literacy programmes in New Zealand. During his career of more than 35 years, he has worked in the public and private sector, in the UK, USA, Asia and New Zealand. From 2004, he led the New Zealand e-government programme providing leadership in strategy and policy, establishing a foundation of shared infrastructure, and maintaining oversight of government ICT investment; he finished in the role of NZ Government CIO on 1 May 2009. He is married with four adult children and lives in Wellington, New Zealand; he has a MA from Cambridge University and an MSc with distinction from London University.
The role of ICTs in promoting public participation/ Dr. Kathim Ibrisim Participation is a basic feature of good governance, which suggests providing a democratic environment in the community that allows the integration of citizens, institutions of civil society, stakeholders and the poor and marginalized groups into policy-making and follow-up implementation. As much a democratic atmosphere allows for participation good governance can achieve the hopes of community regardless of its different components. This paper provides an assessment of the reality of public participation in Iraq which is based on a survey of public participation in four sectors concerned with providing services (Health/Education/Higher Education/Water and Sanitation). It was carried out by the National Centre and the support of the ESCWA in 2011 - in the light of identification the main challenges facing the participation. It will focus on how to use ICT in promoting public participation in setting priorities and policy-making and follow-up implementation.
Dr. Kathim Mohammed Breisem Okabi, Director General of the National Center for Administrative Development and Information Technology since 2008, holds Ph.D. in object-oriented software engineering, M.A. in empirical computer science – 1989, Higher Diploma in systems analysis – 1982, and B.A. of Statistics – 1980. Dr. Kazem served as a professor at the universities of Jordan (Al al-Bayt University/Philadelphia University) for the period 1996-2008, a professor at the Al-Tahadi University/Libya for the period 1983 – 1992, and a statistician for the period 1980 -1983.

Plenary Session 3: Workshop 1 (Challenges of implementing an adequate telecommunications infrastructure and Highlighting the role of the private sector and the establishment of the concept of true public-private sector partnership in the field of e-governance)

Chairman: Dr. Mahmood Kassim Sharief, Director General – Ministry of Science and Technology

ICT Infrastructure for e-Government and e-Governance in Iraq / Rohan Samarajiva Lirne Governments provisioning e government services have to address two specific policy principles with regard to infrastructure: ensure universal access to their services and assure a higher level of reliability than with comparable private services. Unlike a decade or so ago, governments today do not have to rely solely on common-access centers (telecenters) to provide universal access. In most countries, mobile signals cover almost the entirety of the population; most households have at least one electronic access device; the few that do not, can gain such access. Today’s smartphones have capabilities little different from the early telecenters, except for functionalities such as printing, scanning, etc. and the support of intermediaries. Therefore, delivering voice-based e government services in the short term and mobile-optimized web-based services in the medium term, with common-access centers performing specialized backup functions, is a viable strategy. Conventional web interfaces that adhere to common standards must be maintained but articulated with mobile applications and voice-based services provided through a government call center. In light of difficulties in supplying continuous electricity and security at the present time, special attention has to be paid to reliability. Reliability can be achieved, beginning with a proper understanding of requirements such as the importance of ensuring redundancy of suppliers, paths and media. Samarajiva is founder Chair and CEO of LIRNEasia, a regional think tank focusing on ICT policy and regulation in the emerging Asia Pacific. He most recently completed a diagnostic report on the potential of the ICT Sector for inclusive growth in Bhutan for the Asian Development Bank. He is a member of the team supporting the World Bank to establish the Pacific ICT Regulatory Resource Center, based at the University of the South Pacific in Suva, Fiji. He served as policy advisor to the Ministry of Post and Telecom in Bangladesh in 2006-07 and 2009. In 2002-2004, Samarajiva served as Team Leader of the Public Interest Program Unit of the Ministry for Economic Reform, Science & Technology of Sri Lanka. He was one of the designers of the USD 53 million plus e Sri Lanka Initiative (that had a major e gov focus) that led the way to rapid growth of fixed and mobile broadband in Sri Lanka. He was one of the founder directors of the ICT Agency. Samarajiva has been active in ICT (including telecom) policy and regulation for over 20 years. From 1998-1999, he served as Director General of Telecommunications in Sri Lanka at the invitation of the Government of Sri Lanka. He taught at the Ohio State University in the US (1987-2000) and at the Delft University of Technology in the Netherlands (2000-2003).
The role of private sector software development services companies in e-Government solution implementation/ Shahani Markus Weerawarana Iraq is a country in transformation and has embarked on a compelling vision for e-Government based on a National e-Governance Strategy and Action Plan. Since the private sector plays an important and pivotal role in any national e-Government program, it is important to develop a comprehensive roadmap towards establishing a true public-private sector partnership in Iraq. As a prerequisite for such an endeavor, we review the current status of the e-Government program implementation in Iraq, the critical challenges that need to be addressed in achieving a robust public-private sector partnership in Iraq and the best practices prevalent globally and regionally with respect to addressing such issues along with the resultant policy and program implications. Based on this critical analysis, we formulate many recommendations that could be included in a public-private sector partnership development roadmap that would create momentum in establishing a competitive and vibrant private-sector role in a knowledge-based economic environment geared towards enabling the vision of e-Iraq. Shahani Markus Weerawarana has global experience in the IT industry, government and academia, in a professional career has spanned many different roles, including being an educator, engineer, entrepreneur, manager and researcher. Currently, she is a Visiting Scientist at Indiana University, USA and a Visiting Lecturer at the University of Moratuwa, Sri Lanka. Previously, she was the CTO at the ICT Agency (ICTA) of Sri Lanka, which is the country's apex IT policy & planning agency for implementing the e-Sri Lanka program. At ICTA, she played a key role in providing technical guidance for many eGovernment projects, including spearheading the design and implementation of LankaGate, a 'FutureGov' Award winning project. Prior to joining ICTA, Shahani was the Head of Engineering at Virtusa (Sri Lanka), where she directly and indirectly led more than 600 IT professionals. Before joining Virtusa Shahani worked in the USA, at Prescient Markets Inc and at the IBM TJ Watson Research Center in New York. Her professional activities have included being a member in the Sri Lankan Presidential Task Force in English and IT, an adviser to the Royal Government of Bhutan in their Interoperability Framework and Enterprise Architecture initiative, and a member of the Open eGovernance Forum Advisory Board in the Pan Asia Network for Democratic eGovernance. She is a free & open source software advocate and is a Committer and PMC member in the Apache Software Foundation. Shahani has more than 50 academic publications and her academic activities include the formulation of Asia's first MBA in eGovernance program for the University of Moratuwa, and the supervision of more than 30 MBA and MSc research projects. Her research interests include e-governance, software engineering, parallel & distributed systems, e-science, and TLA practices in higher education. Shahani has a Ph.D. in Computer Science from Purdue University, USA.
Assess the reality of the public-private partnership (PPP) and its role in promoting ICT for development/ Raghad Abdulrasoul This paper, a field survey in four service sectors (health, education, higher education, water and sanitation), aims at identifying the reality and types of PPPs and how could such partnerships contribute in the provision of or complement services within the target sectors in addition to understand and recognize the quality of the services provided by the private sector than in the public sector with a focus on the role of PPP in the promotion of ICT to support national development efforts and improve the quality of public services. Raghad Abdulrasoul, an expert at the National Center for Administrative Development and Information Technology, Higher Diploma in Development Planning/specialty in feasibility studies and B.A. of Statistics. She has functional experience and participated in implementing projects with international organizations (UNICEF/UNDP/ESCWA) in different subjects dealing with the reform and modernization of the Iraqi public sector. She performed many advisory tasks for various institutions in the state in subjects (performance evaluation, organizational structures, job descriptions , mainstreaming of procedures). She provided a variety of lectures at the National Centre and state institutions in the areas of administration, planning and feasibility studies.

Workshop 2 Challenges for creating an enabling legal environment
Chairman: Mrs Afaf Khairallah Hussein, Prime Minister Office

Review of the legal environment in Iraq for effective e-Governance/ Sunil Abraham This paper examines the legal environment and compares it to international best practices for information society aspects that have direct implication for e-governance. It begins with transparency and openness law where there is an examination of right to information/access to information law and subsidiary policies such as free/open source software policy, open content or access policy, open standards policy, electronic accessibility policy, open government data policy. Then it examines privacy law looking at various options for the horizontal statute and also the vertical statutes necessary to comprehensive protect citizen/consumer rights and also public interest simultaneously. This is followed by an examination of intellectual property rights law overall before a more focussed examination patent law and copyright law. The paper ends with examination of some miscellaneous statutes such as the Cyber Crime Law and Electronic Signature and Electronic Transactions Act. Sunil Abraham is the executive director of the Centre for Internet and Society (CIS), Bangalore. CIS is a 4 year old policy and academic research organisation that focuses on accessibility by the disabled, intellectual property rights policy reform, openness [Free/Open Source Software, Open Standards, Open Content, Open Access and Open Educational Resources], internet governance, telecom, digital natives and digital humanities. He is also the founder of Mahiti, a social enterprise aiming to reduce the cost and complexity of information and communication technology for the voluntary sector by using free software. Sunil continues to serve on the board of Mahiti. He is an Ashoka fellow and was elected for a Sarai FLOSS fellowship. For three years, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme, serving 42 countries in the Asia-Pacific region. In 2007 - 2008, he managed ENRAP an electronic network of International Fund for Agricultural Development projects in the Asia-Pacific, facilitated and co-funded by International Development Research Centre, Canada. Sunil currently serves on the advisory boards of Open Society Foundations - Information Programme, Mahiti, Tactical Technology Collective, Samvada and International Centre for Free/Open Source Software.
Implementation of the e-system in the Iraqi elections/Dr. Tariq Kazim Ajil, University of Thi Qar

Plenary Session 4: Effective Role of Local Governments in framework of e-Governance Program

Chairman: Dr. Kathim Ibrisim, Director General - Ministry of Planning

Municipal e-Governance Platform / Manu Srivastava The paper discusses the Municipal eGovernance Platform developed by eGovernments Foundation (eGov). The paper sees this in the back ground of the policies and frameworks that the shaped the Municipal eGovernance sector in India. The paper discusses the basic design approach for developing the platform, the platform itself and then discusses the future direction for the platform. *Manu Srivastava* Bio: Manu Srivastava managed and a founding member of the eGovernments Foundation since 2003, that aims at creating an eGovernance Platform (Municipal ERP) to improve the efficiencies of City Municipalities leading to better delivery of services. Between 2000 and 2003, Manu was the project leader of GlobeTrades (Silicon Valley), for creation an Internet platform for medium and large companies to set up industry specific Internet-based solutions to streamline global Procurement and Distribution. He Architected and delivered award winning Citizen Services Solutions in area of eGovernance such as Nirmala Nagara.
Ninawa e-Governance Roadmap/ Anmar Natik Mohammed, Manager of e-Governance Programme in Ninawa Governorate

Plenary Session 5: Challenges of Government Interoperability Framework Implementation, Standards and Information

Chairman: Mr. Mohammed Raji Mousa, Council of Ministers Secretariat (COMSEC)

Government Interoperability Frameworks: Global Overview and implications for Iraq/ Sunil Abraham This paper attempts to identify some next steps for the implementation of the Iraqi Government Interoperability Framework and National Enterprise Architecture[GIF/NEA]. The paper begins with an introduction which provides an historical overview of the GIF/NEA formulation process an the policy document itself. This is followed by a discussion of Open Standards to understand why the GIF/NEA and other open standards policies in the Iraqi government remain critical from a variety of perspectives. The paper then proceeds to look at GIFs across the world and attempts to characterize some of the strategies employed by governments to reach their policy objectives. The paper also features a examination of emerging semantic standards that are most useful from the perspective of storing government data. The paper ends with certain concrete recommendations for taking the open standards agenda forward with Iraqi e-governance. Sunil Abraham is the executive director of the Centre for Internet and Society (CIS), Bangalore. CIS is a 4 year old policy and academic research organisation that focuses on accessibility by the disabled, intellectual property rights policy reform, openness [Free/Open Source Software, Open Standards, Open Content, Open Access and Open Educational Resources], internet governance, telecom, digital natives and digital humanities. He is also the founder of Mahiti, a social enterprise aiming to reduce the cost and complexity of information and communication technology for the voluntary sector by using free software. Sunil continues to serve on the board of Mahiti. He is an Ashoka fellow and was elected for a Sarai FLOSS fellowship. For three years, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme, serving 42 countries in the Asia-Pacific region. In 2007 - 2008, he managed ENRAP an electronic network of International Fund for Agricultural Development projects in the Asia-Pacific, facilitated and co-funded by International Development Research Centre, Canada. Sunil currently serves on the advisory boards of Open Society Foundations - Information Programme, Mahiti, Tactical Technology Collective, Samvada and International Centre for Free/Open Source Software.

Plenary Session 6: Building e-services

Chairman: Dr. Saad Najem / University of Mustanserieh

Breaking information silos: towards an Iraqi e-Service ecosystem supporting the life-event approach/ Emilio Bugli Innocenti This paper analyses the current status of the e-Service implementation within the e-Governance programmes in developing countries with a specific focus on the Life Event approach delivery of-e-Services along with the related Service Oriented Architecture. Then, it discusses the most suited SOA engineering methodology in order to boost e-Service re-use and integration. Finally, a combined SOA and Cloud Computing approach is proposed in order to provide an effective/efficient implementation of Iraqi e-Governance Action Plan along with a possible fast take-up of e-Services. Emilio Bugli Innocenti has 27 year experience in the ICT domain and over 20 in the e-Governance domain. As Senior e-Governance Consultant he has been working with assignments in transition and developing countries in the Balkans, Caucasus, Middle East, South America and South East Asia. He has been Project Manager of large International ICT projects targeting different sectors and e-Governance, in particular dealing with the implementation of e-Services. He is member of the Italian Industry Executive Association, IEEE Computer Society and Association for Computing Machinery. He holds a MSc in Physics and speaks English, Italian and French.
E-governance and cloud computing services This lecture addresses the historical perspective of cloud computing from a virtual concept to provide computing as a public facility launched in the mid-sixties of the last century as well as the phases of computing services offered by individual computers and then the network to the services provided on line. It also addresses the benefits and types of cloud computing comparing between the benefits and weaknesses of each type. Furthermore, it particularly tackles the economic benefits of balancing security with information, through the architecture and various levels of cloud computing and its impacts on architectures that must be taken into consideration. Furthermore, the ten risks will be put in cloud computing in particular. Adil Matloob is one of the advisors to the Ministry of Science & Technology Baghdad, Iraq. He works in the field of knowledge based systems and artificial intelligence for the last 30 plus years. He was the managing director of the SoftDev limited; a British based company, and a technical director for the Washington based multinational company; the United Press International. He is one of the pioneers’ researchers on machine translation software in the beginning of the nineties with the product known as ArabTrans software. He works on Arabic data mining as well as Arabic abstraction and Arabic knowledge based system. Adil has M.Sc and PhD from Manchester University, Manchester, United Kingdom in 1977 & 1980 respectively.

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