Centre for Internet and Society

i4D Interview: Social Networking and Internet Access

nishant — 2011-09-22T12:51:57Z

Nishant Shah, the Director for Research at CIS, was recently interviewed in i4D in a special section looking at Social Networking and Governance, as a lead up to the Internet Governance Forum in December, in the city of Hyderabad.

Mechanism of Self-Governance Needed for Social Networks

Should social networking sites be governed, and if yes, in what way?

A call for either monitoring or censoring Social Networking Sites has long been proved ineffectual, with the users always finding new ways of circumventing the bans or the blocks that are put into place. However, given the ubiquitous nature of SNS and the varied age-groups and interests that are represented there, governance, which is non-intrusive and actually enables a better and more effective experience of the site, is always welcome. The presumed notion of governance is that it will set processes and procedures in place which will eventually crystallise into laws or regulations. However, there is also another form of governance - governance as provided by a safe-keeper or a guardian, somebody who creates symbols of caution and warns us about being cautious in certain areas. In the physical world, we constantly face these symbols and signs which remind us of the need to be aware and safe. Creation of a vocabulary of warnings, signs and symbols that remind us of the dangers within SNS is a form of governance that needs to be worked out. This can be a participatory governance where each community develops its own concerns and addresses them. What is needed is a way of making sure that these signs are present and garner the attention of the user.

How do we address the concerns that some of the social networking spaces are not "child safe"?

The question of child safety online has resulted in a raging debate. Several models, from the cybernanny to monitoring the child's activities online ,have been suggested at different times and have more or less failed. The concerns about what happens to a child online are the same as those about what happens to a child in the physical world. When the child goes off to school, or to the park to play, we train and educate them about things that they should not be doing -- suggesting that they do not talk to strangers, do not take sweets from strangers, do not tell people where they live, don't wander off alone -- and hope that these will be sufficient safeguards to their well being. As an added precaution, we also sometimes supervise their activities and their media consumption. More than finding technical solutions for safety online, it is a question of education and training and some amount of supervision to ensure that the child is complying with your idea of what is good for it. A call for sanitising the internet is more or less redundant, only, in fact, adding to the dark glamour of the web and inciting younger users to go and search for material which they would otherwise have ignored.

What are the issues, especially around identities and profile information privacy rights of users of social networking sites?

The main set of issues, as I see it, around the question of identities, is the mapping of the digital identities to the physical selves. The questions would be : What constitutes the authentic self? What is the responsibility of the digital persona? Are we looking at a post-human world where online identities are equally a part of who we are and are sometimes even more a part of who we are than our physical selves? Does the older argument of the Original and the Primary (characteristics of Representation aesthetics) still work when we are talking about a world of 'perfect copies' and 'interminable networks of selves' (characteristics of Simulation)? How do we create new models of verification, trust and networking within an SNS? Sites like Facebook and Orkut, with their ability to establish looped relationships between the users, and with the notion of inheritance (¨friend of a friend of a friend of a friend¨), or even testimonials and open 'walls' and 'scraps' for messaging, are already approaching these new models of trust and friendship.

How do we strike a balance between the freedom of speech and the need to maintain law and order when it comes to monitoring social networking sites?

I am not sure if the 'freedom of speech and expression' and the 'maintaining of law and order' need to be posited as antithetical to each other. Surely the whole idea of 'maintaining law and order' already includes maintaining conditions within which freedom of speech and expression can be practiced. Instead of monitoring social networking sites to censor and chastise (as has happened in some of the recent debates around Orkut, for example), it is a more fruitful exercise to ensure that speech, as long as it is not directed offensively towards an individual or a community, needs to be registered and heard. Hate speech of any sort should not be tolerated but that is a fact that is already covered by the judicial systems around the world.

What perhaps, is needed online, is a mechanism of self-governance where the community should be able to decide the kinds of actions and speech which are valid and acceptable to them. People who enter into trollish behaviour or hate speak, automatically get chastised and punished in different ways by the community itself. To look at models of better self-governance and community mobilisation might be more productive than producing this schism between freedom of speech on the one hand and the maintenance of law and order on the other.

Link to original article on i4donline.net

For more details visit https://cis-india.org/internet-governance/blog/i4d-interview-social-networking-and-internet-access

Letter to ICANN on NCSG

pranesh — 2011-08-02T07:41:11Z

The Centre for Internet and Society sent the following mail to ICANN regarding their attempt to impose their own charter for a Noncommercial Stakeholder Group (NCSG), instead of accepting the one drafted by the Noncommercial Users Constituency (NCUC).

Dear Sir or Madam,

Greetings from the Centre for Internet and Society - Bangalore. We are a Bangalore based research and advocacy organisation promoting consumer and citizen rights on the Internet. We currently focus on IPR reform, IPR alternatives and electronic accessibility by the disabled. Please see our website <http://cis-india.org> for more information about us and our activities.

It has come to our attention that ICANN is imposing the ICANN staff-drafted charter for a Noncommercial Stakeholder Group (NCSG) and ignoring the version drafted by civil society. As you know, the civil society version was drafted using a consensus process and more than 80 international noncommercial organizations, including mine, support it.

This is an unacceptable situation since the governance structures contained within the NCSG charter determine how effectively noncommercial users can influence policy decisions at ICANN in years to come. On behalf of Internet users in India - I would strongly urge you to reject the staff drafted version of the charter and adopt the version drafted and endorsed by civil society.

Best wishes,

Sunil Abraham
Executive Director
Centre for Internet and Society

For more details visit https://cis-india.org/internet-governance/blog/letter-to-icann-on-ncsg

Primer on the New IT Act

pranesh — 2011-08-02T07:41:54Z

With this draft information bulletin, we briefly discuss some of the problems with the Information Technology Act, and invite your comments.

The latest amendments to the Information Technology Act 2000, passed in December 2008 by the Lok Sabha, and the draft rules framed under it contain several provisions that can be abused and misused to infringe seriously on citizens' fundamental rights and basic civil liberties. We have already written about some of the problems with this Act earlier. With this information bulletin, drafted by Chennai-based advocate Ananth Padmanabhan, we wish to extend that analysis into the form of a citizens' dialogue highlighting ways in which the Act and the rules under it fail. Thus, we invite your comments, suggestions, and queries, as this is very much a work in progress. We will eventually consolidate this dialogue and follow up with the government on the concerns of its citizens.

Intermediaries beware

Internet service providers, webhosting service providers, search engines, online payment sites, online auction sites, online market places, and cyber cafes are all examples of “intermediaries” under this Act. The Government can force any of these intermediaries to cooperate with any interception, monitoring or decryption of data by stating broad and ambiguous reasons such as the “interest of the sovereignty or integrity of India”, “defence of India”, “security of the State”, “friendly relations with foreign States”, “public order” or for “preventing incitement to” or “investigating” the commission of offences related to those. This power can be abused to infringe on the privacy of intermediaries as well as to hamper their constitutional right to conduct their business without interference.

If a Google search on “Osama Bin Laden” throws up an article that claims to have discovered his place of hiding, the Government of India can issue a direction authorizing the police to monitor Google’s servers to find the source of this information. While Google can, of course, establish that this information cannot be attributed directly to the organization, making the search unwarranted, that would not help it much. While section 69 grants the government these wide-ranging powers, it does not provide for adequate safeguards in the form of having to show due cause or having an in-built right of appeal against a decision by the government. If Google refused to cooperate under such circumstances, its directors would be liable to imprisonment of up to seven years.

Pre-censorship

The State has been given unbridled power to block access to websites as long as such blocking is deemed to be in the interest of sovereignty and integrity of India, defence of India, security of the State, friendly relations with foreign States, and other such matters.

Thus, if a web portal or blog carries or expresses views critical of the Indo-US nuclear deal, the government can block access to the website and thus muzzle criticism of its policies. While some may find that suggestion outlandish, it is very much possible under the Act. Since there is no right to be heard before your website is taken down nor is there an in-built mechanism for the website owner to appeal, the decisions made by the government cannot be questioned unless you are prepared to undertake a costly legal battle.

Again, if an intermediary (like Blogspot or an ISP like Airtel) refuses to cooperate, its directors may be personally liable to imprisonment for up to a period of seven years. Thus, being personally liable, the intermediaries are rid of any incentive to stand up for the freedom of speech and expression.

We need to monitor your computer: you have a virus

The government has been vested with the power to authorize the monitoring and collection of traffic data and information generated, transmitted, received or stored in any computer resource. This provision is much too widely-worded.

For instance, if the government feels that there is a virus on your computer that can spread to another computer, it can demand access to monitor your e-mails on the ground that such monitoring enhances “cyber security” and prevents “the spread of computer contaminants”.

Think before you click "Send"

If out of anger you send an e-mail for the purpose of causing “annoyance” or “inconvenience”, you may be liable for imprisonment up to three years along with a fine. While that provision (section 66A(c)) was meant to combat spam and phishing attacks, it criminalizes much more than it should.

A new brand of "cyber terrorists"

The new offence of “cyber terrorism” has been introduced, which is so badly worded that it borders on the ludicrous. If a journalist gains unauthorized access to a computer where information regarding corruption by certain members of the judiciary is stored, she becomes a “cyber terrorist” as the information may be used to cause contempt of court. There is no precedent for any such definition of cyberterrorism. It is unclear what definition of terrorism the government is going by when even unauthorized access to defamatory material is considered cyberterrorism.

For more details visit https://cis-india.org/internet-governance/blog/primer-it-act

Chilling Effects and Frozen Words

Lawrence Liang — 2012-04-30T07:32:17Z

What if the real danger is not that we lose our freedom of speech and expression but our sense of humour as a nation? Lawrence Liang's op-ed was published in the Hindu on April 30, 2012.

While freedom of speech and expression is an individual right, its actualisation often relies on a vast infrastructure of intermediaries.

In the offline world, this includes newspapers, television channels, public auditoriums, etc. It is often assumed that the internet has created a more robust public sphere of speech by doing away with many structural barriers to free speech. But the fact of the matter is that even if the internet enables a shift from a ‘few to many' to a ‘many to many' model of communication, intermediaries continue to remain important players in facilitating free speech. Can one imagine free speech on the internet being the same without Twitter, social networks or Youtube?

One way of thinking of the infrastructure of communication is in terms of ecology, and in the ecology of speech — as in the environment — an adverse impact on any component threatens the well-being of all. The idea of cyberspace as a commons is a much cherished myth and in the early days of the internet we were perhaps given a glimpse into its utopian possibility. But we would be deluding ourselves if we believed that the problems that plague free speech in the offline world (including ownership of the avenues of speech) are absent in cyberspace. Recall in recent times that one of the most effective ways in which various governments retaliated to the leaking of official secrets on WikiLeaks was by freezing Julian Assange's PayPal account.

Direct & Indirect Controls

It may be useful to distinguish between direct controls on free speech and indirect or structural controls on free speech. India has had a long history of battling direct and indirect controls on free speech and with a few exceptions the interests of the press have often coincided with the interests of a robust public sphere of debate and criticism.

In the late 1950s and early 1960s, a number of large media houses battled restrictions imposed on the press by way of control of the number of pages of a newspaper, regulation of the size of advertisements and the price of imported newsprint. On the face of it, some of these restrictions may have seemed like commercial disputes but the Supreme Court rightly recognised that indirect controls could adversely impact the individual's right to express himself or herself as well as to receive information freely.

In the online context, there has also been a similar recognition of the role of intermediaries in providing platforms of speech and it is with this view in mind that a number of countries have incorporated safe harbour provisions in their information technology laws.

Section 79 of the Information Technology Act is one such safe harbour provision in India which provides that intermediaries shall not be liable for any third party action if they are able to prove that the offence or contravention was committed without their knowledge or that they had exercised due diligence to prevent the commission of such offence or contravention. But this safe harbour has effectively been undone with the passing of the Information Technology (Intermediaries guidelines) Rules, 2011.

The rules clarify what standard of due diligence has to be met by intermediaries and Sec. 3(2) of the rules obliges intermediaries to have rules and conditions of usage which ensure that users do not host, display, upload, modify, publish, transmit, update or share any information that is in contravention of the Section. This includes the all too familiar ones (defamatory, obscene, pornographic content) but also a whole host of new categories which could be invoked to restrict speech (“grossly harmful,” “blasphemous,” “harassing,” “hateful”).

As is well known, any restriction on speech in India has to comply with both the test of reasonableness under Article 19(2) of the Constitution, as well as ensuring that the grounds of censorship are located within 19(2). Even though there are laws regulating hate speech in India, blasphemy is not a category under Art. 19(2) and has hitherto not been a part of Indian law. Some of the other categories such as “grossly harmful” suggest the people who drafted the rules seem to have taken a constitutional nap at the drafting board.

Sec. 3(4) of the rules provides that any intermediary who receives a notice by an aggrieved person about any violation of sub rule (2) will have to act within 36 hours and where applicable will ensure that the information is disabled. In the event that it fails to act or to respond, the intermediary cannot claim exemption for liability under Sec. 70 of the IT Act. It is worth noting that most intermediaries receive from hundreds to thousands of requests from individuals on a daily basis asking for the removal of objectionable material. The Centre for Internet and Society conducted a “sting operation” to determine whether the criteria, procedure and safeguards for administration of the takedowns as prescribed by the Rules lead to a chilling effect on free expression.

In the course of the study, frivolous takedown notices were sent to seven intermediaries and their response to the notices was documented. Different policy factors were permuted in the takedown notices in order to understand at what points in the process of takedown, free expression is being chilled. The takedown notices which were sent by the researcher were intentionally defective as they did not establish how they were interested parties, did not specifically identify and discuss any individual URL on the websites, or present any cause of action, or suggest any legal injury. Of the seven intermediaries to which takedown notices were sent, six over-complied with the notices, despite the apparent flaws in them.

Caution

Even in cases where the intermediaries challenged the validity of the takedowns, they erred on the side of caution and took down the material. While a number of intermediaries would see themselves as allies in the fight against censorship, more often than not intermediaries are also large commercial organisations whose primary concern is the protection of their business interests. In the face of any potential legal threat, especially from the government, they prefer to err on the side of caution. The people whose content was removed were not told, nor was the general public informed that the content was removed.

The procedural flaws (subjective determination, absence of the right to be heard, the short response time) coupled with the vague grounds on which such takedowns can be claimed, clearly point to a highly flawed situation in which we will see many more trigger happy demands for offending materials to be taken down.

We have already slipped into a state of being a republic of over sensitivity where any politician, religious group or individual can claim their sentiments have been hurt or they have been portrayed disparagingly, as evidenced by the recent attack and subsequent arrest of Professor Ambikesh Mahapatra of Jadavpur University for posting cartoons lampooning Mamata Banerjee.

Nervous State

In the era of global outsourcing it was inevitable that the state censorship machinery would also learn a lesson or two from the global trends and what better way of ensuring censorship than outsourcing it to individuals and to corporations. The renowned anthropologist, Michael Taussig, once compared the state to a nervous system and it seems that the Intermediary rules live up to the expectations of a nervous state ever ready to respond to criticism and disparaging cartoons.

What if the real danger is not even that we lose our freedom of speech and expression but we lose our sense of humour as a nation?

The evident flaws of the rules have been acknowledged even by lawmakers, with P. Rajeeve, the CPI(M) M.P., introducing a motion for the annulment of the rules. The annulment motion is going to be debated in the coming weeks and one hopes that the parliamentarians will seriously reconsider the rules in their current form.

When faced with conundrums of the present it is always useful to turn to history and there is reason to believe that while censorship has a very respectable genealogy in Indian thought, it has also been accompanied in equal measure by a tradition of the right to offend.

In his delightful reading of the Arthashastra, Sibaji Bandyopadhay alerts us to the myriad restrictions that existed to control Kusilavas (the term for entertainers which included actors, dancers, singers, storytellers, minstrels and clowns). These regulations ranged from the regulation of their movement during monsoon to prohibitions placed on them, ensuring that they shall not “praise anyone excessively nor receive excessive presents”. While some of the regulations appear harsh and unwarranted, Bandyopadhay says that in contrast to Plato's Republic, which banished poets altogether from the ideal republic, the Arthashastra goes so far as to grant to Kusilavas what we could now call the right to offend. Verse 4.1.61 of the Arthashastra says, “In their performances, [the entertainers] may, if they so wish, make fun of the customs of regions, castes or families and the practices or love affairs (of individuals)”. One hopes that our lawmakers, even if they are averse to reading the Indian Constitution, will be slightly more open to the poetic licence granted by Kautilya.

Click for the original published in the Hindu on April 30, 2012. Lawrence Liang is a lawyer and researcher based at Alternative Law Forum, Bangalore. He can be contacted at lawrence@altlawforum.org

For more details visit https://cis-india.org/internet-governance/chilling-effects-frozen-words

Govt vs Tweeple: Has clampdown hit free speech?

praskrishna — 2012-08-24T12:46:27Z

Has the Government crossed the line by ordering the blocking of several Twitter accounts, many belonging to prominent journalists? The debate was featured in NDTV on August 23, 2012.

Sunil Abraham spoke to Sonia Singh of NDTV. Sunil said that "we should focus on designing of the censorship regime in the country and the lack of compliance with the principles of natural justice".

Watch the full video on NDTV here

For more details visit https://cis-india.org/news/www-ndtv-com-aug-23-2012-govt-vs-tweeple-has-clampdown-hit-free-speech

Govt orders blocking of 300 specific URLs including 16 Twitter accounts

praskrishna — 2012-08-24T13:29:40Z

The government stepped up its efforts to stop what it feels is an online campaign of misinformation and rumour mongering in the wake of lower Assam riots and ordered blocking of 16 Twitter accounts, including two belonging to journalists, considered sympathetic to the right in India.

Published in the Times of India on August 24, 2012. Pranesh Prakash is quoted.

The department of telecommunications (DoT) ordered blocking of the accounts on August 20. The blocked accounts include those maintained by a columnist and a journalist working for a TV channel. Twitter accounts @sanghparivar, @drpraveentogadia and @i_panchajanya are also mentioned.

The 16 Twitter accounts are part of a list containing over 300 specific URLs that internet service providers (ISPs) in India have been told to block. The list is dominated by URLs belonging to Facebook and Youtube. Indian government allegedly found 102 URLs on Facebook and 85 URLs on YouTube where communally sensitive content was posted. According to a blogpost at Centre for Internet and Society (CIS), a non-profit organization that got hold of the list on Wednesday, almost "all of the blocked items have content that are related to communal issues and rioting".

At the same time, Pranesh Paraksh, a CIS official, noted on the blog that it was unclear if the government exercised its powers responsibly in this case. "The blocking of many of the items on the list are legally questionable and morally indefensible, even while a large number of the items ought to be removed," he wrote.

According to the leaked list, Indian government also blocked 30 Twitter URLs, 3 Wikipedia URLs, 11 Blogger URLs and 8 Wordpress URLs. Some URLs belong to Pakistani websites. The list also contained URLs belonging to several mainstream media websites, including The Telegraph and Al Jazeera.

The blocking of Twitter accounts was partial due to technical challenges. The accounts have been blocked with the help of ISPs and not Twitter. Accessing them from India shows web users a message, saying "This website/URL has been blocked until further notice either pursuant to Court orders or on the Directions issued by the Department of Telecommunications". Also, the block works only if the accounts are accessed using HTTP and not HTTPS protocol. Twitter allows users to force HTTPS, which is a secure protocol and doesn't let ISPs see the content that a user is accessing.

Due to the partial block, accounts remained active. When Nirupama Rao, India's ambassador to the US, talked on Twitter about a discussion on a news channel on the subject of social media and government's current policy, one of the "blocked" accounts tweeted back to her saying, "@NMenonRao Is that why UPA Govt has blocked my Twitter handle? Is that the reason? A reply would help." Following the Twitter profile ban, which was reported around midnight on Wednesday, several Twitter users in India started hashtag #Emergency2012. A few hours later, #Emergency2012 and #GOIBlocks were among the top trending topics on Twitter for India.

For more details visit https://cis-india.org/news/times-of-india-aug-24-2012-govt-orders-blocking-of-300-specific-urls-including-16-twitter-accounts

NE exodus: List containing 309 blocked URLs leaks online

praskrishna — 2012-08-24T13:37:21Z

Latest reports coming in have confirmed that a list containing 309 URLs, whose ban the government had sought in light of the Assam violence and the subsequent NE exodus, has been leaked online.

Published in tech2. Pranesh Prakash's analysis is quoted.

The aforementioned URLs comprise URLs, Twitter accounts, img tags, blog posts, blogs and a handful of websites, and were blocked between August 18, 2012 till August 21, 2012. In an analysis that Pranesh Prakash, programme manager at the Centre for Internet and Society (CIS), carried of the leaked items, among other things in his post, he wrote that, "It is clear that the list was not compiled with sufficient care."

In his post, he further noted that the censorship process itself has been riddled with egregious mistakes. Giving instances of the egregious mistakes, he added that even some people and posts debunking the rumours were blocked as part of the censorship. Further, he wrote that some of the items that were blocked were not even web addresses (e.g., a few HTML img tags were included). In his findings, Prakash also found that despite there having been a clear warning issued by the DIT pertaining to the blocking of "above URLs only" and not that of main websites, like www.facebook.com, www.youtube.com, some ISPs (like Airtel) went "overboard in their blocking". This incident, in particular pertains to yesterday's reports, wherein it had been revealed that Airtel had blocked the entire YouTube short URL youtu.be in some cities.

On account of the sensitivity of the issue, he writes that it "would be premature to share the whole list." He, however, writes that CIS plans to make the entire list public soon. The list that CIS has released, however includes -

ABC.net.au
AlJazeera.com
AllVoices.com
WN.com
AtjehCyber.net
BDCBurma.org
Bhaskar.com
Blogspot.com
Blogspot.in
Catholic.org
CentreRight.in
ColumnPK.com
Defence.pk
EthioMuslimsMedia.com
Facebook.com
Farazahmed.com
Firstpost.com
HaindavaKerelam.com
HiddenHarmonies.org
HinduJagruti.org
Hotklix.com
HumanRights-Iran.ir
Intichat.com
Irrawady.org
IslamabadTimesOnline.com
Issuu.com
JafriaNews.com
JihadWatch.org
KavkazCenter
MwmJawan.com
My.Opera.com
Njuice.com
OnIslam.net
PakAlertPress.com
Plus.Google.com
Reddit.com
Rina.in
SandeepWeb.com
SEAYouthSaySo.com
Sheikyermami.com
StormFront.org
Telegraph.co.uk
TheDailyNewsEgypt.com
TheFaultLines.com
ThePetitionSite.com
TheUnity.org
TimesofIndia.Indiatimes.com
TimesOfUmmah.com
Tribune.com.pk
Twitter.com
TwoCircles.net
Typepad.com
Vidiov.info
Wikipedia.org
Wordpress.com
YouTube.com
YouTu.be

Further, in response to the question - as to why some items could still be accessed that were supposed to be blocked, he wrote that there are several errors in the list, making it difficult to apply. And the order has to be put into action by hundreds of ISPs. He adds that some ISPs may not have begun enforcing the blocks yet. "This analysis is based on the orders sent around to ISPs, and not on the basis of actual testing of how many of these have actually been blocked by Airtel, BSNL, Tata, etc. Additionally, if you are using Twitter through a client (on your desktop, mobile, etc.) instead of the web interface, you will not notice any of the Twitter-related blocks," he elaborated further.

For more details visit https://cis-india.org/news/tech-2-in-com-ne-exodus

India's social media crackdown reveals clumsy govt machinery

praskrishna — 2012-08-25T06:11:30Z

"High-handed" and "reckless" are some of the words used in the media to describe the government's online crackdown.

Published in Reuters on August 24, 2012. Pranesh Prakash is quoted.

Add clumsy and incompetent to the list.

The government blocked access to more than 300 web pages after mobile phone text messages and doctored website images fuelled rumours that Muslims were planning revenge attacks for violence in Assam.

Much has been said and debated on the legal and moral legitimacy of the ban. But it's also important to study how officials went about deciding what to ban.

In his analysis of leaked government directives listing web pages to be banned, Pranesh Prakash of the Centre for Internet and Society said the list consists of people and pages who are actually debunking hateful rumours.

Twitter accounts of mainstream journalists and YouTube videos containing news clips from news channels like TimesNow, NDTV and Britain's Channel4 were included.

A glance at the list also shows that the banned pages include a Google Plus search page aggregating news stories posted on the topic "Assam riots." The government might as well ban Google.com, where anyone can do the same thing and much more.

It seems the government had no set procedure in trying to trace abusive content on the web. We don't know how they drew up the lists of sites to target, but it may have happened like this:

As northeast Indians began their exodus from cities fearing attacks, ministers and top bureaucrats went into a huddle and decided in all sincerity they must stop the spread of false information.

The task of quickly identifying malicious online content was given to lower ranking officials. Since there are no set procedures on how to scour the vast virtual universe and choose which offending pages to ban, the most likely step they took was to open Google and start typing in words related to the recent unrest, apart from trawling popular social sites.

The resulting list tells us that the official who vetted the selected pages was not too committed or had minimal online skills. Some of the pages are not even web addresses.

On Friday, the Times of India newspaper website (Read here) reported that the Twitter account of junior Communications and IT minister Milind Deora was blocked instead of the Deora imposter the government was trying to target.

Such amateurishness is not restricted to technology issues alone. There are many examples of clueless officials left red-faced in the face of public scrutiny.

Last year, the country's premier investigating agency, the CBI, had to withdraw a version of its list of India's 50 Most Wanted fugitives after it was revealed that one was already in jail and another living with his family after getting bail. The Central Statistics Office made a goof-up with the index of industrial production for January 2012, revising growth to 1.14 percent after initially putting it at 6.8 percent, a huge gap.

One of the most baffling gaffes happened in 2010 when the Directorate of Advertising and Visual Publicity issued a full-page ad on the occasion of National Girl Child Day featuring the photograph of a male former Pakistan Air Chief Marshal who appeared alongside Indian cricketers Kapil Dev and Virender Sehwag.

But the cake must go to External Affairs Minister S.M. Krishna. He read out his Portuguese counterpart's speech while addressing the United Nations Security Council.

(David Lalmalsawma is a Reuters journalist. The opinions expressed here are his own and not of Reuters. You can follow him on Twitter @david_reuters)

For more details visit https://cis-india.org/news/in-reuters-com-david-lalmalsawma-aug-24-2012-indias-social-media-crackdown-reveals-clumsy-govt-machinery

Internet expert criticizes Indian cyber blockades

praskrishna — 2012-08-28T10:11:44Z

The Indian government's attempts to block social media accounts and websites that it blames for spreading panic have been inept and possibly illegal, a top Internet expert said Friday.

Written by Muneeza Naqvi, this was originally published in Associated Press on August 24, 2012. Pranesh Prakash is quoted.

Earlier this month, thousands of people from the country's remote northeast began fleeing cities in southern and western India, as rumors swirled that they would be attacked in retaliation for ethnic violence against Muslims in their home state.

Last weekend, the government said the rumors were fed by gory images — said to be of murdered Muslims — that were actually manipulated photos of people killed in cyclones and earthquakes. Officials said the images were spread to sow fear of revenge attacks.

After that, the government began interfering with hundreds of websites, including some Twitter accounts, blogs and links to certain news stories. The government also ordered telephone companies to sharply restrict mass text messages.

It is unclear who has been spreading the inflammatory material. Experts say that despite the government's electronic interference, there are many ways to access the blocked sites.

"The government has gone overboard and many of its efforts are legally questionable," said Pranesh Prakash, who studies Internet governance and freedom of speech at The Center for Internet and Society, a research organization in the southern city of Bangalore.

The center has published a list of more than 300 Internet links blocked in the last two weeks. These include some pages on Facebook, YouTube and news items on the sites of Al Jazeera, Australia's ABC, and a handful of Indian and Pakistani news sites.

On Friday, the Twitter account of Milind Deora, India's junior communications minister, appeared blocked. A message at his (at)milinddeora account said "the profile you are trying to view has been suspended."

Deora told the Press Trust of India news agency that his account was being verified and was only temporarily suspended. PTI said Deora had been tweeting in defense of the government blocking efforts before the account was suspended.

The exodus of people from the northeast followed clashes in Assam state over the last several weeks between ethnic Bodos and Muslims settlers. At least 80 people were killed in that violence and 400,000 were displaced. Most of those who fled were living in Bangalore, where text messages spread quickly threatening retaliatory attacks by Muslims.

The Bodos and the Muslim settlers — most of whom arrived years ago from what was then East Pakistan, and which is now Bangladesh — have clashed repeatedly over the decades. But the recent violence was the worst since the mid-1990s.

"The government's highest priority should have been to counter the rumors and it did a really bad job of that," said Prakash, adding that the government should have at least tried to counter the panic through the same social media sites that it was blocking.

The government's actions have sparked outrage on social networking sites, with hashtags critical of the government quickly becoming top trending topics on Twitter's India site.

But Prakash was as dismissive of that reaction as he was of the government attempts at censorship.

The government's actions reek of "the kind of incompetence one has come to expect," he said, "but the hashtags (hash)Emergency2012 etc. suffer from a lack of perspective, too."

Kapil Sibal, the senior minister of communications and information technology, said in a statement that Facebook and Google were cooperating with the government and shutting down some sites that the government had pointed out as objectionable. Sibal said Twitter had also said it was ready to talk with the government.

But he said that "the accusations that we are aggressively targeting someone's account or websites are incorrect."

On Thursday, Victoria Nuland, spokeswoman for the U.S. State Department, had told reporters that it was urging the Indian government "to take into account the importance of freedom of expression in the online world" while addressing its security concerns. She said the U.S. was ready to help India's efforts to talk to social networks regarding the issue."

The above was carried in the following places:

Bloomberg Businessweek (August 24, 2012)
Khaleej Times (August 24, 2012)
ABC News (August 24, 2012)
Seattle Times (August 24, 2012)
Vancouver Sun (August 24, 2012)
Kansas City. (August 24, 2012)
Times Colonist (August 24, 2012)
Merced Sun-Star (August 24, 2012)
Yahoo News (August 24, 2012)
SanLuisObispo.com (August 24, 2012)
Terrorism Watch (August 25, 2012)
Sci-Tech Today (August 26, 2012)

For more details visit https://cis-india.org/news/hosted-2-ap-org-aug-24-2012-internet-expert-criticizes-indian-cyber-blockades

India Bans Mass SMS to Counter Panic

praskrishna — 2012-08-27T07:29:59Z

Last year social networking was credited with helping to organize revolutions across the Middle East and with getting normally apathetic middle-class Indians onto the streets to protest corruption.

This article by Shreya Shah was published in the Wall Street Journal on August 17, 2012. Pranesh Prakash is quoted.

But in recent days, India has seen a darker side of social networking, as doctored videos of Muslims being attacked and text messages warning of retaliation by Muslims went viral in the wake of riots in the northeastern state of Assam.

The messages have caused panic among thousands of Indians and spurred attacks and clashes in two cities. In an attempt to calm the situation, India banned the ability to send mass text messages on Friday afternoon, the home ministry press office confirmed. The ban will stay in effect for two weeks.

In remarks to Parliament on Friday, Prime Minister Manmohan Singh said, “The unity and integrity of our country is being threatened by certain elements.”

The riots in Assam saw clashes between Bodo tribals and Muslim immigrants, beginning in late July, which led to dozens of deaths and displaced tens of thousands of people. On Friday, Abdul Khaleque, press secretary to the chief minister of Assam, told India Real Time that the death toll had risen to 78 as sporadic clashes continued. Of the 400,000 people that had fled their homes, approximately 115,000 had returned home.

As India has struggled this month to bring calm to Assam, flare-ups started taking place in the western city of Pune, while in Bangalore, thousands of northeastern workers began fleeing the city.

Mobile phone messages saying that northeasterners had been killed in Bangalore have been circulating since Sunday, said Dilip Kanti, a 24-year-old law student from Mizoram who has lived in the city in the southern state of Karnataka for six years.

“The messages warned that we should leave the city before the day of Eid,” he added. Monday, Aug. 20, is an official holiday for Eid, the festival that marks the end of Ramadan, the Muslim month of fasting.

The Karnataka state government and the police have said that this is a hoax message and that they are investigating the source of these messages.

The messages appear to be intended to panic northeasterners, send large numbers of them back to their home state, and foster fear of Muslims. Those developments could set the stage for sectarian riots, always a concern in a country that has seen such clashes break out frequently.

The home minister has said an inquiry is underway. But so far officials have not shared information about the source of these messages.

Presently, Indian companies that send mass text messages need to register to do so. But there’s no bar on individual users sending mass messages. A limit of 100 messagesper user per day was imposed last year in an attempt to reduce spam and later increased to 200, but this was overturned by the courts in July.

Text messages are the “most potent weapon of rumor,” said Shiv Visvanathan, a professor at the Jindal School of Government and Public Policy in Haryana. “They can multiply a few thousand times in a minute.”

India has been aware of the danger of high-tech rumor-mongering. When the verdict on the contested religious site of the Babri Masjid in Uttar Pradesh state was due in 2010, the Indian government temporarily banned the ability to send mass text messages.

But this time, with a new home minister, Sushil Kumar Shinde, who has only been in the job for a little more than two weeks, India was slower to act. It wasn’t till Friday afternoon – after the messages had been circulating for nearly a week – that India banned mass text messaging.

But by Wednesday, students and workers from the northeast who were living in Bangalore, where these messages circulated, were rushing to the train station to head home. On Thursday alone, two special trains were scheduled to take 6,000 people back to Guwahati, the capital of Assam.

Some of them had already experienced personal run-ins with Muslims upset about the riots in Assam. A 21-year-old student from the state of Nagaland, who didn’t want his name used, said that he is “sick of receiving these messages with rumors.” Apart from the messages, he said that he had been threatened twice in Bangalore by Muslims in the last five days but did not want to return to Nagaland and miss classes. His mother, on the other hand, is fearful for his safety and is forcing him to come back. His roommates have already left. “I will stay till Ramadan and if the situation doesn’t get better I will have no option but to leave,” he said.

The messages have gained potency from the fact that there have been some attacks on northeasterners in parts of India; these attacks too seem to have been intentionally instigated online.

Videos were doctored to show Muslims being tortured purportedly by ethnic Assamese, Pune police inspector Prasad Hasabnis told India Real Time.

“These incited the youth,” he added.

	Four students from the northeastern state of Manipur were attacked in Pune by young Muslim men in three separate incidents in the last week as a result, he said. In Mumbai, meanwhile, two people were killed and 65 injured after a protest over the suffering of Muslims in Assam turned violent. A group called the Bhagat Singh Kranti Sena (Bhagat Singh’s Revolution Army) has been spreading some of the rumors, said Laurence Liang, a researcher with the Alternate Law Forum, a Bangalore-based human rights group that also advocates free speech.

Four students from the northeastern state of Manipur were attacked in Pune by young Muslim men in three separate incidents in the last week as a result, he said. In Mumbai, meanwhile, two people were killed and 65 injured after a protest over the suffering of Muslims in Assam turned violent.

A group called the Bhagat Singh Kranti Sena (Bhagat Singh’s Revolution Army) has been spreading some of the rumors, said Laurence Liang, a researcher with the Alternate Law Forum, a Bangalore-based human rights group that also advocates free speech.

Mr. Liang said the group put up a post on Facebook that remained up until Wednesday. It said that a fatwa has been issued by the Muslims against people from the northeast and provided telephone numbers that didn’t work, he added. The Alternate Law Forum complained about the post to Facebook and it has since been taken down, he said.

“Technology is a double-edged sword,” says Mr. Liang. A few people use it to “rip up a frenzy of emotion by spreading rumors,” he says. He added that it didn’t help that “people in the United States and the United Kingdom, sitting in the safety of their homes, reply provocatively on social media, unaware of the consequences they unleash.”

Of course, some people are trying to use Twitter and Facebook to counter the rumors.

American Enterprise Institute resident fellow Sadanand Dhume tweeted on Friday that a video purporting to show violence in Assam was actually footage from Indonesia.

“I lived in Indonesia so recognized the policeman’s uniform, batik sarong & writing on baseball cap. Must be many more fake videos out there,” he said. (Mr. Dhume is an opinion columnist for The Wall Street Journal in India.)

And in a message on Facebook, Walter Fernandes, head of the North-Eastern Social Research Centre, said northeastern and Muslim associations were meeting in Bangalore to figure out how to quell the rumors, and that people shouldn’t give in to panic. Muslim leaders have promised to speak about the situation and the need to protect people from the northeast in their sermons, Mr. Fernandes wrote.

The Indian government last year attempted to censor social networking site like Facebook, arguing inflammatory content on the site could lead to violence in India. Facebook, Google and several other Internet firms are presently on trial in India for failing to remove offensive material from their sites in response to complaints. This month’s developments could help the government make a stronger case for censoring these sites.

But Pranesh Prakash, of the Bangalore-based Center for Internet and Society, says that greater regulation will not solve the problem. What he says is needed are proactive statements by the government and rigorous fact-checking by the media, especially regional news channels.

The only way of “countering rumors is by fact,” he said.

– Preetika Rana contributed to this post.

For more details visit https://cis-india.org/news/blogs-wsj-com-aug-17-2012-shreya-shah-india-bans-mass-sms-to-counter-public

Northeast exodus: Is there a mechanism to pre-screen social media content?

praskrishna — 2012-09-04T04:06:46Z

The government has passed the blame buck on social media and blocked hundreds of websites, which it claims, hosted hate speech and inflammatory content, enough to incite violence. But is it feasible to pre-screen objectionable or provocative content, and reject it before posting so that there is no chance of such rumours?

The article by Wahid Bukhari was published in merinews on August 23, 2012. Pranesh Prakash is quoted.

The government took the action after Home Minister RK Singh alleged that the exodus of northeastern people from southern states such as Bangalore, Mumbai and Pune was a result of the panic and rumours created because of the content uploaded on these websites, many according to him were created by elements across the border in Pakistan. Though many suspected that Mr Singh's claim was an excuse to save the government from its inefficiency in controlling the riots, and the exodus of the northeastern people who were seen boarding the trains to their home states with their belongings amid fears of reprisal attacks.

Was the action meant to pass on the inefficiency buck or not - the government has, at least, managed to shift the focus of the media from exodus to the debate - as to whether social networking sites or websites promoting hatred should be blocked or not - given the democratic rights of every citizen to freedom of speech and expression.

Around a hundred more websites have been reported promoting hate speech and Google, Facebook and other social networking sites like Twitter have been asked to remove such content as soon as possible but in this whole debate one question remains unanswered: How does removing a post from Twitter or Facebook make a difference, several hours after it was published? One might argue even an hour is enough for an inflammatory picture or comment to incite violence or hatred. As a consequence, one might demand that a comment is screened before it is posted on a website, otherwise it doesn't serve any purpose.

Whether pre-screening is technically possible, Pranesh Prakash maintains: "Given the amount of content uploaded on the larger social networks, pre-screening content is just not possible, while removal upon complaint is. They don't have editors like newspapers do; importantly, they shouldn't."

Perhaps, a mid way is to intervene prior to registration on social media websites. All those who register should be made aware of the content that's not permissible, and make them aware of relevant laws and repercussions of breaking them if their complicity is proved. Similarly, these sites can be asked by the Indian government to continuously remind registered users as well as general public, through mass media advertizing, about what kind of content is not permissible. The government, from its side, can strengthen cyber laws to empower sites such as Facebook and Twitter to curb posting of provocative content due to presence of these stringent laws.

Terming the government action unfortunate, Mr Prakash who is a programme manager with the Bangalore-based research and advocacy group, The Centre for Internet and Society believes that government botched up at so many levels. “I don't think the government should be going after Facebook, YouTube, or Twitter. It should be going to them, to work with them on removing content,” Mr Prakash suggests. "The larger social networks have dedicated complaints mechanisms, which the government could have asked them to run 24x7 for a few days, and to expedite that process, and both complained itself and asked the public to use the complaints process,” he adds.

Though Pakistan has rubbished the claims that it has any role in fomenting trouble, but it has also asked the Indian government to provide it with evidence so that it could nab the accused. Whether or not there is any evidence is a secondary question, the primary blame will always rest with both the state and central governments who failed to stop the exodus of fear-stricken people from the northeast.

Experts like Mr Prakash are wondering why the government didn't pay back in the same coin by using the social media to dispel the rumours. “It is a pity that they notified a new policy to encourage governmental use of social media only today; they sorely needed it this last week,” Mr Prakash rues.

The government has blocked content related to thirty Twitter accounts but another surprising thing is that only accounts using the web interface have been blocked, and such accounts can still be accessed on BlackBerrys or other smartphones.

The only visible thing government did on ground when the exodus started taking place in Bangalore was the setting up of helplines but did they help in preventing the exodus - there are enough reasons to believe against it. "There were some complaints that the people attending some of these helplines could only speak in Kannada, and not the English or Hindi that people calling for help were expecting. Even such positive steps were executed badly." Mr Prakash informs.

For more details visit https://cis-india.org/news/www-merinews-com-wahid-bukhari-august-23-2012-northeast-exodus

Is the govt caught in the 'censorship' web?

praskrishna — 2012-09-04T06:54:25Z

NDTV aired a one-hour debate on censorship in "We the People" episode hosted by Barkha Dutt on August 26, 2012. Pranesh Prakash participated in the discussions as a speaker.

Pranesh Prakash responded to Barkha Dutt's question on what does a government do in a time of social unrest:

"I think in a time of social unrest there is leeway provided in laws for the government to take action. The law existing and the law allowing for it is a very different matter from the government actually making use of it. There are as shown in the United Kingdom, much better ways of combating situations of riots. As we have seen in India for instance, there are people who provoke riots from podiums yet don't get arrested and as we have seen in the UK, there are people who take part in riots and have been punished a great deal."

Video

See the full debate on NDTV

For more details visit https://cis-india.org/news/www-ndtv-com-we-the-people-aug-26-2012-is-the-govt-caught-in-the-censorship-web

India Debates Misuse of Social Media

praskrishna — 2012-09-04T12:13:21Z

India has blocked more than 250 websites after provocative online content spread panic among people from the country's northeast, prompting some of them to flee Indian cities. The crackdown has sparked a debate about how the country will cope with misuse of social media.

Anjana Pasricha's article was originally published by Voice of America on August 21, 2012 and re-posted in the Chosunilbo on September 4, 2012. Sunil Abraham is quoted.

Officials say the websites that were blocked had posted edited images and videos of victims of earthquakes and claimed they were those of Muslim victims caught in recent ethnic strife in India's northeastern Assam state and Burma.

As the images went viral, rumors began about reprisal attacks against Hindu migrants from the northeast working in other parts of India. Hate text messages warning of violence circulated widely. Worried about their safety, thousands of the migrants fled Indian cities last week to return to Assam.

Taken aback by the mass exodus, the government says the "unity and integrity of the country is at stake."

Home Minister Sushil Kumar Shinde says that "elements" had used social networking sites to whip up communal sentiments. Shinde says a number of the sites had been uploaded from Pakistan. Shinde adds that the government has gathered a lot of evidence through the investigation, whether from Facebook communication or text messaging.

Officials have also blamed social networking sites such as Twitter, Yahoo and Facebook for not screening objectionable content.

Cyber specialists say the government needs to go beyond the blame game and learn how to manage misuse of social media on the massive scale witnessed last week. About 100 million people in India use the Internet, the third-largest number of net users in the world. About 700 million people have mobile phones.

Cyber law expert, lawyer Pawan Duggal says this is the first time the Internet and mobile-phone technology have been used to incite fear in a community.

"India has to wake up to the need of putting cyber security as the number-one priority for the nation," Duggal noted. "Unfortunately, India does not even have a cyber-security policy. The nation does not have any plan of action, should such an emergency happen again. India needs to have its own cyber army of cyber warriors."

The government has been involved in a dispute with web companies such as Google and Facebook for several months and has called for them to devise a voluntary framework to keep offensive material off the web. India routinely asks these companies to remove what it calls "objectionable content," which has led to fears India may be diluting web freedom.

Sunil Abraham heads the Center for Internet and Society in Bangalore, an advocacy group for net freedom. He says the government's recent crackdown on hundreds of websites is warranted, but says it needs to be more sophisticated and aggressive in handling threats and rumors emanating from the internet.

"Social media websites and other Internet intermediaries should have been asked by the government to run banner advertising or some other form of messaging that revealed the lack of truth in the rumors that were circulating," Abraham explained. "The best way to deal with misinformation is to produce more accurate and more credible information. By just blocking access to fraudulent information, you do not fully undermine the power of rumors because by the time the government had decided to act the photographs and videos had already gone viral. And even though the websites are blocked these images will continue to circulate."

The exodus of northeast migrants from Indian cities has slowed in recent days as India has moved to block multimedia and bulk text messaging, and panic has subsided after repeated assurances of safety by the government.

For more details visit https://cis-india.org/news/www-voanews-com-aug-21-2012-anjana-pasricha-india-debates-misuse-of-social-media

Political war on the web

praskrishna — 2012-09-05T05:27:24Z

Twitter is not only the ‘people’s voice’. It is also a forum for orchestrated propaganda.Kunal Majumder tracks the BJP-Congress online duel.

Kunal Majumder's article was published in Tehelka Magazine, Vol 9, Issue 36, Dated 08 Sept 2012. Pranesh Prakash is quoted.

New battlelines Digvijaya Singh (left) and Sushma Swaraj are active tweeples
Photos: Shailendra Pandey

ON 27 August, as the Congress and the BJP battled it out in Parliament and later through news conferences, the story on Twitter was a bit different. Congress supporters, who had been at the receiving end of the ‘Coalgate’ issue so far, finally started hitting back. Adopting a strategy they had so far been accusing right-wingers of, they launched into an all-out attack on anyone who supported the BJP. Every tweet was hashtagged with #RIPBJP. At the end of the day, #RIPBJP was trending, making it the most successful Congress campaign against the BJP — a first on Twitter.

“The social media battle against the BJP has just begun,” says a Congress supporter associated with the new project. “In the days to come, you will see our volunteers in a more combative mode.” However, he says it will not “replicate the negative campaign of the right-wing”.

The Congress’ social media strategy is spearheaded by its tech-savvy General Secretary Digvijaya Singh. On Twitter for nearly nine months, Singh has been readying to take on the BJP on its own turf and influence the ‘voice of people’. Though serious doubt remains about how much of this voice is real and how much is a result of political propaganda.

The push for the Congress to take the battle online comes from the recent ‘banning’ of Twitter handles of BJP sympathiser and senior journalist Kanchan Gupta. While the government insists that the handles were blocked due to security issues, Gupta claimed political martyrdom and launched a tirade against the Congress for imposing a second Emergency. Hashtags like #Emergency2012 and #GOIBlocks started trending, with BJP supporters turning their display pictures to black. "The fact remains none of the blockings were politically motivated,” says Pranesh Prakash, programme manager with Centre for Internet and Society. Prakash instead points to the UPA’s earlier request to IT companies like Google and Facebook to pull down certain pages, which displayed morphed photos and cartoons of Congress “functionaries” as clear example of politically motivated intervention.

Though no explanation was forthcoming from the government as to why specific handles were blocked temporarily through ISPs (Twitter has still not blocked them), the PMO issued a statement saying it has requested Twitter to take “appropriate action against six persons impersonating the PMO”. Certain handles like @PM0India (with a ‘zero’) were often accused of impersonating the actual @PMOIndia. But that’s another story.

#Emergency2012 and #GOIBlocks started trending, with various BJP supporters turning their display pictures to black	The day Gupta’s handle was ‘blocked’, former bureaucrat B Raman wrote a blog that gave an interesting insight into why the government might have targeted Gupta. Raman describes a meeting that took place in Ahmedabad in 2008 — just before the 2009 General Elections — attended by senior BJP leaders and sympathisers, including Gupta. Raman says the general feeling among BJP participants was that mainstream media was not giving enough opportunities to the BJP and other right-wing activists to air their views. Therefore, “it was suggested by some participants that the BJP could get over this handicap by making good use of the online media”. Raman goes on to point that supporters of Gujarat Chief Minister Narendra Modi and other right-wingers have since then used online media superbly with help of IT-savvy Hindutva supporters.

#Emergency2012 and #GOIBlocks started trending,
with various BJP supporters turning their display pictures to black

The day Gupta’s handle was ‘blocked’, former bureaucrat B Raman wrote a blog that gave an interesting insight into why the government might have targeted Gupta. Raman describes a meeting that took place in Ahmedabad in 2008 — just before the 2009 General Elections — attended by senior BJP leaders and sympathisers, including Gupta. Raman says the general feeling among BJP participants was that mainstream media was not giving enough opportunities to the BJP and other right-wing activists to air their views. Therefore, “it was suggested by some participants that the BJP could get over this handicap by making good use of the online media”. Raman goes on to point that supporters of Gujarat Chief Minister Narendra Modi and other right-wingers have since then used online media superbly with help of IT-savvy Hindutva supporters.

What Raman wrote in his blog is confirmed by the BJP’s IT Cell Convener, Arvind Gupta. The BJP was not only the first political party in India to have a website in 1999, its social media network has been way ahead of any other political group in the country. From posting updates to engaging users, it has a well-oiled social media machinery in place. Arvind calls this the “listen, engage and inform” model. This includes Internet TV, YouTube and messenger chats. In fact, the next big thing on the party’s social media agenda is the interaction with Narendra Modi on Google+ Hangout.

Poli-Tweeting

Poli-Faking

BUT IT is not political agenda that has left Digvijaya Singh singed. Speaking to TEHELKA, Singh points to abusive — and at times, factually incorrect — tweets posted by right-wing supporters. In many cases, the mere mention of anything against Modi or Baba Ramdev would have scores of right-wing supporters bombarding Twitter timelines with counter-criticism, and often, abuses. “Anything that incites hate is a problem,” he says.

Though what can be called ‘hate’ is a very subjective matter, Arvind Gupta feels social media reflects the mood of the young population. “People call themselves Internet Hindus. We, as a party, have nothing to do with this. People are so passionate about Modi that they take up his case (against anyone who posts anti-Modi tweets),” says Gupta. He also points towards a similar trend when it comes to people tweeting against Team Anna.

Many right-wing Twitter users are accused of posting sponsored tweets against specific people who they believe are anti-BJP. This accusation has not been proven so far, though many users claim to have tracked interaction between rightwing Twitter users on coordinated attacks on users with liberal or pro-Congress ideologies. “There is a belief — and let me tell you that it is wrong — that we hire people,” says Gupta. So can the high number of right-wing users be put down to an ideological stance alone? Gupta says it’s got to do with understanding politics better. “Our volunteers are generally more educated and understand the the Congress’ wrong policies. That category also forms a major part of the ecosystem in this new media,” he says.

Within minutes of talking to this correspondent, Gupta posts a new hashtag on Twitter — #MotaMaal — taking a cue from Sushma Swaraj’s accusation of corruption against the Congress in the coal scam. The next day, Twitter became all about #MotaMaal versus #RIPBJP. Handles like @BJP0fficials and @PMAdvani have been created to counter the right wing. Clearly, Congress supporters are hitting back even at the risk of adding to the cacophony of an already-chaotic medium.

Kunal Majumder is a Principal Correspondent with Tehelka.

For more details visit https://cis-india.org/news/www-tehelka-com-kunal-majumder-tehelka-magazine-vol-9-issue-36-sep-8-2012-political-war-on-the-web

Need a standard strategy to deal with Web issues: Chandrasekhar

praskrishna — 2012-09-05T08:37:09Z

The government has been facing allegations of Internet censorship for over a year now.

This article by Surabhi Agarwal was published in LiveMint on September 4, 2012. Pranesh Prakash's analysis is quoted.

The government said it needed to improve the way in which it dealt with issues such as Internet hate messages besides blog posts and SMSes that seek to create panic so that it’s not accused of trying to gag free speech.

"We all have agreed that we need some combination of self-regulation and government interventions. But we need to do it in a proper way,” said department of telecom secretary R. Chandrasekhar, while addressing a Federation of Indian Chambers of Commerce and Industry (Ficci) conference on the issue of “legitimate restrictions on freedom of online speech".

	The Union government has been facing allegations of censorship after it sought to contain messages that led to communal violence and a panicexodus by people from the north-eastern states in some cities. Last month, the government ordered the blocking of almost 310 web pages for content deemed to be attacking particular communities. According to a post by Pranesh Prakash of the Centre for Internet and Society, 33% of them were on Facebook, 28% on Google Inc.’s YouTube and around 10% on Twitter.

The Union government has been facing allegations of censorship after it sought to contain messages that led to communal violence and a panicexodus by people from the north-eastern states in some cities.

Last month, the government ordered the blocking of almost 310 web pages for content deemed to be attacking particular communities. According to a post by Pranesh Prakash of the Centre for Internet and Society, 33% of them were on Facebook, 28% on Google Inc.’s YouTube and around 10% on Twitter.

Defending the government move, Gulshan Rai, chief of the Computer Emergency Response Team (CERT-in), said it was the first time that the emergency provision of the Information Technology Act 2008 had been exercised. Even though the list was not drawn up by his agency, due scrutiny was carried out before issuing orders to block the sites.

This came after allegations that government may have also blocked bona fide posts as it sought to block content related to the North-East.

Twitter accounts of some journalists and other individuals associated with and sympathetic to right-wing causes were blocked, according to a list published earlier by The Economic Times.

"This is certainly not the last time we are seeing such a situation, so meaningful ways to respond to such complex situations will have to be devised," said Chandrasekhar.

He added that there was also a need to collaborate better with all stakeholders to devise not just defensive strategies during a crisis but also ways to contain its impact using the social media.

Ankhi Das, head of public policy at Facebook India, said that during the London riots of 2011, the UK government enlisted the support of social networking sites to dispel rumours.

"Social media can also be allies of the government at times like this," she said.

Raman Jit Singh Cheema, a senior policy analyst at Google India, cited a similar example of authorities in Japan using such methods to send out correct information following the tsunami that hit the country in 2011.

"We need to collaborate on a continuing basis, so that when you are faced with such a crisis, you are able to deal with it," said Chandrasekhar.

The government has been facing allegations of Internet censorship for over a year after minister for communication and information technology Kapil Sibal raised the issue of regulating social networking sites. They had allegedly not complied with the government’s demand that offensive content be removed.

Chandrasekhar said that processes should be clearer, more transparent and well-defined.

"These need to be brought out in the form of some kind of a standard operating procedure, so that they (stakeholders) are expected to know how to conduct themselves and how they can expect the government to deal if a contingency arises," he said.

For more details visit https://cis-india.org/news/www-livemint-com-surabhi-agarwal-sep-4-2012-need-a-strategy-to-deal-with-web-issues