We are anonymous, we are legion

CCI leaves Google searching for answers

Admin — 2018-02-19T02:26:17Z

If you go to the Google search box and type "nuance", the first result that shows up is "CCIBSE 0.00 % Judgement on Google". No, we just made that up.

The article by Nirmal John was published in the Economic Times on February 13, 2018

The Competition Commission of India's (CCI) landmark ruling enforcing a Rs 135.86-crore fine on Google for "search bias" and abusing its "dominant position" is one of the more finely considered judgements in the technology industry. According to Sunil Abraham, executive director of Bengaluru-based research organisation, the Centre for Internet and Society, "CCI is returning to the roots of the competition law, where it is as important to prevent concentration of power as it is to look at how pricing affects people. The emphasis here is now also on protecting innovation and competition itself."

To begin with, according to the CCI, the rules of engagement are different for early-stage markets and mature markets.

CCI has differentiated between early-stage markets and mature markets. In an earlier judgement when two radio cab operators, FastTrack and Meru, had accused Ola of offering discounts and predatory pricing, the CCI had ruled in favour of Ola. CCI had said a lack of market maturity in the cab-hailing space was central to its decision. "At this stage, it is difficult to determine with certainty the long-term impact of this pricing strategy, as the market is yet to mature," the CCI had ruled.

The search market is different. Google is the 800-pound gorilla and pretty much the entire zoo in this market. The Google judgement, according to a lawyer who chose to remain off the record, "is based on the principle that a higher degree of responsibility is cast on Google because it has a dominant position in the market".

The nub of the argument is that Google, by the showcasing of flights in its search page, has used its role as a gateway to offer a specific service.

As the judgement notes: "Google is leveraging its strong position in various online search markets to enter into and enhance its position in ancillary markets. Not only does that cause direct harm to competitors in vertical markets, it also causes direct harm to other website owners, since their websites are moved down on SERP [search engine results page] and hence, they receive less clicks as a result of lessened traffic. Further, this also harms consumers as they no longer receive the most relevant results at the top of SERP."

But why should the consumers care? After all they are getting the cheapest price.

This is where CCI's second important point comes in. There needs to be a balance between the short-term concerns of consumers with their long-term benefits.

Even if consumers who used Google flights to find options for firming up travel plans may have saved money, the CCI has, in this instance, taken the view that what may be of immediate benefit to the consumer may not be good for them in the long term because of the distortion of the market it creates.

Apart from prices, there is another benefit that comes from Google's search aggregation. Sid Talwar of Lightbox Ventures, a Mumbai-based VC firm, brings into light an interesting paradox: Is the addition of an extra step to the search process in consumer interest? Talwar argues that the consumer may be more interested in the most efficient way to find what he is looking for, which is the import of Google's mission. By aggregating results from various sources and offering it right at the search page, it could be fulfilling a consumer need.

This is where another facet of the judgement -- the pre-eminence of product and user-interface (UI) design and its relationship with controlling user behaviour -- establishes the anti-competitive nature of Google's search results page. The manipulation of UI design has been key to the debate on anti-competitive behaviour across the world. Europe's competition commissioner Margrethe Vestager became one of the most important proponents of this idea when the European Commission fined Google a record $2.9 billion in mid-2017 for "abusing its dominance in Europe by giving prominent placement in searches to its comparison shopping service and demoting rival offerings".

As NS Nappinai, a Mumbai-based lawyer and author of Technology Laws Decoded, points out, the ruling establishes a precedent and helps the CCI build a reputation for itself as a body that shows strength in evaluating technology. "Tech companies will now have to take cognisance of abuse of their dominant position in India," she says.

For more details visit https://cis-india.org/internet-governance/news/economic-times-february-13-2018-nirmal-john-cci-leaves-google-searching-for-answers

A Series of Op-eds on Data Protection

amber — 2018-02-19T02:08:28Z

I wrote a short series of three op-eds for Asia Times this week.

The first article "User consent is the key to data protection in India" examines the debate around consent and the arguments made to discard it. I question the premise of big data exceptionalism, particularly in the absence of any mature governance models which address use regulation.

In the second article "Robust economic argument for a sound Indian data protection law", I examine the substance of the argument of 'innovation' as a legitimate competing interest with respect to privacy, and questionthe economic arguments made in support of innovation enabled by unregulated access to data.

In the third article "India’s data protection law needs graded enforcement mechanism", I look at the two competing arms of regulation - enforcement and compliance, and how a balance of two is need in India,with an empowered regulator and drawing from the principles from responsive regulation theory.

For more details visit https://cis-india.org/internet-governance/blog/a-series-of-op-eds-on-data-protection

The Fundamental Right to Privacy - A Visual Guide

amber — 2018-02-16T05:31:37Z

Privacy is the ability of an individual or group to seclude themselves, or information about themselves, and thereby express themselves selectively. This visual guide to the story of privacy law in India and the recent judgement of the Puttaswamy v. Union of India case is developed by Amber Sinha (research and content) and Pooja Saxena (design and conceptualisation).

The Fundamental Right to Privacy - A Visual Guide: Download (PDF)

For more details visit https://cis-india.org/internet-governance/blog/the-fundamental-right-to-privacy-a-visual-guide

Unpacking Data Protection Law: A Visual Representation

amber — 2018-02-15T13:22:00Z

This visual explainer unpacking data protection law was developed by Amber Sinha (research) and Pooja Saxena (design), and published as part of the Data Privacy Week celebrations on the Privacy International blog. Join the conversation on Twitter using #dataprivacyweek.

Cross-posted from Privacy International blog.

Credits: Flag illustrations, when not created by the authors, are from Ibrandify / Freepik.

For more details visit https://cis-india.org/internet-governance/blog/unpacking-data-protection-law-a-visual-representation

AI and Manufacturing and Services in India: Looking Forward

Shweta Mohandas and Pranav M. Bidare — 2018-02-14T11:13:56Z

This Report provides an overview of the proceedings of the Roundtable on Artificial Intelligence (AI) in Manufacturing and Services: Looking Forward (hereinafter referred to as ‘the Roundtable’), conducted at The Energy Resource Institute (TERI), in Bangalore on January 19, 2018.

Event Report: Download (PDF)

The Roundtable comprised of participants from different sides of the AI and manufacturing and services spectrum including practitioners, representatives from multinational companies, think tanks, academicians, and researchers. The Roundtable discussed various questions regarding AI in the manufacturing and services industry in India.

The round of discussions began with initial observations from the in progress research that the Centre for Internet and Society (CIS) is undertaking, on the use of AI in manufacturing and services. Some of the uses of AI that the research had thus far identified across various sectors included AI platforms in IT services for accurate forecasting for businesses, AI driven automation of routine tasks in manufacturing and production, and AI driven analytics for forecasting in the agriculture sector. The discussion then proceeded to the benefits of using AI - including efficient and effective results, precision, and automation of repetitive maintenance tasks. The draft research also acknowledges that although the use of AI is beneficial in many ways, there are also some key concerns around job displacement, privacy, lack of awareness, and a needed capacity to fully understand and use new AI technologies. The draft research also identified a few key AI initiatives in India, such as Wipro Holmes, TCS Ignio, and G.E, that were providing solutions to help automating software maintenance tasks and helping in the smooth working of SAP (Systems, Applications & Products) operations. Innovative uses of AI in areas such as crop production (M.I.T.R.A.) and dairy optimization (StellApps) were also identified.

To understand the present state of AI and impact of the same, the session was opened to discussion on the following questions: See the full report here.

For more details visit https://cis-india.org/internet-governance/blog/ai-and-manufacturing-and-services-in-india-looking-forward

Aadhaar: ‘Safety is regularly evolving‘

Admin — 2018-02-07T16:44:50Z

Experts say the new security features will significantly ensure there is no ‘large-scale theft of people‘s identity‘. Alnoor Peermohamed reports.

The blog post was published in Kaplan Herald on February 5, 2018.

While the introduction of new features such as face authentication, virtual ID, and limited know-your-customer (KYC) by the Unique Identification Authority of India are being seen as reactions to mounting public pressure over the security of Aadhaar, experts, who have helped build the citizen identity system, say these have been in the pipeline for a long time.

Pegged to be fully functional by July 1, the new features will make Aadhaar more secure, but that hasn‘t stopped the UIDAI from drawing flak over the recent issue of rogue agents selling demographic data of individuals.

Moreover, the agency‘s handling of the issue has not inspired confidence among the public and security researchers.

Experts say for a system of Aadhaar‘s size, security is continually evolving.

Lalitesh Katragadda, former head of Google‘s product centre in India and who also helped build Aadhaar, says as a country we need to understand there‘s ‘no such thing as a 100 per cent secure system‘.

While security gaps will always exist, he says it‘s the UIDAI‘s duty to ensure there‘s no ‘large-scale theft of people‘s identity‘.

According to him, the new security features will help significantly in this regard.

Face authentication will be another biometric Aadhaar will begin offering to combat the reportedly high failure rates of fingerprint authentication.

The system will use common Webcams to capture photos of individuals and match them with the existing photo on the UIDAI‘s database.

The system will not use any high-end hardware backed facial recognition like the recently launched iPhone X, which the company claims is more accurate than its previous fingerprint authentication technology.

The UIDAI will work around this issue by clubbing face authentication with other forms of authentication — fingerprint, iris scan or a one-time password sent to a user‘s mobile phone.

While it isn‘t known how exactly the feature will be built into apps relying on Aadhaar authentication, Srikanth Nadhamuni, the former chief technology officer of Aadhaar, envisions a scenario where a photo of an individual could be captured and matched when fingerprint authentication fails, in order to improve the probability of a match.

But even this isn‘t a foolproof plan, some believe.

“Your face is again a biometric, and that comes with the same host of issues that is plaguing the other biometrics that have so far been used,” says Sunil Abraham, executive director at the Bengaluru-based think-tank, Centre for Internet and Society.

For more details visit https://cis-india.org/internet-governance/news/kaplan-herald-february-5-2018-aadhaar-safety-is-regularly-evolving

To protect data, don’t opt for plastic or laminated Aadhaar card: UIDAI

Admin — 2018-02-07T01:00:00Z

Unauthorized printing of Aadhaar cards could render the QR (quick response) code dysfunctional or even expose personal data without an individual’s informed consent, UIDAI says.

The article by Komal Gupta was published by Livemint on February 7, 2017

To protect information provided by holders of Aadhaar, the Unique Identification Authority of India (UIDAI) on Tuesday cautioned people against opting for plastic or laminated “smart” cards.

Unauthorized printing of the cards could render the QR (quick response) code dysfunctional or even expose personal data without an individual’s informed consent, it said in a statement on Tuesday.

Besides, opting for plastic or laminated cards opened up the possibility of Aadhaar details (personal sensitive demographic information) being shared with devious elements without the informed consent of holders, the statement added.

According to UIDAI, the Aadhaar letter sent by it, a cutaway portion or downloaded versions of Aadhaar on ordinary paper or mAadhaar are perfectly valid.

“If a person has a paper Aadhaar card, there is absolutely no need to get his/her Aadhaar card laminated or obtain a plastic Aadhaar card or so called smart Aadhaar card by paying money. There is no concept such as smart or plastic Aadhaar card,” UIDAI chief executive officer Ajay Bhushan Pandey said in a statement.

Printing Aadhaar on a plastic/PVC sheet privately can cost anywhere between Rs50 and Rs300 or more, UIDAI said. It added that a printout of the downloaded Aadhaar card, even in black and white, is as valid as the original Aadhaar letter sent by UIDAI.

It added that in case a person loses his Aadhaar card, he can download the card free from https://eaadhaar.uidai.gov.in.

Pandey asked holders not to share Aadhaar number or personal details with unauthorized agencies for getting the card laminated, or printed on plastic.

The agency also directed unauthorized agencies not to collect Aadhaar information from people, reminding them that collecting such information or unauthorized printing of Aadhaar card is a criminal offence punishable with imprisonment.

“I feel a lot more has to be done by UIDAI. Sadly, by encouraging people to rely on printed Aadhaar ‘cards’, UIDAI is ending up with the worst of both worlds with respect to personal data protection: photocopies of so-called Aadhaar cards/letter are being circulated to facilitate identity fraud as well as the kind of dangerous personal data disclosures that centralized databases enable,” said Pranesh Prakash, policy director at think tank Centre for Internet and Society.

Last month, UIDAI put in place a two-layer security to reinforce privacy protections for Aadhaar holders—it introduced a virtual identification so that the actual number need not be shared to authenticate their identity. Simultaneously, it further regulated the storage of the Aadhaar numbers within various databases.

For more details visit https://cis-india.org/internet-governance/news/livemint-komal-gupta-february-7-2017-to-protect-data-dont-opt-for-plastic-or-laminated-Aadhaar

CIS Submission to the Committee of Experts on a Data Protection Framework for India

amber — 2018-04-18T16:39:11Z

This submission presents comments by the Centre for Internet and Society, India (“CIS”) on the ‘White Paper of the Committee of Experts on a Data Protection Framework for India’ (“White Paper”) released by the Ministry of Electronics and Information Technology. The White paper was drafted by a Committee of Expert (“Committee”) constituted by the Ministry. CIS has conducted research on the issues of privacy, data protection and data security since 2010 and is thankful for the opportunity to put forth its views. The submission was made on January 31, 2018.

The submission is divided into four parts — I. Preliminary, II. Scope and Exemption, III. Grounds of Processing, Obligations of Entities and Individual Rights and IV. Regulation and Enforcement. The submission follows the same the order as adopted by the White Paper.

Please access the full submission here.

For more details visit https://cis-india.org/internet-governance/blog/cis-submission-to-the-committee-of-experts-on-a-data-protection-framework-for-india

Submission to the Committee of Experts on a Data Protection Framework for India

amber — 2018-02-05T13:39:00Z

For more details visit https://cis-india.org/internet-governance/submission-to-the-committee-of-experts-on-a-data-protection-framework-for-india

January 2018 Newsletter

praskrishna — 2018-03-01T01:35:56Z

January 2018 Newsletter

Dear readers,

Previous issues of the newsletters can be accessed here.

Highlights
The paper titled "Patent Working Requirements and Complex Products" has been published in the latest issue of the NYU Journal of Intellectual Property and Entertainment Law. It is one of the outputs of the Pervasive Technology project and has been authored by Prof. Jorge L. Contreras, Paxton M. Lewis, and Rohini Lakshané. CIS made a submission to the Department of Industrial Planning and Promotion on mobile patents. CIS offered its assistance on matters aimed at developing a suitable policy framework for SEPs and FRAND in India, and, working towards sustained innovation, manufacture and availability of mobile technologies in India The use of Artificial Intelligence (AI) in healthcare in India is increasing with new startups and large ICT companies offering AI solutions for healthcare challenges in the country. The report by by Yesha Paul, Elonnai Hickok, Amber Sinha and Udbhav Tiwari seeks to map the present state of AI in the healthcare sector in India. About 27% of India's population is still illiterate or barely literate. Most privacy policies and terms of services for web and mobile applications are in English and therefore it is only 10% of us who can actually read them before we provide our consent. The article by Sunil Abraham was published in Deccan Herald on January 20, 2018. CIS made a submission to TRAI Consultation on inputs to the National Telecom Policy. CIS in its submission also recommended what all should be the main objectives of TRAI while drafting the next edition of National Telecom Policy. Under a research grant from the Azim Premji University CIS has initiated a study of the ongoing updation process of the National Register of Citizens (NRC) in Assam and the resultant reform of citizen identification infrastructure in India. The 2G judgment of December 2017 provides a critique of how no proper evidence was presented on existence of an FCFS policy and its improper implementation, wrote Shyam Ponappa in his article in the Business Standard which was published on January 3, 2018.

Highlights

The paper titled "Patent Working Requirements and Complex Products" has been published in the latest issue of the NYU Journal of Intellectual Property and Entertainment Law. It is one of the outputs of the Pervasive Technology project and has been authored by Prof. Jorge L. Contreras, Paxton M. Lewis, and Rohini Lakshané.
CIS made a submission to the Department of Industrial Planning and Promotion on mobile patents. CIS offered its assistance on matters aimed at developing a suitable policy framework for SEPs and FRAND in India, and, working towards sustained innovation, manufacture and availability of mobile technologies in India
The use of Artificial Intelligence (AI) in healthcare in India is increasing with new startups and large ICT companies offering AI solutions for healthcare challenges in the country. The report by by Yesha Paul, Elonnai Hickok, Amber Sinha and Udbhav Tiwari seeks to map the present state of AI in the healthcare sector in India.
About 27% of India's population is still illiterate or barely literate. Most privacy policies and terms of services for web and mobile applications are in English and therefore it is only 10% of us who can actually read them before we provide our consent. The article by Sunil Abraham was published in Deccan Herald on January 20, 2018.
CIS made a submission to TRAI Consultation on inputs to the National Telecom Policy. CIS in its submission also recommended what all should be the main objectives of TRAI while drafting the next edition of National Telecom Policy.
Under a research grant from the Azim Premji University CIS has initiated a study of the ongoing updation process of the National Register of Citizens (NRC) in Assam and the resultant reform of citizen identification infrastructure in India.
The 2G judgment of December 2017 provides a critique of how no proper evidence was presented on existence of an FCFS policy and its improper implementation, wrote Shyam Ponappa in his article in the Business Standard which was published on January 3, 2018.

The following articles were written by CIS members:

Digital native: Memory card is full (Nishant Shah; Indian Express; January 3, 2018).
The 2G Judgment of December 2017: What Was It About? (Shyam Ponappa; Business Standard; January 3, 2018).
Fixing Aadhaar: Security developers' task is to trim chances of data breach (Sunil Abraham; Business Standard; January 10, 2018).
Another Step towards Privacy Law (Elonnai Hickok; Governance Now; January 15, 2018).

Data Protection: We can innovate, leapfrog (Sunil Abraham; Deccan Herald; January 20, 2018).

CIS in the News:

From net neutrality to IBC & Aadhaar, how Vidhi is framing key government legislation (Surabhi Agarwal and Samanwaya Rautray; Economic Times; January 4, 2018).
UIDAI denies any breach of Aadhaar database (Komal Gupta; Livemint; January 7, 2018).
Token security or tokenized security? (Manasa Venkataraman and Ajay Patri; Livemint; January 9, 2018).
UIDAI introduces new two-layer security system to improve Aadhaar privacy (Economic Times; January 11, 2018).
Hammered government offers Virtual ID firewall to protect your Aadhaar (New Indian Express; January 11, 2018).
Virtual Aadhaar ID: too little, too late? (Yuthika Bhargava; Hindu; January 11, 2018).
India To Introduce Virtual ID For Aadhaar To Strengthen Privacy (Bloomberg Quint; January 11, 2018).
UIDAI's Virtual ID, limited KYC does little to protect Aadhaar data already collected, say critics (Business Today; January 12, 2018).
Aadhaar Body Talked About Virtual ID 7 Years Ago, Put It Off: UIDAI Chief (Sukriti Dwivedi; NDTV; January 13, 2018).
Bengaluru gives data safety tips to panel (Deccan Herald; January 14, 2018).
Is your personal information under lock and key? (Sravanthi Challapalli; Hindu Businessline; January 16, 2018).
Aadhaar-privacy debate: How the 12-digit number went from personal identifier to all pervasive transaction tool (First Post; January 18, 2018).
Paytm Payments Bank woos corporates with digital incentives (Komal Gupta and Remya Nair; Livemint; January 24, 2018).
Aadhaar's new security measures are good, it is still work in progress (Alnoor Peermohamed; Business Standard; January 25, 2018).

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Access to Knowledge
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Our Access to Knowledge programme currently consists of two projects. The Pervasive Technologies project, conducted under a grant from the International Development Research Centre (IDRC), aims to conduct research on the complex interplay between low-cost pervasive technologies and intellectual property, in order to encourage the proliferation and development of such technologies as a social good. The Wikipedia project, which is under a grant from the Wikimedia Foundation, is for the growth of Indic language communities and projects by designing community collaborations and partnerships that recruit and cultivate new editors and explore innovative approaches to building projects.

►Wikipedia

Blog Entries

Government of Odisha adopting Creative Commons License to Promote Transparency and Access to Knowledge (Sailesh Patnaik; January 17, 2018).
Experience and Learning outcome from Wikipedia Education Program (Lakshmi Karlekar; January 30, 2018).

Events Organized

Marathi Wikipedia Workshop at Dept. of Mass Communication, Solapur University (Organized by CIS-A2K and Dept of Mass Communication, Solapur University; Solapur; January 2, 2018).
Marathi Wikipedia Workshop at Dayanand College, Solapur (Organized by CIS-A2K and Dayanand College, Solapur; Solapur; January 3, 2018).
Marathi Wikipedia Workshop at Willingdon College, Sangli (Organized by CIS-A2K and Willingdon College; Sangli; January 5, 2018).
Marathi Wikipedia Workshop at Govt.Science & Arts College, Aurangabad (Organized by CIS-A2K and Govt.Science & Arts College; Aurangabad; January 9, 2018).
Marathi Wikipedia Workshop at Dr.Babasaheb Ambedkar Marathwada Vidyapeeth (Organized by CIS-A2K and Dr. Babasaheb Ambedkar Marathwada University; Aurangabad; January 10, 2018).
Marathi Wikipedia Workshop at Shivaji University, Kolhapur (Organized by CIS-A2K and Shivaji University; Kolhapur; January 15, 2018).
Wikidata Workshop (Organized by CIS-A2K and Andhra Loyola College; Vijaywada; January 20 - 21, 2018).
Train the Trainer 2018 (Organized by CIS-A2K; Mysore; January 26 - 28, 2018).

►Pervasive Technologies

Research Paper

Patent Working Requirements and Complex Products (Jorge L. Contreras, Rohini Lakshané and Paxton M. Lewis; JIPEL NYU Journal of Intellectual Property & Entertainment Law, Vol. 7 - No.1 on January 16, 2018).

Submission

Submission to DIPP at Meeting with IP Stakeholders (Anubha Sinha; January 1, 2018). The submission was made in December 2017 but it was published on the website in January 2018.

►Openness

Our work in the Openness programme focuses on open data, especially open government data, open access, open education resources, open knowledge in Indic languages, open media, and open technologies and standards - hardware and software. We approach openness as a cross-cutting principle for knowledge production and distribution, and not as a thing-in-itself.

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Internet Governance
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As part of its research on privacy and free speech, CIS is engaged with two different projects. The first one (under a grant from Privacy International and IDRC) is on surveillance and freedom of expression (SAFEGUARDS). The second one (under a grant from MacArthur Foundation) is on restrictions that the Indian government has placed on freedom of expression online.

►Privacy

Blog Entry

Artificial Intelligence and the Healthcare Industry in India (Yesha Paul, Elonnai Hickok, Amber Sinha and Udbhav Tiwari (Ecosystem mapping by Shweta Mohandas, Sidharth Ray and Elonnai Hickok. Designed by Saumyaa Naidu under Creative Commons Attribution 4.0 International License; January 26, 2018).

Events Organized

Roundtable on A.I. and Manufacturing and Services (TERI, Bengaluru; January 19, 2018).

null Bangalore Meet: Special Session on Digital Identity and Privacy (CIS, Bengaluru; January 19, 2018). Sunil Abraham gave a talk.

►Free Speech and Expression

Blog Entries

Internet Governance Forum Report 2017 (Shweta Mohandas; January 11, 2018).

Mobile net ban during peaceful protest leaves farmers confused (Shruti Jain; January 19, 2018).

‘Hurt sentiments’ cost Udaipur internet access for four days (Shruti Jain; January 19, 2018).

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Telecom
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CIS is involved in promoting access and accessibility to telecommunications services and resources, and has provided inputs to ongoing policy discussions and consultation papers published by TRAI. It has prepared reports on unlicensed spectrum and accessibility of mobile phones for persons with disabilities and also works with the USOF to include funding projects for persons with disabilities in its mandate:

Article

Submission to TRAI Consultation on "Inputs for Formulation of National Telecom Policy - 2018" (Pranesh Prakash; January 25, 2018).

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Researchers at Work
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The Researchers at Work (RAW) programme is an interdisciplinary research initiative driven by an emerging need to understand the reconfigurations of social practices and structures through the Internet and digital media technologies, and vice versa. It aims to produce local and contextual accounts of interactions, negotiations, and resolutions between the Internet, and socio-material and geo-political processes:

Blog Entry

Life of a Tuple: National Register of Citizens (NRC) and the Reform of Citizen Identification Infrastructure in Assam (Sumandro Chattapadhyay; January 22, 2018). All posts related to the study can be found here.

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About CIS
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The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfigurations of social and cultural processes and structures as mediated through the internet and digital media technologies.

► Follow us elsewhere

Twitter: http://twitter.com/cis_india
Twitter - Access to Knowledge: https://twitter.com/CISA2K
Twitter - Information Policy: https://twitter.com/CIS_InfoPolicy
Facebook - Access to Knowledge: https://www.facebook.com/cisa2k
E-Mail - Access to Knowledge: a2k@cis-india.org
E-Mail - Researchers at Work: raw@cis-india.org
List - Researchers at Work: https://lists.ghserv.net/mailman/listinfo/researchers

► Support Us

Please help us defend consumer and citizen rights on the Internet! Write a cheque in favour of 'The Centre for Internet and Society' and mail it to us at No. 194, 2nd 'C' Cross, Domlur, 2nd Stage, Bengaluru - 5600 71.

► Request for Collaboration

We invite researchers, practitioners, artists, and theoreticians, both organisationally and as individuals, to engage with us on topics related internet and society, and improve our collective understanding of this field. To discuss such possibilities, please write to Sunil Abraham, Executive Director, at sunil@cis-india.org (for policy research), or Sumandro Chattapadhyay, Research Director, at sumandro@cis-india.org (for academic research), with an indication of the form and the content of the collaboration you might be interested in. To discuss collaborations on Indic language Wikipedia projects, write to Tanveer Hasan, Programme Officer, at tanveer@cis-india.org.

CIS is grateful to its primary donor the Kusuma Trust founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin for its core funding and support for most of its projects. CIS is also grateful to its other donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation, MacArthur Foundation, and IDRC for funding its various projects.

For more details visit https://cis-india.org/about/newsletters/Qjanuary-2018-newsletter

Aadhaar's new security measures are good, it is still work in progress

Admin — 2018-01-26T01:52:51Z

Here's a rundown of the three new features that the UIDAI will introduce to make Aadhaar seemingly more secure.

The article by Alnoor Peermohamed was published in Business Standard on January 25, 2018.

While public pressure over the security of Aadhaar might have forced the Unique Identification Authority of India (UIDAI) to introduce new features such as face authentication, virtual ID and limited KYC, experts who have worked on the system say such updates are incremental and need to keep happening.

Be it Google, Facebook or Aadhaar, a digital system serving billions of people needs to remain secure for which it continually has to evolve, sometimes adapting to issues that are found. The three new features will certainly help improve security, but many questions still remain over how the UIDAI will tackle the recently highlighted issue of rogue Aadhaar agents.

An article in the Tribune newspaper which claimed that Aadhaar information of individuals was on sale for as little as Rs 500, sparked off the biggest security scare against the digital identity keeper in a while. Even though the UIDAI asserted that its systems had not been breached, proof that Aadhaar details of an individual could be bought had been delivered. The agency has also not inspired confidence among public and security researchers with the way it has responded to Aadhaar data that has been put in public domain in violation of privacy of individuals.

"As an economy and an ecosystem, we have to understand that there is no such thing as a 100 percent secure system. When it was on paper it was not secure and now that it is digital, it is not a 100 percent secure. Security gaps may exist, but those should not cause large-scale theft of people's identity or cause significant damage. It's an arms race and this means that Aadhaar has to improve constantly," says Lalitesh Katragadda, former head of Google's product centre in India who has helped build Aadhaar.

Here's a rundown of the three new features that the UIDAI will introduce to make Aadhaar seemingly more secure:

Face Auth

Face Authentication or 'Face Auth' is an additional biometric that the UIDAI will roll out in order to cut down on the number of failed attempts which is increasingly being highlighted as an issue. By matching a user's face, captured through a camera at the time of authentication to the image of their face which was taken at the time of Aadhaar enrolment, the identity of an individual can be more accurately verified.

Facial recognition in the consumer landscape has once again been popularised by Apple's latest iPhone X device that uses an array of sensors and infrared light to map a person's face in three dimensions. The company claims this is more accurate than its previous fingerprint-based TouchID technology, but this isn't the case with UIDAI's facial recognition technology.

The UIDAI will utilise webcams and low-end hardware to enable Face Auth and therefore the conscious decision to use a person's face in conjunction to another layer of authentication - fingerprint, iris scan or a one-time password sent to the user's registered mobile device was taken.

How exactly applications built on Aadhaar will utilise this new Face Auth feature is not known yet, and neither are the technical specifications. Srikanth Nadhamuni, the former Chief Technology Officer of Aadhaar, envisions a scenario where a farmer using Aadhaar to get his PDS witnesses a failure to authenticate using his fingerprint, prompting the application to capture his photo and check whether it matches with the existing photo on the UIDAI's database.

Activists, however, point out that it's far easier to fake facial recognition software, which in some cases get fooled into giving out positives by simply holding photos of the user in front of a camera. "At the end of the day your face is again biometric, and that comes with the same host of issues that are plaguing the other biometrics that has so far been used," says Sunil Abraham, Executive at Bengaluru-based think tank Centre for Internet and Society (CIS).

Virtual ID

As its name suggests, Virtual ID gives users a stand-in for their 12-digit Aadhaar number if they're worried that it will be stolen, leaked online or misused in any way. Any Aadhaar user will be able to log into an online portal, visit an Aadhaar enrollment centre or use the mAadhaar app to generate a 16-digit Virtual ID.

By virtue, the UIDAI has built the Virtual ID to be temporary and a user can ask for any number of Virtual IDs - when a new one is generated, the old one is destroyed and can even be assigned to another user. The key here is that only the UIDAI will be able to make the link to a Virtual ID and Aadhaar number and no-one else.

After years of arguing that leaking of the Aadhaar number itself wasn't an issue, the UIDAI is finally giving users a tool that allows them to keep their Aadhaar number private. While Abraham agrees that the feature will make Aadhaar safer, he says its effectiveness will only be valid if a user opts in as it has not been made a feature by design.

Nadhamuni argues on the contrary, that making Virtual ID a mandatory process would hurt more people than it helps. "A lot of people in rural India are using their Aadhaar for authentication of PDS and MNREGA and so on and it's working for them.

You don't want to confuse all of them and ask them to create yet another number. You'd have to make a farmer understand the concept of Virtual ID when he's completely happy with the way things are today," he says.

Limited KYC

The process of KYC (Know Your Customer) through Aadhaar has all along given public bodies and private companies access to a user's details such as name, age, sex, address and photograph. With limited KYC, the UIDAI will categorise a body seeking aadhaar details into two buckets, ones that get the full information and ones with whom only partial information is shared.

Realising that not all bodies or companies need all the Aadhaar details, is the biggest change that Limited KYC will bring in. The idea is that the fewer places a person's Aadhaar details are stored, the fewer chances of it leaking. Moreover, by giving only critical services full Aadhaar details the UIDAI is hoping it will eliminate its problem of having to share details with less secure systems.

Limited KYC will also bring in a tokenized system for agencies to ensure uniqueness while not storing a user's Aadhaar number on their databases. A 72 digit alphanumeric UID Token will be generated at the time of authentication which only UIDAI will be able to map back to a particular Aadhaar number. However, there isn't clarity on who will be exempt from this as there is word that banks and tax authorities will be allowed to store user Aadhaar numbers.

The UID Tokens will also be backdated, meaning all previous KYC attempts a user had made with a particular body or company will also be migrated to the new system, ensuring that if two databases leak, the perpetrators are not able to easily use Aadhaar numbers to match users and improve the quality of the data they've stolen. Some details on this are still missing though.

Security: Work in Progress

Experts who worked on building Aadhaar say that such features were discussed during the very inception of the national biometric database, but were not rolled out until now to avoid complexity. Katragadda, who has worked on building many large APIs at Google agrees that all large systems avoid complexity during the kickoff and add them based on needs of users later.

Like him, both Nadhamuni and even Abraham agree that the new features will make Aadhaar more secure, while the latter had his reservations on how secure it would be which only the fine print would reveal. The experts also agree that the public discourse which Aadhaar security has taken is a good thing, since the digital security of over a billion people is now public discussion.

"Security breaches are like earthquakes. It's better to have many tiny tremors than be oblivious to gaps in our system and lose everything with that one massive earthquake. So it's better to have our ears close to the ground, have ethical hacking competitions where we ask people to hack the Aadhaar system, find gaps in security. The best APIs in the world do this," says Katragadda.

He adds that India should not be scared to build large digital systems for public good in the fear that there will be security breaches. Even the paper based system before Aadhaar had several security lapses, but were not visible. "Otherwise we need to have this holy grail of a system which is perfectly automated and we're at least 20 years away from full robotics," he adds.

For more details visit https://cis-india.org/internet-governance/news/business-standard-january-25-2018-alnoor-peermohamed-aadhaars-new-security-measures-are-good-it-is-still-work-in-progress

Artificial Intelligence in India: A Compendium

Centre for Internet & Society — 2023-05-09T06:56:25Z

Artificial Intelligence (AI) is fast emerging as a key technological paradigm in different sectors across the globe including India.

Towards understanding the state of AI in India, challenges to the development and adoption of the same, and ethical concerns that arise out of the use of AI - CIS is undertaking research to understand and document national developments, discourse, and impact (actual and potential) to ethical and regulatory solutions and compare the same against global developments in the space. As part of this, CIS is creating a compendium of reports that dive into the use of AI across sectors including healthcare, manufacturing, governance, and finance.

Each report seeks to map the present state of AI in the respective sector. In doing so, it explores: Use: What is the present use of AI in the sector? What is the narrative and discourse around AI in the sector? Actors: Who are the key stakeholders involved in the development, implementation and regulation of AI in the sector? Impact: What is the potential and existing impact of AI in the sector? Regulation: What are the challenges faced in policy making around AI in the sector?

The reports are as follows:

AI and the Healthcare Industry in India
AI and the Manufacturing and Services Sector in India
AI and the Banking and Finance Industry in India: (19th June 2018 Update: This case study has been modified to remove interview quotes, which are in the process of being confirmed. The link above is the latest draft of the report.)
AI in the Governance Sector in India

The research is funded by Google India. Comments and feedback are welcome. The reports are drafts.

For more details visit https://cis-india.org/internet-governance/blog/artificial-intelligence-in-india-a-compendium

Roundtable on AI and Finance in India

saman — 2018-03-11T14:58:55Z

Centre for Internet & Society (CIS) will hold a roundtable on artificial intelligence and finance in India on Wednesday, February 7, 2018 in association with HasGeek and the 50p Conference. The roundtable will take place from 2 p.m. to 5 p.m at TERI (The Energy Resources Institute) in Domlur, Bengaluru.

We invite you all to participate in this roundtable to share and build knowledge about trajectories of AI deployment across sub-sectors of banking in India and the emergent regulatory and public policy concerns.

The objective of the roundtable is to bring together various actors active across the fields of artificial intelligence, machine learning, cognitive computing, financial technologies,and big data credit scoring and online lending, to discuss pressing public policy issues in regards to the utilisation and implementation of AI in the banking and finance sectors of India.

These sectors currently find themselves at the early stages of AI adoption. Such technologies are being implemented to facilitate both front-end and back-end processes by a variety of players with the aim of improving the accessibility, customised user engagement, and quality of current financial services. Leading commercial banks in India have all been working to develop and deploy AI technologies either in house or in partnership with small and large-scale tech companies. Such initiatives have seen the deployment of numerous chatbots and humanoid robots for the purposes of customer service. More significant, however, is the use of such technology by banks and fintech actors to facilitate decision making behind the scenes, on a variety of financial issues including but not limited to credit-worthiness, fraud detection, and investments.

While these sectors are no strangers to the use of big data analytics and similar technologies in aiding with financial decision making and daily operations, the deployment of technologies such as machine learning and natural language processing is still very new. Due to the nascent nature of this phenomenon, little is known about the details of their implications for both producers and consumers. Furthermore, concerns regarding data ownership, liability, and consumer rights have all been raised in light of AI adoption. This roundtable will present us with an opportunity to discuss such issues and begin to fill this knowledge gap.

For agenda and event brochure click here. For RSVP click here. Read the event report here

For more details visit https://cis-india.org/internet-governance/events/roundtable-on-ai-and-finance-in-india

Paytm Payments Bank woos corporates with digital incentives

Admin — 2018-01-24T23:52:36Z

Offerings will be an incentive to companies already using Paytm e-wallet services to shift employees’ salary accounts to the bank, says Paytm Payments Bank CEO Renu Satti.

The article was published by Komal Gupta and Remya Nair was published in Livemint on January 24, 2018

Looking to tap the ready customer base of salary accounts, Paytm Payments Bank is trying to attract corporate entities with digital offerings such as food and gift wallets for their employees.

The bank has set a target of reaching a customer base of 500 million over the next 2-3 years, managing director and chief executive Renu Satti said in an interview. The bank claims to have 170 million customers, including those using the Paytm e-wallet.

Satti said the offerings will be an incentive to companies already using Paytm e-wallet services to shift employees’ salary accounts to the bank. Around 500 corporate entities are using e-wallet services.

“These corporate offerings will ensure better accountability and convenience for both the employers and employees,” she said, giving the example of food wallets which are automatically debited when a customer buys food, due to the tagging of merchants done at the back-end by Paytm.

“We even offer customisation to the extent of restricting usage of food wallet to specific merchants like office cafeterias, basis requirement,” Satti said.

Food vouchers and gift coupons have been typically issued in a physical form by corporate entities, earlier as paper coupons and now as prepaid cards.

Paytm Payments Bank offers customers the convenience of using their food and gift wallets through the app across the merchant base of Paytm, Satti said. “It doesn’t require any card, which also does away with issues such as loss of card and expiry of coupons, plus avail the benefits of cashback running on any Paytm merchant,” she added.

Last week, Paytm Payments Bank launched physical debit cards for its customers to facilitate account holders to withdraw cash from ATMs and make offline payments. Hitherto, the bank had been issuing virtual debit cards which could only be used for online payments.

The bank also plans to set up around 100,000 banking outlets across the country in the next one year to cater largely to under-banked rural areas.

The list of these outlets will be available on the bank’s website where the customer will be able to access a range of services including net banking, National Electronic Funds Transfer (NEFT), Immediate Payment Service (IMPS) and Unified Payments Interface (UPI). There will be monetary incentives for these correspondents for every transaction they perform for the customer. These outlets could be a local kirana store or a chemist shop, Satti said.

“We will follow a stringent process to shortlist merchants. There will be screening, quality check, physical check to ensure whether the place is actually authorized to run a business,” she said.

The bank plans to onboard some from the existing merchant networks using Paytm wallets while others will be from areas where there is no Paytm presence as of now.

More than 6 million merchants are already a part of the Paytm ecosystem, primarily using wallet services.

Paytm Payments Bank was launched in November after receiving a payments bank license from RBI in January last year. Vijay Shekhar Sharma, founder of One97 Communications, holds the majority share in Paytm Payments Bank, with the rest being held by One97 Communications.

The bank currently has no minimum balance requirements and offers 4% interest on savings deposits. India has three other operational payment banks—Airtel Payments Bank, India Post Payments Bank and Fino Payments Bank. “The traditional banks that offer customized corporate services to its customers having a high amount of deposits would face competition from payments banks. They will have no other option but to offer those services to customers with deposits at the Payments bank limits, to stay relevant in the market,” said Udbhav Tiwari, programme manager at the Centre for Internet and Society, a Bengaluru-based think tank.

“Also, as a payment company, Paytm has data pertaining to the spending patterns of customers which help it be more competitive in the market,” he added.

For more details visit https://cis-india.org/internet-governance/news/livemint-komal-gupta-remya-nair-january-24-2018-paytm-payments-bank-woos-corporates-with-digital-incentives

Data Protection: We can innovate, leapfrog

sunil — 2018-01-22T01:45:46Z

About 27% of India's population is still illiterate or barely literate. Most privacy policies and terms of services for web and mobile applications are in English and therefore it is only 10% of us who can actually read them before we provide our consent.

The article was published in the Deccan Herald on January 20, 2018.

Even if we can read them, we may not have the necessary legal training to understand them. According to a tweet thread by Pat Walshe (@privacymatters), the Tetris app, a popular video game, has a privacy policy that details the third-party advertising companies that they share data with. These third-parties include "123 Ad Networks; 13 Online Analytics companies; 62 Mobile Advertising Networks; 14 Mobile Analytics companies. The linked privacy policies for Tetris run to 407,000 words, compared to 450,000 words for the entire 'Lord of the Rings trilogy'." The child aged four and above that plays the game and her parents need an intermediary to deal with the corporations hiding behind Tetris.

Unlike the European Union, which has more than 37 years of history when it comes to data protection law, India is starting with a near blank slate after the Supreme Court confirmed that privacy is a constitutionally-guaranteed fundamental right in the Puttaswamy case judgement. While we would want to maintain adequacy and compatibility with the EU General Data Protection Regulation (GDPR) because it has become the global standard, we must realise that there is an opportunity for leapfrogging. This article attempts to introduce the reader to three different visions for intermediaries that have emerged within the Indian data protection debate around the accountability principle. I will also provide a brief sketch of an idea that we are developing at the Centre for Internet and Society. This is an incomplete list as there must be more proposals for regulatory innovation around the accountability principle that I am currently unaware of.

n Account Aggregators: The 'India Stack' ecosystem that has been built around the Aadhaar programme first proposed intermediaries called Account Aggregators. Account Aggregators manage consent artifacts. India Stack has traditionally been described as having four layers -- presenceless, paperless, cashless and consent. The consent layer is supposed to feature Account Aggregators. If, for example, a data subject wanting an insurance policy visits an insurance portal, the portal would collect personal information and a consent artifact from her and pass it on to multiple insurance companies. These insurance companies would send personalised bids to the portal, which would be displayed on a comparative grid to enable empowered selection.

The data structure consent artifact has been provided in the Master Direction from RBI titled "Non-Banking Financial Company Account Aggregator Directions," published in September 2016. How does this work? The fields includes (i) identity and optional contact information; (ii) nature of the financial information requested; (iii) purpose; (iv) the identity of the recipients, if any; (v) URL/address for notifications when the consent artifact is used; (vi) consent artifact creation date, expiry date, identity and signature/digital signature of the Account Aggregator; and (vii) any other attribute as may be prescribed by the RBI. While Account Aggregators make it frictionless for the grant of consent and also for the harvesting of consent by data controllers, it does not make it easy for you to manage and revoke your consent.

n Data Trusts: Most recently, Na.Vijayashankar, a Bengaluru-based cybersecurity and cyberlaw expert, has proposed intermediaries called 'Data Trusts' registered with the regulator and who (i) will work as escrow agents for the personal data (which would be classified by type for different degrees of protection); (ii) will make privacy notices accessible by translating them into accessible language and formats; (iii) disclose data minimally to different data controllers based on the purpose limitation; (iv) issue tokens or pseudonymous identifiers and monetise the data for the benefit of the data subject. To ensure that Data Trusts truly protect the interests of the data subject, Vijayashankar proposes three requirements: (a) public performance reviews (b) audits by the regulator and (c) "an arms-length relationship with the data collectors." In his proposal, Data Trusts are firms with "the ability to process a real-time request from the data subject to supply appropriate data to the data collector."

n Learned Intermediaries: The Takshashila Institution published a paper titled Beyond Consent: A New Paradigm for Data Protection, authored by Rahul Matthan, partner at the law firm Trilegal. Learned Intermediaries would perform mandatory audits on all data controllers above a particular threshold. Like Vijayashankar, Matthan also requires these intermediaries to be certified by an appropriate authority. The main harm that he focuses on is, bias or discrimination. He proposes three stages of audit which are designed for the age of Big Data and Artificial Intelligence: "(i) Database Query Review; (ii) Black Box Audits; and (iii) Algorithm Review". Matthan also tentatively considers a rating system. Learned Intermediaries are a means to address information asymmetry in the market by making data subjects more aware. The impact of churn on their bottom-lines, it is hoped, will force data controllers to behave in an accountable manner, protecting rights and mitigating harms.

n Consent Brokers: Finally, I have proposed the model of a 'Consent Broker' by modifying the concept of the Account Aggregator. Like the Account Aggregator proposal, we would want a competitive set of consent brokers who will manage consent artifacts for data subjects. However, I believe there should be a 1:1 relationship between data subjects and consent brokers so that the latter compete for the business of data subjects. Like Vijayashankar, I believe that the consent broker must have an "arms-length distance" from data controllers and must be prohibited from making any money from them. Consent brokers could also be trusted to take proactive actions for the data subjects, such as access and correction.

The need of the hour is the production of regulatory innovations and robust discussions around them for all the nine privacy principles in the Justice AP Shah committee report -- notice, choice and consent, collection limitation, purpose limitation, access and correction, disclosure of information, security, openness and accountability.

For more details visit https://cis-india.org/internet-governance/blog/deccan-herald-january-20-2018-sunil-abraham-data-protection-we-can-innovate-leapfrog