Centre for Internet & Society

As Equals: Frequently Asked Questions

by Admin

Chiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.

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Online cab booking | Why finding a cab is a nightmare now

by Haripriya Suresh

Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.

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Labouring (on) the app: agency and organisation of work in the platform economy

by Ambika Tandon and Abhishek Sekharan

Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.

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Women at (gig) work: When financial freedom comes at a cost

by Aiswarya Raj

Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.

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Gig Workers Are Being Stabbed, Beaten, and Abused in India

by Varsha Bansal

An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.

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India’s gig economy drivers face bust in the country’s digital boom

by Jagmeet Singh

Workers on platforms like Uber, Ola and Swiggy deal with blocked accounts, other backlash for speaking out over poor conditions

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Global Perspectives on Women, Work and Digital Labour Platforms

by Admin

Ambika Tandon was a panellist at the launch event for the Global Perspectives on Women, Work and Digital Labour Platforms organized by Digital Future Society on July 13, 2022 on online platform.

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Gender and collective bargaining in the platform economy: Experiences of on-demand beauty workers in India

by Abhishek Sekharan, Chiara Furtado and Ambika Tandon

Abhishek Sekharan, Chiara Furtado, and Ambika Tandon contributed an essay on gender and collective bargaining in the platform economy in India, reflecting on the experiences of women beauty workers who organised India’s first women-led movement of platform workers. The essay has been published as part of an online collection of essays from contributors across the world and has been curated by the Digital Future Society Think Tank (Barcelona, Spain).

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Metaphors of Work, from ‘Below’

by Aayush Rathi and Ambika Tandon

Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.

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Designing Domestic Work Platforms

by Divyansha Sehgal and Yathrath

This research was conducted by The Center for Internet and Society (CIS) with funding from Association for Progressive Communication (APC) through the Feminist Internet Research Network (FIRN), supported by International Development Research Centre (IDRC). The authors are deeply grateful to the platform workers who talked to us and shared their experiences of finding work through Urban Company. Their responses shaped our research and their insights guided the creation of this final report.

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