We are anonymous, we are legion

How To Win Friends, FB Style

praskrishna — 2015-10-18T12:02:10Z

True to form—and Facebook—there was a warm, friendly and familial feel to Prime Minister Narendra Modi’s townhall meeting at Melon, California, with Mark Zuckerberg on September 27. Modi got emotional (yet again) while talking about his mother. Zuckerberg, the youngish founder of the world’s largest social networking site, got his parents to meet and pose with Modi.

The article by Arindam Mukherjee was published in Outlook on October 12, 2015. Sunil Abraham was quoted.

“The most amazing moment was when I talked about our families,” Zuckerberg wrote in a post, “and he (Modi) shared stories of his childhood....” That’s just the kind of stuff we would see and post on Facebook—the benign visage of a profitable, all-pervasive US-based corporation. (Needless to say, everyone who has worked on this story is a registered user).

Of course, we know Modi too is on Facebook. No other Indian politician has so effectively utilised the power of ‘likes’: and he has got 30 million. The problem with this chummy approach is that one could almost forget that the PM is also the supreme leader of a country that is Facebook’s second-largest market in the world with 125 million users. A few days earlier, Zuckerberg flew to Seattle to meet Chinese President Xi Jinping. Facebook is not present in China. “On a personal note, this was the first time I’ve ever spoken with a world leader entirely in a foreign language,” wrote Zuckerberg in another post.

In contrast, Modi and Zuckerberg were speaking the same language. In fact, they even jointly updated their profile picture on Facebook—wrapped in the shades of the Indian tricolour—to support the Modi government’s Digital India initiative. Millions of Indians followed suit. And that’s when the shit hit the internet—it was discovered that people supporting the Digital India campaign were also putting in a ‘yes’ vote for Facebook’s contentious initiative internet.org (free but restricted net access; see accompanying faqs for all the details). Immediately, Modi became a party to the raging debate in India over net neutrality. This is unfortunate as the Modi government is yet to put on paper its stand on net neutrality. The nervous reaction to this engagement is also a function of the new truism of our times—“with this government, you never know”.

What we do know is that the internet.org class name was built into the code for support for Digital India. Many experts feel this is not a coincidence; rather a clever ploy by Facebook to get the support of Indians and promote its internet.org initiative. This upset a vocal community of activists who see internet.org on the opposite camp. This led to the charge that Facebook was trying to influence the debate. Says Sunil Abraham, executive director with the Bangalore-based Centre for Internet and Society (CIS), “The moves by Facebook are quite juvenile as it is trying to use the Modi visit to further muddy the net neutrality debate. We should be concerned about Facebook trying to damage the debate in India to spin the PM’s participation in its own favour.” Of course, there are two sides to this debate. There are many people within the government who feel net neutrality is an elitist concern—increasing internet penetration, which Facebook and other such initiatives promise, is the way forward in a poor, unconnected country like India. “Today to talk about net neutrality is to talk about the 20 per cent who have access to the internet,” says telecom expert Mahesh Uppal. “It is unreasonable to dismiss out of hand anybody who offers free service to a subset of websites or services. Eventually, access to internet must come first before we talk about net neutrality.”

Facebook promoted internet.org along with Samsung, Nokia, Qualcomm, Ericsson, MediaTek and Opera Software, the aim being to provide free internet service to developing nations. India, obviously, is a hot target for Facebook. Facebook has a partnership with Reliance in the country; the free internet service will be available only to Reliance users and the free access will be limited to Facebook’s partner sites. The debate over internet.org too has picked up steam in India—big media companies like NDTV and Times of India have pulled out of it on these issues. While Facebook has stressed that internet.org will ensure that the internet reaches people who do not have access to it, there have been concerns that it will restrict internet access only to sites that are internet.org’s partners.

On its part, Facebook has been quick to refute the charge. A spokesperson in the US said, “There is absolutely no connection between updating your profile picture for Digital India and internet.org. An engineer mistakenly used the words ‘internet.org profile picture’ as a shorthand name he chose for part of the code.” The code was changed soon after. Despite repeated requests, representatives from Facebook India were unavailable for comment.

But the damage has been done. Many now openly question Facebook’s motives in India and whether they have been truthful or not. Given all this brouhaha, questions will naturally be raised about Modi’s alignment with Facebook. Digital India is many things—but obviously increasing net penetration is one its goals. “Now whatever he does on net neutrality, it will be seen in terms of whether it will benefit Google or Facebook. That is the risk he took. I would like to know why the diplomatic advisors took the risk of putting the PM in a bargaining position instead of a bonus at the end of a deal,” says Prof Narendar Pani, who teaches at the National Institute of Advanced Studies, Bangalore.

All this matters because the Modi government positions itself as digital-friendly, even though its moves on this front have been invasive (the push for Aadhar despite a legal sanction and increasing reports of monitoring digital conversations), and contradictory (the abortive porn and WhatsApp bans, among others). “The PM is going way beyond the e-governance plan to a stage where the government will just sit and watch people speaking. It is scary,” says internet activist Usha Ramanathan. She feels it doesn’t make sense to have companies like Google sharing ideas with the government while Indian people are being kept out of the loop. “And now Facebook will be joining that gang, it doesn’t make sense. What has Facebook done to get that privilege?” she asks.

Here again there is a carefully worded counter-argument. Former telecom entrepreneur and Rajya Sabha MP Rajeev Chandrashekhar says, “Net neutrality is a definition that would be made in the public domain. It will not be influenced by the PM’s engagement with Facebook and Mark Zuckerberg. Anyone who tries to mess with the definition of net neutrality will be met with a public outcry and judicial intervention.” The substance of this view is that Modi was within his rights to speak to corporations to further Digital India, or Make in India for that matter, and that there should be an open debate on the future direction of net neutrality.

Clearly, the political knives are out. “Either the prime minister is not being briefed properly or he does not read his brief properly,” says former UPA minister Manish Tewari. Arguing that governments should be discussing rules of engagement in cyberspace, and not stakeholders, he asks, “Is India comfortable with that construct especially when the bulk of the technology companies, the root servers which form the underlying hardware of the internet, are all based in the US, and one being in Europe?”

Although the government is yet to firm up its decision on net neutrality and a policy on it is yet to be announced, the debate has already acquired political colour in India, with the Congress and Aam Aadmi Party putting their weight behind the people’s voice. This is the first time that there has been a nation-wide upsurge of such an unprecedented size and magnitude on an internet policy. Says AAP’s Adarsh Shastri, “Facebook, Google etc are just tools. People can use them at will. To make them the mainstay of your programme for digital empowerment is to step on the civil rights and liberties of citizens. Doing this is a complete no-no. Let people access internet as they want is the way to go.”

A consultation paper floated by telecom regulator Telecom Regulatory Authority of India (TRAI) got almost 15 lakh responses from the Indian public in support of net neutrality. There was also strong opposition to zero rating platforms announced by telecom companies like Airtel which sought to provide free access to some websites on their platform in much the same way that internet.org proposes. And the reactions to the Facebook coding error are a pointer to what people in India think. Says Nikhil Pahwa, editor of Medianama and a leading net neutrality activist, “The reactions of the people to the Facebook event were heartening and showed that people are emotive and there is still mass support for net neutrality. The reaction to the TRAI paper was not a flash in the pan.”

Interestingly, a couple of months ago, a department of telecommunications committee had said that internet.org was a violation of net neutrality and should not be allowed. It will be difficult for Modi and the government to overrule that and give it full and free access in India. Internet experts feel that the engagement with India and Modi was a desperate move by Facebook to get numbers from India. Says internet expert Mahesh Murthy, “Facebook is pulling out all stops to get favour for internet.org and is desperate about it. If India says yes, many others will say yes, but if India says no, other countries will follow.”

Murthy says Facebook’s real problem is that it is finding it difficult to justify its price to earnings ratio as against its user numbers vis-a-vis Google which is much better in this respect. For this, it is desperately trying to get numbers, and with China banning Facebook, the only country left to get numbers is India. The massive electronic and print campaign at the cost of Rs 40-50 crore is a pointer towards this. He says everything about internet.org is about hooking Indians to it.

No wonder, Facebook has been cultivating Indian media. The Modi visit has also been tarnished by the news that Facebook paid for the travel and accommodation of journalists from three Indian newspapers and one magazine to go and cover the Facebook-Modi meeting and get favourable coverage. Says writer-activist Arundhati Roy, “Many journalists covering the event for the Indian media were flown in from India by Facebook. So were some who asked pre-assigned questions at the event. I don’t know who sponsored the crocodile tears and the clothes.” It is also quite strange that the entire display picture and source code controversy got almost no play in the national media which chose instead to talk about Modi’s speech and his tears.

All said and done, it is obvious that Facebook may be seeing India as an easy and vulnerable target which can be manipulated for its own advantage. Says Parminder Jeet Singh, executive director with IT for Change, an NGO working on information society, “India has low internet penetration and lots of people want to get on to the internet. There is low purchasing power but lots of aspiration. So the moment a free service is offered, a whole lot of people are likely to jump on it.” And that is something Facebook may be looking and aiming at.

Currently, three processes are on that will determine how India will look at net neutrality—one at the DoT, one at TRAI and a third one at a parliamentary standing committee. But given the massive people’s response net neutrality has got vis-a-vis TRAI’s paper and also during the present Facebook issue, the outcome is predictable. Or so it seems. There’s a lot of money power at stake. For now, millions of internet Indians have already voted with that dislike button. And then, governments move in mysterious ways.

For more details visit https://cis-india.org/internet-governance/news/outlook-india-october-12-2015-arindam-mukherjee-how-to-win-friends-fb-style

How to Steer Clear of India’s Strict Internet Laws

praskrishna — 2012-11-30T10:13:53Z

The arrest of two women in Mumbai for a Facebook post is the latest heavy-handed move by India’s government to curb what Indian citizens say on the Internet.

The article by Sangeeta Rajesh and Heather Timmons was published in the New York Times on November 20, 2012. Sunil Abraham and Pranesh Prakash are quoted.

The two women were arrested Sunday under a section of the Indian Penal Code that outlaws spreading “statements creating or promoting enmity, hatred or ill- will between classes” after one complained about the citywide strike sparked by the death of the Shiv Sena leader Bal Thackeray and the second woman “liked” her statement.

But the incident was just the latest in a string of recent arrests, detentions and account suspensions in India over online comments. If you live in India and have an opinion someone might not like, but you don’t want to become a target of the law, there’s one easy rule you need to follow, experts say: stay off social media.

Right now, “there’s nothing one can do but to close up your social media accounts” and stop voicing your opinion on the Internet entirely, if you want to guarantee you won’t be arrested in India, said Sunil Abraham, executive director at the Center for Internet and Society in Bangalore. (To be sure, that’s not what most free speech advocates recommend that you do. India Ink will soon have more on a social media activist who is fighting India’s strict Internet controls.)

Mr. Abraham advises extreme caution because India’s free speech rules have been historically weak (read more about India’s long history of censorship here), a relatively new Internet law is extremely broadly defined and police and lawmakers themselves are sometimes confused about what the actual rules themselves say.

A screenshot of Ravi Srinivasan’s twitter page. Mr. Srinivasan was arrested for a tweet he posted.

Late last month, Ravi Srinivasan, a Puducherry businessman and an India Against Corruption volunteer, was arrested for his Twitter post that alleged Karti Chidambaram, the son of Finance Minister P. Chidambaram, had amassed a large amount of wealth. Mr. Srinivasan was arrested Oct. 30 but was later released on bail.

Earlier in October, an associate professor of the National Institute for Fashion Technology in Chennai was arrested after what the Tamil Nadu singer Chinmayi said was a long period of harassment on the Internet, including negative Twitter messages. In August, the Indian government demanded Internet service providers suspend hundreds of Web pages to curb ethnic tension and asked Twitter to suspend accounts parodying government officials. Last year, the central government asked social media companies to prescreen content about India for objectionable remarks.

The key culprits here are revisions to India’s Information Technology Act made in 2008 and 2011, experts say, that leave nearly everything that is transmitted via the Internet open to interpretation by nearly everyone who reads it on the Internet. Things that are considered “annoying” and “offensive” can, under the law, land their sender in jail for up to three years.

While some of India’s nearly 50 million Facebook users and millions of Twitter users are up in arms about the recent arrests in Mumbai and are sharing the woman’s original post, under the theory that the police can’t arrest everyone, conservative advocates don’t recommend that sort of action on the Internet.

V. Vijaya Baskar, an advocate with Madras High Court practicing civil, criminal and family law for over 10 years, said that there are basic guidelines of free speech behavior that should be followed, even by Internet users. The most important, he said, is to avoid the use of obscene language and pictures, which are considered a direct threat. He also advised against getting into confrontations with people you don’t know or recognize on social media.

“If you have a true and verifiable source or documented evidence, then making a public statement is not defamation, but making passing comments of any person, particularly people in public life, will amount to defaming the person and is punishable,” he said.

While India’s government and law officials sometimes come across as not very tech-savvy, Pranesh Prakash, policy director at the Center for Internet and Society, said that lawmakers in many countries with a much higher Internet penetration are just as challenged by the Internet. And in India, while the laws are strict, people seldom land in jail for Internet-related offenses, he said.

“The detention law in India, sensibly, defaults to ‘bail, not jail,’ ” he said.

Mr. Prakash said he could not offer any global guidelines to avoid being arrested, and concluded that “each forum has its own rules of etiquette, which cannot be codified or enforced by legislation.” Online speech can be disagreed upon and opinions should be made known, since it is only the “natural tendency for people with extreme views to be more vocal online.”

Not surprisingly, the authorities in India who have been involved in arrests insist they are just doing their job, and doing it well. The Tamil Nadu police, for example, said they acted appropriately in Mr. Srinivasan’s arrest.

R. S. Krishna, inspector general for law and order, told the media that the Puducherry police could not be faulted for filing a First Investigation Report, the precursor to filing charges, against Mr. Srinivasan.

“I am very clear that we have acted purely on the basis of the merit of the complaint, in accordance with the rule of law,” he said. “We are right on our part.”

For more details visit https://cis-india.org/news/india-blogs-nytimes-november-20-2012-how-to-steer-clear-of-indias-strict-internet-laws

How to Shut Down Internet Shutdowns

pranav — 2020-02-03T11:13:12Z

This talk will focus on the challenges and opportunities for research on internet shutdowns after the judgement of the Supreme Court in Anuradha Bhasin v. Union of India. Stepping beyond the judgement, there will be a wider discussion on the practice of whitelists, blocking powers of the central government.

About the Speaker

Apar Gupta is the Executive Director of the Internet Freedom Foundation.

Apar has been fighting the good fight for digital rights. While in law school almost 20 years ago, he wrote a legal commentary on the IT Act that is now in its third edition. As a lawyer in the Supreme Court, he worked on landmark cases such as on Section 66A, Intermediary Liability, Internet Shutdowns, the Right to Privacy and Privacy.

He also helped create public campaigns to advance net neutrality, reform defamation laws, fight Internet shutdowns and create a privacy statute. Apar previously ran his own successful law firm, was profiled in Outlook Magazine and listed in Forbes India's list of 30 under 30. He has also worked as a commercial litigator and partner in top law firms, written papers cited widely in local and international publications and taught courses at NLS and NLU.

RSVP here, or by sending an email Torsha (torsha@cis-india.org).

For more details visit https://cis-india.org/internet-governance/events/how-to-shutdown-internet-shutdowns

How to make EVMs hack-proof, and elections more trustworthy

pranesh — 2019-01-14T15:34:48Z

Free and fair elections are the expression of democratic emancipation. India has always led by example: the Nehru Committee sought universal adult franchise in 1928, at a time when France didnât let women vote, and laws in the USA allowed disqualification of poor, illiterate, and African-American voters. But how reliable are our voting systems, particularly in terms of security?

The article was published in Times of India on December 9, 2018.

Electronic voting machines (EVM) have been in use for general elections in India since 1999 having been first introduced in 1982 for a by-election in Kerala. The EVMs we use are indigenous, having been designed jointly by two public-sector organisations: the Electronics Corporation of India Ltd. and Bharat Electronics Ltd. In 1999, the Karnataka High Court upheld their use, as did the Madras High Court in 2001.

Since then a number of other challenges have been levelled at EVMs, but the only one that was successful was the petition filed by Subramanian Swamy before the Supreme Court in 2013. But before we get to Swamy's case and its importance, we should understand what EVMs are and how they are used.

The EVM used in India are standardised and extremely simple machines. From a security standpoint this makes them far better than the myriad different, and some notoriously insecure machines used in elections in the USA. Are they 'hack-proof' and 'infallible' as has been claimed by the ECI? Not at all.

Similarly simple voting machines in the Netherlands and Germany were found to have vulnerabilities, leading both those countries to go back to paper ballots.

Because the ECI doesn't provide security researchers free and unfettered access to the EVMs, there had been no independent scrutiny until 2010. That year, an anonymous source provided a Hyderabad-based technologist an original EVM. That technologist, Hari Prasad, and his team worked with some of the world's foremost voting security experts from the Netherlands and the US, and demonstrated several actual live hacks of the EVM itself and several theoretical hacks of the election process, and recommended going back to paper ballots. Further, EVMs have often malfunctioned, as news reports tell us. Instead of working on fixing these flaws, the ECI arrested Prasad (for being in possession of a stolen EVM) and denied Princeton Prof Alex Halderman entry into India when he flew to Delhi to publicly discuss their research. Even in 2017, when the ECI challenged political parties to âhackâ EVMs, it did not provide unfettered access to the machines.

While paper ballots may work well in countries like Germany, they hadn't in India, where in some parts ballot-stuffing and booth-capturing were rampant. The solution as recognised by international experts, and as the ECI eventually realised, was to have the best of both worlds and to add a printer to the EVMs.

These would print out a small slip of paper containing the serial number and name of the candidate, and the symbol of the political party, so that the sighted voter could verify that her vote has been cast correctly. This paper would then be deposited in a sealed box, which would provide a paper trail that could be used to audit the correctness of the EVM. They called this VVPAT: voter-verifiable paper audit trail. Swamy, in his PIL, asked for VVPAT to be introduced. The Supreme Court noted that the ECI had already done trials with VVPAT, and made them mandatory.

However, VVPATs are of no use unless they are actually counted to ensure that the EVM tally and the paper tally do match. The most advanced and efficient way of doing this has been proposed by Lindeman & Stark, through a methodology called (RLAs), in which you keep auditing until either you've done a full hand count or you have strong evidence that continuing is pointless. The ECI could request the Indian Statistical Institute for its recommendations in implementing RLAs. Also, it must be remembered, current VVPAT technology are inaccessible for persons with visual impairments.

While in some cases, the ECI has conducted audits of the printed paper slips, in 2017 it officially noted that only the High Court can order an audit and that the ECI doesn't have the power to do so under election law. Rule 93 of the Conduct of Election Rules needs to be amended to make audits mandatory.

The ECI should also create separate security procedures for handling of VVPATs and EVMs, since there are now reports of EVMs being replaced 'after' voting has ended. Having separate handling of EVMs and VVPATs would ensure that two different safe-houses would need to be broken into to change the results of the vote. Implementing these two changes, changing election law to make risk-limiting audits mandatory, and improving physical security practices would make Indian elections much more trustworthy than they are now, while far more needs to be done to make them inclusive and accessible to all.

For more details visit https://cis-india.org/internet-governance/blog/the-times-of-india-december-9-2018-pranesh-prakash-how-to-make-evms-hack-proof-and-elections-more-trustworthy

How to Engage in Broadband Policy and Regulatory Processes

praskrishna — 2014-04-03T06:07:04Z

LIRNEasia with the support of the Ford Foundation offered a four-day course in Gurgaon from March 7 to 10, 2014. Sunil Abraham taught on Surveillance and Privacy.

Click to see Sunil Abraham's presentation on Surveillance and Privacy. Also read it on LIRNE asia website here.

Goal

To enable members of Indian civil-society groups (including academics and those from the media) to marshal available research and evidence for effective participation in broadband policy and regulatory processes including interactions with media, thereby facilitating and enriching policy discourse on means of increasing broadband access by the poor.

Outcomes

The objective of the course is to produce discerning and knowledgeable consumers of research who are able to engage in broadband policy and regulatory processes. The course will benefit those working in government and at operators as well.

At the end of the course attendees will:

Be able to find and assess relevant research & evidence

Be able to summarize the research in a coherent and comprehensive manner
Have an understanding of broadband policy and regulatory processes in India
Have the necessary tools to improve their communication skills
Have some understanding of how media function and how to effectively interact with media

Participants will be formed into teams on day1. Both group assignments are connected.

The first assignment requires each group to research on a National Broadband Network (NBN) assigned to them (one of US, Singapore, Hong Kong, Brazil, South Africa, Korea or Colombia) and writing it up based on a template that will be provided. Each team will have to present their findings about the NBN at the end of day 2.

The second assignment is to be performed by teams. It is an oral presentation, accompanied by a policy brief of two pages max. at a mock public hearing at which the Indian Department of Telecommunications (DoT) is seeking input on the question of subsidizing fiber-to-the-home (FTTH) as the second phase of the current INR 20,000 Crore (USD 4 Billion) National Optical Fiber Network initiative. Each team will be assigned a role and they should present the recommendations from the point of view of the assigned ‘role’. All presentations must be evidence based. It is expected that participants will use what they learnt about other NBNs on day 2 to support their argument. Additional research must be conducted on Days 3 and 4.

	Day1 (March 7)	Day2 (March 8)	Day3 (March 9)	Day4 (March 10)
09.00 10.30	S1 Introduction (Rohan Samarajiva RS)	S5 Interrogating supply-side indicators (RS & RLG)	S8 Indian broadband policy & regulatory environment in relation to comparator countries (Satyen Gupta SG)	S13 Lessons from Mexico (Ernesto Flores EF)
10.30 11.00	Break	Break	Break	Break
11.00 12.00	S2 Research on significance of broadband/Internet (Payal Malik PM)	S6 Assessing & summarizing research (RS & NK)	S9 Research on subsidies in broadband eco system (PM)	S14 Spectrum policy debates (Martin Cave (MC)
12.00 13.00	S3 Finding research (Nilusha Kapugama NK)	S7 The art of media interaction (RS)	S10 Making policy & doing regulation (SG & Rajat Kathuria RK) panel discussion	S15 Framing issues (RS)
13.00 14.00	Lunch	Lunch	Lunch	Lunch
14.00 15.00	A1 Group formation; Assignments explained and introduction of Broadband Website (Roshanthi Lucas Gunaratne RLG)	A2 Rewriting research summaries & preparing presentations	S11 Surveillance and Privacy (RS & Sunil Abraham SA)	A5 Mock public hearing (RS & panel)
15.00 15.30	Break	Break	Break	Break
15.30 17.00	S4 Demand-side research (NK)	A3 Presentation & critique of research summaries (RS & Panel)	S12 International policy debates on Internet and broadband (RS)	A5 Mock public hearing & critique (RS & panel)
17.00 onwards	Group work	Group work	Group work	Certificate dinner

Faculty

Rohan Samarajiva, PhD
Rohan Samarajiva, was the founding CEO (2004 - 2012) and Chair (2004 – onwards) of LIRNEasia.

Previously he was the Team Leader at the Sri Lanka Ministry for Economic Reform, Science and Technology (2002-04) responsible for infrastructure reforms, including participation in the design of the USD 83 million e Sri Lanka Initiative. He was Director General of Telecommunications in Sri Lanka (1998-99), a founder director of the ICT Agency of Sri Lanka (2003-05), Honorary Professor at the University of Moratuwa in Sri Lanka (2003-04), Visiting Professor of Economics of Infrastructures at the Delft University of Technology in the Netherlands (2000-03) and Associate Professor of Communication and Public Policy at the Ohio State University in the US (1987-2000). He was Policy Advisor to the Ministry of Post and Telecom in Bangladesh (2007-09).

He serves as Senior Advisor to Sarvodaya (Sri Lanka’s largest community based organization) on ICT matters. Samarajiva is a Board Member of Communication Policy Research south, an initiative to identify and foster policy intellectuals in emerging Asia. He serves on the editorial boards of seven academic journals.

His full CV can be found at http://lirneasia.net/wp-content/uploads/2007/12/CVApril1long.pdf

Martin Cave, PhD
Martin Cave is a regulatory economist specialising in competition law and in the network industries, including airports, broadcasting, energy, posts, railways, telecommunications and water. He has published extensively in these fields, and has held professorial positions at Warwick Business School, University of Warwick, UK, and the Department of Economics, Brunel University, UK. In 2010/11, Martin held the BP Centennial Chair at the London School of Economics, based in the Department of Law. He is now Visiting Professor at Imperial College Business School.

He is a Deputy Chair of the Competition Commission from January 2012. He has provided expert advice to governments, competition authorities, regulators and firms around the world, focussing particularly upon the communications industries. This work has included reviews of spectrum policies for the Governments of Australia, Canada and the UK; advice on market analysis and access remedies to a large number of regulators in Asia, Australia, Europe and Latin America, including the European Commission. He has provided advice and expert testimony in competition and sector-specific regulatory proceedings to a number of major international firms in Asia, Australasia and Europe. He has also advised UK ministers on matters relating to the water sector, housing, legal services and airports, and advised regulators in the railway and energy sectors. He was a founder member of the Academic Advisory Committee of the Brussels-based think tank, the Centre for Regulation in Europe (www.cerre.eu). In 2009 he was awarded the OBE for public service.

His full CV available on http://www.martincave.org.uk/index.php

Payal Malik
Payal Malik is a Senior Research Fellow of LIRNEasia and an Associate Professor of Economics at the Delhi University. She is currently on deputation to the Competition Commission of India. She is also associated with National Council of Applied Economic Research and Indicus Analytics. She received her Master of Philosophy (M.Phil.), and MA in Economics from the Delhi School of Economics and BA in Economics from Lady Shriram College, University of Delhi. She also has a MBA in Finance from the University of Cincinnati.

She has several years of research experience on the issues of competition and regulation in network industries like power, telecommunication and water. In addition, she has done considerable research on the ICT sector. Recently she has been actively engaged in competition policy research. At LIRNEasia, she has led research on measuring India’s telecom sector and regulatory performance, including a study on Universal Service Instruments. She has written both for professional journals as well as for the economic press. Currently she is a regular columnist for the Financial Express, India and a referee for the Information Technologies and International Development journal published by University of Southern California, Annenberg. Click here to download a detailed version of CV.

Satyen Gupta
Satyen Gupta is the founder and Secretary General, NGN Forum, India. Previously he was the chief of Corporate Affairs, Sterlite Technologies Ltd and headed the Regulatory and Govt. Affairs for BT global Services for SAARC Region and handled Licencing, Regulation, compliance, competition and Industry Advocacy issues. He is also a member, Advisory Board of Creation and Implementation of National Optical Fibre Network for the government of India (2011 onwards). From 2000-2006 he served as the Principle Advisor, Telecom Regulatory Authority of India at the level of additional secretary to the government of India and headed the fixed network division. He is the author of “Everything Over IP-All you want to know about NGN” (2011).

He has conducted and taught many courses on telecommunication technologies, policy and regulation. He is also a Govt. Affairs and Regulatory advocate. He graduated with Hons, in Engineering in 1979 from NIT, Kurukshetra University, INDIA and went on to complete his post graduate studies in Electronics Design Technology at CEDT, Indian Institute of Science, Bangalore.

Rajat Kathuria, PhD
Rajat Kathuria is Director and Chief Executive at Indian Council for Research on International Economic Relations (ICRIER), New Delhi. He has over 20 years experience in teaching and 10 years experience in economic policy, besides research interests on a range of issues relating to regulation and competition policy. He worked with Telecom Regulatory Authority of India (TRAI) during its first eight years (1998-2006) and gained hands on experience with telecom regulation in an environment changing rapidly towards competition. The role entailed analysis of economic issues relating to telecom tariff policy, tariff rebalancing, interconnection charges and licensing policy. Market research and questionnaire development and analysis formed an integral part of this exercise. It also involved evaluation of macro level initiatives for transforming the telecom industry. He wrote a number of consultation papers which eventually formed the basis of tariff and interconnection orders applicable to the industry. He has an undergraduate degree in Economics from St. Stephens College, a Masters from Delhi School of Economics and a PhD degree from the University of Maryland, College Park.

Ernesto Flores, PhD
Ernesto M. Flores-Roux majored in Mathematics from the National University of Mexico (UNAM), obtained partial credits in a Masters in Economics (ITAM), and received his PhD in Statistics from The University of Chicago (1993). From 1993 to 2004, he worked for McKinsey & Co., Inc. (Mexico, Brazil), one of the most prestigious international consulting firms, first as a Consultant, then as Partner, and finally as the Partner in charge of McKinsey's Rio de Janeiro office. He specialized in several aspects of the telecommunications industry, including regulation, planning, strategy, and marketing. He assisted the governments of Mexico and Brazil in their deregulation and privatization processes. In 2004, he joined Telefonica, first as Director of Marketing and Strategy in Mexico and then transferring to Telefónica's operations in Peru, China (Beijing), and Brazil. In 2008 he joined the Ministry of Communications and Transport (SCT) in Mexico as Chief of Staff of the Deputy Minister of Communications. In 2009 he joined CIDE (Centro de Investigación y Docencia Económicas, Mexico City) as an associate professor of CIDE's telecommunications program (Telecom CIDE). He has published several papers in telecommunications policy and has written reports for the IDB, GSMA, UN/CEPAL , Ahciet, CAF, OECD, as well as other publications in industry and academic journals. In 2011 he became a member of the Advisory Council of the Mexican telecommunications regulator (Cofetel – Comisión Federal de Telecomunicaciones).

Sunil Abraham
Sunil Abraham is the Executive Director of Bangalore based research organization, the Centre for Internet and Society. He founded Mahiti in 1998, a company committed to creating high impact technology and communications solutions. Today, Mahiti employs more than 50 engineers. Sunil continues to serve on the board. Sunil was elected an Ashoka fellow in 1999 to 'explore the democratic potential of the Internet' and was also granted a Sarai FLOSS fellowship in 2003. Between June 2004 and June 2007, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme serving 42 countries in the Asia-Pacific region.

Nilusha Kapugama
Nilusha Kapugama is a Research Manager at LIRNEasia and manages the electricity component of the 2012-2014 IDRC Project on ‘Achieving e-inclusion by improving government service delivery & exploring the potential of “big data” for answering development questions’.

She is also working on a systematic review looking at the economic impacts of mobile phones. Previously she managed the Knowledge Based Economy project at LIRNEasia, which looked at the information and knowledge gaps in agriculture supply chains. She also worked on CPR south, LIRNEasia’s capacity-building initiative to develop Asia-Pacific expertise and knowledge networks in ICT policy regulation. She has also done research on broadband quality indicators and national regulatory authority (NRA) website indicators. She has also worked on LIRNEasia’s Virtual Organization Project. She has experience organizing international conferences and training courses.

She holds a master’s degree in development economics and policy from the University of Manchester, UK.

Roshanthi Lucas Gunaratne
Roshanthi is a Research Manager at LIRNEasia and is currently managing the Ford Foundation Funded project on Giving Broadband Access to the Poor in India.

She is also contributing to the IDRC Customer Lifecycle Management Practices Project by conducting research on customer lifecycle management practices in telecommunication sector in Bangladesh.

Before joining LIRNEasia, Roshanthi worked at the Global Fund to fight AIDS, Tuberculosis and Malaria, Geneva, Switzerland as a Strategic Information Officer. She contributed to the process of defining the Global Fund Key Performance Indicators, and also worked on improving the performance measurements of their grants. Prior to that, she worked as a telecom project manager at Dialog Telecom, and Suntel Ltd in Sri Lanka. As Suntel she managed the design and implementation of corporate customer projects.

She holds a MBA from the Judge Business School, University of Cambridge, UK and a BSc. Eng (Hons) specializing in Electronics and Telecommunication from the University of Moratuwa, Sri Lanka.

Resource Materials

Bauer, Johannes M.; Kim, Junghyun; & Wildman, Steven S. (2005). An integrated framework for assessing broadband policy options. MICH. ST. L. REV. 21, pp. 21-50. http://www.msulawreview.org/PDFS/2005/1/Bauer-Kim.pdf

Broadband Commission (2012). The state of broadband 2012: Achieving digital inclusion for all. http://www.broadbandcommission.org/Documents/bb-annualreport2012.pdf

Government of India, Department of Telecommunications (2012). National Telecom Policy 2012. http://www.dot.gov.in/ntp/NTP-06.06.2012-final.pdf

Government of India, Department of Telecommunications (2004). Broadband policy. http://www.dot.gov.in/ntp/broadbandpolicy2004.htm

Junio, Don Rodney (2012). Does a National Broadband Plan Matter? A Comparative Analysis of Broadband Plans in Hong Kong and Singapore http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2146566

InfoDev. Broadband strategies toolkit. http://broadbandtoolkit.org/en/toolkit/contents

Samarajiva, Rohan (2010). Leveraging the budget telecom network business model to bring broadband to the people, Information Technology and International Development, 6, special edition: 93-97. http://itidjournal.org/itid/article/view/630/270

For more details visit https://cis-india.org/news/how-to-engage-in-broadband-policy-and-regulatory-processes

How the world’s largest democracy is preparing to snoop on its citizens

praskrishna — 2013-07-15T09:41:21Z

Monitoring system will allow govt to snoop on voice calls, SMSes, and access Internet data.

The article by Leslie D' Monte and Joji Thomas Philip was published in Livemint on July 3, 2013. Sunil Abraham is quoted.

Nothing will be secret or private.

Every conversation on landlines and mobile phones will be heard; some will be recorded. Every move you make on the Internet will be tracked.

Fiction?

By December, when the Nanny State goes live, it will be fact.

Once the government’s innocuously named CMS (communication monitoring system) is in place, the state will be able to snoop on your voice calls, fax messages, SMSes and MMSes, across all phone networks. It will be able to access your Internet data, and see not just what sites you visit but even build a cache of your inbox, to decrypt at leisure.

The process began more than a couple of years ago.

On 29 April 2011, India’s home ministry called for bids to set up communications monitoring systems in all state capitals. The notice, which was published on its website and went almost unnoticed, specified that the system should be able to monitor voice calls, fax messages, SMSes and MMSes, and work across terrestrial networks, GSM and CDMA (the dominant mobile telephony platforms), and the Internet.

	The tender specified that the system should be able to listen in live, and be able to analyse intercepted data. It should have the ability to record, store and playback, without interfering “with the operation of telecommunication network or make the target aware that he is being monitored”. The CMS is no longer a concept. It has undergone successful pilots and is likely to be commissioned by the year-end, according to an internal note dated 10 June from the department of telecommunications (DoT). A top government official, who did not want to be named, said the CMS centralized data centre is likely to be ready by July and commissioned by October. The official also added that the Centre for Development of Telematics (C-DoT), the government’s telecom technology arm, has “signed an agreement with the Centre for Artificial Intelligence and Robotics (CAIR) for Internet Service Provider integration”. This agreement will allow monitoring agencies to track an individual’s Internet use.

The tender specified that the system should be able to listen in live, and be able to analyse intercepted data. It should have the ability to record, store and playback, without interfering “with the operation of telecommunication network or make the target aware that he is being monitored”.

The CMS is no longer a concept. It has undergone successful pilots and is likely to be commissioned by the year-end, according to an internal note dated 10 June from the department of telecommunications (DoT).

A top government official, who did not want to be named, said the CMS centralized data centre is likely to be ready by July and commissioned by October. The official also added that the Centre for Development of Telematics (C-DoT), the government’s telecom technology arm, has “signed an agreement with the Centre for Artificial Intelligence and Robotics (CAIR) for Internet Service Provider integration”. This agreement will allow monitoring agencies to track an individual’s Internet use.

Subsequent media reports, which have cited internal government documents, peg the cost of the CMS at around Rs.400 crore, but there is hardly any official data from the government about the implementation of the CMS.

In its 2012-13 annual report, DoT said the government has decided to set up the CMS for lawful interception and monitoring by law enforcement agencies, “reducing the manual intervention at many stages as well as saving of time”.

The system, according to the report, was to be installed by C-DoT after which the Telecom Enforcement, Resource and Monitoring (TERM) cells would take over. As on 31 March, there were 34 such TERM cells in the country. The current number could not be ascertained.

How does the government justify this invasive system? Its purpose is unclear, but national security is always a handy spectre. And so what if such a system can be misused to bully, spy and curtail the freedom of individuals? Indeed, India’s track record of using existing laws doesn’t inspire confidence.

Student Shaheen Dhada was arrested (under the law) for criticizing the shutdown of Mumbai after the death of Shiv Sena supremo Bal Thackeray on her personal Facebook account. Her friend, Renu Srinivasan, who had “liked” the comment was also arrested. The two were later freed, on bail.

No known safeguards

But how does the CMS work? According to the government official cited above, the Central Bureau for Investigation (CBI), for instance, is likely to be provided interception facilities through the CMS in Delhi initially.

“CBI shall enter data related to target in the CMS system and approach the telecom services provider”, at which point the process is automated, and the provider simply sends the data to a server which forwards the requested information, he explained.

He didn’t mention any safeguards, nor have any been made public, which means that there are likely none. In a Q&A session on the popular social network Reddit on Tuesday, academic and activist Lawrence Lessig, the co-founder of Creative Commons, wrote on the subject of snooping in the US, “I’m really troubled by national security programmes. We don’t know what protections are built into the system.”

That has become the subject of much debate following the leaks by whistleblower Edward Snowden about the US National Security Agency’s surveillance programme.

Lessig pointed out that protection based on code is the only real protection from misuse, as other safeguards are dependent on people choosing not to violate reasonable expectations of privacy.

Which is the heart of the problem. From what we know, the list of agencies with access to data in India is already large: the Research and Analysis Wing, CBI, the National Investigation Agency, the Central Board of Direct Taxes, the Narcotics Control Bureau, and the Enforcement Directorate. More may be added.

For the system to be useful in any practical fashion, access will have to be given to a large number of officials in each of these agencies. And in the absence of safeguards, one must assume that all data is accessible to all officials.

To be sure, some of this information is already being tracked by Internet companies.

Ravina Kothari, a 22-year-old student at Cardiff University, said she learnt a bitter lesson “last year when I Googled my name”. “It revealed all the personal details I had put up on social media sites. My childhood school photos popped up on Google image search results. Worse, I had not put them there. My friends had tagged me in—all so scary. And I can’t do anything about it.”

She has since stopped uploading personal details such as videos, pictures or telephone numbers.

Twenty-one-year-old Shruti Lodha, studying to be a chartered accountant, feels a similar discomfort.

“I am definitely not comfortable with Google, and how every time I Google myself it reveals my identity and shows information that is on social media sites.”

In 2011, 24-year-old Max Schrems of Vienna, Austria, asked the world’s largest social networking site Facebook Inc. for a copy of every piece of information it had collected on him since he had created an account with it two years earlier.

Schrems was delivered a CD packing a 1,222-page file that included information he had deleted, but had been stored on Facebook’s servers, according to ThreatPost, a publication on information technology (IT) security run by Kaspersky Lab, a leading maker of antivirus software.

Had Schrems been a resident of India, he could not have known how much personal information Facebook had on him. Every person in the European Union (EU) has the right to access all the data that a company holds on him or her.

With the CMS, all this information, and much more, can be called up by just about anyone—the taxman, CBI officials, Assam Police (which will also monitor the network according to some reports)—and the old bogey of national security may not even be raised.

Need for a privacy law

Publicly at least, companies agree that the new monitoring systems infringe on our rights. Subho Ray, president, Internet and Mobile Association of India said, “Without any prior permission, government should not take or use any information which is considered private. The biggest challenge for us is that we do not have a privacy law in India.”

Cyber law experts and privacy lobby groups caution that the world’s largest democracy’s attempt to snoop on its citizens with the CMS, ostensibly for security reasons, could be abused in the absence of a transparent process and a privacy law.

The issue has become alarming, they add, with the US admitting to be collecting billions of pieces of information on immigrants—6.3 billion from Indian citizens alone under the Foreign Intelligence Surveillance Act, according to an 8 June report in the UK-based The Guardian newspaper.

“We don’t know much about the CMS, except that when implemented, it could be plugged directly into telecom nodes and lead to widespread tapping,” said Apar Gupta, a partner at law firm Advani and Co. specializing in IT law.

“There’s no legal sanction as of now for any type of mass surveillance, such as the one that the CMS suggests,” said Pavan Duggal, a Supreme Court lawyer and cyberlaw expert.

Gupta added that since India lacks privacy legislation, which obliges companies to maintain privacy standards when they export the data which they’ve gathered in India overseas, “this poses a problem”.

N.S. Nappinai, a Bombay high court advocate, said, “India has lived without any codified laws to protect privacy all these years and has relied primarily on Article 21 of the Constitution. Protecting privacy has just become more complicated with the humongous quantity of data being uploaded online. People seem totally unaware of the trouble they are inviting upon themselves.”

Current laws are already compromised

The lack of a privacy law makes it easier for the government to take such extreme steps. The Indian Telegraph Act and the IT Act, 2008 (amendments introduced in the IT Act, 2000), already gives the government the power to monitor, intercept and even block online conversations and websites. The addition of the CMS will greatly widen the number of sources and could simplify access to these records as well.

On 25 April 2011, the government admitted that the existing laws include provisions for interception and pointed out that the Supreme Court had, on 18 December 1996, upheld the constitutional validity of interceptions and monitoring.

While the court had added that telephone tapping infringes on the right to life and the right to freedom of speech and expression, unless permitted under special procedures, these guidelines are not usually implemented, according to activists.

The shortcomings of the existing laws already make it possible to misuse the vast amount of information that is available today. These laws were written at a time when the Internet was not a fact of life, and where the lines between public and private were not already blurred. Given that, the perspectives on privacy can be worrisome.

In a report presented to the Lok Sabha on 13 December 2011, the ministry of planning said, “Collection of information without a privacy law in place does not violate the right to privacy of the individual…There is no bar on collecting information, the only requirement to be fulfilled with respect to the protection of the privacy of an individual is that care should be taken in collection and use of information, consent of individual would be relevant, information should be kept safe and confidential.”

This proposed Right to Privacy Bill was leaked to the public, and eventually nothing came of it.

On 16 October 2012, a commission headed by justice (retired) A.P. Shah issued a report that included the study of privacy laws and related Bills from around the world. The report noted that with the “increased collection of citizen information by the government, concerns have emerged on their impact on the privacy of persons”.

Despite the report being given to the Planning Commission, the government has continued with its plans.

Early this year, a privacy lobby body, the Centre for Internet and Society (CIS) drafted the Privacy (Protection) Bill 2013, with the objective of contributing to privacy legislation in India.

CIS worked with the Federation of Indian Chambers of Commerce and Industry and the Data Security Council of India and held round table meetings around the country to bring about a privacy law.

Sunil Abraham, executive director, CIS, said, “While the government sets out to protect national interests, it’s also very important to protect the rights of individuals.”

The way ahead

Human Rights Watch, in a 7 June media release, described the CMS as “chilling, given its (India’s) reckless and irresponsible use of sedition and Internet laws”.

According to Freedom on the Net 2012, released on 24 September, India—which scored 39 points out of 100—was termed “partly-free”. But India is not alone. Around 40 countries filter the Internet in varying degrees, including democratic and non-democratic governments.

YouTube and Gmail (both owned by Google Inc.), BlackBerry, WikiLeaks, Skype (owned by Microsoft Corp.), Twitter and Facebook have all been censored, at different times, in countries such as China, Iran, Egypt and India.

European Union countries have strong privacy laws as is evident from the Schrems case.

Australia is engaged in putting similar safeguards in place. On 24 June, a Senate committee recommended that Australia’s proposed data retention scheme only be considered if it just collected metadata, avoided capture of browser histories and contained rigorous privacy controls and oversight.

Indian politicians could take a cue from such countries when balancing national interest with protecting the privacy of individuals.

Gopal Sathe in New Delhi and Zahra Khan in Mumbai contributed to this story.

For more details visit https://cis-india.org/news/livemint-leslie-d-monte-joji-thomas-philip-july-3-2013-how-the-worlds-largest-democracy-is-preparing-to-snoop-on-its-citizens

How the UID project can be a cause for concern

praskrishna — 2018-04-09T12:59:02Z

The Unique Identification Authority of India (UIDAI), headed by Nandan Nilekani, is the UPA government's most ambitious project, where one billion Indians are branded with a unique identity number.

Prime Minister Manmohan Singh handed over the first of the Aadhaar cards at Tembhli village in Nandurbar district of Maharashtra. This mammoth project aims to provide Indian residents with a unique 12-digit identification number that will serve multiple purposes.

Given the reach and the impact of such an exercise there is much excitement around the Unique Identity (UID) number (also known as Aadhaar) drive, along with some confusion.

However, there remains some concerns of identity theft.

For example, the number is linked to their fingerprints and the patterns in their eyes. Since those markers are unique to each of us, no one will steal their rations and wages again. They will be issued only after verification. But our eye's Iris patterns change, with age, disease or malnourishment. Fake fingerprints can very easily be made. Hence, the unique element of these numbers can be tampered.

Sunil Abraham, Director, Centre for Internet and Society said, “If I leave my fingerprints around, my identity can be stolen and transactions done on my behalf.”

Activists claim that in a few years, banks, insurance companies, cell phone providers and hospitals will demand UID number before doing business with you. They could use that number, to share information about anybody.

Hence, Abraham said, “An insurance company and a hospital can merge databases. If you have AIDS or TB, they can bump up your premium, or refuse you cover.”

Usha Ramanathan, lawyer said, “Say I go to Srinagar six times in a month. That information could be accessed by the government because the airlines asked for my number before booking a ticket. And that could make me a suspect. There's something wrong in being treated as a suspect for no other reason, than state paranoia.”

Interestingly, even though India seems excited about this project, Britain recently stopped attempts at biometric based identification systems, after warnings that such a database could easily be hacked.

See the video here.
See the original coverage in IBN Live

For more details visit https://cis-india.org/news/uid-project-concern

How The U.K. Got A Better Deal From Facebook Than India Did

praskrishna — 2016-11-18T01:56:49Z

The U.K.’s Information Commissioner’s Office (ICO) and India’s Karmanya Sareen shared a similar concern – how messenger application WhatsApp’s decision to share user data with parent Facebook is a violation of the promise of privacy.

The blog post by Payaswini Upadhyay was published in Bloomberg Quint on November 17, 2016. Sunil Abraham was quoted.

Last week, Facebook agreed to address the concerns of the ICO; in India, it didn’t have to.

WhatsApp: New Privacy Policy

In August 2016, WhatsApp issued a revised privacy policy that allowed it to share user information with parent company Facebook. Any user who didn’t want her information to be shared with Facebook had a 30-day period to opt out of the policy. Opting out meant that a user’s account information would not be shared with Facebook to improve ads and product experiences. But, there was a caveat.

The Facebook family of companies will still receive and use this information for other purposes such as improving infrastructure and delivery systems, understanding how our services or theirs are used, securing systems, and fighting spam, abuse, or infringement activities.
WhatsApp Support Team statement on its website

Facebook’s Commitment To ICO

The ICO decided to delve deeper into what Facebook intended to do with the WhatsApp user data. Elizabeth Denham, Information Commissioner, ICO stated in her blog that users haven’t been given enough information about what Facebook plans to do with the information, and WhatsApp hasn’t got valid consent from users to share the information.

I also believe users should be given ongoing control over how their information is used, not just a 30-day window.
Elizabeth Denham, Information Commissioner, ICO

Denham further elaborated ICO’s stand - that it’s important users have control over their personal information, even if services don’t charge them a fee.

We’ve set out the law clearly to Facebook, and we’re pleased that they’ve agreed to pause using data from U.K. WhatsApp users for advertisements or product improvement purposes.
Elizabeth Denham, Information Commissioner, ICO

The ICO has now asked Facebook and WhatsApp to sign an undertaking committing to better explaining to users how their data will be used, and to giving users ongoing control over that information. Additionally, the ICO also wants WhatsApp to give users an unambiguous choice before Facebook starts using that information and for them to be given the opportunity to change that decision at any point in the future. Facebook and WhatsApp are yet to agree to this, Denham stated.

If Facebook starts using the data without valid consent, it may face enforcement action from my office.
Elizabeth Denham, Information Commissioner, ICO

In the U.K., protections in the European Data Protection Directive have been incorporated into local law via the Data Protection Act 1998. The ICO is both the privacy regulator and the transparency (right to information) regulator, Sunil Abraham, executive director at the Centre for Internet and Society pointed out. The regulator can issue enforcement notices and also fine errant actors in the market place, he said.

This is a regulator with expertise, experience and teeth. Come May 25, 2018, the General Data Protection Regulation will come into force and this will give more comprehensive powers to the regulator to investigate and remedy cases like this. The regulator will take each principle from the Directive or Regulation and examine Facebook’s actions comprehensively before deciding on a response.
Sunil Abraham, Executive Director, Centre for Internet and Society

For example, if the regulator determines that the principle of choice and consent has not been complied with, it can force Facebook to reverse its decisions and provide greater transparency and clearer choices, Abraham added.

Karmanya Sareen’s Grievance

Back home in India, just two months ago, Karmanya Sareen, a WhatsApp user, argued before the Delhi High Court against the company’s new privacy policy. The argument was that WhatsApp’s August 2016 notice to its users about the proposed change in the privacy policy violated the fundamental rights of users under Article 21 of the Constitution. Article 21 promises protection of life and personal liberty.

Proposed change in the privacy policy of WhatsApp would result in altering/changing the most valuable, basic and essential feature of WhatsApp i.e. the complete protection provided to the privacy of details and data of its users.
Karmanya Sareen vs Union of India

The Delhi High Court struck down the Article 21 argument saying that the Supreme Court was still deliberating over including right to privacy as a fundamental right. It also pointed to WhatsApp’s 2012 Privacy Policy that allowed the company to transfer user information in case of an acquisition or merger with a third party. The 2012 policy also allowed WhatsApp to change the terms periodically.

Consequently, the Delhi High Court held that it is not open to the users now to contend that WhatsApp should be compelled to continue the same terms of service. However, the court gave WhatsApp two directions to protect users.

WhatsApp to delete from its servers and not share with Facebook or its group companies any information belonging to users who delete their account.

Users who continue to be on WhatsApp, their existing information up to September 25, 2016 cannot be shared with Facebook or any of its group companies.

Did The Delhi High Court Go Easy On Facebook And WhatsApp?

Apar Gupta, an advocate specializing in information technology, points out that the directions given by the Delhi High Court to WhatsApp did not contemplate any additional protection to a user than what was already provided by WhatsApp.

The Delhi Court essentially reproduced WhatsApp’s privacy policy. It did not compel or provide any additional safeguard.
Apar Gupta, Lawyer

Apar attributes this to the absence of a regulatory framework.

The lack of substantive safeguard and enforcement framework in India led to the Delhi High Court upholding WhatsApp’s new privacy policy.
Apar Gupta, Lawyer

Abraham added that the court did not examine the privacy policy from the perspective of data protection principles as would have been the case in EU or any other jurisdictions with a proper data protection law.

The court too admitted this in its order that there existed a regulatory vacuum in India and asked TRAI to look into the matter. Facebook did not respond to BloombergQuint’s query on whether it would implement its U.K. commitments in India as well.

For more details visit https://cis-india.org/internet-governance/news/bloomberg-quint-november-17-2016-payaswini-upadhyay-how-the-uk-got-a-better-deal-from-facebook-than-india-did

How the government gains when private companies use Aadhaar

praskrishna — 2016-04-01T15:58:38Z

This blog post by M. Rajshekhar and Anumeha Yadav was published in Scroll.in on March 24, 2016. Sunil Abraham was quoted.

Last week, Rajya Sabha made a last-ditch attempt to modify the contentious Aadhaar legislation introduced by the Modi government. Since the legislation was introduced as a Money Bill, the Upper House had no powers to amend it. It could only send back the bill with recommended amendments.

One of the clauses which Rajya Sabha wished to amend related to the use of the Aadhaar number, the 12-digit unique identification number assigned after the collection of an individual’s biometrics in the form of fingerprints and iris scans.

Clause 57 said that anyone, whether an individual or a public or private organisation, could use the Aadhaar number. Rajya Sabha voted to restrict the use of the number to the government. After all, the government had justified introducing Aadhaar legislation as a Money Bill by stating that it would be used for delivering government subsidies and benefits funded out of the Consolidated Fund of India. If the delivery of government welfare is the aim of Aadhaar, why should private companies be allowed to use it?

The Rajya Sabha recommended dropping clause 57 to limit the use of Aadhaar to government agencies. But the Lok Sabha rejected its recommendation, and cleared the Bill in its original form, paving the way for private companies to use Aadhaar.

Strikingly, however, well before the Bill was cleared, a private company started advertising its services as “India’s 1st Aadhaar based mobile app to verify your maid, driver, electrician, tutor, tenant and everyone else instantly”. In an article for Scroll.in, legal researcher Usha Ramanathan said, “A private company is advertising that it can use Aadhaar to collate information about citizens at a price. It says this openly, even as a case about the privacy of the information collected for the biometrics-linked government database is still pending in the Supreme Court.”

LinkedIn for plumbers

The company that owns the mobile app called TrustID believes it is not doing anything wrong.

Monika Chowdhry, who heads the marketing division of Swabhimaan Distribution Services, the company that created TrustID, defended the app, saying it offers the valuable service of verifying people's identities. “In our day to day life, we do a lot of transactions with people – like maids or plumbers. Till now, you would have to trust them on what they said about themselves and what others said about the quality of their work.” The company is solving that problem, she said. “We are saying ask the person for their Aadhaar number and name and we will immediately tell you if they are telling the truth or not,” Chowdhry said.

Chowdhry said that over time, the Aadhaar number of individuals will be used to create a private verified database of TrustIDs. “Our plan is to create a rating mechanism,” she said. Referring to the option for maid, plumbers and other service providers on the app, she added: “People like you and me, we have Linkedin and Naukri. What do these people have?”

How does the company use Aadhaar for verification and is there a reason to be concerned?

Aadhaar authentication

After you have logged into the TrustID app, you can choose from a dropdown menu of categories. You can send anyone's Aadhaar number, gender and name – or even biometrics – and the app claims it can verify their identity.

The app performs Aadhaar authentication – which means it matches an Aadhaar number with the information stored against that number in the servers of the Unique Identification Authority of India. At the time an individual enrols for an Aadhaar number, they disclose their name, gender, address and give biometric scans. This information is held in a database maintained by the UID authority.

One of the criticisms of Aadhaar has been that the database of millions of people could be misused in the absence of a privacy law in India. First, there is the question about whether the biometrics are secure. Second, there are risks that accompany the uncontrolled use of unique numbers.

In response, the proponents of Aadhaar have said that the data is encrypted and secure, and can be accessed only by the authority. Those wanting to authenticate – or match – the Aadhaar number cannot directly access the database. They can simply make requests to the authority which authenticates the number for them.

So far, it appeared that the authority was taking Aadhaar authentication requests solely from government agencies. For instance, to pay wages to workers of the rural employment guarantee programme.

But TrustID’s example showed that private companies too have been sending authentication requests to the authority. This is not entirely surprising for those who have followed the blueprint for Aadhaar as envisioned by Nandan Nilekani, its founder. In an interview in 2012, Nilekani spoke about creating a "thriving application system" using Aadhaar for both the public and private sector.

Chowdhary said Swabhimaan Distribution Services registered as an Aadhaar authentication agency in November 2015, and the app was launched in January 2016.

TrustID, or Swabhimaan, is not the only private company that has signed up as an authentication agency for Aadhaar. A quick Google search throws up the name of Alankit, which wants to “provide Aadhaar Enabled Services to its beneficiaries, clients and customers and can further verify the correctness of the Aadhaar numbers provided ” .

This shows the authority entered into agreements with private companies well before the Aadhaar law was passed in Parliament. The companies were running ahead of legislation in a space unbounded by law, and the UIDAI supported them in this.

It is unclear how many private companies were sending requests for Aadhaar authentication. Scroll's questions to Harish Agrawal, the deputy director general of Aadhaar's Authentication and Application Division, remained unanswered.

In an interview to Business Standard, ABP Pandey, the director general of the UIDAI, said, "Usually what happens is that first a law is passed and thereafter the institutions are built and operations start. Here it has happened the other way around. The operations – the enrolment – is almost complete. The organisation is also there and has been working under executive orders. Now everything has to be kind of retrofitted in to the acts and the regulations."

Why is this problematic?

For one, allowing private companies to use the Aadhaar number shows that the government’s stated aims of Aadhaar are misleading.

Both in the Supreme Court and in Parliament, the government has pushed for the use of Aadhaar as an instrument of welfare delivery. It justified passing Aadhaar legislation as a Money Bill by emphasising its importance to its welfare schemes. But as the case of Swabhimaan shows, Aadhaar's uses clearly go well beyond what the Bill's preamble describes as the “targeted delivery of subsidies, benefits and services, the expenditure for which is incurred from the Consolidated Fund of India.”

Two, biometrics and unique identification numbers are a qualitatively new form of private information. As such, they bring unknown risks. India does not have a privacy law, and a law defining the use of biometrics and unique numbers is yet to be created. Delhi-based lawyer Apar Gupta said, “Even the Aadhaar Bill is yet to be approved by the president. Its rules are yet to be drafted. There is not enough legal guidance on its use.”

Three, companies like Swabhimaan would be in a position to construct databases of their own. Take TrustID. When it starts retaining Aadhaar numbers, and adds ratings to them, it creates a database of its own, which amounts to creating profiles of people.

Here, as Ramanathan said, the analogy with the networking site LinkedIn doesn't work. “When I have an account on LinkedIn, I update my data,” she said. But the TrustID app generates profiles out of the ratings that others give. Even if a prospective employee shares his/her Aadhaar number, it does not amount to free consent since getting a job hinges on giving that number.

In the future, companies could use Aadhaar numbers in unknown ways, for instance, to combine multiple databases – banks, telecom companies, hospitals – to create detailed profiles of you and me that they can monetise. In effect, Aadhaar becomes a commercial instrument for private companies, and not just a mechanism for the delivery of government welfare.

Gains for the government

Sunil Abraham, the executive director of the Centre for Internet and Society, further explained the risks that arise when databases are combined. He cited the example of OCEAN, the system created by researchers at the Indraprastha Institute of Information Technology to raise privacy awareness. OCEAN used publicly available information held by the government (voter identity card, PAN card, driving licence) to access details about citizens in Delhi. This public data was combined with people's Facebook and Twitter accounts, and the aggregated results were visualised as a family tree which showed information extending to a person’s parents, siblings and spouse.

"If a company like TrustID tied up with OCEAN, it can create a very detailed profile of an individual," said Abraham. "To continue with the example of a job-seeker, if a employer uses TrustID to verify applicants' identity or profiles, the App may combine a database like OCEAN to track that you logged into Twitter at, say 2 am on most nights. It can profile you as someone who might not turn up at work on time in the morning."

Abraham pointed out that the government too stands to gain by allowing private companies to use Aadhaar for authentication. "Use of authentication by private companies will mean UIDAI can have information on authentications performed on you, or by you, over time in the private sphere as well, say during such a job search," he said. For instance, when TrustID runs a search for your prospective employers using your Aadhaar number, the government knows you have applied for a job at certain companies. "This is unnecessary involvement of the government, giving it access to information in an area that it should not have access to."

Over time, such Aadhaar authentication for private services in companies, hospitals, or hotels will "help the government gain granular data on citizens", he said.

Perhaps that explains why the government rushed the Aadhaar Bill through Parliament, allowing little time and room for public debate.

For more details visit https://cis-india.org/internet-governance/news/scroll.in-march-24-2016-rajshekhar-anumeha-yadav-how-the-govt-gains-when-private-companies-use-aadhaar

How Surveillance Works in India

pranesh — 2013-07-15T10:20:45Z

When the Indian government announced it would start a Centralized Monitoring System in 2009 to monitor telecommunications in the country, the public seemed unconcerned. When the government announced that the system, also known as C.M.S., commenced in April, the news didn’t receive much attention.

This article by Pranesh Prakash was published in the New York Times on July 10, 2013.

After a colleague at the Centre for Internet and Society wrote about the program and it was lambasted by Human Rights Watch, more reporters started covering it as a privacy issue. But it was ultimately the revelations by Edward J. Snowden about American surveillance that prompted Indians to ask questions about its own government’s surveillance programs.

In India, we have a strange mix of great amounts of transparency and very little accountability when it comes to surveillance and intelligence agencies. Many senior officials are happy to anonymously brief reporters about the state of surveillance, but there is very little that is officially made public, and still less is debated in the national press and in Parliament.

This lack of accountability is seen both in the way the Big-Brother acronyms (C.M.S., Natgrid, T.C.I.S., C.C.T.N.S., etc.) have been rolled out, as well as the murky status of the intelligence agencies. No intelligence agency in India has been created under an act of Parliament with clearly established roles and limitations on powers, and hence there is no public accountability whatsoever.

The absence of accountability has meant that the government has since 2006 been working on the C.M.S., which will integrate with the Telephone Call Interception System that is also being rolled out. The cost: around 8 billion rupees ($132 million) — more than four times the initial estimate of 1.7 billion — and even more important, our privacy and personal liberty. Under their licensing terms, all Internet service providers and telecom providers are required to provide the government direct access to all communications passing through them. However, this currently happens in a decentralized fashion, and the government in most cases has to ask the telecoms for metadata, like call detail records, visited Web sites, IP address assignments, or to carry out the interception and provide the recordings to the government. Apart from this, the government uses equipment to gain access to vast quantities of raw data traversing the Internet across multiple cities, including the data going through the undersea cables that land in Mumbai.

With the C.M.S., the government will get centralized access to all communications metadata and content traversing through all telecom networks in India. This means that the government can listen to all your calls, track a mobile phone and its user’s location, read all your text messages, personal e-mails and chat conversations. It can also see all your Google searches, Web site visits, usernames and passwords if your communications aren’t encrypted.


A man surfing a Facebook page at an internet cafe in Guwahati, Assam, on Dec. 6, 2011. Image Credit: Anupam Nath/Associated Press

You might ask: Why is this a problem when the government already had the same access, albeit in a decentralized fashion? To answer that question, one has to first examine the law.

There are no laws that allow for mass surveillance in India. The two laws covering interception are the Indian Telegraph Act of 1885 and the Information Technology Act of 2000, as amended in 2008, and they restrict lawful interception to time-limited and targeted interception.The targeted interception both these laws allow ordinarily requires case-by-case authorization by either the home secretary or the secretary of the department of information technology.

Interestingly, the colonial government framed better privacy safeguards into communications interception than did the post-independence democratic Indian state. The Telegraph Act mandates that interception of communications can only be done on account of a public emergency or for public safety. If either of those two preconditions is satisfied, then the government may cite any of the following five reasons: “the sovereignty and integrity of India, the security of the state, friendly relations with foreign states, or public order, or for preventing incitement to the commission of an offense.” In 2008, the Information Technology Act copied much of the interception provision of the Telegraph Act but removed the preconditions of public emergency or public safety, and expands the power of the government to order interception for “investigation of any offense.” The IT Act thus very substantially lowers the bar for wiretapping.

Apart from these two provisions, which apply to interception, there are many laws that cover recorded metadata, all of which have far lower standards. Under the Code of Criminal Procedure, no court order is required unless the entity is seen to be a “postal or telegraph authority” — and generally e-mail providers and social networking sites are not seen as such.

Unauthorized access to communications data is not punishable per se, which is why a private detective who gained access to the cellphone records of Arun Jaitley, a Bharatiya Janata Party leader, has been charged under the weak provision on fraud, rather than invasion of privacy. While there is a provision in the Telegraph Act to punish unlawful interception, it carries a far lesser penalty (up to three years of imprisonment) than for a citizen’s failure to assist an agency that wishes to intercept or monitor or decrypt (up to seven years of imprisonment).

To put the ridiculousness of the penalty in Sections 69 and 69 B of the IT Act provision in perspective, an Intelligence Bureau officer who spills national secrets may be imprisoned up to three years. And under the Indian Penal Code, failing to provide a document one is legally bound to provide to a public servant, the punishment can be up to one month’s imprisonment. Further, a citizen who refuses to assist an authority in decryption, as one is required to under Section 69, may simply be exercising her constitutional right against self-incrimination. For these reasons and more, these provisions of the IT Act are arguably unconstitutional.

As bad as the IT Act is, legally the government has done far worse. In the licenses that the Department of Telecommunications grants Internet service providers, cellular providers and telecoms, there are provisions that require them to provide direct access to all communications data and content even without a warrant, which is not permitted by the existing laws on interception. The licenses also force cellular providers to have ‘bulk encryption’ of less than 40 bits. (Since G.S.M. network encryption systems like A5/1, A5/2, and A5/3 have a fixed encryption bit length of 64 bits, providers in India have been known use A5/0, that is, no encryption, thus meaning any person — not just the government — can use off-the-air interception techniques to listen to your calls.)

Cybercafes (but not public phone operators) are required to maintain detailed records of clients’ identity proofs, photographs and the Web sites they have visited, for a minimum period of one year. Under the rules designed as India’s data protection law (oh, the irony!), sensitive personal data has to be shared with government agencies, if required for “purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses.”

Along similar lines, in the rules meant to say when an Internet intermediary may be held liable for a user’s actions, there is a provision requiring the Internet company to “provide information or any such assistance to government agencies legally authorized for investigative, protective, cybersecurity activity.” (Incoherent, vague and grammatically incorrect sentences are a consistent feature of laws drafted by the Ministry of Communications and IT; one of the telecom licenses states: “The licensee should make arrangement for monitoring simultaneous calls by government security agencies,” when clearly they meant “for simultaneous monitoring of calls.”)

In a landmark 1996 judgment, the Indian Supreme Court held that telephone tapping is a serious invasion of an individual’s privacy and that the citizens’ right to privacy has to be protected from abuse by the authorities. Given this, undoubtedly governments must have explicit permission from their legislatures to engage in any kind of broadening of electronic surveillance powers. Yet, without introducing any new laws, the government has surreptitiously granted itself powers — powers that Parliament hasn’t authorized it to exercise — by sneaking such powers into provisions in contracts and in subordinate legislation.

For more details visit https://cis-india.org/internet-governance/blog/nytimes-july-10-2013-pranesh-prakash-how-surveillance-works-in-india

How Sai Baba Was Made To Spy On Your Phone For Credit Ratings

Gopal Sathe — 2019-07-08T14:04:35Z

Researchers revealed that Hyderabad-based CreditVidya—a highly successful fintech company that rated people’s creditworthiness—collected data from people using music apps and Sai Baba apps.

The article by Gopal Sathe was published by Huffington Post on July 4, 2019. CIS research was quoted.

An Indian start-up that few outside the fintech industry would have heard of embedded tracking software inside popular apps, including one that streamed Sai Baba stories and another that streamed Ilaiyaraaja songs, to scoop up sensitive user data including GPS locations, and business SMSes from ecommerce sites and banks to monitor spending activity, personal contacts, and much more, HuffPost India has found.

CreditVidya, a Hyderabad-based fin-tech company, ran this snooping code (technically known as a Software Development Kit or SDK) for several months in 2017 until a new version of Google’s Android operating system made it harder to scrape such data. The data, scooped up from users, was used to power CreditVidya’s self-learning algorithms that help lending companies determine the credit-worthiness of loan applicants. (Fin-tech is industry speak for financial technology, a fast growing category of software firms).

SDKs like the one developed by CreditVidya are called “Middleware”. If you assume an app is like a machine, middleware would be a component or a cog in that machine. As apps grow more complex, developers often rely on middleware developed by third parties, increasing the risk that user data is scraped and sold on for a fee.

Upon installing these apps, many of which were developed by a third party app developer call Winjit, users would have been asked for access permissions that are increasingly common and intrusive, but would have had no idea that their personal data was being scraped and sold further in a manner that could affect their credit-worthiness.

“Even though there might not be proper notice / informed consent, at least it’s understandable that lending apps that user uses is downloaded consciously and some night have knowledge on the fact that app,” said Srikanth L., a contributor to Cashless Consumer, a collective studying digital payments and fintech businesses in India. “The Creditvidya SDK was also found in a Sai Baba app, Ilaiyaraaja Hits app and other music apps of popular record labels with its SDK where user is clueless about this background data collection.”

Thus a user could consent to an app collecting data without knowing how such data would be used.

CreditVidya, Srikanth said, “used the data from unsuspecting users as part of the huge database it uses to generate the trust score, but there is opaqueness about where this data comes from and how many data brokers were engaged in trading personal data with companies like CreditVidya.”

Worse, given that many of these algorithms are proprietary and hence un-auditable, it is unclear if these credit-rating apps even work. Users could find themselves denied credit, or charged high interest rates on the basis of purely arbitrary decision making by CreditVidya algorithms trained on data scraped on the sly.

“Given how untransparent the industry is,” said Fredrike Kaltheuner, from the Data Exploitation Programme of Privacy International, a privacy-focused global non-profit organisation that investigates and advocates for user privacy. “It’s hard to say if this information is actually helping anyone get a loan. There are a lot of companies in this space now, but their algorithms are a black box, and the data they use is usually not clear either.”

CreditVidya and Winjit did not reply to HuffPost India’s emailed requests for comment. We will update this story if the companies share a response.

Meet CreditVidya

CreditVidya does not offer loans directly to consumers. Instead, the company offers its services to over 50 lenders, ranging from banks like Axis Bank, DBS, Yes Bank, and financing companies like Tata Capital, TVS Credit, and Hero FinCorp, according CreditVidya’s website.

This means that when consumers approach these companies for loans, CreditVidya’s software helps determine if the loan should be given or not. To do so, the company compares a given loan application with its giant database, to evolve something called “Trust-score” that, the company claims, determines if the applicant is likely to pay back the loan.

The company raised Series A funding from Kalaari Capital, and Matrix Partners joined in its Series B round. It has raised a third round of funding as well, led by the Bharat Innovation Fund. One of the partners at the fund is Sanjay Jain, former Chief Product Officer at the UIDAI, and a volunteer at Bengaluru-based think-tank iSPIRT.

In a blog post, Kailash Nath, a Senior Associate at Bharat Innovation Fund wrote that CreditVidya processes over 500GB of data every day. It uses data related to over 10,000 parameters to assess creditworthiness, and plugs its SDK into the lenders’ apps, to make the decision to approve the loan or not. He added that the platform has processed over 25 million profiles so far. The post does not mention anything about the sources of this vast amount of data.

“It’s not necessary that the data is coming from nefarious means,” said Saravanan K., a Bengaluru-based security consultant. “There could be any number of ways in which the company has acquired this data, and a lot of it is above board — people aren’t always aware of what they are signing up for, where they are giving their data.”

“Your phone number acts as a unifying element, and then the amount of data that becomes available about you simply from offline sources will boggle your mind. But getting data directly from your phone can be very valuable, because it’s happening in real time and gives a very clear picture of what you are doing.”

The companies doing all this data gathering are keeping quiet about the matter. For example, Srikanth found CreditVidya’s SDK in a number of applications made by Winjit, which has developed a number of music apps, including for huge companies like Times Music. However, the nature of the relationship between the two companies is not clear; nor have they made any public statement on why Winjit’s apps on music carried CreditVidya’s lending SDK.

When a user downloaded a Winjit app, it would create a profile linked to their phone number, and then update this, analysis of the SDK by Cashless Consumer showed. APIs in the SDK revealed code for the user being initialised, and the data being updated.

A report by Aayush Rathi and Shweta Mohandas for the Centre for Internet and Society that researched the privacy commitments taken by Indian fin-tech companies also goes over some of this ground.

“The unprecedented growth of this sector with a number of players that have an amorphous nature (not banking entities) has concomitantly come with regulatory challenges around inter alia privacy and security concerns,” Rathi and Mohandas say in their report. “For instance, a survey of 1,300 senior executives in the global financial services, and fintech industries revealed that 54% of respondents identified privacy and data protection as barriers to fintech innovation.”

They also noted that a study stated identified that 79.4 percent of the surveyed participants stated that they did not read the privacy policies and only 11 percent of them stated that they understood them. They also wrote that another study conducted on the most popular apps in India also observed that the privacy policies were drafted to protect the service providers from liability, rather than to help the consumers.

What’s in the SDK?

Analysis of the SDK by Srikanth suggests CreditVidya collected the following info:

Mobile IMEI
All contacts
Measured frequency of SIM changes to see if this is a person who frequently swaps SIMs
GPS location
Business SMS to monitor spending activity
Wifi ON/OFF

Given that CreditVidya talks of over 10,000 data points, it’s safe to say that this is not all the information that the company is collecting about potential borrowers. What’s particularly worrying in this case though is how the information was being collected through applications that have nothing to do with lending.

“They are collecting user specific data, and also location specific data for demographic mapping,” said Srikanth L. of Cashless Consumer.

Getting data directly from your phone can be very valuable, because it’s happening in real time and gives a very clear picture of what you are doing.

Kaltheuner, from Privacy International, said this kind of arrangement with SDKs is not uncommon.

“A lot of researchers have come across such arrangements,” said Kaltheuner, “but it is very hard to find actual evidence.” In that sense, the work done by Cashless Consumer is very important, she added, as it shows how companies are quietly collecting user data.

“But a bigger concern is the use of pre-installed applications for tracking,” she added. “These apps are installed by the phone manufacturers, or by the telecom companies, and that’s how you get very cheap smartphones being subsidised by third party trackers.”

“These pre-installed trackers often don’t need to ask you for permission before getting access to your data, and they can have access to deeper information than the third-party trackers,” she said. This is made worse by how opaque the industry is; information flows in only one direction.”

“Middleware is very hard to track because there are a number of ways in which companies are going around regulations. Even if a developer doesn’t mean to take your data, it’s often very hard to know what all an SDK is going to do. This is a systemic problem in the industry, with a lot of reliance on third party software.”

Standard procedure in India

Although a number of developers who spoke to HuffPost India confirmed that practices like these are common in the Indian ecosystem, they refused to go on the record, explaining that this is normal business practice, and speaking out about it will lead to a loss of opportunities in the future.

“The big change was Google cracking down on this stuff, but otherwise it’s all over the place,” one developer based in Bengaluru said. “Like, there’s a company in Bombay whose business model is to offer its SDK for apps, and it basically gives you solutions like OTP capture — but it also keeps tracking SMS data afterwards, which is used to build a financial profile. And they offer a cut for doing this, so it subsidises the cost of developing the app.”

Another developer said that IBM’s analytics middleware has also created similar problems but refused to give any details fearing reprisals from the company which has offered his startup projects in the past. However, IBM denied the allegation—a representative said that it would require more technical details from the developer to give a detailed response, but the developer refused to share further information.

But the problem is actually not limited to India. In May 2019, mobile app developer QuarkWorks found that one of its apps on the Google Play store was flagged and removed for violating store policies. According to Devun Schmutzler, Native Mobile Developer QuarkWorks, Google said their app was violating Android’s advertising ID policy.

Google had identified that the app collected and transmitted the Android advertising identifier, which could be used to identify and target a user.

Except, according to Schmutzler, the app wasn’t either collecting, or transmitting any data as far as the developers were aware. It was at this point that the team carried out an investigation into the matter, and found their app was using an old version of Fabric Crashlytics—middleware developed by a third party, which was embedded in the Quarkworks app to analyze crashes and other software errors. The Crashlytics component was collecting this information without Quarkworks’s knowledge.

But this was just the only bit of middleware they found tracking sensitive user information.

Firebase, which is a mobile and Web development platform acquired by Google also does this, though it’s very easy to change the settings to stop sending this data, Schmutzler noted.

OneSignal, which is used for high volume mobile and Web push notifications also tracks this user information, and QuarkWorks had to tweak the app to limit the data being shared. These were just the ones found in the case of a small app with limited libraries by one developer, but given the scale of the industry, the number of providers that are collecting user data in an opaque manner is simply staggering.

Google and Apple have evolved policies against the sharing of background data through apps which are available online. Although the companies did not share details about the size of teams in India that audit apps, for both platforms privacy has become a big talking point with Apple highlighting this for multiple years now, and Google also strongly talking about privacy in the last Google IO developer conference.

In India though, companies like this are likely to soon get another tool to use to track and profile users—Aadhaar. The Aadhaar Amendment bill is expected to pass in the Lok Sabha, and once it becomes a law, the use of Aadhaar by the private sector opens up again.

Once that happens, aside from your phone number, there is also a permanent, immutable identity that can be used to track a person, or collate their information.

Is this data even useful?

It is possible that companies are compromising users’ privacy on a broad scale, but coming up with results that are not more accurate than traditional lending was.

HuffPost India reached out to several lending companies who did not wish to comment on this story once we explained that it was about the covert collection of user data, in the past, some of these companies have commented about the use of data.

Speaking to this reporter in the past, Bala Parthasarathy, the Chairman and CEO of lending app MoneyTap said that “the data is not sophisticated enough. We use mostly traditional data. Right now, there are a lot of low hanging fruit whom the banks are too rigid for, and that’s where we can make a difference.”

“Typically, companies look at a number of different factors, so they’ll look at your account data, or they might read your SMS messages to track your spending,” he had said. “This is of course a privacy concern. But they read your transaction SMSes to understand your financial history. They might take a look at the apps on your phone, or your social media logins to see what kind of relationships you have, how strong a local circle you have, so they know you’re not going to disappear.”

MoneyTap, on the other hand, he said was mostly using user data only to make filling the forms simpler since they had to be entered through the company’s app on the phone.

As Privacy International’s Kaltheuner pointed out—such algorithms being a black box means that there is no clarity on whether anyone is actually benefiting from such use of data, yet it’s quickly becoming the norm.

For more details visit https://cis-india.org/internet-governance/news/huffington-post-gopal-sathe-july-4-2019-fintech-apps-privacy-snooping-credit-vidya

How private companies are using Aadhaar to try to deliver better services (but there's a catch)

praskrishna — 2016-12-23T02:04:59Z

They are gathering more information on you.

The article by M. Rajshekhar was published in Scroll.in on December 22, 2016. Sunil Abraham was quoted.

In 2006, Ajay Trehan set up AuthBridge, a background verification company in Gurgaon. That was a time when business process outsourcing was booming. Global companies like Citibank were relocating back-office functions to India. Outfits like AuthBridge sprang up in response to help these companies find qualified staffers. They vetted applicants by running identity checks, verifying education and employment records, doing reference checks and more.

Ten years later, AuthBridge’s client profile has changed. With rising insecurity over crimes in India’s cities, like the December 2012 gangrape in Delhi, or the rape of a young woman in an Uber taxi in 2014, local companies – sizeably from e-commerce and businesses with delivery services – have also started vetting employees and partners to check if they have any criminal history. “Now, we have about 700-800 clients,” said Trehan. “Of them, just 20%-30% are foreign companies.”

AuthBridge’s verification process has changed too. Earlier, its employees used to physically verify the credentials of an applicant by travelling to her school or college, meeting her previous employer, vetting her identity papers with the government department that issued them, and so on.

Now they simply run a query on an electronic database.

Aadhaar enters the private sector

Aadhaar, as India’s Unique Identity Project is called, aims to give a 12-digit unique identity number to all residents by collecting their fingerprint and iris scans. As of September, its database, maintained by the Unique Identity Authority of India, held the names, addresses and biometric information of more than 105 crore people.

The project was created by the United Progressive Alliance government in 2009 to reduce leakages in the country’s welfare programmes.

But, quietly, a range of private sector companies have started using it. This includes verification firms like Authbridge, banks like HDFC, telecommunications companies like Reliance Jio, among others.

So far, most discussions on Aadhaar have focused on its utility for welfare delivery and the risk of government surveillance. But as private sector companies incorporate Aadhaar into their systems, fresh questions and concerns are emerging about what this means. A recent tweet by a journalist that went viral encapsulated these concerns.

To understand the rewards and risks of the use of Aadhaar by private companies, here is a detailed look at how they are using it.

Five ways of using Aadhaar

The first way in which companies are using Aadhaar is pure authentication. This is how Authbridge uses Aadhaar. It sends a name and Aadhaar number to the Unique Identity Authority’s server, which responds to say whether they have matched.

Apart from background verification companies, Aadhaar-based authentication can also be used by employers. “A factory hiring women or a security agency hiring guards and wanting to be sure these people are who they claim to be,” said Pramod Varma, the chief architect and technology advisor for the Aadhaar project.

It could also be used by regulated entities with strong Know Your Customer or KYC norms like banks or telecommunications companies. In the old days of branch-based banking, KYC was not a problem, said Varma, since “the bank manager knew all his customers”. But now, KYC is much harder since banks have moved to “core banking with millions of accounts in the server”. Instant Aadhaar-authentication, he said, is useful for verifying customers.

The second is authentication plus. Here, at the time of authentication, a company also downloads the customer’s data from the Aadhaar database. This is what companies like Reliance Jio are doing.

When a customer provides his Aadhaar number to the company, the company not only runs a query on the Aadhaar database to verify the name and number, it also downloads other information about the customer held on the server, like address, date of birth and gender.

This data can be used to electronically fill out the Know Your Customer forms, replacing what is right now a manual process, said Anupam Varghese, the head (products) of Eko India Financial Services, a financial services startup in the phone banking and remittances segment.

It is a disruptive proposition that companies find useful. In India, the cost of enrolling customers is so high, said Abhishek Sinha, the founder of Eko, that it prices a set of financial products beyond the reach of most Indians. “Authenticating a credit card customer and vetting her identity papers will cost anywhere between Rs 150-Rs 200,” he said. A company can recover that investment only if the customer racks up at least Rs 10,000 on the card, assuming a 2% margin on card transactions.

With its instant authentication and automatic form filling, Aadhaar-based electronic Know Your Customer, said Sinha, slashes those costs and makes it easier for companies to offer financial products which become viable even with a smaller volume of transactions. This allows the growth of financial products for less affluent customer segments.

Subsequently, these companies might pad up those databases by adding their own data. This is a third model of using Aadhaar: authentication plus private database.

For instance, TrustID, a mobile app which claims it can verify “your maid, driver, electrician, tutor, tenant and all service professionals” using Aadhaar, wants users to rate the services of the people they eventually employ. In effect, it is creating a private database.

Others, like Eko, are adding financial transaction histories to the Aadhaar data.

While these three uses are built around Aadhaar-based authentication, the remaining three uses – database sharing, data broking, deduplication – pivot around use of just the Aadhaar number. They are based on recent changes in how companies use customer data.

The customer data boom

Customer data has acquired centrality for several Indian companies, particularly startups in e-commerce and financial services.

In some sectors, Varma said, “the cost of switching [between rival companies] is very low,” which heightens the need for customisation. “The better you can serve, they more sticky you get for a customer.” In other sectors, said Varghese, competition chips away at margins. Which is another reason to try and come up with better services and products.

This is where data can help.

In a conversation in October, Nandan Nilekani, software entrepreneur and the first chairperson of the Unique Identity Authority of India, explained why. “Companies like Ola compete with global companies like Uber which have a tremendous advantage in that they have more data – more customers globally – and better algorithms,” he said. If Ola has 5 million customers, Uber has 100 million. Which means Uber’s algorithms – thanks to pattern recognition and machine learning – will be more accurate.

For all these reasons, said Varma, companies in a handful of business verticals are trying to create “a 360 degree view of their customer”.

What has enabled this is a couple of technological trends. The ability to store and process data, said Nilekani, has gone up enormously in the last 15 years. At the same time, data itself has proliferated as electronic devices like mobile phones create records of voice, photos, messages and the locations of customers.

“All this is realtime data. So, on scale, speed and frequency, we have seen a jump,” said Nilekani.

This rising appetite for data is resulting in a couple of novel outcomes.

Enter, the sharing of customer data

Indian companies have begun sharing databases.

A good example is an experimental partnership between Eko, the banking and remittances company, and Capital Float, a financial services startup which gives short term loans.

The two companies worked out an arrangement where Eko shared a part of its database about its distributors with Capital Float. This shared information contained aggregated and anonymised information on distributors and their working capital positions, said Varghese. Capital Float evaluated the database and came back with a list of distributors it could lend to. Eko, then, forwarded these offers to the distributors. After taking their consent, data about the distributors who were interested in the loans was shared with Capital Float.

On the surface, this is a counter-intuitive development: if customer data holds the key to competitive advantage, companies should closely safeguard their data.

But as it turns out, there are strong reasons to share data.

Both Eko and Capital Float, for instance, are small, specialised players in the financial services market which is dominated by banks. Data sharing is one way to compete with banks by offering complementary services to customers.

It is not clear how endemic data-sharing will get. According to Varma, it will be used selectively. “I cannot see organisations sharing databases at will,” he said. “They will be shared only if they can be used to offer an additional service to the client.”

But a programmer who works at iSpirt, a product software evangelising association based in Bangalore, and who did not want to be identified, said the trend will grow. In the financial sector, as new players like mobile wallet companies acquire more customers, banks that refuse to share data will miss out on emergent markets, he said. “Keeping everything behind closed doors – not participating in data exchanges – is now harmful,” he said.

Sunil Abraham, who heads the Centre For Internet and Society, foresees the rise of another kind of data-sharing – by companies that aggregate customer data from multiple sources and market that to clients. These could be data brokers like US-based Acziom, he said. These could also be more specialised firms like medical transcription companies, which simultaneously serve hospitals, insurance and pharmaceutical companies.

The question is: what does all this have to do with Aadhaar?

The utility of Aadhaar

Aadhaar makes it easier to compare and combine diverse databases.

This is what India’s microfinance companies are doing. As Scroll.in reported recently, Microfinance Institutions Network, an association of microlenders, has told its member companies to seed the Aadhaar numbers of their borrowers into their databases. By searching the databases for the Aadhaar number of a prospective borrower, it will be possible to identify if she has already taken too many loans.

This is a scenario Nilekani bristles at. “You do not need Aadhaar for that,” he said. “You can triangulate databases using email or phone number or name.”

But the iSpirt programmer said, “With Aadhaar, the level of certainty is higher than what you would get by using name, phone number or email.” Between databases, the spelling of names might vary. Phone numbers change, especially in a country like India where prepaid mobile connections outnumber postpaid connections. Only a small part of the country’s population uses email. With Aadhaar, said the programmer, it gets easier to correlate databases.

Aadhaar, added Varma, can also be used to clean up databases. Banks, he said, can use the Aadhaar number to create better customer profiles by identifying all accounts owned by a person. This is the fifth use – deduplication.

What it all means

The implications are obvious. A lot of companies already had databases about their customers. Now, as Nilekani said, technology is allowing the collection of ever greater amounts of information about us. The sharing of databases means companies will have ever more detailed customer profiles.

In a sense, we are entering a future where multiple databases – including several that we are not even aware of – will contain information about us. A hospital and an insurance company might share their records. Or intermediary companies, which service both of them, might create their own databases.

This information will materially affect our lives. As already happens online, companies will increasingly base their products on algorithms that parse data about our behaviour and then offer a customised price – which could be geared to serve or exploit us.

These algorithms, as Propublica reported, can be opaque.

In a sense, much of this is a familiar trajectory. The United States too, as the iSpirt programmer said, “saw a lot of irresponsible data sharing without enough control for civilians”.

That is where India is heading as well. As Scroll noted in its article about TrustID, when the company creates scores for the workers who use its app, they might not always be aware of that rating – or be in a position to challenge that rating.

There are large questions here. Who owns the data about you in a company’s database? Take your information in, say, Ola’s database – the address from where you get picked up or dropped, the phone number, the places you visit most often. Is the data owned by you, Ola or the driver? Should you have a say if a company wants to share this data? If you grant permission, how does one ensure it is used correctly?

Right now, as the next story in this series will show, this is a poorly regulated landscape.

This is the third part in a series on the expansion of Aadhaar and the concerns around it. The first two parts can be read here.

We welcome your comments at letters@scroll.in.

For more details visit https://cis-india.org/internet-governance/news/scroll-m-rajshekhar-how-private-companies-are-using-aadhaar-to-deliver-better-services-but-theres-a-catch

How privacy fares in the 2019 election manifestos | Opinion

Aayush Rathi and Ambika Tandon — 2019-05-02T01:49:39Z

We now have a rights-based language around privacy in the mainstream political discourse but that’s where it ends.

The article by Aayush Rathi and Ambika Tandon was published in the Hindustan Times on May 1, 2019.

In August 2017, the Supreme Court, in Puttaswamy vs Union of India, unanimously recognised privacy as a fundamental right guaranteed by the Constitution. Before the historic judgment, the right to privacy had remained contested and was determined on a case-by-case basis. By understanding privacy as the preservation of individual dignity and autonomy, the judgment laid the groundwork to accommodate subsequent landmark legislative moves — varying from decriminalising homosexuality to limiting the use of the Aadhaar by private actors.

Reflecting the importance gained by privacy within public imagination, the 2019 elections are the first time it finds mention across major party manifestos. In 2014, the Communist Party of India (Marxist) was the only political party to have made commitments to safeguarding privacy, albeit in a limited fashion. For the 2019 election, both the Congress and the CPI(M) promise to protect the right to privacy if elected to power. The Congress promises to “pass a law to protect the personal data of all persons and uphold the right to privacy”. However, it primarily focuses on informational privacy and its application to data protection, limited to the right of citizens to control access and use of information about themselves.

The CPI(M) focuses on privacy more broadly while promising to protect against “intrusion into the fundamental right to privacy of every Indian”. In a similar vein, both the Congress and the CPI(M) also commit to bringing about surveillance reform by incorporating layers of oversight. The CPI(M) manifesto further promises to support the curtailment of mass surveillance globally. It promises to enact a data privacy law to protect against “appropriation/misuse of private data for commercial use”, albeit without any reference to misuse by government agencies.

On the other hand, the Samajwadi Party manifesto proposes the reintroduction of the controversial NATGRID, an overarching surveillance tool proposed by the Congress in the aftermath of the 26/11 Mumbai attacks. In this backdrop, digital rights for individuals are conspicuous by their absence from the Bharatiya Janata Party’s manifesto. Data protection is only seen in a limited sense as being required in conjunction with increasing digital financialisation.

The favourable articulation of privacy in some of the manifestos should be read along with other commitments across parties around achieving development goals through the digital economy. Central to the operation of this is aggregating citizen data. Utilising this aggregated data for predictive abilities is key to initiatives being proposed in the manifestos —digitising health records, a focus on sunrise technologies, such as machine learning and big data, and readiness for “Industry 5.0” are some examples.

The right is then operationalised in a manner that leads data subjects to pick between their privacy and accessing services being provided by the data collector. Relinquishing privacy becomes the only option especially when access to welfare services is at stake.

The discourse around privacy in India has historically been used to restrict individual freedoms. In the Puttaswamy case, Justice DY Chandrachud, in his plurality opinion, acknowledges feminist scholarship to broaden the understanding of the right to privacy to one that protects bodily integrity and decisional privacy for marginalised communities. This implies protection against any manner of State interference with decisions regarding the self, and, more broadly, the right to create a private space to allow the personality to develop without interference. This includes protection from undue violations of bodily integrity such as protecting the freedom to use public spaces without fear of harassment, and criminalising marital rape.

While the articulation of privacy in the manifestos is a good start, it should be much more. Governance must implement the right to look beyond the individualised conception of privacy so as to allow it to support a whole range of freedoms, rather than limiting it to data protection. This could take the shape of modifying traditional legal codes. Family law, for instance, could be reshaped to allow for greater exercise of agency by women in marriage, guardianship, succession etc. Criminal law, too, could render inadmissible evidence obtained through unjustified privacy violations. The manifestos do mark the entry of a rights-based language around privacy and bodily integrity into mainstream political discourse. However, there appears to be a lack of imagination of the extent to which these protections can be used to further individual liberty collectively.

For more details visit https://cis-india.org/internet-governance/blog/hindustan-times-may-1-2019-aayush-rathi-and-ambika-tandon-how-privacy-fares-in-the-2019-election-manifestos

How Next-Gen Smartphone Users are Being Bought and Sold

praskrishna — 2013-09-05T10:48:18Z

After facebook and google, Twitter became the latest to buy millions of Indian smartphone users in July.

This article by Rohin Dharmakumar was published by Forbes India Magazine on August 13, 2013, and later mirrored in IBN Live on August 19, 2013. Sunil Abraham is quoted.

Now, the actual announcement was about how Twitter had partnered with Vodafone India to offer its services ‘free of cost’ to mobile subscribers for three months. It had already inked similar deals with Airtel and Reliance, according to Medianama, a digital media news site. Google and Facebook, too, announced such agreements during the past year, whereby mobile subscribers could use their service ‘free of cost’ through their phones.

Nothing is really ‘free’ on the web, which is why we have the adage: “If you’re not paying for it, you are the product”. So these large web companies are actually buying millions of first-time mobile internet users by paying off their respective mobile operators. Of India’s 137 million internet users, roughly 120 million access mobile internet.

Sunil Abraham, director of the Centre for Internet & Society in Bangalore, thinks India could be going down the Indonesia route. “If you ask the average Indonesian mobile user if he or she has internet access, they might say no. Ask them if they have Facebook or Twitter, and they’ll say yes!” Incidentally, 96 percent of Indonesians use social media, mostly from their phones.

Smaller competitors to Facebook, Google and Twitter who can’t afford to pay mobile operators on similar terms will find their competitiveness shrinking. Meanwhile, a large number of Indians will balk at paying for internet usage on their phones because the social networks are all ‘free’.

For more details visit https://cis-india.org/news/forbesindia-august-13-2013-rohin-dharmakumar-how-nextgen-smartphone-users-are-being-bought-and-sold

How Media beat the Shutdown in Darjeeling

Manish Adhikary — 2017-12-19T15:57:10Z

Strap:Journalists did what the state was expected to do: fight rumours.

Darjeeling, West Bengal: The West Bengal government banned internet in the hills of north Bengal on June 18. The ban was lifted on September 25, one hundred days later. The precautionary “law and order measure”, introduced in the wake of violence following the breakout of a fresh stir for separate Gorkhaland state, was used as a virtual tool by the administration to bargain for peace with protesters in subsequent weeks. Quite naturally, it caused severe hardships to over one million people. Journalists covering the agitation were among the most severely affected.

“It was a first for me — reporting breaking stories from the ground and having to dictate the development on the phone to my office back in Delhi,” says Amrita Madhukalya, a senior reporter with the DNA newspaper. “The first story I broke after reaching Darjeeling was how the agitation had caused losses in excess of Rs 100 crore ($15.6 million) for the tea industry. I sent that story via a string of five SMSes to office before reading it out to one of our subeditors to ensure no discrepancies crept in.”

Sometimes even phone networks were down. “I have a friend who owns a shop in a small market complex near Chowk Bazaar,” says another senior print journalist from New Delhi. “On this one occasion when even SMSes were not going through, this friend helped me access data from a location that only he knew of. There were at least five to ten journalists from national newspapers looking for internet in Darjeeling in mid-July. He clearly didn’t want to attract their or the district magistrate’s attention.”

The clampdown on internet connectivity began a day after three people died of bullet injuries following clashes between pro-Gorkhaland protesters and the police in the heart of Darjeeling town on June 17. One policeman was feared killed. It later came to light that, having braved a near fatal blow from a khukuri, a traditional Gorkha blade, he was severely injured but alive.

By the evening, several videos of an underprepared but infuriated police force thrashing protesters began to circulate on social media. The state intelligence informed Kolkata that the protesters were planning to march around town with the bodies of the three victims the next afternoon and that the social media outcry against the use of force by police was turning increasingly vitriolic. Internet services were clamped early next morning.

As the Gorkhaland movement lingered on and the intensity of violence waned, data services continued to remain a casualty. Chief Minister Mamata Banerjee said the service would be resumed once normality was restored. As the cycle of news shifted to more compelling narratives and senior journalists from big cities returned from Darjeeling, the vacuum was filled by Facebook news pages run by young social media activists, like With You Darjeeling, Chautari24, North Bengal Today, North Bengal Express, etc.

“A blanket ban on internet since June 17th, 2017 was the biggest challenge we faced,” says Rinchu D Dukpa, who edits the very popular Darjeeling Chronicle, a Facebook news page with over 140,000 subscribers. “Imagine over two months of no internet. Getting word out on important news events from the region was such a challenge those days. In addition, countering distorted, biased and unverified news and narratives spewed by mainstream media and even social media platforms paid for by the state was almost impossible due to lack of internet.”

On several occasions, especially after clashes between locals and the police, rumours quoting death toll would surface. During one such clash in Sukna near Siliguri, one news channel claimed three people had died. It later turned out that there was no casualty. One more interesting rumour that did the rounds was the imposition of President's rule in Darjeeling. Much of it was fuelled by a lack of healthy flow of information. That there was an internet ban did not help.

The administration of another popular Facebook page run from Darjeeling, which has over 35,000 likes, was taken over by the administrator’s friends in the US. Requesting that his and his page’s name be kept secret, the administrator says he requested his friends in the US to scour content from website reports and e-paper versions of the relevant newspapers.

The ban was eventually lifted on September 25, just five days after the Mamata Banerjee government succeeded in weaning away rebel leader Binay Tamang from the Gorkha Janmukti Morcha, the party leading the agitation. Binay went on to be appointed as the chairman of a new board of administrators for Darjeeling hills.

“The ban may have been very severe but Darjeeling’s geography did offer respite at certain locations,” says Biswa Yonzon, a freelance journalist. “Those area that face the hills of neighbouring Sikkim, would receive internet signals. The connectivity wasn’t always great but it did the job for most local journalists reporting for papers such as The Statesman, The Telegraph and The Times of India.”

In fact the area just behind Darjeeling’s town square Chowrasta, which faces the towns of Jorethang and Namchi in South Sikkim, is now known as the Jio hill, after the Reliance 4G network. In Kalimpong, the misty Carmichael hill too is called by the same name.

Manish Adhikary is a Siliguri-based freelance writer and a member of 101Reporters.com, a pan-India network of grassroots reporters.

Shutdown stories are the output of a collaboration between 101 Reporters and CIS with support from Facebook.

For more details visit https://cis-india.org/internet-governance/blog/how-media-beat-the-shutdown-in-darjeeling