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Blog Entry Workers’ experiences in app-based taxi and delivery sectors: Key initial findings from multi-city quantitative surveys
by Aayush Rathi, Abhishek Sekharan, Ambika Tandon, Chetna V. M., Chiara Furtado, and Nishkala Sekhar — published Feb 15, 2024 — last modified Feb 16, 2024 01:27 AM — filed under: , , ,
In 2021-22, the labour research vertical at CIS conducted quantitative surveys with over 1,000 taxi and delivery workers employed in the app-based and offline sectors. The surveys covered key employment indicators, including earnings and working hours, initial investments and work-related cost burdens, income and social security, platform policies and management, and employment arrangements. The surveys were part of the ‘Labour Futures’ project supported by the Internet Society Foundation.
Located in RAW
Blog Entry Your economy, our livelihoods: A policy brief by the All India Gig Workers’ Union
by W.C. Shukla, Rikta Krishnaswamy, Rohin Garg, Gunjan Jena, and S.B. Natarajan — published Jan 30, 2024 — last modified Jan 31, 2024 12:02 AM — filed under: , , , , , ,
In this policy brief, the All India Gig Workers’ Union (AIGWU) presents its critique on NITI Aayog’s report on India’s platform economy. Through experiences from over 3 years of organising gig workers across India, they highlight fallacies in the report that disregard workers’ experiences and realities. They present alternative recommendations that are responsive to these realities, and offer pathways towards rights-affirming futures for workers in the platform economy.
Located in RAW
Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado — published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in RAW
PDC 2022
by Admin — published Jul 04, 2023 — filed under: ,
Divyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
Located in RAW
Women in Gig Work
by Admin — published Jul 04, 2023 — filed under: ,
Aayush Rathi was a speaker on a panel on domestic work and digital platforms, as part of WageIndicator Foundation’s 5th webinar on women and gig work.
Located in RAW
As Equals: Frequently Asked Questions
by Admin — published Jul 04, 2023 — filed under: ,
Chiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.
Located in RAW
Online cab booking | Why finding a cab is a nightmare now
by Haripriya Suresh — published Jul 04, 2023 — filed under: ,
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Located in RAW
Blog Entry Labouring (on) the app: agency and organisation of work in the platform economy
by Ambika Tandon and Abhishek Sekharan — published Jul 04, 2023 — filed under: , , ,
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in RAW
Women at (gig) work: When financial freedom comes at a cost
by Aiswarya Raj — published Jul 04, 2023 — filed under: ,
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Located in RAW
Gig Workers Are Being Stabbed, Beaten, and Abused in India
by Varsha Bansal — published Jul 04, 2023 — filed under: ,
An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
Located in RAW
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About Us

The Centre for Internet and Society (CIS) is a non-profit organisation that undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. The areas of focus include digital accessibility for persons with disabilities, access to knowledge, intellectual property rights, openness (including open data, free and open source software, open standards, open access, open educational resources, and open video), internet governance, telecommunication reform, digital privacy, and cyber-security. The research at CIS seeks to understand the reconfiguration of social processes and structures through the internet and digital media technologies, and vice versa.

Through its diverse initiatives, CIS explores, intervenes in, and advances contemporary discourse and regulatory practices around internet, technology, and society in India, and elsewhere.

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