Pathways to Higher Education

New Modes and Sites of Humanities Practice

sneha-pp — 2016-06-30T04:45:25Z

An extended survey of digital initiatives in arts and humanities practices in India was undertaken during the last year. Provocatively called 'mapping digital humanities in India', this enquiry began with the term 'digital humanities' itself, as a 'found' name for which one needs to excavate some meaning, context, and location in India at the present moment. Instead of importing this term to describe practices taking place in this country - especially when the term itself is relatively unstable and undefined even in the Anglo-American context - what I chose to do was to take a few steps back, and outline a few questions/conflicts that the digital practitioners in arts and humanities disciplines are grappling with. The final report of this study will be published serially. This is the sixth among seven sections.

Sections

01. Digital Humanities in India?

02. A Question of Digital Humanities

03. Reading from a Distance – Data as Text

04. The Infrastructure Turn in the Humanities

05. Living in the Archival Moment

06. New Modes and Sites of Humanities Practice

07. Digital Humanities in India – Concluding Thoughts

Introduction

From a brief exploration of the problem of new objects and methods of research in the digital context, we have come to or rather returned to the problem of location or contextualising DH, and whether it may be called a field or discipline in itself, in India. As the previous sections may have illustrated, most of the prominent initiatives around DH in India have largely been within the university context, or have at least focused around the university as the centre of the processes of knowledge production, and emphasise a move away from more traditional ways of doing humanities, and at a larger level the more established and disciplinary modes of knowledge formation. In the context of pedagogy, DH seems to be developing in a very specific role, which is that of training in a certain set of skills and topics, which the existing disciplines have so far not been able to provide or even accommodate. These include tools for working with digitisation processes, digital archives, and the use of computational methods in the study of cultural artifacts. Thus processes such as topic modelling, data visualisation, cultural analytics, sentiment analysis and several more become increasingly prominent in discussions about DH. The university or more specifically the traditional classroom offers a particular kind of teaching-learning experience which may not always have within its ambit the necessary resources or strategies to foster new methods of knowledge production, and a lot of DH work has been posited as trying to plug knowledge gaps in precisely this area.

Wikipedia and internet-based sources of information are entering classrooms with the proliferation of gadgets and tools, and with this there is a tendency towards adopting a more open, participatory and customised model of learning based on collaboration. DH has been characterised by many as a space, or method that intervenes in the traditional ‘hierarchies of expertise’ (Davidson and Goldberg, 2010) – not only in terms of people, but also spaces, methods and objects of learning - to present a significant ‘alternative’ that is now slowly becoming more mainstream. A rather direct example of this in the global discourse on DH is the growth of a number of ‘alt- academics’ [1]: people with training in the humanities who now inhabit what earlier seemed to be a rather nebulous space between academics and an array of practices in computing, art and community development among many others. But it is the in-between, or the liminal space that holds the potential for new kinds of knowledge to be generated. The connotations of this notion however are many and problematic, as seen particularly in the emphasis on new kinds of skills or competences that are now required to inhabit such a space, as also the narrative of loss of certain critical skills that are part of the disciplinary method and the resistance from certain quarters within the university to acknowledge such a trend. Conversely, it is also reflective of how certain kinds of skills in writing, reading, visualisation and curation have now become essential and therefore visible. While the DH discourse in India has developed mostly within the university space, given its multidisciplinary interests and methods, it is often seen as bearing potential in terms of working outside the academic norm. Through an examination of changes in teaching-learning methods, creative and critical practices that come about with the adoption of the digital, it may be useful to explore whether it indeed opens up such alternate modes of humanities practice and how it informs the way we do DH in India; as practitioners, researchers, students, teachers or the lay person. The growth of the internet and digital tools and technologies has led to many changes in teaching-learning practices, and engendered new methods and forms of humanities practice, all of which may now be found within the university or academic space. It is therefore imperative to examine these new modes of research and practice, to arrive a better understanding of the changes in and possibilities available for humanities work after the digital. The notion of the ‘alternate’ is also an important concern here, and the emergence of these new modes of humanities practice help unpack and understand this term better.

Technology in the Classroom

This state of being within and to a certain extent outside of a certain predominant discourse is a peculiar one with several possibilities, and DH, owing to its interdisciplinary content and methods, seems to be a suitable space to foster new and alternate knowledge-making practices. India is also still a multi-layered technological space very much in a moment of transition, and the debates remain largely confined to the English and History departments and to some extent library and archival spaces. Outside of the university circle however, there are a number of initiatives, such as online archival efforts, media, art and design practices and research, where one may see DH–related work being done. What remains an important part of the discourse in the context of the university is the access to and a more substantial and critical engagement with technology in the classroom.

The use of technology in education has grown by leaps and bounds in the last decade or so in India, as evidenced by the number of initiatives taken to introduce ICTs in the classroom [2]. However, the digital divide still persists, as a result of which many initiatives come with problems of their own, the most important being the lack of connection among practice, content and pedagogy [3]. Vikram Vincent, a doctoral scholar in the Interdisciplinary Program in Educational Technology, Indian Institute of Technology, Mumbai, attributes this to a problem of understanding technology itself and what it can do for learning. He looks at technology as an extension of the human body and not something alien to it. Over the course of his research, he has found that the prevalent attitude to the use of technology in the classroom, particularly in early ICTs in education projects, has been more techno-centric rather than learner-centric, which is not the most effective approach [4]. Technology has always been around in some form or the other, from drawing on walls to the blackboard to now the smart board; it has always been in the classroom. How you choose to use it determines the outcomes, and one needs to ensure that the learning environment evolves with the new technology that is introduced, because it does not happen automatically but over a period of time.

The Wikipedia India Education programme pilot project, implemented in Pune in 2011 is an example of the number of challenges that the introduction of a new technology in the classroom brought forth, in terms of skills, content and pedagogy [5]. The need to focus on the educational component of the technology, the improvement of skills of the learner in writing, research and communication, rather than on the tool itself has been an important learning from the programme, even as it continues in a different university today. As Vincent adds further, the problem arises with looking at technology as a disruptive element or merely a tool to aid learning, which prevents institutions from envisioning a more holistic model of learning that takes some amount of time and effort. This also requires the appropriate stimulus and other conditions such as training of teachers, access to resources and training in certain required skills, addressing barriers of language and so forth, which is a feature of some programmes, such as the IT @ school in Kerala which have seen a measure of success [6]. Vincent further mentions examples of programmes he has been part of, some of them under the MHRD-NMEICT initiative which focussed on the teaching-learning process rather than the technology itself, key to which is building teacher capacity to use new and already available resources better [7]. These would be crucial steps to take before envisioning a model of teaching-learning that is premised largely on digital technologies and the internet.

While educational technology is a separate field in itself which looks at better interactions between teaching-learning practices and technology [8], it does form part of the context, or landscape in India within which DH would perhaps develop as a discipline, practice or a pedagogic approach.

Another predominant discourse that informs DH is that of Information Communication Technologies for Development (ICT4D) which is often used as a rather broad, catch-all term, and has been variously defined and used by different groups and stakeholders across domains (Saith et al, 2008). ICT4D is premised largely around the question of access, and seeks to bridge the digital divide in terms of knowledge, resources, people and infrastructure, among other things. This has also been an intensely debated term, given its social and political implications, particularly in the manner in which it informs a larger discourse on development, technology and globalisation in the global South.(Sundaram, 2005) It is important to understand whether DH has been posited as making an intervention into these prevailing systems of knowledge – so that the mode of understanding both technology and the humanities, and the interaction between the two domains (assuming that they are separate) undergoes a significant change. What then goes into promoting more institutional stability for DH, in other words, in teaching and learning it – will be a question to contend with in the years to come, as more universities take to incubating research around digital technologies and related components and incorporating this into the existing curricula.

Towards a Digital Pedagogy

Dr. Abhijit Roy, Assistant Professor at the Department of Media, Communication and Culture, Jadavpur University is positive about the changes he sees in pedagogy and research with the advent of digital technologies. According to him, while a media or film studies department would be close to the concerns of DH, and use some form of digital technology such as video clips or blogs as part of coursework, it is particularly important to see what change it has brought about in traditional humanities disciplines like History and languages. While some of these changes are elementary, such as the use of digital technologies in classroom teaching and learning exercises, it is in the practice of research that he sees a vast change now. Many researchers, many of his students also, have found this a useful part of the research process, through the use of blogs and social media and the possibilities to publish and engage in discussions with other researchers through platforms and tools like Academia or Scalar [9]. It not only makes the process more transparent, but also encourages an ethos of constant sharing, dissemination and a network of usage and storage online. This has transformed the way research and pedagogy can be imagined now, and opened up several possibilities for teaching-learning practices.

It is in realising this potential for new research and pedagogical models that universities have slowly begun to adopt digital technologies, but the institutional efforts at building curricula specifically around DH-related concerns have been few, with the prominent ones in India being the courses at Jadavpur University and Presidency University in Kolkata, and more recently Srishti School of Arts, Design and Technology in Bangalore. The change is recent, as several researchers have pointed out. There have always been concerns about privacy and regulation of content, whether on a university archive or its network. The enthusiasm towards ‘anything digital is good’ is relatively new, and comes from a larger (and sometimes rather utopian) development discourse focussed around modernity and technology. Curricularisation comes with its own issues too, and they stem largely from the fact that one is still unable to understand fully the nature of the digital and its facets - we also inhabit a time when there is a transition from analogue to digital, and both modes exist simultaneously - but the rate of change is faster with the digital than with other domains of knowledge, so much so that the curricula developed may often seem provisional or arcane, which makes it doubly challenging to demonstrate its various facets in practice, particularly in the classroom. A useful distinction would be between DH being brought in as a problem-solving approach to address the extant issues of the humanities, thus also seen as threat to the disciplines themselves, but to see if it has its own epistemological concerns which may be related to but also distinct from the humanities - in short to help us ask new questions, or provide new ways of asking old ones.

The development of courses on DH in three universities in India, and the manner in which the field has been ‘curricularised’ so to say, would be an indication of its specific academic concerns in the Indian context, and the disciplinary challenges and questions that it may throw up for the teaching-learning process. Expectedly, the three courses mobilise a set of resources and expertise that the schools have built over the course of many years. In doing so they also foray into areas that existing humanities courses at the university may not have explored enough, within their own disciplinary framework. For example the course on Digital Humanities and Cultural Informatics at Jadavpur University [10] comprises of components on software studies and digital music preservation, building on work done at the large archives at the School of Cultural Texts and Records. Similarly, the course at Presidency University [11] has components on storytelling in digital media through video games, while the course at Srishti [12] has a focus on design practice and critical making amongst other interests. The courses therefore follow a decidedly interdisciplinary framework, which no doubt interesting, also makes curriculum development and course assessment a challenge. While the ‘digital’ aspect of ‘DH’ forms a significant part of these explorations, the manner in which it is being studied is an important point of focus – whether as a condition, space, concept or object, rather than just a set of tools and methods that facilitate the enquiry of the humanities. Digitisation significantly alters the cultural artifact, and there is a need to understand and theorise this digital object better. As Padmini Ray Murray points out, the digital is one way to mediate the material object, particularly those that are not textual, since that kind of experiential access can only be provided by the digital, especially in the case of archival objects. A critical understanding of the digital needs to therefore be a key aspect of such an enquiry in DH.

Alternate Spaces of Humanities Practice

While these are the developments within academia or the university space, there are a number of spaces outside this circle that have also been asking similar questions, and producing new kinds of scholarship and research around these ideas. The Indiancine.ma and Pad.ma archives have not only served as rich repository of material on film and video, used by scholars and film enthusiasts alike, but also as a pedagogic tool in spaces like the Media Lab at Jadavpur University. Through an innovative fellowship programme, Pad.ma has supported research and film making using the archive as a platform. An interesting example here would be a documentary film on power plants in Chhattisgarh made by Sunil Kumar. Available as a film treatment/script on Pad.ma, Kumar’s work is based on research in mainly two districts of Chhattisgarh, where he met and spoke with people, collected documents and shot several hours of video, which he then published in the form of 80 footage series on Pad.ma [13]. There are several other examples on Pad.ma, such as the video-art project on the Radia tapes, and the work on "perfume arts" in Bangalore [14]. The Sound and Picture Archives for Research on Women (SPARROW) through its workshops on oral and visual history has tried to engage with the more pedagogic aspects of the archive [15]. While the possibilities are many, the uptake of such platforms in universities has been slow, due to issues that range from lack of internet connectivity to a discomfort or unfamiliarity with the internet and other kinds of technology. This eventually relegates initiatives like these to the space of an alternate, extracurricular or outlier, even though they seem to be asking the same questions as the mainstream institutions and doing similar work.

What this also refers to is the space for new modes of knowledge production that an increased interaction with digital and internet technologies now engenders or even brings to the fore in already existing practices. With these however, also come the questions about the legitimacy of these forms and methods of knowledge production, as seen in the rather polarised positions around DH in its global discourse. The Wikipedia is one example of this, and illustrates some of the core concerns of and about DH as it calls into question notions about authorship, expertise and established models of pedagogy and learning. Lawrence Liang (2011) describes this as a larger conflict over the authority of knowledge, the origins of which he locates in the history of the book, and specifically in the print revolution and pre-print cultures of the 15th -18th centuries. He likens the debate over Wikipedia’s credibility, or more broadly over technologies of collaborative knowledge production ushered in by the Internet to similar phenomena seen before in early print culture and how it contributed to the construction and articulation of the idea of authority itself. He says:

The authority of knowledge is often spoken of in a value-neutral and ahistorical manner. It would therefore be useful to situate authority in history, where it is not seen to be an inherent quality but a transitive one 6 located in specific technological changes. For instance, there is often an unstated assumption about the stability of the book as an object of knowledge, but the technology of print originally raised a host of questions about authority. In the same way, the domain of digital collaborative knowledge production raises a set of questions and concerns today, such as the difference between the expert and the amateur, as well as between forms of production: digital versus paper and collaborative versus singular author modes of knowledge production. Can we impose the same questions that emerged over the centuries in the case of print to a technology that is barely ten years old?

He further goes on to elaborate that the question of the authority of knowledge should ideally be located within a larger ‘knowledge apparatus’, comprising of certain technologies and practices, (in this case that of reading, writing, editing, compilation, classification and creative appropriations) which help inflate the definitions of authority and knowledge even more.

The above argument throws into sharp relief the notion of the ‘alternate’–often posited as the outlier or a vantage point, or even as being in resistance to a certain dominant discourse or body of knowledge. While resistance itself is discursive; the ‘alternate’ has also always existed in various forms, such as the pre-print cultures illustrated in the argument above, and particularly in India where several kinds of prominent practices and occupations are but alternatives - from alternative medicine to education - to the already established or mainstream system in place. As mentioned earlier, these practices may just be increasingly visible and acknowledged now. The attempts to subsume these alternate practices under a unifying term such as DH, which began as and may perhaps have been relegated to the status of a sub-culture for long, within academia then seem to be one way of trying to circumvent the authority of knowledge question.

Humanities and Technology: A Twinned History

Another factor in this reduced visibility of the alternate and now re-emergence is the invisible ‘technologised’ history of the humanities, which prompts us to rethink the separation between the humanities and technology as mutually exclusive domains. Therefore by extension then, the term DH itself may be a misnomer or yet another creative re-appropriation of various knowledge practices already in existence. David Berry (2012) in his essay on the computational turn speaks of possibilities that computationality, and specifically new software and code offer in terms of unifying multiple kinds of knowledge in the university. He says that:

In trying to understand the digital humanities our first step might be to problematize computationality, so that we are able to think critically about how knowledge in the 21st century is transformed into information through computational techniques, particularly within software. It is interesting that at a time when the idea of the university is itself under serious rethinking and renegotiation, digital technologies are transforming our ability to use and understand information outside of these traditional knowledge structures. This is connected to wider challenges to the traditional narratives that served as unifying ideas for the university and, with their decline, has led to difficulty in justifying and legitimating the postmodern university vis-à-vis government funding. (5)

Berry therefore indicates that this turn towards computationality is the result of an emerging need to demonstrate the relevance of the university structure to processes of knowledge production, therefore reiterating the ‘crisis’ argument. The notion of the postmodern university has been examined in detail by Bill Readings, who Berry quotes in his paper. Readings (1997) is sceptical of the term postmodern, preferring instead the idea of a post historical university, which is divested from the notion of the nation-state and further culture as a unifying idea, and is moving towards a notion of excellence that he sees as techno-bureaucratic, a result of several factors including globalisation and the fact that processes of knowledge production and institutionalisation are no longer centred around a liberal subject. If the demonstrated project of the university has changed, the emergence of such new discourse, and specifically concepts and terms such as the ‘alt – academy’ has relevance to how one may now imagine new spaces, objects, processes and figures of knowledge itself.

The significance of the university system to knowledge production has been a recurring point of much debate and discussion in India. Although not explicitly stated as a crisis in humanities by the people interviewed, there are problems of content, pedagogy, infrastructure, and vision that continue to plague higher education at large [16], and very often technological fixes are seen as a solution to these, in some part due to the imagination of a techno-democracy as described in the introduction to this report. As Berry points out then, computationality is a promise, or possibility to do things differently, which is then also inherently assumed to be a way of doing things better. The computational possibilities of DH still need to be explored, but how much of these contribute qualitatively to addressing or even furthering certain disciplinary concerns, still remains an open question. As Jan and Sebastian point out from their experience of working on Indiancine.ma and Pad.ma, the computational aspects of the archives are still to be developed, as there are still restrictions in terms of speed and feasibility (see chapter on infrastructure [17]); the kind of new questions it produces for cinema studies at large will remain a contention. Further, as Padmini Ray Murray observes, drawing on archival material, or data to develop new computational hypotheses would be a direction to work towards, as not much work has been done in this respect in India (See chapter on archives [18]). The challenges with computationality then demand, as Berry argues, a more critical exploration of the term itself, and in fact can be extended to a critical analysis of the state of digitality more broadly.

Final Notes

The problems with the crisis in the humanities and the contribution of technology to these changes could be located to this change in what has traditionally been seen as the space of culture and reason, which has now moved on to something else, a notion of excellence in Readings’ example, thereby changing the questions at the centre as well. This is perhaps the underlying challenge to the ontological and epistemological stake in the field. At best then DH may be seen as the result of a set of changes in the last couple of decades, the advancements in technology being at the forefront of them, whereby certain new and alternative modes of humanities practice have been brought to the foreground, but have also challenged the manner in which we asked questions before to a certain extent. As the field gains institutional stability, it remains to be seen what the new areas of enquiry that emerge shall then be in the years to come. Some of the questions or points or focus that open up are as follows:

The role of extra-institutional/non-academic or alternate spaces in humanities practice, and in producing and creating new kinds of knowledge.
The increased visibility of new objects and methods within informal and marginal spaces of knowledge production. This demands different, and often innovative methods of enquiry, and whether they alter disciplinary modes of humanities practice and research.
The notion of a moving away from established modes of humanities practice, research and scholarship (therefore the question of a ‘crisis’) which would open up a larger debate around the authority of knowledge.
The ontological and epistemological stake of DH, in short the kinds of new questions it enables us to ask.

As important and visible as the idea of the alternate is in DH, it also presents the mainstream itself as fractured space that imbibes several contradictions of the practices in question, which cannot be confined to these watertight silos of formal/informal, academic or creative. Nevertheless, the mainstream spaces remain crucial for widening and deepening creative digital practice and research in arts and humanities disciplines, and will be the spaces to watch to understand the development of a substantive DH discourse in India.

Endnotes

[1] For more on this see: Nowviskie, Bethany, (Ed.) Alternative Academic Careers for Humanities Scholars, July 2011, http://mediacommons.futureofthebook.org/alt-ac/cluster/alternative-academic-careers-humanities-scholars, last accessed December 23, 2015.

[2] The largest and most ambitious has been the Ministry of Human Resources and Development’s National Mission in Education through ICT programme (NMEICT), started in 2009. See: http://mhrd.gov.in/technology-enabled-learning-0 Last accessed December 23, 2015.

[3] To stay with the example of the NMEICT, an evaluation of the programme pointed out several challenges to technology-enabled learning, namely in the areas of connectivity, content, and pedagogy. See http://www.sakshat.ac.in/Document/NMEICT_Evaluation_Report.pdf. Last accessed December 23, 2015.

[4] For more see this position paper by the NCERT on education technology in India: http://www.ncert.nic.in/new_ncert/ncert/rightside/links/pdf/focus_group/educational_technology.pdf. Last accessed December 23, 2015.

[5] See an evaluation report on the programme by Tory Read: http://oceanwork.com/portfolio/wikipedia-education-program-reputation-management/. Last accessed December 23, 2015.

[6] See: http://education.kerala.gov.in/index.php?option=com_content&view=article&id=51&Itemid=59. Last accessed December 23, 2015.

[7] For more on these projects see: http://www.et.iitb.ac.in/sanket/?p=87. Last accessed December 23, 2015.

[8] See: Spector, J. Michael. Fundamentals of Educational Technology: Integrative Approaches and Interdisciplinary Perspectives. New York: Routledge, 2015; and Toru Iiyoshi and M.S. Vijay Kumar. (Eds.) Opening up Education. Massachusetts: MIT Press, 2008, https://mitpress.mit.edu/sites/default/files/titles/content/9780262515016_Open_Access_Edition.pdf. Also see: http://ciet.nic.in/. Last accessed December 23, 2015.

[9] See: https://www.academia.edu/ and http://scalar.usc.edu/scalar/. Last accessed December 23, 2015.

[10] See: https://sctrdhci.wordpress.com/. Last accessed December 12, 2015.

[11] See: http://dhgenedpresi.blogspot.in/2014/01/welcome-to-digital-humanities-presidency.html. Last accessed December 12, 2015.

[12] See: http://srishti.ac.in/programs/pg-program-ma-in-digital-humanities. Last accessed December 12, 2015.

[13] See: http://pad.ma/texts/sunil_kumar:Future_Power_Plants_in_Chhattisgarh:_a_Documentary_Film_Treatment_%2F_Script. Last accessed December 12, 2015

[14] See: http://pad.ma/texts Last accessed December 12, 2015.

[15] See: http://www.sparrowonline.org/.

[16] See the report of 'The Committee to Advise on Renovation and Rejuvenation of Higher Education: by the Ministry of Human Resources and Development: http://mhrd.gov.in/sites/upload_files/mhrd/files/document-reports/YPC-Report.pdf; and Roy, Kum Kum, "Decoding 'New Education Policy,'" Economic and Political Weekly, Vol. 50, Issue No. 19, May 09, 2015, http://www.epw.in/journal/2015/19/web-exclusives/decoding-new-education-policy.html, last accessed December 23, 2015.

[17] See: http://cis-india.org/raw/the-infrastructure-turn-in-the-humanities.

[18] See: http://cis-india.org/raw/living-in-the-archival-moment.

References

Berry, D.M. "The Computational Turn." Culture Machine. Vol 12, 2012 http://www.culturemachine.net/index.php/cm/article/viewArticle/440. Last Accessed April 12, 2016.

Davidson, Cathy N and David Theo. Goldberg. The Future of Thinking: Learning Institutions in a Digital Age. The John D. and Catherine T. MacArthur Foundation Reports on Digital Media and Learning. Cambridge: MIT Press, 2010.

Iiyoshi, Toru and M.S. Vijay Kumar. (Eds.) Opening up Education. Massachusetts: MIT Press, 2008.

Liang, Lawrence. "A Brief History of the Internet from the 15th to the 18th Century." In Critical Point of View: A Wikipedia Reader. Geert Lovink and Nathaniel Tkacz (Eds). Amsterdam: Institute of Network Cultures, 2011.

Readings, Bill. The University in Ruins. Cambridge: Harvard University Press, 1997.

Saith, A, M. Vijayabaskar and V. Gayathri. ICTs and Indian Social Change. New Delhi: Sage Publications, 2008.

Spector, J. Michael. Fundamentals of Educational Technology: Integrative Approaches and Interdisciplinary Perspectives. New York: Routledge, 2015.

Sundaram, Ravi. "Developmentalism Redux." In Incommunicado Reader. Geert Lovink and Soenke Zehle (Eds.). Amsterdam: Institute of Network Cultures, 2005.

For more details visit https://cis-india.org/raw/new-modes-and-sites-of-humanities-practice

New Contexts and Sites of Humanities Practice in the Digital (Paper)

sneha-pp — 2019-12-06T05:03:33Z

The ubiquitous presence of the ‘digital’ over the couple of decades has brought with it several important changes in interdisciplinary forms of research and knowledge production. Particularly in the arts and humanities, the role of digital technologies and internet has always been a rather contentious one, with more debate spurred now due to the growth of fields like humanities computing, digital humanities (henceforth DH) and cultural analytics. Even as these fields signal several shifts in scholarship, pedagogy and practice, portending a futuristic imagination of the role of technology in academia and practice on the one hand, they also reflect continuing challenges related to the digital divide, and more specifically politics around the growth and sustenance of the humanities disciplines. A specific criticism within more recent debates around the origin story of DH in fact, has been its Anglo-American framing, drawing upon a history in humanities computing and textual studies, and located within a larger neoliberal imagination of the university and academia. While this has been met with resistance from across different spaces, thus calling for more diversity and representation in the discourse, it is also reflective of the need to trace and contextualize more local forms of practice and pedagogy in the digital as efforts to address these global concerns. This essay by Puthiya Purayil Sneha draws upon excerpts from a study on the field of DH and related practices in India, to outline the diverse contexts of humanities practice with the advent of the digital and explore the developing discourse around DH in the Indian context.

This essay was published in Vol 22 No 1 (2016): SummerHill, Indian Institute of Advanced Study, Shimla. Edited by Dr. Bindu Menon. Download the essay here (PDF).

Abstract

The last couple of decades have seen an increasing prevalence of digital technologies and internet in the study and practice of arts and humanities. With the growth of fields like humanities computing, digital humanities (henceforth DH) and cultural analytics, there has been a renewed interest in the increasing role of the ‘digital’ in interdisciplinary forms of research and knowledge production. DH in particular has become a field of much interest and debate in different parts of the world, including in India. Globally, in the last two decades, there have been several efforts to organize the discourse around this field which seeks to explore various intersections between humanities and digital methods, spaces and tools1. But DH also continues to remain a bone of contention, with several perspectives on what exactly constitutes its methodology and scope, and most importantly its epistemological stake.

A specific criticism has been the Anglo-American framing of DH, located within a larger neoliberal imagination of the university and the higher education system at large. As a result, the connection of these two threads—a history of DH located in humanities computing and textual studies and its contextualization within the American university—is often represented as the history of DH. This has been met with resistance from several scholars and practitioners across the world calling for more global perspectives on the field. Drawing upon excerpts from a recently completed study on mapping the field of DH and related practices in India, this essay will attempt to outline the diverse contexts of humanities practice emerging with the digital turn, along with a reading of some of the global debates around DH to understand the discourse around the field in the Indian context.

For more details visit https://cis-india.org/raw/new-contexts-and-sites-of-humanities-practice-in-the-digital-paper

Navigating the Digitalisation of Finance: User experiences of risks and harms

2025-04-10T05:49:23Z

Our study unpacks the experiences of marginalised users navigating the digitalisation of finance. Through a survey of 3,784 users, 18 interviews and 7 focus group discussions, our study’s findings highlight user experiences of risks and harms while accessing digital financial services, unpacking experiences specifically of persons with disabilities, transgender persons, gender and sexual minorities, elderly persons, women, regional language-first users, and persons facing digital and economic vulnerabilities.

Read the full report here

Executive Summary

The last couple of decades have seen significant changes in the financial ecosystem in India, both within the fintech sector and with respect to digital financial inclusion. The rapid growth in the reach of banking services to previously unbanked citizens through the Pradhan Mantri Jan Dhan Yojana has been followed by digitalisation in financial and public services.

However, a commensurate increase in digital and financial literacy has not followed, and rates of access to digital devices and the internet are still growing for many user groups, like rural women and regional language speakers. From the proliferation of fraudulent schemes and cybercrime to regulatory loopholes and inadequate consumer protections, the landscape of online financial services in India presents numerous risks. Factors such as weak cybersecurity measures, data breaches, lack of awareness among users, and the absence of comprehensive regulations create a fertile ground for financial scams. Simultaneously, rapid digitalisation of financial services, especially post demonetisation and the COVID-19 pandemic, has also brought to the fore concerns around omissions and exclusion of sections of users from databases, and a steep learning curve in adapting to this new digital ecosystem.

These combined factors open up users to a range of potential financial risks and harms, with differential impact on specific marginalised and vulnerable groups. With this understanding, we use the term digital financial harms to refer to adverse financial outcomes and other related detrimental consequences in the use of digital financial services.

Through this study, we aim to situate these experiences in a continuum of harms within a rapidly digitalising financial ecosystem. By exploring questions of access, accessibility and language we hope to bring aspects of cybersecurity, digital and financial literacy and design justice into conversation with each other. While some research has aimed to understand technology-facilitated gender based violence, financial fraud, misinformation, and other forms of digital risks in siloes, the correlations between these risks online remain severely understudied. In this report, we focus on the experiences of groups long marginalised within the financial system, to recommend that their needs are centred in shaping digital financial services.

Key questions guiding our research were:

How were digital financial risks understood and experienced by users of digital financial services across groups? What factors have amplified risks for marginalised and at-risk user groups?
What potential vulnerabilities, risks and harms have emerged relating to digital financial services around device and internet access, accessibility, challenges with use, exclusions from digitalised social protection, and forms of social engineering and digital financial fraud?
How accessible were digital financial service providers’ and governments’ reporting and grievance redressal systems?
What role should fintech platforms, social media platforms, banking and financial institutions, government, and regulatory bodies play in reducing digital financial risks across the ecosystem?

This was a mixed methods study, consisting of a review of available literature in the field, followed by quantitative and qualitative data collection through surveys and in-depth interviews. The report highlights the experiences of persons with disabilities, gender minorities, the elderly, low income users, and regional language first users; to better understand how discrimination, exclusion or slow redressal processes may increase their risk or cause disproportionate harm when using digital financial services. It discusses users’ experiences of fraud in the context of an evolving regulatory ecosystem, as well as practical challenges users face with redressal systems.

Key findings include:

Access to digital financial services, still requires improving access and accessibility of physical and phygital banking services, and good internet connectivity.
Even among mobile phone owners, many users still rely on shared devices, particularly among women and persons with disabilities.
There is a high need for support in utilising net banking services, with 60% of surveyed netbanking users mentioning that they sought help to conduct online banking transactions. Migrating to digital financial services is not a purely digital journey for users who are still building comfort with digital interfaces, or those whose languages are deprioritised in the development of digital financial platforms.
Age, gender, and income were significant factors in the access to the internet, and adoption of digital financial services. For instance, women and transgender persons over 45 years were less likely to have a Unified Payments Interface (UPI) account. Women, transgender persons, and disabled users of UPI were also more likely to be infrequent users compared to the rest of the sample.
Over reliance on digital platforms for the administration of direct benefit transfer programmes results in challenges and risks of exclusions for beneficiaries.
While awareness of common forms of fraud is high, awareness of security protocols, Know Your Customer (KYC) requirements and markers of trustworthy banking and non-banking institutions is low.
Irrespective of the amount of money lost during frauds, it caused significant financial and emotional burden, especially for low-income persons.
In the absence of monitoring frameworks, bad actors within the financial system are able to exploit vulnerabilities like the dependence of account holders on banking correspondents.
Gender and sexual minorities, and women face disproportionate impacts of harm in the event of financial loss, including the consequences of image-based sexual abuse, victim blaming, domestic violence and limits on financial independence.
Ineffective grievance redressal for cybercrimes is a major deterrent to reporting.
Digitalisation and the use of assistive technology have allowed some persons with visual impairments to gain relative levels of independence in managing their own finances and conducting transactions. However, implementation of accessibility policies and features remains uneven, and is marred by the continued exclusion and discrimination within traditional banking services.

Based on these findings, this report offers a set of recommendations addressed to stakeholders within the financial ecosystem such as banking and other financial institutions, regulatory bodies, fintech companies, cybersecurity professionals, as well as social media platforms and civil society organisations working on digital inclusion, safety and literacy. The recommendations offer nuanced perspectives on how digital financial harms can be prevented and mitigated based on our interactions with various stakeholders during the research process.

Key recommendations emerging from the study are:

Create meaningful connectivity and access to digital platforms by improving public infrastructure and addressing the challenges associated with shared devices and mediated use.
Improve platform design to engender trust; increase accessibility and usability through assessment and better implementation of available technologies, regular design audits and facilitate availability in Indian languages.
Building awareness and capacity across user and stakeholder groups through customised and inclusive programming, working in partnership with communities.
Centre consumer protection in regulatory interventions and approaches to law enforcement, by implementing robust time-sensitive reporting and redressal mechanisms, placing accountability on financial institutions, and monitoring and curbing fraudulent activity.
Encourage transparent governance and public oversight by measuring and evaluating digital public infrastructures to maximise their public value.

Contributors

Research design and/or report writing: Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Vipul Kharbanda

Research advice and/or review: Antara Rai Chowdhury, Janaki Srinivasan, Nayantara Sarma, Palak Gadhiya, Pallavi Bedi, Sameet Panda, Semanti Chakladar, Shashidhar K J, Shweta Mohandas, and Taranga Sriraman

Research and/or data analysis support: Chetna V M, Pallavi Krishnappa, and Yesha Tshering Paul

Data analysis: Chiara Furtado, Garima Agrawal, and Nishkala Sekhar

Research tool translation: Aravind R (Kannada), Balaji J (Tamil), Bhaskar Bhuyan (Assamese), Nettime Sujata (Bangla), and Suresh Khole (Marathi)

Research tool pilots: Raveenaben (Megha Cooperative, SEWA), Sunaben (Megha Cooperative, SEWA), and Raja Mouli N

Data collection (survey): D-Cor Consulting

Data collection (focus group discussions): D-Cor Consulting; Jnana Prabodhini, Pune; Transgender Rights Association, Chennai; and Subodh Kulkarni

This work is shared under the Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0)

For more details visit https://cis-india.org/raw/navigating-the-digitalisation-of-finance

Multimedia Storytellers: Panel Discussion

denisse — 2015-10-24T14:26:51Z

This post brings three storytellers together to find points of intersection between their methods. The format will be that of a panel discussion and it features: Arjun Srivathsa from Pocket Science India, Ameen Haque from the Storywallahs, and Ajay Dasgupta from The Kahani Project. They discuss technology, interpretation and action in storytelling.

CHANGE-MAKERS: Arjun Srivathsa, Ameen Haque and Ajay Dasgupta

ORGANIZATIONS:Pocket Science India, The Storywallahs and The Kahani Project

METHOD OF CHANGE: Storytelling

Over the last couple of weeks, I had the privilege of interviewing three storytellers. What struck me the most, besides from their fascinating ideas about storytelling, was how many of their ideas overlapped. As much as I would love to sit all of them in the same room and enjoy the fireworks, there are a number of logistical constraints that shut my storyteller reunion daydreams down; so for this post, I decided to be a self-appointed liaison between you and them. I will mimic this discussion by putting my conversations with them side by side, in the format of a panel discussion. Their interaction will have to happen in the realm of your imagination.

The questionnaire I used for my interviews was open-ended. I was curious to hear what they wanted to share about their work, as opposed to filtering and steering the conversation in a certain direction; so I let them take their own turn. While I clearly inquired about the relationship between storytelling and making change, it was fascinating to see each storyteller reach the question of ‘social impact' through different channels; testimony of the influence of their education and professional backgrounds in their work.

If I were to bring them together, the topic of the discussion would be: 'Technology, Interpretation and Action in Storytelling'. We briefly discussed mediation and semiotics[1] in the Pre-Production section of the Storytelling as Performance post. We mentioned then:

"mediums are combined to enhance the visibility of the message and the power of the experience of stories. [...] Each medium: video, audio, text, music, etc.- becomes “a new literate space” or “symbolic tool” storytellers use to portray narratives about the self, community and society (Hull, 2006)”

These thoughts were triggered by the work of the French philosopher, Paul Ricoeur, who considers our self-identity a result of sign mediation and interpretation. Other themes in his work include: discourse and action, temporality, narrative and identity; also useful and relevant when exploring how storytelling and reality intersect. For example, how does building a narrative develop into a discourse that mirrors our context and existence? How does the medium chosen to carry this narrative define the language system of our discourse? Finally, let’s not forget this discussion is happening amid the digital question: how does the mediation of digital technologies enable or constrain our narratives of change?

Against this background, I would like to propose a discussion around five points of intersection that came up organically* during my conversations with them.

a) The power of storytelling:
What makes it a powerful vehicle of communication? How does this practice break from more traditional strategies of information dissemination?

b) Storytelling as a vehicle to make change:
How does the practice of storytelling intervene in the social imagination of its audience? Is it the experience or the content of stories what drives the message of change forward? Where does change happen: at the value, behavioral, community or macro level?

c) The role of technology in storytelling:
What is the part technology plays in storytelling vis-a-vis traditional storytelling? Is it a static infrastructure or does it shape the force and direction of the story? How does technology influence and impact their work

d) Translating awareness to action through stories:
Can you guarantee the ideas and values imbued by the story will translate into action in the public space?

e) Influence of stories on citizenship and political participation:
Can the power of stories be leveraged to instill a sense of responsibility in the audience?

* With the exception of Arjun Srivathsa, who addressed these points in a conference I attended. He later responded to a questionnaire in which I inquired about the intersections specifically.

Introductions

We first have Arjun Srivathsa. He has a Masters in Wildlife Biology and Conservation and currently works as a Research Associate for the Centre for Wildlife Studies (CWS India). In tandem, he started Pocket Science India, an initiative that combines wildlife science with art and cartoons to promote conservation in India and disseminate information from scientific journal articles. He aims to bridge the gap between the work of scientists and people using art and humour.

Arjun: I find the world of science and scientists very cool. Finding new things, discovering and inventing ways to understand the world better is an awesome way of life. I chose a career in science for this reason, second only to my love for nature and wildlife. But the essence of science, according to me, is not just to discover, but also to communicate. Even though wildlife research in India has progressed massively in the past few decades, the only notion people have is that of exaggerated scenes from television documentaries. When I discovered that most of the work by Indian scientists on wildlife and conservation of India is making no difference to people (mostly because they are unaware), I decided to use the easiest way to bridge the gap: through humour and art.

Second speaker is Ameen Haque from The Storywallahs. In what he calls his past life, he worked for 18 years in Advertising and Brand Strategy Consulting. Ameen also has a background in theatre and now works as as storyteller for The Storywallahs.

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Finally, we have Ajay Dasgupta, the founder of The Kahani Project, who also has a background in theatre and believes listening to stories is a fundamental right of children. His team works to capture stories in audio format and make them accessible.

I will now invite them to share their thoughts on the points described above. Each panelist will respond to the questions using a different medium: Arjun will comment with text and images, Ameen will comment with video and Ajay will comment using audiobytes. The idea is for each storyteller to use the medium and language they use for their own storytelling: cartoons, body language and audio respectively, as we explore how this choice mediates how they conceptualize change. I will act as a moderator and comment on common themes in the light of Paul Ricoeur’s characteristics of narratives.

1. The Power of Storytelling

What makes it a powerful vehicle of communication?

“narrative attains full significance when it becomes a condition of temporal existence” Time and Narrative

The first characteristic of narratives according to Ricoeur is: the ability to bring independent elements and episodes together into a plot within a specific context and time. The relationship between time and narrative is addressed by the philosopher in his work 'Oneself as Another,' in which he frames narratives as the most 'faithful articulations of human time'. This leads to an understanding of time as a framework where we can locate unique events and patterns, trajectories and sequences. Our three storytellers comment on how stories are an effective mean to communicate information, and how this information resonates because it can be located in the frame of our human existence.

Arjun: Storytelling really is the nascence of any communication technique. As kids we were all told stories with bees and birds, which spoke and thought. The moral life lessons and similar “information” were served to us on these fascinating platters.

Dugongs are closely related to whales and dolphins. They are peaceful mammals that swim around gracefully and feed on sea grass.
They are categorized as “VULNERABLE” because there are not too many of them left in the world.

Find full cartoon here

At some point in life, we all seem to stop appreciating the power of storytelling. Plain reporting of information has been done to death. Even an amazing discovery written as a formal report will fail to excite audience. It is time we all get back to appreciating stories. They sell. Movies generally do better than documentaries don’t they?

Ameen:

Ajay:

2. Storytelling as a vehicle to make change

How and where does change happen?

“All action is in principle interaction [...] change happens through interaction, as others are also encouraged to change” From Text to Action

The second characteristic of narratives is how the episodes in our narratives involve contingencies that will be shaped and reformulated through the development of the story. The narratives are constructed in such a way that induce us to imagine possible events in the future and how we would act in said circumstances. This characteristic is supported by Ricoeur's understanding of the 'self' as an 'agent', who can act and influence causation by taking initiative or interfering[2] in the story. Even if the listener cannot necessarily influence the outcome of the story (unless it is participatory storytelling), it triggers thoughts about its capability to act and its ability to change future realities, as he imagines himself n the situation of its characters. This out-of-body experience is what turns story into experience.

Our storytellers comment on how stories can influence and activate our agency and enable listeners to act towards creating change.

Arjun: Of course! Like I said, it is easier to influence people when you are not being preachy. Storytelling sidesteps the moral high ground that change makers are often blamed to occupy and takes a pleasantly shrewd path, as silly as it may sound.


#2: Increase in wildlife tourism has been brought about by the increasing population of the ‘Tourist’. This species is easy to recognize (see figure). The species has created an ecosystem of its own. It eats any kind of high or low profile food. Lives in resorts. Seeks charismatic animals like the tiger. Its daily activity involves excessive use of its camera. This species facilitates wildlife tourism	#9: Wildlife tourism is an excellent way to expose people of India and abroad to its rich natural heritage [...] We definitely need to regulate the number of tourists to avoid crowding in the forests, but we also need to educate tourists, especially the first-timers, about wildlife and its conservation. The tourist can be an important tool in conservation – let’s not let it go waste!"

#2: Increase in wildlife tourism has been brought about by the increasing population of the ‘Tourist’. This species is easy to recognize (see figure). The species has created an ecosystem of its own. It eats any kind of high or low profile food. Lives in resorts. Seeks charismatic animals like the tiger. Its daily activity involves excessive use of its camera. This species facilitates wildlife tourism

#9: Wildlife tourism is an excellent way to expose people of India and abroad to its rich natural heritage [...] We definitely need to regulate the number of tourists to avoid crowding in the forests, but we also need to educate tourists, especially the first-timers, about wildlife and its conservation. The tourist can be an important tool in conservation – let’s not let it go waste!"

Find full cartoon here.

To the question of where we locate change, it depends on what this change is. Through my work, I often target individuals and smaller communities (say students, villagers etc.). I don't necessarily grab my paintbrush and declare that I will change the world. My idea of change is a tailored, targeted and therefore an efficient influence on individuals.

Ameen:

Ajay:

3. The role of technology in storytelling

How does technology influence and impact your work?

Ricoeur’s thoughts on the relationship between text and action, makes us reconsider how we think about ‘text’ and how this reading can be applied to technology. According to him, the distinction between text and action is not at the linguistic, but at the discursive level. This is how he differentiates language from discourse:

	Language	Discourse
Structure	A system: timeless and static	Located at a given time and moment
Composition	A sequence of signs	A sequence of events that describe, claim and represent the world
Meaning	Refers to signs	Refers to the world
Communication	Provides codes for communication. Necessary but not sufficient	Communicates

Using these working definitions, we can understand the medium as a language: a system that provides us with signs and codes for communication. A creative use of language and mediums will hence, enable us to create narratives and produce meaning (which will be generated and negotiated by the audience). Technology is in this case our language, and how each storyteller uses it determines new ways to create meaning: experiences, connections and associations with and within their stories. We now ask them if/how the use of this 'language' mediates and impacts their work.

Arjun: Technology is the best facilitator in the realm of my science-art-communication. I depend on it extensively, to first educate myself. Then to create artwork (computer, tablet, smartphone). And then eventually I depend heavily on social media to broadcast my work. I will definitely credit the power of technology for fostering and enabling effective communication.

# 11: The story of Ajoba was carried far and wide in newspapers, television news and the internet. Find full cartoon here.

In my capacity, I feel most confident targeting students and urban youth. But thanks to the power of social media, putting my work out there has grabbed the attention of change-makers who are capable of things that is beyond my scope. This has led to collaborations through which the reach has become wider. Teachers use my art work in their classes, some organisations are using it in forest department buildings to educate visitors, some local groups have translated my work into regional languages.

Ameen:

Ajay:

4. Translating awareness into action through stories

Can you guarantee the ideas and values imbued by the story translate into action in the public space?

“what must be the nature of action...if it is to be read in terms of change in the world?” From Text to Action

So far they have told us about the power and content of stories. However, we have yet to find out what is it in stories that make listeners translate fiction into real life action. Ricoeur's final characteristic of narratives points us in the direction of empathy and interpretation.

Like discourse, action is open to interpretation. He posits that characters of our stories rise to the status of ‘persons’ when we evaluate their actions, including their doings and sufferings. This ethical verdict determines the identity of the character in the eyes of the audience (above any other physical or emotional characteristics) and this is what ultimately adds meaning to the events of the story, as it inspires the audience to emulate or reject this behavior through their actions.

We asked our storytellers their thoughts on how to translate stories' messages into meaningful action, or if it was even possible to guarantee this transition to begin with:

Arjun: I don’t [know]. One never does, I feel. But a lot of good awareness programs have made me change little things in my life. The people or groups who initiated those campaigns don't know of this, do they? This is somewhat similar. I believe that even if ONE person in the thousand who view my work gets influenced into making little changes, then it was worth my time and effort.

Ameen:

Ajay: (Ajay commented on the impact of stories while we were discussing how to gauge the impact of his work. In our first conversation he said: "Change is happening but there are no tests that can measure it and quantify it." and he elaborates on this idea below:)

5. Influence of stories on citizenship and political participation

Can the power of stories be leveraged to instill a sense of responsibility in the audience?

"You can only achieve power in common by including the opinions of as many people as possible in the discourse"

Finally, as stated in the brief of the project on methods for change, we are also interested in defining how political participation should be manifested in the public space. Ricoeur frames political action as a result of discourse and political deliberation.For a brief discussion of the relationship between storytelling and our political identity visit Part 2 of Storytelling as Performance.)

This last section captures the storytellers' point of view on how stories may affect our sense of citizenship and political responsibility.

Arjun: We are living in a society which is becoming increasingly insensitive and arrogant. There seems to be no time to stop and see the big picture: what are we doing? are our demands and lifestyles sustainable? Is the future generation secure? Impacts of our actions on the natural world.


#1: Most of us love seafood. And why shouldn't we? It tops the charts as some of the most delicious delicacies in the world! It so happens that we rarely think about what goes on “behind-the-scenes” and take many things for granted. The story behind how food reaches your plate is quite a scary one!	#12: So next time you feel like a getting a seafood dinner, do it with some perspective.

Find full cartoon here

Ameen:

Ajay:

Closing Remarks

I hope you enjoyed reading, watching and listening these three wonderful storytellers share their ideas on technology, interpretation and action. The question that remains unresolved is whether the effect of the story is shaped by the use of technology or not. At the end of the day it is the interpretation of stories -more than what it is said and how it is being said- what will determine the sustainability of these intents for change. The answers of our storytellers reinforce the notion that technology is a system, a language, a medium that transports our messages and intentions, but that inherently lacks the ability to provide guarantees for action and sway users into a lifestyle of responsible citizenship the second they pull out from their cartoon, screen or mp3.

The box below includes a quick run through the main ideas discussed throughout the post:

1. On the power of storytelling:

Arjun argues that storytelling is the origin of all communication techniques, and this makes it extremely attractive for the public.
Both Ajay and Ameen bring up the ability to influence behavior, shape the minds of people and transmit experiences, values and beliefs.
Both also brought up how dominant religions, ideologies, markets governments use storytelling to build movements and sustain their support
Finally Ajay comments on the issue of access: stories are powerful yet only a small share of stories are being told Hence, the need for this method to become more pervasive.

2. Storytelling as a vehicle for change:
Each storyteller locates change in different yet complementary spaces:

Arjun believes it must occur at the community level and hence the approach (stories) must be tailored and targeted in order to achieve an effective influence. His approach to change is very contextual.
Ameen locates it at the behavioral level; in our ability to make decisions and choices. His approach to change is based on how we use information from stories to interact with our surroundings.
Ajay locates it at the value level: He believes stories should influence us to adjust our values and only then, we will shape our behavior accordingly.

3. Role of technology:
We approached technology as a 'text' and as a 'language' that creates new possibilities for meaning and interpretation.

For Arjun and Ajay, technology enabled them to connect with other organizations and increased possibilities for partnerships and collaborations.

The three of them believe technology is an accelerator of the journey of stories and that it enables them to reach a larger audience.
Ameen argued that each medium requires different fluencies, and that the language of each medium should be adapted for the story. For example, a story will be told in different ways if using body language, video, audio, etc. He uses the example of the Twitter adaption of the Mahabharata.
Ajay closes by noting that although technology enables, it cannot replace the storyteller.

4. Translating awareness into action

Arjun and Ameen comment on the power of effectively and positively influencing one person. They believe the impact will exponentially spread and grow through that person's network or community.
Arjun believes you can guarantee it will turn into action.
Ameen believes you need to move them and inspire them through your characters to the point they feel they can be the hero of that story and act accordingly.
Ajay takes a more pragmatic approach towards action and shares some of the activities The Kahani Project uses to complement his storytelling sessions, such as: story-thons, story-booths and interactive storytelling, where they engage the audience in the production of their own stories.

5. Impact of storytelling on citizenship and political participation

Arun and Ajay believe this will come as a result of self-reflection and an evaluation of our impact in the world.
Ameen believes effective stories transmit the 'responsibility of action' through rhetoric. He uses the example of the popularity of India Against Corruption movement.
Ajay believes storytelling is a humanizing force that has the power of healing. He recommends institutions should utilize this method to spread confidence and inclusion among society and particularly with excluded groups.

Footnotes

[1] Semiotics is defined as the study of signs and symbols and their use or interpretation. It is the study of making meaning and is essential to understand communication processes. While we will not look at any specific semiotics theory, we will focus on how stories create meaning through different signs and mediums, and how this meaning can be leveraged for making change.

[2] Refer to Stanford Encyclopedia of Philosophy’s page on Paul Ricoeur and the section on ‘Selves and Agents’ to learn more about how action is mediated by causation, interference and intervention. Some interesting thoughts that inspired the above post

“What must be the nature of the world … if human beings are able to introduce changes into it?. Ricoeur adopts the analysis of interference or intervention that G. H. von Wright gives in Explanation and Understanding, and shows that for there to be interference, there must be both: an ongoing anterior established order or course of things and a human doing that somehow intervenes in and disturbs that order. Moreover, interference is always purposeful. Hence an interference is not merely ascribable to an agent. It is also imputable to the agent as the one whose purpose motivates the interference.”

“The second crucial question about action is “What must be the nature of action … if it is to be read in terms of a change in the world?” Ricoeur argues that every action involves initiative, i.e., “an intervention of the agent of action into the course of the world, an intervention that effectively causes changes in the world” (Oneself as Another, 109, translation modified). Initiative requires a bodily agent possessing specific capabilities and vulnerabilities who inhabits some concrete worldly situation.”

Sources:

Dauenhauer, Bernard and Pellauer, David, "Paul Ricoeur", The Stanford Encyclopedia of Philosophy (Winter 2012 Edition), Edward N. Zalta (ed.), URL = <http://plato.stanford.edu/archives/win2012/entries/ricoeur/>.

For more details visit https://cis-india.org/digital-natives/making-change/multimedia-storytellers

Mrutyunjay Mishra - India Online: Measuring, Understanding, and Making Decisions about Internet in India (Delhi, September 01, 6 pm)

sumandro — 2017-08-29T10:18:51Z

With great pleasure we announce that Mrutyunjay Mishra, co-founder of Juxt-SmartMandate and India Open Data Association, will be the speaker for the September #FirstFriday event at the CIS office in Delhi. Mrutyunjay is a recognised expert in data-driven decision-making and a leading commentator on Indian consumer behaviour. His talk will focus on the evolution of measurement of users and activities in the Indian telecommunication and online market sectors, and will highlight the critical challenges and opportunities faced by public and private entities in reliably and timely measuring, understanding, and making commercial and policy decisions about 'India Online'. If you are joining us, please RSVP at the soonest as we have only limited space in our office.

Mrutyunjay Mishra

Co-founder, Juxt-SmartMandate, and co-founder, India Open Data Association

Mrutyunjay is a recognised expert in data-driven decision-making and a leading commentator on Indian consumer behaviour. At Juxt Smart Mandate he oversees key account management, custom solution development, new product development, alliances, and ready-to-go market initiatives.

In his career spanning more than 20+ years, Mrutyunjay co-founded JuxtConsult and successfully merged it with Smart Mandate. Prior to that, he worked in a number of leading organisations including IMRB International (Kantar, WPP), IDC India (IDG Group), Convergys India Services, Annik Systems (Quatrro) and ASHA (a rural development NGO).

At various points in his career, he headed large volume data analytics, consumer research, strategic business research, quality projects, usability studies and change management projects. He has had considerable exposure to projects in a diversity of domains – ICT, media, Banking, Financial Services and Insurance (BFSI), fast-moving consumer goods (FMCG), pharma, healthcare, consultancy services, government, social development and public administration. He boasts functional consulting experience in implementing dashboards and reporting solutions in enterprise resource planning (ERP) environments.

He is involved in other compelling initiatives around analytics-driven health solutions, learning over education, digital marketing, and sustainable livelihood. He is the founding member of Centre for Marketing in Emerging Economies (CMEE) at IIM, Lucknow, an academic initiative to produce original research and attract collaboration for marketing theory creation. He is also the founding member of two other open sandbox projects, India Open Data Association (IODA) a non-profit company ‘to create, incubate, support and promote sustainable open data projects’ and Janwaar Castle Community Organisation (JCCO), a unique ‘initiative around learning over education and sustainable livelihood’.

He spent his formative years in Sambalpur (a small town in Odisha) University Campus, where his father was a professor. He is a graduate in commerce and a postgraduate in advertising and marketing. He loves dogs, likes reading, is a movie buff, collects stamps and matchboxes, enjoys being a weekend cook and likes travelling.

Twiter: @M2Od

RSVP

Location

For more details visit https://cis-india.org/raw/firstfridayatcis-mrutyunjay-mishra-india-online-measuring-understanding-and-making-decisions-about-internet-in-india-delhi-sep-01

Mock-Calling – Ironies of Outsourcing and the Aspirations of an Individual

Sreedeep — 2015-08-06T05:00:33Z

This post by Sreedeep is part of the 'Studying Internets in India' series. He is an independent photographer and a Fellow at the Centre for Public Affairs and Critical Theory, Shiv Nadar University, Delhi. In this essay, Sreedeep explores the anxieties and ironies of the unprecedented IT/BPO boom in India through the perspective and experiences of a new entrant in the industry, a decade ago. The narrative tries to capture some of the radical hedonistic consequences of the IT-burst on our lifestyles, imagination and aspirations delineated and fraught with layers of conscious deception and prolonged probation.

best start (the advertisement)

In the darkest hours of night, they remain awake serving some other continent across the oceans.
The sparkling exterior complements the sleeplessness.

Colorful half-pagers listing job openings in dedicated sections of dailies for the ‘educated’ and ‘experienced’ have been common in post liberalized India. When the eyes cruise through the various logos and offerings of the MNCs in these over populated pages, one gets reminded of a decade when the front, back, and inside pages of newspaper supplements overflowed with job offerings in the lowest ranks of the IT. BPO vacancies which littered the folios primarily sought to lure fresh college pass-outs ‘proficient in English’. Back then, one was yet getting familiar with names such as ‘Convergys’, ‘Daksh’, ‘Global-Vantage’, ‘EXL’, ‘Vertex’. It made one wonder why they needed so many people to ‘walk-in’ week after week, and how they made thousands of ‘on the spot offers’ with ‘revised salaries’ following ‘quick and easy interviews’ and ‘fastest selection processes’. What these selected people actually did, once they got in, was another mystery altogether.

Some of these MNCs promising nothing short of a ‘best start’ to one’s career, that too with the ‘best starting salaries for a fresher’, often came to college campuses for recruitment. They conducted large scale interviews and generously granted immediate offer-letters to final-year students, at the end of each academic year. I happily overlooked the (fine) print, the text, design, and all the other details of these BPO ads. In fact, I never bothered to figure out what the acronym meant till such time when I was in desperate need for a gadget make-over. My age old Range-Finder camera deserved to be disposed and displaced by a Digital SLR. That was the summer of 2003...

The iconic ship building of Convergys – one of the first amongst the many that stood alone fifteen years ago, surrounded by far-‐away sketches of multistoried constructions and a cyber-‐hub that was yet to be born and the eight lane highway leading to Jaipur, about to be built beside it.

say something more about yourself (the interview)

Call flow and traffic flow is fast and furious both inside and outside such centers of info-exchange and mega-data transmissions every second every day.

“You have mentioned in this form that your aim is to ‘do something different’. How would you relate that to your decision to work in a call center?” I was asked.

I had given more than couple of interviews, to get rejected on both occasions, and by then had realized what exactly they preferred to hear and the kind of profile that they wanted to hire. I was in no mood to miss my lunch and waste another day in the scorching heat traveling to one of these hotels where the interviews were conducted. I was tired of waiting for hours sipping cold water and looking at formally dressed men and women being dumped from one room to another – going through a series of eliminating rounds before reaching the interview stage, when they politely conveyed “…thank you very much, you may leave for now, we’ll get back to you…”, especially, to all those lacking a ‘neutral English accent'.

On the first occasion, I took great pleasure and interest in observing every bit of it. On the second, I was getting a hang of it. On the third, I felt like a school kid appearing for an oral examination at the mercy of the schoolmaster and was perennially requested at every step to say something (more) about oneself. But, I had no grudges. Neither the posh ambience nor the polite attitude of the employers towards hundreds of candidates walking-in everyday was comparable with the interview-scene of Ray’s ‘Pratidwandi’ [1]. The scene was acting out in reverse. Now they needed us (in bulk) more than we needed them. Any English-speaking dude eager to believe in the promises of the new-age-profession, even with less or ordinary qualifications, or with no desires to seek further qualifications, was in great demand, like never before.

On the fourth occasion, I thought that I had my answers ready.

“Well, your CV suggests something else. Why don’t you contemplate choosing a creative profession?”

The extra curricular activities’ column on my CV was getting reduced in size with each passing interview that I chose to face. Later I felt that I could have said something else instead of answering, “Madam, I am from a middle-class family, where creativity is not given much space beyond a point.”

I was reminded that I should use her first name instead of uttering ‘Madam’ repeatedly. “But, most of the creative minds come from the middle-class background”, she refuted.

“May be I don’t have much of confidence in my creative abilities.”

The conversation continued for quite long. I did not fall short of sentences to cover up this process of conscious deception. She was busy evaluating my English and was possibly overlooking the content of my answers while making points on a piece of paper as she kept asking questions regarding hobbies, movies, etc. I was asked to listen to men talking in American accent and was instructed to choose between options that summarized the probable conclusion of their conversation. Then I was asked me to wait outside.

The interview with the Senior Process Manager from Pune was supposedly the last round, I was told. A charming voice from across the table made me feel as if he had been waiting to hear from me since the time we met long ago, “So, how is life?”

“Great Sir”.

“Great? You don’t get to hear that too often. Okay, please say something about your self.”

There seemed to be no end to this essential inquiry about ‘the self’ at any stage! I started with my name and ended with my ambition, which was to make a career in a call center.

He must have found it useless to discuss the work profile with me. Truly, I had no idea about what I was supposed to do on the deck. But, I did not miss any chance to convey how keen I was to learn and deliver. This was followed by a discussion on salary, which was short, because as a fresher, I was in no position to bargain.

While passing the offer letter, the HR lady formally made a point to emphasize the formal dress code in the office. Looking back, I presume it was my appearance that prompted her to state the code. With the hair almost touching the shoulders, and a face not shaven for more than a month, the loose fit denims incapable of keeping the shirt tucked, I must have made a sufficient impression to instigate concern in her mind, although unknowingly. Jaswindar (the man who thought smoking bidi in the lawns of the corporate cathedral is quite cool) replied, “I don’t have any formal wear. Does the company pay any advance for buying some?”

Cyber Hub @ midnight – the nerve centre of several corporates.

what if they find out (the first day)

Even sky is not the limit. The exchange of information and its pace defies border – political or physical.

A cold current ran through the spine of several candidates, especially the first timers, with every signature they put on the bottom left of each page of the agreement of the terms and conditions that required them to be graduates. Obviously, quite a few of them were not graduates. What if they found out that they were not? But they did not. I guess, they never cared to verify the certificates enclosed in the pink file. Nor did they care to figure out what happened to those tax-forms, provident fund forms, insurance forms signed and submitted by the 124 employees joining job on the 9th of June. Lengthy spells of instructions related to form-filling on the first day were forgotten, as most of them were happily distracted or disinterested. The crowd was busy checking out each other – the vending machine and its options, the fancy phone and its features – also enquiring or narrating previous call center experiences, the hassle in missing or getting the first pick-up for the day...

While these strangers were desperate to know or let the others know ‘something more about themselves’, the junior officials instructing us ‘where to tick’, ‘what to remember’, ‘how to write’, ‘when to stop’ were not in a position to exhibit how irritated they were with the tough task of managing so many recruits. Things got even worse with the daylong induction lectures on training, transport, finance, assets, ‘our motifs’ and ‘your expectations’, ‘your contribution’ and ‘our expectations’. Thankfully, there was good lunch, free internet access (quite unthinkable in those days of expensive cyber cafes) and AC cabs to follow. I fancied my relief from the heat and hostel food for the next few weeks of my paid holiday without any sense of remorse.

The Convergys building (now taken over by Vedanta) on a full moon night. The plush lawns used to be a breeding ground for generating dust haze. The compound is highly protected/exclusive zone. Epitome of global connectivity ensures complete disconnection with the local surroundings.

my camera vs their camera (getting trained)

The ever-expanding city with all its imposed notions of urbanity on an area essentially rural leaves no scope for the evolution of the public space. On the contrary, any space outside the strict confines of these gated nations/notions invite threats of the highest order or at least it is perceived to be so.

What if they find out? No, they didn’t.

For the next one and a half months, we loitered around in the mornings, nights, evenings, and graveyard shifts of the classrooms and cafés (though not in every corner as mobility was highly restricted and under severe surveillance), at times enjoying and at times sleeping through the training sessions, impatiently waiting for the salary to get transferred to the Citi Bank account which they had opened for us to be swiped-out the moment the money arrived. Their surveillant eyes were not technologically advanced enough to guess the respective reasons to take up the job casually and remain appointed before absconding. A host of young fellas kept counting the number of day remaining:

While the trainer with 3 kids in 7 years (now needing one more) with a ‘do it or I’ll make you do it’ attitude reminded us that prostitution is oldest customer care service, and the role of a customer care executive is one of the most prestigious ones and definitely not deplorable just because we work at night (as do the docs and cops).
While listening to the trainees whose primary interests varied from stock exchange to cooking for the wife to horse breeding and extending till the ‘search for truth in Himalayas’. In a free speech session in VNA (Voice and Accent Training), fitness was synonymous with Baba Ramdev for some folks and euthanasia meant mass-killing. And what about capital-punishment? “Would have known if I attended the college debates”, someone proudly said. The trainer was kind to say “Then talk about censorship”. The girl with colored hair was quick to question, “Is that an automated cruise?”
While cruising through the consonants, diphthongs, vowel sounds, and imported ‘modules’, rapid ‘mock-calls’ and learning to intonate. We bit the ‘B’s, kissed the ‘W’s and by the time we rolled the ‘R’s, reached the soft ‘T’s and faded ‘P’s, I felt that the next big revolution was here. Tongue, lip, throat, teeth tried their level best to ape the ones across the Atlantic to the norms of their phonetic culture.
While obviously not uttering the obvious that this entire system was a consequence of service being subcontracted to places where establishment and labour costs were way more cheaper.

Walls can guard the flow of trespassers but the walls can rarely be guarded against the practice of public urination. An employee relieves himself in the middle of a graveyard shift on his way back after a quick smoke during the miserly half an hour break.

keeping balance (the absconding case & the attrition list)

The building came first as isolated blocks of self-sufficient units generating its own electricity and meeting its own needs. The infrastructure external and essential to its sustenance is still in its nascent stage.

In between the lines of the Punjabi beats in the moving cab or Pearl Jam playing on the i-pod in full volume to resist the former; before and after ‘hi bro’, ‘hey dude’, ‘yo man’, ‘yap buddy’; from weekend masti to an inspirational night-out, we constantly juggled with call-center jargon and silently yapped about:

How to revolt against ‘IST’ (Indian Stretchable Time)
Why the ‘pick-up time’ hadn’t been SMSed yet
Why the fucking cab driver did not come fucking five fucking minutes earlier
How often to ‘login’ early and ‘logout’ late
Why the ‘systems were running slow’
What should be the perfect ‘call-opening’ and ‘call ending’
How to handle ‘high call flow’
How to ‘sale’ a product to the ‘disinterested customer’
How to ‘appease’ the dissatisfied ‘enquiring consumers’
How to ‘empathize’ with an ‘irate customer’
How to keep the ‘call control’ while making the customer feel empowered
How to avoid ‘escalating’ the call
How to make full use of the two ‘fifteen minutes breaks’ and one ‘half hour break’
Why not to say – “I am sorry to hear that” – to a recently divorced customer
Whom to give the extra food coupons
What to do to in order to know when your calls are being monitored
How to reduce the ‘AHT’ (Average Handling Time)
How to increase the ‘C.Sac’ (Customer Satisfaction) scores
Why not to take two ‘consecutive weekend-offs’
What to write in the ‘feed-back forms’
Which friend should be referred to get compensated for the ‘referral’ before leaving the job
What else could be done to maximize ‘P4P’ (Pay for Performance)

Soon after swiping the card and clearing the balance, many of us became what they called, ‘an absconding case’ and added our names to the ‘attrition list’. The ‘cost-effective-labour’ (not ‘cheap labor’), stopped coming to office just before ‘hitting the (production) floor’ without bothering to formally say a bye, and without multiplying the hundreds of dollars that their clients had invested in our training and maintenance. Some of us had to get back to our colleges, which had re-opened. The others either complained about the team-leader or the work pressure till the time they got a call from some other call-center across the road offering a slight increment, but the same work. Others changed jobs as they habitually did twice or thrice a year to acquire a new ambience and acquaintances only to get bored yet again. One chap was smart enough to hold two offices simultaneously. The rest either perished without a trace or sat on the same chair hoping to climb the ‘vertical ladder’ by pleasing the bosses and putting more working hours while executing the ‘communicative tools’ and ‘navigation skills’ that they remembered from the training days. They were the ones the industry hoped to retain. They were also the ones too particular about their performance. Habitual consumption and consistent conflicts between the personal mornings/mourning and the professional nights took a consistent toll.

The city sleeps. Metros come to halt. Signs of human existence disappear. But thousands of people continue with the calls in each floor of these buildings answering queries and collecting unpaid amounts catering to a different time zone altogether.

Different floors and different corners of the same floor cater to different clients across the globe.

after-call wrap-up (remains of the flirtatious feed-back)

I-cards hung like nameplates around the neck all the time along with codes that were generated from the distant land. Punching these plastic cards ensured automated entry, strictly confined to those floors where we had some business. Forgetting to carry them required prolonged human intervention to convince the security that we did deserve to get in. Losing it lead to penalty. Hiding/absconding beneath one of the many call center note-pads I found the Separation Clause 4b: “upon separation from the company, you will be required to immediately return to the company, all assets and property including documents, files, book, papers and memos in your possession.”

The termination clause 6.b.i. of one of the appointment letters stated - “During the probation period you are liable to be discharged from the company’s service at any time without any notice and without assigning any reason”. But I guess the employees left the company more often without any notice or assigning any reasons. The company, most often, had no answers for this unwanted discharge to its owners across the oceans. IT abroad/onboard was not advanced enough to predict/prevent people who made the industry look like a make-shift arrangement; a probation that would rarely lead to permanence.

A common sight of fleet of cabs (a service which is outsourced to external vendors) outside the building waiting for scheduled drops and pick-ups.

is there anything else that I can do to help you/me

As the piling debris suggest infrastructural work perennially in progress.

Between the cafeteria cleaned once every hour and the adjacent murky road side dhaba; between the latest cars in the parking lot and the rickshaws waiting for those who couldn’t yet afford to pay the car-installment; between the fiber-glass windows and the jhopris (visible once the curtains were lifted) – new heights were achieved and new targets were set that were globally connected, locally disconnected.

In a site, which is otherwise devoid of consistent water supply, electricity and public transport (running it servers on generators 24X7), the vertical-limits of the translucent fiber glass and false roofs prepare the suburbs. The soothing cubicles confirm to the global standards of ‘how a city ought to look’ from a distance.

Just like the enormous demands of the IT industry, which has created its support sectors (catering, security, transport, house-keeping etc) to stray around the BPOs trying to extract their share of profit, I moved around its orbit as well for some time. Why and how there is a bit of BPO in most my creative endeavors and in the purchase of digital devices between 2003-2008 doesn’t require any further explanation.

I got better and better with my mock-calls.

Surrounded by the debris of development and standing tall with its emphatic presence, such an imposing architecture seems like a myth that constantly challenges the harsh realities that envelop it. The pillared peak is so representative of its desire to remain connected with the ‘distant-impossible’ 24x7.

Endnote

[1] The protagonist in the film violently revolted against the lack of basic amenities in the interview-space and against the idea of calling so many people for just a couple of vacancies, when people were expected to be selected not on the basis of merit, anyway.

The post, including the text and the photographs, is published under Creative Commons Attribution 4.0 International license, and copyright is retained by the author.

For more details visit https://cis-india.org/raw/blog_mock-calling

Mobilizing Online Consensus: Net Neutrality and the India Subreddit

Sujeet George — 2016-09-27T04:52:35Z

This essay by Sujeet George is part of the 'Studying Internet in India' series. The author offers a preliminary gesture towards understanding reddit’s usage and breadth in the Indian context. Through an analysis of the “India” subreddit and examining the manner and context in which information and ideas are shared, proposed, and debunked, the paper aspires to formulate a methodology for interrogating sites like reddit that offer the possibilities of social mediation, even as users maintain a limited amount of privacy. At the same time, to what extent can such news aggregator sites direct the ways in which opinions and news flows change course as a true marker of information generation responding to user inputs.

Introduction

It is almost an Internet truism that the comments section on any website is the cesspool that festers the basest of human instincts. Insults and abuses abound, users ‘call out’ each other’s opinions, their choice of words and, on a ~~bad~~ regular day, even each other’s parentage. The spectre of online anonymity, it has been suggested, affords the possibility of channelling opinion without being accountable for it. This is the more cynical outlook on how online opinion forums function; a viewpoint which although credible is limited as it sidelines the more engaging aspects of these forums. Such an interface dynamic has historically offered two modes of checks and balances: the original content to which users commented on was determined (and often written) by the administrators of the website, and in many cases the comments were moderated by those who ran the website.

Social news websites in the age of Web 2.0 have radically altered the means of production of content. By handing over to web-users the keys to the content generation storehouse, news aggregator websites like 4chan and Reddit have supposedly democratized the volume and direction of news flow. Users create (and recycle) content on which other users comment and add more content through memes, sharing of links, pictures and videos. Somewhere along the line, the original post (op) may trigger more specific discussions.

The content generated on a news aggregating website like Reddit can thus, theoretically, range across a broad spectrum. From discussions on current technology and sharing of world news to more specific conversations on gardening or anime, the website brings together diverse interests under a singular platform. Topic-based posts and discussions are categorised into subreddits, subcommunities which converge around similar interests. Thus, a subreddit like /r/cricket may serve as a platform for cricket enthusiasts to share news and views on the game. These subreddits together constitute Reddit as a whole. Only registered users can post submissions or comment on other posts, although unregistered users can access the submissions without being able to comment on them. Registered users can upvote and downvote both the posts submitted and the comments posted by other users.

Any registered Reddit user can create a subreddit to initiate submissions and discussions on a particular area of interest. Reddit has a series of default subreddits, including /r/AskReddit, /r/books, /r/history among others. When an unregistered user accesses the website they are likely to see the current top-voted posts from a combination of the default subreddits. The voting system is inextricably linked to visibility: the more the upvotes a post receives, the more likely it is to be top of the list on the self-proclaimed front page of the internet. The posts are thus sorted as a combination of top-voted submissions from an assortment of default subreddits. Comments on specific posts also follow a similar voting logic whereby users can upvote/downvote a specific comment based on how useful or relevant they find it to the original post. Registered users can curate their own page by subscribing to subreddits of their own interest, and unsubscribing from the default ones.

Being a registered user entails choosing a username under which a user’s submissions and comments are collated. Every user comment receives an aggregate score which is the sum of the upvotes and downvotes the comment has received. The cumulative comment scores for every user, called karma, is visible to every other user, and is often an indicator of the level of (in)activity of a specific user. Karma scores are the veritable fiat currency of the reddit space, with prolific users being visible on multiple popular threads attempting to scale their karma aggregate through comments that employ a combination of wit, hyperbole, cliché and outrage.

Reddit with its two-way dynamism—the users are the creators of content and the very people who comment on it—seemingly throws open the spectrum for content to be self-generated and moderated. Every subreddit has a set of moderators who attempt to maintain a modicum of direction amidst the chaos. Moderators are often users who are active on that particular subreddit, or have volunteered (or have been chosen by the subreddit community) to take up the task of maintaining the decorum and coherence of the subreddit. Reddit’s voting system, where users upvote and downvote submitted content, purports to ensure that the cream can constantly float above the morass. The infrastructural logic of Reddit—an algorithm that ensures that posts do not stagnate on the front page and get regularly refreshed by newer content—seeks to instill a participatory ethos where content created/submitted by users gains traction based on the extent of discussion that it generates among other users [1].

A characteristic of the reddit platform is the Ask Me Anything feature where notable individuals set a pre-determined time slot to answer questions raised by users of a subreddit community. The AMA format offers an interesting take on the possibilities of public engagement and publicity in the virtual domain. A unique feature of reddit, the popular AMAs are held on the default /r/IAMA subreddit. The earliest AMAs were coordinated by the founders as well as employees of the website; to an extent this is true even today although in recent times the public relations team of various celebrities have coordinated AMAs for their clients. It remains one of the most popular modes of user engagement, ironically functioning through external, mediated mechanisms. Most AMAs serve a dual purpose: celebrities offer to answer questions when they are ‘in the news’ or when they wish to publicize a new venture, which also serves as an endorsement of the popularity of the reddit platform in reaching out to a wide, primarily North American, audience. An early instance of an acknowledgement of the reach of the reddit platform was an AMA conducted by/for Barack Obama as he sought to be re-elected during the 2012 U.S. Presidential elections. Other notable ‘celebrity’ AMA sessions include those by Bill Gates, Madonna, and Edward Snowden. While celebrity AMAs remain a popular feature, the AMA format itself is utilised even by relatively less established personalities who have their own unique story to share. While /r/IAMA remains the default subreddit used to reach out to the reddit community, specific subreddits often conduct their own AMAs with personalities relevant to the group.

The India subreddit /r/India, the forum for content “directly about India and Indians,” has been a part of Reddit since 2008. At the time of writing this essay there are over 55000 registered Reddit users (including this writer) who subscribe to submissions posted on /r/India. Of course, there may be many more who ‘lurk’ around, a term for those who may not have subscribed but view submissions posted on the subreddit by visiting the subreddit page. /r/India typically draws in over 2 million page views every month. Over time the community has developed a vocabulary of its own, which is often self-referential and draws on submissions and comments that have been made at an earlier time. Many prolific users with characteristic usernames are recognized by fellow users, the sociality perhaps further strengthened through the annual city-based meet-ups that are planned as part of a larger Reddit tradition.

This essay looks at the mobilization of community opinion on /r/India on the issue of net neutrality, the efforts made by some of the users to raise awareness about it, and the ways in which the community responded and reacted to a wider online movement that sought to maintain a more egalitarian approach to Internet access and availability. Drawing on an analysis of a few posts submitted during a period that witnessed a flurry of activity in connection with the debates around net neutrality in India, the essay attempts to sketch out the contours of the debate around the axis of online activity and participation. It seeks to ponder on the extent to which a forum like the India subreddit offers the possibilities of a civic participation, of mobilizing public opinion and contributing to the decisions undertaken by policy makers. How do purportedly diverse online communities interact, draw consensus and stake a claim to the decision-making processes that involve multiple stakeholders often with conflicting interests?

The Social in the Virtual Rear-view Mirror

The form of any subreddit, with its defined purpose and rules of submission, ensures a certain coherence even amidst the cornucopia of memes, images and other web links that may be shared and commented upon. The governing logic of a particular subreddit accords it a certain hue, which most users attempt to conform to or occasionally subvert. The specificity of any subreddit, thus, is a mutually constitutive process where the original tech-interface guidelines are negotiated by the content submitted by users of the subreddit.

Source: https://www.reddit.com/r/india/comments/4s5bpn/tragedy_of_india/.

User behaviour on new media platforms can be understood as a virtual manifestation of traits that are exhibited in the domain of the social in real life. Consider the discussion sparked off by a post that was submitted about 4 weeks back, and which has catapulted to the top of the all time top voted submissions on the subreddit [2]. It contrasts the shoddy construction by the Maharashtra government in 2013 of a section of a fort staircase, with the more stable lasting section built by Shivaji in the 17th century. The user who posted the image commented on the dubious nature of infrastructural work in the present day, blaming corruption for the disparity in the quality of work. Juxtaposing historical nostalgia with an apathy about the present state-of-affairs, the comments and discussions around the post veered from questions of the feasibility of implementing older construction methods, to the widespread nepotism and corruption prevalent in public work contracts in the present day. One user remarked, “I'm guessing Shivaji didn't hand out the contracts for building his forts to the lowest bidder.” Another chimed in that “[no] tender is clean. It's often created, mapped, prepared and executed by the company and middleman willing to shell out the most to the bureaucrats and politicians.”

A popular motif on many submissions on /r/India is a lamentation on the tangled mess between the bureaucracy and legislature. It extends the generic urban middle class antipathy towards governance and its deep suspicion of the probity of the administrative processes of the Indian State. One user-comment tried to explain the popularity of the submitted post—a common indicator of content popularity on Reddit is the number of upvotes it receives and the extent of user participation through comments—to the highly ‘relatable’ nature of the submission.

The character of an online forum, while being shaped by diverse user behaviour, is invariably crystallized by the more dominant modes of representation. The anonymity afforded by the online medium and the potential infinitude of the range of submissions should theoretically stretch the spectrum of representations. Yet user behaviour often conforms in a bid to confirm its own shared identity within the group. What is then understood as relatable is not necessarily a universal, but merely an accommodation of difference through consensus. In the following sections I attempt to make sense of the processes through which such a consensus is drawn by considering the trajectory of discussions on posts pertaining to debates on net neutrality [3].

The Anatomy of an Online Mobilization

The discussions around questions of net neutrality, Facebook’s Free Basics, differential data pricing, and restricted access to OTT services have captured the Indian public imagination in the last 18-odd months. Multiple consultation papers shared by the Telecom Regulatory Authority of India (TRAI) have served as a rallying point for domain experts, media policy analysts and the general public. The series of consultation papers and the questions that have arisen over specific practices of telecom companies are imagined through the essay as a single event punctuated by temporal fissures. It has its own prehistory, a call to arms, and the eventual (fleeting) redemption. The differing discourse around the issue is contextually singular even if separated by chronology.

On February 8 this year, an /r/India user shared a news report about TRAI declaring zero-rated products as illegal [4]. Months of collaboration among faceless internet users had managed a key victory in what was repeatedly termed a battle to save the Internet. User comments highlighted the scale of the task accomplished as “a bunch of folks on the Internet [stopped] a $300 billion market cap corporation [Facebook] and a bunch of telecoms with strong lobbying capabilities.” Some users could not see past the irony of the Internet itself serving as a means for the public to halt rapacious tech companies in their stride. The David v/s Goliath analogy seemed apt. The task, though, had just begun, as one user presciently noted: “Mobilizing people is hard. Mobilizing people against a better funded lobby, and on a dry technical topic ? really hard. We are probably going to need a dedicated NGO, mailing lists, donations and members for this and similar issues.”

The debates surrounding net neutrality have sparked a diverse range of questions related to Internet access, differential pricing, restraints on technology, impediments to freedom of expression and questions of consumer choice. The range of issues and stakeholders encompassed within the policy regulation has simultaneously atomised and collectivised the problematic of Internet. As an increasingly everyday technology for many urban Indians, Internet usage has carried the possibility of innovative and easy access to a range of services and information while circumventing hitherto static structures of the administrative machinery. Internet usage in the Indian context can be regarded as both a symbol of egalitarianism and privilege; a conflation of the larger ideal of enterprise espoused by the technological boom and a reluctantly understated reflection of the very technology being of limited wider accessibility. The debates on Internet usage through the very medium thus contains some of the tensions that were echoed in the responses to the questions on net neutrality that were raised on the Indian subreddit.

These debates, circulating across news mediums both print and digital, found their way into the /r/India cosmos through efforts to raise awareness about the issue and to bring about a greater collective bargaining momentum to the efforts in the digital space. A post on December 25, 2014 announced the efforts being undertaken by various media practitioners through the creation of the website http://netneutrality.in/ which later became http://www.savetheinternet.in/ [5]. As a submission in the early life of the net neutrality event the post garnered enough attention to find its way into the vocabulary of the subreddit.

It was, however, not until three months later that perhaps the most comprehensive early exhortation came through a post titled Let's fight for Net Neutrality before it becomes necessary. E-Mail the TRAI now [6]. submitted on March 28, 2015 by one of the subreddit moderators. The post called for users to mail the TRAI and join in the efforts to influence upon policy makers on the need for a neutral Internet. User comments ranged from a creating email templates to a brief primer on the meaning and scope of net neutrality. That the public counter fight was still in the planning stage is evident in the numerous user comments volunteering to craft an email template to be sent.

The possibilities of a collaborative enterprise were much more evident in another mod-post, submitted on April 8, 2015 titled Fight for Net Neutrality: The way forward [7]. The post assembled the increasing momentum that the net neutrality movement had garnered in the Indian virtual space. Varying email templates to be shared among peer groups were presented, enterprising users created memes and infographics, while more sinister minds listed out companies that openly flouted net neutrality rules. The aim was not just to organise, but to also synchronize the efforts of a purportedly disparate group of users.

Even as user efforts were directed towards raising awareness about net neutrality among a wider audience, the sheer scale of the task and improbable hurdles on the road where highlighted by some. One post speculated on the connection between the timing of TRAI’s consultation paper and the fact that the Director of TRAI was due to retire in May 2015 [8]. The user feared that “the decision on TRAI proposal has already been made. The public is asked to comment on the OTT proposal because it is required by norm (not sure about law). They are waiting for Mr Khullar to retire, so they can blame him for the colossal backlash that will happen when the proposal is ratified.”

In the next few months the momentum of the movement ebbed and flowed, with diligent users posting regular updates on the progress. Even as the Internet rights discourse on the forum sought to be balanced with the logic of the market, there emerged a series of reactionary submissions that seemed to combine a distrust of large telecoms with the emancipatory spirit of a virtual civil disobedience.

Zero Rating the Zero-Rated Apps

Concurrent with the efforts at the level of governance, /r/India users employed creative means to show their displeasure towards companies who seemed to oppose the tenets of net neutrality. One such instance was when a user galvanised forum opinion to down-rate the Flipkart and Airtel apps on their phones. Flipkart CEO Sachin Bansal’s justification for zero-rated apps as sound business practice was turned inside-out as users gave a zero rating to the Flipkart app on their phones. The impact was ostensibly evident as the daily average ratings for the app saw a sharp fall [9].

Diatribes against telecom companies and their profit-driven enterprise have now become a regular feature on the forum. The mobile network Airtel, which has been at the forefront of the anti-net neutrality lobby, has faced its share of the community ire. Branded Chortel—an (un)imaginative coinage characterizing the supposed thieving policies of the company—the company along with Flipkart has been subject to a series of memes that invoke ridicule and hint at the sense of disconnect between consumers and the products on offer. The image shown above contrasts a popular biscuit brand Parle-G with the recently launched Airtel 4G Internet [10]. It employs Parle’s long unblemished reputation as a brand of reliability; its iconicity a signifier of a purported business of ethics that feels anachronistic in comparison to the business practices of the telecom companies.

Source: https://www.reddit.com/r/india/comments/3r25gr/chortel_four_g/.

The movement to generate awareness about Internet policy also sought to initiate dialogues with administrators who are in a position to ensure that the community’s voices are heard. Thus Independent Rajya Sabha member Rajeev Chandrasekhar did an AMA at the height of the net neutrality discussions [11]. Since the person doing the AMA can choose to answer or ignore from the range of questions posed by the community, the supposed mutuality of participation is often minimal. Nevertheless, Chandrasekhar’s AMA not just points to the interactive (propagandist) possibilities of reddit or any other social media platform but it also asserts the relevance of the medium as a significant domain where policy regulation impacts people whose voices need to be acknowledged. As an entrepreneur who has previously worked in the technology sector, Chandrasekhar symbolizes /r/India’s imagined ideal scenario of a ‘rule of experts’ in matters of governance. That a sitting MP would seek a dialogue with an online forum also hints at the relevance of such mobilizations, where enterprising tech-savvy politicians understand the potential to stir public action through the domain of the virtual.

Consensus in/and New Media

At one level, it could be suggested that the discussions which emerged on the India subreddit around the debates on net neutrality hint at the potentials of virtual mobilization of the public. Social media, the Internet and social networking forums like Reddit could potentially widen the level of information access and dissemination where the early groundwork has been laid by the RTI Act. But at stake in the whole discussion is not merely the extent to which an online community can modify the direction of a policy discourse. Even as the development of a ‘networked public sphere’ has transformed the means of consensus building, the elements of its discontent are difficult to ignore. The formation of a public sphere in a virtual environment presents the possibilities of conformity as much as of consensus.

The discourse around net neutrality on /r/India forum is notable for the wide-ranging consensus that it managed to appropriate from the community. Such a consensus could be interpreted in at least two ways. The form of any subreddit as a forum for all things related to a specific context—be it a common activity, nationality, gender identity—contains within itself the language of adequate acceptance and rebuttal. At the same time, the algorithmic technique of determining the visibility of a post through upvotes and downvotes renders real the possibility of consensus through conformity.

It is more interesting to look beyond the veneer of consensus and question the supposed diversity of the group and its implications, rather than infer collective action as a signifier of the rightness of the action. One could suggest that the terms of the debate, of limiting the control that mega-telecos wield over internet policy in India, offered an easy medium to galvanise opinion on the subreddit. Any nuanced stance will however need to read collective action in relation to the (im)possibility of individual opinion-making in a structured environment of an online forum.

An online platform with a voting system linked to visibility offers a peculiar type of consensus. A majority of the top-voted submissions and comments pertaining to the net neutrality debate on /r/India fall within a broad overlap of consensus linked to a participatory, egalitarian technological ethos which is characteristic of the post-liberalization Indian milieu. The possibility of dissent, or even voicing differing viewpoints, is structured in a limited spectrum since what will be shared/read is inextricably linked to what users understand as acceptable within the forum. Such an understanding can inadvertently suggest a consensus, or worse offer a monochromatic presentation of an issue. This is not to discount the possibility of informed discussion, or exaggerate the ‘hive mind’ of reddit. But the link between visibility and popularity of content often ensures that the nuances of a debate get sidelined and unidimensional. Thus, even though aspects of differential pricing may be understood as a means to wider access, or as a way to open Internet services to the vagaries of the market rather than State whims, such viewpoints find less credibility when articulated within a forum like /r/India [12]. While discussions may emerge which consider the issue beyond the limited rhetoric of free speech and consumer choice, they often get presented in the ‘anti net neutrality’ garb or as afterthoughts to a debate the terms of which have ostensibly been settled [13].

Communicative technologies, as Lisa Gitelman notes, often converge around an overlapping mental landscape that seeks to make sense of an act/event through synchronized ontologies of representation. Consensus in such an instance is not to be seen as a final validation of the community’s stance on an issue. It should prompt us to be wary of the pitfalls of online mobilization that could be travelling in an echo chamber. The task then would not be to debunk actions drawn on consensus, but to be aware of the limits of inclusivity of such online forums [14]. Further research has to consider ways in which individual users negotiate the possibility of presenting an individual stance to the community within interface-induced limitations to the possibility of such an enunciation. This would involve interviews with a pool of /r/India users, examine the types of news outlets and viewpoints that gain credence within the community, look at voting patterns, and perhaps undertake a more thorough examination of a wider range of concerns relevant to the community. This essay has attempted a preliminary gesture towards such an endeavour by picking a particular event and the community’s response to it. Reddit, in contrast to Facebook for instance, offers the possibility of peering into an online space where anonymity commingles with community enterprise and the meaning of accountability is extended beyond individual motive of mere sociality or recognition. As such, it could potentially offer an understanding of online behaviour beyond the limits of the individual-liberal paradigm of action orientation and widen the debate on the functioning of social news websites by being acutely aware of the thin line between the individual and the social.

Disclaimer

The writer has been a frequent lurker on Reddit, and the India subreddit since 2011. Beyond voraciously consuming the submissions on /r/India he does not claim to have contributed in any meaningful manner to the online discussions referred to in the essay.

Endnotes

[1] The literature on reddit is a fast growing domain, with innovative research looking at Reddit’s voting patterns, user behaviour, and news outlets linked to glean an understanding of the news aggregating website. For an examination of questions of identity and anonymity on Reddit see, Shelton, M., Lo, K., Nardi, B. (2015). Online Media Forums as Separate Social Lives: A Qualitative Study of Disclosure Within and Beyond Reddit. In iConference 2015 Proceedings. For an engagement with questions on what motivates Reddit user to contribute see, Bogers, T., & Nordenhoff Wernersen, R. (2014). How 'Social' are Social News Sites? Exploring the Motivations for Using Reddit.com. In Proceedings of the iConference 2014. (pp. 329-344). IDEALS: iSchools.

[2] See: https://www.reddit.com/r/india/comments/4s5bpn/tragedy_of_india/. Last accessed on August 2, 2016. Unless stated otherwise, all links posted hereafter have also been accessed on the same day.

[3] My understanding of social media and the social dimension of new media has been shaped from my reading of Dijck, José Van. The Culture of Connectivity: A Critical History of Social Media. Oxford: Oxford University Press, 2013. For an examination of social media practices see, Ellison, N. B. & boyd, d. (2013). Sociality through Social Network Sites. In Dutton, W. H. (Ed.), The Oxford Handbook of Internet Studies. Oxford: Oxford University Press, pp. 151–172.

[4] See: https://www.reddit.com/r/india/comments/44qddb/trai_to_make_zero_rated_products_illegal/.

[5] See: https://www.reddit.com/r/india/comments/2qcvhp/i_created_a_site_to_educate_people_about_airtel/.

[6] See: https://www.reddit.com/r/india/comments/30lz1p/lets_fight_for_net_neutrality_before_it_becomes/.

[7] See: https://www.reddit.com/r/india/comments/31vvf2/fight_for_net_neutrality_the_way_forward/.

[8] See: https://www.reddit.com/r/india/comments/322iv8/trai_asking_for_feedback_on_their_proposal_is_a/. For Kullar’s own views on the issue, see: http://thewire.in/1624/lets-be-practical-about-net-neutrality/.

[9] See: https://www.reddit.com/r/india/comments/31ykxj/flipkart_and_airtel_are_fucking_with_your/.

[10] See: https://www.reddit.com/r/india/comments/3r25gr/chortel_four_g/.

[11] See: https://www.reddit.com/r/india/comments/387req/hi_rindia_i_am_rajeev_chandrasekhar_member_of/.

[12] CIS’s note on its position on net neutrality points to the multilayered nature of the policy: http://www.hindustantimes.com/columns/net-neutrality-war-is-not-just-facebook-versus-internet-mullahs/story-s9eZpZnomaaiz4De8fYfaK.html. Last accessed on September 9, 2016.

[13] Consider the discussions that emerged in two separate posts: https://www.reddit.com/r/india/comments/31peb4/lets_respond_to_this_anti_net_neutrality_piece/ and https://www.reddit.com/r/india/comments/336u8f/woke_up_to_this_pro_internetorg_article_in/.

[14] Gitelman, Lisa. Always Already New: Media, History and the Data of Culture. Cambridge, MA: MIT Press, 2006. Especially chapter 3.

Author Profile

Sujeet George has an M.Phil from the Centre for Studies in Social Sciences, Calcutta. His research interests are in histories of science and commodities, and new media and digital humanities. He has previously worked with the Mumbai City Museum and The Southasia Trust.

For more details visit https://cis-india.org/raw/blog_mobilizing-online-consensus-net-neutrality-and-the-india-subreddit

Mobility Shifts 2011 — An International Future of Learning Summit

praskrishna — 2015-03-30T14:55:16Z

The summit was organised by the New School and sponsored by MacArthur Foundation and Mozilla. It was held from October 10 to October 16, 2011 at the New School, New York City.

Nishant Shah participated in the summit and spoke on Digital Outcasts: Social Justice, Technology and Learning in India. The video of the event is online.

Agenda and Program details PDF document, 1611 kb

VIDEO

Mobility Shifts 2011, Nishant Shah from The Politics of Digital Culture on Vimeo.

For more details visit https://cis-india.org/digital-natives/pathways/blog/mobility-shifts-2011

Methods for Social Change

denisse — 2015-04-17T10:42:11Z

On this brief introduction, I outline the main targets of my research project for CIS and the HIVOS Knowledge Program. As a response to the thought piece ‘Whose Change is it Anyway’ I will explore civic engagement among middle class youth over the course of the next 9 months by interviewing change makers and collectives that are part of multi-stakeholder projects in Bangalore.

Why look at the civic engagement of digital natives?

Some of the main knowledge gaps in the literature revolve around understanding the type and extent of political motivation and engagement of citizens (Fowler and Biekart, 2011) and how these motivations translate into sustainable and meaningful participation (Cornwall and Coelho, 2007) in the public space. Having the digital platforms as a space of participation, expression and experience (Cornwall and Coelho 2007, Pleyers, 2012) is necessary but insufficient infrastructure for civic engagement. It is the equivalent of building highways to improve the mobility and communication transactions of a community, disregarding the extent to which it connects the interests, knowledges and identities of those who transit these roads. Through the ‘Methods for Social Change’ project I want to explore the different factors behind building a strong sense of citizenship and sustained civic engagement through technology-mediated change practices.

The project seeks to respond to the questions around change-making raised in the thought piece 'Whose Change is it Anyway?', as part of the Making Change project. One of the main challenges today is how to move beyond the ‘spectacle’ created around digitally mediated change. The third axis of the piece specifically refers to what Shah calls the ‘spectacle imperative’, and suggests us to take a look at the less visible, undocumented narratives that are currently shaping change. Maro Pantazidou also makes the distinction between mass events and every-day practices of change; an interesting complement to Shah’s critique. Both frame ‘spectacle’ events that signal change in the public space as frequently short-lived instances of change, that lack a strong foundation to carry the “revolution” forward through every-day behaviour and practices.

This is not to say I am discrediting the impact of visibility of mass event citizen action. Change must be tackled from different fronts; whether it is by occupying the social imaginary through highly visible displays of civil disobedience or by tackling smaller community battles. However, according to John Gaventa and Gregory Barrett and their findings on mapping the outcomes of citizen engagement, there must be two elements to sustain activism culture: a) the presence of informed active citizens in the movement and b) practicing prefigurative activism, which is establishing horizontal democratic values in the internal organization of this movement. In other words, one of the ways to move beyond the ‘spectacle’ paradigm in citizen action, is through embedding civicness and solidarity networks in its citizens. Hence, my research will be based on the hypothesis that in order to make a transition from spectacle to quotidian activism, change practices must be infused with citizenship-building methods and the negotiation of the citizen identity in public and private spaces.

Who, Where and How

From this proposition, there are three areas to be explored:

First, the profile of our change agents. The population interacting with political and social issues through digital technologies is a very specific and privileged demographic. This group, assuming motivation and disposition, must count with the corresponding access and resources to act. As brought up in the Mapping Digital Media: India Report, recently published by the Open Society Foundation, middle class activism is not only on the rise but is currently experiencing the highest visibility when compared to political and social activism. This is the case not only for India but also for emerging economies in the Global South where the internet penetration rate is very much related to socio-economic status as well as to the urban-rural divide. Shah refers to this as the gentrification of contemporary politics and it is one of the core poignant critiques of his piece.

However, it also leads to the question of how to channel the resources and privileged accessibility of this group for the 'greater good'. Instead of focusing on the problematic behind this power inequality, I would like to look at how this group is using these resources to create partnerships that allows them to disseminate knowledge, awareness and confidence to other citizens; the formula behind strong citizenship and willingness to act according to Gaventa. This underscores the need for a mapping exercise that looks at the Indian political and social context in Bangalore and India, and identify the main challenges and opportunities to build citizenship and engagement among the middle class.

Second, the spaces where responsible citizenry must be instilled. As mentioned above, one of the main questions is how to translate the horizontal values of pre-figurative activism proposed by Gaventa into the horizontal forms of organization at the community level proposed by Pantazidou. The latter claims that establishing solidarity networks fights citizen alienation by providing a sense of belonging and adds that in order to strengthen these communal relations, citizens must be fully active, present and available in the social arena. In this respect, the possibilities for collaboration through online tools are grand for activism. Online tools and net-ability as pointed out by Fowler and Biekart in their exploration of post-2010 trends in activism, increase connected solidarity and collective consciousness, which are paramount for engaging the populace with its civic duties both in the community as in the larger public space.

Nevertheless, digital tools remain neutral in the question of how to translate it into sustainable every-day practices for change. In order for online engagement to be truly sustained it must be backed up by a solid offline community that carries this lifestyle forward; a question at the backbone of this research. I will be looking at individuals and collectives from different fields that build partnerships to create positive and sustainable change in Bangalore and India. The objective is to see how further collaboration between change agents translates to the ground level by bringing new groups of people, with different skill sets, lenses and networks into the field of social change. Another interesting possibility is exploring whether these new amalgams of change practices prove to be more enticing and provoking for the 21st century citizen.

Along these lines, the methods utilized to engage this group will be the third area of research. Although the prevalence of the ‘spectacle’ blurs the lines between engaging in meaningful civicness and succumbing into the fad of ready-made activism, it would be interesting to look at what makes the ‘spectacle’ appealing and borrow some of those elements to improve advocacy practices. As outlined in the piece, events of change now seem to demand three characteristics to be effective: legibility, intelligibility and accessibility. Creating an image following these criteria provides the message a degree of visibility and clarity that enables its recognition and further amplification through digital technologies.

Therefore, the final research goal is to explore multi-stakeholderism and its potential to enhance visibility for social change. Identify artists, graphic designers, start-ups, entrepreneurs and collectives who are remixing their skills with technology to revisit the question of impact and influence on their audience. I would like to test whether Pleyers’ thesis on the cross-fertilization of activisms also applies to strategie and analyse whether this approach helps overcome the limitations of each tactic, foster ownership by different stakeholders and ultimately empower citizens. Furthermore, as part of a generation that is highly stimulated by the 'visual', I am curious to see how the role of aesthetics and inter-disciplinary collaboration behind middle class activism unfolds. Particularly in Bangalore, a crossroads of technology, activism and creativity, innovation is becoming a praxis norm among change makers. What is left to explore is the extent to which this creative ecosystem can produce and attract the apathetic citizen into the camp of sustainable civic action.

All interviews and change-makers profiles will be published regularly on the Making Change page on the CIS Website.

Sources

Biekart, Kees, and Alan Fowler. "Transforming Activisms 2010+: Exploring Ways and Waves." Development and Change 44, no. 3 (2013): 527-546
Cornwall, Andrea, and Vera Schatten Coelho, eds. Spaces for change?: the politics of citizen participation in new democratic arenas. Vol. 4. Zed Books, 2007.
Gaventa, John, and Gregory Barrett. "So what difference does it make? Mapping the outcomes of citizen engagement." IDS Working Papers 2010, no. 347 (2010): 01-72.
Open Society Foundations “Mapping Digital Media: India, 2012. Retrieved from: http://www.opensocietyfoundations.org/sites/default/files/mapping-digital-media-india-20130326.pdf
Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.
Pantazidou, Maro. "Treading New Ground: A Changing Moment for Citizen Action in Greece.
Pleyers, Geoffrey. "Beyond Occupy: Progressive Activists in Europe." Open Democracy: free thinking for the world 2012 (2012): 5pages-8.

For more details visit https://cis-india.org/digital-natives/making-change/methods-for-social-change

Metaphors of Work, from ‘Below’

Aayush Rathi and Ambika Tandon — 2023-07-03T12:29:29Z

Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.

Various disciplines have produced literature on digital platforms—broadly categorised as technological interfaces enabling the exchange of goods and services — with little consensus on what platforms are and how they impact economic and labour systems. Features that are commonly associated with platforms include their role in increasing efficiency in supply chains, their deployment of cutting-edge technology, and their ability to ‘disrupt’ existing modes of provision of services and goods (Jarrahi & Sutherland, 2019). The use of metaphors and carefully curated taxonomy has been crucial in cementing this idea of the digital platform as a technological layer objectively matching supply and demand (Gillespie, 2017). This chapter seeks to document and understand how workers experience different types of digital platforms, and how workers’ imaginaries of platforms differ from popular and academic conceptions.

Click to read more

For more details visit https://cis-india.org/raw/springer-platformization-and-informality-chapter-metaphors-of-work-from-below

May 2017 Newsletter

praskrishna — 2017-06-17T02:46:03Z

Welcome to the Centre for Internet & Society (CIS) newsletter for May 2017.

Dear readers,

Previous issues of the newsletters can be accessed here.

Highlights
CIS compiled a report that highlighted four government projects run by various government departments that have made sensitive personal financial information and Aadhaar numbers public on the project websites. Article 19 had put out a call for applications for its Internet of Rights Fellowship in February 2017. Vidushi Marda was selected for Internet of Rights Fellowship. CIS gave inputs on a document on implementing digital accessibility to Ministry of Electronics and Information Technology on May 2, 2017. The 34th session of the Standing Committee on Copyright and Related Rights (SCCR) was held in Geneva from May 1 to 5, 2017. Anubha Sinha participated in the event and a summary report is available here. She made statements on behalf of CIS on the Discussion on Limitations and Exceptions for Libraries and Archives and on the Proposal for Analysis of Copyright Related to the Digital Environment. CIS-A2K’s widely well-regarded flagship skill building program, Train The Trainer and MediaWiki Training was conducted in Kolkata earlier this year. Tito Dutta captured the developments in a blog post. Although it has made the topographic maps or the Open Series Maps available to general public, Survey of India’s (SoI) Nakshe portal will have to go through a variety of litmus test, as the initiative fails to implement the mandates of public sharing of government data using open standards and open license as put forward by the NMP 2005 and NDSAP 2012, said Sumandro Chattapadhyay in an interview with Geospatial World on May 02, 2017. In an interview with nettime.org, Geert Lovink discussed with Ramesh Srinivasan Tech Anthropology Today and "how can we embrace the realities of communities too-often relegated to the margins". In an article published in the Business Standard on May 3, 2017, Shyam Ponappa examined whether policies can be better framed to harness the market potential. Why is so much investment flowing into India's securities markets?

CIS in the news:

130 Million Aadhaar Numbers Were Made Public, Says New Report (The Wire; May 1, 2017 and MensXP.com; May 5, 2017).
Aadhaar Details Of 13.5 Crore People Available On Government Sites (Mahima Kapoor; Bloomberg Quint; May 2, 2017).
Aadhaar numbers of 135 mn may have leaked, claims CIS report (Press Trust of India; May 2, 2017).
Details of 135 million Aadhaar card holders may have leaked, claims CIS report (Hindustan Times; May 2, 2017).
UIDAI remains silent on #Aadhaarleaks of 13 crore users through government portals (Shruti Menon; Newslaundry; May 2, 2017).
১৩ কোটি আধার তথ্য ফাঁস চার সরকারি পোর্টাল থেকে! বিস্ফোরক দাবি রিপোর্টে (Amar Bazar Patrika; May 2, 2017).
13 crore Aadhaar numbers on four government websites compromised: Report (Akram Mohammed; New Indian Express; May 2, 2017).
Aadhaar numbers of 135 mn may have leaked, claims CIS report (DNA; May 2, 2017).
Biggest blast on Aadhaar leak so far: govt sites leaked data of 13 crore people (Jikku Varghese Jacob; Manorama; May 2, 2017).
Around 13 crore Aadhaar numbers easily available on government portals, says report (Scroll.in; May 2, 2017).
What privacy? 13 crore Aadhaar numbers accessible on government portals (Anusha Ravi; Oneindia; May 2, 2017).
Govt may have made 135 million Aadhaar numbers public: CIS report (Komal Gupta; Livemint; May 2, 2017).
Aadhaar numbers of 135 mn may have leaked, claims CIS report (The Times of India; May 2, 2017)
Aadhaar data leaks not from UIDAI: Centre (Krishnadas Rajagopal; Hindu; May 3, 2017).
135 MEELLION Indian government payment card details leaked (Richard Chirgwin; The Register; May 3, 2017).
Aadhaar data of over 13 crore people exposed: New report (Indian Express; May 3, 2017).
In The Biggest Data Leak, Info Of 13 Crore Aadhaar Card Holders Has Been Compromised And Is Available Online (Bobins Abraham; The Times of India; May 3, 2017).
Around 130-135M Aadhaar Numbers published on 4 sites alone (Nikhil Pahwa; Medianama; May 4, 2017).
Aadhaar's the largest biometric database globally but it is leaky by design (Rohith Jyotish; Global Voices; May 2, 2017 and Business Standard; May 5, 2017).
Why Aadhaar leaks should worry you, and is biometrics really safe? (Rakesh Mehar; Newsminute; May 4, 2017).
Indian Government says it is still drafting privacy law, but doesn’t give timelines (Vivek Pai; Medianama; May 4, 2017).
आधार नंबर, नाम, पता, बैंक अकाउंट और दूसरी संवेदनशील जानकारियां लीक: CIS रिपोर्ट (Aaj Tak; May 4, 2017).
With digitisation at the forefront, government departments need to be cautious about digital security (Manas Pratap Singh; NDTV; May 4, 2017).
Kashmir: Telecom firms struggle to block 22 banned social media sites (Aijaz Hussain; Livemint; May 4, 2017).
Aadhaar data of 130 millions, bank account details leaked from govt websites: Report (India Today; May 4, 2017).
Aadhaar: Are a billion identities at risk on India's biometric database (Soutik Biswas; BBC News; May 4, 2017 and Rawlson King; Biometric Update.com; May 5, 2017).
135 million aadhaar details, 100 million bank accounts "leaked" from government websites: Researchers (Counterview; May 5, 2017).
Suicide videos: Facebook beefs up team to monitor content (Kim Arora; The Times of India; May 5, 2017).
Aadhaar assurances fail to assuage privacy concerns (Anirban Sen; Livemint; May 5, 2017).
A 13-year-old's rape in TN highlights the major threat online sexual grooming poses to children (Priyanka Thirumurthy; May 6, 2017).
Experts stress on need for enhanced security (New Indian Express; May 6, 2017).
Taking Cognisance of the Deeply Flawed System That Is Aadhaar (Shreyashi Roy; Wire; May 10, 2017).
Plug data leak before imposing Aadhaar (Deccan Herald; May 11, 2017).
Aadhaar data leak: Take precautions while sharing info on websites, MEITy tells all depts (Indian Express; May 11, 2017).
Aadhaar security: Here's how your private information can be protected (Sanjay Kumar Singh; Business Standard; May 11, 2017).
Online Trolls Attack Critics of India's Aadhaar State ID System (Rohith Jyothish; Global Voices; May 31, 2017).
India is building a biometric database for 1.3 billion people — and enrollment is mandatory (Shashank Bengali; Los Angeles Times; May 12, 2017).
Watch: Aadhaar has become a whipping boy: Nandan Nilekani (Alnoor Peermohamed and Raghu Krishnan; Business Standard; May 13, 2017).
Partnership on AI Adds Corporate, NGO Members, Charts Initial Course (Benjamin Romano; Xconomy; May 16, 2017).
WannaCry: ATMs not to shut down, clarifies RBI, but how safe are our machines? (Soumya Chatterjee; May 16, 2017).
Google, Facebook's AI group adds new members (Jens Meyer; Axios; May 16, 2017).
22 companies join Partnership on AI, begin to study AI's impact on work and society (Alison DeNisco; TechRepublic; May 17, 2017).
Intel, Salesforce, eBay, Sony and others join the grand AI partnership club (CIOL; May 17, 2017).
IT companies in Bengaluru on high alert over WannaCry ransomware (Kiran Parashar K M & Shruthi H M; New Indian Express; May 17, 2017).
Partnership on AI adds new organizations to its network (Madison Moore; Software Development Times; May 17, 2017).
Intel, eBay, SAP, Salesforce y Sony colaborarán en inteligencia artificial (Monica Tilves; Silicon; May 17, 2017).
22 nieuwe leden voor Partnership on AI (Telecom Paper; May 17, 2017).
Provide hacker details, outfit that claimed data leak told (Mahendra Singh; The Times of India; May 18, 2017).
UIDAI asks Centre for Internet & Society to provide hacker details (Mahendra Singh; Economic Times; May 18, 2017).
Hack exposes Zomato's weak protection of customer data, say Cyber experts (Alnoor Peermohamed; Business Standard; May 19, 2017).
What’s Hard To Digest About The Zomato Hacking (Aayush Ailawadi; Bloomberg Quint; May 19, 2017).
UIDAI puts posers to CIS over Aadhaar data leak claim (Press Trust of India and Financial Express; May 19, 2017).
Faking it on WhatsApp: How India's favourite messaging app is turning into a rumour mill (Samarth Bansal; Hindustan Times; May 19, 2017).
Debate over #Aadhaar Turns Nasty as Critics Accuse Supporters of Online Trolling (Ajoy Ashirwad Mahaprahasta; The Wire; May 19, 2017).
Hacker steals 17 million Zomato users’ data, briefly puts it on dark web (Kim Arora and Digbijay Mishra with inputs from Ranjani Ayyar; The Times of India; May 19, 2017).
UIDAI goes after org that disclosed government departments were releasing Aadhaar data (Nikhil Pahwa; May 19, 2017).
Developer releases WannaCry key-recovery tool for Windows XP (Cirilo Laguardia; Hoyen TV; May 20, 2017).
Will Aadhaar leaks be used as an excuse to shut out scrutiny of welfare schemes? (Anumeha Yadav; Scroll.in; May 20, 2017).
Microsoft says WannaCry ransomware must be a wake-up call for governments (Journaldu Maghreb; May 20, 2017).
Noida cyber cell gives tips on preventing WannaCry attack (Juana McKenzie; World News Journal; May 20, 2017).
Chinese state media says U.S. should take some blame for cyber attack (Ellis Neal; Villages Suntimes; May 21, 2017).
Zomato hack: You need to enhance online security with a password manager (Sanjay Kumar Singh; Business Standard; May 23, 2017).
Sharad Sharma Apologises for Trolling Aadhaar Critics; Unmasking Ispirit's Controversial Trolling Program (Shweta Modgil; Inc 42; May 23, 2017).
iSpirt's Sharad Sharma: Sorry, I trolled Aadhaar critics (Shalina Pillai and Anand J; The Times of India; May 24, 2017).
Sharad Sharma's case shows how rampant troll culture has become under Modi (Catch News; May 25, 2017).
Aadhaar Card: One Identity, Multiple Disorders (Gaurav Raj; India Saga; May 25, 2017).
Tweets from the afterlife (Heena Khandelwal; DNA; May 28, 2017).
BBMP faces ire for publishing pourakarmikas' Aadhaar details on website (Bharat Joshi; Economic Times; May 29, 2017).

CIS members wrote the following articles

Aadhaar Case: Beyond Privacy, An Issue of Bodily Integrity (Amber Sinha and Aradhya Sethia; Quint; May 1, 2017).
Digital native: Free speech? You must be joking! (Nishant Shah; Indian Express; May 14, 2017).
Digital native: Look before you (digitally) leap (Nishant Shah; Indian Express; May 28, 2017).

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Accessibility & Inclusion
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India has an estimated 70 million persons with disabilities who don't have access to read printed materials due to some form of physical, sensory, cognitive or other disability. As part of our endeavour to make available accessible content for persons with disabilities, we are developing a text-to-speech software in 15 languages with support from the Hans Foundation. The progress made so far in the project can be accessed here.

Submission

Comments on the draft Policy on IT Accessibility for People with Disabilities (Nirmita Narasimhan; May 19, 2017).

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Access to Knowledge
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Our Access to Knowledge programme currently consists of two projects. The Pervasive Technologies project, conducted under a grant from the International Development Research Centre (IDRC), aims to conduct research on the complex interplay between low-cost pervasive technologies and intellectual property, in order to encourage the proliferation and development of such technologies as a social good. The Wikipedia project, which is under a grant from the Wikimedia Foundation, is for the growth of Indic language communities and projects by designing community collaborations and partnerships that recruit and cultivate new editors and explore innovative approaches to building projects.

►Copyright

Blog Entries

34th SCCR: A Summary Report (Anubha Sinha; May 15, 2017).
34th SCCR: CIS Statement on the Proposal for Analysis of Copyright Related to the Digital Environment (Anubha Sinha; May 15, 2017).
34th SCCR: CIS Statement on the Discussion on Limitations and Exceptions for Libraries and Archives (Anubha Sinha; May 15, 2017).
34th SCCR: Observer Statements on Proposal for Analysis of Copyright related to the Digital Environment (Anubha Sinha; May 30, 2017).
34th SCCR: Observer Statements on Limitations and Exceptions for Educational and Research Institutions (Anubha Sinha; May 30, 2017).
34th SCCR: Observer Statements on Limitations and Exceptions for Libraries and Archives (Anubha Sinha; May 30, 2017).

Participation in Event

Fixing Copyright for Education (SCCR34 Side Event) (Hosted by Communia, EIFL, Creative Commons, and PIJIP; May 5, 2017). Anubha Sinha was a speaker.

►Wikipedia

As part of the project grant from the Wikimedia Foundation we have reached out to more than 3500 people across India by organizing more than 100 outreach events and catalysed the release of encyclopaedic and other content under the Creative Commons (CC-BY-3.0) license in four Indian languages (21 books in Telugu, 13 in Odia, 4 volumes of encyclopaedia in Konkani and 6 volumes in Kannada, and 1 book on Odia language history in English).

Blog Entries

Wiki Loves Mayabazaar (Pavan Santhosh; May 1, 2017).
Marathi Wikipedia Symposium at Gokhale Institute Of Politics & Economics (Subodh Kulkarni; May 1, 2017).
Digitisation, Wikimedia Commons and Wikisource Orientation Workshop at Vigyan Ashram, Pabal, Pune District (Subodh Kulkarni; May 4, 2017).
Thematic Edit-a-thon at J.P.Naik Centre for Education & Development, Pune (Subodh Kulkarni; May 10, 2017).
Train The Trainer 2017 (Manasa Rao; May 10, 2017).
Continuing community engagement: Communities of interest and Quarrying (Manasa Rao; May 19, 2017).
Preliminary research result on Wikipedia gender gap in India (Ting-Yi Chang; May 22, 2017).
MediaWiki Training 2017 (Tito Dutta and Ananth Subray; May 23, 2017).
Mini TTT and MWT held in Kolkata (Tito Dutta; May 23, 2017).

Note: The workshops for the above blog posts were held earlier but the reports were published during the month of May.

►Openness

Our work in the Openness programme focuses on open data, especially open government data, open access, open education resources, open knowledge in Indic languages, open media, and open technologies and standards - hardware and software. We approach openness as a cross-cutting principle for knowledge production and distribution, and not as a thing-in-itself.

Blog Entry

SoI’s Open Series Maps Fails to Implement Public Sharing of Govt Data (Geospatial World; May 4, 2017). Sumandro Chattapadhyay was interviewed.

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Internet Governance
-----------------------------------

As part of its research on privacy and free speech, CIS is engaged with two different projects. The first one (under a grant from Privacy International and IDRC) is on surveillance and freedom of expression (SAFEGUARDS). The second one (under a grant from MacArthur Foundation) is on restrictions that the Indian government has placed on freedom of expression online.

►Freedom of Speech and Expression

Submission

Comments from the Centre for Internet and Society on Renewal of .NET Registry Agreement (Vidushi Marda with inputs from Pranesh Prakash and Sunil Abraham; May 31, 2017).

Event Organized

Communication Design and Visualising Information (CIS, Bengaluru; May 5, 2017). Saumyaa conducted a session on the broad principles of communication design and visualising information.

Participation in Events

World Press Freedom Day 2017 (UNESCO and the Digital Empowerment Foundation; New Delhi; May 3, 2017). Udbhav Tiwari participated in the event.
Consilience 2017 - A Conference on Artificial Intelligence & Law (Organized by National Law School of India University; May 20, 2017). Vidushi Marda was a panelist.

►Privacy

Submission

Comments on the Statistical Disclosure Control Report (Srinivs Kodali and Amber Sinha; May 2, 2017).

Blog Entry

(Updated) Information Security Practices of Aadhaar (or lack thereof): A documentation of public availability of Aadhaar Numbers with sensitive personal financial information (Amber Sinha and Srinivas Kodali; May 1, 2017).

Events Organized

Stand Shielded of Digital Rights (CIS; New Delhi; May 5, 2017). Amutha Arunachalam gave a talk.
Meeting on Proactive Disclosure and Personal Data (CIS; New Delhi; May 13, 2017).

Participation in Events

4th National Standards Conclave Evolving a Comprehensive National Strategy for Standards Sectoral and Regional Inclusiveness (Organized by Ministry of Commerce and Industry and the Confederation of Indian Industry; May 1 - 2, 2017).
Stockholm Internet Forum 2017 (Organized by Swedish International Development Cooperation Agency; Stockholm; May 15 to 18, 2017). Elonnai Hickok was a panelist in the session, "Private sector and civil society collaboration to advance freedom online".
Open house on information breaches (Organized by Has Geek; Bengaluru; May 26, 2017). Udbhav Tiwari was a speaker.
T20 Germany and Beyond: Digital Economy (Organized by GIZ and EPF; May 29 - 30, 2017). Elonnai Hickok participated in a round-table discussion.

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Telecom
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CIS is involved in promoting access and accessibility to telecommunications services and resources, and has provided inputs to ongoing policy discussions and consultation papers published by TRAI. It has prepared reports on unlicensed spectrum and accessibility of mobile phones for persons with disabilities and also works with the USOF to include funding projects for persons with disabilities in its mandate:

Newspaper Column

Policies to Sustain India's Market (Shyam Ponappa; Business Standard; May 3, 2017 and Organizing India Blogspot; May 4, 2017).

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Researchers at Work
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The Researchers at Work (RAW) programme is an interdisciplinary research initiative driven by an emerging need to understand the reconfigurations of social practices and structures through the Internet and digital media technologies, and vice versa. It aims to produce local and contextual accounts of interactions, negotiations, and resolutions between the Internet, and socio-material and geo-political processes:

Blog Entry

Tech Anthropology Today: Collaborate, Rather than Fetishize from Afar (Geert Lovink and Ramesh Srinivasan; nettime.org; May 16, 2017).

Participation in Event

Consultative Meeting for a Digital Archive Lab (Organized by Ambedkar University, New Delhi; May 20, 2017). P.P. Sneha participated in the meeting.

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About CIS
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The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfigurations of social and cultural processes and structures as mediated through the internet and digital media technologies.

► Follow us elsewhere

Twitter: http://twitter.com/cis_india
Twitter - Access to Knowledge: https://twitter.com/CISA2K
Twitter - Information Policy: https://twitter.com/CIS_InfoPolicy
Facebook - Access to Knowledge: https://www.facebook.com/cisa2k
E-Mail - Access to Knowledge: a2k@cis-india.org
E-Mail - Researchers at Work: raw@cis-india.org
List - Researchers at Work: https://lists.ghserv.net/mailman/listinfo/researchers

► Support Us

Please help us defend consumer and citizen rights on the Internet! Write a cheque in favour of 'The Centre for Internet and Society' and mail it to us at No. 194, 2nd 'C' Cross, Domlur, 2nd Stage, Bengaluru - 5600 71.

► Request for Collaboration

We invite researchers, practitioners, artists, and theoreticians, both organisationally and as individuals, to engage with us on topics related internet and society, and improve our collective understanding of this field. To discuss such possibilities, please write to Sunil Abraham, Executive Director, at sunil@cis-india.org (for policy research), or Sumandro Chattapadhyay, Research Director, at sumandro@cis-india.org (for academic research), with an indication of the form and the content of the collaboration you might be interested in. To discuss collaborations on Indic language Wikipedia projects, write to Tanveer Hasan, Programme Officer, at tanveer@cis-india.org.

CIS is grateful to its primary donor the Kusuma Trust founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin for its core funding and support for most of its projects. CIS is also grateful to its other donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation, MacArthur Foundation, and IDRC for funding its various projects.

For more details visit https://cis-india.org/about/newsletters/may-2017-newsletter

May 2013 Bulletin

praskrishna — 2013-08-13T11:51:46Z

The Centre for Internet & Society (CIS) welcomes you to the fifth issue of its newsletter for 2013. We bring you an overview of our research, report of events held by us and announcement of upcoming ones, events we participated in, and recent media coverage.

Celebrating 5 Years of CIS
CIS is now 5 years old and we just celebrated this by holding an open exhibition in our offices in Bangalore and Delhi from May 20 to 23, showcasing our work and accomplishments over the period. We had about 170 visitors from the general public coming in to our office. Renowned artists like Tara Kelton, Kiran Subbaiah, Navin Thomas, Abhishek Hazra and Sharath Chandra Ram exhibited their work. The four day event attracted press coverage: Bangalore Mirror (May 18, 2013), DNA (May 19, 2013), Hindu (May 22, 2013), Prajavani (May 23, 2013), Udayavani (May 25, 2013) and Bangalore Mirror (May 31, 2013). Download all posters that were part of the exhibition here.

Google Policy Fellowship
CIS is inviting applications for the Google Policy Fellowship programme. Google is providing a USD 7,500 stipend to the India fellow who will be selected by July 1, 2013. The Fellowship focus areas include Access to Knowledge, Openness in India, Freedom of Expression, Privacy, and Telecom. Send in your applications for the position by June 15, 2013.

Jobs
CIS invites applications for the posts of Developer (NVDA Screen Reader Project), and Programme Officer (Internet Governance). To apply send your resume to sunil@cis-india.org and pranesh@cis-india.org.

Accessibility

CIS is doing two projects in partnership with the Hans Foundation. One is to create a national resource kit of state-wise laws, policies and programmes on issues relating to persons with disabilities in India and another for developing a screen reader and text-to- speech synthesizer for Indian languages. CIS is also working with the World Blind Union and other similar organisations to develop a Treaty for the Visually Impaired helped by the WIPO:

National Resource Kit for Persons with Disabilities
Anandhi Viswanathan from CIS and Manojna Yeluri from the Centre for Law and Policy Research are working in this project. Draft chapters have been published. Feedback and comments are invited from readers for the chapters on Sikkim and Odisha:

The Sikkim Chapter (by Manojna Yeluri, May 30, 2013).
The Odisha Chapter (by Anandhi Viswanathan, May 31, 2013).

Note: All of these are early drafts and will be reviewed and updated.

Banking Accessibility

Survey on Banking Accessibility (by Vrinda Maheshwari, May 30, 2013). G3ict is a survey on accessibility of financial services in banks for persons with disabilities around the world. The survey is available here.

Event Organised

Global Accessibility Awareness Day (May 9, 2013, TERI, Southern Regional Centre, Domlur, Bangalore).

Access to Knowledge and Openness

The Wikimedia Foundation awarded CIS a two year grant of INR 26,000,000 to support and develop the growth of Indic language communities and projects by community collaborations and partnerships. This is being carried out by the Access to Knowledge team based in Delhi. CIS is also doing a project (Pervasive Technologies) on examining the relationship between production of pervasive technologies and intellectual property. CIS also promotes openness including open government data, open standards, open access, and free/libre/open source software through its Openness programme.

Access to Knowledge (Wikipedia)
Beginning from September 1, 2012, Wikimedia Foundation awarded CIS a two-year grant of INR 26,000,000 to support and develop free knowledge in India. The A2K team consists of three members based in Bangalore: T. Vishnu Vardhan, Dr. U.B. Pavanaja and Subhashish Panigrahi and one team member Nitika Tandon who is working from Delhi office. Noopur Raval, Programme Officer has left the organisation. April 24, 2013 was her last working day.

Announcements

Access to Knowledge Work Plan (April 2013 - June 2014): CIS has announced its detailed plan detailed plan with projection of outcomes and expected impact of the A2K programme activities. The document has been made in consultation with various stakeholders and keeping in mind the objectives, opportunities and challenges faced by each of the Indian language Wikimedia projects. Feel free to share any feedback.
WMF-A2K Revised Budget (draft) and Utilization (Sept 2012 - Feb 2013): In our effort to increase transparency with the working of CIS-A2K programme, we are sharing with you the A2K Programme Budget along with the Utilization for the period Sept. 2012 to February 2013. The proposed revisions to the budget along with some notes are here.
WMF-A2K Grant Budget and Utilization (Sept 2012 – February 2013): CIS has given an open disclosure of the Access to Knowledge budget to Wikimedia India and the global community.
CIS Signs MOU with TISS, Mumbai: has signed a MoU with TISS as part of which we will collaboratively work towards building Digital Knowledge Partnerships with select higher education institutions.
India Access to Knowledge IRC can be accessed here: May 13, 2013 (All Language Discussion) and May 26, 2013 (Odia Language Discussion).

Blog Entries

Odia Wikipedia: Needs Assessment (by Subhashish Panigrahi, May 11, 2013).
Access to Knowledge Work Plan: Synopsis of Feedback by Wikipedians (by Nitika Tandon, May 20, 2013).
Wikipedia Introductory Session organized for Data and India portal consultants (by Subhashish Panigrahi, May 30, 2013).

Event Organised

Kannada Wikipedia Workshop (April 29, 2013, Govinda Pai Research Centre, MGM College Udupi). Dr. U.B. Pavanaja led the workshop and gave a talk on Kannada Wikipedia

Event Participated In

Kannada IRC Meet (organised by the Wikipedia Community, May 7, 2013). Dr. U.B. Pavanaja participated in this.

Upcoming Event

Digital Humanities for Indian Higher Education (co-organised in collaboration with HEIRA-CSCS, Tumkur University, CILHE-TISS and CCS (IISc), Indian Institute of Science, Bangalore, July 13, 2013).

Press Coverage

CIS Celebrates 5 Years: A Report in Prajavani (Prajavani, May 23, 2013). Prajavani published a report of Dr. U.B. Pavanja’s talk “From Palm Leaf to Tablet – Journey of Kannada”.
CIS Celebrates 5 Years: A Report in Udayavani (Udayavani, May 25, 2013). Udayavani published a report of the evening programme hosted as part of the Centre for Internet and Society's 5 year celebrations in its Bangalore edition.

Access to Knowledge (Previously IP Reforms)
Blog Entry

On the Unfortunate Rise of the Indian SLAPP Suit (by Ujwala Uppaluri, May 27, 2013).

Openness
Research Papers

Use of Open Access Journals by Indian Researchers (by Subbiah Gunasekharan and Prof. Subbiah Arunachalam, May 27, 2013).
Use made of Open Access Journals by Indian Researchers to Publish their Findings (by Madhan Muthu and Prof. Subbiah Arunachalam, May 28, 2013).

Comments

Draft ICAR Open Access Policy (by Nehaa Chaudhari, May 28, 2013). The comments were submitted to the Indian Council for Agricultural Research.

Event Hosted

RHoK Global Event (Centre for Internet and Society, Bangalore, June 1 – 2, 2013). A report of the event would be published soon.

Internet Governance

The Internet Governance programme conducts research around the various social, technical, and political underpinnings of global and national Internet governance, and includes online privacy, freedom of speech, and Internet governance mechanisms and processes. We began two new projects earlier this year. The first one, with Privacy International, London to facilitate research and events around surveillance, and freedom of speech and expression and the second one with Citizen Lab, Munk School of Global Affairs, University of Toronto on mapping of cyber security actors in South Asia and South East Asia:

Cyber Stewards Project
Laird Brown, a strategic planner and writer with core competencies on brand analysis, public relations and resource management and Purba Sarkar who in the past worked as a strategic advisor in the field of SAP Retail are working in this project.

Video Interview

An Interview with Christopher Soghoian (May 28, 2013).

Upcoming Event

The Geopolitics of Information Controls: A Presentation by Masashi Crete-Nishihata (TERI, Bangalore, June 19, 2013).

Privacy

Comparative Analysis of DNA Profiling Legislations from Across the World (by Srinivas Atreya, May 23, 2013).

Events Co-organised

3rd Privacy Round Table meeting (co-organised with the Federation of Indian Chambers of Commerce and Industry and the Data Security Council of India, Chennai, May 18, 2013). Maria Xynou participated in this event and gives an overview of the discussions and recommendations.
Consilience – 2013 (co-organised with the Law and Technology Committee of National Law School of India University, Bangalore, May 25, 2013).

Events Participated In

ICT, Law and Innovation: Recent Developments, Challenges and Lessons Learned (organised by Bilgi University, Istanbul, May 2013). Chinmayi Arun was a speaker on the Internet Governance panel at Towards a Global Network of Internet and Society Centres.
India’s Politics of Free Expression (co-sponsored by the Asian Studies Centre, Free Speech Debate, the Oxford India Society and Ideas for India Oxbridge Exchange, May 31, 2013 at Nissan Lecture Theatre, St. Antony’s College, Oxford). Chinmayi Arun was a speaker at the Bapsybanoo Marchioness of Winchester Lectures on 'India's Politics of Free Expression'.

Upcoming Event

Privacy Round Table, Mumbai (Mayfair Banquets, Mumbai, June 15, 2013).

Blog Entry

The Surveillance Industry in India: At Least 76 Companies Aiding Our Watchers! (by Maria Xynou, May 2, 2013).

Media Coverage

Sex on-the-go (by Anand Holla, Mumbai Mirror, May 4, 2013). Pranesh Prakash is quoted.
CIS anniversary (Hindu Business Line, May 5, 2013).
Central Monitoring System to make government privy to phone calls, text messages and social media conversations (by Indu Nandakumar, May 7, 2013). Pranesh Prakash is quoted.
Messaging apps find another foe in India’s market regulator (Quartz, May 8, 2013). Elonnai Hickok is quoted.
India's Rs 400-crore Central Monitoring System to snoop on all communication (Tech 2, May 9, 2013). Pranesh Prakash is quoted.
Is India's government becoming Big Brother? (by Talia Ralph and Jason Overdorf, May 9, 2013). Pranesh Prakash is quoted.
Worldwide Playground (Telegraph, May 15, 2013). Pranesh Prakash is quoted.
NGO invites public to peruse its accounts (by Vandana Kamath, May 18, 2013). Sunil Abraham is quoted.
Online privacy should not come at the cost of security: Sunil Abraham (by Anirban Sen, May 19, 2013). Sunil Abraham is quoted.
A lifetime of five years on the internet (by Subir Ghosh, DNA, May 19, 2013). Sunil Abraham is quoted.
CIS highlights changes ushered in by the Internet (Hindu, May 22, 2013).
Burma to host first Internet freedom forum (by Chan Myae Khine, Asian Correspondent, May 22, 2013).
INET Bangkok to Explore Internet’s Impact on Thailand’s Economy and Society (BusinessWire, May 30, 2013). Sunil Abraham is participating in this conference.
Shooting cyber cafes before they die (by Bangalore Mirror, May 31, 2013). CIS’s film on Cyber Cafes is mentioned in this article.

Knowledge Repository on Internet Access
CIS in partnership with the Ford Foundation is executing a project on Internet Access. It covers the history of the internet, technologies involved, principle and values of internet access, broadband market and universal access and will touch upon various polices and regulations which has an impact on internet access and bodies and mechanism which are responsible for formulation policies related to internet access. The blog posts and modules will be published in a new website: www.internet-institute.in.

Ongoing Event

Institute on Internet and Society (supported by Ford Foundation, Golden Palms Resort, Bangalore, June 8 – 14, 2013). The agenda for the event has been finalised.

The following unit was published recently:

Network Connections and Modes of Access (by Srividya Vaidyanathan, May 30, 2013).

Telecom

CIS is involved in promoting access and accessibility of telecommunications services and resources and has provided inputs to ongoing policy discussions and consultation papers published by TRAI. It has prepared reports on unlicensed spectrum and accessibility of mobile phones for persons with disabilities and also works with the USOF to include funding projects for persons with disabilities in its mandate:

Newspaper Column

Configuring a 'Non-Toothless' Regulator (TRAI) (by Shyam Ponappa, Business Standard, May 9, 2013 and Organizing India Blogspot, May 10, 2013).

About CIS

The Centre for Internet and Society is a non-profit research organization that works on policy issues relating to freedom of expression, privacy, accessibility for persons with disabilities, access to knowledge and IPR reform, and openness (including open government, FOSS, open standards, etc.), and engages in academic research on digital natives and digital humanities.
Follow us elsewhere

Get short, timely messages from us on Twitter
Join the CIS group on Facebook
Visit us at http://cis-india.org

Support Us
Please help us defend consumer / citizen rights on the Internet! Write a cheque in favour of ‘The Centre for Internet and Society’ and mail it to us at No. 194, 2nd ‘C’ Cross, Domlur, 2nd Stage, Bengaluru – 5600 71.

Request for Collaboration
We invite researchers, practitioners, and theoreticians, both organisationally and as individuals, to collaboratively engage with Internet and society and improve our understanding of this new field. To discuss the research collaborations, write to Sunil Abraham, Executive Director, at sunil@cis-india.org or Nishant Shah, Director – Research, at nishant@cis-india.org

CIS is grateful to its donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation and the Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit https://cis-india.org/about/newsletters/may-2013-bulletin

Mathematisation of the Urban and not Urbanisation of Mathematics: Smart Cities and the Primitive Accumulation of Data - Accepted Abstract

sumandro — 2015-11-13T05:47:13Z

"Many accounts of smart cities recognise the historical coincidence of cybernetic control and neoliberal capital. Even where it is machines which process the vast amounts of data produced by the city so much so that the ruling and managerial classes disappear from view, it is usually the logic of capital that steers the flows of data, people and things. Yet what other futures of the city may be possible within the smart city, what collective intelligence may it bring forth?" The Fibreculture Journal has accepted an abstract of mine for its upcoming issue on 'Computing the City.'

Speaking to Geert Lovink, Wolfgang Ernst explains that '[t]he coupling of machine and mathematics that enables computers occurs as a mathematization of machine, not as machinization of mathematics' [1]. In this paper, I propose that the idea of smart cities be understood not as 'urbanisation of mathematics' – as often described by industry documents, design fictions, and academic analyses – but as 'mathematisation of the urban.' By the notion of 'urbanisation of mathematics,' I indicate at those reports that conceptualise smart cities as data analytics, or civic mathematics, at an urban scale. I explain how this notion is shared by design visions of actors from the networking industry, such as IBM and Cisco, emerging academic practices in urban science and informatics, and calls for urbanising the technologies of regulation and governance, in the sense of making these technologies directly and bi-directionally interact with the urban citizens [2]. Conversely, the 'mathematisation of the urban' perspective foregrounds a specific transformation at hand in the production of urban space itself, which I argue is what is captured in the idea of smart cities. This transformation is not a new thing, and has been heralded by the coming of coded infrastructures and the transduction of urban space through them [3]. The process of 'mathematisation of the urban' refers to a fundamental reorganisation of the urban itself so as to make aspects of it available to mathematical manipulation, most often undertaken by software systems. This mathematisation takes place through the rebuilding of urban infrastructures so as to facilitate sensing and recording of parts of urban lives and processes as mathematical data, and the embedding of coded assemblages that can communicate and act upon the analysis of such data, and also through re-building the relations of property around this newly-obtained and continuously-generated resource of data about the urban.

I propose in this paper that production, circulation, and ownership of data must be considered as a central problematique in the discussions of smart cities. As writings on smart cities have often focused on the dyadic relationships between code and space on one hand, and co-evolution (and splintering) of networked infrastructures and the urban form, the figure of data has remained implicit yet subdued as as an entry point to study the idea of smart cities. Even for commentators who do focus on the implications of data, the category is often treated as a feature or a capacity of new technological assemblages. Instead, I argue in this paper that it is the concerns of production, circulation, and ownership of data that drive the conceptualisation and actual material forms of the visions of smart cities. These technological assemblages, materialisation of which constitute such visions, are implementations of exclusive data collection operations targeting various portions of urban lives and processes. The imagination of 'city 2.0' takes a particularly insightful colour when thought of as an analogy to the 'web 2.0' model of capture and monetisation of user behaviour data. Further, I employ the Marxian theory of 'primitive accumulation' to describe how the material infrastructures of networked sensors and embedded data capture systems create enclosed spaces for conversion of collectively-held-information into data-as-exchangable-and-interoperable-value, through which disparate and distributed knowledge and experiences of the urban is transformed into urban data, which can be centralised and queried, and hence value can be extracted from it.

Footnotes

[1] Lovink, Geert. 2013. Interview with German Media Archeologist Wolfgang Ernst. Nettime-l. February 26. Accessed on April 20, 2015, from http://www.nettime.org/Lists-Archives/nettime-l-0302/msg00132.html.

[2] Sassen, Saskia. 2012. Urbanising Technology. LSE Cities. December. Accessed on April 20, 2015, from http://lsecities.net/media/objects/articles/urbanising-technology/en-gb/.

[3] Dodge, Martin, and Rob Kitchin. 2005. Code and the Transduction of Space. Annals of the Association of American Geographers. 95: 01. Pp. 162-180.

For more details visit https://cis-india.org/raw/smart-cities-and-the-primitive-accumulation-of-data-abstract

Material Cyborgs; Asserted Boundaries: Formulating the Cyborg as a Translator

nishant — 2015-10-25T05:57:08Z

In this peer reviewed article, Nishant Shah explores the possibility of formulating the cyborg as an author or translator who is able to navigate between the different binaries of ‘meat–machine’, ‘digital–physical’, and ‘body–self’, using the abilities and the capabilities learnt in one system in an efficient and effective understanding of the other. The article was published in the European Journal of English Studies, Volume 12, Issue 2, 2008. [1]

Download the paper here.

Read the original paper published by Taylor & Francis here.

I, the cyborg

The cyborg, a combination of hardware, software and wetware, stands as one of the most visible figures of the cybernetic age. A portmanteau of two words: cybernetic and organism, the term cyborg refers to a biological being with a kinetic state that can be transferred with ease from one environment to another, able to adapt to changing environments through technological augmentation. The first living Cyborg to find its way into the human family tree was a rat. Manfred Clynes and Nathan Kline – two astrophysicists, in 1960, thought of a ‘hybrid-organism’ system (a rat with an osmotic pump) that provided biological stability to an organism in response to its constantly changing environment. In their paper in Astronautics they wrote:

For the exogenously extended organizational complex ... we propose the term ‘cyborg’. The Cyborg deliberately incorporates exogenous components extending the self-regulating control function of the organism in order to adapt it to new environments. (Clynes and Kline, 1960: 1)

Notwithstanding this, the cyborg is most commonly thought of in a futuristic vein, escaping the confines of the physical body and recreated through various digital forms like databases, networks and archives.

With the emergence of the WorldWide Web, the cyborg has strategically evolved in our imaginations as a metaphor of our times.We are already in the age where the ‘first living cyborg’ (Warwick, 2000: 15) has announced his arrival. In his autobiography I, Cyborg, Stephen Warwick, a professor of cybernetics and robotics, unveils how he became the first human cyborg through a series of path-breaking experiments. He begins his narrative by saying, ‘I was born human. But this was an accident of fate – a condition of time and place. I believe it’s something we have the power to change’ (Warwick, 2000: 5). Cybercultures theorist David Bell, on the other hand, especially with the proliferation of new digital technologies, in his preface to The Cybercultures Reader, locates the cyborg in ‘the crucial mechanics of urban survival’ (Bell, 2000: xxi) that produce everyday cyborgs through digital transactions and technologically augmented practices. Sherry Turkle, looking at the experiments in genetic engineering and reproductive practices, traces the processes of ‘cyborgification’ in the production of ‘techno-tots’ (Turkle, 1992: 154) – a new generation of designer babies who have been augmented by technology to have the perfect genetic composition.

In this paper, I seek to explore the possibility of formulating the cyborg as an author or translator, who is able to navigate between the different binaries of ‘meat– machine’, ‘digital–physical’, ‘body–self’, using the abilities and the capabilities learnt in one system in an efficient and effective understanding of the other. What does the cyborg as a translator add to our understanding of the processes of translation? If we were to examine the formation of a cyborg identity embedded in the digital circuits of the World Wide Web, what is the text of translation? What are the translated objects? Who performs these translations? Is the user the omnipotent translator who brings to this site, her special knowledge of distinct systems to make meaning? When inflected by technology, does the process of translation, performed by the cyborg, enter into realms of incomprehensibility which get translated as illegality? How does the figure of the translating cyborg enable an analysis of the cyborg as materially bound and geographically contained, rather than the earlier ideas of the cyborg as residing in a state of ‘universal placelessness’ (Sorkin, 1992: 217)?

Configuring the cyborg as a translator

The cyborg, as fashioned by science fiction narratives, cinema and cartoons, conjures images of human–machine hybrids and the physical merging of flesh and electronic circuitry. Different representations of the cyborg abound in science fiction narratives in print, film, animation and games, from reengineered human bodies showcasing fin de millennia nostalgia for large robotic machines of power and strength to sleek and suave microchip-implanted silicon-integrated human beings who work in their artificially mutated enhancements. The cyborg has covered a wide imaginative range from looking at a happy human–machine synthesis to a degenerate human body made grotesque by machinistic implants to a rise of a potent cyborg community that threatens to overcome the human world of biological certainty and mortality. Some of the most famous instances of cyborgs in popular narratives illustrate this wide spectrum; from Maria the robot in Metropolis (Fritz Lang, 1927) to Lara Croft in the The Tomb Raider series (Toby Gard, 1996); from Case in William Gibson’s Neuromancer (1984) to Mr Anderson a.k.a. Neo in The Matrix Trilogy (The Wachowski Brothers, 1999–2003); from Johnny Quest (Hannah-Barbara Cartoons, 1996–7) in the eponymous animated series to avatars created on social networking sites and MMORPGs [2] like Second Life.

However, with the popularization and democratization of new digital technologies of information and communication (ICTs), we see a certain evolutionary production of the cyborg as an increasing number of people interact with digital spaces and sites and adopt mobile gadgets of computation and information dissemination as an extension of their bodies. The cyborg, as imagined within the digital realms of cyberspace, is imagined differently from the more hyper-real, hypervisible constructs within the fictional narratives.

Arjun Appadurai (1996), in his formulation of post-electronic modernity, explores how electronic media offer new everyday resources and disciplines for the imagination of the self and the world. He argues that the individual body and its ownership are wedded to the logic of capitalism and the notion of ownership that characterized most of the twentieth century. Appadurai suggests that the body becomes a site of critical inquiry and contestation because a capitalist state grants the individual the rights to his/her body and the choice to fashion that body through consumption patterns. When talking of Technoscapes [3], Appadurai posits the idea of a technologically enhanced sphere of activities and identity formation that defy the processes of capitalism and produce new instabilities in the creation of subjectivities.

Cyberspace has become such a site where the individual body, marked in its being (genetically, biologically, socially and culturally) and circumscribed by the (physical, reluctant and cumbersome) space, can free itself from the relentless materiality of a capitalist set of reference points, to create a truly global self and a universally accessible space. Katie Hafner and Matthew Lyon, in their comprehensive history of the origins of the web, mention how in 1968 Joseph Carl Robnett Licklider and Robert Taylor, who were research directors of the United States of America’s Department of Defense’s Advanced Research Projects Agency (ARPA) and who also set in place the first online community (ARPANET), prophesied that online interactive communities ‘will consist of geographically separated members, sometimes grouped in small clusters and sometimes working individually. They will be communities not of common location but of common interest’ (Hafner and Mathew, 1996: 44). This prophesy was realised by the end of the twentieth century, as scholars announce the construction of the ‘discontinuous, global agoras’ (Mitchell, 1996: 27) and the arrival of the new commons shaped within the technoscapes of the internet. The imagination of the internet as the new public sphere of communication, interaction and collaboration also brought into focus the skills that a cyborg requires in order to materially exist on the intersections of various domains. Donna Haraway, in her seminal essay ‘A cyborg manifesto’ (1991), posited one of the most influential imaginations of the cyborg as residing in the ‘optical illusion between social reality and science fiction’ (Haraway, 1991: 151) Haraway’s cyborg hints at the possibility of imagining the cyborg as a translator:

The cyborg is resolutely committed to partiality, irony, intimacy, and perversity. It is oppositional, utopian and completely without innocence. No longer structured by the polarity of public and private, the cyborg defines a technological polis based partly on a revolution of social relations in the oikos, the household.
(Haraway, 1991: xxii)

This cyborg, in the blurring of the public and the private, in the diffusion of the physical and the virtual, and in the yoking together of economic practices and social identities, becomes an agential subjectivity that translates one system into another, using the referents of meaning making and processes of knowledge production in one system for deciphering and navigating through the other system. Haraway’s cyborg is a willing and conscious extension; an illustration of what Judith Butler, in Bodies That Matter (1993) calls the ‘performative’, thus infusing the figure of the cyborg with the ability to negotiate with its immediate environment and shape it through the material practices it engages with. The cyborg as a translator, thus has an interesting role as a mediator between the two systems. The cyborg no longer makes the distinction between an original and a translated text – the two systems occupy equal and often contesting zones of reality and authenticity for the cyborg.

Sandy Stone, in her anthropological study on technosociality – the technologised social order that emerges with ICTs and the social order of the technologised communities – emphasizes this very critical role of the cyborg:

In technosociality, the social world of virtual culture, technics is nature. When exploration, rationalisation, remaking, and control mean the same thing, then nature, technics, and the structure of meaning have become indistinguishable. The technosocial subject is able successfully to navigate through this treacherous new world. S/he is constituted as part of the evolution of communication and technology and of the human organism, in a time in which technology and organism are collapsing, imploding, into each other.
(Stone, 1991: 81)

Stone’s idea of the cyborg as collapsing the binary between the organism and technology is indicative of how the cyborg, in its processes of translation, reproduces both the worlds, and in fact allows for a dual process of translation between the two so that systems implode to form a complex set of references that determine the meanings of the text. This dual process of translation produces a critical episteme to revisit the notion of translation where the skills of the translator and the figure of the translator are generally looked upon as residing in a nuanced and close reading of the original text and the interpretative techniques by which it is reproduced in the ‘new’ or translated text, making sure that the original gets suffused with the meaning and ironies of the other language. Stone also adds to Haraway’s conception of the cyborg as she recognizes another distinction that the cyborg as a translator blurs in its being – the distinction between technique and the structure of meaning.

The cyborg as a translator, because it produces its identities through the same techniques that it produces the translated texts, internalizes the very techniques of translation. However, this process of internalization, instead of making the techniques invisible, foregrounds them as essential to the comprehension and understanding of the meanings which have been produced in this dual process of translation. The next section of this paper does a close reading of an instance of particular cyberspatial form – the social networking systems – to illustrate the dual processes of translation and the textuality of the texts involved.

Lost in translation

Both Haraway and Stone imagine the cyborg in a process of self-authorship through the interaction with the digital technologies. However, both of them only deal with the conceptual category of the cyborg and do not really examine the specific practices that this cyborg produces. Within cyberspaces, social networking systems, blogs, MMORPGs, multiple user dungeons (MUD), discussion boards, media sharing platforms, p2p networks [4], etc., all create different conditions within which the physical users, through their digital avatars, interact with each other and form complex models of social networking and personal narratives. In this section I look at the notion of this self-authoring cyborg, embedded in the social networking system of ‘Orkut’, to illustrate and examine the discussions in the preceding section.

Orkut, a Google project, is one of the most thriving social networking systems that allows people to reacquaint themselves with people they have known in the past – friends, colleagues, acquaintances, family – who might be distributed across geography and lifestyles. Orkut also enables people with similar interests to form communities and interact, network and form new relationships with strangers in an unprecedented fashion. Orkut follows the AmWay [5] Economic model for its social networking, whereby an individual person inherits the friends of friends, thus often connecting themselves down more than 50 levels of friendship. Such a connection, such possibilities of networking, and the overall feeling of belonging to a dynamic, ever-growing network, gives the users a heady rush of emotions, using Orkut for various personal and professional reasons – from dating to holding meetings, from public performances to professional networking.

Most users within Orkut find themselves members of communities which are created around themes, hobbies, issues, ideas, movies, heroes, idols, books, religions, universities and schools, organizations, institutions, subjects, disciplines and music. One of the pre-requisites for using the various services on Orkut to their full potential is the creation of a profile. The profile, unlike a personal ad, is a concentrated effort at translating the ‘physical’ self of the person into ‘digital’ avatars that refer to the ‘original’ user behind the profile. Because of the pseudonymous nature of cyberspatial interactions, there is also an extra effort at making these avatars more verifiable, more real and more trustworthy. As an increasing number of users use social networking systems to find friends, to connect with partners and form communities that often translate back into the physical world, they spend a lot of effort on their profiles, trying to simulate (or translate) their personal identities and ideas into the digital world.

Most users put pictures of their face, along with populating their own virtual photo album with pictures of their pets, partners, friends, family and places they have visited. Profiles often change, adding ‘new pictures uploaded’ as a caption, to invite friends to visit their space and find out what is new about their virtual lives. Users can also keep track of all the changes that the people in their networks are making to their profiles, thus giving the sense of a fluid and a changing persona rather than a static description. Applications which allow the users to track birthdays, special dates, online calendars and the important events in their friends’ lives, add to the nature of communication and interaction. Most profiles have a fairly detailed narrative, using poetic imagery, exaggerated style, witticisms and pop philosophy to translate the person behind the screen. The profiles are also filled with their favourite activities, TV shows, music and books. This process of mapping a virtual body and producing texts of the physical body is the first level of translation that the users perform. The model of cyborgs that Haraway and Stone posit look upon the possibility of role playing, of fantasy, of adaptation and of authoring the self, in this process of cyborgification, as extremely liberating and subversive.

The social networking system and the related profiles also draw our attention to the dynamic interactions of the translated self within the digital domains. Through a metonymic process, the digital profile – the translated self – comes to stand in for the bodies of the users who not only create the translated self but also mark it with desires and aspirations. The translated self is largely under the control of the physical body. And yet, there are several ways in which the translated self does not allow for the physical body to emerge as the original, the authentic or the primary self within the dynamics of this site. On the one hand, it is the physical body of the user that authors the digital self, and hence it should be looked upon as the primary or the authentic text. On the other hand, the interactions that happen within the social networking system are interactions of the authored/translated self. The responses that the profile receives, the way in which the self is represented, the techniques used to engage with more people or invite strangers to communicate, are all the practices of the digital self.

Within Orkut, the profile of the person is bound to the physical body of the user behind the profile. While it is of course necessary to invoke a virtual avatar, because of the nature of social networking with people one already knows or has known, there is a certain disinvestment of fantasy within Orkut. Several users select pseudonyms which allow them to remain totally anonymous, but most of them have a visible face which tries to approximate their real-life persona online. Unlike the circuits of blogging or role playing games, Orkut emphasizes the need to be a ‘real’ person, thus validating its unique feature of ‘scrapping’. By employing it, users are encouraged to publicly perform their intimacies and relationships, which can be easily documented and tracked by others outside the one-to-one interaction. Thus, there seems to be a specific need to narrativize the self though the profile and the various functionalities available on Orkut. Members of the Orkut community are encouraged to think of themselves as part of a larger database – transmutable, transferable sets of data which they have authored for themselves – and can mobilize their virtual self across different networks to enhance their sense of social interaction and networking.

Also, the digital self is not translated solely by the physical user. Orkut has a feature of testimonials where the people in the networks of the translated self, also author opinions, observations and endorsements for the profile. Moreover, the public nature of communication and the archiving of this, add to the meaning and the functioning of this translated self. This production of the meta-data introjects the translated self into a circuit of meaning making and producing narratives that is beyond the scope of the physical body. Thus, there is a strange tension between the physical body of the user and the translated self that the user produces, which leads to the emergence of a cyborg identity. The cyborg is neither the physical body nor the translated digital self. It resides in the interface between the two, each constantly referring to the other, creating an interminable loop of dependence. The cyborg, because it is produced by the very technologies of the two systems that it is straddling, makes these techniques or the technologisation of the self synonymous with the processes of producing the narratives or making meaning.

This production of narratives of the self through different multimedia environments is not simply a process of writing biography or making self-representations. The users on Orkut (as well as other social networking sites like MySpace or blogging communities like Livejournal) are authoring avatars or substitute selves which are intricately and extensively a part of who they are. These translated selves do not live independent lives, but are firmly entrenched in the physical body and practices of the users. While there is a certain flexibility in the scripting of the avatar, the projections are more often than not premised upon the possibility of a Real. The avatars are also scripted as engaging in extremely mundane and daily activities to create verisimilitude and to map the physical body on to the avatar. To leave status messages like ‘stepped out for lunch’ or ‘Working really hard’ or ‘I am bored, entertain me’ is common practice for the users. As increasingly more users stay connected but are not always present on these digital platforms, they also let the avatars ‘sleep’ or ‘eat’ or ‘go away for some time’, synchronizing the avatar’s actions with their own.

A look at many other similar sites like blogging communities on ‘Livejournal’, or dating communities like ‘Friendster’, can give us an idea that the first stage in authoring a cyborg rests in creating these profiles, or avatars. Users spend an incredible amount of time trying to create for themselves the best avatars, which will be continued projections of the self. These tend to rely mainly on the visual component, as in games like ‘Second Life’ and chatting platforms like ‘Yahoo!’, but they can also rely on a combination of visual and verbal elements. Thus, the cyborg starts a process of translation whereby both the physical body and the translated self are distilled into data sets that get distributed across different practices and platforms, changing continuously and feeding into each other. Thus, just the first step of translation – the translation of the physical body into the digital avatar – is already a complex state, where we it is not as if the cyborg exists ex-nihilo and then translates from one system to the other but that the cyborg is produced in this very process of translation. Moreover, the translated text is not simply the sole authorship of the cyborg but has other players, who are a part of either of the systems, adding meanings and layers to the text.

The second step in this process is a reverse translation. Even within role playing games, where the alienation of the avatar from the body reaches its highest levels, there is an invested effort on the part of the gamer to provide physical and material contexts to the imagined bodies which they have created. Mizuki Ito (1992), in her work about online gamers, looks at how, with an increased investment in the digital lives, users tend to shape their own physical selves around their projected avatars. Many chronic users of cyberspaces have their language, their social interaction and even the way they dress and behave affected by their practices online. Sherry Turkle, in her analysis of the MUD world in Life on the Screen (1996), points out that an increasing number of users start looking upon their screen lives as a constitutive part of their reality rather than an escape from it.

A computer’s ‘windows’ have become a potent metaphor for thinking about the self as a multiple and distributed system. The hypertext links have become a metaphor for a multiplicity of perspectives. On the internet, people who participate in virtual communities may be ‘logged on’ to several of them (open as several open-screen windows) as they pursue other activities. In this way, they may come to experience their lives as a ‘cycling through’ screen worlds in which they may be expressing different aspects of self.
(Turkle, 1996: 43)

In another essay, titled ‘Playblog: Pornography, Performance and Cyberspace’ (Shah, 2005), I illustrate how the process of ‘reverse embodiment’ takes place in the lifecycle of bloggers. This process entails a mapping of the translated avatar on to the physical body of the users. This process of reverse translation often leads to the users abandoning their avatars, cutting down on their public presence or sometimes actually committing ‘digital suicides’, killing their own selves to start new identities and networks. Julian Dibbell, in his celebrated essay, ‘A Rape Happened in Cyberspace’ (1994) looks at the dynamics of this reverse mapping or inverted translation as well. Dibbell was witness to one of the most popular cases of ‘digital violence’ in the late 1990s, when in an MUD, a particular user called Dr Bungle, devised a ‘voodoo doll’ on the Lambda MOO MUD, which gained control over two of the other users, making them enter into a series of involuntary sexual acts of deviousness and perversion, in a public ‘room’ where all the other users could see them. What might be looked upon as a simple gaming aesthetic of a more powerful player taking over the avatars of two players with lesser power became a topic of huge discussion as the physical users behind the translated avatars complained of feeling violated and ‘raped’. This claim had very serious consequences because it no longer allowed for a linear notion of the physical body being translated into a digital avatar but insisted that the translated avatar is always, because of the users’ emotional involvement but also because of the practices that the avatar initiates, mapped back on to the body of the physical user. This is a process of reverse embodiment where the presumed ‘original’ is now re-shaped and re-configured to suit the translated object. Such a phenomenon is perhaps possible only in the domains of the cyberspace. Also, the cyborg, generally presumed as residing in the physical body, is now relocated in this two-way process, at the borders where it not only facilitates meaning but also realizes itself in the process of facilitation.

The digital transactions in which the users within such spaces engage have huge social, economic and cultural purport. The authoring of these selves, of these digital avatars, leads to the idea of the cyborg as not simply a synthesis – a site upon which the synthesis happens – but as a dynamic situation in which all subjects participate, producing and supporting its own identity. The cyborg exists in the interstices of the different oppositions of the real and the virtual, the physical and the digital, the temporal and the spatial, the biological and the technological. Moreover, the cyborg does not reside simply within the digital domains but becomes and embodied technosocial being, with a material body that enters into other realms of authorship and subjectification. It is necessary to recognize that the cyborg is not simply a self authored identity but is also subject to various other realms of governance. These material cyborgs, then, assert the need for the body as central to their imagination.

This bounded cyborg is also subject to the territories that it resides within. The last section of the paper looks at the State as a critical part of the production of these material cyborg identities and analyses how the incomprehensibility of this particular identity reproduces it in a condition of illegality, rescuing it from the boundless universal imagination and reasserting the geographical and the territorial boundaries that the cyborg exists within. In this particular analysis, because of my own familiarity with the context and also because new digital technologies are still emerging and unfolding into new forms in India, I shall speak specifically of the Indian State but hope that the particular case that I analyse shall have resonances for other geo-cultural and socio-political contexts as well.

The state of the cyborg

The cyborg, thus residing on the interstices of so many different paradigms, can no longer be limited to aesthetized representations and narratives, but is becoming a part of everyday practices of global urbanism. The range of human–machine relationships is diverse and increasingly varied. We might not be complete cyborgs but we do deal with ‘intimate machines’ (Turkle, 1996: 142) and live in ‘cyborg societies’ (Haraway, 1991: 179). The cities where we we live constantly remind us of the machinations we are dependent on; sometimes they blind us of our dependence on the technology, sometimes they make it starkly visible. Different organizations like the Military, Space Studies, Medicine, Human Research and Education are using new forms of organism–technology interactions in the increasingly urbanised world. Just like the interactions of the translated avatara and the physical users, David Bell and Barbara Kennedy, in their introduction to The Cybercultures Reader, look at the interactions with various different technologies of communication and transport, and posit the notion of an ‘Everyday Cyborg’ that gets produced in everyday practices:

Taking Viagra, or [using] a pacemaker, or riding a bike, or withdrawing cash from an ATM, or acting out [our] fantasies as Lara Croft in the latest Tomb Raider game or as a Nato bomber pilot blitzing Kosovo, or anyone watching footage from Kosovo live on the late-night news.
(Bell, 2000: ix)

In their list, the authors are more interested in looking at human–machine interaction and making historical continuities to the production of a technosocial identity or a cyborg self. This ‘naturalized’ cyborg robs the cyborg of its criticality or importance. It seems to posit the cyborg as simply a coupling of organism and machine, and hence a benign cultural formulation which can now be decontextualized and analysed in the digital domains. The cyborg as a translator – initiating a complex and intricate set of relationships between the different systems of meaning making that it

straddles – questions this trvialization of the cyborg and instead helps produce the cyborg identity as an epistemological category which needs to be analysed to see the processes that produce it and the crises it produces in the pre-digital understanding of text and textuality.

It is with these questions that I begin the analysis of what has popularly been dubbed as the ‘Lucknow Gay Scandal’ in India. In India, under the Section 377 of the Indian Penal Code, as a part of larger ‘Unnatural Sex Acts’, homosexual activity is a punishable offence [6]. However, the reading of this particular act has always been invoked in dealing with the act of same-sex sexual behaviour and not to punish a particular identity. However, when the queer rights and gay collectives started gaining momentum because of the rise of digital technologies (Singh, 2007), the production of the queer cyborg produced an anxiety about the fantasies, the digital avatars and the material practices of the users behind the avatars. In January 2006, policemen in the city of Lucknow, masquerading as gay men, registered with a popular queer dating website called ‘Guys4men’. Explicitly a gay dating site, it allows users to create their profiles, add pictures and text, translate their personal data in a scripted space, exchange messages and chat. Like the earlier discussed social networking sites, Guys4men also allows users to search and befriend each other, encouraging public discussions and arranging for physical encounters at a personal or a collective level.

These policemen created profiles and listed themselves as gay men, to start interacting with the members of the site. They solicited sex and meetings and finally invited five men to come and meet them in a public garden in Lucknow. When four of the five men turned up for the rendezvous, they were arrested on charges of obscenity, of soliciting sex in public and engaging in homosexual fantasies. The media reported this as ‘Gay Club Running on the Net Unearthed’ (The Times of India, 5 January 2006). The website was looked upon as a physical space where people indulged in ‘unnatural sex acts’.

The four men were punished, not for anything that they did in public or in the physical world but for their projected fantasies online. They were publicly humiliated, exhibited to the media as a ‘homosexual coup’ and put under arrest by the police. While a large part of the political society in India erupted in fury at the gross violation of the human rights and the punishment of fantasies, leading to a raging court case which still has not found resolution, what this paper hopes to glean from this particular case are four interesting points. Firstly, three of the four men, in their physical existence, were married and had children. They were not suspected to have homosexual inclinations by their family or friends, to whom this came as a huge shock. The evidence of the material practices of their physical bodies was not looked upon as strong enough to acquit them. Secondly, the policemen who were luring these men towards a homosexual encounter were themselves projecting similar fantasies. However, as theirs were sanctioned by some high authority, they gained validity and were not to be punished. It was almost as if the fantasies and the avatars that the policemen had were legitimate, sanctified translations of their selves, which made them different. Thirdly, while the men were caught in the physical meeting space, the charges against them were all based on their online activities. What was being produced was not even the act of translating their physical bodies into digital avatars. What was at stake in the particular case was the fact that, in the processes of translation, a reverse translation was also set into place, where the digital avatars and the circuits of consumption and interaction that these avatars entered into were mapped on to the physical bodies, reconfiguring them and marking them as queer. The men were punished not because they claimed a queer identity or because they had fantasies online which did not subscribe to the State’s directive. These men were being punished for the production of a cyborg self – a self which on the one hand was contained by the physical bodies of the users, thus subject to the processes of governance and administration applicable in the geography that they are located in, and on the other hand produced by the imagined selves – the translated avatars which reside outside of the geo-territorial regimes. It is this production of the queer cyborg, residing on the boundaries of sexuality, of nationality and subjectivity that was sought to be punished in this particular case.

On the whole, this case seems to prove that there is a very definite move, on the part of the State, towards the recognition of online avatars as not only extensions of the self but as more powerful identities than the physical self. The State imagines the users of cyberspace as ‘real’ cyborgs and conceives their online activities, fantasies and role-plays as punishable offences. The State also recognizes their translated selves – their datasets that they authored – as verifiable proof of their existence and actions online. The story of the Lucknow incident brings to the fore the possibility that there might also be reluctant cyborgs. The notion of the translator is always somebody who is in a conscious condition of deploying knowledge in order to bridge the gap between different paradigms. However, as the digital world becomes more democratic and becomes a part of our daily transactions, an increasing number of users enter into conditions of translation which they might not recognize as translation. It is also imaginable that a large number of users might resort to the cyberspace to reach a particular aim, without wishing to produce any elaborate narratives of themselves. They might be completely unaware of the processes of reverse translation which follow. However, because of the State’s investment in digital technologies and its infrastructures, individuals get authored as cyborgs, having to take responsibility for their actions and fantasies online, against their will and outside of their knowledge.

The implication of the State or other State-like bodies in the production of these cyborg identities and texts makes us aware of the fact that processes of translation are not simply about the intention and the effort of the translator, but are also severely embedded in the techniques used for translation and the contexts within which the translator and the translated identities are produced. In earlier discussions of testimonials and scraps on Orkut or commentating and editing on blogging platforms, we had already looked upon how the translated text, even when it is a self-narrative, on the digital interfaces, is already a product of multiple authorships and can no longer be attributed to a single individual translator. Similarly, the cyborg identity that is produced in the processes of translation – the cyborg as a translator – is also not a product of individual desire or intention but is often brought into being through the various other players within the internet as well as within the physical contexts of the users.

Why cyborg?

The everyday embodied cyberspace cyborg thus becomes subject to the state as well as the technology. People who enter the digital matrices are made accountable for their actions and travels in cyberspaces. There is an increased anxiety around monitoring these processes of translation, of reverse translation and production of translated cyborg identities that are becoming such an integral part of cyberspatial platforms.

The virtual avatars are re-mapped onto the body of the user, thus reconfiguring the notion of the self and the body. The state, through its efforts, becomes a major player in the authoring of the cyberspace cyborg. Other surveillance technologies like Close Circuit Television (CCTV) for instance, also produce unwilling or unwitting technologized narratives of the users caught under the camera. It is possible to use CCTV in public spaces and capture users in different actions which they can be held responsible for later. However, the cyberspace cyborg differs significantly from this model because the users of cyberspace are willing participants of the spaces which they occupy.

The positing of the cyborg as a translator and as an identity that emerges out of translation practices defines a clearer role for translation and a larger definition for translation as it gets inflected by digital technologies. Instead of the universal hyperreal agent, the cyborg as a translator emphasizes one of the fundamental principles of understanding translation – the context of the translator, the agential negotiations of the translator with the original text, the processes by which the self of the translator get produced and the importance of the technologies within which the translation occurs. The collaborative nature of digital technologies and cyberspatial forms illustrates how the process of translation is not singular and that the relationship between the presumed original and the translated text also need to be re-visited. However, more that anything else, the cyborg as a translator makes it clear that the translated text is not produced in isolation or by a single author. There are various contributions that emerge from the networks within which the cyborg translator operates and from the different technologies of governance that the cyborg translators as well as the translated texts are subject to. On the other hand, to the body of cybercultures which has sustained interest in the production and imagination of the cyborg, the cyborg as a translator offers a different way of locating the cyborg identity – not as an identity produced through cyberspaces, but as an embodied cyborg that emerges as an epistemological category to explain the processes of collaboration, sharing, collective authoring and possession of the new digital spaces.

Notes

[1] This paper owes huge intellectual and emotional debt to Rita Kothari who first invited me to contribute to this issue, helping me formulate the germ of the idea and to Elena Di Giovanni who has been an extremely patient editor, guiding me through the many drafts that gave shape to this final version.

[2] MMORPG – Massively Multiple Online Role – playing game is a genre of gaming in which a large number of players interact with one another in a virtual world. The MUDs that Sherry Turkle studied can be looked upon as the direct antecedents to MMORPGs like Second Life and War of Warcraft – two of the most popular gaming platforms in current times.

[3] Technoscapes are the landscapes of technology. They refer to technology as both high and low, informational and mechanical, and the speed at which it travels between previously impassible boundaries. Appadurai uses the idea of Technoscape to imagine a fluid and transmittable topography of technology, where the different transactions and the identities formed online have material consequences in economic flows and societal formations. The cyborg thus produced actively chooses and negotiates its identity. Identities are no longer solid, but become fractured, in that we no longer have to choose the identities or accept the ideas of the local community. We are actively choosing our programming based on that which is available to us. While the cyborg may choose to act in a manner most appropriate or relative to the cultures and geographies it is embedded within, that is no longer the only programming option available to it and many are choosing to look beyond their own cultural arenas.

[4] P2P networks – peer-to-peer networks – inherit the cyberspatial aesthetics of decentralized networks; of nodes being distributed across the circuits of the internet and talking to each other, collaborating in projects, sharing information and exchanging digital material. The p2p networks have been under severe focus because they allow for unmonitored piracy and exchange of information

[5] AmWay emerged in the 1960s as the first of its kind of multi-level marketing company where the individuals inherit each other’s customers and profits through a simple system of multi-directional networking.

[6] The Wikipedia entry for IPC Section 377 reads: ‘Homosexual relations are technically still a crime in India under an old British era statute dating from 1860 called Section 377 of the Indian Penal Code which criminalises ‘‘carnal intercourse against the order of nature.’’ Since this is deliberately vague in the past it has been used against oral sex (heterosexual and homosexual), sodomy, bestiality, etc. The punishment ranges from ten years to lifelong imprisonment’. The relevant section reads: ‘Whoever voluntarily has carnal intercourse against the order of nature with any man, woman or animal, shall be punished with imprisonment for life, or with imprisonment of either description for a term which may extend to ten years, and shall also be liable to fine’.

References

Appadurai, Arjun (1996). Modernity At Large. New Delhi: Oxford UP.

Bell, David (2000). ‘Introduction I Cybercultures Reader: a User’s Guide’. The Cybercultures Reader. Eds David Bell and Barbara M. Kennedy. London and New York; Routledge.

Butler, Judith (1993). Bodies That Matter: On the Discursive Limits of ‘Sex’. New York: Routledge.

Clynes, Manfred and Nathan Kline (1960). ‘Cyborgs in Outerspace’ 20 November 2002. http://search.nytimes.com/library/cyber/surf/022697surf-cyborg.html.

Dibbell, Julian (1994). ‘A Rape in Cyberspace, or How an Evil Clown, a Haitan Trickster Spirit, Two Wizards, and a Cast of Dozens Turned a Database into a Society’. The Village Voice.

‘Gay Club Running on Net Unearthed’. The Times of India. 5 January 2006. http://timesofindia.indiatimes.com/Cities/Lucknow/Gay_club_running_on_Net_unearthed/articleshow/msid-1359203,curpg-2.cms.

Gibson, William (1994). Neuromancer. New York: Ace Books.

Hafner, Katie and Mathew Lyon (1996). Where Wizards Stay up Late: The Origins of the Internet. New York: Simon and Shuster.

Haraway, Donna (1991). ‘A Cyborg Manifesto: Science, Technology, and Socialist-Feminism in the Late Twentieth Century’. Simians, Cyborgs, and Women. New York: Routledge, 149–81.

Ito, Mizuko (1992). ‘Inhabiting Multiple Worlds: Making Sense of SimCity2000TM in the Fifth Dimension’. Cyborg Babies: From Techno-Sex to Techno-Tots. Eds Robbie Davis-Floyd and Joseph Dumit. New York: Routledge.

Licklider, C. R. and Robert Taylor (1968) ‘The Computer as Communication Device’. Science and Technology, 21–31 April. http://www.cc.utexas.edu/ogs/alumni/events/taylor/licklider-taylor.pdf. Accessed 5 November 2005.

Mitchell, William (1996). City of Bits: Space, Place and the Infobahn. Cambridge: MIT.

Shah, Nishant (2005). ‘Playblog: Pornography, Performance and Cyberspace’. http://networkcultures.org/blog/publication/the-art-and-politics-of-netporn/.

Singh, Pawan Deep (2007). ‘Inside Virtual Queer Subcultures’. MA Thesis. Hyderabad Central University.

Sorkin, Michael (1992). ‘See you in Disneyland’. Variations on a Theme Park: The New American City and the End of Public Space. New York: Noonday Press.

Stone, Sandy (1991). Cyberspace: First Steps. Ed. Michael Benedikt. Cambridge, MA: MIT Press. 81–118.

Turkle, Sherry (1992). ‘Cyborg Babies and Cy-dough-plasm’. Cyborg Babies: From Techno-Sex to Techno-Tots. Eds Robbie Davis-Floyd and Joseph Dumit. New York: Routledge.

Turkle, Sherry (1996). Life on the Screen: Identity in the age of the internet. London: Weidenfeld and Nicolson.

Warwick, Stephen (2000). I, Cyborg. London: University of Reading Press.

For more details visit https://cis-india.org/raw/material-cyborgs-asserted-boundaries-formulating-the-cyborg-as-a-translator

March 2019 Newsletter

praskrishna — 2019-07-18T02:14:11Z

The Centre for Internet & Society (CIS) newsletter for the month of March 2019.

Highlights for March 2019

The Indian Patent Office (IPO) on 1 March 2019, published a draft of the “Manual of Patent Office Practice and Procedure, Version 3.0”. CIS provided comments on patenting of computer related inventions.
The Centre for Internet and Society's Access to Knowledge (CIS-A2K) team has submitted its proposal for the year 2019-2020 to the Wikimedia Foundation. CIS-A2K has proposed to undertake content enrichment, skill development initiatives, cement partnership with existing partners and build relationships with new ones, and activities like Train-the-Trainer, Wikisource Conference, Wikimedia Summit India, Intensive Personal Wiki Training, supporting Indic Wikimedians through request page, etc.
Tarun Bharat Sangh (TBS), an organisation working on rejuvenation of rivers in India, has began documentation of rivers on Wiki, especially to draw attention to and mitigate the crisis of toxic deposits facing more than 40 rivers in India. The work was started by Jal Biradari, TBS’s Maharashtra based group, in Sangli district with the help of the Access to Knowledge (CIS-A2K) team of CIS. A report from the first pilot workshop conducted by CIS-A2K during 22-25 December 2018 at Tarun Bharat Sangh Ashram, in Alwar, Rajasthan has been published.
With the objective of connecting the open knowledge movement with design, the Access to Knowledge team at the Centre for Internet and Society co-organised the Wikigraphists Bootcamp India 2018 with the Wikimedia Foundation during September 28-30, 2018 in New Delhi. Saumyaa Naidu in a report has shared the learningsfrom the panel discussion aimed at exploring the potential collaborations between design and the open knowledge movement.
Karan Saini, Pranesh Prakash and Elonnai Hickok co-authored a policy brief titled Improving the Processes for Disclosing Security Vulnerabilities to Government Entities in India. The policy brief has recommended changes pertaining to current legislation, policy and practice to the Government of India regarding external vulnerability reporting and disclosure.
Arindrajit Basu, Elonnai Hickok and Aditya Singh Chawla co-authored a White Paper titled 'The Localisation Gambit'. The paper was edited by Pranav M.B., Vipul Kharbanda and Amber Sinha. Anjanaa Aravindan provided research assistance. Government of India has drafted multiple policy instruments which dictate that certain types of data must be stored in servers located physically within the territory of India. The White Paper serves as a resource for stakeholders attempting to intervene in this debate and arrive at a workable solution where the objectives of data localisation are met through measures that have the least negative impact on India’s economic, political, and legal interests.
The Technology Law Forum at the National Academy of Legal Studies and Research (NALSAR) has published the Report on Data Privacy and Citizen's Rights' Symposium.This report is a compilation of all the speakers' speeches during the panel discussion. Shweta Mohandas was one of the eight speakers at the panel and the excerpts from her presentation has also been covered in this report.
CIS in its r@w blog featured an essay titled 'Users and the Internet' by Purbasha Auddy, part of a series on Studying Internet in India (2015); and audio recording of a session titled #SelfiesFromtheField which was part of the Internet Researchers Conference, 2017.

Jobs

CIS is hiring:

CIS-A2K Finance Officer: Call for application (Only women candidates).
Internship - applications accepted throughout the year.

CIS and the News

The following news pieces were authored by CIS and published on its website in January:

Recapturing the Commons (Shyam Ponappa; Business Standard; March 7, 2019).
Digital Native: How an information overload affects what you forward (Nishant Shah; Indian Express; March 10, 2019).
Digital Native: Lessons from Facebook, Instagram and Whatsapp going down (Nishant Shah; Indian Express; March 24, 2019).

CIS in the News

CIS was quoted in these news articles published elsewhere:

Why entrepreneurs are wary of the new draft e-commerce policy (Rahul Sachitanand; Economic Times; March 3, 2019).
'Website not found' pop-ups leave net activists fuming (Tushar Kaushik; Economic Times; March 6, 2019).
More urban Indian women are acting against offensive calls and text messages (Aria Thaker; Quartz India; March 8, 2019).
Unlike Facebook, Twitter is a ghost town for political ads in India so far (Aria Thaker; Quartz India; March 12, 2019).

Wie die chinesische Mega-App TikTok Indiens Wahlkampf beeinflussen könnte (Handelsblatt; March 13, 2019).
When laugh lines turn worry lines (K.V. Aditya Bharadwaj; Hindu; March 15, 2019).

Proposed Intermediary Liability Rules threat to privacy and free speech, global coalition tells MeitY (Zaheer Merchant; Medianama; March 18, 2019).
Now, police use apps to catch a criminal (Ketaki Desai with inputs from Sanjeev Verma; Times of India; March 31, 2019).

Access to Knowledge

Our Access to Knowledge programme currently consists of two projects. The Pervasive Technologies project, conducted under a grant from the International Development Research Centre (IDRC), aims to conduct research on the complex interplay between low-cost pervasive technologies and intellectual property, in order to encourage the proliferation and development of such technologies as a social good. The Wikipedia project, which is under a grant from the Wikimedia Foundation, is for the growth of Indic language communities and projects by designing community collaborations and partnerships that recruit and cultivate new editors and explore innovative approaches to building projects.

Copyright and Patent

Access to Knowledge is a campaign to promote the fundamental principles of justice, freedom, and economic development. It deals with issues like copyrights, patents and trademarks, which are an important part of the digital landscape. We prepared the India report for the Consumers International IP Watchlist, made submission to the HRD Ministry on WIPO Broadcast Treaty, questioned the demonisation of pirates, and advocated against laws (such as PUPFIP Bill) that privatize public funded knowledge.

Submission

Comments and Suggestions to the Draft Patent Manual March 2019 (Achal Prabhala, Feroz Ali, Ramya Sheshadri, Roshan John and Anubha Sinha; March 21, 2019).

Wikipdedia

Blog Entries

Train the Trainer program 2018 (Sailesh Patnaik; March 6, 2019).
The city of Bhubaneswar is going Open (Sailesh Patnaik; March 7, 2019).
Rejuvenating India’s Rivers the Wiki Way (Subodh Kulkarni; March 7, 2019).
ಕನ್ನಡ ವಿಕಿಪೀಡಿಯ ಶಿಕ್ಷಣ ಯೋಜನೆ ಸಮಾವೇಶ ಮತ್ತು ತರಬೇತಿಯ ವರದಿ (Ananth Subray; March 7, 2019).
Design and the Open Knowledge Movement (Saumyaa Naidu; March 31, 2019).

Event Organized

Wikimedia Summit India 2019 (Organized by CIS-A2K; New Delhi; March 16 - 17, 2019). CIS-A2K team organized a two-day Wikimedia Summit event for the participants taking part in the Wikimedia Summit in Berlin.

Openness

Event Organized

Talks by Richard Abisla and Kaliya Young (Organized by CIS; Bangalore; March 4, 2019).

Internet Governance

Cyber Security

Research Paper

Improving the Processes for Disclosing Security Vulnerabilities to Government Entities in India (Karan Saini, Pranesh Prakash and Elonnai Hickok; March 20, 2019). This is an update to our previously released paper titled "Leveraging the Coordinated Vulnerability Disclosure Process to Improve the State of Information Security in India". The full document can be accessed here.

Privacy

Research Paper

The Localisation Gambit: Unpacking policy moves for the sovereign control of data in India (Arindrajit Basu, Elonnai Hickok and Aditya Singh Chawla; March 19, 2019).

Participation in Events

Nullcon Security Conference (Organized by Nullcon; March 1 - 2, 2019; Goa). Karan Saini attended the event.
Seminar on “Evolution of communication: Social Media & Beyond” (Organized by TRAI; Hotel Radisson Blu GRT, Near Airport, Chennaii; March 15, 2019).
DSCI-Infosys Roundtable (Organized by Infosys; Bangalore; March 25, 2019). Sunil Abraham was a speaker.

Free Speech and Expression

Event

Internet Speech: Perspectives on Regulation and Policy (Organized by CIS; India Habitat Centre; New Delhi; April 5, 2019).

Participation in Event

Just Net Coalition Workshop on Equity and Social Justice in a Digital World (Organized by Just Net Coalition Workshop on Equity and Social Justice in a Digital World and its partners; Bangkok; March 25 - 27, 2019). Anubha Sinha participated in the event.

Artificial Intelligence, ICT and IoT

Participation in Events

RFCs We Love: Transport & Apps Edition (Organized by India Internet Engineering Society; March 2, 2019; Go-Jek; Domlur, Bangalore). Gurshabad Grover was a speaker at this event.
Consultation on Draft E-commerce Policy (Organized by Alternative Law Forum and IT for Change; March 14, 2019; Tony Hall, Ashirwad , Off St.Marks Road; Bangalore). Arindrajit Basu attended the event.
International Conference on Justice Education:Legal Implications of Artificial Intelligence (Organized by Nirma University; Ahmedabad; March 15 - 16, 2019). Arindrajit Basu attended the conference.
AI for India Summit (Organized by Facebook; Leela Palace, Bengaluru; March 26, 2019). Shweta Mohandas participated in the event.
Roundtable on Consumer Experiences with New Technologies in APAC (Singapore) (Organized by Consumers International; Google, Singapore; March 26, 2019). Arindrajit Basu participated in the event.

Researchers at Work (RAW)

The Researchers at Work (RAW) programme is an interdisciplinary research initiative driven by an emerging need to understand the reconfigurations of social practices and structures through the Internet and digital media technologies, and vice versa. It aims to produce local and contextual accounts of interactions, negotiations, and resolutions between the Internet, and socio-material and geo-political processes:

Blog Entries

#CollectionAndIdentity (Ravi Shukla, Rajiv K. Mishra, and Mrutyunjay Mishra; March 2, 2019).
The Many Lives and Sites of Internet in Bhubaneswar (Sailen Routray; March 2, 2019).
Effective Activism: The Internet, Social Media, and Hierarchical Activism in New Delhi (Sarah McKeever; March 12, 2019).
#CampusCampaigns: User Perceptions in Pre-digital and Digital Eras (Arjun Ghosh; March 12, 2019).
Taking Open Science Offline (Shreyashi Ray; March 21, 2019).

Participation in Event

Presentation at Global Digital Humanities Symposium (Organized by Michigan State University; March 21 - 22, 2019). P.P. Sneha gave a virtual presentation of her work on digital cultural archives.

About CIS

The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The academic research at CIS seeks to understand the reconfigurations of social and cultural processes and structures as mediated through the internet and digital media technologies.

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