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Submission by the Centre for Internet and Society on Revisions to ICANN Expected Standards of Behavior
https://cis-india.org/internet-governance/submission-by-the-centre-for-internet-and-society-on-revisions-to-icann-expected-standards-of-behavior
<b>Prepared by Vidushi Marda, with inputs from Dr. Nirmita Narasimhan and Sunil Abraham.</b>
<p> </p>
<p>We at the Centre for Internet and Society (“CIS”) are grateful for the opportunity to comment on the proposed revisions to ICANN’s Expected Standards of Behavior (“Standards”).</p>
<p>Before providing specific comments on the proposed revisions, CIS would like to state for the record our extreme disappointment while noting that there is no indication of the intention to draft and adopt a dedicated anti - harassment policy. We are of the firm opinion that harassment, and particularly sexual harassment, is not only a sensitive topic, but also a deeply complex one. Such a policy should consider scope, procedural questions, redressal and remedies in cases of harassment in general and sexual harassment in particular. A mere change in language to these Standards, however well intentioned, cannot go too far in preventing and dealing with cases of harassment in the absence of a framework within which such instances can be addressed.</p>
<p>Some of the issues that arose at ICANN55 were confusion surrounding the powers and limits of the Ombudsman’s office in dealing with cases of harassment, the exact procedure to be followed for redressal surrounding such incidents, and the appropriate conduct of parties to the matter. There will be no clarity in these respects, even if these proposed changes are to be adopted.</p>
<p>Specifically, the proposed language is problematic and completely inadequate for the following reasons:</p>
<ol><li>
<p><strong>Vague</strong></p>
<p>Terms like “professional conduct” and “appropriate behavior” mean little in the absence of a definition that entails such conduct. These terms could mean vastly different things to each community member and such language will only encourage a misalignment of expectation of conduct between community members. The “general” definition of harassment is at best, an ineffective placeholder, as it does not encompass exactly what kind of behavior would fall under its definition.</p>
</li>
<li>
<p><strong>Fails to consider important scenarios</strong></p>
<p>The proposed language fails to consider situations where some attempts or advances at communication, sexual or otherwise, occur. For example, consider a situation in which one community member stalks another online, and catalogues his/her every move. This is most certainly foreseeable, but will not be adequately covered by the proposed language. Further, terms like “speech or behavior that is sexually aggressive or intimidates” could or could not include types of speech such as art, music, photography etc, depending on who you ask. It also does not explain the use of the word behavior - physical, emotional, professional, online behavior are all possible, but the scope of this term would depend on the interpretation one chooses to apply. In part 4 below, we will demonstrate how ICANN has applied a far more detailed framework for harassment elsewhere.</p>
</li>
<li>
<p><strong>Ignores complexity</strong></p>
<p>In discussions surrounding the incident at ICANN55, a number of issues of arose. These included, inter alia, the definition of harassment and sexual harassment, what constituted such conduct, the procedure to be followed in such cases, the appropriate forum to deal with such incidents and the conduct that both parties are expected to maintain. These questions cannot, and have not been answered or addressed in the proposed change to the Standards. CIS emphasizes the need to understand this issue as one that must imbibe differences in culture, expectation, power dynamics, and options for redressal. If ICANN is to truly be a safe space, such issues must be substantively and procedurally fair for both the accused and the victim. This proposed definition is woefully inadequate in this regard.</p>
</li>
<li>
<p><strong>Superficial understanding of harassment, sexual harassment</strong></p>
<p>The proposed changes do not define harassment, and sexual harassment in an adequate fashion. The change currently reads, “Generally, harassment is considered unwelcome hostile or intimidating behavior -- in particular, speech or behavior that is sexually aggressive or intimidates based on attributes such as race, gender, ethnicity, religion, age, color, national origin, ancestry, disability or medical condition, sexual orientation, or gender identity.” These are subject to broad interpretation, and we have already highlighted the issues that may arise due to this in 1, above. Here, we would like to point to a far more comprehensive definition.</p>
</li></ol>
<p>ICANN’s own Employment Policy includes within the scope of sexual harassment “verbal, physical and visual conduct that creates an intimidating, offensive or hostile working environment, or interferes with work performance.” The policy also states:</p>
<blockquote>Harassing conduct can take many forms and includes, but is not limited to, the following:<br />
<ol><li>Slurs, jokes, epithets, derogatory comments, statements or gestures;</li>
<li>Assault, impeding or blocking another’s movement or otherwise physically interfering with normal work;</li>
<li>Pictures, posters, drawings or cartoons based upon the characteristics mentioned in the first paragraph of this policy.</li></ol>
Sexually harassing conduct includes all of the above prohibited actions, as well as other unwelcome conduct, such as requests for sexual favors, conversation containing sexual comments, and unwelcome sexual advances.”</blockquote>
<p>This definition is not perfect, it does not comprehensively consider advances or attempts at communication, sexual or otherwise, which are unwelcome by the target. Nonetheless, CIS believes that this is a far more appropriate definition that does not include vague metrics that the proposed changes do. Since it is one ICANN has already adopted, it can act as an important stepping stone towards a comprehensive framework.</p>
<p>Like ICANN, UNESCO’s organisational approach has been to adopt a comprehensive <a href="http://www.un.org/womenwatch/osagi/UN_system_policies/(UNESCO)Anti-harassment_Policy.pdf">Anti-Harassment Policy</a> which lays down details of definition, prevention, complaint procedure, investigations, sanctions, managerial responsibility, etc. Acknowledging the cultural sensitivity of harassment particularly in international situations, the policy also recognizes advances or attempts at communication, sexual or otherwise. Most importantly, it states that for conduct to come within the definition of sexual harassment, it “must be unwelcome, i.e. unsolicited and regarded as offensive or undesirable by the victim.”</p>
<h3>Conclusion</h3>
<p>In conclusion, we would like to reiterate the importance of adopting and drafting a dedicated anti-harassment policy and framework. The benefits of safety, certainty and formal redressal mechanisms in cases of harassment cannot be over emphasized.</p>
<p>Importantly, such measures have already been taken elsewhere. The IETF has adopted an <a href="http://tools.ietf.org/html/rfc7776">instrument</a> to address issues of harassment that occur at meetings, mailing lists and social events. This instrument contemplates in detail, problematic behavior, unacceptable conduct, the scope of the term harassment, etc. It further envisages a framework for redressal of complaints, remediation, and even contemplates issues that may arise with such remediation. It is particularly important to note that while it provides a definition of harassment, it also states that "[a]ny definition of harassment prohibited by an applicable law can be subject to this set of procedures, recognising harassment as a deeply personal and subjective experience, and thus encouraging members to take up issues of harassment as per their cultural norms and national laws, which are then considered as per procedures laid down."</p>
<p>A similar effort within the ICANN community is critical.</p>
<p> </p>
<p>
For more details visit <a href='https://cis-india.org/internet-governance/submission-by-the-centre-for-internet-and-society-on-revisions-to-icann-expected-standards-of-behavior'>https://cis-india.org/internet-governance/submission-by-the-centre-for-internet-and-society-on-revisions-to-icann-expected-standards-of-behavior</a>
</p>
No publishervidushiPublic AccountabilityInternet GovernanceFeaturedICANNIANA TransitionHomepage2016-06-30T06:07:37ZBlog EntryPublic Consultation for the First Draft of 'Government Open Data Use License - India' Announced
https://cis-india.org/openness/public-consultation-for-the-first-draft-of-government-open-data-use-license-india-announced
<b>The first public draft of the open data license to be used by Government of India was released by the Department of Legal Affairs earlier this week. Comments are invited from general public and stakeholders. These are to be submitted via the MyGov portal by July 25, 2016. CIS was a member of the committee constituted to develop the license concerned, and we contributed substantially to the drafting process.
</b>
<p> </p>
<h4>Please read the call for comments <a class="external-link" href="https://www.mygov.in/group-issue/public-consultation-government-open-data-use-license-india/">here</a>.</h4>
<h4>The PDF version of the draft license document can be accessed <a class="external-link" href="https://www.mygov.in/sites/default/files/mygov_1466767582190667.pdf">here</a>.</h4>
<h4><em>Comments are to be submitted by July 25, 2016.</em></h4>
<hr />
<h4 style="text-align: center;"><strong>Government Open Data Use License - India</strong></h4>
<h4 style="text-align: center;"><strong>National Data Sharing and Accessibility Policy</strong></h4>
<h4 style="text-align: center;"><strong>Government of India</strong></h4>
<h2>1. Preamble</h2>
<p style="text-align: justify;">Structured data available in open format and open license for public access and use, usually termed as “Open Data,” is of prime importance in the contemporary world. Data also is one of the most valuable resources of modern governance, sharing of which enables various and non-exclusive usages for both commercial and non-commercial purposes. Licenses, however, are crucial to ensure that such data is not misused or misinterpreted (for example, by insisting on proper attribution), and that all users have the same and permanent right to use the data.</p>
<p style="text-align: justify;">The open government data initiative started in India with the notification of the National Data Sharing and Accessibility Policy (NDSAP), submitted to the Union Cabinet by the Department of Science and Technology, on 17th March 2012 <strong>[1]</strong>. The NDSAP identified the Department of Electronics & Information Technology (DeitY) as the nodal department for the implementation of the policy through National Informatics Centre, while the Department of Science and Technology continues to be the nodal department on policy matters. In pursuance of the Policy, the Open Government Data Platform India <strong>[2]</strong> was launched in 2012.</p>
<p style="text-align: justify;">While, the appropriate open formats and related aspects for implementation of the Policy has been defined in the “NDSAP Implementation Guidelines” prepared by an inter- ministerial Task Force constituted by the National Informatics Centre <strong>[3]</strong>, the open license for data sets published under NDSAP and through the OGD Platform remained unspecified till now.</p>
<h2>2. Definitions</h2>
<p style="text-align: justify;">a. <strong>“Data”</strong> means a representation of Information, numerical compilations and observations, documents, facts, maps, images, charts, tables and figures, concepts in digital and/or analog form, and includes metadata <strong>[4]</strong>, that is all information about data, and/or clarificatory notes provided by data provider(s), without which the data concerned cannot be interpreted or used <strong>[5]</strong>.</p>
<p style="text-align: justify;">b. <strong>“Information”</strong> means processed data <strong>[6]</strong>.</p>
<p style="text-align: justify;">c. <strong>“Data Provider(s)”</strong> means person(s) publishing and providing the data under this license.</p>
<p style="text-align: justify;">d. <strong>“License”</strong> means this document.</p>
<p style="text-align: justify;">e. <strong>“Licensor”</strong>means any data provider(s) that has the authority to offer the data concerned under the terms of this licence.</p>
<p style="text-align: justify;">f. <strong>“User”</strong> means natural or legal persons, or body of persons corporate or incorporate, acquiring rights in the data (whether the data is obtained directly from the licensor or otherwise) under this licence.</p>
<p style="text-align: justify;">g. <strong>“Use”</strong> includes lawful distribution, making copies, adaptation, and all modification and representation of the data, subject to the provisions of this License.</p>
<p style="text-align: justify;">h. <strong>“Adapt”</strong> means to transform, build upon, or to make any use of the data by itsre-arrangement or alteration <strong>[7]</strong>.</p>
<p style="text-align: justify;">i. <strong>“Redistribute”</strong> means sharing of the data by the user, either in original or in adapted form (including a subset of the original data), accompanied by appropriate attribute statement, under the same or other suitable license.</p>
<p style="text-align: justify;">j. <strong>“Attribution Statement”</strong> means a standard notice to be published by all users of data published under this license, that contains the details of the provider, source, and license of the data concerned <strong>[8]</strong>.</p>
<p style="text-align: justify;">k. <strong>“Personal Information”</strong> means any Information that relates to a natural person,which, either directly or indirectly, in combination with other Information available or likely to be available with a body corporate, is capable of identifying such person <strong>[9]</strong>.</p>
<h2>3. Permissible Use of Data</h2>
<p style="text-align: justify;">Subject to the conditions listed under section 7, the user may:</p>
<p style="text-align: justify;">a. Access, use, adapt, and redistribute data published under this license for all lawful and non-exclusive purposes, without payment of any royalty or fee;</p>
<p style="text-align: justify;">b. Apply this license worldwide, and in perpetuity;</p>
<p style="text-align: justify;">c. Access, study, copy, share, adapt, publish, redistribute and transmit the data in any medium or format; and</p>
<p style="text-align: justify;">d. Use, adapt, and redistribute the data, either in itself, or by combining it with other data, or by including it within a product/application/service, for all commercial and/or non-commercial purposes.</p>
<h2>4. Terms and Conditions of Use of Data</h2>
<p style="text-align: justify;">a. <strong>Attribution:</strong> The user must acknowledge the provider, source, and license of data by explicitly publishing the attribution statement, including the DOI (Digital Object Identifier), or the URL (Uniform Resource Locator), or the URI (Uniform Resource Identifier) of the data concerned.</p>
<p style="text-align: justify;">b. <strong>Attribution of Multiple Data:</strong> If the user is using multiple data together and/or listing of sources of multiple data is not possible, the user may provide a link to a separate page/list that includes the attribution statements and specific URL/URI of all data used.</p>
<p style="text-align: justify;"> c. <strong>Non-endorsement:</strong> The User must not indicate or suggest in any manner that the data provider(s) endorses their use and/or the user.</p>
<p style="text-align: justify;">d. <strong>No Warranty:</strong> The data provider(s) are not liable for any errors or omissions, and will not under any circumstances be liable for any direct, indirect, special, incidental, consequential, or other loss, injury or damage caused by its use or otherwise arising in connection with this license or the data, even if specifically advised of the possibility of such loss, injury or damage. Under any circumstances, the user may not hold the data provider(s) responsible for: i) any error, omission or loss of data, and/or ii) any undesirable consequences due to the use of the data as part of an application/product/service (including violation of any prevalent law).</p>
<p style="text-align: justify;">e. <strong>Permanent Disclosure and Versioning:</strong> The data provider(s) will ensure that a data package once published under this license will always remain publicly available for reference and use. If an already published data is updated by the provider, then the earlier appropriate version(s) must also be kept publicly available with accordance with the archival policy of the National Informatics Centre.</p>
<p style="text-align: justify;">f. <strong>Continuity of Provision:</strong>The data provider(s) will strive for continuously updating the data concerned, as new data regarding the same becomes available. However, the data provider(s) do not guarantee the continued supply of updated or up-to-date versions of the data, and will not be held liable in case the continued supply of updated data is not provided.</p>
<h2>5. Template for Attribution Statement</h2>
<p style="text-align: justify;">Unless the user is citing the data using an internationally accepted data citation format <strong>[10]</strong>, an attribution notice in the following format must be explicitly included:</p>
<p>“Data has been published by [Name of Data Provider] and sourced from Open Government Data (OGD) Platform of India: [Name of Data]. ([date of Publication: dd/mm/yyyy]) .[DOI / URL / URI]. Published under Open Government Data License - India: [URL of Open Data License – India].”</p>
<p>For example, “Data has been published by Ministry of Statistics and Programme Implementation and sourced from Open Government Data (OGD) Platform of India: Overall Balance of Payments. (08/09/2015). <a href="https://data.gov.in/catalog/overall-balance-payments">https://data.gov.in/catalog/overall-balance-payments</a>. Published under Open Government Data License - India: [URL of Open Data License - India].”</p>
<h2>6. Exemptions</h2>
<p style="text-align: justify;">The license does not grant the right to access, use, adapt, and redistribute the following kinds of data:</p>
<p style="text-align: justify;">a. Personal information;</p>
<p style="text-align: justify;">b. Data that the data provider(s) is not authorised to licence;</p>
<p style="text-align: justify;">c. Names, crests, logos and other official symbols of the data provider(s);</p>
<p style="text-align: justify;">d. Data subject to other intellectual property rights, including patents, trade-marks and official marks;</p>
<p style="text-align: justify;">e. Military insignia;</p>
<p style="text-align: justify;">f. Identity documents; and</p>
<p style="text-align: justify;">g. Any data publication of which may violate section 8 of the Right to Information Act, 2005 <strong>11</strong>.</p>
<h2>7. Termination</h2>
<p style="text-align: justify;">a. Failure to comply with stipulated terms and conditions will cause the user’s rights under this license to end automatically.</p>
<p style="text-align: justify;">b. Where the user’s rights to use data have terminated under the aforementioned clauses or any other Indian law, it reinstates:</p>
<p style="text-align: justify;">i. automatically, as of the date the violation is cured, provided it is cured within 30 days of the discovery of the violation; or</p>
<p style="text-align: justify;">ii. upon express reinstatement by the Licensor.</p>
<p style="text-align: justify;">c. For avoidance of doubt, this section does not affect any rights the licensor may have to seek remedies for violation of this license.</p>
<h2>8. Dispute Redressal Mechanism</h2>
<p style="text-align: justify;">This license is governed by Indian law, and the copyright of any data shared under this license vests with the licensor, under the Indian Copyright Act.</p>
<h2>9. Endnotes</h2>
<p><strong>[1]</strong> Ministry of Science and Technology. 2012. National Data Sharing and Accessibility Policy (NDSAP) 2012. Gazette of India. March 17. <a href="http://data.gov.in/sites/default/files/NDSAP.pdf">http://data.gov.in/sites/default/files/NDSAP.pdf</a>.</p>
<p><strong>[2]</strong> See: <a href="https://data.gov.in/">https://data.gov.in/</a>.</p>
<p><strong>[3]</strong> See section 3.2 of the Implementation Guidelines for National Data Sharing and Accessibility Policy (NDSAP) Version 2.2. <a href="https://data.gov.in/sites/default/files/NDSAP_Implementation_Guidelines_2.2.pdf">https://data.gov.in/sites/default/files/NDSAP_Implementation_Guidelines_2.2.pdf</a>.</p>
<p><strong>[4]</strong> See section 2.1 of NDSAP 2012.</p>
<p><strong>[5]</strong> See section 2.6 of NDSAP 2012.</p>
<p><strong>[6]</strong> See section 2.7 of NDSAP 2012.</p>
<p><strong>[7]</strong> See section 2 (a) of Indian Copyright Act 1957. <a href="http://copyright.gov.in/Documents/CopyrightRules1957.pdf">http://copyright.gov.in/Documents/CopyrightRules1957.pdf</a>.</p>
<p><strong>[8]</strong> The template of the attribution statement is given in section 5 of the license.</p>
<p><strong>[9]</strong> See section 2 (i) of Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. <a href="http://deity.gov.in/sites/upload_files/dit/files/GSR313E_10511%281%29.pdf">http://deity.gov.in/sites/upload_files/dit/files/GSR313E_10511%281%29.pdf</a>.</p>
<p><strong>[10]</strong>For example, those listed in the DOI Citation Formatter tool developed by DataCite, CrossRef and others: <a href="http://crosscite.org/citeproc/">http://crosscite.org/citeproc/</a>.</p>
<p><strong>[11]</strong> See: <a href="http://rti.gov.in/webactrti.htm">http://rti.gov.in/webactrti.htm</a>.</p>
<div> </div>
<p>
For more details visit <a href='https://cis-india.org/openness/public-consultation-for-the-first-draft-of-government-open-data-use-license-india-announced'>https://cis-india.org/openness/public-consultation-for-the-first-draft-of-government-open-data-use-license-india-announced</a>
</p>
No publishersinhaOpen Government DataOpen LicenseOpen DataNDSAPFeaturedOpenness2016-06-30T09:41:07ZBlog EntryCIS Submission to TRAI Consultation on Free Data
https://cis-india.org/internet-governance/blog/cis-submission-trai-consultation-free-data
<b>The Telecom Regulatory Authority of India (TRAI) held a consultation on Free Data, for which CIS sent in the following comments.</b>
<p> </p>
<p>The Telecom Regulatory Authority of India (TRAI) asked for <a href="http://trai.gov.in/WriteReadData/ConsultationPaper/Document/CP_07_free_data_consultation.pdf">public comments on free data</a>. Below are the comments that CIS submitted to the four questions that it posed.</p>
<p> </p>
<h2 id="question-1">Question 1
<p><em>Is there a need to have TSP agnostic platform to provide free data or suitable reimbursement to users, without violating the principles of Differential Pricing for Data laid down in TRAI Regulation? Please suggest the most suitable model to achieve the objective.</em></p>
</h2>
<h3 id="is-there-a-need-for-free-data">Is There a Need for Free Data?</h3>
<p>No, there is no <em>need</em> for free data, just as there is no <em>need</em> for telephony or Internet. However, making provisions for free data would increase the amount of innovation in the Internet and telecom sector, and there is a good probability that it would lead to faster adoption of the Internet, and thus be beneficial in terms of commerce, freedom of expression, freedom of association, and many other ways.</p>
<p>Thus the question that a telecom regulator should ask is not whether there is a <em>need</em> for TSP agnostic platforms, but whether such platforms are harmful for competition, for consumers, and for innovation. The telecom regulator ought not undertake regulation unless there is evidence to show that harm has been caused or that harm is likely to be caused. In short, TRAI should not follow the precautionary principle, since the telecom and Internet sectors are greatly divergent from environmental protection: the burden of proof for showing that something ought to be prohibited ought to be on those calling for prohibition.</p>
<h3 id="goal-regulating-gatekeeping">Goal: Regulating Gatekeeping</h3>
<p>TRAI wouldn’t need to regulate price discrimination or Net neutrality if ISPs were not “gatekeepers” for last-mile access. “Gatekeeping” occurs when a single entity establishes itself as an exclusive route to reach a large number of people and businesses or, in network terms, nodes. It is not possible for Internet services to reach their end customers without passing through ISPs (generally telecom networks). The situation is very different in the middle-mile and for backhaul. Even though anti-competitive terms may exist in the middle-mile, especially given the opacity of terms in “transit agreements”, a packet is usually able to travel through multiple routes if one route is too expensive (even if that is not the shortest network path, and is thus inefficient in a way). However, this multiplicity of routes is generally not possible in the last mile.<a id="fnref1" class="footnoteRef" href="#fn1"><sup>1</sup></a> This leaves last mile telecom operators (ISPs) in a position to unfairly discriminate between different Internet services or destinations or applications, while harming consumer choice.</p>
<p>However, the aim of regulation by TRAI cannot be to prevent gatekeeping, since that is not possible as long as there are a limited number of ISPs. For instance, even by the very act of charging money for access to the Internet, ISPs are guilty of “gatekeeping” since they are controlling who can and cannot access an Internet service that way. Instead, the aim of regulation by TRAI should be to “regulate gatekeepers to ensure they do not use their gatekeeping power to unjustly discriminate between similarly situated persons, content or traffic”, as we proposed in our submission to TRAI (on OTTs) last year.</p>
<h3 id="models-for-free-data">Models for Free Data</h3>
<p>There are multiple models possible for free data, none of which TRAI should prohibit unless it would enable OTTs to abuse their gatekeeping powers.</p>
<h4 id="government-incentives-for-non-differentiated-free-data">Government Incentives For Non-Differentiated Free Data</h4>
<p>The government may opt to require all ISPs to provide free Internet to all at a minimum QoS in exchange for exemption from paying part of their USO contributions, or the government may pay ISPs for such access using their USO contributions.</p>
<p>TRAI should recommend to DoT that it set up a committee to study the feasibility of this model.</p>
<h4 id="isp-subsidies">ISP subsidies</h4>
<p>ISP subsidies of Internet access only make economic sense for the ISP under the following ‘Goldilocks’ condition is met: the experience with the subsidised service is ‘good enough’ for the consumers to want to continue to use such services, but ‘bad enough’ for a large number of them to want to move to unsubsidised, paid access.</p>
<ol style="list-style-type: decimal;">
<li>Providing free Internet to all at a low speed.
<ol style="list-style-type: lower-alpha;">
<li>This naturally discriminates against services and applications such as video streaming, but does not technically bar access to them.</li></ol>
</li>
<li>Providing free access to the Internet with other restrictions on quality that aren’t discriminatory with respect to content, services, or applications.</li></ol>
<h4 id="rewards-model">Rewards model</h4>
<p>A TSP-agnostic rewards platform will only come within the scope of TRAI regulation if the platform has some form of agreement with the TSPs, even if it is collectively. If the rewards platform doesn’t have any agreement with any TSP, then TRAI does not have the power to regulate it. However, if the rewards platform has an agreement with any TSP, it is unclear whether it would be allowed under the Differential Data Tariff Regulation, since the clause 3(2) read with paragraph 30 of the Explanatory Memorandum might disallow such an agreement.</p>
<p>Assuming for the sake of argument that platforms with such agreements are not disallowed, such platforms can engage in either post-purchase credits or pre-purchase credits, or both. In other words, it could be a situation where a person has to purchase a data pack, engage in some activity relating to the platform (answer surveys, use particular apps, etc.) and thereupon get credit of some form transferred to one’s SIM, or it could be a situation where even without purchasing a data pack, a consumer can earn credits and thereupon use those credits towards data.</p>
<p>The former kind of rewards platform is not as useful when it comes to encouraging people to use the Internet, since only those who already see worth in using in the Internet (and can afford it) will purchase a data pack in the first place. The second form, on the other hand is quite useful, and could be encouraged. However, this second model is not as easily workable, economically, for fixed line connections, since there is a higher initial investment involved.</p>
<h4 id="recharge-api">Recharge API</h4>
<p>A recharge API could be fashioned in one of two ways: (1) via the operating system on the phone, allowing a TSP or third parties (whether OTTs or other intermediaries) to transfer credit to the SIM card on the phone which have been bought wholesale. Another model could be that of all TSPs providing a recharge API for the use of third parties. Only the second model is likely to result in a “toll-free” experience since in the first model, like in the case of a rewards platform that requires up-front purchase of data packs, there has to be a investment made first before that amount is recouped. This is likely to hamper the utility of such a model.</p>
<p>Further, in the first case, TRAI would probably not have the powers to regulate such transactions, as there would be no need for any involvement by the TSP. If anti-competitive agreements or abuse of dominant position seems to be taking place, it would be up to the Competition Commission of India to investigate.</p>
<p>However, the second model would have to be overseen by TRAI to ensure that the recharge APIs don’t impose additional costs on OTTs, or unduly harm competition and innovation. For instance, there ought to be an open specification for such an API, which all the TSPs should use in order to reduce the costs on OTTs. Further, there should be no exclusivity, and no preferential treatment provided for the TSPs sister concerns or partners.</p>
<h4 id="example-sites">“0.example” sites</h4>
<p>Other forms of free data, for instance by TSPs choosing not to charge for low-bandwidth traffic should be allowed, as long as it is not discriminatory, nor does it impose increased barriers to entry for OTTs. For instance, if a website self-certifies that it is low-bandwidth and optimized for Internet-enabled feature phones and uses 0.example.tld to signal this (just as wap.* were used in for WAP sites and m.* are used for mobile-optimized versions of many sites), then there is no reason why TSPs should be prohibited from not charging for the data consumed by such websites, as long as the TSP does so uniformly without discrimination. In such cases, the TSP is not harming competition, harming consumers, nor abusing its gatekeeping powers.</p>
<h4 id="ott-agnostic-free-data">OTT-agnostic free data</h4>
<p>If a TSP decides not to charge for specific forms of traffic (for example, video, or for locally-peered traffic) regardless of the Internet service from which that traffic emanates, as as long as it does so with the end customer’s consent, then there is no question of the TSP harming competition, harming consumers, nor abusing its gatekeeping powers. There is no reason such schemes should be prohibited by TRAI unless they distort markets and harm innovation.</p>
<h4 id="unified-marketplace">Unified marketplace</h4>
<p>One other way to do what is proposed as the “recharge API” model is to create a highly-regulated market where the gatekeeping powers of the ISP are diminished, and the ISP’s ability to leverage its exclusive access over its customers are curtailed. A comparison may be drawn here to the rules that are often set by standard-setting bodies where patents are involved: given that these patents are essential inputs, access to them must be allowed through fair, reasonable, and non-discriminatory licences. Access to the Internet and common carriers like telecom networks, being even more important (since alternatives exist to particular standards, but not to the Internet itself), must be placed at an even higher pedestal and thus even stricter regulation to ensure fair competition.</p>
<p>A marketplace of this sort would impose some regulatory burdens on TRAI and place burdens on innovations by the ISPs, but a regulated marketplace harms ISP innovation less than not allowing a market at all.</p>
<p>At a minimum, such a marketplace must ensure non-exclusivity, non-discrimination, and transparency. Thus, at a minimum, a telecom provider cannot discriminate between any OTTs who want similar access to zero-rating. Further, a telecom provider cannot prevent any OTT from zero-rating with any other telecom provider. To ensure that telecom providers are actually following this stipulation, transparency is needed, as a minimum.</p>
<p>Transparency can take one of two forms: transparency to the regulator alone and transparency to the public. Transparency to the regulator alone would enable OTTs and ISPs to keep the terms of their commercial transactions secret from their competitors, but enable the regulator, upon request, to ensure that this doesn’t lead to anti-competitive practices. This model would increase the burden on the regulator, but would be more palatable to OTTs and ISPs, and more comparable to the wholesale data market where the terms of such agreements are strictly-guarded commercial secrets. On the other hand, requiring transparency to the public would reduce the burden on the regulator, despite coming at a cost of secrecy of commercial terms, and is far more preferable.</p>
<p>Beyond transparency, a regulation could take the form of insisting on standard rates and terms for all OTT players, with differential usage tiers if need be, to ensure that access is truly non-discriminatory. This is how the market is structured on the retail side.</p>
<p>Since there are transaction costs in individually approaching each telecom provider for such zero-rating, the market would greatly benefit from a single marketplace where OTTs can come and enter into agreements with multiple telecom providers.</p>
<p>Even in this model, telecom networks will be charging based not only on the fact of the number of customers they have, but on the basis of them having exclusive routing to those customers. Further, even under the standard-rates based single-market model, a particular zero-rated site may be accessible for free from one network, but not across all networks: unlike the situation with a toll-free number in which no such distinction exists.</p>
<p>To resolve this, the regulator may propose that if an OTT wishes to engage in paid zero-rating, it will need to do so across all networks, since if it doesn’t there is risk of providing an unfair advantage to one network over another and increasing the gatekeeper effect rather than decreasing it.</p>
<h2 id="question-2">Question 2</h2>
<p><em>Whether such platforms need to be regulated by the TRAI or market be allowed to develop these platforms?</em></p>
<p>In many cases, TRAI would have no powers over such platforms, so the question of TRAI regulating does not arise. In all other cases, TRAI can allow the market to develop such platforms, and then see if any of them violates the Discriminatory Data Tariffs Regualation. For government-incentivised schemes that are proposed above, TRAI should take proactive measure in getting their feasibility evaluated.</p>
<h2 id="question-3">Question 3</h2>
<p><em>Whether free data or suitable reimbursement to users should be limited to mobile data users only or could it be extended through technical means to subscribers of fixed line broadband or leased line?</em></p>
<p>Spectrum is naturally a scarce resource, though technological advances (as dictated by Cooper’s Law) and more efficient management of spectrum make it less so. However, we have seen that fixed-line broadband has more or less stagnated for the past many years, while mobile access has increased. So the market distortionary power of fixed-line providers is far less than that of mobile providers. However, competition is far less in fixed-line Internet access services, while it is far higher in mobile Internet access. Switching costs in fixed-line Internet access services are also far higher than in mobile services. Given these differences, the regulation with regard to price discrimination might justifiably be different.</p>
<p>All in all, for this particular issue, it is unclear why different rules should apply to mobile users and fixed line users.</p>
<h2 id="question-4">Question 4</h2>
<p><em>Any other issue related to the matter of Consultation.</em></p>
<p>None.</p>
<div class="footnotes">
<hr />
<ol>
<li id="fn1">
<p>In India’s mobile telecom sector, according to a Nielsen study, an estimated 15% of mobile users are multi-SIM users, meaning the “gatekeeping” effect is significantly reduced in both directions: Internet services can reach them via multiple ISPs, and conversely they can reach Internet services via multiple ISPs. <em>See</em> Nielsen, ‘Telecom Transitions: Tracking the Multi-SIM Phenomena in India’, http://www.nielsen.com/in/en/insights/reports/2015/telecom-transitions-tracking-the-multi-sim-phenomena-in-india.html<a href="#fnref1">↩</a></p>
</li></ol>
</div>
<p>
For more details visit <a href='https://cis-india.org/internet-governance/blog/cis-submission-trai-consultation-free-data'>https://cis-india.org/internet-governance/blog/cis-submission-trai-consultation-free-data</a>
</p>
No publisherpraneshTelecomHomepageTRAINet NeutralityFeaturedInternet GovernanceSubmissions2016-07-01T16:04:27ZBlog Entry Studying Internet in India (2016): Selected Abstracts
https://cis-india.org/raw/studying-internet-in-india-2016-selected-abstracts
<b>We received some great submissions and decided to select twelve abstracts, and not only ten as we planned earlier. Here are the abstracts.</b>
<p> </p>
<h3><strong>Abhimanyu Roy</strong></h3>
<p><strong><em>The Curious Incidents on Matrimonial Websites in India</em></strong></p>
<p>What is love? Philosophers have argued over it, biologists have researched it and in the age of the internet, innovators have disrupted it. In the west, dating websites such as OKCupid and eHarmony use all manner of algorithms to find its users their optimal match. In India’s conservative society though, dating is fast-tracked or skipped altogether in favor of marriage. This gives rise to a plethora of matrimonial sites such as Jeevansathi.com and Shaadi.com. This is where things get tricky.</p>
<p>Matrimonial websites are different from other internet-enabled services. The gravity of the decision and the major impact that it has on the lives of users brings in pressure and a range of emotions that are not there on casual transactions such as an Uber ride or a foodpanda order. From outright fraud to online harassment newspaper back pages are filled with nightmare stories that begin on a matrimonial website. So much so, that in November of last year, the Indian government decided to set up a panel to regulate matrimonial sites in order to curb abuse. The essay will analyze India’s social stand on marriage, the role of matrimonial websites in modern day India, the problems this awkward amalgamation of the internet and love gives rise to and the steps authorities and matrimonial companies are taking to prevent these issues from occurring.</p>
<h3><strong>Anita Gurumurthy, Nandini Chami, and Deepti Bharthur</strong></h3>
<p><strong><em>Internet as Sutradhar: The Aesthetics and Politics of Digital Age Counter-power</em></strong></p>
<p>The open Internet is now a feeble, wannabe, digital age meme. The despots have grabbed it and capitalism has colonised it. But the network that engulfs its users is also a multi-headed organism; the predictables have to make peace with the unpredictables, both arising as they do with the unruly affordances of the network. The much celebrated public domain of open government data, usually meant for geeks and software gurus dedicated to the brave new 'codeful' future, has meant little for marginal subjects of India's development project. Data on government websites have been critiqued worldwide for often being too clunky to catalyse civic use or too obscure to pin down government efficacy. However, as an instrument of accountable governance, data in the public domain can help hold the line, fuelling vanguard action to foster democracy. Activists engaged in the right to food movement in India had reason to rejoice recently when the Supreme Court of India pulled up the central government for delay in release of funds under the MGNREGA scheme and violating the food security law. The series of actions leading to this victory enjoins deeper examination of the MGNREGS website, the design principles of the MIS that generates reports based on the data, and the truth claims that arose in the contingent context marking this struggle. <em>What were the ingredients of this happy irony; the deployment of the master's tools to disband the master's house? What aesthetics and principles made for a public data structure that allowed citizens to hack into state impunity? And what do such practices around the digital tell us about the performativity of the Internet - not as a grand, open, phenomenon for the network to access the multitude, but as the inane, local, Sutradhar (alchemist who produces the narrative), who allows truths to be told?</em></p>
<h3><strong>Aishwarya Panicker</strong></h3>
<p><strong><em>How Green is the Internet? The Good, the Bad and the Ugly</em></strong></p>
<p>Groceries at your doorstep, data on your fingertips, an Uber at the tap of a button and information overload- human negotiations with the internet have definitely changed drastically in the past few decades. Research in the area, too, has transformed to not just the supply of internet to the masses, but has evolved to include innovative and revolutionary ideas in terms of internet infrastructure and governance. With over 3.2 Billion internet users in the world, and over 400 million of these from India, this is no surprise.</p>
<p>However, while environmental sustainability remains at the forefront of many-a-government, there is little data / debate / analysis / examination of the environmental impact of the internet. This is true especially for India. In 2011, Joel Gombiner wrote an academic paper on the problem of the Internets carbon footprint, with a premise based on the lesser known fact that the ICT industry has been ‘responsible for two to four percent of the global greenhouse gas emissions’- an area that the Climate Group’s Smart 2020 report had focused on back in 2008 as well. Clearly this is a war on the environment that is yet to receive large-scale attention.</p>
<p>How can we move beyond particular fascinations with the internet and engage holistically with the internet? By moving towards a dimension of internet infrastructure studies, that has large policy and implementation benefits. This paper, then, will seek to elucidate four central issue areas: first, as the third highest country in terms of internet use, what is the current environmental impact of internet usage in India? Second, are there any regulatory provisions that give prescriptive measures to data centres and providers? Third, do any global standards
exist in this regard and finally, what future steps can be taken (by the government, civil society
and individuals) to address this?</p>
<h3><strong>Deepak Prince</strong></h3>
<p>One of the most important effects of increasing internet connectivity coupled with universal electronic display screens, multimedia digital objects and supple graphic interfaces, is the proliferation of systems of enunciation. The business letter, typewriter, electric telegraph and radio, each in its own time, transformed how humans make sense in different forms of writing. Some of these survive to this day (forms of address from letters, the abbreviations and ‘cablese’ from telegraph operators etc). Now, we find new spaces of networked sociality emerging at rapid speeds, and everyday, we forget many others that are now outdated, no longer ‘supported’ or desired. How does one study this supple flow of discourse? Deleuze and Guattari’s concept of tracing collective assemblages of enunciation (the structuring structures of discourse) and Gilbert Simondon’s Law of relaxation (where technical elements created by complex ensembles are released into a path of technological evolution where they may or may not crystallize the formation of new ensembles) are two philosophical notions that seek to address this problem. The anthropologist Ilana Gershon suggests that new social media platforms like Facebook have a detrimental effect on sociality because they impose a neo-liberal notion of personhood on its users, through the interface. I take this as my point of departure, and based on ethnographic fieldwork conducted at a new media marketing agency, I attempt to draw out how ‘posting’ is modulated on facebook, about how subjectivity is configured within the complex matrix comprising a constant flow of posts, the economy of ‘liking’, algorithmic sorting and affects that do not cross the threshold of the screen.</p>
<h3><strong>Maitrayee Mukerji</strong></h3>
<p>By some latest estimates, around 35% of the population access the Internet in India using multiple devices. As Indians browse, search, transact and interact online, one can observe the increasing intertwining of the Internet in their everyday lives. But, how much do we know about the influence and impact of the Internet on Indian and in India? Advances in big data technologies provide an exciting opportunity for social science researchers to study the Internet. So, trends can be detected, opinions and sentiments can be calibrated, social networks can be discovered by using technologies for collecting and mining data on people online. But are social science researchers in India equipped enough to do a rigorous and detailed study of the India? Leaving aside debates on epistemology, ontology and methodology of researching Internet using big data analytics, the very first challenge is
limited access to data. A cursory scan of the available research would indicate that the data – tweets, trends, comments, memes etc. have generally been collected manually. The bulk of the data is collected by private companies and available either at a price or by writing programs to access them through APIs. The latter allows only limited extraction of data and more often than not has a learning curve. Access to raw data, through institutional repositories or special permission, if available is only to select few. Legal and ethical issues arise if one considers scrapping websites for data. The essay is an attempt to articulate the challenges in accessing data while making attempts to study the Internet using big data analytics.</p>
<h3><strong>Muhammed Afzal P</strong></h3>
<p><strong><em>Internet Memes as Effective Means of Social and Political Criticism</em></strong></p>
<p>By looking at the user-generated memes posted from the Malayalam Facebook pages “Troll Malayalam” and “International Chalu Union”, this essay argues that political memes function as effective means of social and political criticism in Kerala. In a society where conversations often tend to feature examples from popular films, memes from these pages use images from popular culture including television to respond to current affairs as well as contemporary social and political questions. Often described mistakenly as 'trolls' by the practitioners themselves, a major portion of the memes have a progressive content in terms of discussing questions related to religion, sexuality, nationalism, etc. It won’t be an exaggeration to state that many Malayalis see these memes as instant 'news analysis' of current affairs. The argument of this essay will be advanced through an analysis of the memes that were produced in relation to contemporary socio-political and cultural questions such as beef ban, the rise of right-wing politics in Kerala, the question of religious conservatism, etc. Through this the essay seeks to investigate how internet memes creatively contribute to social movements and also to see how critical questions in cultural criticism are translated into "the popular.'</p>
<h3><strong>Dr. Ravikant Kisana</strong></h3>
<p><strong><em>Archetyping the 'Launda' Humor on the Desi Internet</em></strong></p>
<p>Humor on the internet has proven a massive social unifying force for young, upper class Indian millennials. The humor is not just consumed via Western (mainly US) humor collectives such as 9GAG, Cracked, etc - the proliferation of 'Indian' humor pages on the Facebook and the countless YouTube comedy channels is testament to the localisation of this content. However, the humor which is seen as a unifying force is largely 'launda' aka. 'heteronormative-upper caste-male' in its sensibilities. Comedy collectives like TVF, with its popular channel 'Q-tiyapa' had to create a separate handle 'Girliyapa' to cater to feminist themes. The idea is that humor by default is male, and 'feminist humor' needs a separate space.</p>
<p>This essay seeks to study the 'launda'-cultural attributes of online Indian humor. It will seek to document and wean archetypes of comedy tropes which fit this mode. The area of the documentation will be YouTube comedy channels and Facebook humor pages—however, the same can be extended to Twitter handles and the suchlike.</p>
<h3><strong>Siddharth Rao and Kiran Kumar</strong></h3>
<p><strong><em>Chota Recharge and the Chota Internet</em></strong></p>
<p>Uniform and affordable Internet is emerging as one of the fundamental civil rights in developing countries. However in India, the connectivity is far from uniform across the regions, where the disparity is evident in the infrastructure, the cost of access and telecommunication services to provide Internet facilities among different economic classes. In spite of having a large mobile user base, the mobile Internet are still remarkably slower in some of the developing countries. Especially in India, it falls below 50% even in comparison with the performance of its developing counterparts!</p>
<p>This essay presents a study of connectivity and performance trends based on an exploratory analysis of mobile Internet measurement data from India. In order to assess the state of mobile networks and its readiness in adopting the different mobile standards (2G, 3G, and 4G) for commercial use, we discuss the spread, penetration, interoperability and the congestion trends.</p>
<p>Based on our analysis, we argue that the network operators have taken negligible measures to scale the mobile Internet. Affordable Internet is definitely for everyone. But, the affordability of the Internet in terms of cost
does not necessarily imply the rightful access to Internet services. Chota recharge is possibly leading us to chota (shrunken) Internet!</p>
<h3><strong>Smarika Kumar</strong></h3>
<p><strong><em>Why Mythologies are Crucial to Understand Governance on the Internet: The Case of Online Maps</em></strong></p>
<p>How does one study internet in India? This essay proposes to provide one possible answer to this question through its central argument that internet, like other technologies, is very much a part of a “mythological” or “fictional” narrative of the history of this country, and without an understanding of these mythologies, the development of internet governance in the country cannot be hoped to be understood. This central argument is traced in the essay through the debates and discussions on law and policymaking around online maps. The essay, in its first part, explores what a “mythological” account of the history of India might mean, and what role technological developments play in it. It does so by tracing the narrative of mapmaking in medieval India and its deep ties with magic, secrecy and mythical stories. It then surveys how modern mapping surveys in the colonial period interacted with the idea of the “native”, and argues that such interactions created a dichotomy between “native” sciences, folklore on the one hand, and colonial achievements, national security on the other. It argues that it is this latter strand of a certain “national security” vision of technology which found dominant voice in the regulation
of maps in India post-independence, yet the sense of the unknown, mystical, or “mythological” in such technological deployment as mapmaking requires, survived. The essay finally uses such evidence to trace how even in online
interactions, and internet governance design in India- this aspect of the mystical and the fear of it often sustains, driven by a (repressed?) memory of mythology, through the use of analogies. And it is within this twilight
zone, within this frontier between “mythology” and nation-building, that a governance design for online maps is being presently constructed in India. The essay then argues that it becomes crucial to understand such mythologies around technology generally and internet specifically and the manner they interact with law and policymaking in order to really get a sense of a 21st century India’s experience of the internet.</p>
<h3><strong>Sujeet George</strong></h3>
<p><strong><em>Understanding Reddit: The Indian Context</em></strong></p>
<p>Even as social networking sites like Facebook and Twitter seek to carve a niche within the Indian social media landscape, the presence and impact of news aggregator website reddit seems relatively unnoticed. Known for its excessive self-referentiality and inability to emerge from a restricted pool of informational flow, reddit nevertheless has come to be a major focal point of convergence of news and public opinion, especially in the United States. The web interface, which allows for users with overlapping interests to converge under a common platform namely the “subreddit,” allows the possibility of understanding questions of user taste and the directions in which information and user attention flow.</p>
<p>This paper seeks to offer a preliminary gesture towards understanding reddit’s usage and breadth in the Indian context. Through an analysis of the “India” subreddit and examining the manner and context in which information and ideas are shared, proposed, and debunked, the paper aspires to formulate a methodology for interrogating sites like reddit that offer the possibilities of social mediation, even as users maintain a limited amount of privacy. At the
same time, to what extent can such news aggregator sites direct the ways in which opinions and news flows change course as a true marker of information generation responding to user inputs.</p>
<h3><strong>Supratim Pal</strong></h3>
<p>India, being a multilingual country, owes a lot to the Internet for adding words to the vocabulary of everyday use in different languages.</p>
<p>This paper would critically examine how Net words like "selfie", "wall", "profile" and others have changed the way Indians write or talk. For example, a word like "nijaswi" was not there in Bengali language five years back but is used across several platforms as a translation of "selfie".</p>
<p>On one hand, computer-mediated communication (CMC) has helped us to express in short messages and on the other, we all have picked up use of punctuation marks like colon or a semicolon to express our emotion - which have got another name, "emoticons".</p>
<p>The paper would be more practical in approach than theoretical. For example, it would feature chat (another example of CMC) conversations 10 years ago when hardly an emoticon was used, and that of today's when we cannot think of a chat without a "smiley" or a "sticker". Even the linguist, David Crystal, probably could not have thought that in 15 years, the language (not just lingua franca, English) would change worldwide since he first tried to theorize Internet language in 2001.</p>
<p>Today, a linguist need not to have a proper publication to introduce a word in any language but Netizens can re-invent words like "troll" or "roast" to criticize one or "superlike" to celebrate an achievement or even "unfriend" someone to just relax.</p>
<h3><strong>Surfatial</strong></h3>
<p>Surfatial is a trans-local collective that operates through the internet. We use conversations to aid learning outside established structures. We are concerned with enabling disinhibition through the internet, for expressing
what may not be feasible in physical reality. What role does partial or complete anonymity play in this process of seeking “safe” zones of expression? Fake profiles on social media offer such zones, while perhaps also operating to propagate, mislead or troll.</p>
<p>Our essay would argue:</p>
<ol><li>That there is a desire to participate in speculative fora in the Indian cultural context and the internet has created space for philosophical questioning among contemporary Indian participants which can develop further, despite common assertions that online spaces are largely uncivil and abusive.</li>
<li>That anonymous and pseudonymous content production offers a method for exploring and expressing with a certain degree of freedom.</li>
<li>Spam-like methods used in sub-cultural outreach efforts on social media have proved effective in puncturing filter bubbles.</li></ol>
<p>Our essay would be drawn from experiments via Surfatial’s online engagement platforms (Surfatial’s Study groups and post_writer project) to examine:</p>
<ol><li>Extent of participation.</li>
<li>Disinhibition facilitation and dialoguing.</li>
<li>Reach.</li>
<li>Emergence and development of ideas.</li>
<li>Creating an archive of internet activity and re-processing it into new forms of presentation.</li></ol>
<p> </p>
<p>
For more details visit <a href='https://cis-india.org/raw/studying-internet-in-india-2016-selected-abstracts'>https://cis-india.org/raw/studying-internet-in-india-2016-selected-abstracts</a>
</p>
No publishersumandroResearchers at WorkFeaturedInternet StudiesRAW Blog2016-07-06T06:24:42ZBlog Entry